The table below looks at the statistics for the Senior Technical Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Senior Technical Support Analyst
Rank 874 882 878
Rank change year-on-year
+8 -4
Permanent jobs requiring a Senior Technical Support Analyst 4 11 7
As % of all permanent IT jobs located in the UK 0.004% 0.011% 0.006%
As % of the Job Titles category 0.004% 0.011% 0.007%
Number of salaries quoted 4 11 7
Average salary £34,000 £52,500 £57,500
Average salary % change year-on-year
-35.23% -8.69%
90% offered a salary of more than £30,000 £35,000 £36,600
10% offered a salary of more than £38,000 £70,000 £62,500
UK excluding London average salary £34,000 £35,750 £57,500
% change year-on-year
-4.89% -37.82%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
100365 96995 104060
As % of all permanent IT jobs located in the UK 94.79% 94.55% 95.11%
Number of salaries quoted 83553 78307 89163
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Technical Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior Technical Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Technical Support Analyst Jobs Demand Trend in the UK

Senior Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support Analyst within the UK.

Senior Technical Support Analyst Salary Trend in the UK

Senior Technical Support Analyst
Top 7 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support Analyst within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -11 4 £34,000 -35.23% 1
South East -24 2 £38,000 +4.10%
South West - 2 £30,000 -
Brighton - 2 £38,000 -
Swindon - 2 £30,000 -
East Sussex - 2 £38,000 -
Wiltshire - 2 £30,000 -

Senior Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT jobs within the UK that cited Senior Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title.

1 16 (94.12%) Windows
2 13 (76.47%) Firewall
2 13 (76.47%) Active Directory
2 13 (76.47%) Windows Server 2008
3 11 (64.71%) Windows Server 2012
3 11 (64.71%) Windows Server 2003
3 11 (64.71%) VMware
4 10 (58.82%) DNS
4 10 (58.82%) MS Exchange
4 10 (58.82%) DHCP
4 10 (58.82%) Exchange Server 2010
4 10 (58.82%) VMware Infrastructure
4 10 (58.82%) Exchange Server 2007
5 8 (47.06%) Citrix
5 8 (47.06%) SAN
6 7 (41.18%) Symantec
6 7 (41.18%) McAfee
6 7 (41.18%) Norton AntiVirus
6 7 (41.18%) SonicWALL
6 7 (41.18%) VLAN
6 7 (41.18%) Exchange Server 2003
6 7 (41.18%) Backup Exec
6 7 (41.18%) XenApp
6 7 (41.18%) XenDesktop
6 7 (41.18%) Problem Management
6 7 (41.18%) iSCSI
7 5 (29.41%) Microsoft Certification
7 5 (29.41%) TCP/IP
7 5 (29.41%) MS Office
7 5 (29.41%) ITIL

Senior Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT jobs within the UK that cited Senior Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (58.82%) MS Exchange
1 10 (58.82%) Exchange Server 2010
1 10 (58.82%) Exchange Server 2007
2 7 (41.18%) Exchange Server 2003
3 3 (17.65%) Exchange Server 2013
4 2 (11.76%) IIS
5 1 (5.88%) JBoss
5 1 (5.88%) MQSeries
Applications
1 5 (29.41%) MS Office
2 3 (17.65%) MS Excel
Cloud Services
1 2 (11.76%) SaaS
Communications & Networking
1 13 (76.47%) Firewall
2 10 (58.82%) DNS
2 10 (58.82%) DHCP
3 8 (47.06%) SAN
4 7 (41.18%) VLAN
4 7 (41.18%) iSCSI
5 5 (29.41%) TCP/IP
6 3 (17.65%) ADSL
6 3 (17.65%) LAN
6 3 (17.65%) WAN
7 2 (11.76%) Wireshark
7 2 (11.76%) LDAP
7 2 (11.76%) SMTP
7 2 (11.76%) HTTP
7 2 (11.76%) VPN
8 1 (5.88%) Internet
Database & Business Intelligence
1 3 (17.65%) Relational Database
2 2 (11.76%) SQL Server
3 1 (5.88%) RDBMS
3 1 (5.88%) SQL Server 2012
3 1 (5.88%) SQL Server 2005
3 1 (5.88%) SQL Server 2008
3 1 (5.88%) InterSystems Cache
General
1 2 (11.76%) German Language
2 1 (5.88%) Finance
2 1 (5.88%) Manufacturing
2 1 (5.88%) Publishing
2 1 (5.88%) Marketing
Libraries, Frameworks & Software Standards
1 2 (11.76%) XML
2 1 (5.88%) CSS
2 1 (5.88%) HTML
2 1 (5.88%) JMS
Miscellaneous
1 3 (17.65%) Analytical Skills
1 3 (17.65%) Computer Science
2 2 (11.76%) Client/Server
3 1 (5.88%) Hedge funds
3 1 (5.88%) Enterprise Software
Operating Systems
1 16 (94.12%) Windows
2 13 (76.47%) Windows Server 2008
3 11 (64.71%) Windows Server 2012
3 11 (64.71%) Windows Server 2003
4 3 (17.65%) Windows Vista
5 2 (11.76%) Windows XP
5 2 (11.76%) Linux
6 1 (5.88%) Solaris
6 1 (5.88%) UNIX
Processes & Methodologies
1 7 (41.18%) Problem Management
2 5 (29.41%) ITIL
3 3 (17.65%) Line Management
3 3 (17.65%) Incident Management
4 2 (11.76%) Mentoring
5 1 (5.88%) Disaster Recovery
5 1 (5.88%) Risk Management
5 1 (5.88%) Project Management
5 1 (5.88%) ETL
5 1 (5.88%) Capacity Planning
5 1 (5.88%) Performance Tuning
5 1 (5.88%) Database Tuning
5 1 (5.88%) Business Continuity
Programming Languages
1 4 (23.53%) SQL
2 3 (17.65%) Java
2 3 (17.65%) JavaScript
3 2 (11.76%) C#
Qualifications
1 5 (29.41%) Microsoft Certification
2 3 (17.65%) A+ Certification
2 3 (17.65%) Network+ Certification
2 3 (17.65%) MCSA
2 3 (17.65%) Degree
Quality Assurance & Compliance
1 2 (11.76%) SLA
System Software
1 13 (76.47%) Active Directory
2 10 (58.82%) VMware Infrastructure
3 7 (41.18%) XenApp
3 7 (41.18%) XenDesktop
4 1 (5.88%) Hyper-V
Systems Management
1 7 (41.18%) Norton AntiVirus
1 7 (41.18%) Backup Exec
2 2 (11.76%) SCCM
2 2 (11.76%) MOM
2 2 (11.76%) Systems Management Server (SMS)
3 1 (5.88%) WSUS
Vendors
1 11 (64.71%) VMware
2 8 (47.06%) Citrix
3 7 (41.18%) Symantec
3 7 (41.18%) McAfee
3 7 (41.18%) SonicWALL
4 4 (23.53%) Microsoft
5 1 (5.88%) Cisco
5 1 (5.88%) HP
5 1 (5.88%) Dell
5 1 (5.88%) Oracle
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 22 hours ago