Service Desk Engineer Jobs with Work from Home Options

Service Desk Engineer
UK > Work from Home

The median Service Desk Engineer salary in Work from Home is £30,000 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 574 635 814
Rank change year-on-year +61 +179 -284
Permanent jobs requiring a Service Desk Engineer 19 28 38
As % of all permanent jobs with a WFH option 0.056% 0.067% 0.055%
As % of the Job Titles category 0.058% 0.070% 0.057%
Number of salaries quoted 17 28 37
10th Percentile £24,393 £21,250 £24,000
25th Percentile £25,000 £22,375 £24,750
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -
75th Percentile £34,000 £35,250 £33,750
90th Percentile £48,000 £36,000 £42,000
UK median annual salary £31,500 £29,500 £27,750
% change year-on-year +6.78% +6.31% +11.00%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,500 39,912 66,911
% of permanent jobs with a recognized job title 95.98% 96.00% 97.40%
Number of salaries quoted 24,881 28,336 41,924
10th Percentile £33,013 £36,733 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £92,500 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Service Desk Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised.

Service Desk Engineer trend for jobs with a WFH option

Service Desk Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Service Desk Engineer.

Service Desk Engineer salary trend for jobs with a WFH option

Service Desk Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Service Desk Engineer over the 6 months to 8 May 2024.

Service Desk Engineer salary histogram for jobs with a WFH option

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 8 May 2024, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Service Desk Engineer in the job title.

1 16 (84.21%) Microsoft 365
2 15 (78.95%) Windows
3 13 (68.42%) Microsoft
4 12 (63.16%) Active Directory
5 9 (47.37%) ITIL
6 8 (42.11%) Microsoft Exchange
6 8 (42.11%) Microsoft Office
6 8 (42.11%) VMware
6 8 (42.11%) Social Skills
7 7 (36.84%) Customer Service
8 6 (31.58%) Windows 10
8 6 (31.58%) Remote Desktop
8 6 (31.58%) Windows Server
8 6 (31.58%) Azure
8 6 (31.58%) VMware Infrastructure
8 6 (31.58%) Hyper-V
9 5 (26.32%) Firewall
10 4 (21.05%) ITSM
10 4 (21.05%) TCP/IP
10 4 (21.05%) VPN
10 4 (21.05%) DHCP
10 4 (21.05%) Microsoft Certification
10 4 (21.05%) N-able
10 4 (21.05%) SolarWinds
11 3 (15.79%) Android
11 3 (15.79%) Problem Management
11 3 (15.79%) Apple iOS
11 3 (15.79%) Self-Motivation
11 3 (15.79%) Driving Licence
11 3 (15.79%) Ticket Management

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (42.11%) Microsoft Exchange
2 3 (15.79%) SharePoint
3 1 (5.26%) CMS
Applications
1 8 (42.11%) Microsoft Office
Business Applications
1 1 (5.26%) Elite 3E
Cloud Services
1 16 (84.21%) Microsoft 365
2 6 (31.58%) Azure
3 2 (10.53%) AWS
3 2 (10.53%) Mimecast
4 1 (5.26%) Entra ID
4 1 (5.26%) WhatsApp
Communications & Networking
1 6 (31.58%) Remote Desktop
2 5 (26.32%) Firewall
3 4 (21.05%) DHCP
3 4 (21.05%) TCP/IP
3 4 (21.05%) VPN
4 2 (10.53%) DNS
4 2 (10.53%) SAN
5 1 (5.26%) Ethernet
5 1 (5.26%) LAN
5 1 (5.26%) VLAN
5 1 (5.26%) WAN
General
1 8 (42.11%) Social Skills
2 2 (10.53%) Analytical Skills
2 2 (10.53%) Finance
2 2 (10.53%) Fire and Rescue
2 2 (10.53%) Local Government
3 1 (5.26%) Legal
3 1 (5.26%) Marketing
3 1 (5.26%) Pharmaceutical
Miscellaneous
1 3 (15.79%) Driving Licence
1 3 (15.79%) Self-Motivation
2 2 (10.53%) Management Information System
2 2 (10.53%) Onboarding
2 2 (10.53%) Replication
3 1 (5.26%) Blackberry
3 1 (5.26%) Client/Server
3 1 (5.26%) CMDB
3 1 (5.26%) Smartphone
Operating Systems
1 15 (78.95%) Windows
2 6 (31.58%) Windows 10
2 6 (31.58%) Windows Server
3 3 (15.79%) Android
3 3 (15.79%) Apple iOS
4 2 (10.53%) Windows 8
5 1 (5.26%) Mac OS
5 1 (5.26%) Windows 7
Processes & Methodologies
1 9 (47.37%) ITIL
2 7 (36.84%) Customer Service
3 4 (21.05%) ITSM
4 3 (15.79%) Agile
4 3 (15.79%) Problem Management
4 3 (15.79%) Service Delivery
4 3 (15.79%) Ticket Management
5 2 (10.53%) Asset Management
5 2 (10.53%) Change Management
5 2 (10.53%) Incident Management
5 2 (10.53%) Problem-Solving
5 2 (10.53%) Remote Monitoring and Management
5 2 (10.53%) Risk Management
5 2 (10.53%) Roadmaps
5 2 (10.53%) Software Licensing
6 1 (5.26%) ERP
6 1 (5.26%) Migration
6 1 (5.26%) Practice Management
6 1 (5.26%) Project Management
6 1 (5.26%) Workflow
Programming Languages
1 2 (10.53%) PowerShell
Qualifications
1 4 (21.05%) Microsoft Certification
2 3 (15.79%) MCITP
2 3 (15.79%) MCP
3 2 (10.53%) A+ Certification
3 2 (10.53%) CCA
3 2 (10.53%) Citrix Certification
4 1 (5.26%) CCNA
4 1 (5.26%) Cisco Certification
4 1 (5.26%) Degree
4 1 (5.26%) ITIL Certification
Quality Assurance & Compliance
1 2 (10.53%) SLA
System Software
1 12 (63.16%) Active Directory
2 6 (31.58%) Hyper-V
2 6 (31.58%) VMware Infrastructure
3 2 (10.53%) XenApp
3 2 (10.53%) XenDesktop
Systems Management
1 2 (10.53%) Backup Exec
1 2 (10.53%) Symantec Endpoint Protection
2 1 (5.26%) Microsoft Intune
2 1 (5.26%) SCCM
2 1 (5.26%) SCOM
Vendors
1 13 (68.42%) Microsoft
2 8 (42.11%) VMware
3 4 (21.05%) N-able
3 4 (21.05%) SolarWinds
4 3 (15.79%) Citrix
5 2 (10.53%) ConnectWise
5 2 (10.53%) Dell
5 2 (10.53%) Fortinet
5 2 (10.53%) Sophos
5 2 (10.53%) Symantec
5 2 (10.53%) Veeam
5 2 (10.53%) Veritas
6 1 (5.26%) Adobe
6 1 (5.26%) Apple
6 1 (5.26%) iManage
6 1 (5.26%) Intapp
6 1 (5.26%) Meraki
6 1 (5.26%) Sun