The table below looks at the statistics for the Senior Technical Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Senior Technical Support Analyst
Rank 887 876 881
Rank change year-on-year
-11 +5
Permanent jobs requiring a Senior Technical Support Analyst 10 14 4
As % of all permanent IT jobs located in the UK 0.009% 0.013% 0.003%
As % of the Job Titles category 0.009% 0.014% 0.004%
Number of salaries quoted 10 14 3
Average salary £38,000 £42,500 £37,500
Average salary % change year-on-year
-10.58% +13.33%
UK excluding London average salary £38,000 £37,000 -
% change year-on-year
+2.70% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106025 103677 110089
As % of all permanent IT jobs located in the UK 94.67% 94.68% 95.33%
Number of salaries quoted 88349 84138 94850
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Technical Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Technical Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Technical Support Analyst Jobs Demand Trend in the UK

Senior Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support Analyst within the UK.

Senior Technical Support Analyst Salary Trend in the UK

Senior Technical Support Analyst
Top 8 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support Analyst within the UK over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -5 10 £38,000 -10.58% 2
South East +16 7 £38,000 +4.10%
Brighton - 7 £38,000 -
East Sussex - 7 £38,000 -
Wiltshire - 2 £30,000 - 1
South West - 2 £30,000 - 1
Swindon - 2 £30,000 - 1
London +19 1 £27,500 -59.25%

Senior Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 December 2014, IT jobs within the UK that cited Senior Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title.

1 22 (95.65%) Windows
2 19 (82.61%) Active Directory
3 18 (78.26%) Firewall
4 17 (73.91%) Windows Server 2008
5 16 (69.57%) VMware
6 15 (65.22%) DNS
6 15 (65.22%) DHCP
7 14 (60.87%) Windows Server 2012
8 13 (56.52%) Windows Server 2003
8 13 (56.52%) VMware Infrastructure
9 12 (52.17%) SAN
10 11 (47.83%) MS Exchange
10 11 (47.83%) Exchange Server 2010
11 10 (43.48%) Exchange Server 2007
11 10 (43.48%) Microsoft
11 10 (43.48%) ITIL
12 9 (39.13%) Citrix
12 9 (39.13%) MS Excel
13 8 (34.78%) Symantec
13 8 (34.78%) SQL
13 8 (34.78%) Norton AntiVirus
13 8 (34.78%) Backup Exec
14 7 (30.43%) XenApp
14 7 (30.43%) XenDesktop
14 7 (30.43%) Exchange Server 2003
14 7 (30.43%) VLAN
14 7 (30.43%) iSCSI
14 7 (30.43%) Microsoft Certification
14 7 (30.43%) McAfee
14 7 (30.43%) SonicWALL

Senior Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 December 2014, IT jobs within the UK that cited Senior Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (47.83%) MS Exchange
1 11 (47.83%) Exchange Server 2010
2 10 (43.48%) Exchange Server 2007
3 7 (30.43%) Exchange Server 2003
4 3 (13.04%) Exchange Server 2013
5 2 (8.70%) IIS
6 1 (4.35%) JBoss
6 1 (4.35%) MQSeries
Applications
1 9 (39.13%) MS Excel
2 7 (30.43%) MS Office
Cloud Services
1 2 (8.70%) SaaS
Communications & Networking
1 18 (78.26%) Firewall
2 15 (65.22%) DNS
2 15 (65.22%) DHCP
3 12 (52.17%) SAN
4 7 (30.43%) VLAN
4 7 (30.43%) iSCSI
5 6 (26.09%) TCP/IP
6 4 (17.39%) LAN
6 4 (17.39%) WAN
7 3 (13.04%) ADSL
8 2 (8.70%) LDAP
8 2 (8.70%) SMTP
8 2 (8.70%) VPN
8 2 (8.70%) HTTP
8 2 (8.70%) Wireshark
9 1 (4.35%) Internet
Database & Business Intelligence
1 7 (30.43%) SQL Server
2 4 (17.39%) SQL Server 2012
3 3 (13.04%) Relational Database
3 3 (13.04%) SQL Server 2005
3 3 (13.04%) SQL Server 2008
4 1 (4.35%) RDBMS
4 1 (4.35%) InterSystems Cache
General
1 2 (8.70%) German Language
2 1 (4.35%) Finance
2 1 (4.35%) Manufacturing
2 1 (4.35%) Advertising
2 1 (4.35%) Publishing
2 1 (4.35%) Marketing
Libraries, Frameworks & Software Standards
1 2 (8.70%) XML
2 1 (4.35%) JMS
2 1 (4.35%) HTML
2 1 (4.35%) CSS
Miscellaneous
1 4 (17.39%) Analytical Skills
2 3 (13.04%) Computer Science
3 2 (8.70%) Client/Server
3 2 (8.70%) Enterprise Software
4 1 (4.35%) NHS
4 1 (4.35%) Hedge funds
Operating Systems
1 22 (95.65%) Windows
2 17 (73.91%) Windows Server 2008
3 14 (60.87%) Windows Server 2012
4 13 (56.52%) Windows Server 2003
5 6 (26.09%) Linux
6 3 (13.04%) Windows XP
6 3 (13.04%) Windows Vista
7 1 (4.35%) Solaris
7 1 (4.35%) UNIX
Processes & Methodologies
1 10 (43.48%) ITIL
2 7 (30.43%) Problem Management
3 5 (21.74%) Business Continuity
3 5 (21.74%) Disaster Recovery
4 4 (17.39%) Incident Management
4 4 (17.39%) Project Management
5 3 (13.04%) Line Management
6 2 (8.70%) Mentoring
6 2 (8.70%) Capacity Planning
7 1 (4.35%) Performance Tuning
7 1 (4.35%) Time Management
7 1 (4.35%) Database Tuning
7 1 (4.35%) Risk Management
7 1 (4.35%) ETL
Programming Languages
1 8 (34.78%) SQL
2 3 (13.04%) Java
2 3 (13.04%) JavaScript
3 2 (8.70%) C#
4 1 (4.35%) VB
4 1 (4.35%) PowerShell
Qualifications
1 7 (30.43%) Microsoft Certification
2 4 (17.39%) Degree
3 3 (13.04%) MCSA
3 3 (13.04%) A+ Certification
3 3 (13.04%) Network+ Certification
4 1 (4.35%) MCP
4 1 (4.35%) MCSE
Quality Assurance & Compliance
1 3 (13.04%) SLA
System Software
1 19 (82.61%) Active Directory
2 13 (56.52%) VMware Infrastructure
3 7 (30.43%) XenApp
3 7 (30.43%) XenDesktop
4 5 (21.74%) Hyper-V
Systems Management
1 8 (34.78%) Norton AntiVirus
1 8 (34.78%) Backup Exec
2 5 (21.74%) WSUS
3 2 (8.70%) SCCM
3 2 (8.70%) MOM
3 2 (8.70%) Systems Management Server (SMS)
Vendors
1 16 (69.57%) VMware
2 10 (43.48%) Microsoft
3 9 (39.13%) Citrix
4 8 (34.78%) Symantec
5 7 (30.43%) McAfee
5 7 (30.43%) SonicWALL
6 5 (21.74%) Cisco
7 4 (17.39%) Dell
8 3 (13.04%) HP
9 1 (4.35%) Oracle
9 1 (4.35%) NetApp
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 2 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £28000 - £32000 per annum + ben
Posted: 4 days ago