1st/2nd Line Support
UK > Work from Home
The median 1st/2nd Line Support salary in Work from Home is £29,350 per year according to job vacancies posted during the 6 months to 6 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 6 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 550 | 621 | 757 |
| Rank change year-on-year | +71 | +136 | -211 |
| Permanent jobs requiring a 1st/2nd Line Support | 33 | 41 | 87 |
| As % of all permanent jobs with a WFH option | 0.097% | 0.097% | 0.13% |
| As % of the Job Titles category | 0.10% | 0.10% | 0.13% |
| Number of salaries quoted | 33 | 38 | 82 |
| 10th Percentile | £22,200 | £26,250 | £21,650 |
| 25th Percentile | £26,500 | £28,500 | £25,438 |
| Median annual salary (50th Percentile) | £29,350 | £31,500 | £28,500 |
| Median % change year-on-year | -6.83% | +10.53% | +21.28% |
| 75th Percentile | £34,500 | £33,750 | £33,750 |
| 90th Percentile | £40,000 | £35,675 | £42,275 |
| UK median annual salary | £30,000 | £29,500 | £27,500 |
| % change year-on-year | +1.69% | +7.27% | +7.84% |
All Permanent IT Job Vacancies
Work from Home
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Work from Home with a recognized job title | 32,500 | 40,685 | 66,613 |
| % of permanent jobs with a recognized job title | 95.99% | 95.99% | 97.39% |
| Number of salaries quoted | 24,951 | 28,924 | 42,159 |
| 10th Percentile | £33,000 | £36,658 | £36,250 |
| 25th Percentile | £42,500 | £47,429 | £45,000 |
| Median annual salary (50th Percentile) | £56,000 | £62,500 | £60,000 |
| Median % change year-on-year | -10.40% | +4.17% | +9.09% |
| 75th Percentile | £75,000 | £81,250 | £80,000 |
| 90th Percentile | £93,250 | £100,000 | £95,000 |
| UK median annual salary | £52,508 | £60,000 | £60,000 |
| % change year-on-year | -12.49% | - | +9.09% |
1st/2nd Line Support
Trend for Jobs with a WFH Option
Job vacancies with a work from home option which featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised.
1st/2nd Line Support
Salary Trend for Jobs with a WFH Option
3-month moving average salary quoted in job vacancies with a work from home option citing 1st/2nd Line Support.
1st/2nd Line Support
Salary Histogram for Jobs with a WFH Option
Salary distribution for jobs with a work from home option citing 1st/2nd Line Support over the 6 months to 6 May 2024.
1st/2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options
For the 6 months to 6 May 2024, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring 1st/2nd Line Support in the job title.
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1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: