The statistics below represent IT jobs advertised across the UK that had IT Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
IT Support Technician
Rank 799 790 856
Rank change year-on-year
-9 +66
Permanent jobs requiring an IT Support Technician 122 174 156
As % of all permanent IT jobs located in the UK 0.13% 0.16% 0.13%
As % of the Job Titles category 0.13% 0.16% 0.13%
Number of salaries quoted 109 145 145
Median salary £23,000 £22,500 £22,500
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £19,900 £19,000 £18,000
10% offered a salary of more than £30,000 £32,350 £32,500
UK excluding London median salary £22,750 £22,000 £22,500
% change year-on-year
+3.40% -2.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
93569 106792 116655
As % of all permanent IT jobs located in the UK 96.39% 96.49% 96.50%
Number of salaries quoted 78866 88051 95388
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support Technician
Jobs Demand Trend

The demand trend of job ads that featured IT Support Technician in the job title.

IT Support Technician Jobs Demand Trend in the UK

IT Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician within the UK.

IT Support Technician Salary Trend in the UK

IT Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Technician over the 3 months to 25 June 2016 within the UK.

IT Support Technician Salary Histogram in the UK

IT Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the UK over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -11 107 £23,000 +2.22% 19
South East +50 31 £24,000 +9.09% 7
London +9 19 £27,500 -3.50% 2
Yorkshire +24 12 £23,000 +15.00% 3
North West +20 11 £22,000 -3.29% 4
West Midlands -16 11 £21,500 -8.51% 2
Surrey +28 10 £24,000 +14.28% 1
West Yorkshire +12 9 £23,000 +4.54% 2
East of England +19 8 £28,000 +19.14%
Scotland +12 8 £21,500 -4.44%
East Midlands +3 8 £28,000 +43.58% 1
South West 0 8 £22,250 -1.11%
Leeds - 7 £23,000 -
Hampshire +13 6 £19,000 -9.52% 1
Nottinghamshire +10 6 £26,500 +30.86%
Merseyside +7 6 £22,000 -
Oxfordshire -13 6 £25,000 +13.63% 2
Birmingham - 6 £20,035 -
Cheshire +46 5 £22,000 -3.29% 1
Bristol +26 5 £21,000 +13.51%
Oxford -1 5 £25,000 +53.84% 2
Epsom - 5 £24,000 -
Liverpool - 5 £22,000 -
Kent +20 4 £26,250 +19.31% 2
Edinburgh +15 4 £20,000 -
Falkirk - 4 £21,500 -
Andover - 4 £19,000 -
City of London +41 3 £37,500 +30.43%
Redhill +20 3 £25,000 +19.04%
Northwich - 3 £22,000 - 1

IT Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 25 June 2016, IT Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Technician in the job title.

1 197 (76.06%) Windows
2 169 (65.25%) Active Directory
3 127 (49.03%) Microsoft
4 108 (41.70%) MS Office
5 90 (34.75%) Windows Server
6 84 (32.43%) Windows 7
7 77 (29.73%) Windows Server 2008
8 76 (29.34%) MS Excel
9 71 (27.41%) MS Exchange
10 66 (25.48%) VMware
11 59 (22.78%) Windows Server 2012
12 44 (16.99%) Firewall
13 43 (16.60%) Windows 8
14 38 (14.67%) Office 365
15 36 (13.90%) ITIL
16 35 (13.51%) Citrix
16 35 (13.51%) VMware Infrastructure
17 32 (12.36%) Linux
18 29 (11.20%) VPN
18 29 (11.20%) DNS
19 28 (10.81%) DHCP
20 27 (10.42%) SQL Server
21 26 (10.04%) Microsoft Certification
21 26 (10.04%) Driving Licence
21 26 (10.04%) Exchange Server 2010
22 25 (9.65%) Windows XP
22 25 (9.65%) Degree
23 23 (8.88%) SQL
24 21 (8.11%) Windows 10
24 21 (8.11%) Remote Desktop

IT Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (27.41%) MS Exchange
2 26 (10.04%) Exchange Server 2010
3 15 (5.79%) SharePoint
4 13 (5.02%) Exchange Server 2013
5 8 (3.09%) IIS
6 5 (1.93%) Exchange Server 2007
7 4 (1.54%) SharePoint 2013
8 3 (1.16%) Exchange Server 2003
8 3 (1.16%) Skype for Business
9 2 (0.77%) SAS
10 1 (0.39%) IBM Notes
10 1 (0.39%) WordPress
Applications
1 108 (41.70%) MS Office
2 76 (29.34%) MS Excel
3 19 (7.34%) MS PowerPoint
4 3 (1.16%) Photoshop
5 1 (0.39%) Adobe Creative Suite
5 1 (0.39%) MS Project
5 1 (0.39%) MS Visio
Business Applications
1 8 (3.09%) Dynamics CRM
2 3 (1.16%) GoldMine
3 1 (0.39%) Dynamics NAV
3 1 (0.39%) Sage 200
Cloud Services
1 38 (14.67%) Office 365
2 5 (1.93%) Mimecast
3 2 (0.77%) Microsoft Azure
4 1 (0.39%) Amazon AWS
4 1 (0.39%) Amazon EC2
4 1 (0.39%) Amazon S3
4 1 (0.39%) Dropbox
4 1 (0.39%) Google Apps
Communications & Networking
1 44 (16.99%) Firewall
2 29 (11.20%) DNS
2 29 (11.20%) VPN
3 28 (10.81%) DHCP
4 21 (8.11%) Remote Desktop
5 20 (7.72%) LAN
5 20 (7.72%) TCP/IP
6 19 (7.34%) WAN
6 19 (7.34%) Wireless
7 16 (6.18%) Internet
7 16 (6.18%) NAS
7 16 (6.18%) SAN
8 11 (4.25%) FTP
9 10 (3.86%) VoIP
9 10 (3.86%) Wi-Fi
10 4 (1.54%) Broadband
10 4 (1.54%) IP Telephony
11 3 (1.16%) Ethernet
11 3 (1.16%) Intranet
11 3 (1.16%) VLAN
Database & Business Intelligence
1 27 (10.42%) SQL Server
2 5 (1.93%) SQL Server 2008
2 5 (1.93%) SQL Server 2012
3 4 (1.54%) MS Access
4 3 (1.16%) MySQL
5 1 (0.39%) SQL Server 2005
5 1 (0.39%) SQL Server Reporting Services
Development Applications
1 1 (0.39%) Ant
General
1 14 (5.41%) Telecoms
2 10 (3.86%) Finance
3 8 (3.09%) Marketing
4 6 (2.32%) Manufacturing
5 4 (1.54%) German Language
5 4 (1.54%) Law
5 4 (1.54%) Pharmaceutical
6 3 (1.16%) Retail
7 2 (0.77%) Banking
7 2 (0.77%) Games
7 2 (0.77%) Legal
8 1 (0.39%) Aerospace
8 1 (0.39%) Back Office
8 1 (0.39%) Electronics
8 1 (0.39%) Italian Language
Libraries, Frameworks & Software Standards
1 9 (3.47%) Web Services
2 6 (2.32%) HTML
3 3 (1.16%) CSS
4 2 (0.77%) CSS3
4 2 (0.77%) HTML5
5 1 (0.39%) .NET
5 1 (0.39%) ASP.NET
5 1 (0.39%) EDI
5 1 (0.39%) jQuery
5 1 (0.39%) XHTML
Miscellaneous
1 26 (10.04%) Driving Licence
2 14 (5.41%) iPad
3 13 (5.02%) Analytical Skills
3 13 (5.02%) iPhone
4 9 (3.47%) Blackberry
5 8 (3.09%) EPoS
5 8 (3.09%) Management Information System
5 8 (3.09%) Smartphone
6 7 (2.70%) Computer Science
6 7 (2.70%) Data Centre
7 6 (2.32%) Client/Server
8 3 (1.16%) Clustering
8 3 (1.16%) Mathematics
8 3 (1.16%) Microsoft Licensing
9 2 (0.77%) AS400
9 2 (0.77%) Fat Client
9 2 (0.77%) PDA
9 2 (0.77%) Thin Client
9 2 (0.77%) Video Conferencing
9 2 (0.77%) VLE
Operating Systems
1 197 (76.06%) Windows
2 90 (34.75%) Windows Server
3 84 (32.43%) Windows 7
4 77 (29.73%) Windows Server 2008
5 59 (22.78%) Windows Server 2012
6 43 (16.60%) Windows 8
7 32 (12.36%) Linux
8 25 (9.65%) Windows XP
9 21 (8.11%) Windows 10
10 16 (6.18%) Mac OS
10 16 (6.18%) Windows Server 2003
11 11 (4.25%) Android
12 9 (3.47%) Apple iOS
13 7 (2.70%) Mac OS X
14 5 (1.93%) Windows Mobile
15 2 (0.77%) CentOS
15 2 (0.77%) Windows Phone
15 2 (0.77%) Windows Vista
16 1 (0.39%) Mac OS X Server
16 1 (0.39%) Windows 2000 Server
Processes & Methodologies
1 36 (13.90%) ITIL
2 19 (7.34%) Kalman Filter
3 17 (6.56%) ERP
4 16 (6.18%) CRM
5 14 (5.41%) Disaster Recovery
6 13 (5.02%) Mentoring
7 12 (4.63%) Service Management
7 12 (4.63%) Time Management
8 11 (4.25%) Data Protection
9 10 (3.86%) Continuous Improvement
10 8 (3.09%) Mobile Device Management
10 8 (3.09%) Web Filtering
11 6 (2.32%) Asset Management
11 6 (2.32%) Email Filtering
12 5 (1.93%) Root Cause Analysis
13 4 (1.54%) Affiliate Marketing
13 4 (1.54%) Case Management
13 4 (1.54%) Online Marketing
13 4 (1.54%) Performance Improvement
13 4 (1.54%) Tag Management
Programming Languages
1 23 (8.88%) SQL
2 11 (4.25%) C
3 7 (2.70%) PowerShell
4 4 (1.54%) VBScript
5 3 (1.16%) JavaScript
6 2 (0.77%) PHP
6 2 (0.77%) RPG
6 2 (0.77%) VB
7 1 (0.39%) Apex Code
7 1 (0.39%) Bash Shell
7 1 (0.39%) C#
7 1 (0.39%) Perl
7 1 (0.39%) Python
7 1 (0.39%) Shell Script
Qualifications
1 26 (10.04%) Microsoft Certification
2 25 (9.65%) Degree
3 21 (8.11%) MCSE
4 12 (4.63%) DBS Check
4 12 (4.63%) MCP
5 9 (3.47%) MCITP
6 8 (3.09%) MCSA
7 6 (2.32%) HND
8 5 (1.93%) Server+ Certification
9 4 (1.54%) ITIL Foundation Certificate
10 3 (1.16%) CCNA
10 3 (1.16%) Cisco Certification
11 2 (0.77%) BPSS Clearance
11 2 (0.77%) MCTS
11 2 (0.77%) PMI Certification
11 2 (0.77%) Security Cleared
12 1 (0.39%) A+ Certification
12 1 (0.39%) CCA
12 1 (0.39%) Citrix Certification
12 1 (0.39%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 16 (6.18%) SLA
2 2 (0.77%) ISO/IEC 27001
3 1 (0.39%) ISO 9001
3 1 (0.39%) PCI DSS
3 1 (0.39%) QA
System Software
1 169 (65.25%) Active Directory
2 35 (13.51%) VMware Infrastructure
3 19 (7.34%) Hyper-V
4 9 (3.47%) Terminal Services
5 5 (1.93%) VMware ESXi
6 4 (1.54%) Virtual Servers
6 4 (1.54%) XenApp
7 2 (0.77%) XenDesktop
8 1 (0.39%) ISA Server
8 1 (0.39%) Virtual Desktop
8 1 (0.39%) Virtual Machines
8 1 (0.39%) VMware ESX
8 1 (0.39%) VMware Workstation
8 1 (0.39%) vSphere
Systems Management
1 15 (5.79%) Backup Exec
2 13 (5.02%) Norton AntiVirus
3 7 (2.70%) SCCM
4 2 (0.77%) cPanel
4 2 (0.77%) Plesk
5 1 (0.39%) MAILsweeper
5 1 (0.39%) Microsoft Intune
5 1 (0.39%) Munin
5 1 (0.39%) Nagios
Vendors
1 127 (49.03%) Microsoft
2 66 (25.48%) VMware
3 35 (13.51%) Citrix
4 19 (7.34%) Apple
5 18 (6.95%) Cisco
6 17 (6.56%) Symantec
7 16 (6.18%) HP
8 14 (5.41%) Dell
9 11 (4.25%) Synology
10 8 (3.09%) Intel Security
10 8 (3.09%) SonicWALL
10 8 (3.09%) Sophos
11 7 (2.70%) Sage
12 6 (2.32%) Avaya
12 6 (2.32%) Veeam
12 6 (2.32%) WatchGuard
13 4 (1.54%) Progress
13 4 (1.54%) SYSPRO
14 3 (1.16%) Mitel
14 3 (1.16%) Salesforce.com
Leicester, Leicestershire
Capita Resourcing - IT Resourcing
Salary: £24000 - £34000 per annum + Pension & Benefits
Posted: 22 hours ago
Northwich
Energize Recruitment Solutions Ltd
Salary: £17000 - £22000 per annum
Posted: Yesterday
York, North Yorkshire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent training opportunities
Posted: Yesterday
South West London
Ashdown IT
Salary: £30000 - £35000 per annum + benefits
Posted: Yesterday
Kidderminster, Worcestershire
Search Consultancy
Salary: £18000 - £250000 per annum
Posted: 4 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: 22 hours ago
Wetherby, West Yorkshire
Search Consultancy
Posted: 4 days ago
Manchester, Lancashire
Bluetownonline
Salary: £16016 per annum
Posted: Yesterday
Coventry, United Kingdom
University of Warwick
Salary: £20,989 - £24298 pa
Posted: 10 days ago
Castleford
Recruitment Genius Ltd
Salary: £14000 - £17000 per annum
Posted: 3 days ago
Basingstoke, Hampshire
Lorien Resourcing
Salary: Competitive + Benefits
Posted: 5 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £18000 - £22000 per annum + benefits
Posted: 3 days ago
Cheadle, Cheshire
Recital Consulting
Salary: £20000 - £26000 Per Annum
Posted: 4 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum 30 days holiday + excellent pension
Posted: 3 days ago
Woking, Surrey
Woking & Sam Beare Hospices
Salary: From £18,500 to £20,500 per annum 37.5 hours per week (8.30am-16.30pm)
Posted: 16 days ago
Tonbridge
Recruitment Genius Ltd
Salary: £26520 - £35700 per annum
Posted: 10 days ago
Crawley, West Sussex
Aerotron
Salary: Comptitive salary + excellent benefits
Posted: 11 days ago
Kent
Nigel Frank International Limited - Newcastle
Salary: £25000 - £40000 per annum
Posted: 17 days ago
Central London / West End
Bordier UK
Salary: From £20,000 to £25,000 per annum plus benefits
Posted: 23 days ago