The table below looks at the statistics for the IT Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Technician in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
IT Support Technician
Rank 778 789 808
Rank change year-on-year
+11 +19
Permanent jobs requiring an IT Support Technician 126 131 72
As % of all permanent IT jobs located in the UK 0.11% 0.11% 0.065%
As % of the Job Titles category 0.12% 0.12% 0.069%
Number of salaries quoted 109 118 67
Average salary £23,000 £22,750 £22,000
Average salary % change year-on-year
+1.09% +3.40%
90% offered a salary of more than £19,000 £20,000 £18,600
10% offered a salary of more than £29,150 £33,000 £31,000
UK excluding London average salary £22,000 £22,500 £21,500
% change year-on-year
-2.22% +4.65%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104512 113471 104451
As % of all permanent IT jobs located in the UK 94.63% 94.62% 94.69%
Number of salaries quoted 85520 92371 86950
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Technician Jobs Demand Trend in the UK

IT Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician within the UK.

IT Support Technician Salary Trend in the UK

IT Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Technician over the 3 months to 5 May 2015 within the UK.

IT Support Technician Salary Histogram in the UK

IT Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Technician within the UK over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +35 118 £23,000 - 21
London +23 35 £25,500 -21.53% 6
South East -11 19 £20,000 -13.04% 3
East Midlands +17 18 £20,000 -9.09% 1
South West 0 13 £22,500 -5.26% 2
North West -2 13 £24,690 -18.38% 2
East of England +14 10 £26,000 +10.63% 3
Nottinghamshire +14 9 £21,000 -2.32%
Nottingham 0 7 £22,500 +4.65%
Cumbria - 7 £24,690 -
City of London +35 6 £26,000 -20.00% 1
Yorkshire +5 6 £19,500 -7.14% 1
Derbyshire +13 5 £19,000 -15.55% 1
Hertfordshire -1 5 £27,500 - 2
North East -4 5 £19,000 -25.49%
Gloucestershire -9 5 £21,500 -
West Midlands -12 5 £23,500 -6.00% 3
Cheshire - 5 £24,500 -
Guildford +13 4 £22,000 -8.33%
Surrey +10 4 £22,000 -8.33%
Northampton +2 4 £22,000 +7.31%
Northamptonshire -2 4 £22,000 +7.31%
West Sussex -5 4 £20,000 -13.04%
South Yorkshire - 4 £19,500 -
Sheffield - 4 £19,500 -
Scotland +22 3 £22,500 - 1
Chesterfield +16 3 £19,000 -15.55% 1
Oxfordshire +9 3 £22,000 -2.22%
East Sussex +2 3 £23,000 +2.22% 1
Bristol -1 3 £23,500 -9.61% 1

IT Support Technician
Top 30 Related IT Skills

For the 6 months to 5 May 2015, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title.

1 259 (83.82%) Windows
2 171 (55.34%) Active Directory
3 167 (54.05%) Microsoft
4 121 (39.16%) Windows 7
5 112 (36.25%) Windows Server 2008
6 101 (32.69%) MS Office
7 93 (30.10%) Windows Server 2012
8 89 (28.80%) MS Excel
9 83 (26.86%) MS Exchange
10 79 (25.57%) Citrix
10 79 (25.57%) VMware
11 68 (22.01%) Windows Server 2003
12 67 (21.68%) DNS
12 67 (21.68%) Windows XP
13 66 (21.36%) ITIL
14 64 (20.71%) DHCP
15 63 (20.39%) Windows 8
16 60 (19.42%) TCP/IP
17 45 (14.56%) Wireless
18 43 (13.92%) Internet
18 43 (13.92%) Linux
19 42 (13.59%) Service Delivery
20 41 (13.27%) Microsoft Certification
20 41 (13.27%) Exchange Server 2010
21 36 (11.65%) Cisco
21 36 (11.65%) Apple
22 33 (10.68%) VPN
23 32 (10.36%) MCP
24 31 (10.03%) SQL Server
25 30 (9.71%) Office 365

IT Support Technician
Top Related IT Skills by Category

For the 6 months to 5 May 2015, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 83 (26.86%) MS Exchange
2 41 (13.27%) Exchange Server 2010
3 19 (6.15%) Lync
4 18 (5.83%) Apache
5 16 (5.18%) SharePoint
5 16 (5.18%) Exchange Server 2007
5 16 (5.18%) Exchange Server 2013
6 12 (3.88%) IIS
7 10 (3.24%) Tomcat
8 9 (2.91%) IBM Notes
9 8 (2.59%) Exchange Server 2003
10 5 (1.62%) nginx
11 4 (1.29%) SharePoint 2013
11 4 (1.29%) Blackberry Enterprise Server
11 4 (1.29%) Moodle
12 3 (0.97%) SharePoint 2010
13 2 (0.65%) GroupWise
13 2 (0.65%) CMS
13 2 (0.65%) WorkSite
13 2 (0.65%) Drupal
Applications
1 101 (32.69%) MS Office
2 89 (28.80%) MS Excel
3 7 (2.27%) Adobe Creative Suite
4 2 (0.65%) MS Visio
4 2 (0.65%) AutoCAD
Business Applications
1 4 (1.29%) Dynamics CRM
2 3 (0.97%) Dynamics NAV
3 1 (0.32%) Magento
3 1 (0.32%) Sage 1000
3 1 (0.32%) Oracle Payables
Cloud Services
1 30 (9.71%) Office 365
2 1 (0.32%) Microsoft Azure
2 1 (0.32%) Amazon AWS
2 1 (0.32%) Google Apps
2 1 (0.32%) Symantec.cloud
2 1 (0.32%) OneDrive
Communications & Networking
1 67 (21.68%) DNS
2 64 (20.71%) DHCP
3 60 (19.42%) TCP/IP
4 45 (14.56%) Wireless
5 43 (13.92%) Internet
6 33 (10.68%) VPN
7 29 (9.39%) LAN
8 26 (8.41%) Intranet
8 26 (8.41%) WAN
9 24 (7.77%) Firewall
10 18 (5.83%) ADSL
11 11 (3.56%) Broadband
11 11 (3.56%) VoIP
12 9 (2.91%) IP Telephony
13 7 (2.27%) SAN
14 6 (1.94%) Wi-Fi
14 6 (1.94%) VLAN
15 5 (1.62%) WLAN
16 4 (1.29%) SMTP
16 4 (1.29%) Ethernet
Database & Business Intelligence
1 31 (10.03%) SQL Server
2 9 (2.91%) MySQL
3 8 (2.59%) SQL Server 2008
4 6 (1.94%) SQL Server 2012
5 2 (0.65%) SQL Server 2005
6 1 (0.32%) Crystal Reports
General
1 16 (5.18%) Manufacturing
2 15 (4.85%) Telecoms
3 10 (3.24%) Finance
4 9 (2.91%) Marketing
5 8 (2.59%) Retail
6 5 (1.62%) Legal
7 4 (1.29%) Games
8 3 (0.97%) Multimedia
8 3 (0.97%) Automotive
8 3 (0.97%) Advertising
9 2 (0.65%) Back Office
10 1 (0.32%) Banking
10 1 (0.32%) Local Government
10 1 (0.32%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (1.29%) .NET
2 3 (0.97%) ASP.NET
3 2 (0.65%) HTML
Miscellaneous
1 28 (9.06%) Blackberry
2 14 (4.53%) Analytical Skills
3 9 (2.91%) Management Information System
4 8 (2.59%) Video Conferencing
5 7 (2.27%) iPhone
5 7 (2.27%) Mathematics
5 7 (2.27%) NHS
6 5 (1.62%) Fat Client
6 5 (1.62%) Thin Client
7 4 (1.29%) Computer Science
8 3 (0.97%) Digital Media
8 3 (0.97%) Biometrics
8 3 (0.97%) Enterprise Software
9 2 (0.65%) User Experience
9 2 (0.65%) Client/Server
9 2 (0.65%) Replication
9 2 (0.65%) Statistics
9 2 (0.65%) VLE
9 2 (0.65%) iPad
9 2 (0.65%) Open Source
Operating Systems
1 259 (83.82%) Windows
2 121 (39.16%) Windows 7
3 112 (36.25%) Windows Server 2008
4 93 (30.10%) Windows Server 2012
5 68 (22.01%) Windows Server 2003
6 67 (21.68%) Windows XP
7 63 (20.39%) Windows 8
8 43 (13.92%) Linux
9 21 (6.80%) UNIX
10 17 (5.50%) Mac OS X
11 15 (4.85%) Android
12 12 (3.88%) Solaris
13 10 (3.24%) Apple iOS
14 9 (2.91%) Mac OS
15 2 (0.65%) Ubuntu
15 2 (0.65%) Windows Vista
15 2 (0.65%) CentOS
16 1 (0.32%) Windows 2000 Server
16 1 (0.32%) Red Hat Enterprise Linux
16 1 (0.32%) VMS
Processes & Methodologies
1 66 (21.36%) ITIL
2 42 (13.59%) Service Delivery
3 11 (3.56%) Service Management
4 9 (2.91%) ITSM
4 9 (2.91%) CRM
5 8 (2.59%) Migration
5 8 (2.59%) Time Management
6 6 (1.94%) Incident Management
7 5 (1.62%) Network Management
7 5 (1.62%) Document Management
7 5 (1.62%) Data Security
7 5 (1.62%) Disaster Recovery
7 5 (1.62%) Kalman Filter
8 4 (1.29%) Change Control
9 3 (0.97%) Data Protection
9 3 (0.97%) Performance Management
9 3 (0.97%) Software Testing
9 3 (0.97%) Security Management
9 3 (0.97%) ERP
9 3 (0.97%) Software Deployment
Programming Languages
1 23 (7.44%) SQL
2 7 (2.27%) PowerShell
3 2 (0.65%) PHP
3 2 (0.65%) T-SQL
3 2 (0.65%) VB
3 2 (0.65%) C
3 2 (0.65%) Shell Script
4 1 (0.32%) JavaScript
4 1 (0.32%) C#
Qualifications
1 41 (13.27%) Microsoft Certification
2 32 (10.36%) MCP
3 17 (5.50%) MCSE
4 12 (3.88%) Degree
5 10 (3.24%) A+ Certification
6 9 (2.91%) MCSA
7 7 (2.27%) MCDST
8 6 (1.94%) HND
8 6 (1.94%) MCITP
9 5 (1.62%) MCTS
9 5 (1.62%) ITIL Foundation Certificate
10 4 (1.29%) CCNA
10 4 (1.29%) Cisco Certification
11 3 (0.97%) HNC
11 3 (0.97%) CCA
11 3 (0.97%) Citrix Certification
12 2 (0.65%) GNVQ
12 2 (0.65%) NVQ Level 3
13 1 (0.32%) Security Cleared
Quality Assurance & Compliance
1 23 (7.44%) SLA
2 4 (1.29%) ISO 9001
3 2 (0.65%) ISO/IEC 27001
3 2 (0.65%) QA
System Software
1 171 (55.34%) Active Directory
2 29 (9.39%) VMware Infrastructure
3 23 (7.44%) XenApp
4 22 (7.12%) Hyper-V
5 15 (4.85%) vSphere
6 5 (1.62%) Terminal Server
7 4 (1.29%) Citrix Presentation Server
8 3 (0.97%) XenDesktop
8 3 (0.97%) VMware ESX
9 2 (0.65%) VMware ESXi
10 1 (0.32%) VMware Server
Systems Management
1 9 (2.91%) SCCM
2 8 (2.59%) Casper Suite
3 5 (1.62%) Symantec Endpoint Protection
4 4 (1.29%) Backup Exec
5 2 (0.65%) Zenoss
6 1 (0.32%) WSUS
6 1 (0.32%) Norton AntiVirus
Vendors
1 167 (54.05%) Microsoft
2 79 (25.57%) Citrix
2 79 (25.57%) VMware
3 36 (11.65%) Cisco
3 36 (11.65%) Apple
4 15 (4.85%) Oracle
4 15 (4.85%) Symantec
5 13 (4.21%) EMC
6 9 (2.91%) Lotus
6 9 (2.91%) HP
7 8 (2.59%) Mitel
8 7 (2.27%) Red Hat
8 7 (2.27%) Adobe
9 5 (1.62%) Dell
10 3 (0.97%) SolarWinds
10 3 (0.97%) Sophos
10 3 (0.97%) Avaya
11 2 (0.65%) Ruckus Wireless
11 2 (0.65%) Stonesoft
11 2 (0.65%) Juniper
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £25K + Benefits
Posted: 16 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £25K + Benefits
Posted: 16 hours ago
Warwick, Warwickshire
Aximis (West) Limited
Salary: Up to £25K + Benefits
Posted: 16 hours ago
City, London
Twenty Recruitment Group
Salary: From £30,000 to £40,000 per annum up to £40,000 Plus Overtime Bonus a
Posted: 3 days ago
Pontefract
Recruitment Genius
Salary: £17000 - £20000 per annum
Posted: 4 days ago
Ipswich, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: 18000
Posted: 4 days ago
Reading, Berkshire
CV Screen Ltd
Salary: £18k - 23k per year + BENEFITS
Posted: 6 days ago
Chesterfield, Derbyshire
EMBS- People Transfer
Salary: £18k - 20k per year + Benefits
Posted: 6 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 6 days ago
Bath, Avon
Novate IT Ltd
Salary: £18000 - £22000 per hour, Benefits Plus Generous Benefits
Posted: 6 days ago
London
Blue Town Online
Salary: £43k per year
Posted: 11 days ago
London, South East, United Kingdom
World Courier
Salary: Competitive + Benefits
Posted: 12 days ago
Selkirk
Recruitment Genius
Salary: £16500 - £18500 per annum
Posted: 15 days ago
Berkshire
Greywood Associates Limited
Salary: £18000 - £22000 per annum + bens
Posted: 18 days ago
Brighton
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 18 days ago
Hertfordshire
Deerfoot IT
Salary: £28000 - £33000 per annum
Posted: 20 days ago
Bristol
Recruitment Genius
Salary: £20000 - £23000 per annum
Posted: 20 days ago
Chorley
Recruitment Genius
Salary: £18000 - £22000 per annum
Posted: 21 days ago
London
Blue Town Online
Salary: £180 - 240 per day
Posted: 21 days ago
London
Interquest - IQ ERP
Salary: £30000 - £35000 per annum + Full Benefits
Posted: 26 days ago