The table below looks at the statistics for the IT Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Technician in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
IT Support Technician
Rank 836 808 835
Rank change year-on-year
-28 +27
Permanent jobs requiring an IT Support Technician 112 163 164
As % of all permanent IT jobs located in the UK 0.11% 0.15% 0.14%
As % of the Job Titles category 0.11% 0.15% 0.14%
Number of salaries quoted 104 137 145
Average salary £23,500 £23,500 £22,500
Average salary % change year-on-year
- +4.44%
90% offered a salary of more than £19,000 £19,000 £20,000
10% offered a salary of more than £29,400 £31,500 £33,000
UK excluding London average salary £23,000 £22,500 £22,000
% change year-on-year
+2.22% +2.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99438 106716 115504
As % of all permanent IT jobs located in the UK 96.25% 96.46% 96.40%
Number of salaries quoted 83514 87039 93609
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Technician Jobs Demand Trend in the UK

IT Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician within the UK.

IT Support Technician Salary Trend in the UK

IT Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Technician over the 3 months to 30 April 2016 within the UK.

IT Support Technician Salary Histogram in the UK

IT Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Technician within the UK over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -45 104 £23,000 -2.12% 28
South East +40 38 £20,500 +2.50% 3
London -22 21 £25,500 -1.92% 4
Surrey +22 15 £24,000 +26.31%
Yorkshire +17 12 £22,750 +13.75% 9
Hampshire +9 12 £19,000 +4.82% 2
North West +24 11 £23,000 -6.84% 6
Andover - 11 £19,000 -
West Yorkshire +14 8 £22,750 -3.19% 3
South West -1 8 £21,750 -5.43%
Manchester - 8 £22,750 - 4
East Midlands -13 6 £30,000 +44.57% 1
Leeds +8 5 £23,000 -2.12% 1
Guildford +2 5 £20,000 +5.26%
Godalming - 5 £25,000 -
City of London +42 4 - -
Berkshire +19 4 £20,250 +1.25%
Bristol +1 4 £20,500 -19.60%
West Sussex -10 4 £32,500 +58.53%
West Midlands -23 4 £23,500 -5.05% 3
Oxford +8 3 £23,500 +44.61%
Edinburgh +7 3 £27,500 +22.22%
East of England -1 3 £26,000 +8.33% 2
Nottinghamshire -1 3 £30,000 +36.36% 1
Scotland -4 3 £27,500 +22.22%
Wiltshire -5 3 £23,500 -11.32%
Oxfordshire -6 3 £23,500 +6.81% 1
Warwickshire -10 3 £23,500 -9.61%
Epsom - 3 £24,000 -
Swindon - 3 £23,500 -

IT Support Technician
Top 30 Related IT Skills

For the 6 months to 30 April 2016, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title.

1 203 (77.19%) Windows
2 178 (67.68%) Active Directory
3 126 (47.91%) Microsoft
4 112 (42.59%) MS Office
5 96 (36.50%) Windows Server
6 94 (35.74%) Windows 7
7 88 (33.46%) MS Excel
8 79 (30.04%) MS Exchange
9 72 (27.38%) Windows Server 2008
10 69 (26.24%) VMware
11 55 (20.91%) Windows Server 2012
12 49 (18.63%) ITIL
13 48 (18.25%) Windows 8
14 41 (15.59%) Citrix
15 40 (15.21%) VMware Infrastructure
16 35 (13.31%) Firewall
17 33 (12.55%) Windows XP
17 33 (12.55%) VPN
17 33 (12.55%) LAN
18 31 (11.79%) Linux
19 30 (11.41%) DNS
20 29 (11.03%) Microsoft Certification
20 29 (11.03%) Office 365
21 28 (10.65%) WAN
21 28 (10.65%) DHCP
21 28 (10.65%) SQL Server
22 27 (10.27%) Exchange Server 2010
22 27 (10.27%) Degree
23 26 (9.89%) Hyper-V
24 24 (9.13%) SQL

IT Support Technician
Top Related IT Skills by Category

For the 6 months to 30 April 2016, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 79 (30.04%) MS Exchange
2 27 (10.27%) Exchange Server 2010
3 24 (9.13%) SharePoint
4 10 (3.80%) Exchange Server 2013
5 8 (3.04%) Exchange Server 2007
5 8 (3.04%) IIS
6 7 (2.66%) SharePoint 2013
6 7 (2.66%) Skype for Business
7 3 (1.14%) Exchange Server 2003
8 2 (0.76%) CMS
9 1 (0.38%) IBM Notes
9 1 (0.38%) WordPress
Applications
1 112 (42.59%) MS Office
2 88 (33.46%) MS Excel
3 17 (6.46%) MS PowerPoint
4 3 (1.14%) Photoshop
5 2 (0.76%) AutoCAD
6 1 (0.38%) Adobe Creative Suite
6 1 (0.38%) MS Project
6 1 (0.38%) MS Visio
6 1 (0.38%) Spreadsheet
Business Applications
1 7 (2.66%) Dynamics CRM
2 3 (1.14%) GoldMine
3 1 (0.38%) Dynamics GP
Cloud Services
1 29 (11.03%) Office 365
2 9 (3.42%) Microsoft Azure
3 5 (1.90%) Mimecast
4 3 (1.14%) Dropbox
Communications & Networking
1 35 (13.31%) Firewall
2 33 (12.55%) LAN
2 33 (12.55%) VPN
3 30 (11.41%) DNS
4 28 (10.65%) DHCP
4 28 (10.65%) WAN
5 20 (7.60%) VoIP
6 19 (7.22%) TCP/IP
6 19 (7.22%) Wireless
7 18 (6.84%) Internet
8 17 (6.46%) Remote Desktop
9 16 (6.08%) FTP
10 14 (5.32%) Wi-Fi
11 13 (4.94%) NAS
12 12 (4.56%) SAN
13 6 (2.28%) Skype
14 5 (1.90%) VLAN
15 4 (1.52%) IP Telephony
16 3 (1.14%) IPv4
16 3 (1.14%) Unified Communications
Database & Business Intelligence
1 28 (10.65%) SQL Server
2 11 (4.18%) MySQL
3 4 (1.52%) MS Access
3 4 (1.52%) SQL Server 2008
4 3 (1.14%) Relational Database
4 3 (1.14%) SQL Server 2005
5 2 (0.76%) SQL Server 2012
Development Applications
1 1 (0.38%) Ant
General
1 9 (3.42%) Finance
2 6 (2.28%) Banking
2 6 (2.28%) Law
3 5 (1.90%) Retail
3 5 (1.90%) Telecoms
4 4 (1.52%) Manufacturing
4 4 (1.52%) Marketing
5 3 (1.14%) Back Office
5 3 (1.14%) Electronics
5 3 (1.14%) Legal
5 3 (1.14%) Pharmaceutical
6 2 (0.76%) Games
Libraries, Frameworks & Software Standards
1 5 (1.90%) HTML
1 5 (1.90%) Web Services
2 4 (1.52%) CSS
3 2 (0.76%) .NET
3 2 (0.76%) CSS3
3 2 (0.76%) HTML5
4 1 (0.38%) ASP.NET
4 1 (0.38%) EDI
4 1 (0.38%) jQuery
4 1 (0.38%) XHTML
Miscellaneous
1 23 (8.75%) Analytical Skills
2 21 (7.98%) Driving Licence
3 13 (4.94%) iPhone
4 11 (4.18%) EPoS
5 9 (3.42%) Blackberry
5 9 (3.42%) Client/Server
5 9 (3.42%) Computer Science
5 9 (3.42%) iPad
6 8 (3.04%) Data Centre
7 4 (1.52%) Fat Client
7 4 (1.52%) Microsoft Licensing
7 4 (1.52%) Thin Client
8 3 (1.14%) Management Information System
8 3 (1.14%) Visualisation
9 2 (0.76%) Chip and PIN
9 2 (0.76%) PDA
9 2 (0.76%) Smartphone
10 1 (0.38%) iDTV
10 1 (0.38%) Mathematics
10 1 (0.38%) Wiki
Operating Systems
1 203 (77.19%) Windows
2 96 (36.50%) Windows Server
3 94 (35.74%) Windows 7
4 72 (27.38%) Windows Server 2008
5 55 (20.91%) Windows Server 2012
6 48 (18.25%) Windows 8
7 33 (12.55%) Windows XP
8 31 (11.79%) Linux
9 23 (8.75%) Windows 10
9 23 (8.75%) Windows Server 2003
10 15 (5.70%) Mac OS
11 14 (5.32%) Android
12 9 (3.42%) Apple iOS
13 8 (3.04%) Windows Phone
14 5 (1.90%) Mac OS X
15 4 (1.52%) Windows Mobile
16 2 (0.76%) Unix
16 2 (0.76%) Windows 2000
17 1 (0.38%) OS/400
17 1 (0.38%) Ubuntu
Processes & Methodologies
1 49 (18.63%) ITIL
2 19 (7.22%) Kalman Filter
3 17 (6.46%) ERP
4 14 (5.32%) Mentoring
5 12 (4.56%) Continuous Improvement
5 12 (4.56%) CRM
6 11 (4.18%) Mobile Device Management
7 9 (3.42%) Migration
8 8 (3.04%) Disaster Recovery
8 8 (3.04%) Performance Improvement
9 7 (2.66%) Email Filtering
9 7 (2.66%) Service Management
9 7 (2.66%) Web Filtering
10 6 (2.28%) Data Protection
11 5 (1.90%) Software Deployment
11 5 (1.90%) Time Management
12 4 (1.52%) Network Management
12 4 (1.52%) Service Delivery
12 4 (1.52%) Software Licensing
13 3 (1.14%) Workflow
Programming Languages
1 24 (9.13%) SQL
2 17 (6.46%) PowerShell
3 9 (3.42%) C
4 8 (3.04%) VBScript
5 5 (1.90%) JavaScript
5 5 (1.90%) Shell Script
6 2 (0.76%) Java
6 2 (0.76%) PHP
6 2 (0.76%) T-SQL
7 1 (0.38%) Apex Code
7 1 (0.38%) Bash Shell
7 1 (0.38%) C#
7 1 (0.38%) Perl
7 1 (0.38%) Python
7 1 (0.38%) VB.NET
Qualifications
1 29 (11.03%) Microsoft Certification
2 27 (10.27%) Degree
3 24 (9.13%) MCP
4 19 (7.22%) MCSE
5 15 (5.70%) MCSA
6 12 (4.56%) DBS Check
7 10 (3.80%) HND
8 6 (2.28%) MCITP
9 5 (1.90%) Server+ Certification
10 4 (1.52%) MCTS
11 3 (1.14%) ITIL Foundation Certificate
12 2 (0.76%) CCNA
12 2 (0.76%) Cisco Certification
13 1 (0.38%) HNC
13 1 (0.38%) ITIL Certification
13 1 (0.38%) Security Cleared
13 1 (0.38%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 22 (8.37%) SLA
2 2 (0.76%) ISO/IEC 27001
3 1 (0.38%) PCI DSS
3 1 (0.38%) QA
System Software
1 178 (67.68%) Active Directory
2 40 (15.21%) VMware Infrastructure
3 26 (9.89%) Hyper-V
4 6 (2.28%) Terminal Services
5 3 (1.14%) XenApp
6 2 (0.76%) VMware ESXi
6 2 (0.76%) XenDesktop
7 1 (0.38%) VMware ESX
7 1 (0.38%) VMware Workstation
Systems Management
1 14 (5.32%) SCCM
2 13 (4.94%) Backup Exec
3 12 (4.56%) Norton AntiVirus
4 5 (1.90%) Windows Intune
5 4 (1.52%) cPanel
5 4 (1.52%) Plesk
6 3 (1.14%) Casper Suite
7 1 (0.38%) Munin
7 1 (0.38%) Nagios
7 1 (0.38%) SCVMM
7 1 (0.38%) Systems Management Server (SMS)
7 1 (0.38%) WSUS
Vendors
1 126 (47.91%) Microsoft
2 69 (26.24%) VMware
3 41 (15.59%) Citrix
4 17 (6.46%) Apple
4 17 (6.46%) Dell
5 15 (5.70%) Cisco
5 15 (5.70%) Symantec
6 11 (4.18%) Synology
7 9 (3.42%) Veeam
8 8 (3.04%) HP
8 8 (3.04%) Intel Security
8 8 (3.04%) Progress
9 7 (2.66%) SYSPRO
10 6 (2.28%) Avaya
10 6 (2.28%) Sage
11 5 (1.90%) SonicWALL
11 5 (1.90%) WatchGuard
12 4 (1.52%) Meraki
12 4 (1.52%) Sophos
12 4 (1.52%) Supermicro
Abingdon, Oxfordshire
Bluetownonline
Salary: £20000 per annum
Posted: 23 hours ago
Grays, Essex
Senitor Associates
Salary: £18000 - £24000 per annum
Posted: Yesterday
Birkenhead
Bluefire Consulting
Salary: £18000 - £25000 per annum
Posted: Yesterday
Saffron Walden, Essex
ENTERPRISE RECRUITMENT LTD
Salary: £28000 - £35000 per annum
Posted: Yesterday
Wakefield, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: Dependant on Experience
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent training opportunities + manage yo
Posted: Yesterday
York, North Yorkshire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent training opportunities
Posted: Yesterday
London
Circle Recruitment
Salary: £30000 - £35000 per annum + Package
Posted: Yesterday
Birmingham
Bluetown Online
Posted: Yesterday
Southampton, Hampshire
Complete Tech Limited
Salary: Up to £25,000 per annum + benefits
Posted: Yesterday
Twickenham, Middlesex
Ashdown IT
Salary: £20000 - £24000 per annum + Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Bluetownonline
Salary: £20000 - £22000 per annum
Posted: 2 days ago
Goole, North Humberside
Harvey Nash plc
Salary: £23500 - £26000 per annum
Posted: 3 days ago
Harrogate, North Yorkshire
Search Consultancy
Posted: 4 days ago
Sutton-In-Ashfield, Nottinghamshire
Senitor Associates
Salary: £20000 - £30000 per annum + 8% Bonus + Great Company
Posted: 4 days ago
Bury, Lancashire
Oscar
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Merseyside
Oscar
Salary: £18000 - £24000 per annum + Company Car, Petrol Card, Benefits
Posted: 4 days ago
Luton
Interquest - IQ Tech
Salary: £18000 - £25000 per annum
Posted: 8 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-28000 Per Annum
Posted: 9 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-28000 Per Annum
Posted: 9 days ago
Salford
ECOM
Salary: £17000 - £18000 per annum + iPad, Laptop & Phone
Posted: 9 days ago
Manchester
Bluetown Online LTD
Salary: £22511 per annum
Posted: 16 days ago
Pontefract, West Yorkshire
Dempsey Dyer Ltd
Salary: From £18,000 to £21,000 per annum depending on experience
Posted: 16 days ago
Coventry
Recruitment Genius Ltd
Salary: £22000 - £26000 per annum
Posted: 17 days ago
Eastleigh
Recruitment Revolution Limited
Salary: Up to £18,000 per annum
Posted: 24 days ago
Guernsey
Bluefire Consulting
Salary: £35000 - £45000 per annum + Hol,Oncall,Pet,Health
Posted: 24 days ago
London
Three People
Salary: £23000 - £26000 per annum + pro rata
Posted: 24 days ago
Sheffield, South Yorkshire
MOTT MACDONALD
Posted: 24 days ago
Kingston Upon Hull
Hays Specialist Recruitment
Salary: £20000.00 - £27000 per annum
Posted: 26 days ago