The table below looks at the statistics for the 3rd Line Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Third Line Support Engineer
Rank 623 602 619
Rank change year-on-year
-21 +17
Permanent jobs requiring a 3rd Line Support Engineer 293 321 262
As % of all permanent IT jobs located in the UK 0.27% 0.28% 0.25%
As % of the Job Titles category 0.29% 0.30% 0.26%
Number of salaries quoted 257 255 209
Average salary £35,500 £35,500 £32,500
Average salary % change year-on-year
- +9.23%
90% offered a salary of more than £26,500 £27,500 £28,000
10% offered a salary of more than £45,000 £45,000 £42,500
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
102778 107783 99441
As % of all permanent IT jobs located in the UK 94.20% 94.50% 94.26%
Number of salaries quoted 85796 87187 82527
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Salary Trend in the UK

3rd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer over the 3 months to 4 September 2015 within the UK.

3rd Line Support Engineer Salary Histogram in the UK

3rd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 274 £36,500 +1.38% 40
South East +19 105 £38,500 +10.00% 10
London -5 87 £40,000 - 14
Surrey +24 39 £38,500 +17.55% 4
Berkshire +15 29 £32,500 +8.33% 2
Kent +12 21 £38,500 +14.92% 1
South West -15 21 £31,000 +7.82% 1
East of England -19 17 £34,000 +3.81% 3
North West -13 16 £35,000 +2.94% 5
Reading +11 14 £32,500 -13.33% 2
West Midlands -8 14 £32,500 -2.98% 1
Wales +2 11 £22,000 -37.14%
South Wales 0 11 £22,000 -37.14%
Hampshire +6 10 £37,500 -11.76% 2
Devon 0 10 £28,000 -8.94%
City of London +29 9 £36,500 -8.75% 5
Docklands, London +6 9 - -
Portsmouth - 9 £40,000 - 1
Essex - 9 £35,500 - 3
Manchester -9 8 £35,000 +2.94% 1
Reigate - 8 £38,500 - 1
Bridgend +6 7 £20,500 -43.83%
Yorkshire 0 7 £36,750 +41.34% 3
East Midlands -1 7 £35,000 -6.66% 3
Guildford +4 6 £24,750 -15.38%
Redhill 0 6 £43,750 +2.94% 1
Wimbledon -2 6 £42,500 -
Exeter -6 6 £28,500 -7.31%
Gloucestershire -7 6 £35,000 +21.73%
Hertfordshire -13 6 £34,000 +13.33%

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 4 September 2015, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 529 (82.27%) Windows
2 377 (58.63%) VMware
3 331 (51.48%) Active Directory
4 300 (46.66%) Microsoft
5 290 (45.10%) MS Exchange
6 278 (43.23%) Windows Server 2008
7 240 (37.33%) Windows Server 2012
8 235 (36.55%) VMware Infrastructure
9 202 (31.42%) Firewall
10 188 (29.24%) Cisco
11 175 (27.22%) Citrix
12 162 (25.19%) DNS
13 157 (24.42%) Exchange Server 2010
14 151 (23.48%) MS Excel
15 147 (22.86%) Hyper-V
16 145 (22.55%) Microsoft Certification
17 137 (21.31%) SAN
18 125 (19.44%) Windows Server 2003
19 123 (19.13%) MCSE
20 121 (18.82%) DHCP
21 117 (18.20%) TCP/IP
22 113 (17.57%) SQL Server
23 109 (16.95%) Exchange Server 2013
24 99 (15.40%) ITIL
25 97 (15.09%) MS Office
26 95 (14.77%) Linux
27 87 (13.53%) Cisco Certification
28 84 (13.06%) SQL
29 82 (12.75%) VPN
30 77 (11.98%) Windows 7

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 4 September 2015, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 290 (45.10%) MS Exchange
2 157 (24.42%) Exchange Server 2010
3 109 (16.95%) Exchange Server 2013
4 68 (10.58%) Exchange Server 2007
5 58 (9.02%) SharePoint
6 50 (7.78%) Lync
7 37 (5.75%) IIS
8 30 (4.67%) Blackberry Enterprise Server
9 29 (4.51%) Exchange Server 2003
10 18 (2.80%) Exchange Server 2000
11 11 (1.71%) SharePoint 2010
12 9 (1.40%) SharePoint 2013
12 9 (1.40%) Apache
13 7 (1.09%) Lotus Domino
14 4 (0.62%) IBM Notes
14 4 (0.62%) SAS
15 3 (0.47%) WebLogic
15 3 (0.47%) JBoss
16 2 (0.31%) Tomcat
16 2 (0.31%) SharePoint Server
Applications
1 151 (23.48%) MS Excel
2 97 (15.09%) MS Office
3 1 (0.16%) MS Project
Business Applications
1 3 (0.47%) SAP Oil and Gas
2 1 (0.16%) Dynamics CRM
2 1 (0.16%) Line 500
2 1 (0.16%) Oracle Applications
Cloud Services
1 59 (9.18%) Office 365
2 9 (1.40%) Microsoft Azure
3 8 (1.24%) SaaS
4 7 (1.09%) IaaS
5 5 (0.78%) Mimecast
6 4 (0.62%) Amazon AWS
7 3 (0.47%) Cloud Computing
8 1 (0.16%) Amazon EC2
8 1 (0.16%) Dropbox
8 1 (0.16%) PaaS
Communications & Networking
1 202 (31.42%) Firewall
2 162 (25.19%) DNS
3 137 (21.31%) SAN
4 121 (18.82%) DHCP
5 117 (18.20%) TCP/IP
6 82 (12.75%) VPN
7 71 (11.04%) WAN
7 71 (11.04%) LAN
8 44 (6.84%) NAS
9 32 (4.98%) VLAN
10 26 (4.04%) Internet
11 24 (3.73%) VoIP
12 21 (3.27%) iSCSI
13 17 (2.64%) Fibre Channel
13 17 (2.64%) Wi-Fi
14 15 (2.33%) MPLS
15 14 (2.18%) Wireless
16 12 (1.87%) Cisco ASA
17 10 (1.56%) NetScaler
18 9 (1.40%) Network Security
Database & Business Intelligence
1 113 (17.57%) SQL Server
2 34 (5.29%) SQL Server 2008
3 17 (2.64%) SQL Server 2005
4 10 (1.56%) SQL Server 2012
5 7 (1.09%) Oracle Database
6 5 (0.78%) MySQL
6 5 (0.78%) Informix
7 3 (0.47%) Crystal Reports
8 2 (0.31%) SQL Server 2000
8 2 (0.31%) OLAP
9 1 (0.16%) DB2
9 1 (0.16%) PostgreSQL
9 1 (0.16%) Oracle Reports
9 1 (0.16%) SQL Server Integration Services
9 1 (0.16%) Oracle OLAP
Development Applications
1 1 (0.16%) Visual Studio
1 1 (0.16%) AdminStudio
General
1 40 (6.22%) Finance
2 24 (3.73%) Telecoms
3 22 (3.42%) Back Office
4 6 (0.93%) Manufacturing
5 5 (0.78%) Marketing
5 5 (0.78%) Banking
6 3 (0.47%) Retail
6 3 (0.47%) French Language
6 3 (0.47%) German Language
6 3 (0.47%) Spanish Language
6 3 (0.47%) Law
6 3 (0.47%) Electronics
7 2 (0.31%) Legal
8 1 (0.16%) Advertising
8 1 (0.16%) Front Office
Libraries, Frameworks & Software Standards
1 11 (1.71%) HTML
1 11 (1.71%) CSS
1 11 (1.71%) Ruby on Rails
2 6 (0.93%) .NET
3 5 (0.78%) COM
4 3 (0.47%) Web Services
5 2 (0.31%) XML
5 2 (0.31%) V-Ray
6 1 (0.16%) Application Packaging
Miscellaneous
1 65 (10.11%) Data Centre
2 52 (8.09%) Blackberry
3 31 (4.82%) Analytical Skills
4 30 (4.67%) Replication
5 25 (3.89%) Clustering
6 20 (3.11%) Management Information System
7 14 (2.18%) Fat Client
7 14 (2.18%) Thin Client
8 13 (2.02%) Enterprise Storage
9 8 (1.24%) iPhone
9 8 (1.24%) iPad
10 7 (1.09%) EMC VNX
11 6 (0.93%) Distributed Denial-of-Service
12 5 (0.78%) Client/Server
13 4 (0.62%) BYOD
14 3 (0.47%) HP StoreVirtual
14 3 (0.47%) DTV
14 3 (0.47%) IVR
15 2 (0.31%) FMCG
15 2 (0.31%) Mobile App
Operating Systems
1 529 (82.27%) Windows
2 278 (43.23%) Windows Server 2008
3 240 (37.33%) Windows Server 2012
4 125 (19.44%) Windows Server 2003
5 95 (14.77%) Linux
6 77 (11.98%) Windows 7
7 60 (9.33%) Windows 8
8 48 (7.47%) Windows XP
9 33 (5.13%) UNIX
10 30 (4.67%) Mac OS X
11 25 (3.89%) Red Hat Enterprise Linux
12 23 (3.58%) Windows 2000 Server
13 15 (2.33%) Ubuntu
14 13 (2.02%) CentOS
15 6 (0.93%) Solaris
16 5 (0.78%) Debian
16 5 (0.78%) Android
17 4 (0.62%) Mac OS
17 4 (0.62%) Windows 2000
18 2 (0.31%) Windows Vista
Processes & Methodologies
1 99 (15.40%) ITIL
2 44 (6.84%) Service Delivery
3 40 (6.22%) Migration
4 34 (5.29%) Problem Management
5 31 (4.82%) Project Management
6 30 (4.67%) Disaster Recovery
6 30 (4.67%) Network Management
7 24 (3.73%) Load Balancing
8 22 (3.42%) Incident Management
9 20 (3.11%) Root Cause Analysis
10 18 (2.80%) Performance Monitoring
11 17 (2.64%) Capacity Management
12 15 (2.33%) Mentoring
13 14 (2.18%) Business Continuity
13 14 (2.18%) Configuration Management
14 11 (1.71%) Service Management
15 10 (1.56%) Network Design
16 9 (1.40%) Time Management
17 8 (1.24%) CRM
18 7 (1.09%) Information Security
Programming Languages
1 84 (13.06%) SQL
2 37 (5.75%) PowerShell
3 15 (2.33%) Bash Shell
3 15 (2.33%) C
4 14 (2.18%) Perl
4 14 (2.18%) Python
5 13 (2.02%) Korn
6 12 (1.87%) JavaScript
6 12 (1.87%) Ruby
7 9 (1.40%) Shell Script
7 9 (1.40%) VBScript
8 7 (1.09%) T-SQL
9 5 (0.78%) VB
10 3 (0.47%) PHP
10 3 (0.47%) C#
11 2 (0.31%) Java
11 2 (0.31%) VBA
12 1 (0.16%) PL/SQL
Qualifications
1 145 (22.55%) Microsoft Certification
2 123 (19.13%) MCSE
3 87 (13.53%) Cisco Certification
4 75 (11.66%) CCNA
4 75 (11.66%) MCITP
5 60 (9.33%) MCP
6 41 (6.38%) MCSA
7 39 (6.07%) Security Cleared
8 32 (4.98%) SC Cleared
9 28 (4.35%) VMware Certified Professional (VCP)
10 23 (3.58%) CCNP
11 22 (3.42%) MCTS
12 16 (2.49%) Degree
12 16 (2.49%) Citrix Certification
13 13 (2.02%) CCA
13 13 (2.02%) ITIL Certification
14 12 (1.87%) DV Cleared
15 8 (1.24%) CCIE
16 6 (0.93%) ITIL Foundation Certificate
17 3 (0.47%) VCAP
Quality Assurance & Compliance
1 60 (9.33%) SLA
2 11 (1.71%) ISO/IEC 27001
3 5 (0.78%) PCI DSS
4 4 (0.62%) QA
5 2 (0.31%) ISO 9000
System Software
1 331 (51.48%) Active Directory
2 235 (36.55%) VMware Infrastructure
3 147 (22.86%) Hyper-V
4 54 (8.40%) XenApp
5 46 (7.15%) vSphere
6 38 (5.91%) Terminal Services
7 28 (4.35%) VMware ESX
8 26 (4.04%) XenDesktop
9 20 (3.11%) Microsoft App-V
10 13 (2.02%) XenServer
10 13 (2.02%) VMware ESXi
11 9 (1.40%) vCloud
12 6 (0.93%) BitLocker
13 5 (0.78%) Citrix Presentation Server
13 5 (0.78%) ISA Server
14 4 (0.62%) VMware Server
15 3 (0.47%) Xen
16 2 (0.31%) VMware Workstation
17 1 (0.16%) Microsoft Virtual Server
17 1 (0.16%) Terminal Server
Systems Management
1 72 (11.20%) SCCM
2 32 (4.98%) SCOM
3 22 (3.42%) Backup Exec
4 12 (1.87%) WSUS
5 11 (1.71%) EMC NetWorker
6 7 (1.09%) Nagios
7 5 (0.78%) McAfee ePO
7 5 (0.78%) EdgeSight
8 4 (0.62%) XenMobile
8 4 (0.62%) Norton AntiVirus
9 3 (0.47%) DameWare
9 3 (0.47%) NetBackup
9 3 (0.47%) SCVMM
9 3 (0.47%) Opscode Chef
10 2 (0.31%) SCSM
10 2 (0.31%) AirWatch
10 2 (0.31%) Cisco CUCM
10 2 (0.31%) ARCserve
10 2 (0.31%) Veritas Storage Foundation
11 1 (0.16%) Systems Management Server (SMS)
Vendors
1 377 (58.63%) VMware
2 300 (46.66%) Microsoft
3 188 (29.24%) Cisco
4 175 (27.22%) Citrix
5 75 (11.66%) HP
6 42 (6.53%) Apple
7 37 (5.75%) Juniper
8 32 (4.98%) Veeam
9 26 (4.04%) Avaya
9 26 (4.04%) Dell
9 26 (4.04%) NetApp
10 23 (3.58%) EMC
11 20 (3.11%) 3PAR
12 19 (2.95%) Oracle
13 18 (2.80%) Red Hat
13 18 (2.80%) SonicWALL
14 17 (2.64%) Brocade
15 16 (2.49%) CheckPoint
16 15 (2.33%) Sun
17 12 (1.87%) F5
Redhill, Surrey
ARC IT Recruitment Ltd
Salary: £45000 Per Annum Plus Benefits
Posted: 20 hours ago
Portsmouth, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £27000 - £40000 per annum + Benefits
Posted: 22 hours ago
Eastbourne, East Sussex
Oscar Associates (UK) Ltd
Salary: £28000 - £32000 per annum
Posted: 23 hours ago
Kent
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum
Posted: Yesterday
City, London
Millshill Recruitment Ltd
Salary: From £45,000 to £60,000 per annum
Posted: Yesterday
Loughton, Essex
Millshill Recruitment Ltd
Salary: Up to £55,000 per annum
Posted: Yesterday
East London
Penelope
Salary: From £37,000 to £45,000 per annum
Posted: 2 days ago
East Riding
Randstad Technologies
Salary: £28000.00 - £34000.00 per annum + Final Salary Pension
Posted: 2 days ago
Bristol, Avon
Webrecruit
Salary: From £28,000 to £38,000 per annum
Posted: 2 days ago
London
Talent International
Salary: £35000 - £40000 per annum
Posted: 3 days ago
Leicestershire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + Benefits
Posted: 3 days ago
Leicestershire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + Benefits
Posted: 3 days ago
Liverpool, Merseyside
HAYS INFORMATION TECHNOLOGY
Salary: £32000.00 - £36000.00 per annum + benefits package
Posted: 4 days ago
London
ComputAppoint
Salary: £40000 - £48000 per annum + bonus and benefits
Posted: 4 days ago
Essex
Etech Partners
Salary: To £50K + Bens
Posted: 4 days ago
Reading, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £35000 per annum
Posted: 4 days ago
Wilmslow, Cheshire
Harvey Nash plc
Salary: £45000 per annum
Posted: 4 days ago
Staines, Middlesex
Zorba Consulting Limited
Salary: £38k - 42k per year + Bonus + benefits
Posted: 4 days ago
City, London
Eligo
Salary: £29000 - £30000 per annum + Benefits
Posted: 4 days ago
South East London
Eligo Recruitment Ltd
Salary: £29000 - £30000 per annum + Benefits
Posted: 5 days ago