The table below looks at the statistics for the 3rd Line Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Third Line Support Engineer
Rank 563 665 626
Rank change year-on-year
+102 -39
Permanent jobs requiring a 3rd Line Support Engineer 358 244 260
As % of all permanent IT jobs located in the UK 0.33% 0.22% 0.24%
As % of the Job Titles category 0.35% 0.23% 0.25%
Number of salaries quoted 301 213 226
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £27,700 £27,500 £27,700
10% offered a salary of more than £50,000 £45,000 £50,000
UK excluding London average salary £36,000 £33,000 £35,000
% change year-on-year
+9.09% -5.71%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
102508 106760 102483
As % of all permanent IT jobs located in the UK 94.76% 94.58% 94.80%
Number of salaries quoted 83937 86285 85691
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Salary Trend in the UK

3rd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer over the 3 months to 30 March 2015 within the UK.

3rd Line Support Engineer Salary Histogram in the UK

3rd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +109 350 £37,500 +7.14% 39
London +49 106 £37,500 - 12
South East +11 90 £41,500 +10.66% 7
East of England +17 38 £41,250 +13.79% 4
South West +13 37 £35,000 +44.32% 12
Berkshire +12 36 £50,000 +25.00% 3
West Midlands -13 32 £32,500 +8.33% 3
City of London +23 28 £37,500 -2.59% 4
North West +20 27 £35,000 +7.69% 1
Surrey -5 25 £36,000 -4.00% 1
Hampshire +1 19 £47,500 +72.72% 1
Cambridgeshire +24 17 £45,000 +62.16% 1
East Midlands +21 16 £30,000 -
Bracknell +12 16 £50,000 +25.00% 1
Manchester +9 15 £35,500 +1.42%
Reading +4 14 £45,000 -21.73% 1
Staines - 12 £29,500 -
Cambridge +21 11 £45,000 +60.71%
Hertfordshire -9 11 £28,000 -27.27% 1
Bedford +36 9 £45,000 +32.35%
Bedfordshire +28 9 £45,000 +28.57% 1
Cheshire +10 9 £30,000 - 1
Yorkshire +3 9 £29,000 -3.33%
Gloucestershire 0 9 £40,000 +42.85% 7
Bristol +3 8 £35,000 +42.85% 1
Birmingham -9 8 £32,500 -
Devon - 8 £32,500 -
Wolverhampton - 8 £36,000 -
Docklands, London +7 7 - -
Wiltshire +2 6 £46,250 +101.08%

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 30 March 2015, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 628 (81.66%) Windows
2 520 (67.62%) VMware
3 459 (59.69%) Active Directory
4 375 (48.76%) Microsoft
5 355 (46.16%) MS Exchange
6 330 (42.91%) Windows Server 2008
7 297 (38.62%) VMware Infrastructure
8 252 (32.77%) Cisco
9 244 (31.73%) Citrix
10 239 (31.08%) SAN
11 234 (30.43%) Windows Server 2003
11 234 (30.43%) Windows Server 2012
12 224 (29.13%) Firewall
13 179 (23.28%) MS Excel
14 177 (23.02%) SQL Server
15 171 (22.24%) DNS
16 164 (21.33%) Exchange Server 2010
17 155 (20.16%) Hyper-V
18 154 (20.03%) Microsoft Certification
19 151 (19.64%) SQL
20 144 (18.73%) ITIL
21 135 (17.56%) MCSE
22 128 (16.64%) TCP/IP
22 128 (16.64%) DHCP
23 112 (14.56%) HP
23 112 (14.56%) Linux
24 109 (14.17%) vSphere
25 102 (13.26%) WAN
25 102 (13.26%) Cisco Certification
26 101 (13.13%) Exchange Server 2013

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 30 March 2015, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 355 (46.16%) MS Exchange
2 164 (21.33%) Exchange Server 2010
3 101 (13.13%) Exchange Server 2013
4 86 (11.18%) Exchange Server 2003
5 85 (11.05%) SharePoint
6 79 (10.27%) Lync
7 70 (9.10%) Exchange Server 2007
8 58 (7.54%) IIS
9 22 (2.86%) Apache
9 22 (2.86%) Blackberry Enterprise Server
10 13 (1.69%) SharePoint 2010
11 7 (0.91%) Live Communications Server
11 7 (0.91%) SharePoint Server
12 5 (0.65%) JBoss
12 5 (0.65%) SharePoint 2013
13 4 (0.52%) Moodle
13 4 (0.52%) WebLogic
14 3 (0.39%) Office Communications Server
15 2 (0.26%) Tomcat
16 1 (0.13%) WebSphere Application Server
Applications
1 179 (23.28%) MS Excel
2 96 (12.48%) MS Office
3 7 (0.91%) Spreadsheet
4 3 (0.39%) MS Visio
5 1 (0.13%) Acrobat
5 1 (0.13%) MS Project
5 1 (0.13%) Adobe Creative Suite
Business Applications
1 5 (0.65%) Dynamics NAV
1 5 (0.65%) Dynamics CRM
2 3 (0.39%) SAP Oil and Gas
3 1 (0.13%) Dynamics AX
3 1 (0.13%) Dynamics GP
Cloud Services
1 50 (6.50%) Office 365
2 5 (0.65%) Amazon EC2
3 4 (0.52%) Amazon AWS
3 4 (0.52%) SaaS
4 2 (0.26%) Microsoft Azure
Communications & Networking
1 239 (31.08%) SAN
2 224 (29.13%) Firewall
3 171 (22.24%) DNS
4 128 (16.64%) DHCP
4 128 (16.64%) TCP/IP
5 102 (13.26%) WAN
6 98 (12.74%) LAN
7 94 (12.22%) VPN
8 65 (8.45%) NAS
9 55 (7.15%) Wireless
10 51 (6.63%) Cisco ASA
11 50 (6.50%) Fibre Channel
12 43 (5.59%) iSCSI
13 39 (5.07%) VLAN
13 39 (5.07%) Internet
14 38 (4.94%) VoIP
15 26 (3.38%) Cisco Nexus
16 23 (2.99%) BGP
17 21 (2.73%) SSL
18 15 (1.95%) Cisco IOS
Database & Business Intelligence
1 177 (23.02%) SQL Server
2 45 (5.85%) SQL Server 2008
3 31 (4.03%) SQL Server 2005
4 24 (3.12%) SQL Server 2000
5 11 (1.43%) MySQL
6 7 (0.91%) MS Access
6 7 (0.91%) EDRMS
6 7 (0.91%) IDOL
6 7 (0.91%) Oracle Database
7 6 (0.78%) SQL Server 2012
8 1 (0.13%) PostgreSQL
Development Applications
1 3 (0.39%) VSS/SourceSafe
2 1 (0.13%) Eclipse
2 1 (0.13%) NetBeans
2 1 (0.13%) Subversion
2 1 (0.13%) Git (software)
2 1 (0.13%) Team Foundation Server
2 1 (0.13%) Visual Studio
General
1 48 (6.24%) Finance
2 34 (4.42%) Telecoms
3 20 (2.60%) Back Office
4 10 (1.30%) Legal
5 9 (1.17%) Retail
6 8 (1.04%) Banking
6 8 (1.04%) Advertising
7 5 (0.65%) Manufacturing
7 5 (0.65%) Marketing
8 3 (0.39%) Electronics
9 1 (0.13%) Law
9 1 (0.13%) Publishing
9 1 (0.13%) French Language
9 1 (0.13%) German Language
9 1 (0.13%) Spanish Language
9 1 (0.13%) Investment Banking
Libraries, Frameworks & Software Standards
1 11 (1.43%) Web Services
2 9 (1.17%) .NET
3 7 (0.91%) COM
4 5 (0.65%) Application Packaging
5 4 (0.52%) HTML
5 4 (0.52%) CSS
6 1 (0.13%) ASP.NET
6 1 (0.13%) XML
6 1 (0.13%) WAP
Miscellaneous
1 65 (8.45%) Blackberry
2 62 (8.06%) Analytical Skills
3 37 (4.81%) Clustering
4 34 (4.42%) Replication
5 19 (2.47%) Computer Science
6 16 (2.08%) Thin Client
6 16 (2.08%) Fat Client
7 14 (1.82%) Statistics
7 14 (1.82%) Enterprise Storage
8 11 (1.43%) IVR
8 11 (1.43%) Management Information System
9 5 (0.65%) FlexPod
10 4 (0.52%) Hedge funds
10 4 (0.52%) VLE
10 4 (0.52%) Video Conferencing
11 3 (0.39%) DTV
11 3 (0.39%) CMDB
11 3 (0.39%) User Experience
11 3 (0.39%) Private Cloud
11 3 (0.39%) Enterprise Software
Operating Systems
1 628 (81.66%) Windows
2 330 (42.91%) Windows Server 2008
3 234 (30.43%) Windows Server 2003
3 234 (30.43%) Windows Server 2012
4 112 (14.56%) Linux
5 90 (11.70%) Windows 7
6 81 (10.53%) Windows XP
7 65 (8.45%) Windows 8
8 35 (4.55%) Red Hat Enterprise Linux
9 29 (3.77%) UNIX
10 21 (2.73%) Mac OS X
10 21 (2.73%) CentOS
11 8 (1.04%) Mac OS
12 6 (0.78%) Windows 2000
12 6 (0.78%) Solaris
13 5 (0.65%) AIX
13 5 (0.65%) Windows Vista
14 4 (0.52%) Android
15 3 (0.39%) Mac OS X Server
15 3 (0.39%) HPUX
Processes & Methodologies
1 144 (18.73%) ITIL
2 54 (7.02%) Service Delivery
3 45 (5.85%) Disaster Recovery
4 27 (3.51%) Mentoring
5 24 (3.12%) Service Management
6 23 (2.99%) Incident Management
7 20 (2.60%) Configuration Management
7 20 (2.60%) Root Cause Analysis
8 18 (2.34%) Migration
9 17 (2.21%) BCP
9 17 (2.21%) Load Balancing
10 16 (2.08%) Problem Management
10 16 (2.08%) Kalman Filter
11 15 (1.95%) Network Management
11 15 (1.95%) Business Continuity
11 15 (1.95%) Change Management
12 14 (1.82%) Performance Monitoring
12 14 (1.82%) Capacity Management
13 13 (1.69%) Technical Architecture
14 12 (1.56%) Time Management
Programming Languages
1 151 (19.64%) SQL
2 61 (7.93%) PowerShell
3 22 (2.86%) C
4 13 (1.69%) VBScript
4 13 (1.69%) VB
5 10 (1.30%) Shell Script
6 4 (0.52%) Korn
6 4 (0.52%) Java
6 4 (0.52%) T-SQL
7 3 (0.39%) Perl
8 2 (0.26%) PHP
8 2 (0.26%) JavaScript
8 2 (0.26%) Bash Shell
9 1 (0.13%) VB6
9 1 (0.13%) Ruby
9 1 (0.13%) C#
9 1 (0.13%) PL/SQL
Qualifications
1 154 (20.03%) Microsoft Certification
2 135 (17.56%) MCSE
3 102 (13.26%) Cisco Certification
4 78 (10.14%) CCNA
5 62 (8.06%) Security Cleared
6 61 (7.93%) MCSA
6 61 (7.93%) MCP
7 55 (7.15%) VMware Certified Professional (VCP)
8 50 (6.50%) MCITP
9 48 (6.24%) CCNP
10 44 (5.72%) SC Cleared
11 36 (4.68%) Degree
12 30 (3.90%) Citrix Certification
13 26 (3.38%) CCA
14 24 (3.12%) DV Cleared
15 20 (2.60%) MCTS
16 11 (1.43%) VCP5
17 7 (0.91%) ITIL Foundation Certificate
17 7 (0.91%) NCDA
18 6 (0.78%) NCIE
Quality Assurance & Compliance
1 51 (6.63%) SLA
2 4 (0.52%) ISO/IEC 27001
3 1 (0.13%) QA
3 1 (0.13%) PCI DSS
3 1 (0.13%) Sarbanes-Oxley
3 1 (0.13%) ISO 9000
System Software
1 459 (59.69%) Active Directory
2 297 (38.62%) VMware Infrastructure
3 155 (20.16%) Hyper-V
4 109 (14.17%) vSphere
5 65 (8.45%) XenApp
6 44 (5.72%) VMware ESX
7 39 (5.07%) XenDesktop
8 22 (2.86%) vCloud
9 21 (2.73%) XenServer
10 18 (2.34%) Terminal Services
11 17 (2.21%) VMware ESXi
12 10 (1.30%) ISA Server
12 10 (1.30%) Xen
13 9 (1.17%) VMware Server
14 7 (0.91%) Microsoft App-V
15 5 (0.65%) Firmware
16 3 (0.39%) Citrix Presentation Server
16 3 (0.39%) KVM
16 3 (0.39%) Forefront TMG
17 1 (0.13%) iptables
Systems Management
1 78 (10.14%) SCCM
2 43 (5.59%) SCOM
3 27 (3.51%) NetBackup
3 27 (3.51%) Backup Exec
4 26 (3.38%) FortiGate
5 14 (1.82%) WSUS
6 13 (1.69%) EMC NetWorker
7 11 (1.43%) Veritas Storage Foundation
8 10 (1.30%) Systems Management Server (SMS)
9 9 (1.17%) Symantec Enterprise Vault
10 7 (0.91%) Netcool
10 7 (0.91%) OpenView Configuration Management
10 7 (0.91%) Unicenter
10 7 (0.91%) Norton AntiVirus
11 6 (0.78%) SCVMM
12 5 (0.65%) ARCserve
12 5 (0.65%) Opscode Chef
12 5 (0.65%) EdgeSight
13 4 (0.52%) ZENworks
13 4 (0.52%) Nagios
Vendors
1 520 (67.62%) VMware
2 375 (48.76%) Microsoft
3 252 (32.77%) Cisco
4 244 (31.73%) Citrix
5 112 (14.56%) HP
6 71 (9.23%) Juniper
7 50 (6.50%) Symantec
8 49 (6.37%) EMC
9 48 (6.24%) Apple
10 45 (5.85%) NetApp
11 44 (5.72%) Oracle
12 41 (5.33%) Dell
13 30 (3.90%) CheckPoint
14 29 (3.77%) IBM
15 26 (3.38%) Bloomberg
16 25 (3.25%) Mitel
17 23 (2.99%) Veeam
18 21 (2.73%) SolarWinds
18 21 (2.73%) 3PAR
19 20 (2.60%) Red Hat
Broxbourne, Hertfordshire
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Salary: £29000 - £35000 per annum
Posted: 15 hours ago
Frome
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Salary: £24000 - £32000 per annum
Posted: 16 hours ago
City, London
IT Lab
Salary: From £18,000 to £40,000 per annum
Posted: 3 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 3 days ago
Gloucestershire
set2recruit
Salary: From £30,000 to £45,000 per annum + bonus + benefits
Posted: 3 days ago
Berkshire
Jonothan Bosworth
Salary: From £45,000 to £50,000 per annum
Posted: 4 days ago
Dorset
TELSTRA Associates
Salary: Excellent salary
Posted: 4 days ago
Bracknell
Austin Fraser Limited
Salary: £30000.00 - £35000.00 per annum + Excellent Benefits
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Cambridgeshire
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Salary: £40000 - £50000 per annum + benefits
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Guildford, Surrey
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Salary: From £25,000 to £35,000 per annum + bonus + benefits
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Solihull, West Midlands (County)
Senitor Associates
Salary: £25000 - £35000 per annum + Great Benefits
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Croydon, Surrey
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Salary: £35000 - £40000 per annum
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High Wycombe, Buckinghamshire
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Salary: Up to £35,000 per annum
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London
Ampersand Consulting
Salary: £25000 - £35000 per annum + Benefits
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Gloucester, Gloucestershire
Lorien Resourcing
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UK
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Gloucestershire
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Abingdon
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Gloucestershire
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