Incident Management Jobs with Work from Home Options

Incident Management
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 6 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 243 208 300
Rank change year-on-year -35 +92 +66
Permanent jobs citing Incident Management 436 705 848
As % of all permanent jobs with a WFH option 1.29% 1.66% 1.24%
As % of the Processes & Methodologies category 1.41% 1.73% 1.28%
Number of salaries quoted 314 409 703
10th Percentile £30,840 £32,500 £28,000
25th Percentile £38,313 £40,000 £39,125
Median annual salary (50th Percentile) £52,500 £55,000 £50,173
Median % change year-on-year -4.55% +9.62% +5.63%
75th Percentile £72,500 £73,750 £65,000
90th Percentile £87,500 £85,000 £80,000
UK median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% -9.52%

All Process and Methodology Skills
Work from Home

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 31,014 40,730 66,290
As % of all permanent jobs with a WFH option 91.60% 96.10% 96.92%
Number of salaries quoted 23,557 28,305 41,490
10th Percentile £33,750 £37,500 £36,250
25th Percentile £42,500 £47,500 £45,750
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Incident Management
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Incident Management as a proportion of all IT jobs advertised.

Incident Management trend for jobs with a WFH option

Incident Management
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Incident Management.

Incident Management salary trend for jobs with a WFH option

Incident Management
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Incident Management over the 6 months to 6 May 2024.

Incident Management salary histogram for jobs with a WFH option

Incident Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (5.05%) SAS
2 12 (2.75%) Microsoft Exchange
3 10 (2.29%) SharePoint
4 5 (1.15%) IIS
5 3 (0.69%) Confluence
5 3 (0.69%) Oracle Service Bus
5 3 (0.69%) WebLogic
6 2 (0.46%) CMS
6 2 (0.46%) WordPress
Applications
1 28 (6.42%) Microsoft Office
2 11 (2.52%) Microsoft Excel
3 8 (1.83%) MS Visio
4 2 (0.46%) Adobe Creative Suite
4 2 (0.46%) Microsoft PowerPoint
5 1 (0.23%) Spreadsheet
Business Applications
1 10 (2.29%) Remedy ITSM
2 9 (2.06%) Dynamics CRM
3 6 (1.38%) SAP S/4HANA
4 5 (1.15%) Oracle ERP
5 3 (0.69%) NEC Housing
5 3 (0.69%) SAP HCM
5 3 (0.69%) SAP MM
6 2 (0.46%) iTrent
6 2 (0.46%) NetSuite
6 2 (0.46%) SAP PP
6 2 (0.46%) SAP SCM
6 2 (0.46%) SAP WM
7 1 (0.23%) Dynamics NAV
7 1 (0.23%) Oracle EBS
7 1 (0.23%) SAP HR
7 1 (0.23%) SAP Payroll
7 1 (0.23%) SAP SD
Cloud Services
1 116 (26.61%) Azure
2 69 (15.83%) Microsoft 365
3 24 (5.50%) AWS
4 21 (4.82%) SaaS
5 15 (3.44%) Power Platform
5 15 (3.44%) Serverless
6 14 (3.21%) Azure Data Factory
6 14 (3.21%) Entra ID
7 13 (2.98%) Azure Functions
7 13 (2.98%) Azure Logic Apps
7 13 (2.98%) Azure Service Bus
8 10 (2.29%) PowerApps
9 9 (2.06%) Azure DevOps
10 6 (1.38%) GCP
10 6 (1.38%) PaaS
11 5 (1.15%) Amazon EC2
11 5 (1.15%) AWS CloudFormation
11 5 (1.15%) Azure Monitor
11 5 (1.15%) Azure Storage
11 5 (1.15%) Virtual Private Cloud
Communications & Networking
1 43 (9.86%) Firewall
2 32 (7.34%) LAN
3 29 (6.65%) SAN
4 27 (6.19%) WAN
5 21 (4.82%) Wi-Fi
6 17 (3.90%) TCP/IP
7 16 (3.67%) DNS
8 12 (2.75%) DHCP
8 12 (2.75%) Network Security
9 7 (1.61%) BGP
9 7 (1.61%) Internet
9 7 (1.61%) MPLS
9 7 (1.61%) SD-WAN
9 7 (1.61%) VPN
10 6 (1.38%) NAS
10 6 (1.38%) Wireless
10 6 (1.38%) WLAN
11 5 (1.15%) 5G
11 5 (1.15%) Broadband
11 5 (1.15%) Remote Desktop
Database & Business Intelligence
1 45 (10.32%) SQL Server
2 26 (5.96%) MySQL
3 16 (3.67%) RDBMS
3 16 (3.67%) Relational Database
4 13 (2.98%) Oracle Database
5 12 (2.75%) Amazon RDS
6 9 (2.06%) Azure SQL Database
7 8 (1.83%) SQL Server Integration Services
8 6 (1.38%) Power BI
9 4 (0.92%) Redis
10 3 (0.69%) Oracle Database 10g
10 3 (0.69%) Oracle Database 11g
10 3 (0.69%) SAP HANA
10 3 (0.69%) VLDB
11 2 (0.46%) PostgreSQL
12 1 (0.23%) QlikView
Development Applications
1 23 (5.28%) JIRA
2 7 (1.61%) GitLab
3 4 (0.92%) Postman
4 3 (0.69%) Git
5 2 (0.46%) Burp Suite
5 2 (0.46%) HP UFT
5 2 (0.46%) JMeter
5 2 (0.46%) LoadRunner
5 2 (0.46%) Metasploit
5 2 (0.46%) MSTest
5 2 (0.46%) Selenium
5 2 (0.46%) sqlmap
5 2 (0.46%) Team Foundation Server
General
1 193 (44.27%) Social Skills
2 80 (18.35%) Analytical Skills
3 75 (17.20%) Finance
4 36 (8.26%) Organisational Skills
5 31 (7.11%) Legal
6 24 (5.50%) Public Sector
7 22 (5.05%) Law
8 21 (4.82%) Military
9 16 (3.67%) Documentation Skills
10 15 (3.44%) Banking
11 12 (2.75%) Front Office
11 12 (2.75%) Inclusion and Diversity
12 9 (2.06%) Advertising
12 9 (2.06%) Manufacturing
13 8 (1.83%) Back Office
13 8 (1.83%) Retail
14 7 (1.61%) Marketing
15 6 (1.38%) Fire and Rescue
15 6 (1.38%) Local Government
16 5 (1.15%) Japanese Language
Job Titles
1 126 (28.90%) Analyst
2 65 (14.91%) Support Analyst
3 42 (9.63%) IT Support
3 42 (9.63%) Support Engineer
4 37 (8.49%) Developer
5 35 (8.03%) IT Engineer
6 30 (6.88%) Infrastructure Engineer
7 29 (6.65%) Applications Support
8 28 (6.42%) IT Support Engineer
8 28 (6.42%) Security Analyst
9 27 (6.19%) Consultant
10 24 (5.50%) Security Consultant
10 24 (5.50%) Senior
11 23 (5.28%) Service Manager
12 22 (5.05%) 2nd Line Support
12 22 (5.05%) ServiceNow Developer
13 21 (4.82%) 3rd Line Support
14 20 (4.59%) DBA
14 20 (4.59%) Information Analyst
14 20 (4.59%) Oracle DBA
Libraries, Frameworks & Software Standards
1 29 (6.65%) CSS
2 26 (5.96%) HTML
3 24 (5.50%) .NET
4 22 (5.05%) AngularJS
4 22 (5.05%) Twitter Bootstrap
4 22 (5.05%) Web Services
5 12 (2.75%) FIX Protocol
6 8 (1.83%) .NET Framework
7 5 (1.15%) Oracle Fusion
8 4 (0.92%) Node.js
8 4 (0.92%) WebdriverIO
9 3 (0.69%) ASP.NET
9 3 (0.69%) EDI
10 2 (0.46%) Middleware
10 2 (0.46%) SailPoint
10 2 (0.46%) Software Packaging
11 1 (0.23%) 802.1X
11 1 (0.23%) RESTful
11 1 (0.23%) XML
11 1 (0.23%) XMPP
Miscellaneous
1 45 (10.32%) Management Information System
2 28 (6.42%) CMDB
2 28 (6.42%) Driving Licence
3 26 (5.96%) Enterprise Storage
4 24 (5.50%) Legacy Systems
5 19 (4.36%) Self-Motivation
6 15 (3.44%) Onboarding
7 9 (2.06%) Cyber Threat
8 8 (1.83%) Analytical Mindset
8 8 (1.83%) Data Centre
8 8 (1.83%) Housing Association
9 7 (1.61%) Security Posture
10 6 (1.38%) Enterprise Software
10 6 (1.38%) Public Cloud
11 5 (1.15%) Hybrid Cloud
11 5 (1.15%) Linux Command Line
11 5 (1.15%) Marketing Technology
12 4 (0.92%) Cloud Native
12 4 (0.92%) Distributed Denial-of-Service
12 4 (0.92%) Product Ownership
Operating Systems
1 113 (25.92%) Windows
2 74 (16.97%) Linux
3 47 (10.78%) Unix
4 24 (5.50%) Windows Server
5 19 (4.36%) Mac OS X
6 16 (3.67%) Windows 10
7 6 (1.38%) Ubuntu
8 5 (1.15%) Apple iOS
8 5 (1.15%) Windows Server 2012
8 5 (1.15%) Windows Server 2016
9 4 (0.92%) Windows 7
10 3 (0.69%) Amazon Linux
10 3 (0.69%) Android
10 3 (0.69%) Mac OS
10 3 (0.69%) Solaris
10 3 (0.69%) Windows Server 2008
11 2 (0.46%) Windows 8
11 2 (0.46%) Windows Server 2019
11 2 (0.46%) Windows Vista
12 1 (0.23%) Windows XP
Processes & Methodologies
1 155 (35.55%) ITIL
2 109 (25.00%) Service Management
3 105 (24.08%) Change Management
4 91 (20.87%) Problem Management
5 86 (19.72%) Problem-Solving
6 82 (18.81%) Security Operations
7 77 (17.66%) Cybersecurity
7 77 (17.66%) Incident Response
8 74 (16.97%) Customer Service
8 74 (16.97%) Service Delivery
9 73 (16.74%) ITSM
10 67 (15.37%) Information Security
11 60 (13.76%) Continuous Improvement
12 57 (13.07%) Actionable Insight
13 56 (12.84%) Risk Management
14 49 (11.24%) Mentoring
15 48 (11.01%) DevOps
15 48 (11.01%) Root Cause Analysis
16 44 (10.09%) Infrastructure Engineering
17 39 (8.94%) Agile
Programming Languages
1 53 (12.16%) SQL
2 35 (8.03%) PowerShell
3 29 (6.65%) C#
4 18 (4.13%) Python
5 16 (3.67%) Bash
5 16 (3.67%) Java
6 14 (3.21%) JavaScript
7 11 (2.52%) PL/SQL
8 8 (1.83%) MATLAB
8 8 (1.83%) T-SQL
8 8 (1.83%) VB.NET
8 8 (1.83%) VBA
9 2 (0.46%) Kusto Query Language
9 2 (0.46%) VB
10 1 (0.23%) Ladder Logic
Qualifications
1 74 (16.97%) Degree
2 58 (13.30%) Security Cleared
3 42 (9.63%) SC Cleared
4 31 (7.11%) CISSP
5 30 (6.88%) CISM
6 26 (5.96%) Azure Certification
7 23 (5.28%) Microsoft Certification
8 22 (5.05%) ITIL Certification
9 15 (3.44%) CISA
10 14 (3.21%) GCIA
10 14 (3.21%) GCIH
10 14 (3.21%) GREM
11 10 (2.29%) Computer Science Degree
11 10 (2.29%) DV Cleared
12 7 (1.61%) CCNA
12 7 (1.61%) Cisco Certification
13 6 (1.38%) CCNP
13 6 (1.38%) ISO 27001 Lead Auditor
14 5 (1.15%) BPSS Clearance
15 3 (0.69%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 53 (12.16%) ISO/IEC 27001
2 48 (11.01%) SLA
3 22 (5.05%) Cyber Essentials
4 20 (4.59%) JSP 440
5 18 (4.13%) NIST
6 13 (2.98%) GRC
7 10 (2.29%) GDPR
8 6 (1.38%) QA
9 5 (1.15%) Cyber Essentials PLUS
9 5 (1.15%) SOC 2
10 4 (0.92%) California Consumer Privacy Act
10 4 (0.92%) ISO 22301
11 2 (0.46%) Accessibility
11 2 (0.46%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 2 (0.46%) NCSC
12 1 (0.23%) COBIT
12 1 (0.23%) GxP
12 1 (0.23%) HIPAA
12 1 (0.23%) ISO 9001
System Software
1 71 (16.28%) Active Directory
2 22 (5.05%) Hyper-V
3 16 (3.67%) VMware Infrastructure
4 9 (2.06%) vSphere
5 8 (1.83%) Docker
6 4 (0.92%) Virtual Machines
6 4 (0.92%) VMware NSX
7 3 (0.69%) Firmware
7 3 (0.69%) Oracle RAC
8 2 (0.46%) Terminal Services
9 1 (0.23%) BitLocker
9 1 (0.23%) Virtual Desktop
9 1 (0.23%) Virtual Servers
Systems Management
1 24 (5.50%) Microsoft Intune
2 10 (2.29%) SCCM
3 9 (2.06%) Terraform
4 7 (1.61%) QRadar
5 6 (1.38%) Ansible
6 5 (1.15%) Data Guard
7 4 (0.92%) Failover Clustering
7 4 (0.92%) Grafana
7 4 (0.92%) Kibana
7 4 (0.92%) Kubernetes
7 4 (0.92%) Microsoft Clustering
7 4 (0.92%) Microsoft Data Protection Manager
8 3 (0.69%) CASB
8 3 (0.69%) Oracle RMAN
9 2 (0.46%) CSIRT
9 2 (0.46%) DatAdvantage
9 2 (0.46%) FortiGate
9 2 (0.46%) Rundeck
9 2 (0.46%) Symantec Endpoint Protection
10 1 (0.23%) Thomson Reuters DACS
Vendors
1 111 (25.46%) Microsoft
2 40 (9.17%) VMware
3 39 (8.94%) Oracle
4 36 (8.26%) ServiceNow
5 22 (5.05%) Cisco
6 21 (4.82%) Dell
7 16 (3.67%) SAP
8 13 (2.98%) IBM
9 11 (2.52%) Splunk
10 10 (2.29%) Google
10 10 (2.29%) Remedy
11 9 (2.06%) BMC
12 8 (1.83%) Algorithmics
12 8 (1.83%) HP
12 8 (1.83%) ION Trading
12 8 (1.83%) Meraki
13 6 (1.38%) Adobe
13 6 (1.38%) Ubiquiti
14 5 (1.15%) Sage
14 5 (1.15%) Virgin Media