The table below looks at the statistics for the IT Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Technician in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
IT Support Technician
Rank 800 715 836
Rank change year-on-year
-85 +121
Permanent jobs requiring an IT Support Technician 148 230 116
As % of all permanent IT jobs located in the UK 0.15% 0.22% 0.11%
As % of the Job Titles category 0.15% 0.22% 0.11%
Number of salaries quoted 130 182 103
Average salary £23,500 £24,500 £23,000
Average salary % change year-on-year
-4.08% +6.52%
90% offered a salary of more than £20,000 £19,000 £19,000
10% offered a salary of more than £32,500 £33,000 £32,850
UK excluding London average salary £23,500 £23,500 £22,500
% change year-on-year
- +4.44%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
97345 102801 101131
As % of all permanent IT jobs located in the UK 96.11% 96.45% 96.28%
Number of salaries quoted 81678 85210 81441
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Technician Jobs Demand Trend in the UK

IT Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician within the UK.

IT Support Technician Salary Trend in the UK

IT Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Technician over the 3 months to 9 February 2016 within the UK.

IT Support Technician Salary Histogram in the UK

IT Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Technician within the UK over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -52 139 £23,500 -4.08% 32
London -5 35 £27,500 +0.91% 5
South East 0 29 £22,750 -12.50% 11
North West +29 24 £20,000 -18.36% 6
Manchester +32 22 £20,000 -25.92% 3
East of England -8 15 £27,500 +10.00% 1
South West -3 14 £29,000 +23.40% 2
West Midlands -16 12 £23,500 +4.44% 2
Devon +10 11 £29,000 -
Surrey +12 9 £25,000 -12.28% 2
Berkshire 0 8 £22,500 -18.18% 1
Yorkshire -6 8 £23,500 +4.44% 2
Plymouth - 8 £29,000 -
Essex +4 7 £27,500 +37.50%
Staffordshire +1 7 £23,500 +17.50%
Tamworth - 7 £23,500 -
Salford - 7 £20,000 - 1
Colchester -13 6 £30,000 +50.00%
Bedfordshire - 6 £22,815 -
Luton - 5 £32,500 -
West Sussex +1 4 £26,250 +0.96% 2
Oxfordshire -6 4 £21,500 -21.81% 3
Maidenhead - 4 £22,500 -
Wokingham - 4 - -
Bolton - 4 £20,000 -
City of London +55 3 £29,000 +8.41%
South Yorkshire +3 3 £24,000 -17.24% 1
West Yorkshire -9 3 £22,000 +4.76% 1
Exeter - 3 £24,000 -
Uxbridge - 3 £20,000 - 1

IT Support Technician
Top 30 Related IT Skills

For the 6 months to 9 February 2016, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title.

1 243 (77.39%) Windows
2 195 (62.10%) Active Directory
3 147 (46.82%) Microsoft
4 117 (37.26%) Windows 7
5 112 (35.67%) MS Office
6 109 (34.71%) Windows Server
7 98 (31.21%) MS Excel
8 97 (30.89%) MS Exchange
9 89 (28.34%) Windows Server 2008
10 88 (28.03%) VMware
11 78 (24.84%) Windows Server 2012
12 64 (20.38%) Windows 8
13 55 (17.52%) LAN
13 55 (17.52%) ITIL
14 54 (17.20%) VMware Infrastructure
15 52 (16.56%) Citrix
16 50 (15.92%) WAN
17 49 (15.61%) Hyper-V
18 48 (15.29%) Windows XP
19 47 (14.97%) TCP/IP
20 42 (13.38%) SQL Server
21 41 (13.06%) Windows Server 2003
22 39 (12.42%) Degree
23 38 (12.10%) Microsoft Certification
24 36 (11.46%) SLA
24 36 (11.46%) SharePoint
25 35 (11.15%) DNS
26 34 (10.83%) DHCP
26 34 (10.83%) Driving Licence
27 33 (10.51%) MCP

IT Support Technician
Top Related IT Skills by Category

For the 6 months to 9 February 2016, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 97 (30.89%) MS Exchange
2 36 (11.46%) SharePoint
3 20 (6.37%) Exchange Server 2010
4 15 (4.78%) Exchange Server 2013
5 13 (4.14%) Exchange Server 2007
6 8 (2.55%) Exchange Server 2003
7 7 (2.23%) SharePoint 2013
7 7 (2.23%) Skype for Business
8 6 (1.91%) IIS
9 5 (1.59%) CMS
10 1 (0.32%) Apache
10 1 (0.32%) Blackberry Enterprise Server
10 1 (0.32%) IBM Notes
10 1 (0.32%) SharePoint 2010
10 1 (0.32%) WordPress
Applications
1 112 (35.67%) MS Office
2 98 (31.21%) MS Excel
3 4 (1.27%) AutoCAD
3 4 (1.27%) MS PowerPoint
4 1 (0.32%) Adobe Creative Suite
4 1 (0.32%) MS Project
4 1 (0.32%) MS Visio
4 1 (0.32%) Photoshop
4 1 (0.32%) Spreadsheet
Business Applications
1 3 (0.96%) Dynamics CRM
2 2 (0.64%) Dynamics GP
3 1 (0.32%) Dynamics NAV
3 1 (0.32%) GoldMine
3 1 (0.32%) Oracle Payables
3 1 (0.32%) Sage CRM
3 1 (0.32%) SAP Oil and Gas
Cloud Services
1 28 (8.92%) Office 365
2 9 (2.87%) Microsoft Azure
3 4 (1.27%) Amazon AWS
3 4 (1.27%) Dropbox
4 2 (0.64%) Cloud Computing
4 2 (0.64%) Mimecast
5 1 (0.32%) Google Apps
5 1 (0.32%) OneDrive
Communications & Networking
1 55 (17.52%) LAN
2 50 (15.92%) WAN
3 47 (14.97%) TCP/IP
4 35 (11.15%) DNS
5 34 (10.83%) DHCP
6 29 (9.24%) VPN
7 25 (7.96%) Firewall
7 25 (7.96%) VoIP
8 23 (7.32%) Wi-Fi
9 22 (7.01%) Remote Desktop
10 17 (5.41%) VLAN
11 14 (4.46%) Internet
12 13 (4.14%) FTP
12 13 (4.14%) SAN
13 10 (3.18%) Wireless
14 6 (1.91%) Skype
15 5 (1.59%) Intranet
16 4 (1.27%) IP Telephony
16 4 (1.27%) IPv4
17 3 (0.96%) Ethernet
Database & Business Intelligence
1 42 (13.38%) SQL Server
2 13 (4.14%) MySQL
3 8 (2.55%) SQL Server 2008
4 4 (1.27%) Relational Database
5 3 (0.96%) MS Access
5 3 (0.96%) SQL Server 2005
6 2 (0.64%) SQL Server 2012
7 1 (0.32%) Crystal Reports
Development Applications
1 3 (0.96%) Yeoman
General
1 22 (7.01%) Finance
2 11 (3.50%) Manufacturing
3 10 (3.18%) Retail
4 9 (2.87%) Electronics
4 9 (2.87%) Law
4 9 (2.87%) Telecoms
5 7 (2.23%) Games
6 6 (1.91%) Banking
6 6 (1.91%) Marketing
7 5 (1.59%) Back Office
7 5 (1.59%) Legal
8 3 (0.96%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 9 (2.87%) HTML
2 8 (2.55%) CSS
3 7 (2.23%) .NET
4 6 (1.91%) Web Services
5 1 (0.32%) ASP.NET
5 1 (0.32%) CSS3
5 1 (0.32%) EDI
5 1 (0.32%) HTML5
5 1 (0.32%) jQuery
5 1 (0.32%) XHTML
Miscellaneous
1 34 (10.83%) Driving Licence
2 27 (8.60%) Analytical Skills
3 13 (4.14%) Computer Science
4 12 (3.82%) Blackberry
4 12 (3.82%) iPhone
5 11 (3.50%) EPoS
6 9 (2.87%) Data Centre
7 8 (2.55%) Client/Server
8 7 (2.23%) iPad
9 5 (1.59%) Mathematics
9 5 (1.59%) Smartphone
10 4 (1.27%) Fat Client
10 4 (1.27%) Microsoft Licensing
10 4 (1.27%) Thin Client
10 4 (1.27%) Visualisation
11 3 (0.96%) Management Information System
12 2 (0.64%) Chip and PIN
12 2 (0.64%) Life Science
13 1 (0.32%) PDA
13 1 (0.32%) Wiki
Operating Systems
1 243 (77.39%) Windows
2 117 (37.26%) Windows 7
3 109 (34.71%) Windows Server
4 89 (28.34%) Windows Server 2008
5 78 (24.84%) Windows Server 2012
6 64 (20.38%) Windows 8
7 48 (15.29%) Windows XP
8 41 (13.06%) Windows Server 2003
9 24 (7.64%) Windows 10
10 23 (7.32%) Linux
11 14 (4.46%) Apple iOS
12 10 (3.18%) Android
12 10 (3.18%) Unix
13 8 (2.55%) Mac OS X
13 8 (2.55%) Windows Phone
14 6 (1.91%) Windows Mobile
14 6 (1.91%) Windows Vista
15 5 (1.59%) Mac OS
16 4 (1.27%) Windows 2000
Processes & Methodologies
1 55 (17.52%) ITIL
2 16 (5.10%) CRM
2 16 (5.10%) Mentoring
3 11 (3.50%) ERP
3 11 (3.50%) Kalman Filter
3 11 (3.50%) Migration
4 10 (3.18%) Continuous Improvement
4 10 (3.18%) Mobile Device Management
4 10 (3.18%) Time Management
5 8 (2.55%) Disaster Recovery
5 8 (2.55%) Email Filtering
5 8 (2.55%) Performance Improvement
5 8 (2.55%) Web Filtering
6 7 (2.23%) Service Management
7 6 (1.91%) Network Management
8 5 (1.59%) Content Management
9 4 (1.27%) Business Analysis
9 4 (1.27%) Data Analysis
9 4 (1.27%) Data Protection
9 4 (1.27%) Workflow
Programming Languages
1 29 (9.24%) SQL
2 18 (5.73%) PowerShell
3 11 (3.50%) C
4 8 (2.55%) VBScript
5 7 (2.23%) JavaScript
6 6 (1.91%) T-SQL
7 5 (1.59%) C#
7 5 (1.59%) Shell Script
8 3 (0.96%) Java
9 2 (0.64%) VB.NET
10 1 (0.32%) Apex Code
10 1 (0.32%) PHP
10 1 (0.32%) VB
10 1 (0.32%) VBA
Qualifications
1 39 (12.42%) Degree
2 38 (12.10%) Microsoft Certification
3 33 (10.51%) MCP
4 23 (7.32%) MCSA
5 22 (7.01%) MCSE
6 14 (4.46%) DBS Check
7 12 (3.82%) HND
7 12 (3.82%) MCITP
8 8 (2.55%) MCTS
9 6 (1.91%) Cisco Certification
10 5 (1.59%) CCNA
11 4 (1.27%) VMware Certified Professional (VCP)
12 3 (0.96%) CCENT
13 2 (0.64%) HNC
13 2 (0.64%) Server+ Certification
14 1 (0.32%) A+ Certification
14 1 (0.32%) ITIL Certification
14 1 (0.32%) MCDST
Quality Assurance & Compliance
1 36 (11.46%) SLA
2 4 (1.27%) Sarbanes-Oxley
3 1 (0.32%) PCI DSS
3 1 (0.32%) QA
System Software
1 195 (62.10%) Active Directory
2 54 (17.20%) VMware Infrastructure
3 49 (15.61%) Hyper-V
4 5 (1.59%) Terminal Server
4 5 (1.59%) Terminal Services
5 2 (0.64%) VMware Workstation
5 2 (0.64%) XenApp
6 1 (0.32%) VMware ESX
6 1 (0.32%) XenDesktop
Systems Management
1 15 (4.78%) SCCM
2 7 (2.23%) Backup Exec
3 5 (1.59%) Casper Suite
3 5 (1.59%) Windows Intune
4 4 (1.27%) cPanel
4 4 (1.27%) Plesk
5 3 (0.96%) Norton AntiVirus
6 1 (0.32%) SCVMM
6 1 (0.32%) Systems Management Server (SMS)
6 1 (0.32%) WSUS
Vendors
1 147 (46.82%) Microsoft
2 88 (28.03%) VMware
3 52 (16.56%) Citrix
4 22 (7.01%) Cisco
5 20 (6.37%) Dell
6 17 (5.41%) Avaya
7 15 (4.78%) Apple
8 11 (3.50%) HP
8 11 (3.50%) Intel Security
9 10 (3.18%) Veeam
10 9 (2.87%) Sophos
11 8 (2.55%) Progress
12 7 (2.23%) SYSPRO
13 6 (1.91%) Acronis
14 5 (1.59%) Altiris
15 4 (1.27%) Meraki
15 4 (1.27%) Sage
15 4 (1.27%) Supermicro
15 4 (1.27%) Symantec
16 3 (0.96%) Toshiba
Bristol
Recruitment Genius Ltd
Salary: £20000 - £24000 per annum
Posted: 14 hours ago
Glasgow, Lanarkshire
Greywood Associates Limited
Salary: £15000 - £18000 per annum + bens
Posted: Yesterday
Crewe, Cheshire
Ashdown IT
Salary: £22000 - £24000 per annum + benefits
Posted: Yesterday
Kidderminster, Worcestershire
Send
Salary: From £20,000 to £20,000 per annum + training + benefits
Posted: 4 days ago
London
Bluetownonline
Salary: £23000 - £26000 per annum
Posted: 4 days ago
Fareham, Hampshire
Talent Spa
Salary: Depending on capability
Posted: 4 days ago
Edgware, Middlesex
Natpoint Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago
West Sussex
Clearwater People Solutions
Salary: £30000 - £35000 Per Annum + benefits
Posted: 6 days ago
Cardiff, South Glamorgan
Send
Salary: From £18,000 to £20,000 per annum + training + benefits
Posted: 6 days ago
Newcastle, Staffordshire
Senitor Associates
Salary: £18000 - £20000 per annum + Brand New Company Van + Benefits
Posted: 6 days ago
Nantwich, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 per annum
Posted: 6 days ago
Andover, Hampshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum
Posted: 6 days ago
Shoreham-By-Sea, West Sussex
RecruitmentRevolution.com Limited
Salary: Up to £22,000 per annum + Benefits
Posted: 6 days ago
Salford, Lancashire
CV Screen Ltd
Salary: Up to £18k plus benefits
Posted: 6 days ago
Nottingham
Recruitment Genius Ltd
Salary: £16000 - £18000 per annum
Posted: 7 days ago
Kidderminster
Recruitment Genius Ltd
Salary: £16000 - £25000 per annum
Posted: 7 days ago
Uxbridge
Capita Resourcing Ltd
Salary: £24000 - £28000 per annum + Benefits
Posted: 7 days ago
London
Give-A-Grad-A-Go Ltd
Salary: £22k - 26k per year
Posted: 8 days ago
Stockport
Applause IT Ltd
Salary: £21000 - £26000 per annum + +Great Benefits
Posted: 8 days ago
Oxford
Recruitment Genius Ltd
Salary: £25000 - £30000 per annum
Posted: 8 days ago
London
Deerfoot IT Resources Ltd
Salary: £28000 - £32000 per annum
Posted: 15 days ago
Egham
Deerfoot IT Resources Ltd
Salary: £28000 - £32000 per annum
Posted: 15 days ago
Virginia Water
Bluetown Online LTD
Posted: 18 days ago
Didcot, Oxfordshire
Research Councils UK
Salary: From £21,733 to £29,248 per annum
Posted: 19 days ago
Lewes
Recruitment Genius Ltd
Posted: 20 days ago
Cheadle
Applause IT Ltd
Salary: £21000 - £25000 per annum + +Great Benefits
Posted: 20 days ago
Oxford
Recruitment Genius Ltd
Salary: £12000 - £17000 per annum
Posted: 21 days ago
Cheshire
Hays Specialist Recruitment Ltd
Salary: £24000.00 per annum
Posted: 25 days ago
Bristol
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 25 days ago
Stamford, Lincolnshire
Automation Resource Consultants
Salary: From £20,000 to £22,000 per annum
Posted: 26 days ago