The table below looks at the statistics for the IT Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Technician in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
IT Support Technician
Rank 791 799 827
Rank change year-on-year
+8 +28
Permanent jobs requiring an IT Support Technician 100 90 68
As % of all permanent IT jobs located in the UK 0.089% 0.084% 0.058%
As % of the Job Titles category 0.094% 0.089% 0.061%
Number of salaries quoted 85 85 60
Average salary £26,000 £22,500 £22,500
Average salary % change year-on-year
+15.55% -
90% offered a salary of more than £20,000 £18,000 £18,000
10% offered a salary of more than £30,000 £26,000 £29,100
UK excluding London average salary £23,500 £22,000 £22,500
% change year-on-year
+6.81% -2.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106380 101290 110833
As % of all permanent IT jobs located in the UK 94.51% 94.35% 95.22%
Number of salaries quoted 86308 84102 94334
Average salary £45,000 £43,164 £42,500
Average salary % change year-on-year
+4.25% +1.56%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Technician Jobs Demand Trend in the UK

IT Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician within the UK.

IT Support Technician Salary Trend in the UK

IT Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Technician over the 3 months to 1 October 2014 within the UK.

IT Support Technician Salary Histogram in the UK

IT Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Technician within the UK over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 96 £26,000 +15.55% 33
London +16 32 £28,000 +7.69% 9
South East -11 20 £26,000 +14.28% 8
Yorkshire -35 14 £24,250 +27.63% 3
West Yorkshire -16 12 £26,750 +48.61% 2
East of England -13 11 £22,500 +7.14% 2
Leeds - 9 £19,000 - 1
North West -3 8 £26,000 +44.44% 6
Berkshire +12 7 £23,500 +3.29%
Hampshire -17 6 £22,250 -1.11% 2
City of London +11 5 £26,500 +3.92% 5
Bracknell 0 5 - -
Cambridgeshire -1 5 £22,500 +39.00% 2
Cheshire -8 4 £22,250 +23.61% 2
Manchester -11 4 £27,500 +52.77% 3
West Midlands -16 4 £20,750 +3.75% 3
Hertfordshire -17 4 £24,000 +14.28%
Cambridge - 4 £24,250 - 2
Farnborough -2 3 £27,500 -
Staffordshire -4 3 £19,500 +2.63% 1
Bradford -10 3 £27,500 +52.77% 1
East Midlands -11 3 £23,217 +28.31%
Norfolk +10 2 £19,500 -13.33%
Basingstoke +7 2 £22,000 -2.22%
Reading +5 2 £23,500 +3.29%
Oxfordshire +2 2 £26,000 +33.33% 1
Scotland -5 2 £30,750 +36.66%
West Sussex -9 2 £26,000 -
Surrey -14 2 £25,750 +13.18% 3
North Yorkshire -16 2 £21,250 +18.05%

IT Support Technician
Top 30 Related IT Skills

For the 6 months to 1 October 2014, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title.

1 176 (80.73%) Windows
2 116 (53.21%) Microsoft
3 108 (49.54%) Active Directory
4 92 (42.20%) Windows 7
5 88 (40.37%) MS Office
6 71 (32.57%) MS Exchange
7 59 (27.06%) VMware
7 59 (27.06%) Windows Server 2008
8 41 (18.81%) MS Excel
9 40 (18.35%) Office 365
10 38 (17.43%) Windows Server 2012
10 38 (17.43%) DNS
11 37 (16.97%) Windows XP
11 37 (16.97%) Windows Server 2003
12 35 (16.06%) TCP/IP
13 32 (14.68%) DHCP
13 32 (14.68%) Windows 8
14 27 (12.39%) VMware Infrastructure
14 27 (12.39%) VPN
14 27 (12.39%) Firewall
15 26 (11.93%) Citrix
15 26 (11.93%) Degree
15 26 (11.93%) Exchange Server 2010
16 25 (11.47%) Mac OS X
17 24 (11.01%) SQL Server
18 22 (10.09%) Linux
19 21 (9.63%) Cisco
20 20 (9.17%) Hyper-V
21 19 (8.72%) MCP
21 19 (8.72%) SQL

IT Support Technician
Top Related IT Skills by Category

For the 6 months to 1 October 2014, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 71 (32.57%) MS Exchange
2 26 (11.93%) Exchange Server 2010
3 11 (5.05%) SharePoint
4 10 (4.59%) Exchange Server 2007
5 8 (3.67%) Lync
6 7 (3.21%) Exchange Server 2013
7 6 (2.75%) IIS
8 4 (1.83%) Exchange Server 2003
9 2 (0.92%) Blackberry Enterprise Server
9 2 (0.92%) IBM Notes
10 1 (0.46%) Site Server
10 1 (0.46%) SharePoint 2013
Applications
1 88 (40.37%) MS Office
2 41 (18.81%) MS Excel
3 1 (0.46%) MS Project
Business Applications
1 7 (3.21%) Google Analytics
2 3 (1.38%) Sage 200
2 3 (1.38%) Dynamics GP
3 2 (0.92%) Dynamics CRM
4 1 (0.46%) Epicor Tropos
4 1 (0.46%) Sage 50
Cloud Services
1 40 (18.35%) Office 365
2 2 (0.92%) Amazon AWS
3 1 (0.46%) Cloud Computing
3 1 (0.46%) SaaS
Communications & Networking
1 38 (17.43%) DNS
2 35 (16.06%) TCP/IP
3 32 (14.68%) DHCP
4 27 (12.39%) VPN
4 27 (12.39%) Firewall
5 17 (7.80%) Internet
6 16 (7.34%) LAN
6 16 (7.34%) WAN
7 12 (5.50%) Wi-Fi
8 9 (4.13%) Wireless
9 8 (3.67%) Intranet
9 8 (3.67%) VoIP
10 7 (3.21%) Ethernet
11 6 (2.75%) VLAN
12 4 (1.83%) SAN
13 3 (1.38%) NAS
14 2 (0.92%) IP Telephony
14 2 (0.92%) Cisco ASA
15 1 (0.46%) LDAP
15 1 (0.46%) ADSL
Database & Business Intelligence
1 24 (11.01%) SQL Server
2 5 (2.29%) SQL Server 2012
3 4 (1.83%) MS Access
4 2 (0.92%) Relational Database
5 1 (0.46%) MySQL
5 1 (0.46%) Crystal Reports
5 1 (0.46%) RDBMS
5 1 (0.46%) SQL Server 2008
5 1 (0.46%) SQL Server 2005
General
1 17 (7.80%) Finance
2 12 (5.50%) Telecoms
3 8 (3.67%) Marketing
4 7 (3.21%) Manufacturing
4 7 (3.21%) Retail
5 6 (2.75%) German Language
6 4 (1.83%) Banking
7 3 (1.38%) French Language
8 2 (0.92%) Italian Language
8 2 (0.92%) Spanish Language
9 1 (0.46%) Pharmaceutical
9 1 (0.46%) Financial Institution
9 1 (0.46%) Advertising
9 1 (0.46%) Aerospace
9 1 (0.46%) Law
9 1 (0.46%) Military
Libraries, Frameworks & Software Standards
1 2 (0.92%) HTML
2 1 (0.46%) .NET
2 1 (0.46%) CSS
2 1 (0.46%) XML
2 1 (0.46%) XSLT
Miscellaneous
1 12 (5.50%) iPhone
1 12 (5.50%) Blackberry
2 10 (4.59%) Kindle
3 9 (4.13%) Streaming Media
4 7 (3.21%) EPoS
5 5 (2.29%) Management Information System
6 3 (1.38%) Chip and PIN
6 3 (1.38%) Thin Client
6 3 (1.38%) Video Conferencing
6 3 (1.38%) PDA
6 3 (1.38%) Fat Client
6 3 (1.38%) Clustering
7 2 (0.92%) Mathematics
7 2 (0.92%) Computer Science
7 2 (0.92%) Analytical Skills
8 1 (0.46%) Client/Server
8 1 (0.46%) iSeries
8 1 (0.46%) EqualLogic
8 1 (0.46%) iPad
8 1 (0.46%) Augmented Reality
Operating Systems
1 176 (80.73%) Windows
2 92 (42.20%) Windows 7
3 59 (27.06%) Windows Server 2008
4 38 (17.43%) Windows Server 2012
5 37 (16.97%) Windows XP
5 37 (16.97%) Windows Server 2003
6 32 (14.68%) Windows 8
7 25 (11.47%) Mac OS X
8 22 (10.09%) Linux
9 12 (5.50%) Windows Vista
10 6 (2.75%) Ubuntu
10 6 (2.75%) Mac OS
11 4 (1.83%) Android
12 3 (1.38%) Debian
13 2 (0.92%) Windows 2000 Server
14 1 (0.46%) VMS
14 1 (0.46%) Windows Phone
Processes & Methodologies
1 18 (8.26%) ITIL
2 9 (4.13%) Service Delivery
3 8 (3.67%) Coaching
3 8 (3.67%) Analytics
3 8 (3.67%) Disaster Recovery
4 6 (2.75%) CRM
5 5 (2.29%) SOA
5 5 (2.29%) Network Management
5 5 (2.29%) Performance Management
5 5 (2.29%) Agile Software Development
6 4 (1.83%) Change Management
6 4 (1.83%) ERP
7 3 (1.38%) Business Intelligence
7 3 (1.38%) Service Management
7 3 (1.38%) Incident Management
7 3 (1.38%) Load Balancing
8 2 (0.92%) Logistics
8 2 (0.92%) Asset Management
8 2 (0.92%) Data Management
8 2 (0.92%) Time Management
Programming Languages
1 19 (8.72%) SQL
2 5 (2.29%) PowerShell
3 3 (1.38%) Python
3 3 (1.38%) T-SQL
3 3 (1.38%) Bash Shell
3 3 (1.38%) Ruby
4 2 (0.92%) C
4 2 (0.92%) VBA
5 1 (0.46%) C#
5 1 (0.46%) VBScript
5 1 (0.46%) VB
Qualifications
1 26 (11.93%) Degree
2 19 (8.72%) MCP
3 10 (4.59%) Microsoft Certification
4 6 (2.75%) Cisco Certification
4 6 (2.75%) MCSE
5 5 (2.29%) CCNA
6 2 (0.92%) MCT
6 2 (0.92%) HND
7 1 (0.46%) MCSA
7 1 (0.46%) PhD
7 1 (0.46%) CCIE
7 1 (0.46%) CCNP
7 1 (0.46%) CCDA
7 1 (0.46%) ITIL Certification
7 1 (0.46%) MCITP
7 1 (0.46%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (4.59%) ISO 9001
2 6 (2.75%) SLA
3 2 (0.92%) QA
4 1 (0.46%) Sarbanes-Oxley
4 1 (0.46%) ISO/IEC 27001
System Software
1 108 (49.54%) Active Directory
2 27 (12.39%) VMware Infrastructure
3 20 (9.17%) Hyper-V
4 7 (3.21%) XenApp
5 3 (1.38%) Terminal Services
5 3 (1.38%) Microsoft Virtual Server
6 2 (0.92%) VMware ESXi
6 2 (0.92%) XenDesktop
6 2 (0.92%) VMware ESX
7 1 (0.46%) XenServer
7 1 (0.46%) vSphere
Systems Management
1 15 (6.88%) Backup Exec
2 1 (0.46%) SCCM
Vendors
1 116 (53.21%) Microsoft
2 59 (27.06%) VMware
3 26 (11.93%) Citrix
4 21 (9.63%) Cisco
5 12 (5.50%) Symantec
6 8 (3.67%) Avaya
7 7 (3.21%) HP
7 7 (3.21%) Adobe
7 7 (3.21%) Apple
7 7 (3.21%) CheckPoint
7 7 (3.21%) Google
8 6 (2.75%) Bloomberg
9 5 (2.29%) Dell
9 5 (2.29%) Sage
9 5 (2.29%) Salesforce.com
10 3 (1.38%) SAP
10 3 (1.38%) Trend Micro
10 3 (1.38%) FactSet
10 3 (1.38%) SimCorp
11 2 (0.92%) SolarWinds
Swindon, Wiltshire
Randstad Technologies
Salary: £80 - £100 per day
Posted: Yesterday
Sheffield, South Yorkshire
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: Yesterday
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum
Posted: Yesterday
Solihull, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £18000 - £21000 per annum + Fantastic Benefits
Posted: Yesterday
Leeds, West Yorkshire
RM Education
Salary: £15000 - £18500 per annum + £800 bonus
Posted: Yesterday
City, London
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: Yesterday
City, London
Oscar Associates (UK) Ltd
Salary: £17000 - £20000 per annum + Benefits
Posted: Yesterday
Lampeter, Dyfed
Oscar Associates (UK) Ltd
Salary: £20000 - £27000 per annum + Benefits
Posted: Yesterday
London
Pygmalion Recruitment
Salary: benefits
Posted: 2 days ago
Manchester, Lancashire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Redhill, Surrey
CV Screen Ltd
Salary: to £23,000 + Benefits
Posted: 2 days ago
Chester, Cheshire
Searchability.co.uk
Salary: £18000 - £22000 per annum
Posted: 5 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £28000 - £38000 per annum
Posted: 5 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 5 days ago
Dorking, Surrey
Oscar Associates (UK) Ltd
Salary: £26000 - £30000 per annum + Benefits
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Abingdon, Oxfordshire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 5 days ago
Warrington, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum
Posted: 6 days ago
London
Hays Finance Technology
Salary: £28000.00 - £32000.00 per annum
Posted: 6 days ago
Bradford, West Yorkshire
Robert Half
Salary: £24000 - £28000 per annum
Posted: 6 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £22000 - £27000 per annum + Benefits
Posted: 6 days ago