The table below looks at the statistics for the Technical Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support Engineer
Rank 550 582 589
Rank change year-on-year
+32 +7
Permanent jobs requiring a Technical Support Engineer 367 315 322
As % of all permanent IT jobs located in the UK 0.33% 0.29% 0.28%
As % of the Job Titles category 0.35% 0.31% 0.30%
Number of salaries quoted 312 281 286
Average salary £34,000 £32,000 £30,500
Average salary % change year-on-year
+6.25% +4.91%
90% offered a salary of more than £23,400 £22,000 £22,500
10% offered a salary of more than £42,500 £40,000 £42,500
UK excluding London average salary £34,000 £31,750 £30,000
% change year-on-year
+7.08% +5.83%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104608 102056 108531
As % of all permanent IT jobs located in the UK 94.68% 94.69% 95.26%
Number of salaries quoted 87149 82785 93534
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,750 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the UK

Technical Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Salary Trend in the UK

Technical Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Engineer over the 3 months to 24 December 2014 within the UK.

Technical Support Engineer Salary Histogram in the UK

Technical Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +31 350 £34,000 +4.61% 34
South East +31 194 £35,000 -7.89% 20
Berkshire +9 105 £37,500 -3.84% 6
London -22 74 £34,000 +4.61% 10
Reading +12 54 £37,500 -1.31% 4
Surrey +26 49 £35,000 +12.90% 5
Bracknell -12 22 £36,000 -1.36%
Hampshire -8 21 £27,500 -9.83% 6
South West -8 21 £24,000 -7.69%
North West -6 19 £27,000 +6.93% 1
Manchester -5 18 £29,250 +32.95%
City of London +19 17 £33,000 +3.12% 3
East Midlands +26 14 £32,500 -4.41%
Derbyshire +31 12 £35,000 +75.00%
Guildford -13 11 £40,000 +53.84% 2
Yorkshire -9 10 £26,500 -24.28% 1
East of England -40 10 £31,500 +38.46% 2
West Yorkshire +9 9 £26,500 -24.28% 1
Wokingham +9 8 £39,500 +58.00%
Leeds +3 8 £31,500 -10.00% 1
Wiltshire +1 8 £24,000 +14.28%
Hook - 8 - - 1
Derby +13 7 £32,500 -4.41%
Buckinghamshire +2 7 £35,000 +32.07% 1
Kent - 7 £21,500 - 1
Cambridge +3 6 £27,000 - 1
Cambridgeshire -8 6 £27,000 -1.81% 2
Chippenham - 6 £24,000 -
Dorking - 6 £21,000 -
West Sussex +5 5 £30,000 - 1

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 454 (61.85%) Windows
2 272 (37.06%) Microsoft
3 225 (30.65%) Linux
4 211 (28.75%) VMware
5 195 (26.57%) Active Directory
6 182 (24.80%) SQL
7 158 (21.53%) MS Excel
8 153 (20.84%) Firewall
9 145 (19.75%) MS Exchange
10 138 (18.80%) UNIX
11 133 (18.12%) MS Office
12 129 (17.57%) Windows Server 2008
13 124 (16.89%) TCP/IP
13 124 (16.89%) VMware Infrastructure
14 117 (15.94%) Degree
15 115 (15.67%) LAN
16 111 (15.12%) WAN
17 108 (14.71%) Cisco
18 106 (14.44%) SQL Server
19 103 (14.03%) ITIL
20 94 (12.81%) DNS
21 93 (12.67%) Windows Server 2003
22 86 (11.72%) Windows Server 2012
23 84 (11.44%) Citrix
23 84 (11.44%) SAN
24 80 (10.90%) Windows 7
25 79 (10.76%) Oracle
26 77 (10.49%) SLA
27 74 (10.08%) VPN
28 67 (9.13%) Windows XP

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 145 (19.75%) MS Exchange
2 62 (8.45%) SharePoint
3 56 (7.63%) IIS
4 52 (7.08%) Exchange Server 2010
5 35 (4.77%) Exchange Server 2013
5 35 (4.77%) Exchange Server 2007
6 23 (3.13%) Lotus Domino
7 18 (2.45%) Lync
8 17 (2.32%) Exchange Server 2003
9 16 (2.18%) Apache
10 13 (1.77%) Tomcat
11 9 (1.23%) WebSphere
12 8 (1.09%) MS Project Server
13 7 (0.95%) WebLogic
14 6 (0.82%) JBoss
15 5 (0.68%) Blackberry Enterprise Server
16 4 (0.54%) IBM Notes
16 4 (0.54%) SharePoint Server
16 4 (0.54%) SharePoint 2010
17 2 (0.27%) Office Communications Server
Applications
1 158 (21.53%) MS Excel
2 133 (18.12%) MS Office
3 27 (3.68%) MS PowerPoint
4 4 (0.54%) MS Visio
Business Applications
1 2 (0.27%) Dynamics AX
1 2 (0.27%) Remedy ITSM
2 1 (0.14%) SAP FI-AP
2 1 (0.14%) SAP FI
2 1 (0.14%) SAP FI/CO
2 1 (0.14%) SAP CO
2 1 (0.14%) Sentinel
2 1 (0.14%) Dynamics NAV
Cloud Services
1 25 (3.41%) SaaS
2 21 (2.86%) Office 365
3 12 (1.63%) IaaS
4 2 (0.27%) Cloud Computing
5 1 (0.14%) Microsoft Azure
5 1 (0.14%) PaaS
Communications & Networking
1 153 (20.84%) Firewall
2 124 (16.89%) TCP/IP
3 115 (15.67%) LAN
4 111 (15.12%) WAN
5 94 (12.81%) DNS
6 84 (11.44%) SAN
7 74 (10.08%) VPN
8 58 (7.90%) DHCP
9 49 (6.68%) Internet
10 45 (6.13%) VoIP
11 30 (4.09%) VLAN
12 29 (3.95%) Ethernet
13 25 (3.41%) Wireless
14 24 (3.27%) MPLS
15 21 (2.86%) Cisco ASA
16 20 (2.72%) HTTP
17 19 (2.59%) ADSL
18 18 (2.45%) NAS
19 17 (2.32%) PBX
19 17 (2.32%) SMTP
Database & Business Intelligence
1 106 (14.44%) SQL Server
2 36 (4.90%) Relational Database
3 17 (2.32%) RDBMS
4 16 (2.18%) SQL Server 2008
5 14 (1.91%) MySQL
5 14 (1.91%) Oracle Database
6 10 (1.36%) DB2
6 10 (1.36%) SQL Server 2012
6 10 (1.36%) SQL Server 2005
7 9 (1.23%) SQL Server Reporting Services
7 9 (1.23%) Big Data
8 8 (1.09%) SQL Server Integration Services
9 7 (0.95%) Data Mining
10 4 (0.54%) Oracle Reports
11 3 (0.41%) MS Access
11 3 (0.41%) PostgreSQL
12 2 (0.27%) SQL Server Analysis Services
13 1 (0.14%) Microsoft Analysis Services
13 1 (0.14%) Data Warehouse
13 1 (0.14%) SAP BW
Development Applications
1 9 (1.23%) Oracle Forms
2 4 (0.54%) JIRA
3 2 (0.27%) Git (software)
3 2 (0.27%) Eclipse
3 2 (0.27%) AdminStudio
3 2 (0.27%) Subversion
4 1 (0.14%) SilkTest
4 1 (0.14%) Xcode
4 1 (0.14%) QuickTest Pro
4 1 (0.14%) LoadRunner
4 1 (0.14%) MSBuild
4 1 (0.14%) WATIR
4 1 (0.14%) Selenium
4 1 (0.14%) Visual Studio
General
1 56 (7.63%) French Language
2 50 (6.81%) Finance
3 47 (6.40%) German Language
4 45 (6.13%) Telecoms
5 28 (3.81%) Spanish Language
6 19 (2.59%) Electronics
7 15 (2.04%) Manufacturing
8 13 (1.77%) Marketing
9 12 (1.63%) Banking
10 9 (1.23%) Italian Language
11 8 (1.09%) Multimedia
12 7 (0.95%) Back Office
12 7 (0.95%) Russian Language
13 6 (0.82%) Legal
14 4 (0.54%) Billing
14 4 (0.54%) Mandarin Language
14 4 (0.54%) Retail
14 4 (0.54%) Advertising
15 3 (0.41%) Publishing
16 2 (0.27%) Danish Language
Libraries, Frameworks & Software Standards
1 42 (5.72%) .NET
2 33 (4.50%) XML
3 30 (4.09%) HTML
4 15 (2.04%) ASP.NET
4 15 (2.04%) Web Services
5 13 (1.77%) J2EE
6 11 (1.50%) CSS
7 8 (1.09%) JSP
7 8 (1.09%) COM
8 5 (0.68%) JSON
9 4 (0.54%) Application Packaging
9 4 (0.54%) WCF
9 4 (0.54%) REST
9 4 (0.54%) .NET Framework
9 4 (0.54%) MFC
9 4 (0.54%) Classic ASP
9 4 (0.54%) XHTML
9 4 (0.54%) XSL
10 3 (0.41%) ODBC
10 3 (0.41%) SOAP
Miscellaneous
1 62 (8.45%) Analytical Skills
2 43 (5.86%) Computer Science
3 35 (4.77%) Clustering
4 23 (3.13%) Blackberry
5 18 (2.45%) Client/Server
6 17 (2.32%) Video Conferencing
7 16 (2.18%) Fat Client
7 16 (2.18%) Thin Client
8 14 (1.91%) Management Information System
9 13 (1.77%) Mathematics
10 11 (1.50%) Enterprise Software
11 10 (1.36%) Social Media
12 9 (1.23%) IVR
13 8 (1.09%) Smartphone
14 5 (0.68%) CCTV
14 5 (0.68%) Replication
14 5 (0.68%) Open Source
14 5 (0.68%) Data Integration
15 4 (0.54%) iPhone
15 4 (0.54%) Smart Meter
Operating Systems
1 454 (61.85%) Windows
2 225 (30.65%) Linux
3 138 (18.80%) UNIX
4 129 (17.57%) Windows Server 2008
5 93 (12.67%) Windows Server 2003
6 86 (11.72%) Windows Server 2012
7 80 (10.90%) Windows 7
8 67 (9.13%) Windows XP
9 52 (7.08%) Windows 8
10 31 (4.22%) Windows Vista
11 29 (3.95%) Solaris
12 16 (2.18%) Mac OS X
13 10 (1.36%) Android
14 5 (0.68%) AIX
15 4 (0.54%) Windows 2000 Server
15 4 (0.54%) Windows NT
15 4 (0.54%) Mac OS
16 3 (0.41%) Apple iOS
16 3 (0.41%) HPUX
17 2 (0.27%) Windows 2000
Processes & Methodologies
1 103 (14.03%) ITIL
2 44 (5.99%) Service Delivery
3 29 (3.95%) Vulnerability Management
4 27 (3.68%) CRM
5 26 (3.54%) Kalman Filter
6 24 (3.27%) Disaster Recovery
7 22 (3.00%) Service Management
8 18 (2.45%) Change Management
9 17 (2.32%) Incident Management
10 16 (2.18%) Change Control
11 14 (1.91%) Root Cause Analysis
11 14 (1.91%) Business Intelligence
12 12 (1.63%) ITSM
12 12 (1.63%) Validation
13 11 (1.50%) OO
14 10 (1.36%) Quality Management
14 10 (1.36%) Migration
14 10 (1.36%) QMS
14 10 (1.36%) Problem Management
14 10 (1.36%) Mentoring
Programming Languages
1 182 (24.80%) SQL
2 66 (8.99%) Java
3 33 (4.50%) C#
4 30 (4.09%) JavaScript
5 29 (3.95%) Python
6 25 (3.41%) C++
7 19 (2.59%) PowerShell
8 17 (2.32%) Perl
9 15 (2.04%) Bash Shell
9 15 (2.04%) C
10 13 (1.77%) Ruby
11 8 (1.09%) Shell Script
12 7 (0.95%) PHP
13 4 (0.54%) VBScript
14 3 (0.41%) T-SQL
15 2 (0.27%) VB
15 2 (0.27%) VB.NET
16 1 (0.14%) ABAP
16 1 (0.14%) X++
Qualifications
1 117 (15.94%) Degree
2 64 (8.72%) Microsoft Certification
3 49 (6.68%) CCNA
3 49 (6.68%) Cisco Certification
4 41 (5.59%) Security Cleared
5 35 (4.77%) CISSP
6 31 (4.22%) CEH
7 26 (3.54%) MCSE
8 24 (3.27%) MCP
9 22 (3.00%) MCSA
10 19 (2.59%) A+ Certification
10 19 (2.59%) CCNP
11 14 (1.91%) Network+ Certification
11 14 (1.91%) SC Cleared
12 12 (1.63%) DV Cleared
13 11 (1.50%) JNCIA
13 11 (1.50%) MCITP
14 10 (1.36%) CCSA
15 9 (1.23%) ITIL Foundation Certificate
16 8 (1.09%) CCA
Quality Assurance & Compliance
1 77 (10.49%) SLA
2 18 (2.45%) ISO/IEC 27001
3 8 (1.09%) QA
4 3 (0.41%) ISO 9001
5 1 (0.14%) Sarbanes-Oxley
System Software
1 195 (26.57%) Active Directory
2 124 (16.89%) VMware Infrastructure
3 50 (6.81%) XenApp
4 47 (6.40%) Hyper-V
5 24 (3.27%) Terminal Services
6 23 (3.13%) VMware ESX
7 21 (2.86%) VMware ESXi
8 20 (2.72%) vSphere
9 14 (1.91%) XenDesktop
10 13 (1.77%) XenServer
11 12 (1.63%) Terminal Server
12 7 (0.95%) Microsoft App-V
13 6 (0.82%) VMware Workstation
13 6 (0.82%) VMware Server
14 4 (0.54%) NFS
15 3 (0.41%) Nmap
15 3 (0.41%) Squid
16 2 (0.27%) Postfix
16 2 (0.27%) Sendmail
16 2 (0.27%) Samba
Systems Management
1 21 (2.86%) Backup Exec
2 19 (2.59%) SCCM
3 17 (2.32%) Norton AntiVirus
4 9 (1.23%) SCOM
5 8 (1.09%) OpenView Configuration Management
6 6 (0.82%) McAfee ePO
6 6 (0.82%) EdgeSight
7 5 (0.68%) NetBackup
8 4 (0.54%) MOM
8 4 (0.54%) Systems Management Server (SMS)
8 4 (0.54%) WSUS
9 3 (0.41%) Cisco CUCM
10 2 (0.27%) EMC NetWorker
10 2 (0.27%) Cisco UCCX
10 2 (0.27%) CiscoWorks
10 2 (0.27%) Nagios
10 2 (0.27%) ZENworks
10 2 (0.27%) Nessus
10 2 (0.27%) ZABBIX
10 2 (0.27%) WhatsUp Gold
Vendors
1 272 (37.06%) Microsoft
2 211 (28.75%) VMware
3 108 (14.71%) Cisco
4 84 (11.44%) Citrix
5 79 (10.76%) Oracle
6 40 (5.45%) Symantec
7 39 (5.31%) HP
8 38 (5.18%) Juniper
9 22 (3.00%) Sun
10 21 (2.86%) CheckPoint
10 21 (2.86%) Veeam
11 20 (2.72%) F5
12 18 (2.45%) McAfee
13 17 (2.32%) SonicWALL
13 17 (2.32%) Lumension
14 13 (1.77%) Websense
14 13 (1.77%) Dell
15 12 (1.63%) Blue Coat
16 11 (1.50%) Apple
16 11 (1.50%) NetApp
City, London
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + Benefits+training opportunities
Posted: 16 hours ago
Guildford, Surrey
Lorien Resourcing
Salary: £25000 - £35000 per annum
Posted: 17 hours ago
Hook, Hampshire
Lorien Resourcing
Salary: Competitive
Posted: Yesterday
Leeds, West Yorkshire
Lorien Resourcing
Posted: Yesterday
Burgess Hill, West Sussex
Circle Recruitment
Salary: £18000 - £19000 per annum
Posted: 2 days ago
Surrey
Millshill Recruitment Ltd
Salary: Up to £40,000 per annum
Posted: 2 days ago
Berkshire
Millshill Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 2 days ago
Hampshire
Millshill Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 2 days ago
Guildford, Surrey
Lorien Resourcing
Posted: 2 days ago
London
Millshill Recruitment Ltd
Salary: Up to £45,000 per annum
Posted: 2 days ago
Portsmouth, Hampshire
Jonothan Bosworth
Salary: £45,000 per annum plus excellent benefits
Posted: 2 days ago
Reading, Berkshire
Blue Glue
Salary: From £27,000 to £32,000 per annum
Posted: 2 days ago
City, London
Code Red Associates
Salary: £45000 - £50000 per annum
Posted: 2 days ago
Reading, Berkshire
Evolution Recruitment Solutions
Salary: c30 (DOE) + Private Health Insurance + Benefits
Posted: 3 days ago
London
Digitech Resourcing Ltd
Salary: From £40,000 to £50,000 per annum £50k + benefits
Posted: 5 days ago
London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum
Posted: 5 days ago
Rochester, Kent
1st Choice Computer Appointments Ltd
Salary: From £23,000 to £27,000 per annum
Posted: 5 days ago
Fleet, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £38000.00 - £45000.00 per annum
Posted: 5 days ago
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + bonus, on-call allowance
Posted: 5 days ago
London
Marcus Donald People
Salary: £33000 - £35000 per annum
Posted: 5 days ago