The table below looks at the statistics for the Technical Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Technical Support Engineer
Rank 573 627 544
Rank change year-on-year
+54 -83
Permanent jobs requiring a Technical Support Engineer 349 250 387
As % of all permanent IT jobs located in the UK 0.30% 0.24% 0.33%
As % of the Job Titles category 0.32% 0.25% 0.35%
Number of salaries quoted 297 221 350
Average salary £30,000 £32,750 £34,000
Average salary % change year-on-year
-8.39% -3.67%
90% offered a salary of more than £23,000 £24,700 £22,500
10% offered a salary of more than £42,500 £40,000 £42,800
UK excluding London average salary £31,500 £32,500 £33,000
% change year-on-year
-3.07% -1.51%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
109894 100240 111143
As % of all permanent IT jobs located in the UK 94.42% 94.24% 95.13%
Number of salaries quoted 88890 83088 94915
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the UK

Technical Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Salary Trend in the UK

Technical Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Engineer over the 3 months to 29 August 2014 within the UK.

Technical Support Engineer Salary Histogram in the UK

Technical Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +50 336 £30,000 -9.09% 37
South East +33 156 £34,000 -2.85% 16
London +28 106 £29,000 -17.14% 5
Berkshire +35 85 £37,500 +7.14% 9
Reading +5 36 £34,750 -0.71% 4
South West -1 28 £27,000 -21.73% 2
East of England -1 27 £35,000 +35.92% 7
Surrey -25 20 £24,500 -24.61% 1
City of London +5 19 £30,000 -9.77% 2
Kent +7 14 £37,500 +37.61%
Bracknell -2 13 £40,000 +23.07%
East Sussex -20 12 £25,000 -7.40% 1
Maidstone - 12 £37,500 -
Hampshire -15 11 £27,500 -26.66% 3
Brighton -16 11 £24,000 -11.11% 1
Somerset - 11 £27,000 -
Bristol - 9 £30,000 - 1
Croydon -4 8 - - 1
Cambridgeshire -9 8 £37,500 +44.23% 3
Hertfordshire -14 8 £35,000 +75.00%
Scotland -19 8 £22,000 -30.15% 2
Bath - 8 £27,000 -
Bedfordshire +6 7 £35,000 -4.10% 2
Maidenhead -8 7 £50,000 +44.92%
Cambridge -9 7 £47,500 +82.69% 3
North West -13 7 £26,000 -0.95% 3
Luton - 7 £35,000 - 2
Letchworth +10 6 £35,000 +32.07%
Wiltshire -9 6 £26,500 -23.18%
East Midlands -16 6 £28,500 -17.39% 1

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 29 August 2014, IT jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 421 (61.73%) Windows
2 263 (38.56%) Microsoft
3 211 (30.94%) Active Directory
4 206 (30.21%) Linux
5 175 (25.66%) VMware
6 172 (25.22%) SQL
7 138 (20.23%) UNIX
8 129 (18.91%) SQL Server
9 124 (18.18%) MS Excel
10 122 (17.89%) MS Exchange
11 117 (17.16%) Degree
12 111 (16.28%) TCP/IP
13 104 (15.25%) MS Office
13 104 (15.25%) Windows Server 2008
14 101 (14.81%) ITIL
15 100 (14.66%) Firewall
16 86 (12.61%) VMware Infrastructure
17 80 (11.73%) Cisco
18 77 (11.29%) DNS
19 75 (11.00%) Oracle
19 75 (11.00%) Java
20 69 (10.12%) SAN
21 66 (9.68%) Internet
22 63 (9.24%) SLA
22 63 (9.24%) Windows 7
23 62 (9.09%) SharePoint
24 61 (8.94%) Microsoft Certification
25 60 (8.80%) French Language
26 59 (8.65%) Windows Server 2003
27 58 (8.50%) Relational Database

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 29 August 2014, IT jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 122 (17.89%) MS Exchange
2 62 (9.09%) SharePoint
3 54 (7.92%) Exchange Server 2010
4 43 (6.30%) IIS
5 37 (5.43%) Lotus Domino
6 25 (3.67%) Exchange Server 2007
6 25 (3.67%) Lync
7 19 (2.79%) Exchange Server 2003
8 18 (2.64%) Exchange Server 2013
9 13 (1.91%) Apache
10 8 (1.17%) WebLogic
10 8 (1.17%) WebSphere
11 7 (1.03%) IBM Notes
12 6 (0.88%) Tomcat
13 3 (0.44%) SharePoint 2010
14 2 (0.29%) SharePoint Server
14 2 (0.29%) Office Communications Server
15 1 (0.15%) JCAPS
15 1 (0.15%) nginx
15 1 (0.15%) Liferay
Applications
1 124 (18.18%) MS Excel
2 104 (15.25%) MS Office
3 13 (1.91%) PowerPivot
4 11 (1.61%) MS PowerPoint
5 7 (1.03%) MS Visio
6 1 (0.15%) InfoPath
Business Applications
1 3 (0.44%) Remedy ITSM
2 2 (0.29%) Google Analytics
3 1 (0.15%) SAP Oil and Gas
3 1 (0.15%) Dynamics CRM
3 1 (0.15%) Dynamics AX
Cloud Services
1 27 (3.96%) SaaS
2 14 (2.05%) Office 365
3 4 (0.59%) Microsoft Azure
4 3 (0.44%) Google Apps
5 2 (0.29%) Cloud Computing
Communications & Networking
1 111 (16.28%) TCP/IP
2 100 (14.66%) Firewall
3 77 (11.29%) DNS
4 69 (10.12%) SAN
5 66 (9.68%) Internet
6 51 (7.48%) VPN
6 51 (7.48%) DHCP
7 49 (7.18%) LAN
8 46 (6.74%) WAN
9 30 (4.40%) VoIP
10 22 (3.23%) LDAP
11 20 (2.93%) Ethernet
11 20 (2.93%) Wireless
12 19 (2.79%) Cisco ASA
13 17 (2.49%) HTTP
14 16 (2.35%) SMTP
15 15 (2.20%) SSL
16 14 (2.05%) PBX
17 11 (1.61%) ADSL
17 11 (1.61%) GSM
Database & Business Intelligence
1 129 (18.91%) SQL Server
2 58 (8.50%) Relational Database
3 33 (4.84%) RDBMS
4 25 (3.67%) MySQL
5 21 (3.08%) SQL Server 2008
6 15 (2.20%) DB2
7 13 (1.91%) SQL Server 2005
8 11 (1.61%) SQL Server 2012
9 6 (0.88%) Big Data
10 3 (0.44%) Data Mining
11 2 (0.29%) DB2 UDB
12 1 (0.15%) SQL Server Analysis Services
12 1 (0.15%) Oracle Database
12 1 (0.15%) MS Access
12 1 (0.15%) SAP BW
12 1 (0.15%) SQL Server 2000
12 1 (0.15%) Microsoft Analysis Services
12 1 (0.15%) SQL Server Reporting Services
12 1 (0.15%) JasperReports
12 1 (0.15%) NonStop SQL
Development Applications
1 5 (0.73%) Eclipse
1 5 (0.73%) InstallShield
2 4 (0.59%) QuickTest Pro
2 4 (0.59%) LoadRunner
2 4 (0.59%) SilkTest
2 4 (0.59%) WATIR
2 4 (0.59%) Selenium
3 2 (0.29%) AdminStudio
3 2 (0.29%) Oracle Forms
4 1 (0.15%) ClearCase
4 1 (0.15%) ClearQuest
4 1 (0.15%) JIRA
General
1 60 (8.80%) French Language
2 57 (8.36%) German Language
3 48 (7.04%) Telecoms
4 34 (4.99%) Finance
5 30 (4.40%) Spanish Language
6 22 (3.23%) Russian Language
7 17 (2.49%) Electronics
8 10 (1.47%) Banking
9 9 (1.32%) Manufacturing
9 9 (1.32%) Marketing
10 7 (1.03%) Italian Language
11 6 (0.88%) Games
12 5 (0.73%) Back Office
12 5 (0.73%) Billing
13 3 (0.44%) Multimedia
13 3 (0.44%) Danish Language
13 3 (0.44%) Norwegian Language
14 2 (0.29%) Hebrew Language
15 1 (0.15%) Legal
15 1 (0.15%) Advertising
Libraries, Frameworks & Software Standards
1 46 (6.74%) HTML
2 44 (6.45%) XML
3 41 (6.01%) .NET
4 17 (2.49%) CSS
4 17 (2.49%) Web Services
5 11 (1.61%) COM
6 9 (1.32%) J2EE
6 9 (1.32%) XSL
7 7 (1.03%) Classic ASP
7 7 (1.03%) ASP.NET
8 6 (0.88%) XHTML
8 6 (0.88%) Ajax
8 6 (0.88%) Java EE
9 5 (0.73%) .NET Remoting
9 5 (0.73%) WCF
9 5 (0.73%) WPF
9 5 (0.73%) MSMQ
10 4 (0.59%) LAMP
11 3 (0.44%) Flash
11 3 (0.44%) DHTML
Miscellaneous
1 44 (6.45%) Computer Science
2 32 (4.69%) Clustering
3 20 (2.93%) Client/Server
3 20 (2.93%) Enterprise Software
4 16 (2.35%) Management Information System
5 12 (1.76%) Mathematics
6 11 (1.61%) Data Integration
7 10 (1.47%) Blackberry
8 8 (1.17%) IVR
9 7 (1.03%) Cryptography
9 7 (1.03%) PKI
9 7 (1.03%) Smartphone
9 7 (1.03%) Smartcard
9 7 (1.03%) Social Media
10 6 (0.88%) Video Conferencing
11 5 (0.73%) CMDB
12 4 (0.59%) Fat Client
12 4 (0.59%) EqualLogic
12 4 (0.59%) Thin Client
12 4 (0.59%) Replication
Operating Systems
1 421 (61.73%) Windows
2 206 (30.21%) Linux
3 138 (20.23%) UNIX
4 104 (15.25%) Windows Server 2008
5 63 (9.24%) Windows 7
6 59 (8.65%) Windows Server 2003
7 55 (8.06%) Windows Server 2012
8 39 (5.72%) Solaris
9 33 (4.84%) Windows XP
10 22 (3.23%) Windows 8
11 13 (1.91%) Windows Vista
12 12 (1.76%) Mac OS X
12 12 (1.76%) CentOS
13 11 (1.61%) Ubuntu
14 8 (1.17%) Windows 2000 Server
15 7 (1.03%) Windows NT
15 7 (1.03%) AIX
16 5 (0.73%) HPUX
16 5 (0.73%) Red Hat Enterprise Linux
17 3 (0.44%) Mac OS
Processes & Methodologies
1 101 (14.81%) ITIL
2 30 (4.40%) Validation
3 24 (3.52%) ITSM
4 22 (3.23%) Service Management
4 22 (3.23%) Service Delivery
5 20 (2.93%) Disaster Recovery
6 17 (2.49%) CRM
7 16 (2.35%) Incident Management
8 15 (2.20%) Change Management
8 15 (2.20%) Business Intelligence
9 13 (1.91%) OO
10 12 (1.76%) Product Management
10 12 (1.76%) Vulnerability Management
11 10 (1.47%) Time Management
11 10 (1.47%) Root Cause Analysis
12 9 (1.32%) Data Management
13 8 (1.17%) Information Security
13 8 (1.17%) Online Security
13 8 (1.17%) Configuration Management
13 8 (1.17%) Project Management
Programming Languages
1 172 (25.22%) SQL
2 75 (11.00%) Java
3 51 (7.48%) JavaScript
4 39 (5.72%) Python
5 21 (3.08%) C++
6 20 (2.93%) Perl
7 17 (2.49%) PowerShell
8 16 (2.35%) C#
9 15 (2.20%) C
9 15 (2.20%) Bash Shell
10 14 (2.05%) PHP
11 7 (1.03%) Ruby
12 2 (0.29%) VBScript
12 2 (0.29%) VB
13 1 (0.15%) VB.NET
13 1 (0.15%) PowerHouse
13 1 (0.15%) Jython
Qualifications
1 117 (17.16%) Degree
2 61 (8.94%) Microsoft Certification
3 50 (7.33%) Cisco Certification
4 46 (6.74%) CCNA
5 36 (5.28%) MCSE
6 34 (4.99%) MCP
7 28 (4.11%) Security Cleared
8 20 (2.93%) MCITP
9 19 (2.79%) CISSP
10 18 (2.64%) SC Cleared
11 17 (2.49%) MCSA
12 15 (2.20%) CCNP
13 14 (2.05%) CEH
14 12 (1.76%) VMware Certified Professional (VCP)
15 11 (1.61%) JNCIA
15 11 (1.61%) HNC
16 9 (1.32%) Network+ Certification
16 9 (1.32%) CCSA
17 7 (1.03%) DV Cleared
18 6 (0.88%) Postgraduate
Quality Assurance & Compliance
1 63 (9.24%) SLA
2 11 (1.61%) ISO/IEC 27001
3 4 (0.59%) QA
4 2 (0.29%) ISO 9001
5 1 (0.15%) Sarbanes-Oxley
System Software
1 211 (30.94%) Active Directory
2 86 (12.61%) VMware Infrastructure
3 52 (7.62%) Hyper-V
4 16 (2.35%) VMware ESX
4 16 (2.35%) XenApp
5 13 (1.91%) Microsoft App-V
6 11 (1.61%) vSphere
7 9 (1.32%) XenServer
8 8 (1.17%) UAG
8 8 (1.17%) VMware Workstation
9 7 (1.03%) Terminal Services
10 6 (0.88%) XenDesktop
11 5 (0.73%) VMware ESXi
11 5 (0.73%) Squid
12 2 (0.29%) Veritas Cluster Server
12 2 (0.29%) NFS
12 2 (0.29%) Samba
12 2 (0.29%) Nmap
13 1 (0.15%) ISA Server
13 1 (0.15%) Openswan
Systems Management
1 31 (4.55%) SCCM
2 10 (1.47%) Backup Exec
3 9 (1.32%) SCOM
4 5 (0.73%) Systems Management Server (SMS)
4 5 (0.73%) Norton AntiVirus
4 5 (0.73%) WSUS
5 4 (0.59%) Cisco CUCM
5 4 (0.59%) MOM
5 4 (0.59%) SolarWinds Orion
6 3 (0.44%) NetBackup
6 3 (0.44%) Tivoli Storage Manager
7 2 (0.29%) Tivoli
7 2 (0.29%) MIMEsweeper
7 2 (0.29%) Cisco IPCC
7 2 (0.29%) Nagios
7 2 (0.29%) Nessus
7 2 (0.29%) McAfee ePO
7 2 (0.29%) Cisco UCCX
8 1 (0.15%) BMC PATROL
8 1 (0.15%) OpenView
Vendors
1 263 (38.56%) Microsoft
2 175 (25.66%) VMware
3 80 (11.73%) Cisco
4 75 (11.00%) Oracle
5 44 (6.45%) Citrix
6 40 (5.87%) Juniper
7 33 (4.84%) HP
8 23 (3.37%) Sun
8 23 (3.37%) Symantec
9 21 (3.08%) Red Hat
10 15 (2.20%) CheckPoint
11 14 (2.05%) SolarWinds
12 12 (1.76%) F5
12 12 (1.76%) Avaya
13 11 (1.61%) Apple
13 11 (1.61%) JBoss
13 11 (1.61%) SonicWALL
14 10 (1.47%) EMC
14 10 (1.47%) Sybase
14 10 (1.47%) IBM
Havant, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: Yesterday
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: Competitive salary + Bonus and benefits
Posted: Yesterday
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + on-call allowance, bonus
Posted: Yesterday
Luton, Bedfordshire
Lumesse
Salary: bonus + benefits
Posted: Yesterday
Derby, Derbyshire
Greywood Associates Limited
Salary: £20000 - £23000 per annum + Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £35000 per annum + Awesome+Prospects
Posted: Yesterday
City, London
Pioneer Search
Salary: £35000.00 - £50000.00 per annum + benefits and bonus
Posted: 2 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £35000 per annum + Career Progression!
Posted: 3 days ago
Birmingham, West Midlands (County)
Circle Recruitment
Salary: £35000 - £45000 per annum + Benefits
Posted: 3 days ago
Wokingham, Berkshire
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 3 days ago
City, London
Senitor Associates
Salary: £24000 - £26000 per annum + great company!
Posted: 4 days ago
Luton, Bedfordshire
Understanding Recruitment
Salary: £20000 - £27000 per annum + bonus, pension, health, 25 d/h
Posted: 4 days ago
Norwich, Norfolk
IT Executive Ltd
Salary: £20000 - £25000 per annum + Bonus, Pension
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £22,000 to £26,000 per annum
Posted: 5 days ago
Windsor, Berkshire
Asset Resourcing
Salary: £25000 - £30000 per annum + Benefits Package
Posted: 9 days ago
Windsor, Berkshire
Asset Resourcing
Salary: £28000 - £30000 per annum + Benefits Package
Posted: 12 days ago
London
JLL
Salary: £Competitive + benefits
Posted: 18 days ago
Bristol, Avon
SDL Plc
Salary: Competitive
Posted: 24 days ago
South Wales
CGI
Salary: £20000 - £35000 per annum + excellent benefits
Posted: 25 days ago