The table below looks at the statistics for the IT Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Technician in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
IT Support Technician
Rank 772 806 819
Rank change year-on-year
+34 +13
Permanent jobs requiring an IT Support Technician 128 104 73
As % of all permanent IT jobs located in the UK 0.12% 0.091% 0.069%
As % of the Job Titles category 0.12% 0.096% 0.073%
Number of salaries quoted 114 87 69
Average salary £23,000 £25,000 £22,750
Average salary % change year-on-year
-8.00% +9.89%
90% offered a salary of more than £19,000 £19,500 £19,000
10% offered a salary of more than £30,000 £30,000 £32,500
UK excluding London average salary £22,500 £22,500 £22,500

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104280 108595 100152
As % of all permanent IT jobs located in the UK 94.20% 94.52% 94.28%
Number of salaries quoted 86823 87800 83027
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

IT Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Technician Jobs Demand Trend in the UK

IT Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician within the UK.

IT Support Technician Salary Trend in the UK

IT Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Technician over the 3 months to 31 August 2015 within the UK.

IT Support Technician Salary Histogram in the UK

IT Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Technician within the UK over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +42 124 £23,000 -8.00% 23
South East +35 33 £25,000 +19.04% 4
North West +16 20 £22,500 -10.00% 5
East of England +15 20 £22,500 -
London -12 19 £27,500 -1.78% 4
Manchester +13 13 £21,000 -22.93% 3
Hertfordshire +9 13 £22,500 -18.18%
South West +4 12 £20,000 -16.66% 6
Hampshire +32 9 £21,500 +3.61% 2
Yorkshire -2 9 £20,000 +5.26% 1
West Yorkshire 0 8 £21,000 +13.51%
East Midlands 0 7 £21,000 -12.50%
West Sussex -3 7 £25,000 -3.84%
Wiltshire - 6 £19,500 - 2
St Albans - 6 £27,500 -
City of London +17 5 £29,000 +6.42%
Leeds +10 5 £20,000 +5.26%
Dorset - 5 £28,000 - 1
Basingstoke +29 4 £22,000 +7.31%
Berkshire +8 4 £26,500 +26.19% 1
Haywards Heath +6 4 £27,500 +5.76%
Cambridgeshire +5 4 £20,500 -8.88%
Surrey +5 4 £23,250 +8.13%
Oxfordshire 0 4 £25,000 +25.00%
Reading -1 4 £26,500 +26.19% 1
Derbyshire -8 4 £19,000 -9.52%
West Midlands -15 4 £28,000 +43.58% 2
Oxford - 4 £25,000 -
Salisbury - 4 £20,000 - 2
Borehamwood - 4 £22,500 -

IT Support Technician
Top 30 Related IT Skills

For the 6 months to 31 August 2015, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title.

1 193 (73.95%) Windows
2 160 (61.30%) Active Directory
3 142 (54.41%) Microsoft
4 89 (34.10%) Windows 7
5 80 (30.65%) MS Office
6 69 (26.44%) MS Exchange
7 67 (25.67%) TCP/IP
8 64 (24.52%) Windows Server 2008
9 61 (23.37%) MS Excel
10 55 (21.07%) VMware
11 51 (19.54%) Windows 8
12 45 (17.24%) Windows Server 2012
12 45 (17.24%) Citrix
13 42 (16.09%) LAN
14 40 (15.33%) DNS
15 37 (14.18%) VMware Infrastructure
16 36 (13.79%) WAN
16 36 (13.79%) Windows Server 2003
17 34 (13.03%) Finance
18 33 (12.64%) DHCP
18 33 (12.64%) Windows XP
19 32 (12.26%) ITIL
20 31 (11.88%) VPN
21 28 (10.73%) Office 365
22 27 (10.34%) Blackberry
23 24 (9.20%) HP
24 21 (8.05%) Microsoft Certification
25 19 (7.28%) SLA
26 18 (6.90%) SQL Server
26 18 (6.90%) Firewall

IT Support Technician
Top Related IT Skills by Category

For the 6 months to 31 August 2015, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 69 (26.44%) MS Exchange
2 17 (6.51%) SharePoint
2 17 (6.51%) Exchange Server 2010
3 13 (4.98%) Exchange Server 2003
4 9 (3.45%) Exchange Server 2013
5 8 (3.07%) IBM Notes
6 5 (1.92%) Exchange Server 2007
6 5 (1.92%) Lync
7 3 (1.15%) Blackberry Enterprise Server
8 2 (0.77%) SharePoint 2013
8 2 (0.77%) WorkSite
9 1 (0.38%) SharePoint 2010
9 1 (0.38%) IIS
Applications
1 80 (30.65%) MS Office
2 61 (23.37%) MS Excel
3 5 (1.92%) Adobe Creative Suite
4 1 (0.38%) MS Visio
4 1 (0.38%) AutoCAD
Business Applications
1 16 (6.13%) Dynamics GP
2 4 (1.53%) Oracle Payables
3 3 (1.15%) Dynamics CRM
4 2 (0.77%) Dynamics NAV
5 1 (0.38%) Sage 1000
5 1 (0.38%) SAP Oil and Gas
Cloud Services
1 28 (10.73%) Office 365
2 3 (1.15%) Cloud Computing
3 2 (0.77%) OneDrive
3 2 (0.77%) Amazon AWS
4 1 (0.38%) Microsoft Azure
Communications & Networking
1 67 (25.67%) TCP/IP
2 42 (16.09%) LAN
3 40 (15.33%) DNS
4 36 (13.79%) WAN
5 33 (12.64%) DHCP
6 31 (11.88%) VPN
7 18 (6.90%) Firewall
8 17 (6.51%) Ethernet
9 15 (5.75%) VoIP
9 15 (5.75%) Wi-Fi
10 12 (4.60%) Wireless
11 11 (4.21%) SAN
12 10 (3.83%) VLAN
13 6 (2.30%) IP Telephony
14 4 (1.53%) 3G
14 4 (1.53%) Intranet
14 4 (1.53%) Internet
14 4 (1.53%) Broadband
15 3 (1.15%) NAS
15 3 (1.15%) Skype
Database & Business Intelligence
1 18 (6.90%) SQL Server
2 4 (1.53%) Crystal Reports
3 3 (1.15%) MySQL
4 2 (0.77%) Relational Database
4 2 (0.77%) SQL Server Reporting Services
5 1 (0.38%) Oracle Database
Development Applications
1 3 (1.15%) Yeoman
General
1 34 (13.03%) Finance
2 17 (6.51%) Manufacturing
3 9 (3.45%) Telecoms
4 8 (3.07%) Law
5 7 (2.68%) Retail
6 5 (1.92%) Marketing
7 4 (1.53%) Banking
8 3 (1.15%) Investment Banking
8 3 (1.15%) Automotive
8 3 (1.15%) Back Office
8 3 (1.15%) Advertising
9 2 (0.77%) Financial Institution
9 2 (0.77%) Legal
9 2 (0.77%) Pharmaceutical
9 2 (0.77%) Front Office
9 2 (0.77%) Multimedia
10 1 (0.38%) Electronics
10 1 (0.38%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.77%) Web Services
2 1 (0.38%) HTML
2 1 (0.38%) .NET
2 1 (0.38%) ASP.NET
2 1 (0.38%) COM
Miscellaneous
1 27 (10.34%) Blackberry
2 16 (6.13%) Video Conferencing
3 10 (3.83%) iPad
4 9 (3.45%) iPhone
5 7 (2.68%) Analytical Skills
6 4 (1.53%) Management Information System
6 4 (1.53%) Computer Science
7 3 (1.15%) Fat Client
7 3 (1.15%) Social Media
7 3 (1.15%) Thin Client
7 3 (1.15%) Biometrics
8 2 (0.77%) Fixed Income
8 2 (0.77%) Replication
8 2 (0.77%) Digital Media
8 2 (0.77%) iSeries
8 2 (0.77%) Statistics
8 2 (0.77%) Mathematics
8 2 (0.77%) Data Centre
9 1 (0.38%) Data Extraction
9 1 (0.38%) FMCG
Operating Systems
1 193 (73.95%) Windows
2 89 (34.10%) Windows 7
3 64 (24.52%) Windows Server 2008
4 51 (19.54%) Windows 8
5 45 (17.24%) Windows Server 2012
6 36 (13.79%) Windows Server 2003
7 33 (12.64%) Windows XP
8 15 (5.75%) Linux
9 12 (4.60%) Mac OS X
10 9 (3.45%) Windows Vista
10 9 (3.45%) Android
11 8 (3.07%) Apple iOS
12 3 (1.15%) Windows Mobile
12 3 (1.15%) Mac OS
12 3 (1.15%) UNIX
13 2 (0.77%) Windows Phone
14 1 (0.38%) Windows 2000 Server
14 1 (0.38%) VMS
Processes & Methodologies
1 32 (12.26%) ITIL
2 13 (4.98%) Time Management
3 8 (3.07%) Disaster Recovery
3 8 (3.07%) CRM
4 6 (2.30%) Service Management
4 6 (2.30%) Investment Management
5 5 (1.92%) Asset Management
5 5 (1.92%) Incident Management
6 4 (1.53%) Service Delivery
6 4 (1.53%) Patch Management
6 4 (1.53%) Network Management
7 3 (1.15%) Business Development
7 3 (1.15%) Wealth Management
7 3 (1.15%) Software Testing
7 3 (1.15%) Information Security
8 2 (0.77%) BCP
8 2 (0.77%) Mobile Device Management
8 2 (0.77%) Software Distribution
8 2 (0.77%) Kalman Filter
8 2 (0.77%) Supplier Management
Programming Languages
1 13 (4.98%) SQL
2 5 (1.92%) T-SQL
3 2 (0.77%) C
4 1 (0.38%) PowerShell
4 1 (0.38%) Java
4 1 (0.38%) PL/SQL
4 1 (0.38%) VB
Qualifications
1 21 (8.05%) Microsoft Certification
2 15 (5.75%) Degree
3 7 (2.68%) MCP
4 5 (1.92%) MCSE
4 5 (1.92%) MCSA
5 4 (1.53%) MCTS
5 4 (1.53%) Security Cleared
6 3 (1.15%) MCITP
6 3 (1.15%) SC Cleared
6 3 (1.15%) HND
7 1 (0.38%) MOS
7 1 (0.38%) MCDST
7 1 (0.38%) Cisco Certification
7 1 (0.38%) CCNA
7 1 (0.38%) HNC
Quality Assurance & Compliance
1 19 (7.28%) SLA
2 1 (0.38%) ISO/IEC 27001
2 1 (0.38%) Sarbanes-Oxley
System Software
1 160 (61.30%) Active Directory
2 37 (14.18%) VMware Infrastructure
3 16 (6.13%) Hyper-V
4 13 (4.98%) XenApp
5 12 (4.60%) vSphere
6 11 (4.21%) Terminal Services
7 4 (1.53%) Citrix Presentation Server
8 3 (1.15%) Terminal Server
9 2 (0.77%) VMware ESX
10 1 (0.38%) Xen
10 1 (0.38%) VMware Server
10 1 (0.38%) VMware ESXi
Systems Management
1 9 (3.45%) SCCM
2 7 (2.68%) Backup Exec
3 4 (1.53%) Casper Suite
3 4 (1.53%) Symantec Endpoint Protection
Vendors
1 142 (54.41%) Microsoft
2 55 (21.07%) VMware
3 45 (17.24%) Citrix
4 24 (9.20%) HP
5 15 (5.75%) Bloomberg
6 14 (5.36%) SimCorp
6 14 (5.36%) Trend Micro
6 14 (5.36%) FactSet
7 13 (4.98%) Cisco
8 12 (4.60%) Apple
9 11 (4.21%) Dell
10 10 (3.83%) Symantec
11 8 (3.07%) Lotus
12 7 (2.68%) Avaya
13 6 (2.30%) Toshiba
13 6 (2.30%) Adobe
13 6 (2.30%) Oracle
14 5 (1.92%) McAfee
14 5 (1.92%) Sophos
15 4 (1.53%) Sage
Reading, Berkshire
Greywood Associates Limited
Salary: £24000 - £28000 per annum + bens
Posted: 2 days ago
Salisbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 per annum
Posted: 3 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £26000 - £30000 per annum + training & benefits
Posted: 3 days ago
Salisbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 per annum + Company Car, Laptop and Phone
Posted: 5 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £15000 - £17500 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £15000 - £17000 per annum
Posted: 5 days ago
Manchester, Lancashire
Greywood Associates Limited
Salary: £23000 - £25000 per annum + bens
Posted: 6 days ago
Plymouth, Devon
Pertemps Plymouth
Salary: From £18,000 to £20,000 per annum
Posted: 6 days ago
Plymouth, Devon
Pertemps Plymouth
Salary: From £18,000 to £20,000 per annum
Posted: 6 days ago
Yeovil
Recruitment Genius
Salary: £17000 - £19000 per annum
Posted: 7 days ago
South West London
Pygmalion Cloud Solutions
Salary: From £25,000 to £40,000 per annum Plus Benefits
Posted: 12 days ago
London
Bluetownonline Ltd
Salary: £25000 - £30000 per annum
Posted: 12 days ago
Kingston Upon Hull
Bluetownonline Ltd
Posted: 19 days ago
Coventry
Recruitment Genius
Salary: £27000 - £32000 per annum
Posted: 19 days ago
Coventry
Recruitment Genius
Salary: £18000 - £21000 per annum
Posted: 19 days ago
London, South East, United Kingdom
World Courier
Salary: Competitive + Benefits
Posted: 21 days ago
Sevenoaks
Bluefire Consulting
Salary: £35000 - £40000 per annum + Benefits
Posted: 24 days ago
Central London / West End
Moon Beever Solicitors
Salary: Salary competitive
Posted: 24 days ago
Newcastle upon Tyne
Bluefire Consulting
Salary: £25000 - £30000 per annum + Pension, Health, 25 days
Posted: 25 days ago
Morecambe
Bluetownonline Ltd
Posted: 26 days ago