The first table below looks at the demand for the 3rd Line Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 658 616 689
Rank change year-on-year
-42 +73
Permanent jobs requiring a 3rd Line Support Engineer 274 272 236
As % of all permanent IT jobs located in the UK 0.23% 0.24% 0.19%
As % of the Job Titles category 0.24% 0.26% 0.20%
Number of salaries quoted 238 233 224
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £45,000 £50,000 £45,000
UK excluding London average salary £34,000 £34,000 £35,000
% change year-on-year
- -2.85%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
114665 105124 119149
As % of all permanent IT jobs located in the UK 94.51% 94.68% 94.80%
Number of salaries quoted 92969 87480 102132
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Salary Trend in the UK

3rd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer over the 3 months to 18 April 2014 within the UK.

3rd Line Support Engineer Salary Histogram in the UK

3rd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -48 264 £35,000 +2.94% 26
South East -19 96 £36,250 +3.57% 15
London -68 64 £37,500 +14.50% 4
East of England +4 41 £37,500 +19.04% 3
Surrey +10 30 £37,500 +15.38% 6
West Midlands +21 24 £30,000 -3.22% 2
Berkshire -31 21 £37,500 +10.29% 3
Hertfordshire +18 19 £38,500 +28.33% 2
North West +6 19 £35,000 +9.37%
Hampshire +10 16 £29,000 -17.14% 2
Manchester +15 15 £35,000 +16.66%
Bromley - 15 £37,500 -
City of London -18 13 £38,750 -8.82% 1
Kent - 13 £42,500 - 2
South West -8 10 £27,000 -8.47% 1
Hemel Hempstead +15 9 £41,000 +26.15%
Cambridgeshire +5 9 £35,000 - 1
East Midlands -15 9 £30,000 +18.81% 1
Bracknell +9 8 £40,000 +17.64%
Havant - 8 £27,500 -
Herefordshire - 8 £40,000 - 1
Birmingham +8 7 £32,500 -9.09%
Leominster - 7 £40,000 - 1
Essex -22 6 £45,000 +28.57%
Nottinghamshire - 6 £30,000 -
Coventry +15 5 £30,000 -20.00% 1
Cambridge +5 5 £35,000 - 1
Bristol +2 5 £30,000 -23.07%
Stevenage -5 5 £29,000 +14.85%
Buckinghamshire -17 5 £32,500 -18.75%

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 18 April 2014, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 404 (77.10%) Windows
2 280 (53.44%) Active Directory
3 276 (52.67%) VMware
4 267 (50.95%) MS Exchange
5 256 (48.85%) Microsoft
6 252 (48.09%) Windows Server 2008
7 196 (37.40%) Cisco
8 186 (35.50%) Windows Server 2003
9 185 (35.31%) Citrix
10 183 (34.92%) Firewall
11 170 (32.44%) VMware Infrastructure
12 149 (28.44%) Exchange Server 2010
13 138 (26.34%) ITIL
14 136 (25.95%) Microsoft Certification
15 126 (24.05%) MS Excel
16 120 (22.90%) SQL Server
17 119 (22.71%) Exchange Server 2007
18 113 (21.56%) SQL
18 113 (21.56%) SAN
19 112 (21.37%) DNS
20 108 (20.61%) Windows Server 2012
21 102 (19.47%) Hyper-V
22 97 (18.51%) VPN
23 92 (17.56%) Exchange Server 2003
24 89 (16.98%) Cisco Certification
25 83 (15.84%) TCP/IP
25 83 (15.84%) MCSE
26 81 (15.46%) Exchange Server 2013
27 80 (15.27%) XenApp
28 79 (15.08%) Windows 7

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 267 (50.95%) MS Exchange
2 149 (28.44%) Exchange Server 2010
3 119 (22.71%) Exchange Server 2007
4 92 (17.56%) Exchange Server 2003
5 81 (15.46%) Exchange Server 2013
6 63 (12.02%) SharePoint
7 46 (8.78%) IIS
8 34 (6.49%) Lync
9 22 (4.20%) SharePoint 2010
10 12 (2.29%) Blackberry Enterprise Server
11 8 (1.53%) Apache
12 5 (0.95%) Office Communications Server
12 5 (0.95%) SharePoint Server
13 4 (0.76%) JOnAS
14 3 (0.57%) Exchange Server 2000
15 2 (0.38%) SAS
15 2 (0.38%) SharePoint 2013
16 1 (0.19%) Live Communications Server
16 1 (0.19%) WebSphere
16 1 (0.19%) BizTalk Server
Applications
1 126 (24.05%) MS Excel
2 65 (12.40%) MS Office
3 2 (0.38%) MS Visio
3 2 (0.38%) PowerPivot
4 1 (0.19%) MS Project
Business Applications
1 5 (0.95%) Temenos T24
2 3 (0.57%) Oracle EBS
3 1 (0.19%) Line 500
3 1 (0.19%) SalesLogix
Cloud Services
1 8 (1.53%) Office 365
2 6 (1.15%) SaaS
3 3 (0.57%) Cloud Computing
4 2 (0.38%) Microsoft Azure
5 1 (0.19%) IaaS
Communications & Networking
1 183 (34.92%) Firewall
2 113 (21.56%) SAN
3 112 (21.37%) DNS
4 97 (18.51%) VPN
5 83 (15.84%) TCP/IP
6 70 (13.36%) DHCP
7 67 (12.79%) LAN
8 62 (11.83%) WAN
9 58 (11.07%) VLAN
10 46 (8.78%) iSCSI
11 44 (8.40%) Internet
12 41 (7.82%) Wireless
13 33 (6.30%) VoIP
14 24 (4.58%) Cisco Nexus
15 16 (3.05%) NAS
15 16 (3.05%) Wi-Fi
16 15 (2.86%) BGP
17 14 (2.67%) IPsec
18 13 (2.48%) Cisco ASA
19 10 (1.91%) SSL
Database & Business Intelligence
1 120 (22.90%) SQL Server
2 45 (8.59%) SQL Server 2008
3 15 (2.86%) SQL Server 2005
3 15 (2.86%) SQL Server 2012
4 11 (2.10%) MySQL
5 6 (1.15%) Relational Database
6 5 (0.95%) IDOL
6 5 (0.95%) RDBMS
7 4 (0.76%) EDRMS
7 4 (0.76%) SQL Server 2000
8 3 (0.57%) Oracle Reports
9 1 (0.19%) Oracle Database
9 1 (0.19%) SQL Server Integration Services
9 1 (0.19%) SQL Server Reporting Services
9 1 (0.19%) Crystal Reports
Development Applications
1 2 (0.38%) VSS/SourceSafe
1 2 (0.38%) Fiddler
General
1 41 (7.82%) Finance
2 36 (6.87%) Telecoms
3 11 (2.10%) Retail
4 10 (1.91%) Legal
5 6 (1.15%) Banking
6 5 (0.95%) Advertising
7 3 (0.57%) Law
8 2 (0.38%) Publishing
8 2 (0.38%) Back Office
8 2 (0.38%) Online Betting
9 1 (0.19%) Marketing
9 1 (0.19%) Pharmaceutical
9 1 (0.19%) Electronics
9 1 (0.19%) Manufacturing
9 1 (0.19%) Billing
Libraries, Frameworks & Software Standards
1 10 (1.91%) .NET
2 8 (1.53%) ASP.NET
3 6 (1.15%) COM
4 4 (0.76%) XML
5 2 (0.38%) CGI
5 2 (0.38%) ActiveMQ
5 2 (0.38%) Application Packaging
5 2 (0.38%) Apache Camel
6 1 (0.19%) WebSphere Message Broker
6 1 (0.19%) WebSphere MQ
6 1 (0.19%) MSMQ
6 1 (0.19%) Classic ASP
6 1 (0.19%) Web Services
6 1 (0.19%) J2EE
Miscellaneous
1 36 (6.87%) Blackberry
2 24 (4.58%) Replication
3 23 (4.39%) Clustering
4 8 (1.53%) Enterprise Software
5 5 (0.95%) Enterprise Storage
5 5 (0.95%) Statistics
6 4 (0.76%) EqualLogic
7 3 (0.57%) Computer Science
7 3 (0.57%) Fat Client
7 3 (0.57%) Management Information System
7 3 (0.57%) Handset
7 3 (0.57%) Thin Client
8 2 (0.38%) Client/Server
8 2 (0.38%) NHS
8 2 (0.38%) Smartphone
8 2 (0.38%) CMDB
8 2 (0.38%) iPhone
8 2 (0.38%) HP StorageWorks
9 1 (0.19%) Open Source
9 1 (0.19%) Hedge funds
Operating Systems
1 404 (77.10%) Windows
2 252 (48.09%) Windows Server 2008
3 186 (35.50%) Windows Server 2003
4 108 (20.61%) Windows Server 2012
5 79 (15.08%) Windows 7
6 69 (13.17%) Linux
7 54 (10.31%) Windows 8
8 53 (10.11%) Windows XP
9 40 (7.63%) UNIX
10 26 (4.96%) Mac OS
11 17 (3.24%) Windows Vista
12 14 (2.67%) Red Hat Enterprise Linux
13 12 (2.29%) Windows 2000 Server
14 10 (1.91%) Solaris
15 6 (1.15%) Windows 2000
16 4 (0.76%) Mac OS X
16 4 (0.76%) Debian
17 3 (0.57%) Ubuntu
18 1 (0.19%) Android
18 1 (0.19%) CentOS
Processes & Methodologies
1 138 (26.34%) ITIL
2 54 (10.31%) Migration
3 47 (8.97%) Disaster Recovery
4 44 (8.40%) Problem Management
5 43 (8.21%) Project Management
6 28 (5.34%) E-Commerce
7 27 (5.15%) Change Management
8 20 (3.82%) Service Management
9 16 (3.05%) Incident Management
10 13 (2.48%) PRINCE2
11 10 (1.91%) Capacity Planning
11 10 (1.91%) Project Planning
11 10 (1.91%) Root Cause Analysis
12 8 (1.53%) CRM
12 8 (1.53%) Network Monitoring
13 7 (1.34%) Change Control
13 7 (1.34%) Time Management
13 7 (1.34%) Service Delivery
14 6 (1.15%) High Availability
15 5 (0.95%) ITSM
Programming Languages
1 113 (21.56%) SQL
2 28 (5.34%) PowerShell
3 10 (1.91%) Java
4 9 (1.72%) Shell Script
5 5 (0.95%) C
6 4 (0.76%) Python
7 3 (0.57%) VBScript
8 2 (0.38%) Perl
8 2 (0.38%) T-SQL
8 2 (0.38%) C++
8 2 (0.38%) Lua
8 2 (0.38%) Bash Shell
9 1 (0.19%) MATLAB
9 1 (0.19%) Ruby
9 1 (0.19%) PHP
9 1 (0.19%) C#
9 1 (0.19%) VB
9 1 (0.19%) VB.NET
9 1 (0.19%) VBA
Qualifications
1 136 (25.95%) Microsoft Certification
2 89 (16.98%) Cisco Certification
3 83 (15.84%) MCSE
4 70 (13.36%) CCNA
5 50 (9.54%) VMware Certified Professional (VCP)
6 49 (9.35%) MCP
6 49 (9.35%) MCTS
7 44 (8.40%) MCITP
8 39 (7.44%) MCSA
9 36 (6.87%) Citrix Certification
10 29 (5.53%) CCNP
11 25 (4.77%) Security Cleared
12 22 (4.20%) CCA
13 21 (4.01%) SC Cleared
14 15 (2.86%) Degree
15 14 (2.67%) CCEE
15 14 (2.67%) CCAA
15 14 (2.67%) CCIA
16 12 (2.29%) ITIL Certification
17 8 (1.53%) CCDP
Quality Assurance & Compliance
1 27 (5.15%) SLA
2 4 (0.76%) ISO/IEC 27001
3 1 (0.19%) Solvency II
System Software
1 280 (53.44%) Active Directory
2 170 (32.44%) VMware Infrastructure
3 102 (19.47%) Hyper-V
4 80 (15.27%) XenApp
5 74 (14.12%) vSphere
6 42 (8.02%) XenDesktop
7 23 (4.39%) Terminal Services
8 20 (3.82%) VMware ESX
9 14 (2.67%) Forefront TMG
9 14 (2.67%) XenServer
10 11 (2.10%) Microsoft App-V
11 10 (1.91%) ISA Server
12 8 (1.53%) UAG
13 5 (0.95%) IAG
14 4 (0.76%) VMware ESXi
15 3 (0.57%) NLBS
15 3 (0.57%) VMware Server
16 2 (0.38%) Citrix Presentation Server
16 2 (0.38%) Veritas Cluster Server
17 1 (0.19%) KVM
Systems Management
1 70 (13.36%) SCCM
2 54 (10.31%) Backup Exec
3 46 (8.78%) SCOM
4 32 (6.11%) Norton AntiVirus
5 19 (3.63%) WSUS
6 16 (3.05%) NetBackup
7 8 (1.53%) McAfee ePO
8 7 (1.34%) SolarWinds Orion
8 7 (1.34%) Foglight
9 5 (0.95%) Symantec Enterprise Vault
9 5 (0.95%) Cacti
10 3 (0.57%) FortiGate
11 2 (0.38%) SCVMM
11 2 (0.38%) EMC NetWorker
12 1 (0.19%) SCDPM
12 1 (0.19%) SCSM
12 1 (0.19%) Cisco UCCX
12 1 (0.19%) Cobbler
12 1 (0.19%) HP SIM
12 1 (0.19%) ARCserve
Vendors
1 276 (52.67%) VMware
2 256 (48.85%) Microsoft
3 196 (37.40%) Cisco
4 185 (35.31%) Citrix
5 69 (13.17%) HP
6 48 (9.16%) Symantec
7 43 (8.21%) McAfee
7 43 (8.21%) WatchGuard
8 33 (6.30%) Veeam
8 33 (6.30%) CheckPoint
9 30 (5.73%) SolarWinds
10 28 (5.34%) NetApp
11 27 (5.15%) Juniper
12 25 (4.77%) Kaspersky
13 22 (4.20%) EMC
13 22 (4.20%) SonicWALL
14 21 (4.01%) Dell
15 18 (3.44%) F5
15 18 (3.44%) Apple
15 18 (3.44%) Oracle
Watford, Hertfordshire
Cadence Resourcing
Salary: £30000 - £35000 per annum + benefits
Posted: 3 days ago
Woking, Surrey
Circle Recruitment
Salary: £30000 - £37000 per annum + Benefits
Posted: 3 days ago
Surrey
Senitor Associates
Salary: £34000 per annum
Posted: 3 days ago
Leicestershire
Greywood Associates Limited
Salary: £25000 - £29000 per annum + Benefits
Posted: 3 days ago
Basingstoke, Hampshire
RBW Consulting
Salary: From £35,000 to £40,000 per annum
Posted: 4 days ago
London
Senitor Associates
Salary: £30000 per annum
Posted: 4 days ago
Woking, Surrey
Edge Recruit Ltd
Salary: £35000 per annum + Bens
Posted: 4 days ago
Slough, Berkshire
Streamline Connections
Salary: £35000 - £38000 per annum
Posted: 5 days ago
St Albans
Pertemps ERP
Salary: £30-32K + Company Benefits
Posted: 5 days ago
Woking, Surrey
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum + Benefits
Posted: 5 days ago
Farnham, Surrey
Austin Fraser
Salary: £23000.00 - £25000.00 per annum
Posted: 5 days ago
London
Blue Personnel
Salary: From £40,000 to £45,000 per annum
Posted: 5 days ago
Coventry, West Midlands (County)
Ampersand Consulting
Salary: £30000 per annum + Benefits
Posted: 5 days ago
Dartford
IT HR
Salary: £25000 - £35000 per annum + Pension + Private Healthcare
Posted: 5 days ago
Berkshire
2Source Talent
Salary: From £35,000 to £50,000 per annum
Posted: 6 days ago
Aldershot, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £33000 - £36000 per annum + Benefits
Posted: 6 days ago
Cambridge
DP Connect
Salary: £35000 - £42000 per annum + Excellent Benefits
Posted: 17 days ago
Kent
IT HR
Salary: £20000 - £35000 per annum + life insurance + pension
Posted: 19 days ago
Leominster, Herefordshire
CCity IT
Posted: 23 days ago
Middlesex
Premier Group
Salary: £28000 - £35000 per annum
Posted: 25 days ago