Technical Support Engineer Jobs with Work from Home Options

Technical Support Engineer
UK > Work from Home

The median Technical Support Engineer salary in Work from Home is £32,000 per year according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 518 581 759
Rank change year-on-year +63 +178 -239
Permanent jobs requiring a Technical Support Engineer 75 77 86
As % of all permanent jobs with a WFH option 0.22% 0.19% 0.13%
As % of the Job Titles category 0.23% 0.19% 0.13%
Number of salaries quoted 71 69 61
10th Percentile £28,501 £29,000 £25,750
25th Percentile £29,750 £32,500 £30,500
Median annual salary (50th Percentile) £32,000 £37,500 £36,500
Median % change year-on-year -14.67% +2.74% -2.67%
75th Percentile £43,750 £46,000 £47,500
90th Percentile £47,500 £50,000 £56,250
UK median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% +3.17%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,448 39,583 66,856
% of permanent jobs with a recognized job title 95.97% 95.98% 97.39%
Number of salaries quoted 24,900 28,176 41,784
10th Percentile £33,127 £36,750 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Technical Support Engineer
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised.

Technical Support Engineer trend for jobs with a WFH option

Technical Support Engineer
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Technical Support Engineer.

Technical Support Engineer salary trend for jobs with a WFH option

Technical Support Engineer
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Technical Support Engineer over the 6 months to 10 May 2024.

Technical Support Engineer salary histogram for jobs with a WFH option

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 10 May 2024, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Technical Support Engineer in the job title.

1 26 (34.67%) Windows
2 23 (30.67%) Active Directory
2 23 (30.67%) Azure
2 23 (30.67%) Microsoft 365
3 18 (24.00%) Windows Server
4 17 (22.67%) Entra ID
4 17 (22.67%) Hyper-V
4 17 (22.67%) SharePoint
5 16 (21.33%) Microsoft
5 16 (21.33%) VMware
5 16 (21.33%) Customer Service
6 14 (18.67%) Social Skills
7 13 (17.33%) Firewall
7 13 (17.33%) TCP/IP
8 12 (16.00%) VMware Infrastructure
9 11 (14.67%) SLA
9 11 (14.67%) Microsoft Exchange
9 11 (14.67%) VoIP
10 10 (13.33%) WAN
10 10 (13.33%) Wireless
11 9 (12.00%) Cybersecurity
11 9 (12.00%) OneDrive
12 8 (10.67%) Windows Server 2012
12 8 (10.67%) VLAN
12 8 (10.67%) Degree
12 8 (10.67%) Cisco
12 8 (10.67%) SQL Server
12 8 (10.67%) Antivirus Management
13 7 (9.33%) Problem-Solving
13 7 (9.33%) ITIL

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (22.67%) SharePoint
2 11 (14.67%) Microsoft Exchange
Applications
1 3 (4.00%) Microsoft Office
1 3 (4.00%) Trello
Cloud Services
1 23 (30.67%) Azure
1 23 (30.67%) Microsoft 365
2 17 (22.67%) Entra ID
3 9 (12.00%) OneDrive
4 3 (4.00%) AWS
4 3 (4.00%) SaaS
5 2 (2.67%) GCP
6 1 (1.33%) Azure Sentinel
6 1 (1.33%) Power Platform
Communications & Networking
1 13 (17.33%) Firewall
1 13 (17.33%) TCP/IP
2 11 (14.67%) VoIP
3 10 (13.33%) WAN
3 10 (13.33%) Wireless
4 8 (10.67%) VLAN
5 6 (8.00%) 3G
5 6 (8.00%) 4G
5 6 (8.00%) LTE
5 6 (8.00%) VSAT
6 4 (5.33%) DHCP
6 4 (5.33%) DNS
6 4 (5.33%) iSCSI
6 4 (5.33%) SAN
7 3 (4.00%) HTTP
7 3 (4.00%) IGMP
7 3 (4.00%) IPv6
7 3 (4.00%) Multicast
7 3 (4.00%) RIP
7 3 (4.00%) SNMP
Database & Business Intelligence
1 8 (10.67%) SQL Server
2 3 (4.00%) GIS
Development Applications
1 5 (6.67%) JIRA
General
1 14 (18.67%) Social Skills
2 6 (8.00%) Military
3 5 (6.67%) Public Sector
4 4 (5.33%) Analytical Skills
4 4 (5.33%) Billing
4 4 (5.33%) Documentation Skills
4 4 (5.33%) Finance
4 4 (5.33%) Inclusion and Diversity
4 4 (5.33%) Telecoms
5 3 (4.00%) Retail
6 2 (2.67%) Electronics
7 1 (1.33%) Automotive
7 1 (1.33%) Marketing
7 1 (1.33%) Organisational Skills
7 1 (1.33%) Presentation Skills
Libraries, Frameworks & Software Standards
1 6 (8.00%) CSS
2 3 (4.00%) EDI
2 3 (4.00%) HTML
2 3 (4.00%) JSON
2 3 (4.00%) Lightning Web Components
2 3 (4.00%) REST
Miscellaneous
1 6 (8.00%) Foreign Exchange (FX)
2 3 (4.00%) Smart City
3 2 (2.67%) Data Centre
4 1 (1.33%) Client/Server
4 1 (1.33%) Onboarding
4 1 (1.33%) Self-Motivation
Operating Systems
1 26 (34.67%) Windows
2 18 (24.00%) Windows Server
3 8 (10.67%) Windows Server 2012
4 6 (8.00%) Windows 10
5 2 (2.67%) Linux
6 1 (1.33%) Android
6 1 (1.33%) Apple iOS
Processes & Methodologies
1 16 (21.33%) Customer Service
2 9 (12.00%) Cybersecurity
3 8 (10.67%) Antivirus Management
4 7 (9.33%) ITIL
4 7 (9.33%) Problem-Solving
5 6 (8.00%) CRM
6 4 (5.33%) Decision-Making
6 4 (5.33%) Disaster Recovery
6 4 (5.33%) Proactive Monitoring
7 3 (4.00%) Acceptance Criteria
7 3 (4.00%) Code Quality
7 3 (4.00%) Creative Problem-Solving
7 3 (4.00%) Critical Thinking
7 3 (4.00%) Customer Experience
7 3 (4.00%) Customer Requirements
7 3 (4.00%) Data Security
7 3 (4.00%) Digital Transformation Programme
7 3 (4.00%) Infrastructure Engineering
7 3 (4.00%) Proactive Maintenance
7 3 (4.00%) Service Management
Programming Languages
1 5 (6.67%) SQL
2 3 (4.00%) Apex Code
2 3 (4.00%) JavaScript
3 1 (1.33%) PowerShell
3 1 (1.33%) Python
Qualifications
1 8 (10.67%) Degree
2 6 (8.00%) GCSC
3 3 (4.00%) MCT
4 2 (2.67%) Azure Certification
4 2 (2.67%) CESG Certified Professional
4 2 (2.67%) Citrix Certification
4 2 (2.67%) MCITP
4 2 (2.67%) Microsoft Certification
4 2 (2.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (14.67%) SLA
2 3 (4.00%) Accessibility
System Software
1 23 (30.67%) Active Directory
2 17 (22.67%) Hyper-V
3 12 (16.00%) VMware Infrastructure
4 4 (5.33%) NFS
5 2 (2.67%) Virtual Desktop
5 2 (2.67%) vSphere
5 2 (2.67%) XenApp
5 2 (2.67%) XenDesktop
Systems Management
1 6 (8.00%) Microsoft Intune
2 1 (1.33%) Jamf Pro
Vendors
1 16 (21.33%) Microsoft
1 16 (21.33%) VMware
2 8 (10.67%) Cisco
3 6 (8.00%) HP
4 4 (5.33%) ConnectWise
5 3 (4.00%) Citrix
5 3 (4.00%) Salesforce
6 2 (2.67%) Google
7 1 (1.33%) Juniper