The table below looks at the statistics for the 3rd Line Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 530 628 604
Rank change year-on-year
+98 -24
Permanent jobs requiring a 3rd Line Support Engineer 401 283 306
As % of all permanent IT jobs located in the UK 0.36% 0.26% 0.27%
As % of the Job Titles category 0.38% 0.28% 0.28%
Number of salaries quoted 318 224 280
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £27,500 £28,000 £28,000
10% offered a salary of more than £45,000 £45,000 £45,000
UK excluding London average salary £33,500 £32,500 £33,000
% change year-on-year
+3.07% -1.51%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106438 102688 109004
As % of all permanent IT jobs located in the UK 94.53% 94.55% 95.27%
Number of salaries quoted 86956 85302 92787
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Salary Trend in the UK

3rd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer over the 3 months to 22 October 2014 within the UK.

3rd Line Support Engineer Salary Histogram in the UK

3rd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +93 383 £35,000 - 41
London +55 133 £40,000 +6.66% 12
South East +12 116 £33,750 -3.57% 12
Berkshire -11 43 £34,500 -1.42% 5
East of England -12 29 £38,000 +26.66% 3
North West -4 28 £33,000 -15.38% 4
Yorkshire -11 24 £26,750 -13.70% 1
Hampshire +6 23 £33,500 -16.25%
Manchester +10 22 £32,000 -14.66% 2
Surrey +7 22 £34,000 -9.33% 1
South West +2 21 £29,500 +1.72% 5
East Midlands +4 18 £30,000 +13.20%
City of London 0 18 £40,000 - 3
Bracknell -17 17 £10,000 -68.75% 1
West Midlands -34 15 £40,000 +21.21% 3
Basingstoke +27 13 £33,500 -33.00%
Reading 0 13 £35,000 - 3
North Yorkshire - 12 £25,000 - 1
Hertfordshire -24 11 £40,000 +37.93%
Docklands, London - 11 - -
West Sussex - 11 - - 1
Crawley - 11 - -
Gatwick - 11 - -
East Sussex 0 10 £50,000 +20.48% 1
Birmingham -2 10 £43,750 +9.37% 1
Lewes -4 10 £50,000 +20.48% 1
Cambridgeshire -4 10 £38,000 +8.57%
West Yorkshire -25 10 £29,000 -6.45%
Cambridge - 10 £38,000 -
Skipton - 10 £25,000 - 1

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 22 October 2014, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 534 (79.58%) Windows
2 427 (63.64%) VMware
3 391 (58.27%) Active Directory
4 325 (48.44%) Microsoft
5 293 (43.67%) MS Exchange
6 283 (42.18%) Windows Server 2008
7 272 (40.54%) VMware Infrastructure
8 261 (38.90%) Firewall
9 237 (35.32%) Cisco
10 230 (34.28%) Citrix
11 211 (31.45%) Windows Server 2003
12 184 (27.42%) Windows Server 2012
13 176 (26.23%) SAN
14 163 (24.29%) Microsoft Certification
15 157 (23.40%) MS Excel
16 148 (22.06%) DNS
17 146 (21.76%) Hyper-V
18 145 (21.61%) Exchange Server 2010
18 145 (21.61%) SQL
19 139 (20.72%) ITIL
20 123 (18.33%) SQL Server
21 119 (17.73%) Cisco Certification
22 116 (17.29%) TCP/IP
23 112 (16.69%) LAN
24 109 (16.24%) MCSE
24 109 (16.24%) WAN
25 104 (15.50%) VPN
26 99 (14.75%) Exchange Server 2007
27 95 (14.16%) Exchange Server 2013
28 90 (13.41%) DHCP

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 22 October 2014, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 293 (43.67%) MS Exchange
2 145 (21.61%) Exchange Server 2010
3 99 (14.75%) Exchange Server 2007
4 95 (14.16%) Exchange Server 2013
5 88 (13.11%) Exchange Server 2003
6 77 (11.48%) SharePoint
7 53 (7.90%) Lync
8 52 (7.75%) IIS
9 28 (4.17%) Apache
10 21 (3.13%) SharePoint 2010
11 16 (2.38%) Blackberry Enterprise Server
12 9 (1.34%) SharePoint Server
12 9 (1.34%) Documentum
13 6 (0.89%) Live Communications Server
14 5 (0.75%) Exchange Server 2000
15 4 (0.60%) Office Communications Server
15 4 (0.60%) WebSphere
16 3 (0.45%) JBoss
16 3 (0.45%) Lotus Domino
17 2 (0.30%) IBM HTTP Server
Applications
1 157 (23.40%) MS Excel
2 76 (11.33%) MS Office
3 2 (0.30%) MS Visio
4 1 (0.15%) MS PowerPoint
Business Applications
1 3 (0.45%) Summit
2 2 (0.30%) Temenos T24
2 2 (0.30%) Remedy ITSM
3 1 (0.15%) RMDS
3 1 (0.15%) Dynamics CRM
3 1 (0.15%) SAP Oil and Gas
Cloud Services
1 35 (5.22%) Office 365
2 8 (1.19%) PaaS
2 8 (1.19%) Microsoft Azure
3 5 (0.75%) SaaS
3 5 (0.75%) Cloud Computing
3 5 (0.75%) Google Apps
4 1 (0.15%) IaaS
Communications & Networking
1 261 (38.90%) Firewall
2 176 (26.23%) SAN
3 148 (22.06%) DNS
4 116 (17.29%) TCP/IP
5 112 (16.69%) LAN
6 109 (16.24%) WAN
7 104 (15.50%) VPN
8 90 (13.41%) DHCP
9 51 (7.60%) NAS
10 50 (7.45%) VoIP
11 46 (6.86%) Cisco ASA
12 39 (5.81%) iSCSI
13 36 (5.37%) VLAN
14 27 (4.02%) BGP
15 25 (3.73%) Internet
16 23 (3.43%) SSL
17 21 (3.13%) MPLS
18 20 (2.98%) Wireless
19 15 (2.24%) IPsec
20 13 (1.94%) Cisco IOS
Database & Business Intelligence
1 123 (18.33%) SQL Server
2 28 (4.17%) SQL Server 2008
3 24 (3.58%) SQL Server 2005
4 20 (2.98%) EDRMS
5 15 (2.24%) IDOL
6 12 (1.79%) MySQL
7 10 (1.49%) SQL Server 2000
8 9 (1.34%) SQL Server 2012
9 6 (0.89%) MS Access
10 4 (0.60%) RDBMS
10 4 (0.60%) Relational Database
11 3 (0.45%) FileMaker
12 1 (0.15%) OLAP
12 1 (0.15%) Crystal Reports
Development Applications
1 5 (0.75%) MSI
2 3 (0.45%) Subversion
3 2 (0.30%) VSS/SourceSafe
4 1 (0.15%) Team Foundation Server
4 1 (0.15%) Eclipse
4 1 (0.15%) NetBeans
General
1 58 (8.64%) Finance
2 38 (5.66%) Telecoms
3 29 (4.32%) Retail
4 9 (1.34%) Banking
4 9 (1.34%) Legal
5 8 (1.19%) Manufacturing
6 4 (0.60%) Back Office
6 4 (0.60%) Multimedia
7 2 (0.30%) Advertising
7 2 (0.30%) Law
7 2 (0.30%) Online Betting
7 2 (0.30%) Marketing
8 1 (0.15%) Billing
8 1 (0.15%) Investment Banking
8 1 (0.15%) Electronics
Libraries, Frameworks & Software Standards
1 5 (0.75%) CSS
2 4 (0.60%) Web Services
3 3 (0.45%) FIX Protocol
3 3 (0.45%) HTML
4 2 (0.30%) LAMP
4 2 (0.30%) XML Schema
4 2 (0.30%) XHTML
4 2 (0.30%) DHTML
4 2 (0.30%) .NET
4 2 (0.30%) XML
4 2 (0.30%) DOM
4 2 (0.30%) SOAP
4 2 (0.30%) ASP.NET
4 2 (0.30%) COM
4 2 (0.30%) JSON
4 2 (0.30%) WebSphere Message Broker
4 2 (0.30%) Ajax
5 1 (0.15%) ActiveMQ
5 1 (0.15%) LINQ
5 1 (0.15%) Apache Camel
Miscellaneous
1 38 (5.66%) Analytical Skills
2 35 (5.22%) Blackberry
3 30 (4.47%) Clustering
4 20 (2.98%) Statistics
5 16 (2.38%) Replication
6 15 (2.24%) Fat Client
6 15 (2.24%) Thin Client
7 11 (1.64%) Computer Science
8 6 (0.89%) Client/Server
8 6 (0.89%) Mathematics
9 5 (0.75%) EqualLogic
9 5 (0.75%) Open Source
10 4 (0.60%) EPoS
11 3 (0.45%) PKI
11 3 (0.45%) iPhone
11 3 (0.45%) iSeries
11 3 (0.45%) Management Information System
12 2 (0.30%) VLE
12 2 (0.30%) Enterprise Software
12 2 (0.30%) Visualisation
Operating Systems
1 534 (79.58%) Windows
2 283 (42.18%) Windows Server 2008
3 211 (31.45%) Windows Server 2003
4 184 (27.42%) Windows Server 2012
5 85 (12.67%) Linux
6 78 (11.62%) Windows 7
7 59 (8.79%) Windows 8
8 57 (8.49%) Windows XP
9 38 (5.66%) Red Hat Enterprise Linux
10 27 (4.02%) UNIX
11 18 (2.68%) CentOS
12 16 (2.38%) Mac OS X
13 12 (1.79%) Windows 2000
13 12 (1.79%) Mac OS
14 11 (1.64%) Solaris
15 9 (1.34%) Ubuntu
16 7 (1.04%) Windows Vista
16 7 (1.04%) Windows 2000 Server
17 5 (0.75%) Mac OS X Server
17 5 (0.75%) Android
Processes & Methodologies
1 139 (20.72%) ITIL
2 52 (7.75%) Migration
3 42 (6.26%) Incident Management
4 33 (4.92%) Mentoring
5 32 (4.77%) Disaster Recovery
6 25 (3.73%) Change Management
7 24 (3.58%) Time Management
8 23 (3.43%) Coaching
9 20 (2.98%) Project Management
9 20 (2.98%) Load Balancing
10 18 (2.68%) Service Delivery
10 18 (2.68%) Problem Management
11 17 (2.53%) Capacity Planning
12 16 (2.38%) Network Design
13 14 (2.09%) Configuration Management
14 13 (1.94%) Network Management
15 12 (1.79%) Supplier Management
15 12 (1.79%) Software Testing
16 11 (1.64%) Root Cause Analysis
16 11 (1.64%) E-Commerce
Programming Languages
1 145 (21.61%) SQL
2 55 (8.20%) PowerShell
3 21 (3.13%) C
4 13 (1.94%) VBScript
5 10 (1.49%) PHP
6 9 (1.34%) VB
7 8 (1.19%) Java
8 7 (1.04%) Shell Script
9 3 (0.45%) Python
10 2 (0.30%) C#
10 2 (0.30%) JavaScript
10 2 (0.30%) Google Apps Script
10 2 (0.30%) Bash Shell
10 2 (0.30%) PHP5
10 2 (0.30%) PHP4
11 1 (0.15%) C++
Qualifications
1 163 (24.29%) Microsoft Certification
2 119 (17.73%) Cisco Certification
3 109 (16.24%) MCSE
4 85 (12.67%) CCNA
5 71 (10.58%) MCITP
6 65 (9.69%) Security Cleared
7 62 (9.24%) VMware Certified Professional (VCP)
8 59 (8.79%) CCNP
8 59 (8.79%) MCP
9 55 (8.20%) SC Cleared
10 45 (6.71%) Citrix Certification
11 42 (6.26%) DV Cleared
11 42 (6.26%) MCSA
12 40 (5.96%) MCTS
13 39 (5.81%) CCA
14 31 (4.62%) Degree
15 13 (1.94%) ITIL Certification
16 12 (1.79%) CCIE
17 9 (1.34%) CCSE
18 7 (1.04%) VCP5
Quality Assurance & Compliance
1 40 (5.96%) SLA
2 4 (0.60%) ISO/IEC 27001
3 1 (0.15%) QA
System Software
1 391 (58.27%) Active Directory
2 272 (40.54%) VMware Infrastructure
3 146 (21.76%) Hyper-V
4 89 (13.26%) vSphere
5 68 (10.13%) XenApp
6 43 (6.41%) VMware ESX
6 43 (6.41%) XenDesktop
7 42 (6.26%) XenServer
8 27 (4.02%) Terminal Services
9 24 (3.58%) ISA Server
9 24 (3.58%) VMware ESXi
10 22 (3.28%) vCloud
11 12 (1.79%) VMware Server
12 7 (1.04%) UAG
13 6 (0.89%) Microsoft App-V
13 6 (0.89%) Forefront TMG
14 5 (0.75%) Citrix Presentation Server
14 5 (0.75%) VMware Workstation
15 3 (0.45%) MetaFrame
16 2 (0.30%) Firmware
Systems Management
1 69 (10.28%) SCCM
2 40 (5.96%) NetBackup
3 38 (5.66%) SCOM
4 35 (5.22%) Backup Exec
5 27 (4.02%) WSUS
6 24 (3.58%) Norton AntiVirus
7 16 (2.38%) Systems Management Server (SMS)
8 10 (1.49%) FortiGate
9 7 (1.04%) SCVMM
10 6 (0.89%) Netcool
10 6 (0.89%) OpenView Configuration Management
10 6 (0.89%) Unicenter
10 6 (0.89%) Veritas Storage Foundation
10 6 (0.89%) EMC NetWorker
11 4 (0.60%) Nagios
11 4 (0.60%) Forefront Identity Manager
12 3 (0.45%) SCOrch
12 3 (0.45%) HP SIM
13 2 (0.30%) SolarWinds Orion
14 1 (0.15%) Opsview
Vendors
1 427 (63.64%) VMware
2 325 (48.44%) Microsoft
3 237 (35.32%) Cisco
4 230 (34.28%) Citrix
5 83 (12.37%) HP
6 69 (10.28%) Juniper
7 52 (7.75%) Symantec
8 47 (7.00%) CheckPoint
9 46 (6.86%) Apple
10 44 (6.56%) EMC
11 39 (5.81%) NetApp
12 34 (5.07%) McAfee
13 33 (4.92%) Dell
14 31 (4.62%) WatchGuard
14 31 (4.62%) SolarWinds
15 30 (4.47%) Veritas
16 29 (4.32%) Veeam
17 28 (4.17%) Red Hat
18 27 (4.02%) Fortinet
19 23 (3.43%) Kaspersky
London
Venturi
Salary: £40000.00 - £45000.00 per annum + bonus & benefits
Posted: 19 hours ago
London
Venturi
Salary: £40000.00 - £45000.00 per annum + bonus & benefits
Posted: 19 hours ago
Exeter, Devon
Tank Recruitment
Salary: £27000 - £32000 per annum
Posted: 20 hours ago
Bournemouth, Dorset
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £32000.00 per annum + Excellent Benefits
Posted: Yesterday
City, London
ReThink Recruitment
Salary: £30000.00 - £38000.00 per annum + excellent benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Coal IT Services
Salary: From £35,000 to £36,000 per annum plus 30% benefits package (excellent
Posted: Yesterday
Milton Keynes, Buckinghamshire
IT Connections
Salary: £25,000 to £30,000
Posted: Yesterday
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Oscar Associates (UK) Ltd
Salary: £300 - £310 per annum
Posted: 2 days ago
London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum
Posted: 2 days ago
Bristol, Avon
Capita Resourcing - IT Resourcing
Salary: £35000 - £40000 per annum + Benefits
Posted: 2 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £35000 - £50000 per annum + benefits
Posted: 2 days ago
Burgess Hill, West Sussex
Owen Daniels Consultancy
Salary: From £28,000 to £35,000 per annum
Posted: 2 days ago
Staines, Middlesex
Zorba Consulting Limited
Salary: From £38,000 to £45,000 per annum + bonus + benefits
Posted: 3 days ago
Berkshire
Jonothan Bosworth
Salary: From £45,000 to £55,000 per annum
Posted: 3 days ago
Skipton, North Yorkshire
Circle Recruitment
Salary: £20000 - £30000 per annum + Bonus + Bens + Prof Certs
Posted: 5 days ago
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 5 days ago
Bury St. Edmunds, Suffolk
Simplified Recruitment
Salary: £33k per year + Company Van & Benefits
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £26k - 35k per year
Posted: 5 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £41000 - £42000 per annum + £1,200 DV Clearance allowance
Posted: 5 days ago