The table below looks at the statistics for the 3rd Line Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 582 611 613
Rank change year-on-year
+29 +2
Permanent jobs requiring a 3rd Line Support Engineer 339 263 318
As % of all permanent IT jobs located in the UK 0.30% 0.25% 0.27%
As % of the Job Titles category 0.31% 0.26% 0.28%
Number of salaries quoted 264 209 292
Average salary £35,000 £32,500 £35,000
Average salary % change year-on-year
+7.69% -7.14%
90% offered a salary of more than £27,500 £28,000 £28,500
10% offered a salary of more than £45,000 £41,500 £47,500
UK excluding London average salary £34,000 £32,500 £34,250
% change year-on-year
+4.61% -5.10%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107824 100361 112041
As % of all permanent IT jobs located in the UK 94.41% 94.27% 95.15%
Number of salaries quoted 87233 83342 95584
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Salary Trend in the UK

3rd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer over the 3 months to 15 September 2014 within the UK.

3rd Line Support Engineer Salary Histogram in the UK

3rd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 326 £35,000 +7.69% 43
South East -8 104 £34,000 - 14
London +16 99 £39,000 +4.00% 11
Berkshire -1 40 £30,000 -20.00% 6
East of England -22 35 £36,500 +21.66% 4
Hampshire +8 25 £33,500 -16.25% 2
South West -4 23 £28,750 -5.73% 7
North West -11 21 £34,000 -2.85% 4
Yorkshire -14 21 £26,000 -16.12% 1
Surrey +3 19 £33,000 -1.49% 2
Manchester 0 17 £34,000 +14.28% 1
West Midlands -14 16 £33,500 +6.34%
West Yorkshire -14 15 £29,000 -6.45% 1
Hertfordshire -24 15 £30,750 +2.50% 2
Bracknell -13 14 £10,000 -68.75%
Cambridgeshire +7 13 £38,000 +16.92% 1
City of London +7 13 £40,000 -5.88% 4
Cambridge +7 12 £38,000 +43.39%
Reading -2 12 £35,000 - 3
Basingstoke - 12 £33,500 - 1
Birmingham -5 10 £40,000 +53.84%
Bromley - 10 £37,500 -
Watford - 10 £40,000 -
West Sussex -4 8 - -
Crawley - 8 - -
Gatwick - 8 - -
Bristol -6 7 £27,500 -31.25% 2
Leeds -31 7 £29,000 -6.45% 1
Docklands, London - 7 - -
Wales +8 6 £35,000 +12.90%

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 15 September 2014, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 493 (79.26%) Windows
2 378 (60.77%) VMware
3 340 (54.66%) Active Directory
4 308 (49.52%) Microsoft
5 287 (46.14%) MS Exchange
6 267 (42.93%) Windows Server 2008
7 238 (38.26%) Firewall
8 237 (38.10%) VMware Infrastructure
9 229 (36.82%) Citrix
10 205 (32.96%) Cisco
11 196 (31.51%) Windows Server 2003
12 172 (27.65%) Windows Server 2012
13 160 (25.72%) SAN
14 156 (25.08%) SQL
15 154 (24.76%) Microsoft Certification
16 152 (24.44%) Hyper-V
17 149 (23.95%) Exchange Server 2010
18 148 (23.79%) MS Excel
19 144 (23.15%) DNS
20 135 (21.70%) ITIL
21 108 (17.36%) TCP/IP
22 103 (16.56%) Cisco Certification
22 103 (16.56%) SQL Server
23 98 (15.76%) Exchange Server 2013
24 97 (15.59%) Exchange Server 2007
25 96 (15.43%) MCSE
25 96 (15.43%) Linux
26 92 (14.79%) DHCP
27 91 (14.63%) VPN
28 86 (13.83%) LAN

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 15 September 2014, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 287 (46.14%) MS Exchange
2 149 (23.95%) Exchange Server 2010
3 98 (15.76%) Exchange Server 2013
4 97 (15.59%) Exchange Server 2007
5 79 (12.70%) Exchange Server 2003
6 69 (11.09%) SharePoint
7 52 (8.36%) Lync
8 46 (7.40%) IIS
9 28 (4.50%) Apache
10 23 (3.70%) SharePoint 2010
11 19 (3.05%) Blackberry Enterprise Server
12 11 (1.77%) SharePoint Server
13 7 (1.13%) Documentum
14 6 (0.96%) Live Communications Server
15 5 (0.80%) Exchange Server 2000
15 5 (0.80%) Office Communications Server
16 4 (0.64%) WebSphere
17 3 (0.48%) IBM Notes
17 3 (0.48%) Lotus Domino
18 2 (0.32%) BizTalk Server
Applications
1 148 (23.79%) MS Excel
2 65 (10.45%) MS Office
3 2 (0.32%) PowerPivot
4 1 (0.16%) MS Visio
4 1 (0.16%) MS PowerPoint
Business Applications
1 5 (0.80%) Temenos T24
2 3 (0.48%) Oracle EBS
2 3 (0.48%) Summit
3 2 (0.32%) Remedy ITSM
4 1 (0.16%) RMDS
4 1 (0.16%) SAP Oil and Gas
4 1 (0.16%) Dynamics CRM
Cloud Services
1 29 (4.66%) Office 365
2 8 (1.29%) PaaS
3 7 (1.13%) Microsoft Azure
4 5 (0.80%) SaaS
4 5 (0.80%) Cloud Computing
5 4 (0.64%) Google Apps
6 1 (0.16%) IaaS
Communications & Networking
1 238 (38.26%) Firewall
2 160 (25.72%) SAN
3 144 (23.15%) DNS
4 108 (17.36%) TCP/IP
5 92 (14.79%) DHCP
6 91 (14.63%) VPN
7 86 (13.83%) LAN
8 83 (13.34%) WAN
9 50 (8.04%) NAS
10 42 (6.75%) Cisco ASA
11 40 (6.43%) VLAN
12 39 (6.27%) VoIP
13 34 (5.47%) iSCSI
14 29 (4.66%) Internet
15 25 (4.02%) SSL
16 22 (3.54%) BGP
17 21 (3.38%) Wireless
18 16 (2.57%) IPsec
19 15 (2.41%) MPLS
20 14 (2.25%) Cisco IOS
Database & Business Intelligence
1 103 (16.56%) SQL Server
2 23 (3.70%) SQL Server 2008
3 20 (3.22%) EDRMS
4 15 (2.41%) IDOL
4 15 (2.41%) SQL Server 2005
5 14 (2.25%) MySQL
6 7 (1.13%) RDBMS
6 7 (1.13%) Relational Database
7 6 (0.96%) SQL Server 2012
7 6 (0.96%) MS Access
8 5 (0.80%) SQL Server 2000
9 3 (0.48%) Oracle Reports
10 2 (0.32%) Crystal Reports
10 2 (0.32%) FileMaker
11 1 (0.16%) Oracle Database
11 1 (0.16%) OLAP
Development Applications
1 5 (0.80%) MSI
2 2 (0.32%) Subversion
3 1 (0.16%) Team Foundation Server
General
1 55 (8.84%) Finance
2 33 (5.31%) Telecoms
3 24 (3.86%) Retail
4 9 (1.45%) Banking
5 8 (1.29%) Manufacturing
6 5 (0.80%) Legal
7 4 (0.64%) Multimedia
8 3 (0.48%) Marketing
8 3 (0.48%) Advertising
9 2 (0.32%) Online Betting
9 2 (0.32%) Billing
10 1 (0.16%) Investment Banking
10 1 (0.16%) Back Office
10 1 (0.16%) Electronics
Libraries, Frameworks & Software Standards
1 7 (1.13%) COM
2 5 (0.80%) XML
3 4 (0.64%) CSS
3 4 (0.64%) Web Services
4 3 (0.48%) ASP.NET
4 3 (0.48%) .NET
4 3 (0.48%) FIX Protocol
5 2 (0.32%) WebSphere Message Broker
5 2 (0.32%) Apache Camel
5 2 (0.32%) DHTML
5 2 (0.32%) HTML
5 2 (0.32%) SOAP
5 2 (0.32%) DOM
5 2 (0.32%) XHTML
5 2 (0.32%) XML Schema
5 2 (0.32%) LAMP
5 2 (0.32%) ActiveMQ
5 2 (0.32%) Ajax
5 2 (0.32%) JSON
6 1 (0.16%) SAML
Miscellaneous
1 33 (5.31%) Blackberry
2 29 (4.66%) Clustering
3 26 (4.18%) Analytical Skills
4 21 (3.38%) Statistics
5 13 (2.09%) Thin Client
5 13 (2.09%) Fat Client
6 10 (1.61%) Computer Science
6 10 (1.61%) Replication
7 7 (1.13%) Client/Server
8 6 (0.96%) Mathematics
9 5 (0.80%) Management Information System
9 5 (0.80%) Open Source
9 5 (0.80%) EqualLogic
10 4 (0.64%) iSeries
10 4 (0.64%) Enterprise Software
10 4 (0.64%) EPoS
11 3 (0.48%) PKI
11 3 (0.48%) iPhone
12 2 (0.32%) User Experience
12 2 (0.32%) Visualisation
Operating Systems
1 493 (79.26%) Windows
2 267 (42.93%) Windows Server 2008
3 196 (31.51%) Windows Server 2003
4 172 (27.65%) Windows Server 2012
5 96 (15.43%) Linux
6 70 (11.25%) Windows 7
7 50 (8.04%) Windows XP
8 49 (7.88%) Windows 8
9 41 (6.59%) Red Hat Enterprise Linux
10 32 (5.14%) UNIX
11 18 (2.89%) CentOS
12 17 (2.73%) Mac OS X
13 14 (2.25%) Mac OS
14 13 (2.09%) Solaris
15 11 (1.77%) Ubuntu
16 10 (1.61%) Windows Vista
17 8 (1.29%) Windows 2000 Server
18 6 (0.96%) Android
18 6 (0.96%) Debian
18 6 (0.96%) Windows 2000
Processes & Methodologies
1 135 (21.70%) ITIL
2 54 (8.68%) Migration
3 45 (7.23%) Incident Management
4 34 (5.47%) Disaster Recovery
5 31 (4.98%) Mentoring
6 26 (4.18%) Problem Management
7 25 (4.02%) Time Management
7 25 (4.02%) Project Management
8 22 (3.54%) Change Management
8 22 (3.54%) Coaching
9 16 (2.57%) Capacity Planning
10 15 (2.41%) Load Balancing
11 14 (2.25%) Service Delivery
12 13 (2.09%) Service Management
12 13 (2.09%) E-Commerce
13 12 (1.93%) Network Design
13 12 (1.93%) Software Testing
14 11 (1.77%) Network Management
15 10 (1.61%) Change Control
15 10 (1.61%) Root Cause Analysis
Programming Languages
1 156 (25.08%) SQL
2 57 (9.16%) PowerShell
3 15 (2.41%) C
4 11 (1.77%) VBScript
4 11 (1.77%) PHP
4 11 (1.77%) Shell Script
5 10 (1.61%) Java
6 8 (1.29%) VB
7 3 (0.48%) Python
8 2 (0.32%) PHP5
8 2 (0.32%) PHP4
8 2 (0.32%) JavaScript
8 2 (0.32%) Perl
8 2 (0.32%) C#
8 2 (0.32%) Google Apps Script
9 1 (0.16%) C++
9 1 (0.16%) VBA
9 1 (0.16%) Bash Shell
9 1 (0.16%) MATLAB
Qualifications
1 154 (24.76%) Microsoft Certification
2 103 (16.56%) Cisco Certification
3 96 (15.43%) MCSE
4 68 (10.93%) CCNA
5 62 (9.97%) VMware Certified Professional (VCP)
6 60 (9.65%) MCITP
7 55 (8.84%) Security Cleared
8 51 (8.20%) MCP
9 49 (7.88%) Citrix Certification
10 48 (7.72%) CCNP
11 47 (7.56%) SC Cleared
12 45 (7.23%) CCA
13 41 (6.59%) MCTS
14 40 (6.43%) DV Cleared
15 39 (6.27%) MCSA
16 26 (4.18%) Degree
17 11 (1.77%) ITIL Certification
18 10 (1.61%) CCSE
19 6 (0.96%) JNCIS
19 6 (0.96%) CCIE
Quality Assurance & Compliance
1 44 (7.07%) SLA
2 4 (0.64%) ISO/IEC 27001
3 1 (0.16%) QA
3 1 (0.16%) Solvency II
System Software
1 340 (54.66%) Active Directory
2 237 (38.10%) VMware Infrastructure
3 152 (24.44%) Hyper-V
4 83 (13.34%) XenApp
5 79 (12.70%) vSphere
6 61 (9.81%) XenDesktop
7 44 (7.07%) XenServer
8 34 (5.47%) VMware ESX
9 27 (4.34%) ISA Server
10 23 (3.70%) Terminal Services
11 20 (3.22%) VMware ESXi
12 17 (2.73%) vCloud
13 14 (2.25%) UAG
14 13 (2.09%) Microsoft App-V
15 11 (1.77%) VMware Server
15 11 (1.77%) Forefront TMG
16 5 (0.80%) IAG
16 5 (0.80%) VMware Workstation
17 4 (0.64%) Citrix Presentation Server
18 3 (0.48%) MetaFrame
Systems Management
1 77 (12.38%) SCCM
2 38 (6.11%) Backup Exec
3 37 (5.95%) SCOM
3 37 (5.95%) NetBackup
4 30 (4.82%) WSUS
5 22 (3.54%) Norton AntiVirus
6 14 (2.25%) Systems Management Server (SMS)
7 9 (1.45%) FortiGate
8 7 (1.13%) EMC NetWorker
9 6 (0.96%) Netcool
9 6 (0.96%) OpenView Configuration Management
9 6 (0.96%) Unicenter
9 6 (0.96%) Veritas Storage Foundation
10 5 (0.80%) Symantec Enterprise Vault
10 5 (0.80%) Cacti
11 4 (0.64%) SolarWinds Orion
11 4 (0.64%) Forefront Identity Manager
11 4 (0.64%) SCVMM
11 4 (0.64%) Nagios
12 3 (0.48%) Foglight
Vendors
1 378 (60.77%) VMware
2 308 (49.52%) Microsoft
3 229 (36.82%) Citrix
4 205 (32.96%) Cisco
5 81 (13.02%) HP
6 51 (8.20%) Symantec
7 47 (7.56%) Juniper
8 46 (7.40%) EMC
9 43 (6.91%) NetApp
10 42 (6.75%) Apple
10 42 (6.75%) CheckPoint
11 33 (5.31%) McAfee
12 32 (5.14%) Red Hat
12 32 (5.14%) Veritas
12 32 (5.14%) Dell
13 31 (4.98%) Veeam
14 30 (4.82%) SolarWinds
14 30 (4.82%) Oracle
15 29 (4.66%) WatchGuard
16 23 (3.70%) Meridio
North West London
Focus IT Recruitment
Salary: From £30,000 to £40,000 per annum
Posted: 11 hours ago
Staines, Middlesex
Zorba Consulting Limited
Salary: From £38,000 to £45,000 per annum + bonus + benefits
Posted: Yesterday
Central London / West End
Edison Hill Ltd
Salary: From £28,000 to £30,000 per annum plus benefits.
Posted: 3 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 3 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £23,000 to £30,000 per annum + Benefits
Posted: 3 days ago
Surrey
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum + Bens
Posted: 3 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £28000.00 - £30000.00 per annum
Posted: 3 days ago
Nottingham, Nottinghamshire
Search Consultancy
Salary: Benefits
Posted: 3 days ago
Reading, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 4 days ago
Nottingham, Nottinghamshire
Search Consultancy
Salary: £25000 - £30000 per annum + Benefits
Posted: 4 days ago
Swindon, Wiltshire
Computer People
Salary: £35000 - £40000 per annum + great benefits
Posted: 4 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £40000 - £41000 per annum + £1,200 DV allowance
Posted: 4 days ago
Berkshire
Ashdown IT
Salary: £40000 per annum
Posted: 4 days ago
St. Albans, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 4 days ago
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 4 days ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £35000 - £45000 per annum + bens
Posted: 4 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £31000 - £36000 per annum + benefits
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + excellent benefits
Posted: 5 days ago
Slough, Berkshire
FT Select
Salary: From £35,000 to £45,000 per annum plus on-call, overtime and benefits
Posted: 6 days ago