The table below looks at the statistics for the 3rd Line Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 605 620 608
Rank change year-on-year
+15 -12
Permanent jobs requiring a 3rd Line Support Engineer 312 257 296
As % of all permanent IT jobs located in the UK 0.27% 0.24% 0.25%
As % of the Job Titles category 0.28% 0.26% 0.27%
Number of salaries quoted 249 207 272
Average salary £37,500 £32,500 £36,000
Average salary % change year-on-year
+15.38% -9.72%
90% offered a salary of more than £27,500 £28,000 £28,500
10% offered a salary of more than £45,000 £42,500 £47,500
UK excluding London average salary £35,000 £32,500 £34,500
% change year-on-year
+7.69% -5.79%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
109894 100240 111143
As % of all permanent IT jobs located in the UK 94.42% 94.24% 95.13%
Number of salaries quoted 88890 83088 94915
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Salary Trend in the UK

3rd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer over the 3 months to 29 August 2014 within the UK.

3rd Line Support Engineer Salary Histogram in the UK

3rd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 297 £37,500 +15.38% 32
South East -14 94 £35,000 - 9
London +17 85 £40,000 +6.66% 4
East of England -20 33 £35,500 +18.33% 4
Berkshire -10 32 £30,000 -23.56% 1
North West -2 22 £34,000 +9.67% 5
South West -6 22 £28,750 -17.85% 7
Manchester +8 20 £34,000 +14.28% 1
Surrey -3 19 £32,500 -1.51% 2
Hampshire -8 19 £42,500 +6.25% 3
Yorkshire -31 18 £27,500 -11.29% 3
West Midlands -14 17 £33,000 +6.45%
West Yorkshire -28 14 £26,500 -14.51% 2
Hertfordshire -35 14 £30,000 - 1
Cambridgeshire -1 13 £38,000 +16.92%
City of London -15 13 £40,000 -5.88% 2
Bromley - 13 £37,500 -
Cambridge +4 12 £38,000 +43.39%
Bracknell -13 12 £38,000 -7.31% 1
Birmingham +5 10 £36,750 +41.34%
Reading -7 10 £37,500 -2.59%
Watford - 9 £36,250 -
Basingstoke - 9 £33,500 - 1
West Sussex +2 8 £49,500 +57.14%
Crawley - 8 £49,500 -
Wales +7 7 £35,000 +11.11%
South Wales +7 7 £35,000 +11.11%
Wiltshire -6 7 £45,000 +63.63% 1
East Midlands -20 6 £37,500 +44.23%
Leeds -26 6 £29,000 -6.45% 2

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 29 August 2014, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 461 (78.94%) Windows
2 337 (57.71%) VMware
3 316 (54.11%) Active Directory
4 285 (48.80%) Microsoft
5 265 (45.38%) MS Exchange
6 254 (43.49%) Windows Server 2008
7 217 (37.16%) Citrix
7 217 (37.16%) Firewall
8 215 (36.82%) VMware Infrastructure
9 190 (32.53%) Cisco
10 187 (32.02%) Windows Server 2003
11 156 (26.71%) Windows Server 2012
12 150 (25.68%) SAN
12 150 (25.68%) SQL
13 142 (24.32%) Hyper-V
14 140 (23.97%) Exchange Server 2010
15 138 (23.63%) Microsoft Certification
16 135 (23.12%) DNS
16 135 (23.12%) MS Excel
17 131 (22.43%) ITIL
18 102 (17.47%) TCP/IP
19 100 (17.12%) Cisco Certification
20 98 (16.78%) Linux
21 92 (15.75%) VPN
22 89 (15.24%) SQL Server
23 88 (15.07%) DHCP
24 87 (14.90%) Exchange Server 2007
24 87 (14.90%) Exchange Server 2013
25 85 (14.55%) MCSE
26 82 (14.04%) XenApp

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 29 August 2014, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 265 (45.38%) MS Exchange
2 140 (23.97%) Exchange Server 2010
3 87 (14.90%) Exchange Server 2013
3 87 (14.90%) Exchange Server 2007
4 73 (12.50%) Exchange Server 2003
5 60 (10.27%) SharePoint
6 48 (8.22%) Lync
7 42 (7.19%) IIS
8 25 (4.28%) Apache
9 22 (3.77%) SharePoint 2010
10 19 (3.25%) Blackberry Enterprise Server
11 9 (1.54%) SharePoint Server
12 6 (1.03%) Documentum
13 5 (0.86%) Office Communications Server
13 5 (0.86%) Live Communications Server
13 5 (0.86%) Exchange Server 2000
14 3 (0.51%) IBM Notes
15 2 (0.34%) BizTalk Server
15 2 (0.34%) WebSphere
15 2 (0.34%) SharePoint 2013
Applications
1 135 (23.12%) MS Excel
2 59 (10.10%) MS Office
3 2 (0.34%) PowerPivot
4 1 (0.17%) MS Visio
4 1 (0.17%) MS PowerPoint
Business Applications
1 7 (1.20%) Temenos T24
2 3 (0.51%) Oracle EBS
2 3 (0.51%) Summit
3 2 (0.34%) Remedy ITSM
4 1 (0.17%) RMDS
4 1 (0.17%) SAP Oil and Gas
4 1 (0.17%) SalesLogix
4 1 (0.17%) Dynamics CRM
4 1 (0.17%) Line 500
Cloud Services
1 20 (3.42%) Office 365
2 8 (1.37%) PaaS
3 5 (0.86%) Cloud Computing
3 5 (0.86%) SaaS
4 4 (0.68%) Microsoft Azure
4 4 (0.68%) Google Apps
5 1 (0.17%) IaaS
Communications & Networking
1 217 (37.16%) Firewall
2 150 (25.68%) SAN
3 135 (23.12%) DNS
4 102 (17.47%) TCP/IP
5 92 (15.75%) VPN
6 88 (15.07%) DHCP
7 77 (13.18%) LAN
8 72 (12.33%) WAN
9 46 (7.88%) NAS
10 41 (7.02%) Cisco ASA
11 38 (6.51%) VLAN
12 37 (6.34%) VoIP
13 32 (5.48%) iSCSI
14 27 (4.62%) SSL
14 27 (4.62%) Internet
15 22 (3.77%) BGP
16 20 (3.42%) Wireless
17 17 (2.91%) IPsec
18 16 (2.74%) MPLS
18 16 (2.74%) OSPF
Database & Business Intelligence
1 89 (15.24%) SQL Server
2 21 (3.60%) SQL Server 2008
3 18 (3.08%) EDRMS
4 13 (2.23%) IDOL
4 13 (2.23%) MySQL
5 12 (2.05%) SQL Server 2005
6 10 (1.71%) Relational Database
7 9 (1.54%) RDBMS
8 5 (0.86%) MS Access
9 4 (0.68%) SQL Server 2012
10 3 (0.51%) Oracle Reports
10 3 (0.51%) SQL Server 2000
11 2 (0.34%) Crystal Reports
11 2 (0.34%) FileMaker
12 1 (0.17%) Oracle Database
12 1 (0.17%) OLAP
Development Applications
1 5 (0.86%) MSI
2 2 (0.34%) Subversion
3 1 (0.17%) Team Foundation Server
General
1 52 (8.90%) Finance
2 29 (4.97%) Telecoms
3 20 (3.42%) Retail
4 11 (1.88%) Banking
5 9 (1.54%) Manufacturing
6 5 (0.86%) Legal
7 4 (0.68%) Multimedia
8 3 (0.51%) Marketing
8 3 (0.51%) Advertising
9 2 (0.34%) Online Betting
9 2 (0.34%) Billing
10 1 (0.17%) Investment Banking
10 1 (0.17%) Pharmaceutical
10 1 (0.17%) Back Office
10 1 (0.17%) Electronics
Libraries, Frameworks & Software Standards
1 7 (1.20%) COM
2 5 (0.86%) XML
3 4 (0.68%) CSS
3 4 (0.68%) Web Services
4 3 (0.51%) ASP.NET
4 3 (0.51%) .NET
4 3 (0.51%) FIX Protocol
5 2 (0.34%) WebSphere Message Broker
5 2 (0.34%) Apache Camel
5 2 (0.34%) DHTML
5 2 (0.34%) HTML
5 2 (0.34%) SOAP
5 2 (0.34%) DOM
5 2 (0.34%) XHTML
5 2 (0.34%) XML Schema
5 2 (0.34%) LAMP
5 2 (0.34%) ActiveMQ
5 2 (0.34%) Ajax
5 2 (0.34%) JSON
6 1 (0.17%) SAML
Miscellaneous
1 33 (5.65%) Blackberry
2 28 (4.79%) Clustering
3 18 (3.08%) Statistics
4 13 (2.23%) Replication
5 11 (1.88%) Thin Client
5 11 (1.88%) Fat Client
6 10 (1.71%) Computer Science
7 7 (1.20%) Client/Server
8 6 (1.03%) Mathematics
8 6 (1.03%) Open Source
9 5 (0.86%) EqualLogic
9 5 (0.86%) Management Information System
10 4 (0.68%) EPoS
10 4 (0.68%) PKI
10 4 (0.68%) iSeries
10 4 (0.68%) Enterprise Software
11 3 (0.51%) iPhone
12 2 (0.34%) Visualisation
12 2 (0.34%) Web 2.0
13 1 (0.17%) PDA
Operating Systems
1 461 (78.94%) Windows
2 254 (43.49%) Windows Server 2008
3 187 (32.02%) Windows Server 2003
4 156 (26.71%) Windows Server 2012
5 98 (16.78%) Linux
6 67 (11.47%) Windows 7
7 45 (7.71%) Windows XP
8 43 (7.36%) Windows 8
9 41 (7.02%) Red Hat Enterprise Linux
10 34 (5.82%) UNIX
11 19 (3.25%) CentOS
12 17 (2.91%) Mac OS X
13 16 (2.74%) Mac OS
14 14 (2.40%) Solaris
15 11 (1.88%) Windows Vista
15 11 (1.88%) Ubuntu
16 8 (1.37%) Windows 2000 Server
17 6 (1.03%) Debian
17 6 (1.03%) Android
17 6 (1.03%) Windows 2000
Processes & Methodologies
1 131 (22.43%) ITIL
2 51 (8.73%) Migration
3 39 (6.68%) Incident Management
4 35 (5.99%) Disaster Recovery
5 28 (4.79%) Problem Management
6 26 (4.45%) Project Management
7 22 (3.77%) Time Management
8 21 (3.60%) Change Management
9 15 (2.57%) Service Management
10 14 (2.40%) E-Commerce
10 14 (2.40%) Load Balancing
10 14 (2.40%) Capacity Planning
11 13 (2.23%) Service Delivery
12 12 (2.05%) Software Testing
13 11 (1.88%) Network Design
14 10 (1.71%) Network Management
15 9 (1.54%) Change Control
15 9 (1.54%) PRINCE2
16 8 (1.37%) Root Cause Analysis
16 8 (1.37%) Network Monitoring
Programming Languages
1 150 (25.68%) SQL
2 54 (9.25%) PowerShell
3 14 (2.40%) C
4 13 (2.23%) Shell Script
5 11 (1.88%) VBScript
6 10 (1.71%) Java
7 8 (1.37%) VB
7 8 (1.37%) PHP
8 5 (0.86%) Python
9 2 (0.34%) PHP5
9 2 (0.34%) PHP4
9 2 (0.34%) JavaScript
9 2 (0.34%) Perl
9 2 (0.34%) C#
9 2 (0.34%) Google Apps Script
10 1 (0.17%) Bash Shell
10 1 (0.17%) C++
10 1 (0.17%) VBA
10 1 (0.17%) T-SQL
10 1 (0.17%) MATLAB
Qualifications
1 138 (23.63%) Microsoft Certification
2 100 (17.12%) Cisco Certification
3 85 (14.55%) MCSE
4 65 (11.13%) CCNA
5 62 (10.62%) VMware Certified Professional (VCP)
6 55 (9.42%) MCITP
7 51 (8.73%) Citrix Certification
8 48 (8.22%) CCNP
9 46 (7.88%) CCA
9 46 (7.88%) Security Cleared
10 45 (7.71%) MCP
11 40 (6.85%) SC Cleared
11 40 (6.85%) MCTS
12 36 (6.16%) DV Cleared
13 35 (5.99%) MCSA
14 26 (4.45%) Degree
15 10 (1.71%) CCSE
16 9 (1.54%) ITIL Certification
17 6 (1.03%) JNCIS
17 6 (1.03%) VCP5
Quality Assurance & Compliance
1 40 (6.85%) SLA
2 4 (0.68%) ISO/IEC 27001
3 1 (0.17%) QA
3 1 (0.17%) Solvency II
System Software
1 316 (54.11%) Active Directory
2 215 (36.82%) VMware Infrastructure
3 142 (24.32%) Hyper-V
4 82 (14.04%) XenApp
5 77 (13.18%) vSphere
6 62 (10.62%) XenDesktop
7 39 (6.68%) XenServer
8 32 (5.48%) VMware ESX
9 25 (4.28%) ISA Server
10 21 (3.60%) Terminal Services
11 20 (3.42%) VMware ESXi
12 17 (2.91%) vCloud
13 14 (2.40%) UAG
14 12 (2.05%) Forefront TMG
15 9 (1.54%) Microsoft App-V
16 8 (1.37%) VMware Server
17 5 (0.86%) IAG
18 4 (0.68%) Citrix Presentation Server
19 3 (0.51%) MetaFrame
19 3 (0.51%) VMware Workstation
Systems Management
1 79 (13.53%) SCCM
2 40 (6.85%) Backup Exec
3 38 (6.51%) SCOM
4 33 (5.65%) NetBackup
5 30 (5.14%) WSUS
6 21 (3.60%) Norton AntiVirus
7 13 (2.23%) Systems Management Server (SMS)
8 8 (1.37%) FortiGate
9 7 (1.20%) EMC NetWorker
10 6 (1.03%) SolarWinds Orion
11 5 (0.86%) Symantec Enterprise Vault
11 5 (0.86%) Cacti
11 5 (0.86%) Netcool
11 5 (0.86%) OpenView Configuration Management
11 5 (0.86%) Unicenter
11 5 (0.86%) Foglight
11 5 (0.86%) Veritas Storage Foundation
12 4 (0.68%) SCVMM
12 4 (0.68%) Nagios
12 4 (0.68%) Forefront Identity Manager
Vendors
1 337 (57.71%) VMware
2 285 (48.80%) Microsoft
3 217 (37.16%) Citrix
4 190 (32.53%) Cisco
5 81 (13.87%) HP
6 47 (8.05%) Symantec
7 45 (7.71%) NetApp
8 44 (7.53%) EMC
9 43 (7.36%) CheckPoint
10 42 (7.19%) Apple
11 41 (7.02%) Juniper
12 32 (5.48%) Dell
12 32 (5.48%) Red Hat
12 32 (5.48%) Veeam
13 31 (5.31%) SolarWinds
13 31 (5.31%) Oracle
14 29 (4.97%) McAfee
15 28 (4.79%) Veritas
15 28 (4.79%) WatchGuard
16 22 (3.77%) SonicWALL
Skipton, North Yorkshire
Circle Recruitment
Salary: £20000 - £30000 per annum + Bonus + Bens + Prof Certs
Posted: 50 minutes ago
Havant, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: 1 hour ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 hours ago
Surrey
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum + Bens
Posted: 3 hours ago
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum + benefits
Posted: 5 hours ago
Preston, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £185.00 - £215.00 per annum
Posted: Yesterday
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £35000 - £45000 per annum + bens
Posted: 2 days ago
City, London
Exponential-e
Salary: £35000 - £45000 per annum
Posted: 2 days ago
Staines, Middlesex
Zorba Consulting Limited
Salary: From £38,000 to £45,000 per annum + bonus + benefits
Posted: 2 days ago
Abingdon, Oxfordshire
Yoh Company
Salary: £30000 - £38000 per annum
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + excellent benefits
Posted: 2 days ago
Norwich, Norfolk
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £26000.00 per annum
Posted: 2 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £31000 - £36000 per annum + benefits
Posted: 2 days ago
St. Albans, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 3 days ago
Woodbridge, Suffolk
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £26000.00 per annum
Posted: 3 days ago
Bournemouth, Dorset
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £28000.00 per annum + £4k Car Allowance
Posted: 3 days ago
London
Ampersand Consulting
Salary: £35000 per annum + Benefits
Posted: 3 days ago
Harlow, Essex
Harvey Nash plc
Salary: excellent benefits
Posted: 4 days ago
East London
Connect Support Services Ltd
Posted: 4 days ago
City, London
Venturi
Salary: £45000 - £55000 per annum + Bonus
Posted: 5 days ago