The table below looks at the statistics for the Senior Technical Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Senior Technical Support Analyst
Rank 889 858 896
Rank change year-on-year
-31 +38
Permanent jobs requiring a Senior Technical Support Analyst 13 18 5
As % of all permanent IT jobs located in the UK 0.011% 0.017% 0.004%
As % of the Job Titles category 0.012% 0.018% 0.005%
Number of salaries quoted 13 12 5
Average salary £25,000 £42,500 £35,000
Average salary % change year-on-year
-41.17% +21.42%
90% offered a salary of more than £22,000 £35,000 £31,200
10% offered a salary of more than £40,000 £50,000 £38,000
UK excluding London average salary £25,000 £42,500 £35,000
% change year-on-year
-41.17% +21.42%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108127 100585 110257
As % of all permanent IT jobs located in the UK 94.45% 94.27% 95.15%
Number of salaries quoted 87510 83697 93999
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Senior Technical Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Technical Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Technical Support Analyst Jobs Demand Trend in the UK

Senior Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support Analyst within the UK.

Senior Technical Support Analyst Salary Trend in the UK

Senior Technical Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Technical Support Analyst over the 3 months to 19 September 2014 within the UK.

Senior Technical Support Analyst Salary Histogram in the UK

Senior Technical Support Analyst
Top 13 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support Analyst within the UK over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -26 10 £25,000 -41.17% 2
Tyne and Wear - 4 £35,250 -
Newcastle upon Tyne - 4 £35,250 -
North East - 4 £35,250 -
South West - 3 £25,000 -
Redruth - 3 £25,000 -
Cornwall - 3 £25,000 -
West Yorkshire - 2 £22,250 -
Yorkshire - 2 £22,250 -
Bradford - 2 £22,250 -
Leeds - 2 £22,250 -
City of London +4 1 £45,000 -
London -31 1 £45,000 - 1

Senior Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 September 2014, IT jobs within the UK that cited Senior Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title.

1 20 (71.43%) Windows
2 16 (57.14%) MS Excel
2 16 (57.14%) SQL
2 16 (57.14%) Microsoft
2 16 (57.14%) Active Directory
3 15 (53.57%) Windows Server 2008
4 14 (50.00%) SQL Server
5 13 (46.43%) VMware
6 11 (39.29%) Firewall
6 11 (39.29%) Cisco
6 11 (39.29%) LAN
7 9 (32.14%) MS Exchange
7 9 (32.14%) DNS
7 9 (32.14%) MS Office
7 9 (32.14%) ITIL
7 9 (32.14%) Linux
7 9 (32.14%) Microsoft Certification
7 9 (32.14%) VMware Infrastructure
7 9 (32.14%) Exchange Server 2010
8 8 (28.57%) Windows Server 2012
8 8 (28.57%) Service Delivery
8 8 (28.57%) DHCP
9 7 (25.00%) WAN
9 7 (25.00%) Disaster Recovery
9 7 (25.00%) SQL Server 2008
10 6 (21.43%) WSUS
10 6 (21.43%) Hyper-V
10 6 (21.43%) Relational Database
10 6 (21.43%) Business Continuity
10 6 (21.43%) Windows Server 2003

Senior Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 September 2014, IT jobs within the UK that cited Senior Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (32.14%) MS Exchange
1 9 (32.14%) Exchange Server 2010
2 3 (10.71%) Exchange Server 2013
2 3 (10.71%) Exchange Server 2007
3 2 (7.14%) MQSeries
Applications
1 16 (57.14%) MS Excel
2 9 (32.14%) MS Office
Cloud Services
1 2 (7.14%) SaaS
2 1 (3.57%) Office 365
Communications & Networking
1 11 (39.29%) LAN
1 11 (39.29%) Firewall
2 9 (32.14%) DNS
3 8 (28.57%) DHCP
4 7 (25.00%) WAN
5 6 (21.43%) TCP/IP
5 6 (21.43%) SAN
6 5 (17.86%) Internet
7 4 (14.29%) SMTP
8 3 (10.71%) ADSL
9 1 (3.57%) Wireless
9 1 (3.57%) Cisco IOS
9 1 (3.57%) Network Security
9 1 (3.57%) VPN
9 1 (3.57%) MPLS
Database & Business Intelligence
1 14 (50.00%) SQL Server
2 7 (25.00%) SQL Server 2008
3 6 (21.43%) Relational Database
4 5 (17.86%) SQL Server 2012
5 3 (10.71%) SQL Server 2005
6 2 (7.14%) RDBMS
6 2 (7.14%) InterSystems Cache
7 1 (3.57%) Oracle Database 11g
7 1 (3.57%) Oracle Database
General
1 4 (14.29%) Front Office
2 2 (7.14%) Finance
2 2 (7.14%) Advertising
2 2 (7.14%) Marketing
3 1 (3.57%) Banking
3 1 (3.57%) International Banking
Libraries, Frameworks & Software Standards
1 4 (14.29%) HTML
2 2 (7.14%) JMS
Miscellaneous
1 5 (17.86%) Computer Science
2 4 (14.29%) Enterprise Software
2 4 (14.29%) Mathematics
3 3 (10.71%) Analytical Skills
4 2 (7.14%) Hedge funds
5 1 (3.57%) NHS
5 1 (3.57%) Blackberry
Operating Systems
1 20 (71.43%) Windows
2 15 (53.57%) Windows Server 2008
3 9 (32.14%) Linux
4 8 (28.57%) Windows Server 2012
5 6 (21.43%) Windows Server 2003
6 3 (10.71%) Windows Vista
6 3 (10.71%) Windows XP
6 3 (10.71%) UNIX
7 2 (7.14%) Solaris
8 1 (3.57%) CentOS
8 1 (3.57%) Windows 7
Processes & Methodologies
1 9 (32.14%) ITIL
2 8 (28.57%) Service Delivery
3 7 (25.00%) Disaster Recovery
4 6 (21.43%) Business Continuity
5 5 (17.86%) Project Management
6 4 (14.29%) Software Engineering
6 4 (14.29%) Incident Management
6 4 (14.29%) Continuous Improvement
7 3 (10.71%) Line Management
8 2 (7.14%) Mentoring
8 2 (7.14%) Performance Tuning
8 2 (7.14%) Time Management
8 2 (7.14%) Database Tuning
8 2 (7.14%) Capacity Planning
8 2 (7.14%) ETL
9 1 (3.57%) ERP
9 1 (3.57%) Risk Management
9 1 (3.57%) Software Licensing
Programming Languages
1 16 (57.14%) SQL
2 4 (14.29%) PowerShell
3 2 (7.14%) Java
3 2 (7.14%) VB
Qualifications
1 9 (32.14%) Microsoft Certification
2 4 (14.29%) Degree
3 3 (10.71%) MCSA
3 3 (10.71%) A+ Certification
3 3 (10.71%) Network+ Certification
4 2 (7.14%) MCP
4 2 (7.14%) MCSE
Quality Assurance & Compliance
1 3 (10.71%) SLA
System Software
1 16 (57.14%) Active Directory
2 9 (32.14%) VMware Infrastructure
3 6 (21.43%) Hyper-V
4 4 (14.29%) IMail Server
Systems Management
1 6 (21.43%) WSUS
2 2 (7.14%) Norton AntiVirus
2 2 (7.14%) Backup Exec
3 1 (3.57%) DameWare
3 1 (3.57%) SCCM
Vendors
1 16 (57.14%) Microsoft
2 13 (46.43%) VMware
3 11 (39.29%) Cisco
4 5 (17.86%) Dell
5 4 (14.29%) Veeam
6 3 (10.71%) HP
7 2 (7.14%) Oracle
7 2 (7.14%) JBoss
7 2 (7.14%) Citrix
7 2 (7.14%) NetApp
7 2 (7.14%) Symantec
8 1 (3.57%) McAfee
West London
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £48000 per annum
Posted: 22 days ago