3rd Line Support Engineer Jobs
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the 3rd Line Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
 3 months to
24 May 2013		 Same period 2012 Same period 2011
Third Line Support Engineer
Rank 630 649 685
Rank change year-on-year
+19 +36
Permanent jobs requiring a 3rd Line Support Engineer 234 256 196
As % of all permanent IT jobs located in the UK 0.217% 0.212% 0.158%
As % of the Job Titles category 0.229% 0.224% 0.167%
Number of salaries quoted 214 248 183
Average salary £32,500 £35,000 £34,000
Average salary % change year-on-year
-7.14% +2.94%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £44,850 £45,000 £42,500
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category		 102035 114410 117207
As % of all permanent IT jobs located in the UK 94.41% 94.80% 94.20%
Number of salaries quoted 84835 98106 99148
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend

3rd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Salary Trend

3rd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer over the 3 months to 24 May 2013 within the UK.

3rd Line Support Engineer Salary Histogram

3rd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
England +6 224 £32,500 -9.72%
South East +15 96 £33,250 -11.33%
London +45 65 £35,000 -6.66%
Berkshire +4 41 £34,000 -9.33%
Buckinghamshire +14 24 £31,250 +25.00%
North West +18 22 £32,000 +6.66%
Milton Keynes - 21 £30,000 -
Reading -3 20 £30,000 -20.00%
East of England +7 19 £32,000 -24.70%
Surrey +3 18 £33,000 -12.00%
Bracknell -11 17 £34,000 -24.44%
Yorkshire +2 15 £31,000 -13.88%
West Yorkshire +2 14 £31,000 +5.08%
Cheshire - 13 £34,000 -
Hertfordshire +8 10 £30,000 -35.13%
City of London -19 9 £37,500 -
Cambridgeshire +17 7 £32,500 -9.72%
Stanmore - 7 £28,000 -
Hampshire -6 6 £37,500 +11.94%
Leeds -12 6 £31,000 -12.05%
St Albans +1 5 £29,250 +10.37%
South West -17 5 £27,500 -5.17%
Manchester -21 5 £31,000 +5.08%
Northampton +4 4 £30,000 -21.56%
Northamptonshire +1 4 £30,000 -21.56%
Scotland -3 4 £37,500 +19.04%
East Midlands -13 4 £30,000 -14.28%
West Midlands -22 4 £31,000 -4.61%
Peterborough - 4 £32,500 -
Woking - 4 £28,250 -

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 317 (66.18%) Windows
2 246 (51.36%) Microsoft
3 212 (44.26%) Active Directory
4 209 (43.63%) VMware
5 200 (41.75%) MS Exchange
6 183 (38.20%) Windows Server 2008
7 181 (37.79%) Cisco
8 149 (31.11%) Windows Server 2003
9 135 (28.18%) VMware Infrastructure
10 130 (27.14%) Firewall
11 121 (25.26%) MS Excel
12 109 (22.76%) Microsoft Certification
13 107 (22.34%) SAN
14 104 (21.71%) Exchange Server 2010
15 102 (21.29%) Citrix
15 102 (21.29%) TCP/IP
16 95 (19.83%) Cisco Certification
16 95 (19.83%) SQL
17 87 (18.16%) DNS
18 86 (17.95%) CCNA
19 85 (17.75%) MCSE
20 78 (16.28%) WAN
21 75 (15.66%) SQL Server
22 74 (15.45%) Exchange Server 2003
23 72 (15.03%) LAN
24 66 (13.78%) ITIL
24 66 (13.78%) Exchange Server 2007
25 62 (12.94%) Finance
26 61 (12.73%) SharePoint
26 61 (12.73%) MCITP

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 11 (2.296%) .NET
2 8 (1.670%) ASP.NET
3 7 (1.461%) COM
4 4 (0.835%) Software Packaging
4 4 (0.835%) CSS
5 2 (0.418%) Windows SharePoint Services
5 2 (0.418%) WebSphere
5 2 (0.418%) Node.js
5 2 (0.418%) XML
5 2 (0.418%) Java RMI
5 2 (0.418%) LAMP
5 2 (0.418%) Middleware
6 1 (0.209%) Web Services
6 1 (0.209%) ASP
6 1 (0.209%) HTML
6 1 (0.209%) Application Packaging
Application Platforms
1 200 (41.75%) MS Exchange
2 104 (21.71%) Exchange Server 2010
3 74 (15.45%) Exchange Server 2003
4 66 (13.78%) Exchange Server 2007
5 61 (12.73%) SharePoint
6 52 (10.86%) IIS
7 31 (6.472%) Lync
8 24 (5.010%) Blackberry Enterprise Server
9 9 (1.879%) Tomcat
10 6 (1.253%) Exchange Server 2013
11 4 (0.835%) SharePoint Server
11 4 (0.835%) Apache
12 3 (0.626%) WebLogic
12 3 (0.626%) Office Communications Server
13 2 (0.418%) Exchange Server 5.5
13 2 (0.418%) SharePoint 2010
13 2 (0.418%) Windows Azure
13 2 (0.418%) Lotus Notes
13 2 (0.418%) WebSphere MQ
14 1 (0.209%) Commerce Server
Applications
1 121 (25.26%) MS Excel
2 31 (6.472%) MS Office
3 13 (2.714%) MS Visio
4 2 (0.418%) Google Apps
5 1 (0.209%) Office 365
Business Applications
1 2 (0.418%) Dynamics CRM
2 1 (0.209%) Agresso
2 1 (0.209%) assyst
Communications & Networking
1 130 (27.14%) Firewall
2 107 (22.34%) SAN
3 102 (21.29%) TCP/IP
4 87 (18.16%) DNS
5 78 (16.28%) WAN
6 72 (15.03%) LAN
7 59 (12.32%) DHCP
8 40 (8.351%) VoIP
9 34 (7.098%) VLAN
10 32 (6.681%) VPN
11 26 (5.428%) Unified Communications
12 21 (4.384%) MPLS
13 16 (3.340%) Wireless
13 16 (3.340%) OSPF
14 15 (3.132%) NAS
15 14 (2.923%) NetScaler
16 13 (2.714%) Cisco PIX
17 12 (2.505%) Network Security
17 12 (2.505%) SNMP
18 11 (2.296%) Wi-Fi
Database & Business Intelligence
1 75 (15.66%) SQL Server
2 19 (3.967%) SQL Server 2005
3 14 (2.923%) SQL Server 2008
4 8 (1.670%) MySQL
4 8 (1.670%) SQL Server 2000
5 5 (1.044%) RDBMS
6 2 (0.418%) Big Data
6 2 (0.418%) Oracle 8/8i
7 1 (0.209%) MS Access
Development Applications
1 1 (0.209%) MSI
1 1 (0.209%) Jenkins
1 1 (0.209%) Team Foundation Server
1 1 (0.209%) Hudson
1 1 (0.209%) MSBuild
General
1 62 (12.94%) Finance
2 35 (7.307%) Telecoms
3 26 (5.428%) Retail
4 12 (2.505%) Banking
5 10 (2.088%) German Language
6 7 (1.461%) French Language
7 4 (0.835%) International Banking
7 4 (0.835%) Financial Institution
8 3 (0.626%) Back Office
8 3 (0.626%) Law
8 3 (0.626%) Legal
8 3 (0.626%) Local Government
9 2 (0.418%) Billing
9 2 (0.418%) Advertising
10 1 (0.209%) Front Office
10 1 (0.209%) Games
10 1 (0.209%) Manufacturing
10 1 (0.209%) Private Banking
Miscellaneous
1 52 (10.86%) Blackberry
2 19 (3.967%) Clustering
3 14 (2.923%) Firmware
4 7 (1.461%) Replication
5 6 (1.253%) Cloud Computing
5 6 (1.253%) Client/Server
5 6 (1.253%) Management Information System
6 5 (1.044%) Handset
6 5 (1.044%) Video Conferencing
6 5 (1.044%) iPhone
7 4 (0.835%) Hedge funds
8 2 (0.418%) Computer Science
8 2 (0.418%) Statistics
8 2 (0.418%) EqualLogic
8 2 (0.418%) SaaS
9 1 (0.209%) Mainframe
9 1 (0.209%) Thin Client
9 1 (0.209%) EFT
9 1 (0.209%) NHS
9 1 (0.209%) Mobile Computing
Operating Systems
1 317 (66.18%) Windows
2 183 (38.20%) Windows Server 2008
3 149 (31.11%) Windows Server 2003
4 59 (12.32%) Windows XP
5 56 (11.69%) Linux
6 55 (11.48%) Windows 7
7 39 (8.142%) UNIX
8 31 (6.472%) Solaris
9 18 (3.758%) Windows Server 2012
10 14 (2.923%) Windows Vista
11 8 (1.670%) Windows 2000 Server
11 8 (1.670%) Mac OS
12 5 (1.044%) Red Hat Enterprise Linux
13 4 (0.835%) Debian
14 3 (0.626%) Mac OS X
14 3 (0.626%) Windows 8
15 2 (0.418%) CentOS
15 2 (0.418%) Android
16 1 (0.209%) SUSE
16 1 (0.209%) Windows CE
Processes & Methodologies
1 66 (13.78%) ITIL
2 29 (6.054%) Migration
3 27 (5.637%) Time Management
4 25 (5.219%) Service Management
5 20 (4.175%) Problem Management
6 19 (3.967%) Disaster Recovery
7 15 (3.132%) Change Management
7 15 (3.132%) Load Balancing
8 14 (2.923%) Service Delivery
9 13 (2.714%) Incident Management
10 11 (2.296%) CRM
11 9 (1.879%) Network Design
12 8 (1.670%) Root Cause Analysis
12 8 (1.670%) Project Management
13 6 (1.253%) Network Management
14 5 (1.044%) Validation
14 5 (1.044%) Mobile Device Management
14 5 (1.044%) Capacity Management
14 5 (1.044%) Data Protection
15 4 (0.835%) Performance Management
Programming Languages
1 95 (19.83%) SQL
2 12 (2.505%) Java
3 9 (1.879%) C
4 8 (1.670%) PowerShell
5 7 (1.461%) VB
6 5 (1.044%) VBScript
7 3 (0.626%) PHP
8 2 (0.418%) Ruby
8 2 (0.418%) Bash shell
8 2 (0.418%) C++
8 2 (0.418%) T-SQL
8 2 (0.418%) Python
8 2 (0.418%) Shell Script
9 1 (0.209%) Perl
9 1 (0.209%) C#
Qualifications
1 109 (22.76%) Microsoft Certification
2 95 (19.83%) Cisco Certification
3 86 (17.95%) CCNA
4 85 (17.75%) MCSE
5 61 (12.73%) MCITP
6 50 (10.44%) CCNP
7 41 (8.559%) Security Cleared
8 36 (7.516%) MCSA
9 27 (5.637%) Degree
10 25 (5.219%) CCIE
10 25 (5.219%) DV Cleared
11 21 (4.384%) SC Cleared
12 20 (4.175%) VMware Certified Professional (VCP)
13 16 (3.340%) MCP
14 15 (3.132%) CCSP
14 15 (3.132%) Citrix Certification
14 15 (3.132%) MCTS
15 10 (2.088%) CCSE
15 10 (2.088%) CCA
15 10 (2.088%) CCSA
Quality Assurance & Compliance
1 42 (8.768%) SLA
2 3 (0.626%) ISO 9000
3 1 (0.209%) ISO/IEC 27001
3 1 (0.209%) PCI DSS
System Software
1 212 (44.26%) Active Directory
2 135 (28.18%) VMware Infrastructure
3 56 (11.69%) Hyper-V
4 50 (10.44%) XenApp
5 45 (9.395%) vSphere
6 24 (5.010%) XenDesktop
7 20 (4.175%) VMware ESX
7 20 (4.175%) Terminal Services
8 15 (3.132%) XenServer
9 13 (2.714%) Microsoft App-V
10 11 (2.296%) VMware ESXi
11 10 (2.088%) Citrix Presentation Server
11 10 (2.088%) ISA Server
12 7 (1.461%) Forefront TMG
12 7 (1.461%) VMware Server
13 6 (1.253%) Microsoft Virtual Server
14 5 (1.044%) Xen
15 2 (0.418%) vCloud
15 2 (0.418%) NFS
15 2 (0.418%) MetaFrame
Systems Management
1 38 (7.933%) SCCM
2 29 (6.054%) Backup Exec
3 17 (3.549%) WSUS
4 16 (3.340%) Norton AntiVirus
5 14 (2.923%) CiscoWorks
6 12 (2.505%) SCOM
7 10 (2.088%) Cisco UCCX
8 9 (1.879%) NetBackup
9 6 (1.253%) Cisco UCCE
10 4 (0.835%) McAfee ePO
10 4 (0.835%) Symantec Enterprise Vault
10 4 (0.835%) FortiGate
10 4 (0.835%) Tivoli
10 4 (0.835%) Tivoli Monitoring
10 4 (0.835%) Tivoli Storage Manager
11 3 (0.626%) PureDisk
11 3 (0.626%) WMI
12 2 (0.418%) Veritas Storage Foundation
12 2 (0.418%) Cisco CUCM
12 2 (0.418%) OpenView Configuration Management
Vendors
1 246 (51.36%) Microsoft
2 209 (43.63%) VMware
3 181 (37.79%) Cisco
4 102 (21.29%) Citrix
5 43 (8.977%) HP
6 38 (7.933%) Juniper
7 34 (7.098%) Symantec
8 33 (6.889%) CheckPoint
9 26 (5.428%) EMC
10 22 (4.593%) Fujitsu
11 17 (3.549%) AppSense
11 17 (3.549%) Veritas
12 16 (3.340%) Dell
13 15 (3.132%) McAfee
14 14 (2.923%) Oracle
15 12 (2.505%) NetApp
15 12 (2.505%) IBM
16 11 (2.296%) SolarWinds
17 10 (2.088%) Twitter
17 10 (2.088%) Sophos
3rd Line Support Engineer
Bath, South West
The successful candidate will have experience of Windows, Microsoft Exchange and Networking related projects. You will be an important aspect of a proficient team who are very talented...
Computer Futures
Salary: £30000 - £35000 per annum
Posted: 15 May 2013
3rd Line Support Engineer - Windows & Exchange
Bristol, South West
The successful candidate will have experience of Windows, Microsoft Exchange and Networking related projects. You will be an important aspect of a proficient team who are very talented...
Computer Futures
Salary: £30000 - £40000 per annum
Posted: 15 May 2013
3rd Line Support Engineer
Bolton, Lancashire
It would also be beneficial to have Microsoft Exchange 2010, Citrix Presentation Server, Triole for services, Sophos Enterprise AV, SAN Storage or experience working within local government. The...
Lorien Resourcing
Salary: Competitive salary on application
Posted: 22 May 2013
3rd Line Support Engineer
London
line technical support for all our systems - acting as the last point of contact for escalation.In addition to implementing and documenting technical solutions, you will monitor and...
Turning Point
Salary: up to £33K including London Weighting
Posted: 8 May 2013
3rd Line Support Engineer - Outsourced IT Services BG Milton Keynes
Milton Keynes, South East
3rd Line Support Engineer - Outsourced IT Services Background - Milton KeynesSalary - 30k - 35kMCSE / MCITP and CCNA qualified or equivalent experienceOur client a rapidly growing IT Support and managed services...
Verticality
Salary: GBP30000 to GBP35000 per annum
Posted: 22 May 2013
Third Line Support Engineer - Microsoft Lync (voice) & Exchange
City, London
You will be an over-achieving methodical problem solver with an immense passion for IT, who is experienced in administering and troubleshooting Microsoft Lync with Enterprise Voice and...
Stott & May
Salary: £30000 - £45000 per annum
Posted: 21 May 2013
Microsoft 3rd Line Support Engineer
City of London
Microsoft 3rd Line Support Engineer LondonPermanent Up to £36,000 My client is a growing managed service provider, who is looking for a 3rd line support engineer. The...
Satigo
Salary: £30000 - £36000 per annum
Posted: 15 May 2013
3rd Line Support Engineer - Outsourced IT Services BG Milton Keynes
Milton Keynes, Buckinghamshire
Keywords: 3rd Line support, technical Specialist, Network Engineer, Server Engineer, Windows Server 2008 to 2010, SBS Server, Exchange 2008 to 2010, SQL, IIS, SharePoint, Terminal Services, Virtualisation, TCP/...
Verticality Ltd
Salary: £30000 to £35000 per annum
Posted: 21 May 2013
2nd/3rd Line Support Engineer (Managed Services) - Milton Keynes-NEW!!
Milton Keynes, Buckinghamshire
You will be proficient in Microsoft Windows Server 2003, Microsoft Exchange, Terminal Server, Microsoft XP, Microsoft Vista and Microsoft Office 2003/ 2007 along Active Directory... Any qualifications such...
Focus IT Recruitment
Salary: From £25,000 to £30,000 per annum + Great Benefits
Posted: 23 May 2013
Third Line Support Engineer - Citrix
City, London
If you also have experience in solving nasty problems with Microsoft Exchange 2007 & 2010, SQL 2005+, Hyper-V, App-V, AppSense, VMware, Firewalls, and Cisco networking, we will...
Stott & May
Salary: £30000 - £45000 per annum
Posted: 21 May 2013
3rd Line Infrastructure Support Engineer - Microsoft, AD, Exch
City of London
3rd Line Infrastructure Support Engineer - Microsoft, AD, Exchange, windows, wintelLondonPermanent Up to £36,000 Key skills required: Good experience in Microsoft Windows 2003 and 2008 Server Excellent experience...
Satigo
Salary: £30000 - £36000 per annum
Posted: 23 May 2013
2nd / 3rd Line Support Engineer - Exchange 2010, VMware
Bracknell, Berkshire
Desired skills Windows Server Support. Microsoft Exchange 2010 Administration. Vmware. SSL VPN, Cisco ASA, Juniper Netscreen, Fortinet... £30,000 - £32,000 (Depending on Experience) + Laptop, Mobile Phone, Free...
Reflex Computer Recruitment
Salary: £30000 - £32000 per annum + Benefits
Posted: 22 May 2013
3rd Line Support Engineer / Technician / Senior Engineer
High Wycombe, Buckinghamshire
Key skills and technologies will include: 1) Onsite client support 2) Telephone, email & remote support 3) Installing, configuring, supporting, maintaining and troubleshooting IT hardware & software 4) Windows 2003...
NS Consultants
Salary: From £30,000 to £38,000 per annum
Posted: 22 May 2013
3rd Line Support Engineer / Application Support Engineer
Northampton, Northamptonshire
A 3. rd... You will know how to diagnose SQL issues and have used ASP or code previously. The ideal candidate for this 3rd Line Support Engineer / Application...
Interact Consulting
Salary: 25-27k
Posted: 21 May 2013
3rd Line Microsoft VMWare Server Support Engineer Aberdeenshire
Aberdeen, Scotland
Infrastructure support engineer working at senior server level required with strong VMWare / virtualisation experience with solid Microsoft / Wintel knowledge. Citrix and Exchange also highly desirable. MS / VMWare training...
Cathcart Associates
Salary: £30000 - £50000 per annum
Posted: 26 April 2013
3rd Line Support Engineer
South East London
Microsoft Windows 2003 / 2008 Server - Comprehensive Active Directory and Group policy experience - MS-Exchange 2003 / 2007 / 2010 - Microsoft 2000 / XP / Vista / 7 Operating Systems - Symantec Backupexec Advantageous: - VMware...
TechnoRecruit
Salary: From £32,000 to £36,000 per annum
Posted: 21 May 2013
Server Support Analyst/3rd Line Support Engineer - Citrix/VMware
Essex
Citrix Administration (Presentation Server)... Understanding of Active Directory and associated core technologies (ie AD schema architecture, DNS, DHCP, GPO, LDAP etc...). At least one formal IT industry accreditation (...
Coal IT Services
Salary: From £30,000 to £35,000 per annum + excellent benefits
Posted: 20 May 2013
SC 3rd Line Support Engineer
Bracknell, Berkshire
Windows XP / 7 Desktops. Windows Server 2003 / 2008. Active Directory. MS Exchange 2003. Messaging Unified Communications. McAfee AV solutions. EMC Storage and SAN Technologies... Veritas Clustering. Any Web...
Capita Resourcing - IT Resourcing
Salary: £35000 - £40000 per annum + Excellent Benefits
Posted: 20 May 2013
SC 3rd Line Support Engineer
Bracknell, Thames Valley
Windows XP / 7 Desktops. Windows Server 2003 / 2008. Active Directory. MS Exchange 2003. Messaging Unified Communications. McAfee AV solutions. EMC Storage and SAN Technologies... Veritas Clustering. Any Web...
Capita Resourcing Ltd
Salary: £35000 - £40000 per annum + Excellent Benefits
Posted: 21 May 2013
3rd Line Technical Support Engineer - Tester (Windows, VMWare, Citrix)
Warrington, Liverpool, Manchester, North West
This role is for a 3rd Line Technical Support engineer who has strong Windows OS background and ideally VMWare and Citrix experience... The most successful Technical Support candidates...
360 Resourcing Solutions
Salary: £30k - 40k per year + Bens
Posted: 22 May 2013
Operations - System Administrator, 3rd line support, 3rd line Support Engineer
Coventry
MS Exchange, Blackberry Enterprise Server, Antivirus, malware prevention, laptop encryption, PBX, DECT, Mobile Carrier based and VOIP, HP Client Automation, enterprise infrastructure deployments Major blue chip client in...
Scope AT
Salary: Competitive + bonus + benefits
Posted: 20 May 2013
System Administrator, 3rd line support, 3rd line Support Engineer
Coventry
MS Exchange, Blackberry Enterprise Server, Antivirus, malware prevention, laptop encryption, PBX, DECT, Mobile Carrier based and VOIP, HP Client Automation, enterprise infrastructure deployments, Windows 7Major blue chip client...
Scope AT
Salary: Competitive + bonus + benefits
Posted: 20 May 2013
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