The statistics below represent IT jobs advertised across the UK that had Senior Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Senior Technical Support Analyst
UK
Rank 836 925 954
Rank change year-on-year
+89 +29
Permanent jobs requiring a Senior Technical Support Analyst 10 8 6
As % of all permanent IT jobs located in the UK 0.012% 0.008% 0.006%
As % of the Job Titles category 0.012% 0.008% 0.006%
Number of salaries quoted 9 7 6
Median salary £38,123 £52,500 £32,750
Median salary % change year-on-year
-27.38% +60.30%
90% offered a salary of more than £36,200 £31,600 £30,000
10% offered a salary of more than £38,198 £65,000 £37,750
UK excluding London median salary £38,000 £35,000 £30,000
% change year-on-year
+8.57% +16.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80883 98578 103250
As % of all permanent IT jobs located in the UK 96.35% 96.45% 96.69%
Number of salaries quoted 67143 82699 85275
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

Senior Technical Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured Senior Technical Support Analyst in the job title.

Senior Technical Support Analyst Jobs Demand Trend in the UK

Senior Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support Analyst within the UK.

Senior Technical Support Analyst Salary Trend in the UK

Senior Technical Support Analyst
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support Analyst within the UK over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +91 8 £38,123 -23.75%
London +81 6 £38,123 -41.35%
Scotland +18 2 £38,000 -27.61%
West Midlands +27 1 £37,500 +7.14%
Glasgow +26 1 - -
Gourock - 1 £38,000 -
Essex - 1 £38,500 -
Inverclyde - 1 £38,000 -
East of England - 1 £38,500 -
Birmingham - 1 £37,500 -

Senior Technical Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 23 February 2017, Senior Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Senior Technical Support Analyst in the job title.

1 12 (80.00%) Windows
2 11 (73.33%) Active Directory
2 11 (73.33%) Citrix
3 10 (66.67%) Windows Server
4 9 (60.00%) Microsoft
4 9 (60.00%) SharePoint
5 8 (53.33%) MS Excel
6 7 (46.67%) XenApp
7 6 (40.00%) Office 365
7 6 (40.00%) VMware Infrastructure
7 6 (40.00%) Windows Server 2008
7 6 (40.00%) Windows Server 2012
7 6 (40.00%) VMware
7 6 (40.00%) SAN
8 5 (33.33%) NetApp
8 5 (33.33%) Windows Server 2003
8 5 (33.33%) DNS
8 5 (33.33%) HP
8 5 (33.33%) DHCP
8 5 (33.33%) SQL Server
8 5 (33.33%) Cisco
8 5 (33.33%) Firewall
8 5 (33.33%) Zerto
8 5 (33.33%) vSphere
9 4 (26.67%) SCCM
9 4 (26.67%) Change Control
9 4 (26.67%) Skype for Business
9 4 (26.67%) High Availability
9 4 (26.67%) MS PowerPoint
9 4 (26.67%) Skype

Senior Technical Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (60.00%) SharePoint
2 4 (26.67%) Exchange Server 2013
2 4 (26.67%) SharePoint 2013
2 4 (26.67%) Skype for Business
3 1 (6.67%) IBM Domino
Applications
1 8 (53.33%) MS Excel
2 4 (26.67%) MS PowerPoint
2 4 (26.67%) MS Visio
3 1 (6.67%) MS Office
Business Applications
1 1 (6.67%) JDE EnterpriseOne
Cloud Services
1 6 (40.00%) Office 365
2 3 (20.00%) Mimecast
3 2 (13.33%) Azure Active Directory
3 2 (13.33%) Microsoft Azure
3 2 (13.33%) OneDrive
4 1 (6.67%) SaaS
Communications & Networking
1 6 (40.00%) SAN
2 5 (33.33%) DHCP
2 5 (33.33%) DNS
2 5 (33.33%) Firewall
3 4 (26.67%) Skype
3 4 (26.67%) TCP/IP
4 3 (20.00%) Internet
4 3 (20.00%) LAN
4 3 (20.00%) WAN
5 2 (13.33%) Cisco Wireless
5 2 (13.33%) Wireless
6 1 (6.67%) NAS
6 1 (6.67%) VPN
Database & Business Intelligence
1 5 (33.33%) SQL Server
2 1 (6.67%) DB2
General
1 3 (20.00%) Telecoms
2 2 (13.33%) Finance
3 1 (6.67%) Retail
Miscellaneous
1 3 (20.00%) Analytical Skills
2 2 (13.33%) Management Information System
3 1 (6.67%) Clustering
3 1 (6.67%) Data Centre
3 1 (6.67%) Fintech
Operating Systems
1 12 (80.00%) Windows
2 10 (66.67%) Windows Server
3 6 (40.00%) Windows Server 2008
3 6 (40.00%) Windows Server 2012
4 5 (33.33%) Windows Server 2003
5 1 (6.67%) Solaris
5 1 (6.67%) Windows 10
5 1 (6.67%) Windows 7
5 1 (6.67%) Windows 8
5 1 (6.67%) Windows NT
Processes & Methodologies
1 4 (26.67%) Change Control
1 4 (26.67%) High Availability
1 4 (26.67%) Identity Management
1 4 (26.67%) ITIL
1 4 (26.67%) Service Delivery
2 3 (20.00%) Virtual Infrastructure
2 3 (20.00%) Workflow
2 3 (20.00%) Workflow Development
3 2 (13.33%) Change Management
3 2 (13.33%) Configuration Management
3 2 (13.33%) Disaster Recovery
3 2 (13.33%) Email Filtering
3 2 (13.33%) Incident Management
3 2 (13.33%) Kalman Filter
3 2 (13.33%) Mentoring
3 2 (13.33%) Technical Analysis
3 2 (13.33%) Web Filtering
4 1 (6.67%) Network Management
4 1 (6.67%) Performance Tuning
4 1 (6.67%) Server Monitoring
Programming Languages
1 3 (20.00%) SQL
Qualifications
1 4 (26.67%) MCSE
1 4 (26.67%) Microsoft Certification
2 2 (13.33%) ITIL Certification
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 11 (73.33%) Active Directory
2 7 (46.67%) XenApp
3 6 (40.00%) VMware Infrastructure
4 5 (33.33%) vSphere
5 1 (6.67%) Hyper-V
5 1 (6.67%) Terminal Server
5 1 (6.67%) Virtual Servers
Systems Management
1 4 (26.67%) SCCM
Vendors
1 11 (73.33%) Citrix
2 9 (60.00%) Microsoft
3 6 (40.00%) VMware
4 5 (33.33%) Cisco
4 5 (33.33%) HP
4 5 (33.33%) NetApp
4 5 (33.33%) Zerto
5 3 (20.00%) Dell
5 3 (20.00%) Meraki
5 3 (20.00%) Mitel
5 3 (20.00%) Nokia
5 3 (20.00%) SolarWinds
5 3 (20.00%) Xerox
6 2 (13.33%) Oracle
6 2 (13.33%) Veeam
7 1 (6.67%) JD Edwards
7 1 (6.67%) Lotus
7 1 (6.67%) Sun