The table below looks at the statistics for the IT Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Technician in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
IT Support Technician
Rank 702 792 825
Rank change year-on-year
+90 +33
Permanent jobs requiring an IT Support Technician 168 98 65
As % of all permanent IT jobs located in the UK 0.16% 0.092% 0.060%
As % of the Job Titles category 0.17% 0.097% 0.063%
Number of salaries quoted 131 93 57
Average salary £24,000 £22,500 £23,000
Average salary % change year-on-year
+6.66% -2.17%
90% offered a salary of more than £19,000 £19,000 £17,600
10% offered a salary of more than £30,000 £33,000 £32,500
UK excluding London average salary £23,500 £22,500 £21,500
% change year-on-year
+4.44% +4.65%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101167 100905 102697
As % of all permanent IT jobs located in the UK 94.80% 94.47% 94.92%
Number of salaries quoted 83281 81156 86804
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing IT Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Technician Jobs Demand Trend in the UK

IT Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician within the UK.

IT Support Technician Salary Trend in the UK

IT Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Technician over the 3 months to 3 March 2015 within the UK.

IT Support Technician Salary Histogram in the UK

IT Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Technician within the UK over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +82 160 £24,000 +6.66% 37
London +29 40 £26,500 -17.18% 7
East Midlands +46 24 £22,500 +9.75%
South East -24 22 £22,000 -2.22% 5
North West -6 21 £24,500 -10.90% 3
Yorkshire -3 20 £19,000 -5.00% 8
Nottinghamshire - 17 £23,500 -
West Midlands - 14 £22,000 - 3
East of England +6 13 £25,000 +19.04% 6
West Yorkshire -4 13 £22,000 +4.76% 2
Leeds -1 12 £22,750 +8.33%
Hampshire -8 12 £21,500 -4.44% 1
Nottingham - 10 £23,000 -
Cambridge +15 7 £25,000 +19.04%
City of London +15 7 £27,500 -15.38%
Cambridgeshire +13 7 £25,000 +19.04%
Basingstoke +5 7 £22,000 -12.00%
South West -19 7 £22,500 -40.00% 5
Cheshire - 7 £24,500 - 2
Cumbria - 7 £24,690 -
Birmingham - 7 £18,500 - 2
North Yorkshire +15 5 £19,000 +15.15% 3
Lincolnshire +3 5 £19,000 -7.31%
Manchester -4 5 £24,000 -
Stoke-on-Trent - 5 - -
Staffordshire - 5 - -
North East -9 4 £26,000 +7.21%
Hertfordshire -10 4 £37,500 +20.00% 2
Newcastle upon Tyne -12 4 £26,000 +7.21%
Tyne and Wear -15 4 £26,000 +7.21%

IT Support Technician
Top 30 Related IT Skills

For the 6 months to 3 March 2015, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title.

1 284 (86.85%) Windows
2 176 (53.82%) Microsoft
3 163 (49.85%) Active Directory
4 134 (40.98%) Windows 7
5 133 (40.67%) Windows Server 2008
6 114 (34.86%) MS Office
7 108 (33.03%) Windows Server 2012
8 101 (30.89%) MS Excel
9 100 (30.58%) MS Exchange
10 92 (28.13%) VMware
11 86 (26.30%) Windows XP
12 83 (25.38%) Citrix
13 81 (24.77%) Windows Server 2003
14 79 (24.16%) DNS
15 78 (23.85%) DHCP
16 69 (21.10%) ITIL
17 63 (19.27%) Windows 8
18 60 (18.35%) TCP/IP
19 58 (17.74%) Internet
20 51 (15.60%) Wireless
21 50 (15.29%) Exchange Server 2010
22 49 (14.98%) Service Delivery
22 49 (14.98%) Microsoft Certification
23 45 (13.76%) Linux
24 44 (13.46%) Cisco
25 37 (11.31%) SQL Server
26 36 (11.01%) Office 365
27 35 (10.70%) MCP
28 34 (10.40%) Apple
28 34 (10.40%) Intranet

IT Support Technician
Top Related IT Skills by Category

For the 6 months to 3 March 2015, IT jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 100 (30.58%) MS Exchange
2 50 (15.29%) Exchange Server 2010
3 25 (7.65%) Lync
3 25 (7.65%) Exchange Server 2007
4 21 (6.42%) Apache
5 19 (5.81%) SharePoint
6 14 (4.28%) IIS
6 14 (4.28%) Exchange Server 2013
7 13 (3.98%) Tomcat
8 10 (3.06%) Exchange Server 2003
9 5 (1.53%) nginx
9 5 (1.53%) Moodle
10 4 (1.22%) WordPress
10 4 (1.22%) GroupWise
10 4 (1.22%) Blackberry Enterprise Server
11 3 (0.92%) IBM Notes
11 3 (0.92%) SharePoint 2010
11 3 (0.92%) SharePoint 2013
12 2 (0.61%) WorkSite
12 2 (0.61%) Drupal
Applications
1 114 (34.86%) MS Office
2 101 (30.89%) MS Excel
3 2 (0.61%) Adobe Creative Suite
4 1 (0.31%) MS Project
4 1 (0.31%) MS Visio
4 1 (0.31%) AutoCAD
4 1 (0.31%) MS PowerPoint
Business Applications
1 4 (1.22%) Dynamics CRM
2 2 (0.61%) Dynamics NAV
2 2 (0.61%) Google Analytics
3 1 (0.31%) Magento
3 1 (0.31%) Sage 50
3 1 (0.31%) Oracle Payables
3 1 (0.31%) Dynamics AX
Cloud Services
1 36 (11.01%) Office 365
2 3 (0.92%) Amazon AWS
3 2 (0.61%) Google Apps
4 1 (0.31%) Cloud Computing
4 1 (0.31%) Microsoft Azure
Communications & Networking
1 79 (24.16%) DNS
2 78 (23.85%) DHCP
3 60 (18.35%) TCP/IP
4 58 (17.74%) Internet
5 51 (15.60%) Wireless
6 34 (10.40%) Intranet
7 33 (10.09%) VPN
8 32 (9.79%) Firewall
9 30 (9.17%) WAN
10 28 (8.56%) LAN
11 20 (6.12%) ADSL
12 17 (5.20%) VoIP
13 14 (4.28%) Broadband
14 12 (3.67%) VLAN
15 7 (2.14%) IP Telephony
16 6 (1.83%) SMTP
16 6 (1.83%) SAN
17 5 (1.53%) SSL
17 5 (1.53%) Wi-Fi
18 4 (1.22%) 3G
Database & Business Intelligence
1 37 (11.31%) SQL Server
2 10 (3.06%) SQL Server 2008
3 9 (2.75%) SQL Server 2012
4 6 (1.83%) MySQL
5 4 (1.22%) SQL Server 2005
6 1 (0.31%) SQL Server Reporting Services
6 1 (0.31%) Relational Database
6 1 (0.31%) Business Intelligence Development Studio
General
1 17 (5.20%) Telecoms
2 16 (4.89%) Manufacturing
3 14 (4.28%) Finance
4 9 (2.75%) Marketing
5 5 (1.53%) Legal
6 4 (1.22%) Games
6 4 (1.22%) Retail
7 2 (0.61%) Automotive
7 2 (0.61%) Advertising
7 2 (0.61%) Back Office
8 1 (0.31%) Pharmaceutical
8 1 (0.31%) Aerospace
8 1 (0.31%) Multimedia
8 1 (0.31%) Local Government
8 1 (0.31%) Military
8 1 (0.31%) Banking
8 1 (0.31%) German Language
Libraries, Frameworks & Software Standards
1 4 (1.22%) HTML
1 4 (1.22%) .NET
2 3 (0.92%) ASP.NET
3 1 (0.31%) COM
3 1 (0.31%) SOAP
3 1 (0.31%) X-Windows
3 1 (0.31%) EDIFACT
Miscellaneous
1 22 (6.73%) Blackberry
2 14 (4.28%) Analytical Skills
3 11 (3.36%) Management Information System
4 8 (2.45%) iPhone
5 7 (2.14%) NHS
5 7 (2.14%) Computer Science
6 6 (1.83%) Mathematics
6 6 (1.83%) Video Conferencing
7 4 (1.22%) Fat Client
7 4 (1.22%) Thin Client
8 3 (0.92%) VLE
8 3 (0.92%) Enterprise Software
9 2 (0.61%) User Experience
9 2 (0.61%) Digital Media
9 2 (0.61%) Open Source
9 2 (0.61%) Tandem
9 2 (0.61%) Streaming Media
9 2 (0.61%) Client/Server
9 2 (0.61%) EPoS
10 1 (0.31%) Replication
Operating Systems
1 284 (86.85%) Windows
2 134 (40.98%) Windows 7
3 133 (40.67%) Windows Server 2008
4 108 (33.03%) Windows Server 2012
5 86 (26.30%) Windows XP
6 81 (24.77%) Windows Server 2003
7 63 (19.27%) Windows 8
8 45 (13.76%) Linux
9 24 (7.34%) UNIX
10 17 (5.20%) Mac OS X
11 15 (4.59%) Solaris
11 15 (4.59%) Android
12 11 (3.36%) Windows Vista
13 7 (2.14%) Mac OS
14 6 (1.83%) Apple iOS
15 2 (0.61%) Windows 2000 Server
15 2 (0.61%) CentOS
15 2 (0.61%) Ubuntu
16 1 (0.31%) Red Hat Enterprise Linux
16 1 (0.31%) Windows Phone
Processes & Methodologies
1 69 (21.10%) ITIL
2 49 (14.98%) Service Delivery
3 10 (3.06%) ITSM
3 10 (3.06%) Service Management
4 9 (2.75%) Migration
5 8 (2.45%) Disaster Recovery
5 8 (2.45%) CRM
6 7 (2.14%) ERP
6 7 (2.14%) Performance Management
7 6 (1.83%) Incident Management
7 6 (1.83%) Data Security
7 6 (1.83%) Kalman Filter
7 6 (1.83%) Line Management
8 5 (1.53%) Mentoring
8 5 (1.53%) Technical Analysis
9 4 (1.22%) Document Management
9 4 (1.22%) Data Protection
9 4 (1.22%) Change Control
10 3 (0.92%) Network Management
10 3 (0.92%) Security Management
Programming Languages
1 33 (10.09%) SQL
2 11 (3.36%) PowerShell
3 4 (1.22%) PHP
4 3 (0.92%) Shell Script
4 3 (0.92%) VB
5 1 (0.31%) VBA
5 1 (0.31%) T-SQL
5 1 (0.31%) VBScript
5 1 (0.31%) C
5 1 (0.31%) C#
5 1 (0.31%) JavaScript
5 1 (0.31%) Bash Shell
Qualifications
1 49 (14.98%) Microsoft Certification
2 35 (10.70%) MCP
3 23 (7.03%) MCSE
4 16 (4.89%) Degree
5 14 (4.28%) A+ Certification
6 13 (3.98%) MCSA
7 9 (2.75%) MCDST
8 8 (2.45%) HND
9 7 (2.14%) MCITP
10 6 (1.83%) ITIL Foundation Certificate
10 6 (1.83%) Cisco Certification
10 6 (1.83%) CCNA
11 5 (1.53%) CCA
11 5 (1.53%) Citrix Certification
11 5 (1.53%) MCTS
12 4 (1.22%) HNC
13 2 (0.61%) MCT
13 2 (0.61%) ITIL Certification
13 2 (0.61%) GNVQ
13 2 (0.61%) NVQ Level 3
Quality Assurance & Compliance
1 19 (5.81%) SLA
2 6 (1.83%) ISO 9001
3 2 (0.61%) ISO/IEC 27001
3 2 (0.61%) QA
4 1 (0.31%) Sarbanes-Oxley
System Software
1 163 (49.85%) Active Directory
2 32 (9.79%) Hyper-V
3 30 (9.17%) VMware Infrastructure
4 21 (6.42%) XenApp
5 15 (4.59%) vSphere
6 7 (2.14%) VMware ESX
7 6 (1.83%) XenDesktop
8 4 (1.22%) Terminal Server
9 1 (0.31%) Microsoft Virtual Server
9 1 (0.31%) VMware Server
9 1 (0.31%) VMware ESXi
Systems Management
1 13 (3.98%) Backup Exec
2 9 (2.75%) SCCM
3 5 (1.53%) Casper Suite
4 2 (0.61%) Zenoss
4 2 (0.61%) Norton AntiVirus
4 2 (0.61%) Symantec Endpoint Protection
5 1 (0.31%) WSUS
5 1 (0.31%) McAfee ePO
5 1 (0.31%) Windows Intune
Vendors
1 176 (53.82%) Microsoft
2 92 (28.13%) VMware
3 83 (25.38%) Citrix
4 44 (13.46%) Cisco
5 34 (10.40%) Apple
6 19 (5.81%) EMC
7 17 (5.20%) Oracle
8 15 (4.59%) Symantec
9 9 (2.75%) Mitel
10 8 (2.45%) HP
11 7 (2.14%) Red Hat
12 6 (1.83%) Dell
12 6 (1.83%) Avaya
12 6 (1.83%) Siemens
12 6 (1.83%) Sage
13 4 (1.22%) Google
13 4 (1.22%) Novell
13 4 (1.22%) Adobe
14 3 (0.92%) Lotus
14 3 (0.92%) McAfee
North West London
Hopkins Architects Partnership LLP
Salary: Competitive
Posted: 16 hours ago
West London
Bluetownonline
Salary: £21,277 per year
Posted: 18 hours ago
Bodmin, Cornwall
Senitor Associates
Salary: £20000 - £27000 per annum
Posted: 23 hours ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £25000 - £35000 per annum + Benefits
Posted: Yesterday
Sheffield, South Yorkshire
Circle Recruitment
Salary: £18000 - £22000 per annum + benefits
Posted: 3 days ago
London
Explore Recruitment Solutions
Salary: £25000 per annum
Posted: 3 days ago
London
Redrock Consulting Ltd
Salary: £20000 - £22000.00 per annum + Benefits
Posted: 3 days ago
Basildon, Essex
EasyWebRecruitment.com
Salary: £18,000 - £22,000 per annum
Posted: 4 days ago
Buckfastleigh, Devon
Edge Specialist Recruitment
Salary: £17000 - £22000 per annum
Posted: 4 days ago
Surrey
Harrington Starr
Salary: £25000 - £34000 per annum
Posted: 4 days ago
Brighouse, West Yorkshire
Senitor Associates
Salary: £23000 per annum
Posted: 4 days ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £20000 per annum + Benefits
Posted: 4 days ago
St. Albans, Hertfordshire
CV Screen Ltd
Salary: £22k - 26k per year + Pension + 23 days
Posted: 5 days ago
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Merseyside
Oscar Associates (UK) Ltd
Salary: £15000 - £17000 per annum + Benefits
Posted: 5 days ago
Portsmouth, Hampshire
Complete Tech Limited
Salary: From £26,000 to £30,000 per annum PMI + Pension + Life Assurance
Posted: 6 days ago
Warrington, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 6 days ago
Harrogate, North Yorkshire
QA Limited
Salary: £150.00 per week
Posted: 7 days ago
Birmingham, West Midlands (County)
QA Limited
Salary: £157.50 per week
Posted: 7 days ago
Hampton, Middlesex
QA Limited
Salary: £150.00 per week
Posted: 7 days ago