The table below looks at the statistics for the Technical Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Technical Support Engineer
Rank 572 633 543
Rank change year-on-year
+61 -90
Permanent jobs requiring a Technical Support Engineer 355 249 389
As % of all permanent IT jobs located in the UK 0.31% 0.23% 0.33%
As % of the Job Titles category 0.33% 0.25% 0.35%
Number of salaries quoted 308 217 353
Average salary £30,000 £32,500 £32,500
Average salary % change year-on-year
-7.69% -
90% offered a salary of more than £22,500 £23,350 £21,500
10% offered a salary of more than £42,500 £40,000 £42,500
UK excluding London average salary £30,000 £32,500 £31,500
% change year-on-year
-7.69% +3.17%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107850 100706 111819
As % of all permanent IT jobs located in the UK 94.45% 94.25% 95.16%
Number of salaries quoted 87304 83723 95384
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the UK

Technical Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Salary Trend in the UK

Technical Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Engineer over the 3 months to 22 September 2014 within the UK.

Technical Support Engineer Salary Histogram in the UK

Technical Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +96 340 £30,000 -7.69% 36
South East +54 162 £32,500 -7.14% 14
London +20 110 £30,000 -14.28% 9
Berkshire +41 86 £37,000 +5.71% 8
Reading +16 38 £32,750 -6.42% 3
South West -6 30 £27,000 -21.73% 5
Surrey -14 29 £28,000 -13.84% 1
City of London +10 19 £36,500 +2.09% 4
East of England 0 19 £35,000 +40.00% 3
East Sussex -12 13 £24,000 -11.11%
Kent +10 12 £37,500 +36.36% 1
Brighton -12 12 £24,000 -11.11%
Maidstone - 11 £37,500 -
Hampshire -5 10 £27,500 -26.66% 1
Bracknell -8 10 £37,500 +13.63%
Somerset - 10 £27,000 - 1
Croydon 0 9 - -
Bristol - 9 £30,000 - 2
North West -15 8 £26,000 +20.93%
Scotland -19 8 £21,000 -33.33% 3
Dorking - 8 £23,000 -
Bath - 8 £27,000 -
Bedfordshire -8 7 £35,000 +19.65% 1
Windsor -16 7 £29,000 -40.20%
Luton - 7 £35,000 - 1
Maidenhead -9 6 £50,000 +44.92% 1
Wiltshire -1 5 £26,500 -23.18%
West Midlands -6 5 £40,000 +60.00%
Manchester -8 5 £26,000 -5.45%
Edinburgh -11 5 £22,000 -30.15% 2

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 22 September 2014, IT jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 431 (62.10%) Windows
2 260 (37.46%) Microsoft
3 214 (30.84%) Active Directory
4 200 (28.82%) Linux
5 191 (27.52%) VMware
6 160 (23.05%) SQL
7 131 (18.88%) MS Excel
8 130 (18.73%) SQL Server
9 127 (18.30%) MS Exchange
10 126 (18.16%) UNIX
11 114 (16.43%) MS Office
11 114 (16.43%) TCP/IP
12 111 (15.99%) ITIL
12 111 (15.99%) Firewall
13 108 (15.56%) Degree
14 107 (15.42%) Windows Server 2008
15 101 (14.55%) VMware Infrastructure
16 89 (12.82%) Cisco
17 80 (11.53%) Java
18 76 (10.95%) DNS
19 72 (10.37%) Windows 7
20 71 (10.23%) Oracle
21 68 (9.80%) SLA
22 67 (9.65%) SAN
23 66 (9.51%) Microsoft Certification
24 64 (9.22%) LAN
24 64 (9.22%) Windows Server 2003
25 61 (8.79%) WAN
25 61 (8.79%) Windows Server 2012
26 58 (8.36%) Internet

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 22 September 2014, IT jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 127 (18.30%) MS Exchange
2 58 (8.36%) SharePoint
3 53 (7.64%) Exchange Server 2010
4 44 (6.34%) IIS
5 31 (4.47%) Lotus Domino
6 30 (4.32%) Exchange Server 2007
7 24 (3.46%) Exchange Server 2013
8 21 (3.03%) Lync
9 18 (2.59%) Exchange Server 2003
10 11 (1.59%) Apache
11 10 (1.44%) WebSphere
12 8 (1.15%) Tomcat
12 8 (1.15%) WebLogic
13 7 (1.01%) IBM Notes
14 4 (0.58%) SharePoint Server
15 3 (0.43%) Blackberry Enterprise Server
16 2 (0.29%) Office Communications Server
16 2 (0.29%) SharePoint 2010
17 1 (0.14%) Oracle Collaboration Suite
17 1 (0.14%) WebSphere Application Server
Applications
1 131 (18.88%) MS Excel
2 114 (16.43%) MS Office
3 13 (1.87%) PowerPivot
4 12 (1.73%) MS PowerPoint
5 7 (1.01%) MS Visio
Business Applications
1 2 (0.29%) Remedy ITSM
1 2 (0.29%) Google Analytics
2 1 (0.14%) SAP Oil and Gas
2 1 (0.14%) Dynamics AX
Cloud Services
1 30 (4.32%) SaaS
2 15 (2.16%) Office 365
3 3 (0.43%) Google Apps
3 3 (0.43%) Microsoft Azure
4 1 (0.14%) Cloud Computing
Communications & Networking
1 114 (16.43%) TCP/IP
2 111 (15.99%) Firewall
3 76 (10.95%) DNS
4 67 (9.65%) SAN
5 64 (9.22%) LAN
6 61 (8.79%) WAN
7 58 (8.36%) Internet
8 53 (7.64%) VPN
9 51 (7.35%) DHCP
10 30 (4.32%) VoIP
11 19 (2.74%) Cisco ASA
12 18 (2.59%) Ethernet
12 18 (2.59%) LDAP
12 18 (2.59%) Wireless
13 17 (2.45%) PBX
14 16 (2.31%) HTTP
15 15 (2.16%) SMTP
15 15 (2.16%) ISDN
16 14 (2.02%) ADSL
17 13 (1.87%) SSL
Database & Business Intelligence
1 130 (18.73%) SQL Server
2 53 (7.64%) Relational Database
3 31 (4.47%) RDBMS
4 22 (3.17%) MySQL
5 19 (2.74%) SQL Server 2008
6 15 (2.16%) DB2
7 11 (1.59%) SQL Server 2005
8 8 (1.15%) SQL Server 2012
9 6 (0.86%) Big Data
10 4 (0.58%) SQL Server Reporting Services
10 4 (0.58%) Data Mining
11 3 (0.43%) SQL Server Integration Services
12 2 (0.29%) DB2 UDB
12 2 (0.29%) PostgreSQL
13 1 (0.14%) Oracle Database
13 1 (0.14%) SAP BW
13 1 (0.14%) SQL Server 2000
13 1 (0.14%) MS Access
13 1 (0.14%) SQL Server Analysis Services
13 1 (0.14%) Microsoft Analysis Services
Development Applications
1 6 (0.86%) Eclipse
2 2 (0.29%) SilkTest
2 2 (0.29%) WATIR
2 2 (0.29%) Selenium
2 2 (0.29%) Oracle Forms
2 2 (0.29%) InstallShield
2 2 (0.29%) AdminStudio
2 2 (0.29%) QuickTest Pro
2 2 (0.29%) LoadRunner
3 1 (0.14%) ClearQuest
3 1 (0.14%) ClearCase
3 1 (0.14%) JIRA
3 1 (0.14%) Git (software)
3 1 (0.14%) Subversion
General
1 57 (8.21%) French Language
2 52 (7.49%) German Language
3 48 (6.92%) Telecoms
4 37 (5.33%) Finance
5 25 (3.60%) Spanish Language
6 19 (2.74%) Russian Language
7 17 (2.45%) Electronics
8 13 (1.87%) Banking
9 8 (1.15%) Marketing
9 8 (1.15%) Manufacturing
10 7 (1.01%) Multimedia
11 6 (0.86%) Games
11 6 (0.86%) Back Office
12 5 (0.72%) Billing
13 4 (0.58%) Italian Language
14 3 (0.43%) Legal
14 3 (0.43%) Norwegian Language
14 3 (0.43%) Danish Language
15 2 (0.29%) Hebrew Language
16 1 (0.14%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 45 (6.48%) HTML
2 40 (5.76%) XML
3 32 (4.61%) .NET
4 16 (2.31%) CSS
4 16 (2.31%) Web Services
5 14 (2.02%) COM
6 11 (1.59%) J2EE
7 9 (1.30%) XSL
8 8 (1.15%) XHTML
9 7 (1.01%) Classic ASP
9 7 (1.01%) ASP.NET
9 7 (1.01%) Ajax
10 6 (0.86%) Java EE
11 5 (0.72%) JSP
11 5 (0.72%) .NET Framework
12 4 (0.58%) JSON
12 4 (0.58%) SOAP
13 3 (0.43%) REST
13 3 (0.43%) LAMP
13 3 (0.43%) DHTML
Miscellaneous
1 42 (6.05%) Computer Science
2 31 (4.47%) Analytical Skills
3 26 (3.75%) Clustering
4 21 (3.03%) Client/Server
5 18 (2.59%) Enterprise Software
6 15 (2.16%) Blackberry
7 14 (2.02%) Mathematics
8 13 (1.87%) Management Information System
9 11 (1.59%) Data Integration
10 10 (1.44%) IVR
11 9 (1.30%) Video Conferencing
12 8 (1.15%) Fat Client
12 8 (1.15%) Thin Client
13 7 (1.01%) Smartcard
13 7 (1.01%) Smartphone
14 6 (0.86%) CMDB
15 5 (0.72%) Social Media
15 5 (0.72%) Replication
16 4 (0.58%) EqualLogic
17 3 (0.43%) Mobile App
Operating Systems
1 431 (62.10%) Windows
2 200 (28.82%) Linux
3 126 (18.16%) UNIX
4 107 (15.42%) Windows Server 2008
5 72 (10.37%) Windows 7
6 64 (9.22%) Windows Server 2003
7 61 (8.79%) Windows Server 2012
8 38 (5.48%) Windows XP
9 33 (4.76%) Solaris
10 28 (4.03%) Windows 8
11 16 (2.31%) Windows Vista
12 12 (1.73%) Mac OS X
13 9 (1.30%) CentOS
14 7 (1.01%) Windows NT
14 7 (1.01%) AIX
14 7 (1.01%) Ubuntu
15 6 (0.86%) Windows 2000 Server
16 5 (0.72%) HPUX
16 5 (0.72%) Red Hat Enterprise Linux
17 3 (0.43%) Windows 2000
Processes & Methodologies
1 111 (15.99%) ITIL
2 28 (4.03%) Service Delivery
3 26 (3.75%) Disaster Recovery
3 26 (3.75%) Validation
4 24 (3.46%) ITSM
5 22 (3.17%) Service Management
6 19 (2.74%) CRM
6 19 (2.74%) Incident Management
7 18 (2.59%) Business Intelligence
8 16 (2.31%) Change Management
9 15 (2.16%) Vulnerability Management
10 14 (2.02%) OO
11 13 (1.87%) Root Cause Analysis
12 12 (1.73%) Mentoring
13 11 (1.59%) Kalman Filter
13 11 (1.59%) ITIL V2
13 11 (1.59%) Product Management
13 11 (1.59%) ISMS
14 10 (1.44%) Configuration Management
15 9 (1.30%) Problem Management
Programming Languages
1 160 (23.05%) SQL
2 80 (11.53%) Java
3 48 (6.92%) JavaScript
4 40 (5.76%) Python
5 19 (2.74%) Perl
5 19 (2.74%) C++
6 17 (2.45%) C
6 17 (2.45%) PowerShell
7 16 (2.31%) Bash Shell
8 15 (2.16%) C#
9 14 (2.02%) PHP
10 8 (1.15%) Ruby
11 2 (0.29%) VBScript
11 2 (0.29%) VB
12 1 (0.14%) PowerHouse
12 1 (0.14%) VB.NET
12 1 (0.14%) T-SQL
12 1 (0.14%) Jython
Qualifications
1 108 (15.56%) Degree
2 66 (9.51%) Microsoft Certification
3 53 (7.64%) Cisco Certification
4 49 (7.06%) CCNA
5 38 (5.48%) MCSE
6 37 (5.33%) MCP
7 33 (4.76%) Security Cleared
8 21 (3.03%) MCSA
8 21 (3.03%) MCITP
9 20 (2.88%) CISSP
10 18 (2.59%) SC Cleared
11 17 (2.45%) CCNP
11 17 (2.45%) CEH
12 14 (2.02%) Network+ Certification
13 13 (1.87%) VMware Certified Professional (VCP)
14 11 (1.59%) JNCIA
15 9 (1.30%) HNC
15 9 (1.30%) CCSA
16 8 (1.15%) MCDBA
17 7 (1.01%) DV Cleared
Quality Assurance & Compliance
1 68 (9.80%) SLA
2 18 (2.59%) ISO/IEC 27001
3 8 (1.15%) QA
4 2 (0.29%) ISO 9001
5 1 (0.14%) Sarbanes-Oxley
System Software
1 214 (30.84%) Active Directory
2 101 (14.55%) VMware Infrastructure
3 58 (8.36%) Hyper-V
4 20 (2.88%) XenApp
5 16 (2.31%) VMware ESX
6 13 (1.87%) vSphere
6 13 (1.87%) Microsoft App-V
7 11 (1.59%) Terminal Services
8 10 (1.44%) VMware Workstation
8 10 (1.44%) XenServer
9 7 (1.01%) UAG
10 6 (0.86%) XenDesktop
10 6 (0.86%) VMware ESXi
11 5 (0.72%) VMware Server
11 5 (0.72%) Squid
12 2 (0.29%) Nmap
12 2 (0.29%) Veritas Cluster Server
12 2 (0.29%) Samba
13 1 (0.14%) Openswan
13 1 (0.14%) NFS
Systems Management
1 29 (4.18%) SCCM
2 13 (1.87%) Backup Exec
3 11 (1.59%) SCOM
4 9 (1.30%) Norton AntiVirus
5 5 (0.72%) WSUS
6 4 (0.58%) SolarWinds Orion
6 4 (0.58%) MOM
6 4 (0.58%) Systems Management Server (SMS)
6 4 (0.58%) Cisco CUCM
7 3 (0.43%) Tivoli Storage Manager
7 3 (0.43%) NetBackup
8 2 (0.29%) Nessus
8 2 (0.29%) Cisco IPCC
8 2 (0.29%) MIMEsweeper
8 2 (0.29%) Nagios
8 2 (0.29%) Cisco UCCX
8 2 (0.29%) McAfee ePO
9 1 (0.14%) Check_MK
9 1 (0.14%) Tivoli
9 1 (0.14%) BMC PATROL
Vendors
1 260 (37.46%) Microsoft
2 191 (27.52%) VMware
3 89 (12.82%) Cisco
4 71 (10.23%) Oracle
5 48 (6.92%) Citrix
6 45 (6.48%) Juniper
7 38 (5.48%) HP
8 29 (4.18%) Symantec
9 20 (2.88%) Sun
10 18 (2.59%) Red Hat
11 17 (2.45%) SolarWinds
12 15 (2.16%) CheckPoint
13 14 (2.02%) Apple
14 12 (1.73%) SonicWALL
14 12 (1.73%) Veeam
14 12 (1.73%) JBoss
15 11 (1.59%) F5
15 11 (1.59%) Websense
16 10 (1.44%) Avaya
16 10 (1.44%) Sybase
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 2 hours ago
Luton, Bedfordshire
Lumesse
Salary: bonus + benefits
Posted: 2 days ago
Derby, Derbyshire
Greywood Associates Limited
Salary: £20000 - £23000 per annum + Benefits
Posted: 2 days ago
London
Bridge Noble
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: 2 days ago
Horsham, West Sussex
IT Connections
Salary: £35,000 to £45,000
Posted: 2 days ago
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + on-call allowance, bonus
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £23,400 to £23,400 per annum
Posted: 3 days ago
London
Eximius Group Limited
Salary: Offering very competitive annual salary
Posted: 3 days ago
City, London
Salt
Salary: £50000 - £70000 per annum + bonus & benefits
Posted: 3 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 4 days ago
London
Ashdown IT
Salary: £28000 - £30000 per annum
Posted: 4 days ago
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £27000 - £30000 per annum
Posted: 4 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18300 - £23300 per annum + £1,200 DV allowance
Posted: 4 days ago
City, London
RecruitmentRevolution.com Limited
Salary: Up to £38,000 per annum £38,000 plus bonus, pension scheme
Posted: 4 days ago
Cambridge, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 5 days ago
Plymouth, Devon
TribePost.co.uk
Salary: from £25,000 plus benefits
Posted: 5 days ago
Reading, Berkshire
Davanti Solutions
Salary: £32,000 per annum
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £23,400 to £23,400 per annum
Posted: 5 days ago
City, London
ComputerWorld Personnel Ltd
Salary: £35000 - £40000 per annum + bonus
Posted: 6 days ago
Berkshire
Arden Resourcing Limited
Salary: From £45,000 to £55,000 per annum + Benefits and Bonus
Posted: 6 days ago