Senior Technical Support Analyst Jobs with Work from Home Options

Senior Technical Support Analyst
UK > Work from Home

The median Senior Technical Support Analyst salary in Work from Home is £54,296 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 578 - -
Rank change year-on-year - - -
Permanent jobs requiring a Senior Technical Support Analyst 7 0 0
As % of all permanent jobs with a WFH option 0.021% - -
As % of the Job Titles category 0.022% - -
Number of salaries quoted 7 0 0
10th Percentile - - -
25th Percentile £52,896 - -
Median annual salary (50th Percentile) £54,296 - -
75th Percentile £55,848 - -
90th Percentile £56,000 - -
UK median annual salary £54,296 £60,000 £47,500
% change year-on-year -9.51% +26.32% +11.76%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,433 40,693 66,264
% of permanent jobs with a recognized job title 95.99% 96.00% 97.39%
Number of salaries quoted 24,885 28,909 42,146
10th Percentile £33,000 £36,626 £36,250
25th Percentile £42,500 £47,375 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £92,500 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Senior Technical Support Analyst
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Senior Technical Support Analyst in the job title as a proportion of all IT jobs advertised.

Senior Technical Support Analyst trend for jobs with a WFH option

Senior Technical Support Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Senior Technical Support Analyst.

Senior Technical Support Analyst salary trend for jobs with a WFH option

Senior Technical Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 5 May 2024, Senior Technical Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Senior Technical Support Analyst in the job title.

1 7 (100.00%) SQL
2 6 (85.71%) Change Advisory Board
2 6 (85.71%) Knowledge Transfer
2 6 (85.71%) Risk Register
2 6 (85.71%) Task Automation
2 6 (85.71%) Housing Association
2 6 (85.71%) PL/SQL
2 6 (85.71%) Dynamics CRM
2 6 (85.71%) SQL Server Integration Services
2 6 (85.71%) Incident Management
2 6 (85.71%) Requirements Analysis
2 6 (85.71%) CRM
2 6 (85.71%) ETL
2 6 (85.71%) Active Directory
2 6 (85.71%) Root Cause Analysis
2 6 (85.71%) Change Management
2 6 (85.71%) Data Security
2 6 (85.71%) Management Information System
2 6 (85.71%) T-SQL
2 6 (85.71%) SQL Server
2 6 (85.71%) ITIL
2 6 (85.71%) Windows
3 4 (57.14%) Degree
4 3 (42.86%) Data Analysis
4 3 (42.86%) Requirements Gathering
5 2 (28.57%) Social Skills
5 2 (28.57%) NEC
5 2 (28.57%) Finance
5 2 (28.57%) NEC Housing
6 1 (14.29%) Mentoring

Senior Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (14.29%) Microsoft Excel
Business Applications
1 6 (85.71%) Dynamics CRM
2 2 (28.57%) NEC Housing
Database & Business Intelligence
1 6 (85.71%) SQL Server
1 6 (85.71%) SQL Server Integration Services
General
1 2 (28.57%) Finance
1 2 (28.57%) Social Skills
2 1 (14.29%) Public Sector
Miscellaneous
1 6 (85.71%) Housing Association
1 6 (85.71%) Management Information System
Operating Systems
1 6 (85.71%) Windows
Processes & Methodologies
1 6 (85.71%) Change Advisory Board
1 6 (85.71%) Change Management
1 6 (85.71%) CRM
1 6 (85.71%) Data Security
1 6 (85.71%) ETL
1 6 (85.71%) Incident Management
1 6 (85.71%) ITIL
1 6 (85.71%) Knowledge Transfer
1 6 (85.71%) Requirements Analysis
1 6 (85.71%) Risk Register
1 6 (85.71%) Root Cause Analysis
1 6 (85.71%) Task Automation
2 3 (42.86%) Data Analysis
2 3 (42.86%) Requirements Gathering
3 1 (14.29%) Mentoring
3 1 (14.29%) User Acceptance Testing
Programming Languages
1 7 (100.00%) SQL
2 6 (85.71%) PL/SQL
2 6 (85.71%) T-SQL
Qualifications
1 4 (57.14%) Degree
System Software
1 6 (85.71%) Active Directory
Vendors
1 2 (28.57%) NEC