The table below looks at the statistics for the 3rd Line Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 551 598 598
Rank change year-on-year
+47 0
Permanent jobs requiring a 3rd Line Support Engineer 381 279 323
As % of all permanent IT jobs located in the UK 0.33% 0.26% 0.28%
As % of the Job Titles category 0.35% 0.28% 0.30%
Number of salaries quoted 296 220 299
Average salary £35,000 £33,500 £35,000
Average salary % change year-on-year
+4.47% -4.28%
90% offered a salary of more than £27,500 £28,000 £28,450
10% offered a salary of more than £45,000 £41,500 £45,000
UK excluding London average salary £33,500 £32,500 £33,750
% change year-on-year
+3.07% -3.70%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107743 99984 109245
As % of all permanent IT jobs located in the UK 94.52% 94.34% 95.22%
Number of salaries quoted 87440 83008 92915
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,750 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Salary Trend in the UK

3rd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer over the 3 months to 2 October 2014 within the UK.

3rd Line Support Engineer Salary Histogram in the UK

3rd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +53 364 £35,000 +5.26% 41
South East +24 121 £33,500 -4.28% 14
London +18 113 £40,000 +6.66% 13
Berkshire -4 46 £33,000 -5.71% 5
East of England -10 33 £38,000 +25.61% 4
Hampshire +8 26 £33,500 -16.25% 2
Yorkshire -25 25 £26,000 -16.12% 1
North West -12 23 £32,000 -17.94% 3
Surrey -7 22 £34,000 -9.33% 3
South West +4 21 £31,250 +13.63% 3
Manchester +6 20 £32,000 +3.22% 2
Bracknell -15 18 £10,000 -68.75% 1
City of London 0 17 £40,000 -5.88% 4
West Yorkshire -25 15 £29,000 -6.45%
Hertfordshire -27 15 £32,500 +8.33% 1
West Midlands -31 15 £40,000 +26.98% 2
Basingstoke +14 14 £33,500 -33.00% 1
East Midlands -1 13 £28,750 +6.48% 1
Reading -5 13 £35,000 - 4
Cambridgeshire +11 12 £38,000 +16.92%
Cambridge +1 11 £38,000 +43.39%
West Sussex -2 11 - -
Crawley - 11 - -
Gatwick - 11 - -
Birmingham -16 10 £43,750 +41.12% 1
Bromley - 10 £37,500 -
Watford - 10 £40,000 -
Docklands, London - 10 - -
Leeds -27 8 £29,000 -6.45%
Bristol - 8 £27,500 - 1

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 2 October 2014, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 528 (80.24%) Windows
2 411 (62.46%) VMware
3 370 (56.23%) Active Directory
4 319 (48.48%) Microsoft
5 290 (44.07%) MS Exchange
6 280 (42.55%) Windows Server 2008
7 263 (39.97%) Firewall
8 262 (39.82%) VMware Infrastructure
9 236 (35.87%) Citrix
10 227 (34.50%) Cisco
11 209 (31.76%) Windows Server 2003
12 189 (28.72%) Windows Server 2012
13 175 (26.60%) SAN
14 165 (25.08%) Microsoft Certification
15 155 (23.56%) MS Excel
16 154 (23.40%) SQL
17 150 (22.80%) Hyper-V
18 145 (22.04%) Exchange Server 2010
19 143 (21.73%) ITIL
19 143 (21.73%) DNS
20 122 (18.54%) SQL Server
21 113 (17.17%) TCP/IP
22 112 (17.02%) Cisco Certification
23 106 (16.11%) MCSE
24 101 (15.35%) Exchange Server 2013
25 100 (15.20%) VPN
26 99 (15.05%) Exchange Server 2007
27 98 (14.89%) LAN
28 95 (14.44%) WAN
29 92 (13.98%) Linux

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 2 October 2014, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 290 (44.07%) MS Exchange
2 145 (22.04%) Exchange Server 2010
3 101 (15.35%) Exchange Server 2013
4 99 (15.05%) Exchange Server 2007
5 83 (12.61%) Exchange Server 2003
6 74 (11.25%) SharePoint
7 58 (8.81%) Lync
8 52 (7.90%) IIS
9 29 (4.41%) Apache
10 23 (3.50%) SharePoint 2010
11 16 (2.43%) Blackberry Enterprise Server
12 9 (1.37%) SharePoint Server
12 9 (1.37%) Documentum
13 6 (0.91%) Live Communications Server
14 5 (0.76%) Exchange Server 2000
14 5 (0.76%) Office Communications Server
15 4 (0.61%) WebSphere
16 3 (0.46%) Lotus Domino
17 2 (0.30%) IBM Notes
17 2 (0.30%) BizTalk Server
Applications
1 155 (23.56%) MS Excel
2 69 (10.49%) MS Office
3 2 (0.30%) PowerPivot
4 1 (0.15%) MS Visio
4 1 (0.15%) MS PowerPoint
Business Applications
1 3 (0.46%) Summit
1 3 (0.46%) Temenos T24
2 2 (0.30%) Oracle EBS
2 2 (0.30%) Remedy ITSM
3 1 (0.15%) RMDS
3 1 (0.15%) SAP Oil and Gas
3 1 (0.15%) Dynamics CRM
Cloud Services
1 34 (5.17%) Office 365
2 8 (1.22%) Microsoft Azure
2 8 (1.22%) PaaS
3 6 (0.91%) SaaS
4 5 (0.76%) Google Apps
4 5 (0.76%) Cloud Computing
5 1 (0.15%) IaaS
Communications & Networking
1 263 (39.97%) Firewall
2 175 (26.60%) SAN
3 143 (21.73%) DNS
4 113 (17.17%) TCP/IP
5 100 (15.20%) VPN
6 98 (14.89%) LAN
7 95 (14.44%) WAN
8 92 (13.98%) DHCP
9 53 (8.05%) NAS
10 49 (7.45%) VoIP
11 47 (7.14%) Cisco ASA
12 39 (5.93%) VLAN
13 37 (5.62%) iSCSI
14 27 (4.10%) Internet
15 25 (3.80%) BGP
16 24 (3.65%) SSL
16 24 (3.65%) Wireless
17 19 (2.89%) MPLS
18 15 (2.28%) IPsec
19 13 (1.98%) Cisco IOS
Database & Business Intelligence
1 122 (18.54%) SQL Server
2 27 (4.10%) SQL Server 2008
3 22 (3.34%) EDRMS
4 20 (3.04%) SQL Server 2005
5 17 (2.58%) IDOL
6 14 (2.13%) MySQL
7 8 (1.22%) SQL Server 2000
7 8 (1.22%) SQL Server 2012
8 6 (0.91%) MS Access
9 5 (0.76%) RDBMS
9 5 (0.76%) Relational Database
10 3 (0.46%) FileMaker
11 2 (0.30%) Oracle Reports
11 2 (0.30%) Microsoft Power View
12 1 (0.15%) OLAP
12 1 (0.15%) Crystal Reports
Development Applications
1 5 (0.76%) MSI
2 3 (0.46%) Subversion
3 1 (0.15%) Team Foundation Server
General
1 56 (8.51%) Finance
2 40 (6.08%) Telecoms
3 27 (4.10%) Retail
4 9 (1.37%) Banking
5 8 (1.22%) Manufacturing
6 7 (1.06%) Legal
7 4 (0.61%) Multimedia
8 3 (0.46%) Marketing
9 2 (0.30%) Online Betting
9 2 (0.30%) Billing
9 2 (0.30%) Advertising
9 2 (0.30%) Law
9 2 (0.30%) Back Office
10 1 (0.15%) Electronics
10 1 (0.15%) Investment Banking
Libraries, Frameworks & Software Standards
1 5 (0.76%) COM
2 4 (0.61%) CSS
2 4 (0.61%) .NET
2 4 (0.61%) ASP.NET
2 4 (0.61%) Web Services
2 4 (0.61%) XML
3 3 (0.46%) ActiveMQ
3 3 (0.46%) FIX Protocol
3 3 (0.46%) Apache Camel
4 2 (0.30%) LAMP
4 2 (0.30%) WebSphere Message Broker
4 2 (0.30%) Ajax
4 2 (0.30%) JSON
4 2 (0.30%) SOAP
4 2 (0.30%) DOM
4 2 (0.30%) XHTML
4 2 (0.30%) XML Schema
4 2 (0.30%) DHTML
4 2 (0.30%) HTML
5 1 (0.15%) SAML
Miscellaneous
1 34 (5.17%) Blackberry
1 34 (5.17%) Analytical Skills
2 28 (4.26%) Clustering
3 22 (3.34%) Statistics
4 13 (1.98%) Thin Client
4 13 (1.98%) Replication
4 13 (1.98%) Fat Client
5 10 (1.52%) Computer Science
6 7 (1.06%) Client/Server
7 6 (0.91%) Mathematics
8 5 (0.76%) Open Source
8 5 (0.76%) EqualLogic
9 4 (0.61%) iSeries
9 4 (0.61%) Enterprise Software
9 4 (0.61%) EPoS
9 4 (0.61%) Management Information System
10 3 (0.46%) PKI
10 3 (0.46%) iPhone
11 2 (0.30%) Visualisation
11 2 (0.30%) iPad
Operating Systems
1 528 (80.24%) Windows
2 280 (42.55%) Windows Server 2008
3 209 (31.76%) Windows Server 2003
4 189 (28.72%) Windows Server 2012
5 92 (13.98%) Linux
6 74 (11.25%) Windows 7
7 56 (8.51%) Windows 8
8 52 (7.90%) Windows XP
9 40 (6.08%) Red Hat Enterprise Linux
10 32 (4.86%) UNIX
11 18 (2.74%) CentOS
12 16 (2.43%) Mac OS X
13 14 (2.13%) Mac OS
14 11 (1.67%) Solaris
15 9 (1.37%) Windows 2000
15 9 (1.37%) Ubuntu
16 8 (1.22%) Windows Vista
17 7 (1.06%) Windows 2000 Server
18 6 (0.91%) Android
19 4 (0.61%) Mac OS X Server
Processes & Methodologies
1 143 (21.73%) ITIL
2 53 (8.05%) Migration
3 47 (7.14%) Incident Management
4 32 (4.86%) Mentoring
5 30 (4.56%) Disaster Recovery
6 27 (4.10%) Time Management
7 25 (3.80%) Change Management
8 24 (3.65%) Coaching
9 23 (3.50%) Project Management
10 21 (3.19%) Problem Management
11 17 (2.58%) Capacity Planning
11 17 (2.58%) Load Balancing
12 16 (2.43%) Service Delivery
13 13 (1.98%) E-Commerce
13 13 (1.98%) Network Design
13 13 (1.98%) Software Testing
14 12 (1.82%) Network Management
15 11 (1.67%) Root Cause Analysis
15 11 (1.67%) Supplier Management
15 11 (1.67%) Service Management
Programming Languages
1 154 (23.40%) SQL
2 58 (8.81%) PowerShell
3 18 (2.74%) C
4 13 (1.98%) VBScript
5 11 (1.67%) Java
6 10 (1.52%) PHP
7 9 (1.37%) VB
8 8 (1.22%) Shell Script
9 3 (0.46%) Python
10 2 (0.30%) JavaScript
10 2 (0.30%) C#
10 2 (0.30%) PHP5
10 2 (0.30%) PHP4
10 2 (0.30%) Bash Shell
10 2 (0.30%) Google Apps Script
11 1 (0.15%) C++
Qualifications
1 165 (25.08%) Microsoft Certification
2 112 (17.02%) Cisco Certification
3 106 (16.11%) MCSE
4 77 (11.70%) CCNA
5 66 (10.03%) MCITP
6 61 (9.27%) VMware Certified Professional (VCP)
6 61 (9.27%) Security Cleared
7 59 (8.97%) MCP
8 55 (8.36%) CCNP
9 52 (7.90%) SC Cleared
10 48 (7.29%) Citrix Certification
11 45 (6.84%) CCA
11 45 (6.84%) MCSA
12 44 (6.69%) DV Cleared
13 42 (6.38%) MCTS
14 28 (4.26%) Degree
15 12 (1.82%) ITIL Certification
16 10 (1.52%) CCSE
17 9 (1.37%) CCIE
18 6 (0.91%) JNCIS
Quality Assurance & Compliance
1 45 (6.84%) SLA
2 4 (0.61%) ISO/IEC 27001
3 1 (0.15%) QA
System Software
1 370 (56.23%) Active Directory
2 262 (39.82%) VMware Infrastructure
3 150 (22.80%) Hyper-V
4 86 (13.07%) vSphere
5 78 (11.85%) XenApp
6 54 (8.21%) XenDesktop
7 44 (6.69%) XenServer
8 39 (5.93%) VMware ESX
9 28 (4.26%) ISA Server
10 25 (3.80%) Terminal Services
11 23 (3.50%) VMware ESXi
12 20 (3.04%) vCloud
13 14 (2.13%) VMware Server
14 12 (1.82%) UAG
15 11 (1.67%) Microsoft App-V
16 8 (1.22%) Forefront TMG
17 5 (0.76%) Citrix Presentation Server
18 4 (0.61%) VMware Workstation
19 3 (0.46%) MetaFrame
19 3 (0.46%) IAG
Systems Management
1 76 (11.55%) SCCM
2 40 (6.08%) NetBackup
3 39 (5.93%) Backup Exec
3 39 (5.93%) SCOM
4 31 (4.71%) WSUS
5 24 (3.65%) Norton AntiVirus
6 16 (2.43%) Systems Management Server (SMS)
7 10 (1.52%) FortiGate
8 7 (1.06%) EMC NetWorker
8 7 (1.06%) SCVMM
9 6 (0.91%) Veritas Storage Foundation
9 6 (0.91%) Netcool
9 6 (0.91%) OpenView Configuration Management
9 6 (0.91%) Unicenter
10 4 (0.61%) Nagios
10 4 (0.61%) Forefront Identity Manager
11 3 (0.46%) Cacti
11 3 (0.46%) Symantec Enterprise Vault
11 3 (0.46%) SCOrch
12 2 (0.30%) SolarWinds Orion
Vendors
1 411 (62.46%) VMware
2 319 (48.48%) Microsoft
3 236 (35.87%) Citrix
4 227 (34.50%) Cisco
5 85 (12.92%) HP
6 63 (9.57%) Juniper
7 56 (8.51%) Symantec
8 47 (7.14%) Apple
9 46 (6.99%) EMC
10 43 (6.53%) CheckPoint
11 42 (6.38%) NetApp
12 34 (5.17%) Dell
12 34 (5.17%) McAfee
13 32 (4.86%) WatchGuard
13 32 (4.86%) Veritas
14 31 (4.71%) Veeam
15 30 (4.56%) SolarWinds
15 30 (4.56%) Red Hat
16 26 (3.95%) Oracle
17 25 (3.80%) Meridio
Woodbridge, Suffolk
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £26000.00 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Coal IT Services
Salary: From £35,000 to £40,000 per annum plus excellent benefits and bonus
Posted: 2 days ago
St. Albans, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum + Excellent Benefits
Posted: 2 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £35000 - £40000 per annum
Posted: 3 days ago
West London
Eaglecliff
Salary: From £38,000 to £45,000 per annum
Posted: 3 days ago
Staines, Middlesex
Zorba Consulting Limited
Salary: From £38,000 to £45,000 per annum + bonus + benefits
Posted: 3 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 5 days ago
East London
Connect Support Services Ltd
Posted: 5 days ago
Nuneaton, Warwickshire
Big Red Recruitment
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £23,000 to £30,000 per annum + Benefits
Posted: 5 days ago
City of London
Real Staffing
Salary: £40000 per annum + competitive
Posted: 5 days ago
Reading, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 5 days ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 5 days ago
North West London
Focus IT Recruitment
Salary: From £30,000 to £40,000 per annum
Posted: 5 days ago
Skipton, North Yorkshire
Circle Recruitment
Salary: £20000 - £30000 per annum + Bonus + Bens + Prof Certs
Posted: 6 days ago
Luton
Interquest - IQ ESM
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £30000 - £40000 per annum
Posted: 6 days ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £35000 - £45000 per annum + bens
Posted: 6 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £31000 - £36000 per annum + benefits
Posted: 6 days ago
North London
Recruitment Genius
Salary: £32000 - £42000 per annum
Posted: 6 days ago