The first table below looks at the demand for the 3rd Line Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 638 637 629
Rank change year-on-year
-1 -8
Permanent jobs requiring a 3rd Line Support Engineer 284 240 277
As % of all permanent IT jobs located in the UK 0.24% 0.22% 0.24%
As % of the Job Titles category 0.26% 0.23% 0.25%
Number of salaries quoted 239 202 263
Average salary £37,500 £32,500 £37,500
Average salary % change year-on-year
+15.38% -13.33%
90% offered a salary of more than £27,500 £27,500 £28,500
10% offered a salary of more than £45,000 £42,250 £47,500
UK excluding London average salary £35,000 £32,500 £35,000
% change year-on-year
+7.69% -7.14%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110395 102332 111722
As % of all permanent IT jobs located in the UK 94.39% 94.24% 95.14%
Number of salaries quoted 90051 84654 95699
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Salary Trend in the UK

3rd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer over the 3 months to 31 July 2014 within the UK.

3rd Line Support Engineer Salary Histogram in the UK

3rd Line Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 263 £37,000 +13.84% 41
South East +10 103 £33,500 -1.47% 10
London -45 66 £40,000 +8.10% 11
Berkshire +7 34 £36,000 -6.49% 1
East of England -9 29 £33,000 +8.19% 6
Surrey +2 25 £32,500 - 1
North West 0 19 £34,000 +9.67% 2
Hampshire -1 17 £42,500 +13.33% 4
South West -5 17 £38,500 +30.50% 4
Manchester +13 15 £34,250 +6.20% 1
West Midlands -7 13 £33,500 +28.84% 4
Yorkshire -16 13 £28,000 +0.90% 2
Bromley - 13 £37,500 - 1
Hertfordshire -23 12 £30,000 - 2
West Yorkshire -29 12 £28,000 +0.90%
Reading +2 11 £37,500 -2.59%
Bracknell -6 11 £38,000 +15.15%
Cambridgeshire +5 10 £38,000 +16.92% 4
City of London -15 9 £33,500 -10.66% 6
Birmingham +8 8 £33,000 +30.69% 1
Wiltshire -3 8 £45,000 +85.56% 1
Cambridge +7 7 £38,000 +43.39% 3
Wales 0 7 £35,000 +12.90% 1
South Wales -3 7 £35,000 +12.90% 1
Watford -11 7 £36,250 +36.79% 2
Kent - 7 £36,000 - 1
West Sussex 0 6 £38,500 +22.22% 1
Buckinghamshire -23 6 £31,000 -4.61%
Woking - 6 £33,500 - 1
Basingstoke - 6 £39,500 - 2

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 31 July 2014, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 454 (80.07%) Windows
2 320 (56.44%) VMware
3 299 (52.73%) Active Directory
4 269 (47.44%) Microsoft
5 268 (47.27%) MS Exchange
6 261 (46.03%) Windows Server 2008
7 208 (36.68%) Firewall
8 200 (35.27%) VMware Infrastructure
9 196 (34.57%) Citrix
10 182 (32.10%) Windows Server 2003
11 181 (31.92%) Cisco
12 151 (26.63%) Exchange Server 2010
13 150 (26.46%) Windows Server 2012
14 149 (26.28%) SQL
15 141 (24.87%) Hyper-V
16 140 (24.69%) SAN
17 135 (23.81%) DNS
18 134 (23.63%) Microsoft Certification
19 130 (22.93%) MS Excel
20 127 (22.40%) ITIL
21 104 (18.34%) Linux
22 102 (17.99%) TCP/IP
23 101 (17.81%) VPN
24 97 (17.11%) Exchange Server 2007
25 92 (16.23%) Cisco Certification
26 90 (15.87%) SQL Server
27 86 (15.17%) Exchange Server 2013
28 83 (14.64%) MCSE
28 83 (14.64%) DHCP
29 78 (13.76%) HP

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 31 July 2014, IT jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 268 (47.27%) MS Exchange
2 151 (26.63%) Exchange Server 2010
3 97 (17.11%) Exchange Server 2007
4 86 (15.17%) Exchange Server 2013
5 73 (12.87%) Exchange Server 2003
6 60 (10.58%) SharePoint
7 46 (8.11%) Lync
8 42 (7.41%) IIS
9 24 (4.23%) SharePoint 2010
10 23 (4.06%) Apache
11 19 (3.35%) Blackberry Enterprise Server
12 11 (1.94%) SharePoint Server
13 8 (1.41%) Exchange Server 2000
14 7 (1.23%) Office Communications Server
15 4 (0.71%) Documentum
16 3 (0.53%) IBM Notes
16 3 (0.53%) SharePoint 2013
17 2 (0.35%) WebSphere
17 2 (0.35%) Live Communications Server
17 2 (0.35%) JOnAS
Applications
1 130 (22.93%) MS Excel
2 55 (9.70%) MS Office
3 2 (0.35%) PowerPivot
4 1 (0.18%) MS Visio
Business Applications
1 7 (1.23%) Temenos T24
2 3 (0.53%) Oracle EBS
3 2 (0.35%) Remedy ITSM
3 2 (0.35%) Summit
4 1 (0.18%) RMDS
4 1 (0.18%) SAP Oil and Gas
4 1 (0.18%) Line 500
4 1 (0.18%) SalesLogix
Cloud Services
1 16 (2.82%) Office 365
2 7 (1.23%) Cloud Computing
2 7 (1.23%) PaaS
3 4 (0.71%) SaaS
4 3 (0.53%) Microsoft Azure
5 2 (0.35%) Google Apps
6 1 (0.18%) IaaS
Communications & Networking
1 208 (36.68%) Firewall
2 140 (24.69%) SAN
3 135 (23.81%) DNS
4 102 (17.99%) TCP/IP
5 101 (17.81%) VPN
6 83 (14.64%) DHCP
7 69 (12.17%) LAN
8 65 (11.46%) WAN
9 43 (7.58%) NAS
10 40 (7.05%) VLAN
11 35 (6.17%) Internet
11 35 (6.17%) iSCSI
12 34 (6.00%) Cisco ASA
13 32 (5.64%) VoIP
14 28 (4.94%) SSL
15 24 (4.23%) Wireless
16 20 (3.53%) BGP
17 19 (3.35%) IPsec
18 18 (3.17%) OSPF
19 14 (2.47%) Cisco Nexus
Database & Business Intelligence
1 90 (15.87%) SQL Server
2 26 (4.59%) SQL Server 2008
3 15 (2.65%) EDRMS
4 13 (2.29%) MySQL
5 11 (1.94%) SQL Server 2005
6 10 (1.76%) IDOL
6 10 (1.76%) Relational Database
7 9 (1.59%) RDBMS
8 5 (0.88%) SQL Server 2012
9 3 (0.53%) Oracle Reports
10 2 (0.35%) Crystal Reports
10 2 (0.35%) MS Access
10 2 (0.35%) SQL Server 2000
11 1 (0.18%) Oracle Database
11 1 (0.18%) OLAP
Development Applications
1 5 (0.88%) MSI
2 2 (0.35%) Subversion
3 1 (0.18%) VSS/SourceSafe
3 1 (0.18%) Fiddler
General
1 47 (8.29%) Finance
2 24 (4.23%) Telecoms
3 19 (3.35%) Retail
4 10 (1.76%) Banking
5 7 (1.23%) Manufacturing
6 5 (0.88%) Legal
7 4 (0.71%) Multimedia
8 3 (0.53%) Advertising
8 3 (0.53%) Law
8 3 (0.53%) Online Betting
8 3 (0.53%) Marketing
9 2 (0.35%) Billing
9 2 (0.35%) Electronics
9 2 (0.35%) Back Office
10 1 (0.18%) Pharmaceutical
10 1 (0.18%) Publishing
10 1 (0.18%) Investment Banking
Libraries, Frameworks & Software Standards
1 7 (1.23%) COM
2 6 (1.06%) XML
2 6 (1.06%) .NET
3 4 (0.71%) Web Services
3 4 (0.71%) ASP.NET
4 3 (0.53%) CSS
4 3 (0.53%) FIX Protocol
5 2 (0.35%) JSON
5 2 (0.35%) WebSphere Message Broker
5 2 (0.35%) Ajax
5 2 (0.35%) ActiveMQ
5 2 (0.35%) XML Schema
5 2 (0.35%) DHTML
5 2 (0.35%) HTML
5 2 (0.35%) SOAP
5 2 (0.35%) DOM
5 2 (0.35%) XHTML
5 2 (0.35%) LAMP
5 2 (0.35%) Apache Camel
6 1 (0.18%) SAML
Miscellaneous
1 32 (5.64%) Blackberry
2 31 (5.47%) Clustering
3 18 (3.17%) Replication
4 12 (2.12%) Statistics
5 11 (1.94%) Computer Science
6 7 (1.23%) Client/Server
6 7 (1.23%) EqualLogic
7 6 (1.06%) Fat Client
7 6 (1.06%) Open Source
7 6 (1.06%) Thin Client
8 5 (0.88%) Mathematics
9 4 (0.71%) iSeries
9 4 (0.71%) Enterprise Software
9 4 (0.71%) Management Information System
10 3 (0.53%) iPhone
11 2 (0.35%) Web 2.0
11 2 (0.35%) Visualisation
11 2 (0.35%) Enterprise Storage
11 2 (0.35%) EPoS
12 1 (0.18%) DTV
Operating Systems
1 454 (80.07%) Windows
2 261 (46.03%) Windows Server 2008
3 182 (32.10%) Windows Server 2003
4 150 (26.46%) Windows Server 2012
5 104 (18.34%) Linux
6 74 (13.05%) Windows 7
7 49 (8.64%) Windows 8
8 41 (7.23%) Windows XP
8 41 (7.23%) Red Hat Enterprise Linux
9 38 (6.70%) UNIX
10 20 (3.53%) Mac OS
11 19 (3.35%) CentOS
12 15 (2.65%) Solaris
13 13 (2.29%) Mac OS X
14 12 (2.12%) Ubuntu
15 11 (1.94%) Windows Vista
16 10 (1.76%) Windows 2000 Server
17 7 (1.23%) Debian
18 6 (1.06%) Windows 2000
19 5 (0.88%) Android
Processes & Methodologies
1 127 (22.40%) ITIL
2 47 (8.29%) Migration
3 43 (7.58%) Disaster Recovery
4 38 (6.70%) Problem Management
5 30 (5.29%) Project Management
6 28 (4.94%) Incident Management
7 27 (4.76%) Change Management
8 19 (3.35%) E-Commerce
9 18 (3.17%) Time Management
10 16 (2.82%) Service Management
11 13 (2.29%) Service Delivery
12 12 (2.12%) Capacity Planning
13 10 (1.76%) Root Cause Analysis
13 10 (1.76%) Change Control
13 10 (1.76%) Software Testing
14 9 (1.59%) PRINCE2
14 9 (1.59%) Project Planning
15 8 (1.41%) Network Design
15 8 (1.41%) Network Management
16 7 (1.23%) Network Monitoring
Programming Languages
1 149 (26.28%) SQL
2 48 (8.47%) PowerShell
3 13 (2.29%) Shell Script
4 12 (2.12%) VBScript
5 10 (1.76%) Java
6 9 (1.59%) C
6 9 (1.59%) VB
7 8 (1.41%) PHP
8 7 (1.23%) Python
9 3 (0.53%) C++
9 3 (0.53%) Bash Shell
10 2 (0.35%) PHP5
10 2 (0.35%) PHP4
10 2 (0.35%) Lua
10 2 (0.35%) C#
10 2 (0.35%) JavaScript
10 2 (0.35%) Perl
10 2 (0.35%) Google Apps Script
11 1 (0.18%) MATLAB
11 1 (0.18%) T-SQL
Qualifications
1 134 (23.63%) Microsoft Certification
2 92 (16.23%) Cisco Certification
3 83 (14.64%) MCSE
4 65 (11.46%) CCNA
5 60 (10.58%) VMware Certified Professional (VCP)
6 52 (9.17%) MCITP
7 46 (8.11%) CCNP
8 45 (7.94%) Citrix Certification
9 42 (7.41%) MCTS
10 40 (7.05%) Security Cleared
11 39 (6.88%) MCP
12 36 (6.35%) MCSA
12 36 (6.35%) CCA
13 34 (6.00%) SC Cleared
14 30 (5.29%) DV Cleared
15 29 (5.11%) Degree
16 11 (1.94%) ITIL Certification
17 8 (1.41%) CCSE
18 7 (1.23%) CCEE
18 7 (1.23%) CCAA
Quality Assurance & Compliance
1 39 (6.88%) SLA
2 6 (1.06%) ISO/IEC 27001
3 1 (0.18%) Solvency II
3 1 (0.18%) QA
System Software
1 299 (52.73%) Active Directory
2 200 (35.27%) VMware Infrastructure
3 141 (24.87%) Hyper-V
4 78 (13.76%) XenApp
5 75 (13.23%) vSphere
6 57 (10.05%) XenDesktop
7 36 (6.35%) XenServer
7 36 (6.35%) VMware ESX
8 25 (4.41%) Terminal Services
9 22 (3.88%) ISA Server
10 16 (2.82%) vCloud
11 15 (2.65%) UAG
12 13 (2.29%) Forefront TMG
12 13 (2.29%) VMware ESXi
13 8 (1.41%) VMware Server
14 7 (1.23%) Microsoft App-V
15 5 (0.88%) IAG
16 4 (0.71%) Citrix Presentation Server
17 3 (0.53%) MetaFrame
17 3 (0.53%) NLBS
Systems Management
1 76 (13.40%) SCCM
2 49 (8.64%) Backup Exec
3 38 (6.70%) SCOM
4 28 (4.94%) WSUS
5 27 (4.76%) NetBackup
6 24 (4.23%) Norton AntiVirus
7 11 (1.94%) Systems Management Server (SMS)
8 7 (1.23%) Foglight
8 7 (1.23%) SolarWinds Orion
8 7 (1.23%) EMC NetWorker
9 6 (1.06%) FortiGate
10 5 (0.88%) Symantec Enterprise Vault
10 5 (0.88%) McAfee ePO
10 5 (0.88%) Cacti
11 4 (0.71%) Nagios
11 4 (0.71%) Forefront Identity Manager
12 3 (0.53%) SCVMM
13 2 (0.35%) Veritas Storage Foundation
13 2 (0.35%) HP SIM
13 2 (0.35%) Unicenter
Vendors
1 320 (56.44%) VMware
2 269 (47.44%) Microsoft
3 196 (34.57%) Citrix
4 181 (31.92%) Cisco
5 78 (13.76%) HP
6 50 (8.82%) Symantec
7 41 (7.23%) NetApp
7 41 (7.23%) CheckPoint
8 40 (7.05%) Apple
9 38 (6.70%) McAfee
10 36 (6.35%) Veeam
11 34 (6.00%) EMC
11 34 (6.00%) Red Hat
12 33 (5.82%) Juniper
13 32 (5.64%) Dell
14 31 (5.47%) WatchGuard
15 28 (4.94%) Oracle
16 26 (4.59%) SolarWinds
17 23 (4.06%) SonicWALL
17 23 (4.06%) Veritas
Watford, Hertfordshire
Premier Group Recruitment
Salary: £38000 - £42000 per annum + Benefits
Posted: 8 hours ago
City, London
Senitor Associates
Salary: £35000 per annum
Posted: 8 hours ago
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 8 hours ago
Farnborough, Hampshire
Roc Search
Salary: £300000 - £370000 per annum + Benefits
Posted: 10 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + excellent benefits
Posted: 10 hours ago
West Midlands
Experis Ltd
Salary: £30000.00 - £35000.00 per annum + 10% Bonus + standard corp bens
Posted: 11 hours ago
Cambridge, Cambridgeshire
Proteus Europe
Posted: 12 hours ago
Burgess Hill, West Sussex
Owen Daniels Consultancy
Salary: From £25,000 to £35,000 per annum
Posted: 13 hours ago
Cheltenham, Gloucestershire
Network IT Recruitment
Posted: 17 hours ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £35000 - £45000 per annum + bens
Posted: Yesterday
Bromley, Kent
H&R Talent
Salary: From £35,000 to £40,000 per annum
Posted: Yesterday
East London
Connect Support Services Ltd
Posted: Yesterday
Watford, Hertfordshire
Salmon Limited
Salary: Market Rates + Benefits
Posted: Yesterday
Skipton, Yorkshire
Access Computer Consulting Plc
Salary: Bonus
Posted: Yesterday
Maidstone, Kent
1st Choice Computer Appointments Ltd
Salary: From £25,000 to £30,000 per annum
Posted: Yesterday
City, London
Involved Solutions Ltd
Salary: £40000.00 - £45000 per annum + Benefits
Posted: 2 days ago
London
Ampersand Consulting
Salary: £35000 per annum + Benefits
Posted: 2 days ago
Gosport, Hampshire
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + Excellent benefits
Posted: 2 days ago
Swindon, Wiltshire
People Source Consulting
Salary: £35000 - £38000 per annum + home working
Posted: 2 days ago
Cheltenham, Gloucestershire
Network ITR
Salary: £35,000
Posted: 2 days ago