The table below looks at the statistics for the Technical Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Technical Support Engineer
Rank 655 592 629
Rank change year-on-year
-63 +37
Permanent jobs requiring a Technical Support Engineer 243 353 266
As % of all permanent IT jobs located in the UK 0.22% 0.30% 0.24%
As % of the Job Titles category 0.23% 0.32% 0.26%
Number of salaries quoted 224 309 242
Average salary £32,500 £30,000 £32,500
Average salary % change year-on-year
+8.33% -7.69%
90% offered a salary of more than £22,500 £23,500 £23,050
10% offered a salary of more than £44,000 £45,000 £40,000
UK excluding London average salary £32,500 £32,500 £32,500

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103565 111265 102717
As % of all permanent IT jobs located in the UK 94.34% 94.52% 94.32%
Number of salaries quoted 85635 90958 85091
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the UK

Technical Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Salary Trend in the UK

Technical Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Engineer over the 3 months to 28 July 2015 within the UK.

Technical Support Engineer Salary Histogram in the UK

Technical Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 233 £33,000 +10.00% 41
South East +4 126 £35,000 -5.40% 13
Berkshire -17 74 £38,500 +2.66% 8
London -12 48 £35,000 +27.27% 12
Reading -2 43 £37,500 +1.35% 6
East of England +4 28 £32,500 -7.14% 5
Surrey +5 22 £32,500 - 2
Bracknell +16 17 £38,500 -3.75%
Buckinghamshire +3 13 £27,500 -8.33% 2
West Midlands -13 11 £23,750 -20.83% 1
City of London +17 9 £38,500 +40.00% 6
Cambridgeshire +7 9 £40,000 - 1
Hampshire +2 9 £25,000 -33.33% 1
Cambridge +8 8 £40,000 - 1
Bedfordshire 0 8 £35,000 - 1
Staines - 7 £32,500 -
South Wales +1 6 £27,500 -15.38% 1
Wales -1 6 £27,500 +10.00% 1
North West -3 6 £23,000 -27.55% 2
South West -43 6 £25,000 -7.40% 7
Guildford +10 5 £28,750 +27.77%
Manchester +6 5 £23,000 -39.86% 1
Kent +4 5 £30,000 +22.44%
Suffolk +3 5 £22,000 -23.47%
Hertfordshire -8 5 £30,000 -14.28% 3
Staffordshire - 5 £22,500 - 1
Ipswich -9 4 £22,000 -32.30%
High Wycombe - 4 £31,750 - 2
Gloucestershire - 4 £31,250 - 1
Chiswick - 4 £45,000 -

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 28 July 2015, IT jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 410 (66.99%) Windows
2 290 (47.39%) Microsoft
3 218 (35.62%) Active Directory
4 211 (34.48%) VMware
5 204 (33.33%) Linux
6 178 (29.08%) MS Excel
7 172 (28.10%) SQL
8 162 (26.47%) MS Exchange
9 159 (25.98%) Cisco
10 157 (25.65%) Windows Server 2012
11 156 (25.49%) Firewall
12 144 (23.53%) Windows Server 2008
13 132 (21.57%) VMware Infrastructure
14 129 (21.08%) Citrix
15 121 (19.77%) TCP/IP
16 120 (19.61%) DNS
17 107 (17.48%) LAN
18 103 (16.83%) WAN
19 101 (16.50%) Windows Server 2003
20 100 (16.34%) SQL Server
21 98 (16.01%) UNIX
22 95 (15.52%) ITIL
23 91 (14.87%) MS Office
23 91 (14.87%) Microsoft Certification
24 72 (11.76%) DHCP
24 72 (11.76%) Oracle
24 72 (11.76%) Windows 8
25 70 (11.44%) Data Centre
25 70 (11.44%) IIS
26 67 (10.95%) SAN

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 28 July 2015, IT jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 162 (26.47%) MS Exchange
2 70 (11.44%) IIS
3 66 (10.78%) Exchange Server 2010
4 49 (8.01%) Exchange Server 2013
5 45 (7.35%) SharePoint
6 32 (5.23%) Lync
7 24 (3.92%) Exchange Server 2007
8 18 (2.94%) Exchange Server 2003
8 18 (2.94%) Apache
8 18 (2.94%) Tomcat
9 17 (2.78%) SharePoint 2010
10 13 (2.12%) JBoss
11 7 (1.14%) SharePoint 2013
12 6 (0.98%) Lotus Domino
13 5 (0.82%) Blackberry Enterprise Server
14 4 (0.65%) WebLogic
15 3 (0.49%) MS Project Server
16 2 (0.33%) GlassFish
16 2 (0.33%) Exchange Server 2000
16 2 (0.33%) Oracle Application Server
Applications
1 178 (29.08%) MS Excel
2 91 (14.87%) MS Office
3 7 (1.14%) MS PowerPoint
4 2 (0.33%) MS Visio
4 2 (0.33%) AutoCAD
5 1 (0.16%) SOLIDWORKS
Business Applications
1 9 (1.47%) Remedy ITSM
2 6 (0.98%) Dynamics CRM
3 3 (0.49%) SAP Oil and Gas
Cloud Services
1 64 (10.46%) Office 365
2 29 (4.74%) IaaS
3 13 (2.12%) SaaS
4 7 (1.14%) Microsoft Azure
5 5 (0.82%) Amazon AWS
6 4 (0.65%) Yammer
7 1 (0.16%) Google Analytics
7 1 (0.16%) Google Apps
Communications & Networking
1 156 (25.49%) Firewall
2 121 (19.77%) TCP/IP
3 120 (19.61%) DNS
4 107 (17.48%) LAN
5 103 (16.83%) WAN
6 72 (11.76%) DHCP
7 67 (10.95%) SAN
8 61 (9.97%) VPN
9 56 (9.15%) VoIP
10 38 (6.21%) Internet
11 36 (5.88%) MPLS
12 31 (5.07%) Wireless
13 20 (3.27%) Wi-Fi
14 16 (2.61%) NAS
14 16 (2.61%) Ethernet
15 14 (2.29%) Network Security
15 14 (2.29%) Wireshark
16 11 (1.80%) SNMP
16 11 (1.80%) VLAN
17 10 (1.63%) iSCSI
Database & Business Intelligence
1 100 (16.34%) SQL Server
2 31 (5.07%) MySQL
2 31 (5.07%) SQL Server 2008
3 24 (3.92%) SQL Server 2005
4 20 (3.27%) Oracle Database
5 17 (2.78%) Relational Database
6 16 (2.61%) PostgreSQL
7 9 (1.47%) RDBMS
7 9 (1.47%) MS Access
8 8 (1.31%) Oracle Reports
9 6 (0.98%) Big Data
9 6 (0.98%) DB2
10 5 (0.82%) Hadoop
10 5 (0.82%) Apache Hive
11 4 (0.65%) BusinessObjects
12 3 (0.49%) Data Warehouse
13 2 (0.33%) SQL Server 2000
14 1 (0.16%) Crystal Reports
14 1 (0.16%) SQL Server Reporting Services
14 1 (0.16%) SQL Server Integration Services
Development Applications
1 5 (0.82%) Team Foundation Server
2 2 (0.33%) Oracle APEX
2 2 (0.33%) Firebug
2 2 (0.33%) Oracle Forms
3 1 (0.16%) LabVIEW
3 1 (0.16%) Visual Studio
3 1 (0.16%) JIRA
General
1 40 (6.54%) Finance
2 38 (6.21%) German Language
3 32 (5.23%) French Language
3 32 (5.23%) Telecoms
4 22 (3.59%) Marketing
5 20 (3.27%) Retail
6 12 (1.96%) Spanish Language
7 11 (1.80%) Back Office
7 11 (1.80%) Manufacturing
7 11 (1.80%) Italian Language
8 8 (1.31%) Electronics
8 8 (1.31%) Games
9 7 (1.14%) Financial Institution
10 5 (0.82%) Advertising
11 3 (0.49%) Publishing
12 2 (0.33%) Portuguese Language
12 2 (0.33%) Local Government
12 2 (0.33%) Legal
12 2 (0.33%) Automotive
13 1 (0.16%) Law
Libraries, Frameworks & Software Standards
1 22 (3.59%) .NET
1 22 (3.59%) HTML
2 21 (3.43%) XML
3 18 (2.94%) Web Services
4 17 (2.78%) Application Packaging
5 9 (1.47%) CSS
6 6 (0.98%) Servlets
7 5 (0.82%) J2EE
8 4 (0.65%) ODBC
9 3 (0.49%) JSON
9 3 (0.49%) .NET Framework
9 3 (0.49%) Esper
10 2 (0.33%) HTML5
10 2 (0.33%) FreeMarker
10 2 (0.33%) jQuery
10 2 (0.33%) ASP.NET
11 1 (0.16%) Middleware
11 1 (0.16%) XHTML
11 1 (0.16%) COM
11 1 (0.16%) SOAP
Miscellaneous
1 70 (11.44%) Data Centre
2 45 (7.35%) Analytical Skills
3 42 (6.86%) Computer Science
4 37 (6.05%) Blackberry
5 16 (2.61%) Clustering
6 15 (2.45%) Management Information System
7 12 (1.96%) Client/Server
8 11 (1.80%) Mathematics
9 9 (1.47%) HP Storage
9 9 (1.47%) Enterprise Software
10 8 (1.31%) PKI
11 5 (0.82%) Replication
11 5 (0.82%) DTV
12 4 (0.65%) Mobile App
12 4 (0.65%) Visualisation
12 4 (0.65%) EPoS
13 3 (0.49%) New Media
14 2 (0.33%) HP StoreVirtual
14 2 (0.33%) Video on Demand
14 2 (0.33%) Social Media
Operating Systems
1 410 (66.99%) Windows
2 204 (33.33%) Linux
3 157 (25.65%) Windows Server 2012
4 144 (23.53%) Windows Server 2008
5 101 (16.50%) Windows Server 2003
6 98 (16.01%) UNIX
7 72 (11.76%) Windows 8
8 63 (10.29%) Windows 7
9 55 (8.99%) Windows XP
10 24 (3.92%) Mac OS X
11 21 (3.43%) Red Hat Enterprise Linux
12 15 (2.45%) Solaris
13 12 (1.96%) Windows Vista
14 9 (1.47%) Android
15 8 (1.31%) Windows 2000 Server
15 8 (1.31%) AIX
16 7 (1.14%) Mac OS
17 6 (0.98%) CentOS
18 4 (0.65%) Apple iOS
18 4 (0.65%) HPUX
Processes & Methodologies
1 95 (15.52%) ITIL
2 44 (7.19%) Service Delivery
3 32 (5.23%) Mentoring
4 28 (4.58%) Vulnerability Management
5 25 (4.08%) Service Management
6 21 (3.43%) Disaster Recovery
6 21 (3.43%) Performance Tuning
6 21 (3.43%) Server Building
7 20 (3.27%) CRM
8 19 (3.10%) Incident Management
9 18 (2.94%) Project Management
10 17 (2.78%) Software Engineering
11 15 (2.45%) Web Development
11 15 (2.45%) Time Management
11 15 (2.45%) Root Cause Analysis
12 13 (2.12%) Change Management
13 12 (1.96%) Configuration Management
13 12 (1.96%) Business Intelligence
14 11 (1.80%) ITSM
14 11 (1.80%) Analytics
Programming Languages
1 172 (28.10%) SQL
2 45 (7.35%) Java
3 31 (5.07%) Perl
3 31 (5.07%) C
4 29 (4.74%) PowerShell
5 16 (2.61%) Python
6 15 (2.45%) C++
6 15 (2.45%) VBScript
7 14 (2.29%) Shell Script
8 13 (2.12%) Ruby
8 13 (2.12%) Bash Shell
9 11 (1.80%) JavaScript
10 7 (1.14%) PHP
11 5 (0.82%) T-SQL
12 4 (0.65%) VBA
12 4 (0.65%) C#
13 3 (0.49%) VB
14 2 (0.33%) R
14 2 (0.33%) Tcl
15 1 (0.16%) MATLAB
Qualifications
1 91 (14.87%) Microsoft Certification
2 60 (9.80%) MCSE
2 60 (9.80%) Degree
3 53 (8.66%) Cisco Certification
4 44 (7.19%) CCNA
5 35 (5.72%) MCP
6 34 (5.56%) MCITP
7 27 (4.41%) CISSP
7 27 (4.41%) CEH
8 21 (3.43%) MCSA
9 20 (3.27%) Security Cleared
10 17 (2.78%) ITIL Foundation Certificate
11 16 (2.61%) SC Cleared
12 14 (2.29%) Citrix Certification
13 13 (2.12%) CCA
14 12 (1.96%) MCTS
15 10 (1.63%) VMware Certified Professional (VCP)
15 10 (1.63%) A+ Certification
16 8 (1.31%) MCDBA
16 8 (1.31%) ITIL Certification
Quality Assurance & Compliance
1 62 (10.13%) SLA
2 15 (2.45%) QA
3 5 (0.82%) ISO/IEC 27001
4 3 (0.49%) PCI DSS
System Software
1 218 (35.62%) Active Directory
2 132 (21.57%) VMware Infrastructure
3 66 (10.78%) Hyper-V
4 56 (9.15%) XenApp
5 28 (4.58%) VMware ESX
5 28 (4.58%) Terminal Server
6 27 (4.41%) vSphere
7 19 (3.10%) XenDesktop
8 15 (2.45%) Terminal Services
9 14 (2.29%) VMware ESXi
9 14 (2.29%) Microsoft App-V
10 11 (1.80%) ISA Server
11 10 (1.63%) VMware Server
12 9 (1.47%) Forefront TMG
12 9 (1.47%) XenServer
13 7 (1.14%) NFS
13 7 (1.14%) UAG
14 6 (0.98%) Tivoli Workload Scheduler
14 6 (0.98%) VMware Workstation
15 5 (0.82%) HDFS
Systems Management
1 51 (8.33%) SCCM
2 23 (3.76%) WSUS
3 20 (3.27%) SCOM
4 15 (2.45%) Backup Exec
5 12 (1.96%) Nagios
6 9 (1.47%) McAfee ePO
7 7 (1.14%) EdgeSight
7 7 (1.14%) Forefront Identity Manager
8 6 (0.98%) Symantec Endpoint Protection
8 6 (0.98%) Nmap
8 6 (0.98%) Norton AntiVirus
8 6 (0.98%) Tivoli
9 5 (0.82%) Dollar Universe
10 3 (0.49%) NetBackup
10 3 (0.49%) OpenView Configuration Management
10 3 (0.49%) Red Hat Satellite
11 2 (0.33%) Opscode Chef
11 2 (0.33%) CiscoWorks
11 2 (0.33%) ARCserve
12 1 (0.16%) Systems Management Server (SMS)
Vendors
1 290 (47.39%) Microsoft
2 211 (34.48%) VMware
3 159 (25.98%) Cisco
4 129 (21.08%) Citrix
5 72 (11.76%) Oracle
6 60 (9.80%) HP
7 44 (7.19%) Apple
8 27 (4.41%) Dell
9 24 (3.92%) Red Hat
10 23 (3.76%) EMC
11 18 (2.94%) LANDesk
12 16 (2.61%) Meraki
12 16 (2.61%) IBM
12 16 (2.61%) Juniper
13 15 (2.45%) NetApp
13 15 (2.45%) Symantec
13 15 (2.45%) SonicWALL
14 14 (2.29%) Remedy
15 13 (2.12%) McAfee
15 13 (2.12%) SolarWinds
Lisburn, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £35000.00 per annum
Posted: 14 hours ago
Basingstoke, Hampshire
Searchability
Salary: £25000 - £32000 per annum + Benefits
Posted: 16 hours ago
Watford, Hertfordshire
Bluetownonline
Posted: 16 hours ago
Watford, Hertfordshire
Bluetownonline
Posted: 16 hours ago
Reading, Berkshire
TEKsystems
Salary: £50000 - £60000 per annum
Posted: 17 hours ago
Maidenhead, Berkshire
Candidate Source
Salary: £24,000 - £27,000 per annum basic + Benefits
Posted: 22 hours ago
High Wycombe, Buckinghamshire
Understanding Recruitment
Salary: £30000 - £35000 per annum + benefits
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £25000 - £35000 per annum + benefits
Posted: Yesterday
Altrincham, Cheshire
Applause IT Innovation
Salary: £20000 - £24000 per annum + bens
Posted: 2 days ago
High Wycombe, Buckinghamshire
IT Connections
Salary: £25,000 to £30,000
Posted: 3 days ago
Warrington, Cheshire
IT Connections
Salary: £25,000 to £30,000
Posted: 3 days ago
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: £25000 - £30000 Per Annum + Shares + Excellent Benefits
Posted: 3 days ago
Reading, Berkshire
Talent International
Salary: £45000 - £60000.00 per annum
Posted: 4 days ago
Reading, Berkshire
Logic Engagements Ltd
Salary: £0.00 - £40000 per annum + bonus, on-call allowance etc.
Posted: 5 days ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum + benefits
Posted: 5 days ago
Burton-On-Trent, Staffordshire
Blues Point Ltd
Salary: Up to £26,000 per annum
Posted: 5 days ago
Woking, Surrey
Evolution Recruitment Solutions
Salary: 30,000 - 40,000 plus excellent benefits
Posted: 5 days ago
City, London
Salt
Salary: £60000 - £75000 per annum + bonus & benefits
Posted: 5 days ago
West London
EXCELerate
Salary: To £36,000 plus Health care, life cover & pension
Posted: 6 days ago