The table below looks at the statistics for the 3rd Line Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 527 612 650
Rank change year-on-year
+85 +38
Permanent jobs requiring a 3rd Line Support Engineer 423 285 257
As % of all permanent IT jobs located in the UK 0.37% 0.26% 0.22%
As % of the Job Titles category 0.39% 0.27% 0.23%
Number of salaries quoted 352 229 240
Average salary £35,000 £36,000 £34,000
Average salary % change year-on-year
-2.77% +5.88%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £45,000 £45,000 £43,000
UK excluding London average salary £34,000 £34,000 £32,500
% change year-on-year
- +4.61%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107647 103692 109532
As % of all permanent IT jobs located in the UK 94.63% 94.73% 95.35%
Number of salaries quoted 89339 85136 94063
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,400 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Salary Trend in the UK

3rd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer over the 3 months to 27 November 2014 within the UK.

3rd Line Support Engineer Salary Histogram in the UK

3rd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +60 403 £35,000 -2.09% 47
London +41 142 £37,500 - 13
South East +21 119 £35,000 -6.66% 14
Berkshire +22 54 £35,000 - 5
North West -10 30 £31,375 -3.83% 5
Yorkshire -17 30 £29,000 +5.45% 3
West Midlands +6 28 £37,500 +19.04% 4
Surrey +3 24 £35,000 -9.67%
East of England -10 23 £37,000 +20.32% 1
Reading +8 20 £34,000 -2.85% 4
Birmingham -1 20 £42,500 +6.25% 1
Manchester -5 19 £30,750 +2.50% 4
Bracknell -21 19 £35,000 +9.37%
South West -10 17 £34,500 +13.11% 5
Hampshire -10 16 £33,500 -25.55% 2
East Midlands +20 15 £27,500 +3.77% 2
North Yorkshire +9 15 £25,000 - 1
City of London +13 13 £42,500 +6.25% 2
Wimbledon - 12 £37,500 -
West Yorkshire -15 10 £29,000 +3.57%
Staines - 9 £41,500 -
Basingstoke +16 8 £33,500 -33.00%
Bromley +5 8 £37,500 -
West Sussex +3 8 £33,750 -11.18% 2
Buckinghamshire -5 8 £27,500 -15.38% 3
Docklands, London - 8 - -
Skipton - 8 £25,000 -
Nottinghamshire +11 7 £32,500 +7.88% 1
Nottingham +10 7 £32,500 +7.88% 1
Hertfordshire -26 7 £40,000 +31.14%

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 27 November 2014, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 582 (79.51%) Windows
2 486 (66.39%) VMware
3 430 (58.74%) Active Directory
4 368 (50.27%) Microsoft
5 326 (44.54%) MS Exchange
6 311 (42.49%) VMware Infrastructure
7 299 (40.85%) Windows Server 2008
8 278 (37.98%) Firewall
9 277 (37.84%) Cisco
10 253 (34.56%) Citrix
11 229 (31.28%) Windows Server 2003
12 215 (29.37%) SAN
13 205 (28.01%) Windows Server 2012
14 172 (23.50%) MS Excel
15 169 (23.09%) Microsoft Certification
16 162 (22.13%) DNS
17 159 (21.72%) SQL
18 156 (21.31%) ITIL
19 150 (20.49%) Hyper-V
20 149 (20.36%) SQL Server
21 147 (20.08%) Exchange Server 2010
22 135 (18.44%) TCP/IP
23 134 (18.31%) WAN
24 132 (18.03%) LAN
25 128 (17.49%) MCSE
26 126 (17.21%) Cisco Certification
27 108 (14.75%) vSphere
28 107 (14.62%) DHCP
29 106 (14.48%) VPN
30 103 (14.07%) Exchange Server 2003

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 27 November 2014, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 326 (44.54%) MS Exchange
2 147 (20.08%) Exchange Server 2010
3 103 (14.07%) Exchange Server 2003
4 99 (13.52%) Exchange Server 2013
5 94 (12.84%) Exchange Server 2007
6 82 (11.20%) SharePoint
7 68 (9.29%) Lync
8 52 (7.10%) IIS
9 31 (4.23%) Apache
10 19 (2.60%) SharePoint 2010
11 15 (2.05%) Blackberry Enterprise Server
12 9 (1.23%) SharePoint Server
12 9 (1.23%) Documentum
13 8 (1.09%) Live Communications Server
14 3 (0.41%) Exchange Server 2000
15 2 (0.27%) WorkSite
15 2 (0.27%) Exchange Server 5.5
15 2 (0.27%) Office Communications Server
15 2 (0.27%) Moodle
15 2 (0.27%) SharePoint 2013
Applications
1 172 (23.50%) MS Excel
2 88 (12.02%) MS Office
3 3 (0.41%) Spreadsheet
4 2 (0.27%) MS Visio
5 1 (0.14%) MS PowerPoint
Business Applications
1 3 (0.41%) Summit
2 2 (0.27%) SAP Oil and Gas
2 2 (0.27%) Dynamics CRM
3 1 (0.14%) Dynamics AX
3 1 (0.14%) Remedy ITSM
3 1 (0.14%) Dynamics NAV
Cloud Services
1 43 (5.87%) Office 365
2 8 (1.09%) Microsoft Azure
3 7 (0.96%) PaaS
4 5 (0.68%) SaaS
5 3 (0.41%) Google Apps
6 2 (0.27%) Cloud Computing
7 1 (0.14%) IaaS
Communications & Networking
1 278 (37.98%) Firewall
2 215 (29.37%) SAN
3 162 (22.13%) DNS
4 135 (18.44%) TCP/IP
5 134 (18.31%) WAN
6 132 (18.03%) LAN
7 107 (14.62%) DHCP
8 106 (14.48%) VPN
9 64 (8.74%) Cisco ASA
10 53 (7.24%) iSCSI
11 52 (7.10%) VoIP
12 49 (6.69%) NAS
13 39 (5.33%) VLAN
14 36 (4.92%) Internet
15 35 (4.78%) Wireless
16 27 (3.69%) BGP
17 26 (3.55%) Fibre Channel
18 24 (3.28%) SSL
18 24 (3.28%) MPLS
19 22 (3.01%) Cisco IOS
Database & Business Intelligence
1 149 (20.36%) SQL Server
2 31 (4.23%) SQL Server 2008
3 26 (3.55%) SQL Server 2005
4 18 (2.46%) EDRMS
5 17 (2.32%) SQL Server 2000
6 14 (1.91%) IDOL
7 13 (1.78%) MySQL
8 8 (1.09%) MS Access
8 8 (1.09%) SQL Server 2012
9 3 (0.41%) FileMaker
10 2 (0.27%) Oracle Database
11 1 (0.14%) Relational Database
11 1 (0.14%) RDBMS
11 1 (0.14%) OLAP
11 1 (0.14%) Crystal Reports
Development Applications
1 5 (0.68%) MSI
2 3 (0.41%) VSS/SourceSafe
3 2 (0.27%) Subversion
4 1 (0.14%) Team Foundation Server
4 1 (0.14%) Visual Studio
4 1 (0.14%) Eclipse
4 1 (0.14%) NetBeans
General
1 64 (8.74%) Finance
2 37 (5.05%) Telecoms
3 27 (3.69%) Retail
4 10 (1.37%) Legal
5 9 (1.23%) Manufacturing
6 8 (1.09%) Banking
7 6 (0.82%) Back Office
8 4 (0.55%) Multimedia
9 3 (0.41%) Advertising
10 2 (0.27%) Electronics
10 2 (0.27%) Law
10 2 (0.27%) Marketing
10 2 (0.27%) Online Betting
11 1 (0.14%) Investment Banking
Libraries, Frameworks & Software Standards
1 7 (0.96%) Web Services
2 5 (0.68%) CSS
3 3 (0.41%) HTML
4 2 (0.27%) XML
4 2 (0.27%) LAMP
5 1 (0.14%) ActiveMQ
5 1 (0.14%) Ajax
5 1 (0.14%) JSON
5 1 (0.14%) Application Packaging
5 1 (0.14%) LINQ
5 1 (0.14%) Apache Camel
5 1 (0.14%) SOAP
5 1 (0.14%) DHTML
5 1 (0.14%) DOM
5 1 (0.14%) XHTML
5 1 (0.14%) XML Schema
5 1 (0.14%) SAML
5 1 (0.14%) .NET
5 1 (0.14%) ASP.NET
5 1 (0.14%) COM
Miscellaneous
1 54 (7.38%) Analytical Skills
2 40 (5.46%) Blackberry
3 29 (3.96%) Clustering
4 21 (2.87%) Statistics
5 19 (2.60%) Replication
6 17 (2.32%) Thin Client
6 17 (2.32%) Fat Client
7 11 (1.50%) Computer Science
8 7 (0.96%) Management Information System
9 6 (0.82%) Mathematics
10 5 (0.68%) Client/Server
11 4 (0.55%) Enterprise Storage
12 3 (0.41%) iPhone
12 3 (0.41%) EqualLogic
12 3 (0.41%) iPad
12 3 (0.41%) EPoS
12 3 (0.41%) PKI
13 2 (0.27%) DTV
13 2 (0.27%) VLE
13 2 (0.27%) Visualisation
Operating Systems
1 582 (79.51%) Windows
2 299 (40.85%) Windows Server 2008
3 229 (31.28%) Windows Server 2003
4 205 (28.01%) Windows Server 2012
5 94 (12.84%) Linux
6 81 (11.07%) Windows 7
7 68 (9.29%) Windows XP
8 63 (8.61%) Windows 8
9 34 (4.64%) UNIX
10 33 (4.51%) Red Hat Enterprise Linux
11 26 (3.55%) Mac OS X
12 16 (2.19%) CentOS
13 11 (1.50%) Mac OS
14 10 (1.37%) Windows 2000
14 10 (1.37%) Solaris
15 8 (1.09%) Ubuntu
16 7 (0.96%) Windows Vista
16 7 (0.96%) Mac OS X Server
17 5 (0.68%) Android
18 4 (0.55%) Windows 2000 Server
Processes & Methodologies
1 156 (21.31%) ITIL
2 46 (6.28%) Migration
3 44 (6.01%) Incident Management
4 35 (4.78%) Mentoring
5 32 (4.37%) Disaster Recovery
6 25 (3.42%) Service Delivery
7 22 (3.01%) Change Management
7 22 (3.01%) Coaching
7 22 (3.01%) Time Management
8 21 (2.87%) Capacity Planning
9 20 (2.73%) Load Balancing
10 18 (2.46%) BCP
11 17 (2.32%) Configuration Management
11 17 (2.32%) Problem Management
12 16 (2.19%) Network Design
13 14 (1.91%) Project Management
14 13 (1.78%) Network Management
15 12 (1.64%) Root Cause Analysis
15 12 (1.64%) Capacity Management
15 12 (1.64%) Supplier Management
Programming Languages
1 159 (21.72%) SQL
2 54 (7.38%) PowerShell
3 23 (3.14%) C
4 12 (1.64%) VBScript
5 10 (1.37%) VB
6 9 (1.23%) PHP
7 7 (0.96%) Shell Script
8 6 (0.82%) Java
9 2 (0.27%) C#
9 2 (0.27%) Korn
9 2 (0.27%) Bash Shell
10 1 (0.14%) PHP5
10 1 (0.14%) PHP4
10 1 (0.14%) C++
10 1 (0.14%) JavaScript
10 1 (0.14%) Python
10 1 (0.14%) T-SQL
Qualifications
1 169 (23.09%) Microsoft Certification
2 128 (17.49%) MCSE
3 126 (17.21%) Cisco Certification
4 93 (12.70%) CCNA
5 76 (10.38%) VMware Certified Professional (VCP)
6 69 (9.43%) Security Cleared
6 69 (9.43%) MCP
7 67 (9.15%) MCITP
8 58 (7.92%) CCNP
9 57 (7.79%) SC Cleared
10 49 (6.69%) MCSA
11 45 (6.15%) Citrix Certification
12 40 (5.46%) DV Cleared
13 39 (5.33%) CCA
14 34 (4.64%) MCTS
15 29 (3.96%) Degree
16 14 (1.91%) VCP5
17 13 (1.78%) ITIL Certification
18 12 (1.64%) CCIE
19 7 (0.96%) CCSE
Quality Assurance & Compliance
1 42 (5.74%) SLA
2 4 (0.55%) ISO/IEC 27001
3 1 (0.14%) QA
System Software
1 430 (58.74%) Active Directory
2 311 (42.49%) VMware Infrastructure
3 150 (20.49%) Hyper-V
4 108 (14.75%) vSphere
5 77 (10.52%) XenApp
6 50 (6.83%) VMware ESX
7 41 (5.60%) XenDesktop
8 34 (4.64%) XenServer
9 29 (3.96%) Terminal Services
10 28 (3.83%) VMware ESXi
11 24 (3.28%) vCloud
11 24 (3.28%) ISA Server
12 12 (1.64%) VMware Server
13 8 (1.09%) Microsoft App-V
14 5 (0.68%) VMware Workstation
14 5 (0.68%) UAG
15 4 (0.55%) Forefront TMG
15 4 (0.55%) Xen
16 3 (0.41%) Citrix Presentation Server
17 2 (0.27%) Firmware
Systems Management
1 71 (9.70%) SCCM
2 46 (6.28%) SCOM
3 41 (5.60%) NetBackup
4 35 (4.78%) Backup Exec
5 24 (3.28%) Norton AntiVirus
6 23 (3.14%) WSUS
7 21 (2.87%) FortiGate
8 17 (2.32%) Systems Management Server (SMS)
9 10 (1.37%) SCVMM
10 8 (1.09%) Netcool
10 8 (1.09%) OpenView Configuration Management
10 8 (1.09%) Unicenter
10 8 (1.09%) Veritas Storage Foundation
11 5 (0.68%) Symantec Enterprise Vault
12 4 (0.55%) EMC NetWorker
12 4 (0.55%) Nagios
13 3 (0.41%) SolarWinds Orion
13 3 (0.41%) SCOrch
14 2 (0.27%) Forefront Identity Manager
14 2 (0.27%) EdgeSight
Vendors
1 486 (66.39%) VMware
2 368 (50.27%) Microsoft
3 277 (37.84%) Cisco
4 253 (34.56%) Citrix
5 86 (11.75%) Juniper
5 86 (11.75%) HP
6 65 (8.88%) Symantec
7 55 (7.51%) CheckPoint
7 55 (7.51%) Apple
8 46 (6.28%) EMC
9 38 (5.19%) NetApp
10 37 (5.05%) SolarWinds
11 32 (4.37%) McAfee
11 32 (4.37%) Dell
12 31 (4.23%) WatchGuard
13 29 (3.96%) Veritas
14 28 (3.83%) Fortinet
15 27 (3.69%) Veeam
16 24 (3.28%) Meridio
16 24 (3.28%) F5
Sittingbourne
Hays IT - Uk Posting account
Salary: £35000.00 - £40000.00 per annum + Negotiable
Posted: 5 hours ago
UK
Airbus
Posted: 7 hours ago
Reading, Berkshire
Timothy James Consulting Ltd
Salary: £45000 - £55000 per annum
Posted: 11 hours ago
Milton Keynes, Buckinghamshire
Directions On-line Ltd
Salary: From £40,000 to £42,000 per annum Bonus Pension healthcare and trainin
Posted: Yesterday
South East London
Redblade Ltd
Salary: From £40,000 to £45,000 per annum
Posted: Yesterday
High Wycombe, Buckinghamshire
Davanti Solutions
Salary: Up to £35,000 per annum
Posted: Yesterday
Sheffield, Yorkshire
Capita
Posted: Yesterday
Rochdale, Lancashire
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: Yesterday
Bristol, Avon
ComputerWorld Personnel Ltd
Salary: £40000 per annum + car allowance, benefits
Posted: 2 days ago
Catterick Garrison, North Yorkshire
Focus IT Recruitment
Salary: From £25,000 to £40,000 per annum
Posted: 3 days ago
London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum + Benefits
Posted: 3 days ago
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £23000.00 - £29000.00 per annum
Posted: 3 days ago
Buckinghamshire
Hudson - London
Salary: £36000 - £40000 per annum + Package
Posted: 3 days ago
London
Venturi
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 3 days ago
Greater Manchester
Harvey Nash plc
Salary: £26000 - £36000 per annum + Excellent Benefits
Posted: 3 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £30000 - £34000 per annum + Bonus + Bens
Posted: 6 days ago
Manchester, Lancashire
Global Technology Solutions Ltd
Salary: £28000 - £33500 per annum
Posted: 6 days ago
Motherwell
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Car Allowance + Microsoft Certs
Posted: 6 days ago
Sheffield
Capita - ITIN
Salary: £32000.00 - £35500.00 per annum
Posted: 6 days ago
East London
Connect Support Services Ltd
Posted: 6 days ago