The table below looks at the statistics for the Senior Technical Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support Analyst in their job title over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
Senior Technical Support Analyst
Rank 873 919 871
Rank change year-on-year
+46 -48
Permanent jobs requiring a Senior Technical Support Analyst 16 14 14
As % of all permanent IT jobs located in the UK 0.015% 0.012% 0.013%
As % of the Job Titles category 0.016% 0.013% 0.014%
Number of salaries quoted 8 14 7
Average salary £45,000 £37,500 £47,000
Average salary % change year-on-year
+20.00% -20.21%
90% offered a salary of more than £41,400 £32,000 £35,500
10% offered a salary of more than £56,000 £60,500 £61,000
UK excluding London average salary £45,000 £35,000 £35,750
% change year-on-year
+28.57% -2.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
100537 111151 100882
As % of all permanent IT jobs located in the UK 94.56% 94.62% 94.62%
Number of salaries quoted 82695 91319 83930
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Senior Technical Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Technical Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Technical Support Analyst Jobs Demand Trend in the UK

Senior Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support Analyst within the UK.

Senior Technical Support Analyst Salary Trend in the UK

Senior Technical Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Technical Support Analyst over the 3 months to 2 June 2015 within the UK.

Senior Technical Support Analyst Salary Histogram in the UK

Senior Technical Support Analyst
Top 12 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support Analyst within the UK over the 3 months to 2 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +44 16 £45,000 +20.00% 1
London +44 8 £50,000 -
South East +12 4 £45,000 +28.57%
Oxford - 4 £45,000 -
Oxfordshire - 4 £45,000 -
Yorkshire +6 3 - - 1
North Yorkshire - 3 - - 1
Harrogate - 3 - -
Birkenhead - 1 £33,000 -
Docklands, London - 1 £70,000 -
Merseyside - 1 £33,000 -
North West - 1 £33,000 -

Senior Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 2 June 2015, IT jobs within the UK that cited Senior Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title.

1 14 (66.67%) Cisco
2 12 (57.14%) VMware
3 11 (52.38%) Linux
4 10 (47.62%) Windows
4 10 (47.62%) Firewall
4 10 (47.62%) SAN
5 7 (33.33%) Cisco Certification
5 7 (33.33%) Security Management
5 7 (33.33%) Oracle
5 7 (33.33%) CCNP
5 7 (33.33%) CCNA
5 7 (33.33%) Ethernet
5 7 (33.33%) Network Security
5 7 (33.33%) Hyper-V
5 7 (33.33%) Oracle Database
6 6 (28.57%) VMware Infrastructure
6 6 (28.57%) Active Directory
6 6 (28.57%) Red Hat
7 5 (23.81%) SLA
7 5 (23.81%) Microsoft
7 5 (23.81%) MS Excel
7 5 (23.81%) HND
7 5 (23.81%) Project Management
8 4 (19.05%) Red Hat Enterprise Linux
8 4 (19.05%) MCP
8 4 (19.05%) MS Exchange
8 4 (19.05%) Citrix
9 3 (14.29%) WAN
9 3 (14.29%) LAN
9 3 (14.29%) HNC

Senior Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 2 June 2015, IT jobs within the UK that cited Senior Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (19.05%) MS Exchange
2 2 (9.52%) IIS
3 1 (4.76%) Apache
3 1 (4.76%) WebLogic
3 1 (4.76%) Exchange Server 2010
Applications
1 5 (23.81%) MS Excel
2 2 (9.52%) MS Office
Cloud Services
1 2 (9.52%) SaaS
Communications & Networking
1 10 (47.62%) Firewall
1 10 (47.62%) SAN
2 7 (33.33%) Ethernet
2 7 (33.33%) Network Security
3 3 (14.29%) WAN
3 3 (14.29%) LAN
3 3 (14.29%) iSCSI
3 3 (14.29%) Fibre Channel
4 2 (9.52%) Wireshark
4 2 (9.52%) LDAP
4 2 (9.52%) HTTP
4 2 (9.52%) TCP/IP
4 2 (9.52%) VPN
4 2 (9.52%) DNS
4 2 (9.52%) SMTP
4 2 (9.52%) DHCP
5 1 (4.76%) VoIP
Database & Business Intelligence
1 7 (33.33%) Oracle Database
2 3 (14.29%) SQL Server
3 2 (9.52%) Relational Database
Development Applications
1 1 (4.76%) Oracle Forms
General
1 2 (9.52%) German Language
2 1 (4.76%) Front Office
2 1 (4.76%) Finance
Libraries, Frameworks & Software Standards
1 2 (9.52%) XML
2 1 (4.76%) Middleware
Miscellaneous
1 2 (9.52%) Analytical Skills
1 2 (9.52%) Computer Science
1 2 (9.52%) Client/Server
2 1 (4.76%) Fixed Income
Operating Systems
1 11 (52.38%) Linux
2 10 (47.62%) Windows
3 4 (19.05%) Red Hat Enterprise Linux
4 1 (4.76%) UNIX
4 1 (4.76%) Windows Server 2008
4 1 (4.76%) Windows Server 2012
Processes & Methodologies
1 7 (33.33%) Security Management
2 5 (23.81%) Project Management
3 3 (14.29%) ITIL
4 1 (4.76%) Change Management
4 1 (4.76%) Disaster Recovery
4 1 (4.76%) ITSM
4 1 (4.76%) Problem Management
4 1 (4.76%) Incident Management
4 1 (4.76%) Electronic Trading
4 1 (4.76%) Performance Monitoring
4 1 (4.76%) Root Cause Analysis
Programming Languages
1 3 (14.29%) SQL
2 2 (9.52%) C#
2 2 (9.52%) Java
2 2 (9.52%) JavaScript
3 1 (4.76%) Shell Script
3 1 (4.76%) Bash Shell
Qualifications
1 7 (33.33%) Cisco Certification
1 7 (33.33%) CCNP
1 7 (33.33%) CCNA
2 5 (23.81%) HND
3 4 (19.05%) MCP
4 3 (14.29%) HNC
5 2 (9.52%) Degree
6 1 (4.76%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (23.81%) SLA
System Software
1 7 (33.33%) Hyper-V
2 6 (28.57%) VMware Infrastructure
2 6 (28.57%) Active Directory
3 3 (14.29%) vSphere
4 1 (4.76%) Samba
Systems Management
1 2 (9.52%) SCCM
1 2 (9.52%) MOM
1 2 (9.52%) Systems Management Server (SMS)
Vendors
1 14 (66.67%) Cisco
2 12 (57.14%) VMware
3 7 (33.33%) Oracle
4 6 (28.57%) Red Hat
5 5 (23.81%) Microsoft
6 4 (19.05%) Citrix
7 1 (4.76%) Tripwire
7 1 (4.76%) Veeam
York, North Yorkshire
Searchability
Salary: £30000 - £50000 per annum + benefits
Posted: 6 days ago