The statistics below represent IT jobs advertised across the UK that had IT Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
IT Support Technician
Rank 809 796 828
Rank change year-on-year
-13 +32
Permanent jobs requiring an IT Support Technician 112 171 175
As % of all permanent IT jobs located in the UK 0.11% 0.16% 0.14%
As % of the Job Titles category 0.12% 0.16% 0.15%
Number of salaries quoted 99 146 161
Median salary £23,000 £22,500 £22,500
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £19,000 £19,000 £19,000
10% offered a salary of more than £29,600 £32,500 £32,500
UK excluding London median salary £22,500 £22,000 £22,500
% change year-on-year
+2.27% -2.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94551 104274 117052
As % of all permanent IT jobs located in the UK 96.30% 96.45% 96.49%
Number of salaries quoted 79526 85540 95895
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support Technician
Jobs Demand Trend

The demand trend of job ads that featured IT Support Technician in the job title.

IT Support Technician Jobs Demand Trend in the UK

IT Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician within the UK.

IT Support Technician Salary Trend in the UK

IT Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Technician over the 3 months to 30 May 2016 within the UK.

IT Support Technician Salary Histogram in the UK

IT Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the UK over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -14 104 £23,000 +2.22% 22
South East +43 39 £23,500 +6.81% 5
London -6 19 £26,000 -7.14% 4
Surrey +22 15 £24,000 +20.00%
Yorkshire +10 11 £23,000 +9.52% 2
North West +17 10 £22,000 -4.34% 8
West Yorkshire +22 9 £22,750 +3.40% 1
Hampshire +15 9 £19,000 -5.00% 1
West Midlands -11 9 £22,500 -4.25% 3
South West -2 8 £20,750 -5.68%
Andover - 8 £19,000 -
Bristol +11 7 £20,500 +10.81%
Merseyside +13 5 £20,750 - 4
Manchester +10 5 £23,000 - 3
Scotland +5 5 £21,500 -4.44% 2
East Midlands +1 5 £30,000 +50.00%
Oxfordshire -11 5 £23,500 +6.81% 3
Birmingham - 5 - - 1
Epsom - 5 £24,000 -
Leeds - 5 £23,000 -
Berkshire +20 4 £21,750 +14.47%
Oxford +8 4 £23,500 +44.61% 2
West Sussex -4 4 £26,000 +26.82% 1
Liverpool - 4 £22,000 - 2
East of England +17 3 £26,000 +10.63%
Reading +15 3 £23,000 +21.05%
Redhill +11 3 £25,000 +19.04%
Edinburgh +1 3 £26,750 -
Nottinghamshire 0 3 £30,000 +48.14%
Cambridgeshire +5 2 £35,500 +69.04%

IT Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 30 May 2016, IT Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Technician in the job title.

1 191 (75.20%) Windows
2 168 (66.14%) Active Directory
3 120 (47.24%) Microsoft
4 111 (43.70%) MS Office
5 88 (34.65%) Windows 7
6 87 (34.25%) Windows Server
7 78 (30.71%) MS Excel
8 75 (29.53%) MS Exchange
9 73 (28.74%) VMware
10 72 (28.35%) Windows Server 2008
11 56 (22.05%) Windows Server 2012
12 46 (18.11%) Windows 8
13 41 (16.14%) ITIL
14 40 (15.75%) Firewall
15 37 (14.57%) Citrix
15 37 (14.57%) VMware Infrastructure
16 32 (12.60%) Linux
16 32 (12.60%) Office 365
17 30 (11.81%) VPN
17 30 (11.81%) DNS
18 29 (11.42%) LAN
18 29 (11.42%) SQL Server
19 27 (10.63%) DHCP
20 25 (9.84%) WAN
20 25 (9.84%) Exchange Server 2010
20 25 (9.84%) Driving Licence
21 24 (9.45%) Windows 10
21 24 (9.45%) Degree
22 23 (9.06%) Windows XP
23 21 (8.27%) Kalman Filter

IT Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 75 (29.53%) MS Exchange
2 25 (9.84%) Exchange Server 2010
3 18 (7.09%) SharePoint
4 14 (5.51%) Exchange Server 2013
5 7 (2.76%) Exchange Server 2007
5 7 (2.76%) IIS
5 7 (2.76%) SharePoint 2013
6 6 (2.36%) Skype for Business
7 3 (1.18%) Exchange Server 2003
8 1 (0.39%) IBM Notes
8 1 (0.39%) WordPress
Applications
1 111 (43.70%) MS Office
2 78 (30.71%) MS Excel
3 17 (6.69%) MS PowerPoint
4 4 (1.57%) Photoshop
5 1 (0.39%) Adobe Creative Suite
5 1 (0.39%) AutoCAD
5 1 (0.39%) MS Project
5 1 (0.39%) MS Visio
Business Applications
1 7 (2.76%) Dynamics CRM
2 3 (1.18%) GoldMine
3 1 (0.39%) Dynamics GP
Cloud Services
1 32 (12.60%) Office 365
2 5 (1.97%) Microsoft Azure
2 5 (1.97%) Mimecast
3 1 (0.39%) Amazon AWS
3 1 (0.39%) Amazon EC2
3 1 (0.39%) Amazon S3
3 1 (0.39%) Google Apps
Communications & Networking
1 40 (15.75%) Firewall
2 30 (11.81%) DNS
2 30 (11.81%) VPN
3 29 (11.42%) LAN
4 27 (10.63%) DHCP
5 25 (9.84%) WAN
6 20 (7.87%) Internet
7 19 (7.48%) Wireless
8 16 (6.30%) Remote Desktop
8 16 (6.30%) TCP/IP
9 15 (5.91%) FTP
9 15 (5.91%) NAS
9 15 (5.91%) SAN
10 13 (5.12%) VoIP
11 9 (3.54%) Wi-Fi
12 5 (1.97%) Skype
13 4 (1.57%) Broadband
13 4 (1.57%) IP Telephony
14 3 (1.18%) Unified Communications
14 3 (1.18%) VLAN
Database & Business Intelligence
1 29 (11.42%) SQL Server
2 7 (2.76%) MySQL
3 5 (1.97%) SQL Server 2008
4 4 (1.57%) MS Access
4 4 (1.57%) SQL Server 2012
5 1 (0.39%) SQL Server 2005
5 1 (0.39%) SQL Server Reporting Services
Development Applications
1 1 (0.39%) Ant
General
1 12 (4.72%) Telecoms
2 10 (3.94%) Finance
3 7 (2.76%) Marketing
4 6 (2.36%) Law
5 4 (1.57%) German Language
5 4 (1.57%) Pharmaceutical
6 3 (1.18%) Legal
6 3 (1.18%) Manufacturing
6 3 (1.18%) Retail
7 2 (0.79%) Banking
7 2 (0.79%) Games
8 1 (0.39%) Back Office
8 1 (0.39%) Electronics
Libraries, Frameworks & Software Standards
1 6 (2.36%) Web Services
2 5 (1.97%) HTML
3 3 (1.18%) CSS
4 2 (0.79%) .NET
4 2 (0.79%) CSS3
4 2 (0.79%) HTML5
5 1 (0.39%) ASP.NET
5 1 (0.39%) EDI
5 1 (0.39%) jQuery
5 1 (0.39%) XHTML
Miscellaneous
1 25 (9.84%) Driving Licence
2 16 (6.30%) Analytical Skills
3 12 (4.72%) iPad
4 11 (4.33%) Smartphone
5 10 (3.94%) iPhone
6 9 (3.54%) Client/Server
7 8 (3.15%) Computer Science
8 7 (2.76%) Blackberry
8 7 (2.76%) Data Centre
8 7 (2.76%) EPoS
9 6 (2.36%) Management Information System
10 4 (1.57%) Microsoft Licensing
11 3 (1.18%) Fat Client
11 3 (1.18%) Thin Client
12 2 (0.79%) Clustering
12 2 (0.79%) PDA
12 2 (0.79%) VLE
13 1 (0.39%) BBC
13 1 (0.39%) CCTV
13 1 (0.39%) Wiki
Operating Systems
1 191 (75.20%) Windows
2 88 (34.65%) Windows 7
3 87 (34.25%) Windows Server
4 72 (28.35%) Windows Server 2008
5 56 (22.05%) Windows Server 2012
6 46 (18.11%) Windows 8
7 32 (12.60%) Linux
8 24 (9.45%) Windows 10
9 23 (9.06%) Windows XP
10 16 (6.30%) Windows Server 2003
11 15 (5.91%) Mac OS
12 13 (5.12%) Android
13 10 (3.94%) Apple iOS
14 7 (2.76%) Mac OS X
15 5 (1.97%) Windows Phone
16 4 (1.57%) Windows Mobile
17 2 (0.79%) CentOS
18 1 (0.39%) Mac OS X Server
18 1 (0.39%) Ubuntu
18 1 (0.39%) Windows Vista
Processes & Methodologies
1 41 (16.14%) ITIL
2 21 (8.27%) Kalman Filter
3 14 (5.51%) ERP
4 12 (4.72%) Continuous Improvement
4 12 (4.72%) CRM
4 12 (4.72%) Disaster Recovery
4 12 (4.72%) Mentoring
5 11 (4.33%) Mobile Device Management
6 9 (3.54%) Data Protection
6 9 (3.54%) Web Filtering
7 8 (3.15%) Email Filtering
7 8 (3.15%) Performance Improvement
7 8 (3.15%) Service Management
8 7 (2.76%) Time Management
9 5 (1.97%) Case Management
10 4 (1.57%) Digital Marketing
10 4 (1.57%) Internet Marketing
10 4 (1.57%) Root Cause Analysis
10 4 (1.57%) Software Licensing
10 4 (1.57%) Tag Management
Programming Languages
1 19 (7.48%) SQL
2 13 (5.12%) PowerShell
3 8 (3.15%) C
3 8 (3.15%) VBScript
4 4 (1.57%) Shell Script
5 3 (1.18%) JavaScript
6 2 (0.79%) Java
6 2 (0.79%) PHP
7 1 (0.39%) Apex Code
7 1 (0.39%) Bash Shell
7 1 (0.39%) C#
7 1 (0.39%) Perl
7 1 (0.39%) Python
7 1 (0.39%) VB
7 1 (0.39%) VB.NET
Qualifications
1 24 (9.45%) Degree
2 20 (7.87%) MCSE
2 20 (7.87%) Microsoft Certification
3 16 (6.30%) MCP
4 15 (5.91%) DBS Check
5 10 (3.94%) HND
6 8 (3.15%) MCSA
7 6 (2.36%) MCITP
8 5 (1.97%) Server+ Certification
9 4 (1.57%) ITIL Foundation Certificate
10 2 (0.79%) CCNA
10 2 (0.79%) Cisco Certification
11 1 (0.39%) HNC
11 1 (0.39%) MCTS
11 1 (0.39%) PMI Certification
11 1 (0.39%) Security Cleared
11 1 (0.39%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 16 (6.30%) SLA
2 2 (0.79%) ISO/IEC 27001
3 1 (0.39%) ISO 9001
3 1 (0.39%) PCI DSS
3 1 (0.39%) QA
System Software
1 168 (66.14%) Active Directory
2 37 (14.57%) VMware Infrastructure
3 20 (7.87%) Hyper-V
4 7 (2.76%) Terminal Services
5 5 (1.97%) VMware ESXi
6 3 (1.18%) XenApp
7 2 (0.79%) XenDesktop
8 1 (0.39%) ISA Server
8 1 (0.39%) VMware ESX
8 1 (0.39%) VMware Workstation
8 1 (0.39%) vSphere
Systems Management
1 14 (5.51%) Backup Exec
2 13 (5.12%) Norton AntiVirus
3 12 (4.72%) SCCM
4 4 (1.57%) Windows Intune
5 3 (1.18%) cPanel
5 3 (1.18%) Plesk
6 1 (0.39%) MAILsweeper
6 1 (0.39%) Munin
6 1 (0.39%) Nagios
6 1 (0.39%) SCVMM
6 1 (0.39%) Systems Management Server (SMS)
6 1 (0.39%) WSUS
Vendors
1 120 (47.24%) Microsoft
2 73 (28.74%) VMware
3 37 (14.57%) Citrix
4 19 (7.48%) Apple
5 18 (7.09%) Dell
6 16 (6.30%) Symantec
7 15 (5.91%) Cisco
7 15 (5.91%) HP
8 11 (4.33%) Synology
9 10 (3.94%) Veeam
10 8 (3.15%) Intel Security
10 8 (3.15%) Progress
10 8 (3.15%) SonicWALL
11 7 (2.76%) Avaya
11 7 (2.76%) Sophos
11 7 (2.76%) SYSPRO
12 6 (2.36%) Sage
13 5 (1.97%) WatchGuard
14 3 (1.18%) Supermicro
15 2 (0.79%) ZyXEL
Falkirk, Stirlingshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £23000.00 per annum
Posted: 3 days ago
Falkirk
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £23000.00 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £20035.00 per annum
Posted: 4 days ago
Southport, Merseyside
DCV Technologies
Salary: From £17,000 to £17,000 per annum £17k + Benefits
Posted: 3 days ago
Sutton Coldfield, West Midlands (County)
Hot Rec
Salary: £18k per year
Posted: 3 days ago
Nantwich
Energize Recruitment Solutions Ltd
Salary: £17000 - £22000 per annum
Posted: 3 days ago
Salford, Lancashire
CV Screen Ltd
Salary: Up to £19.5k plus benefits
Posted: 6 days ago
City, London
Oscar
Salary: £16000 - £25000 per annum + Benefits
Posted: 3 days ago
West Sussex
Candidate Source
Salary: £23,000 - £28,000 per annum starting salary
Posted: 4 days ago
Coventry, West Midlands (County)
CV Screen Ltd
Salary: to £20,000 + Benefits
Posted: 5 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: 2 days ago
Birkenhead, Merseyside
Sanderson
Salary: £18000.00 - £25000.00 per annum
Posted: 5 days ago
City, London
Greywood Associates Limited
Salary: £28000 - £34000 per annum + bens
Posted: 5 days ago
London
Give-A-Grad-A-Go Ltd
Salary: £22k - 26k per year
Posted: 6 days ago
Fareham
Deerfoot IT Resources Ltd
Salary: £17000 per annum + benefits
Posted: 10 days ago
Abingdon, Oxfordshire
ninesharp
Salary: £22000 - £28000 per annum + bonus, pension etc...
Posted: 6 days ago
Bradford
Hays Specialist Recruitment
Salary: £19000.00 - £20000.00 per annum
Posted: 12 days ago
Croydon, Surrey
Centronic Limited
Salary: Up to £25,000 per annum + benefits
Posted: 18 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-28000 Per Annum
Posted: 13 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-28000 Per Annum
Posted: 13 days ago
Salford, Lancashire
Unified Messaging Systems
Salary: From £19,000 to £30,000 per annum plus comprehensive bonus package.
Posted: 12 days ago
Kingston Upon Hull
Recruitment Genius Ltd
Salary: £19000 - £23000 per annum
Posted: 13 days ago
Oxford
Recruitment Genius Ltd
Salary: £25000 - £30000 per annum
Posted: 25 days ago
Liverpool, Merseyside
Connect Internet Solutions Ltd
Salary: From £15,000 to £22,000 per annum
Posted: 14 days ago
Liverpool
Networx
Salary: £Competitive Salary
Posted: 26 days ago