IT Support Technician Jobs with Work from Home Options

IT Support Technician
UK > Work from Home

The median IT Support Technician salary in Work from Home is £27,000 per year according to job vacancies posted during the 6 months to 14 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 458 622 811
Rank change year-on-year +164 +189 -268
Permanent jobs requiring an IT Support Technician 131 41 53
As % of all permanent jobs with a WFH option 0.39% 0.10% 0.076%
As % of the Job Titles category 0.41% 0.10% 0.078%
Number of salaries quoted 123 27 47
10th Percentile £24,100 £23,800 £22,000
25th Percentile £25,500 £24,500 £22,750
Median annual salary (50th Percentile) £27,000 £30,000 £25,000
Median % change year-on-year -10.00% +20.00% -5.66%
75th Percentile £30,000 £36,000 £29,250
90th Percentile £31,750 - £33,450
UK median annual salary £27,000 £27,500 £25,000
% change year-on-year -1.82% +10.00% -

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,342 39,326 68,022
% of permanent jobs with a recognized job title 96.04% 95.99% 97.38%
Number of salaries quoted 24,803 27,952 42,090
10th Percentile £33,152 £36,750 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,318 £62,500 £60,000
Median % change year-on-year -9.89% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Technician
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured IT Support Technician in the job title as a proportion of all IT jobs advertised.

IT Support Technician trend for jobs with a WFH option

IT Support Technician
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing IT Support Technician.

IT Support Technician salary trend for jobs with a WFH option

IT Support Technician
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing IT Support Technician over the 6 months to 14 May 2024.

IT Support Technician salary histogram for jobs with a WFH option

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 14 May 2024, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring IT Support Technician in the job title.

1 104 (79.39%) Microsoft 365
2 96 (73.28%) Customer Service
3 27 (20.61%) Windows
4 16 (12.21%) Windows Server
4 16 (12.21%) Social Skills
5 15 (11.45%) Microsoft
6 14 (10.69%) Active Directory
6 14 (10.69%) Problem-Solving
7 13 (9.92%) ITIL
8 12 (9.16%) Inclusion and Diversity
9 11 (8.40%) TCP/IP
9 11 (8.40%) Degree
10 10 (7.63%) DNS
10 10 (7.63%) Service Delivery
11 9 (6.87%) Windows 10
12 8 (6.11%) Hyper-V
12 8 (6.11%) VMware
13 7 (5.34%) ITIL Foundation Certificate
14 6 (4.58%) Meraki
14 6 (4.58%) Driving Licence
14 6 (4.58%) ITSM
14 6 (4.58%) Finance
14 6 (4.58%) VMware Infrastructure
14 6 (4.58%) DHCP
14 6 (4.58%) VoIP
15 5 (3.82%) Wi-Fi
15 5 (3.82%) SCCM
15 5 (3.82%) Analytical Skills
15 5 (3.82%) WhatsApp
16 4 (3.05%) Application Virtualisation

IT Support Technician Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (0.76%) Microsoft Exchange
1 1 (0.76%) SharePoint
Applications
1 3 (2.29%) Microsoft Excel
2 2 (1.53%) Microsoft Office
3 1 (0.76%) Microsoft PowerPoint
Cloud Services
1 104 (79.39%) Microsoft 365
2 5 (3.82%) WhatsApp
3 4 (3.05%) Azure
4 2 (1.53%) AWS
4 2 (1.53%) SaaS
5 1 (0.76%) Entra ID
5 1 (0.76%) IaaS
5 1 (0.76%) OneDrive
Communications & Networking
1 11 (8.40%) TCP/IP
2 10 (7.63%) DNS
3 6 (4.58%) DHCP
3 6 (4.58%) VoIP
4 5 (3.82%) Wi-Fi
5 3 (2.29%) Network Security
6 2 (1.53%) Firewall
7 1 (0.76%) LAN
7 1 (0.76%) WAN
7 1 (0.76%) Wireless
General
1 16 (12.21%) Social Skills
2 12 (9.16%) Inclusion and Diversity
3 6 (4.58%) Finance
4 5 (3.82%) Analytical Skills
5 4 (3.05%) Manufacturing
6 3 (2.29%) Public Sector
7 2 (1.53%) Banking
7 2 (1.53%) Marketing
8 1 (0.76%) Games
8 1 (0.76%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.53%) EDI
2 1 (0.76%) .NET
Miscellaneous
1 6 (4.58%) Driving Licence
2 2 (1.53%) Grid Computing
2 2 (1.53%) SCADA
2 2 (1.53%) Virtual Team
3 1 (0.76%) Self-Motivation
Operating Systems
1 27 (20.61%) Windows
2 16 (12.21%) Windows Server
3 9 (6.87%) Windows 10
4 4 (3.05%) Mac OS
5 3 (2.29%) Android
5 3 (2.29%) Linux
6 2 (1.53%) Apple iOS
6 2 (1.53%) Unix
6 2 (1.53%) Windows Server 2016
6 2 (1.53%) Windows Server 2019
7 1 (0.76%) Windows 7
Processes & Methodologies
1 96 (73.28%) Customer Service
2 14 (10.69%) Problem-Solving
3 13 (9.92%) ITIL
4 10 (7.63%) Service Delivery
5 6 (4.58%) ITSM
6 4 (3.05%) Application Virtualisation
7 2 (1.53%) Collaborative Working
7 2 (1.53%) Customer Experience
7 2 (1.53%) Cybersecurity
7 2 (1.53%) Data Acquisition
7 2 (1.53%) Data Analysis
7 2 (1.53%) Information Governance
7 2 (1.53%) Malware Detection/Protection
7 2 (1.53%) Mathematics
7 2 (1.53%) Mentoring
7 2 (1.53%) Service Management
7 2 (1.53%) Software Deployment
8 1 (0.76%) Antivirus Management
8 1 (0.76%) Process Management
8 1 (0.76%) Project Delivery
Programming Languages
1 1 (0.76%) C#
1 1 (0.76%) SQL
Qualifications
1 11 (8.40%) Degree
2 7 (5.34%) ITIL Foundation Certificate
3 4 (3.05%) DBS Check
4 2 (1.53%) BPSS Clearance
4 2 (1.53%) CCNA
4 2 (1.53%) Cisco Certification
4 2 (1.53%) HNC
5 1 (0.76%) A+ Certification
5 1 (0.76%) Security Cleared
Quality Assurance & Compliance
1 2 (1.53%) SLA
System Software
1 14 (10.69%) Active Directory
2 8 (6.11%) Hyper-V
3 6 (4.58%) VMware Infrastructure
4 2 (1.53%) Virtual Machines
4 2 (1.53%) VMware ESXi
Systems Management
1 5 (3.82%) SCCM
2 2 (1.53%) Microsoft Data Protection Manager
2 2 (1.53%) SCDPM
3 1 (0.76%) Microsoft Intune
Vendors
1 15 (11.45%) Microsoft
2 8 (6.11%) VMware
3 6 (4.58%) Meraki
4 3 (2.29%) Cisco
5 2 (1.53%) Apple
5 2 (1.53%) Citrix
5 2 (1.53%) Dell
5 2 (1.53%) Sun
5 2 (1.53%) Veeam