The first table below looks at the demand for the IT Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Technician in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
IT Support Technician
Rank 776 798 820
Rank change year-on-year
+22 +22
Permanent jobs requiring an IT Support Technician 105 72 75
As % of all permanent IT jobs located in the UK 0.090% 0.066% 0.064%
As % of the Job Titles category 0.096% 0.070% 0.067%
Number of salaries quoted 96 67 62
Average salary £22,500 £23,000 £24,000
Average salary % change year-on-year
-2.17% -4.16%
90% offered a salary of more than £18,500 £19,000 £19,550
10% offered a salary of more than £30,200 £32,500 £31,350
UK excluding London average salary £22,250 £22,500 £23,500
% change year-on-year
-1.11% -4.25%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
109888 102187 111746
As % of all permanent IT jobs located in the UK 94.37% 94.26% 95.14%
Number of salaries quoted 89595 84579 95723
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,250 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

IT Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Technician Jobs Demand Trend in the UK

IT Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician within the UK.

IT Support Technician Salary Trend in the UK

IT Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Technician over the 3 months to 1 August 2014 within the UK.

IT Support Technician Salary Histogram in the UK

IT Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Technician within the UK over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -30 100 £22,500 -2.17% 28
London -7 30 £26,500 -24.28% 7
East of England -7 20 £23,750 +13.09% 2
South East -23 15 £20,500 -12.76% 6
Cambridgeshire +14 11 £26,000 +13.04% 1
Yorkshire -22 11 £20,500 +7.89% 6
Cambridge +7 10 £26,000 -10.34%
North West +4 10 £24,500 -2.00% 3
West Yorkshire - 9 £18,500 - 4
City of London -4 8 £32,500 -23.52% 2
Hampshire -13 7 £20,500 -10.86% 2
West Midlands +9 5 £18,000 -20.00% 1
Staffordshire -1 5 £18,000 -28.00%
Fareham -12 5 £20,500 -4.65%
Cheshire +1 4 £25,000 - 2
South West -25 4 £22,750 +2.24% 1
East Midlands - 4 £23,000 - 1
Norfolk +7 3 £19,000 -9.52%
Liverpool +5 3 £22,500 -4.25%
Merseyside 0 3 £22,500 -4.25%
Scotland -6 3 £22,000 -12.00%
Hertfordshire -18 3 £27,500 +30.95%
Warrington - 3 £25,000 -
Lichfield - 3 £18,000 -
Croydon - 3 £22,500 -
Norwich +16 2 £19,500 -4.87%
Suffolk +10 2 £22,500 +25.00%
Oxfordshire +8 2 £20,000 -11.11%
Manchester -2 2 £26,250 +5.00% 1
Gloucestershire -4 2 £22,500 +50.00%

IT Support Technician
Top 30 Related IT Skills

For the 6 months to 1 August 2014, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title.

1 194 (82.20%) Windows
2 139 (58.90%) Microsoft
3 124 (52.54%) Active Directory
3 124 (52.54%) Windows 7
4 103 (43.64%) MS Office
5 85 (36.02%) MS Exchange
6 67 (28.39%) Windows Server 2008
7 61 (25.85%) VMware
8 51 (21.61%) Windows 8
9 49 (20.76%) MS Excel
10 46 (19.49%) TCP/IP
11 44 (18.64%) Windows XP
12 38 (16.10%) Windows Server 2012
13 36 (15.25%) VMware Infrastructure
13 36 (15.25%) Windows Server 2003
14 34 (14.41%) VPN
14 34 (14.41%) DNS
15 32 (13.56%) Exchange Server 2010
16 30 (12.71%) Degree
17 26 (11.02%) Cisco
18 25 (10.59%) Microsoft Certification
18 25 (10.59%) Hyper-V
19 24 (10.17%) Office 365
19 24 (10.17%) SQL Server
19 24 (10.17%) ITIL
20 23 (9.75%) Linux
21 22 (9.32%) Citrix
22 21 (8.90%) DHCP
22 21 (8.90%) Mac OS X
23 20 (8.47%) MCP

IT Support Technician
Top Related IT Skills by Category

For the 6 months to 1 August 2014, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 85 (36.02%) MS Exchange
2 32 (13.56%) Exchange Server 2010
3 11 (4.66%) Exchange Server 2007
4 10 (4.24%) SharePoint
5 9 (3.81%) Lync
6 5 (2.12%) Exchange Server 2003
7 4 (1.69%) Exchange Server 2013
8 3 (1.27%) IBM Notes
8 3 (1.27%) IIS
8 3 (1.27%) SharePoint 2013
9 2 (0.85%) Confluence
9 2 (0.85%) Site Server
10 1 (0.42%) Blackberry Enterprise Server
10 1 (0.42%) Exchange Server 5.5
Applications
1 103 (43.64%) MS Office
2 49 (20.76%) MS Excel
Business Applications
1 5 (2.12%) Dynamics CRM
2 3 (1.27%) Sage 200
2 3 (1.27%) Dynamics GP
3 1 (0.42%) Epicor Tropos
Cloud Services
1 24 (10.17%) Office 365
2 2 (0.85%) Amazon AWS
3 1 (0.42%) SaaS
Communications & Networking
1 46 (19.49%) TCP/IP
2 34 (14.41%) VPN
2 34 (14.41%) DNS
3 21 (8.90%) DHCP
4 17 (7.20%) Firewall
5 13 (5.51%) LAN
6 12 (5.08%) Internet
7 11 (4.66%) WAN
8 8 (3.39%) Wi-Fi
9 7 (2.97%) VLAN
10 5 (2.12%) Ethernet
10 5 (2.12%) VoIP
11 4 (1.69%) Wireless
12 3 (1.27%) SNMP
12 3 (1.27%) ISDN
12 3 (1.27%) NAS
12 3 (1.27%) Cisco ASA
13 2 (0.85%) RFID
13 2 (0.85%) SAN
14 1 (0.42%) Intranet
Database & Business Intelligence
1 24 (10.17%) SQL Server
2 6 (2.54%) SQL Server 2012
3 5 (2.12%) MS Access
4 2 (0.85%) Relational Database
4 2 (0.85%) MySQL
5 1 (0.42%) RDBMS
5 1 (0.42%) Crystal Reports
Development Applications
1 2 (0.85%) JIRA
General
1 18 (7.63%) Finance
2 12 (5.08%) Manufacturing
3 10 (4.24%) Retail
3 10 (4.24%) Telecoms
4 7 (2.97%) German Language
4 7 (2.97%) Marketing
5 3 (1.27%) French Language
6 2 (0.85%) Italian Language
6 2 (0.85%) Spanish Language
7 1 (0.42%) Financial Institution
7 1 (0.42%) Law
7 1 (0.42%) Advertising
7 1 (0.42%) Pharmaceutical
7 1 (0.42%) Banking
Libraries, Frameworks & Software Standards
1 2 (0.85%) HTML
2 1 (0.42%) .NET
2 1 (0.42%) CSS
Miscellaneous
1 19 (8.05%) Blackberry
2 16 (6.78%) iPhone
3 11 (4.66%) Kindle
4 6 (2.54%) iPad
5 5 (2.12%) Clustering
6 4 (1.69%) EPoS
6 4 (1.69%) Management Information System
7 3 (1.27%) Chip and PIN
7 3 (1.27%) Video Conferencing
7 3 (1.27%) Smartphone
8 2 (0.85%) PDA
8 2 (0.85%) Mathematics
8 2 (0.85%) Computer Science
8 2 (0.85%) Fat Client
8 2 (0.85%) Thin Client
9 1 (0.42%) AS400
9 1 (0.42%) Augmented Reality
9 1 (0.42%) EqualLogic
9 1 (0.42%) Digital Media
Operating Systems
1 194 (82.20%) Windows
2 124 (52.54%) Windows 7
3 67 (28.39%) Windows Server 2008
4 51 (21.61%) Windows 8
5 44 (18.64%) Windows XP
6 38 (16.10%) Windows Server 2012
7 36 (15.25%) Windows Server 2003
8 23 (9.75%) Linux
9 21 (8.90%) Mac OS X
10 7 (2.97%) Ubuntu
10 7 (2.97%) Mac OS
11 5 (2.12%) Windows Vista
12 4 (1.69%) Android
12 4 (1.69%) Debian
13 3 (1.27%) UNIX
13 3 (1.27%) Windows 2000 Server
14 1 (0.42%) VMS
14 1 (0.42%) Windows 2000
14 1 (0.42%) Windows Phone
14 1 (0.42%) Windows Mobile
Processes & Methodologies
1 24 (10.17%) ITIL
2 11 (4.66%) CRM
3 10 (4.24%) Disaster Recovery
4 9 (3.81%) Service Delivery
5 7 (2.97%) E-Commerce
6 6 (2.54%) Network Management
7 5 (2.12%) Incident Management
7 5 (2.12%) Load Balancing
8 4 (1.69%) Change Management
8 4 (1.69%) Service Management
9 3 (1.27%) Workflow
9 3 (1.27%) Asset Management
9 3 (1.27%) Logistics
10 2 (0.85%) Time Management
10 2 (0.85%) ERP
10 2 (0.85%) ITSM
11 1 (0.42%) Migration
11 1 (0.42%) Marketing Intelligence
11 1 (0.42%) CAD
11 1 (0.42%) Software Architecture
Programming Languages
1 12 (5.08%) SQL
2 4 (1.69%) PowerShell
3 3 (1.27%) Python
3 3 (1.27%) Bash Shell
3 3 (1.27%) Ruby
4 2 (0.85%) T-SQL
4 2 (0.85%) C
4 2 (0.85%) VBA
5 1 (0.42%) C#
5 1 (0.42%) VBScript
5 1 (0.42%) VB
Qualifications
1 30 (12.71%) Degree
2 25 (10.59%) Microsoft Certification
3 20 (8.47%) MCP
4 12 (5.08%) Cisco Certification
5 9 (3.81%) CCNA
6 8 (3.39%) MCITP
6 8 (3.39%) MCSE
6 8 (3.39%) MCSA
7 2 (0.85%) MCDST
7 2 (0.85%) MCTS
7 2 (0.85%) HND
7 2 (0.85%) CCNP
7 2 (0.85%) Network+ Certification
7 2 (0.85%) CWNA
8 1 (0.42%) CCDA
8 1 (0.42%) A+ Certification
Quality Assurance & Compliance
1 11 (4.66%) ISO 9001
2 4 (1.69%) SLA
3 2 (0.85%) QA
3 2 (0.85%) Sarbanes-Oxley
System Software
1 124 (52.54%) Active Directory
2 36 (15.25%) VMware Infrastructure
3 25 (10.59%) Hyper-V
4 8 (3.39%) XenApp
5 6 (2.54%) Terminal Services
6 5 (2.12%) Xen
7 4 (1.69%) XenDesktop
8 2 (0.85%) Microsoft Virtual Server
8 2 (0.85%) VMware ESXi
8 2 (0.85%) vSphere
8 2 (0.85%) XenServer
9 1 (0.42%) VMware ESX
Systems Management
1 8 (3.39%) Backup Exec
2 3 (1.27%) SCCM
3 2 (0.85%) WSUS
4 1 (0.42%) McAfee ePO
Vendors
1 139 (58.90%) Microsoft
2 61 (25.85%) VMware
3 26 (11.02%) Cisco
4 22 (9.32%) Citrix
5 19 (8.05%) Apple
6 8 (3.39%) HP
6 8 (3.39%) Salesforce.com
7 7 (2.97%) Symantec
8 6 (2.54%) Dell
8 6 (2.54%) Avaya
9 5 (2.12%) SAP
10 4 (1.69%) Sage
11 3 (1.27%) Lotus
11 3 (1.27%) Bloomberg
11 3 (1.27%) Trend Micro
11 3 (1.27%) FactSet
11 3 (1.27%) SimCorp
12 2 (0.85%) Sun
12 2 (0.85%) Remedy
12 2 (0.85%) SolidWorks
Bristol, Avon
Emponics Ltd
Salary: £22000 - £24000 per annum
Posted: 17 hours ago
Crewe, Cheshire
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum
Posted: 18 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 20 hours ago
Portsmouth, Hampshire
Oscar Associates (UK) Ltd
Salary: £22000 - £30000 per annum + Benefits
Posted: 22 hours ago
Wetherby, West Yorkshire
Greywood Associates Limited
Salary: £18000 - £24000 per annum + Benefits
Posted: Yesterday
Basingstoke
QA Apprenticeships
Salary: 7,000 - 8,000 per year
Posted: Yesterday
Brentford
QA Apprenticeships
Salary: £10,000 - £13,000 per year
Posted: Yesterday
Leeds, Yorkshire
RM Education
Salary: £15k - £18.5k per annum + £800 bonus
Posted: Yesterday
Essex
Oscar Associates (UK) Ltd
Salary: £15000 - £18000 per annum + Benefits
Posted: Yesterday
Romford, Essex
Oscar Associates (UK) Ltd
Salary: £20000 - £32000 per annum
Posted: 2 days ago
West Yorkshire
The Bridge Ltd
Salary: From £18,000 to £25,000 per annum + Bens
Posted: 2 days ago
Sheffield, South Yorkshire
CV Screen Ltd
Salary: to £16,000 + Benefits
Posted: 2 days ago
West Sussex
ARC IT Recruitment Ltd
Posted: 3 days ago
Birmingham, West Midlands (County)
Next Move IT
Salary: £17000 - £22000 per annum
Posted: 3 days ago
Rotherham, South Yorkshire
Searchability.co.uk
Salary: £16000 - £20000 per annum
Posted: 3 days ago
Cambridgeshire
Mortimer Spinks
Salary: £16000 - £21000 per annum
Posted: 3 days ago
Altrincham, Cheshire
Oscar Associates (UK) Ltd
Salary: £17000 - £21000 per annum + Training and Certifications
Posted: 3 days ago
Leeds, West Yorkshire
RM Education
Salary: £15000 - £18500 per annum + £800 bonus
Posted: 3 days ago
London
Premier Group Recruitment
Salary: £110 - £150 per day
Posted: 3 days ago