3rd Line Support Engineer Jobs with Work from Home Options

Third Line Support Engineer
UK > Work from Home

The median Third Line Support Engineer salary in Work from Home is £37,500 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 492 601 769
Rank change year-on-year +109 +168 -263
Permanent jobs requiring a 3rd Line Support Engineer 101 62 83
As % of all permanent jobs with a WFH option 0.30% 0.15% 0.12%
As % of the Job Titles category 0.31% 0.16% 0.12%
Number of salaries quoted 99 57 79
10th Percentile - £34,750 £30,000
25th Percentile £31,250 £37,500 £37,000
Median annual salary (50th Percentile) £37,500 £42,500 £44,000
Median % change year-on-year -11.76% -3.41% -2.22%
75th Percentile £46,250 £55,000 £52,500
90th Percentile £55,500 £58,750 £55,000
UK median annual salary £40,000 £42,000 £40,000
% change year-on-year -4.76% +5.00% -

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,500 39,912 66,911
% of permanent jobs with a recognized job title 95.98% 96.00% 97.40%
Number of salaries quoted 24,881 28,336 41,924
10th Percentile £33,013 £36,733 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £92,500 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

3rd Line Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured 3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised.

3rd Line Support Engineer trend for jobs with a WFH option

3rd Line Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing 3rd Line Support Engineer.

3rd Line Support Engineer salary trend for jobs with a WFH option

3rd Line Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing 3rd Line Support Engineer over the 6 months to 8 May 2024.

3rd Line Support Engineer salary histogram for jobs with a WFH option

3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 8 May 2024, 3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring 3rd Line Support Engineer in the job title.

1 85 (84.16%) Azure
2 80 (79.21%) Microsoft
3 61 (60.40%) Social Skills
4 57 (56.44%) Windows
5 55 (54.46%) Microsoft 365
6 51 (50.50%) Hyper-V
7 50 (49.50%) VMware
7 50 (49.50%) Active Directory
8 42 (41.58%) Windows Server
9 39 (38.61%) ITIL
10 38 (37.62%) VMware Infrastructure
11 37 (36.63%) SAN
12 36 (35.64%) Firewall
13 33 (32.67%) Driving Licence
14 30 (29.70%) Microsoft Certification
15 29 (28.71%) Microsoft Intune
16 27 (26.73%) Amazon RDS
17 26 (25.74%) SQL Server
18 25 (24.75%) Cisco
19 24 (23.76%) Azure Certification
20 23 (22.77%) Microsoft Exchange
21 22 (21.78%) Citrix
22 21 (20.79%) Incident Management
23 20 (19.80%) Enterprise Storage
24 19 (18.81%) Problem-Solving
24 19 (18.81%) SharePoint
25 18 (17.82%) WAN
25 18 (17.82%) DHCP
25 18 (17.82%) DNS
25 18 (17.82%) Veeam

3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (22.77%) Microsoft Exchange
2 19 (18.81%) SharePoint
3 6 (5.94%) Exchange Server 2000
4 1 (0.99%) Exchange Server 2007
4 1 (0.99%) IIS
Applications
1 11 (10.89%) Microsoft Office
2 1 (0.99%) Microsoft Excel
2 1 (0.99%) MS Visio
Cloud Services
1 85 (84.16%) Azure
2 55 (54.46%) Microsoft 365
3 17 (16.83%) Entra ID
4 9 (8.91%) AWS
5 6 (5.94%) Azure Cosmos DB
5 6 (5.94%) Azure Monitor
6 4 (3.96%) OneDrive
7 1 (0.99%) GCP
7 1 (0.99%) Google Workspace
7 1 (0.99%) Nutanix
Communications & Networking
1 37 (36.63%) SAN
2 36 (35.64%) Firewall
3 18 (17.82%) DHCP
3 18 (17.82%) DNS
3 18 (17.82%) WAN
4 17 (16.83%) LAN
5 14 (13.86%) TCP/IP
5 14 (13.86%) Wi-Fi
6 13 (12.87%) VLAN
7 11 (10.89%) Remote Desktop
8 10 (9.90%) Wireless
9 9 (8.91%) WLAN
10 8 (7.92%) VPN
11 7 (6.93%) FTP
12 6 (5.94%) NAS
13 5 (4.95%) Internet
14 4 (3.96%) VoIP
15 2 (1.98%) VSAN
16 1 (0.99%) Cisco ISE
16 1 (0.99%) xDSL
Database & Business Intelligence
1 27 (26.73%) Amazon RDS
2 26 (25.74%) SQL Server
3 2 (1.98%) MariaDB
3 2 (1.98%) MySQL
4 1 (0.99%) SQLPlus
Development Applications
1 2 (1.98%) JIRA
General
1 61 (60.40%) Social Skills
2 17 (16.83%) Organisational Skills
3 7 (6.93%) Analytical Skills
3 7 (6.93%) Telecoms
4 6 (5.94%) Games
5 4 (3.96%) Finance
6 3 (2.97%) Documentation Skills
7 2 (1.98%) Pharmaceutical
8 1 (0.99%) Banking
8 1 (0.99%) Electronics
8 1 (0.99%) Manufacturing
8 1 (0.99%) Marketing
8 1 (0.99%) Public Sector
Miscellaneous
1 33 (32.67%) Driving Licence
2 20 (19.80%) Enterprise Storage
3 10 (9.90%) Self-Motivation
4 9 (8.91%) Management Information System
5 7 (6.93%) Client/Server
5 7 (6.93%) iPad
6 5 (4.95%) Replication
7 1 (0.99%) Data Centre
7 1 (0.99%) Fat Client
7 1 (0.99%) iPhone
7 1 (0.99%) Renewable Energy
7 1 (0.99%) Security Posture
7 1 (0.99%) Smartphone
7 1 (0.99%) Thin Client
Operating Systems
1 57 (56.44%) Windows
2 42 (41.58%) Windows Server
3 14 (13.86%) Windows 10
4 12 (11.88%) Windows Server 2016
4 12 (11.88%) Windows Server 2019
5 10 (9.90%) Linux
6 7 (6.93%) Windows Server 2012
7 2 (1.98%) Debian
7 2 (1.98%) Red Hat Enterprise Linux
7 2 (1.98%) Windows 7
8 1 (0.99%) Mac OS
8 1 (0.99%) Windows Server 2008
Processes & Methodologies
1 39 (38.61%) ITIL
2 21 (20.79%) Incident Management
3 19 (18.81%) Problem-Solving
4 17 (16.83%) Desktop Virtualisation
5 15 (14.85%) Remote Monitoring and Management
6 13 (12.87%) Infrastructure Engineering
7 10 (9.90%) Root Cause Analysis
8 9 (8.91%) Systems Engineering
9 8 (7.92%) Agile
9 8 (7.92%) Service Delivery
10 7 (6.93%) Migration
11 6 (5.94%) Data Loss Prevention
11 6 (5.94%) ERP
11 6 (5.94%) Escalation Management
11 6 (5.94%) Line Management
11 6 (5.94%) Problem Management
11 6 (5.94%) Service Desk Management
11 6 (5.94%) Threat Management
11 6 (5.94%) Time Management
11 6 (5.94%) Trend Analysis
Programming Languages
1 8 (7.92%) PowerShell
2 5 (4.95%) SQL
3 2 (1.98%) C#
Qualifications
1 30 (29.70%) Microsoft Certification
2 24 (23.76%) Azure Certification
3 15 (14.85%) Degree
4 9 (8.91%) CCNA
4 9 (8.91%) Cisco Certification
5 7 (6.93%) ITIL Foundation Certificate
6 6 (5.94%) MCSE
7 2 (1.98%) A+ Certification
8 1 (0.99%) CCENT
8 1 (0.99%) MCSA
8 1 (0.99%) Network+ Certification
Quality Assurance & Compliance
1 2 (1.98%) SLA
2 1 (0.99%) GDPR
2 1 (0.99%) GxP
2 1 (0.99%) ISO/IEC 27001
System Software
1 51 (50.50%) Hyper-V
2 50 (49.50%) Active Directory
3 38 (37.62%) VMware Infrastructure
4 12 (11.88%) VMware ESXi
5 6 (5.94%) Virtual Desktop
6 3 (2.97%) vSphere
7 2 (1.98%) Virtual Machines
8 1 (0.99%) NFS
8 1 (0.99%) Terminal Services
8 1 (0.99%) VMware Server
8 1 (0.99%) XenApp
8 1 (0.99%) XenDesktop
Systems Management
1 29 (28.71%) Microsoft Intune
2 8 (7.92%) SCCM
3 6 (5.94%) Terraform
4 2 (1.98%) Active Directory Federation Services
4 2 (1.98%) Microsoft Data Protection Manager
4 2 (1.98%) SCDPM
4 2 (1.98%) WSUS
5 1 (0.99%) Ansible
5 1 (0.99%) DatAdvantage
5 1 (0.99%) QRadar
5 1 (0.99%) Single Sign-On
5 1 (0.99%) Stealthwatch
5 1 (0.99%) Symantec Endpoint Protection
5 1 (0.99%) vCenter Server
5 1 (0.99%) vRealize
Vendors
1 80 (79.21%) Microsoft
2 50 (49.50%) VMware
3 25 (24.75%) Cisco
4 22 (21.78%) Citrix
5 18 (17.82%) Veeam
6 14 (13.86%) Sophos
7 12 (11.88%) HP
8 11 (10.89%) Meraki
9 9 (8.91%) Draytek
10 7 (6.93%) WatchGuard
11 3 (2.97%) ConnectWise
11 3 (2.97%) Datto
11 3 (2.97%) ESET
11 3 (2.97%) Ubiquiti
12 1 (0.99%) Fortinet
12 1 (0.99%) Nimble Storage
12 1 (0.99%) Qualys
12 1 (0.99%) ServiceNow
12 1 (0.99%) SolarWinds
12 1 (0.99%) Varonis