The first part of the table below looks at the demand for the IT Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Technician in their job title over the 3 months to 22 May 2012 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all Job Titles currently tracked.

IT Support Technician
Location
3 months to
22 May 2012
Same period 2011Same period 2010
Rank797743655
Rank change year-on-year
Down-54Down-88
Matching permanent IT job ads7812297
As % of all permanent IT jobs located in the UK0.065 %0.099 %0.102 %
As % of the Job Titles category0.068 %0.106 %0.109 %
Number of salaries quoted6911596
Average salary£22,500£22,000£21,000
Average salary % change year-on-year
+2.27 %+4.76 %
90% of jobs offered a salary of more than£19,500£19,000£18,000
10% of jobs offered a salary of more than£30,000£30,000£25,600
UK excluding London average salary£22,000£22,000£20,500
% change year-on-year
-+7.31 %
IT Job Market, Job Titles CategoryAll Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category
11420611553789084
As % of all permanent IT jobs located in the UK94.71 %94.23 %93.30 %
Number of salaries quoted979339761273729
Average salary£42,500£42,500£42,500
90% of jobs offered a salary of more than£27,500£26,500£25,000
10% of jobs offered a salary of more than£70,000£75,000£72,500
UK excluding London average salary£38,000£37,500£36,500
% change year-on-year
+1.33 %+2.73 %

IT Support Technician
Demand Trend

The chart provides the 3-month moving total of permanent IT jobs citing IT Support Technician within the UK as a proportion of the total demand within the Job Titles category.

IT Support Technician Demand Trend

IT Support Technician
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician within the UK.

IT Support Technician Salary Trend

IT Support Technician
Salary Histogram

The chart provides a salary histogram for IT jobs citing IT Support Technician over the 3 months to 22 May 2012 within the UK.

IT Support Technician Salary Histogram

IT Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Technician within the UK over the 3 months to 22 May 2012. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
EnglandDown-6073£22,500+2.27 %
LondonDown-3318£29,500+34.09 %
South EastDown-5416£22,500+2.27 %
North WestDown-1312£21,500-14.00 %
ManchesterUp+411£21,500+34.37 %
West MidlandsDown-137£22,000+10.00 %
East of EnglandUp+16£23,500+14.63 %
BirminghamDown-56£22,000-51.11 %
East MidlandsUp+35£24,000+12.94 %
YorkshireDown-165£22,000-2.22 %
Ashton-under-LyneNew entry-5£26,000-
WindsorUp+144£30,000+7.14 %
West YorkshireDown-84£24,250+14.11 %
SurreyDown-204£19,500-2.50 %
BerkshireDown-234£30,000+7.14 %
BuckinghamshireNew entry-4£24,500-
BuryNew entry-4£21,500-
GuildfordNew entry-4£19,500-
North EastDown-63£21,500+2.38 %
HampshireDown-153£22,000-
CheshamNew entry-3£25,000-
HertfordshireUp+142£27,750+35.36 %
ScotlandUp+82£20,500+5.12 %
LeicestershireDown-92£28,000+55.55 %
LeicesterDown-152£28,000+55.55 %
HartlepoolNew entry-2£21,500-
KeighleyNew entry-2£27,000-
GlossopNew entry-2£19,500-
EdinburghNew entry-2£20,500-
St AlbansNew entry-2£27,750-

IT Support Technician
Top 30 Related IT Skills

For the 6 months to 22 May 2012, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title.

1166 (86.46 %)Windows
2113 (58.85 %)Microsoft
3108 (56.25 %)Active Directory
497 (50.52 %)MS Exchange
587 (45.31 %)MS Excel
678 (40.63 %)MS Office
775 (39.06 %)Windows XP
872 (37.50 %)Windows Server 2008
968 (35.42 %)Windows Server 2003
1063 (32.81 %)Microsoft Certification
1158 (30.21 %)Exchange Server 2007
1256 (29.17 %)Exchange Server 2003
1352 (27.08 %)Windows 7
1448 (25.00 %)MCSE
1541 (21.35 %)TCP/IP
1541 (21.35 %)VMware
1635 (18.23 %)Windows Vista
1635 (18.23 %)Blackberry
1732 (16.67 %)VPN
1732 (16.67 %)DNS
1831 (16.15 %)SQL
1930 (15.63 %)MCP
2029 (15.10 %)LAN
2029 (15.10 %)Exchange Server 2010
2128 (14.58 %)DHCP
2227 (14.06 %)Citrix
2227 (14.06 %)VMware Infrastructure
2325 (13.02 %)Cisco
2423 (11.98 %)WAN
2423 (11.98 %)Firewall

IT Support Technician
Top Related IT Skills by Category

For the 6 months to 22 May 2012, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title. Up to 20 skills are shown per category.

IT Job Market, Application Development CategoryApplication Development
14 (2.083 %).NET
14 (2.083 %)COM
22 (1.042 %)CSS
22 (1.042 %)ASP.NET
IT Job Market, Application Platforms CategoryApplication Platforms
197 (50.52 %)MS Exchange
258 (30.21 %)Exchange Server 2007
356 (29.17 %)Exchange Server 2003
429 (15.10 %)Exchange Server 2010
522 (11.46 %)Blackberry Enterprise Server
611 (5.729 %)SharePoint
77 (3.646 %)Lotus Notes
86 (3.125 %)IIS
86 (3.125 %)Exchange Server 2000
91 (0.521 %)SharePoint 2010
91 (0.521 %)CMS
IT Job Market, Applications CategoryApplications
187 (45.31 %)MS Excel
278 (40.63 %)MS Office
33 (1.563 %)Google Apps
41 (0.521 %)AutoCAD
41 (0.521 %)InDesign
41 (0.521 %)MS PowerPoint
41 (0.521 %)Vectorworks
IT Job Market, Business Applications CategoryBusiness Applications
16 (3.125 %)Line 500
22 (1.042 %)Dynamics NAV
31 (0.521 %)Line 50
IT Job Market, Communications & Networking CategoryCommunications & Networking
141 (21.35 %)TCP/IP
232 (16.67 %)VPN
232 (16.67 %)DNS
329 (15.10 %)LAN
428 (14.58 %)DHCP
523 (11.98 %)Firewall
523 (11.98 %)WAN
619 (9.896 %)VoIP
710 (5.208 %)SAN
87 (3.646 %)Ethernet
95 (2.604 %)NAS
95 (2.604 %)Internet
104 (2.083 %)WLAN
112 (1.042 %)Wireless
121 (0.521 %)IP Telephony
121 (0.521 %)VLAN
121 (0.521 %)Cisco IOS
121 (0.521 %)Network Security
121 (0.521 %)iSCSI
121 (0.521 %)ADSL
IT Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
122 (11.46 %)SQL Server
25 (2.604 %)SQL Server 2008
34 (2.083 %)SQL Server 2000
43 (1.563 %)MySQL
52 (1.042 %)SQL Server 2005
61 (0.521 %)Crystal Reports
IT Job Market, General CategoryGeneral
112 (6.250 %)Finance
211 (5.729 %)Retail
36 (3.125 %)Manufacturing
44 (2.083 %)Advertising
52 (1.042 %)Law
52 (1.042 %)Pharmaceutical
61 (0.521 %)Financial Institution
61 (0.521 %)Telecoms
61 (0.521 %)Automotive
61 (0.521 %)Legal
61 (0.521 %)Banking
61 (0.521 %)Marketing
61 (0.521 %)German Language
61 (0.521 %)Italian Language
61 (0.521 %)Spanish Language
IT Job Market, Miscellaneous CategoryMiscellaneous
135 (18.23 %)Blackberry
26 (3.125 %)iPhone
26 (3.125 %)Smartphone
35 (2.604 %)Replication
43 (1.563 %)iSeries
43 (1.563 %)Client/Server
52 (1.042 %)AS400
52 (1.042 %)Mathematics
52 (1.042 %)Computer Science
61 (0.521 %)Fat Client
61 (0.521 %)Video Conferencing
61 (0.521 %)FMCG
61 (0.521 %)EPoS
61 (0.521 %)Thin Client
61 (0.521 %)SaaS
61 (0.521 %)Hedge funds
61 (0.521 %)PDA
IT Job Market, Operating Systems CategoryOperating Systems
1166 (86.46 %)Windows
275 (39.06 %)Windows XP
372 (37.50 %)Windows Server 2008
468 (35.42 %)Windows Server 2003
552 (27.08 %)Windows 7
635 (18.23 %)Windows Vista
720 (10.42 %)Linux
815 (7.813 %)Windows 2000 Server
97 (3.646 %)Windows 2000
106 (3.125 %)Mac OS X
106 (3.125 %)Android
106 (3.125 %)Ubuntu
115 (2.604 %)UNIX
124 (2.083 %)Windows Mobile
133 (1.563 %)Apple iOS
142 (1.042 %)Red Hat Enterprise Linux
142 (1.042 %)Mac OS
142 (1.042 %)SUSE
142 (1.042 %)NetWare
IT Job Market, Processes & Methodologies CategoryProcesses & Methodologies
116 (8.333 %)ITIL
28 (4.167 %)E-Commerce
37 (3.646 %)Migration
37 (3.646 %)Time Management
37 (3.646 %)Network Management
44 (2.083 %)Document Management
44 (2.083 %)Data Analysis
53 (1.563 %)Business Continuity
53 (1.563 %)Service Delivery
62 (1.042 %)Web Design
62 (1.042 %)Logistics
62 (1.042 %)ERP
62 (1.042 %)CRM
62 (1.042 %)Disaster Recovery
62 (1.042 %)ITSM
71 (0.521 %)Data Security
71 (0.521 %)Workflow
71 (0.521 %)CAD
71 (0.521 %)Knowledge Management
71 (0.521 %)Software Testing
IT Job Market, Programming Languages CategoryProgramming Languages
131 (16.15 %)SQL
26 (3.125 %)C
34 (2.083 %)PHP
42 (1.042 %)C++
42 (1.042 %)VB
42 (1.042 %)Objective-C
51 (0.521 %)C#
IT Job Market, Qualifications CategoryQualifications
163 (32.81 %)Microsoft Certification
248 (25.00 %)MCSE
330 (15.63 %)MCP
422 (11.46 %)MCSA
520 (10.42 %)MCITP
616 (8.333 %)Degree
78 (4.167 %)MCTS
87 (3.646 %)Citrix Certification
87 (3.646 %)Cisco Certification
95 (2.604 %)CCNA
95 (2.604 %)VMware Certified Professional (VCP)
104 (2.083 %)Network+ Certification
112 (1.042 %)MCDST
112 (1.042 %)A+ Certification
112 (1.042 %)Security Cleared
121 (0.521 %)ACTC
121 (0.521 %)SC Cleared
121 (0.521 %)CCA
121 (0.521 %)HNC
121 (0.521 %)HND
IT Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
15 (2.604 %)SLA
22 (1.042 %)Sarbanes-Oxley
IT Job Market, System Software CategorySystem Software
1108 (56.25 %)Active Directory
227 (14.06 %)VMware Infrastructure
319 (9.896 %)Terminal Services
413 (6.771 %)Hyper-V
511 (5.729 %)ISA Server
65 (2.604 %)Terminal Server
74 (2.083 %)XenApp
74 (2.083 %)VMware Workstation
74 (2.083 %)Citrix Presentation Server
83 (1.563 %)XenServer
83 (1.563 %)vSphere
91 (0.521 %)VMware ESX
91 (0.521 %)Microsoft Virtual Server
IT Job Market, Systems Management CategorySystems Management
118 (9.375 %)Backup Exec
27 (3.646 %)Norton AntiVirus
34 (2.083 %)ARCserve
41 (0.521 %)Opalis
41 (0.521 %)SCCM
41 (0.521 %)SCOM
41 (0.521 %)Tivoli Endpoint Manager
IT Job Market, Vendors CategoryVendors
1113 (58.85 %)Microsoft
241 (21.35 %)VMware
327 (14.06 %)Citrix
425 (13.02 %)Cisco
515 (7.813 %)Symantec
614 (7.292 %)Sage
712 (6.250 %)Avaya
810 (5.208 %)Sophos
97 (3.646 %)Lotus
105 (2.604 %)Oracle
105 (2.604 %)HP
105 (2.604 %)McAfee
105 (2.604 %)Apple
114 (2.083 %)Google
114 (2.083 %)Websense
114 (2.083 %)CA
122 (1.042 %)Novell
122 (1.042 %)Red Hat
122 (1.042 %)CheckPoint
122 (1.042 %)Dell