The table below looks at the statistics for the Technical Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Technical Support Engineer
Rank 542 632 520
Rank change year-on-year
+90 -112
Permanent jobs requiring a Technical Support Engineer 378 264 387
As % of all permanent IT jobs located in the UK 0.35% 0.25% 0.36%
As % of the Job Titles category 0.37% 0.27% 0.38%
Number of salaries quoted 321 224 346
Average salary £32,500 £32,500 £35,000
Average salary % change year-on-year
- -7.14%
90% offered a salary of more than £24,250 £22,000 £22,500
10% offered a salary of more than £45,000 £42,500 £40,000
UK excluding London average salary £32,500 £32,500 £35,000
% change year-on-year
- -7.14%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101499 99519 101734
As % of all permanent IT jobs located in the UK 94.83% 94.46% 94.93%
Number of salaries quoted 83699 79930 86037
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the UK

Technical Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Salary Trend in the UK

Technical Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Engineer over the 3 months to 27 February 2015 within the UK.

Technical Support Engineer Salary Histogram in the UK

Technical Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +70 354 £32,500 - 34
South East +38 187 £35,000 -7.89% 14
London +59 114 £33,000 +1.53% 5
Berkshire -10 88 £40,000 +5.26% 3
Reading -12 49 £40,000 +5.26% 3
Surrey +25 48 £36,000 +30.90% 3
Hampshire +19 36 £28,000 -30.00% 2
North West +4 23 £31,500 +36.95% 6
Manchester +11 21 £31,500 +36.95% 3
City of London +9 13 £38,000 -10.58%
East of England -21 12 £25,000 - 6
Guildford +12 11 £30,000 +14.28% 2
Hook - 11 - -
Chiswick - 9 £45,000 -
Bracknell -24 8 £41,000 +2.50%
East Midlands +32 6 £32,500 -18.75% 1
Woking +11 6 £35,000 +7.69%
Maidenhead 0 6 £35,000 +7.69%
Hertfordshire -6 6 £24,000 -4.00% 1
West Midlands -15 6 £26,000 +13.04%
Basingstoke +4 5 £27,500 -31.25%
West Sussex -1 5 £26,500 -24.28% 3
Winchester - 5 £27,500 -
Derbyshire - 5 £32,500 - 1
Reigate - 5 £27,500 -
Middlesex +11 4 £29,250 +4.46%
Yorkshire +1 4 £25,000 -28.57% 1
Cambridgeshire -13 4 £35,000 +27.27% 3
Petersfield - 4 £27,000 -
Derby - 4 £32,500 -

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 27 February 2015, IT jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 481 (63.88%) Windows
2 304 (40.37%) Microsoft
3 247 (32.80%) VMware
4 232 (30.81%) Linux
5 217 (28.82%) Active Directory
6 199 (26.43%) MS Excel
7 189 (25.10%) SQL
8 187 (24.83%) Firewall
9 172 (22.84%) MS Exchange
10 166 (22.05%) VMware Infrastructure
11 157 (20.85%) Windows Server 2008
12 144 (19.12%) LAN
13 143 (18.99%) TCP/IP
14 140 (18.59%) WAN
15 139 (18.46%) Cisco
16 133 (17.66%) UNIX
17 126 (16.73%) Windows Server 2012
18 125 (16.60%) MS Office
19 120 (15.94%) Windows Server 2003
20 115 (15.27%) Citrix
21 111 (14.74%) ITIL
22 110 (14.61%) SQL Server
23 108 (14.34%) Degree
24 102 (13.55%) DNS
25 96 (12.75%) VPN
26 93 (12.35%) SAN
27 86 (11.42%) Oracle
28 84 (11.16%) Windows XP
28 84 (11.16%) Windows 7
29 82 (10.89%) Microsoft Certification

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 27 February 2015, IT jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 172 (22.84%) MS Exchange
2 76 (10.09%) IIS
3 70 (9.30%) SharePoint
4 60 (7.97%) Exchange Server 2010
5 40 (5.31%) Exchange Server 2007
6 39 (5.18%) Exchange Server 2013
7 31 (4.12%) Lync
8 21 (2.79%) SharePoint 2010
9 18 (2.39%) Exchange Server 2003
9 18 (2.39%) Lotus Domino
10 15 (1.99%) MS Project Server
11 14 (1.86%) Apache
12 12 (1.59%) Tomcat
13 6 (0.80%) JBoss
13 6 (0.80%) Blackberry Enterprise Server
14 5 (0.66%) WebSphere
15 4 (0.53%) SharePoint Server
16 3 (0.40%) WebLogic
17 2 (0.27%) nginx
17 2 (0.27%) Moodle
Applications
1 199 (26.43%) MS Excel
2 125 (16.60%) MS Office
3 29 (3.85%) MS PowerPoint
4 4 (0.53%) MS Visio
5 1 (0.13%) Adobe After Effects
5 1 (0.13%) Photoshop
5 1 (0.13%) Final Cut Pro
Business Applications
1 9 (1.20%) Remedy ITSM
2 2 (0.27%) SAP CRM
2 2 (0.27%) Sentinel
2 2 (0.27%) Dynamics NAV
2 2 (0.27%) Dynamics CRM
2 2 (0.27%) Dynamics AX
3 1 (0.13%) SAP FI/CO
3 1 (0.13%) SAP CO
3 1 (0.13%) SAP FI-AP
3 1 (0.13%) SAP FI
Cloud Services
1 34 (4.52%) Office 365
2 28 (3.72%) IaaS
3 16 (2.12%) SaaS
4 7 (0.93%) Microsoft Azure
5 2 (0.27%) Cloud Computing
5 2 (0.27%) Yammer
6 1 (0.13%) PaaS
Communications & Networking
1 187 (24.83%) Firewall
2 144 (19.12%) LAN
3 143 (18.99%) TCP/IP
4 140 (18.59%) WAN
5 102 (13.55%) DNS
6 96 (12.75%) VPN
7 93 (12.35%) SAN
8 69 (9.16%) VoIP
9 60 (7.97%) DHCP
10 49 (6.51%) Internet
11 44 (5.84%) MPLS
12 40 (5.31%) Wireless
13 35 (4.65%) Ethernet
14 28 (3.72%) VLAN
15 23 (3.05%) NAS
16 20 (2.66%) OSPF
17 18 (2.39%) ISDN
17 18 (2.39%) Cisco ASA
18 15 (1.99%) HTTP
18 15 (1.99%) SNMP
Database & Business Intelligence
1 110 (14.61%) SQL Server
2 24 (3.19%) SQL Server 2008
2 24 (3.19%) Oracle Database
2 24 (3.19%) Relational Database
3 19 (2.52%) MySQL
4 15 (1.99%) RDBMS
5 13 (1.73%) SQL Server 2005
6 9 (1.20%) SQL Server Reporting Services
6 9 (1.20%) MS Access
6 9 (1.20%) Data Warehouse
6 9 (1.20%) SQL Server 2012
7 8 (1.06%) SQL Server Integration Services
8 7 (0.93%) Big Data
8 7 (0.93%) PostgreSQL
9 6 (0.80%) Oracle Reports
10 5 (0.66%) Data Mining
11 3 (0.40%) DB2
11 3 (0.40%) Hadoop
11 3 (0.40%) Apache Hive
12 1 (0.13%) SQL Server Analysis Services
Development Applications
1 9 (1.20%) Oracle Forms
2 3 (0.40%) JIRA
2 3 (0.40%) MSBuild
3 2 (0.27%) Git (software)
3 2 (0.27%) Subversion
4 1 (0.13%) SilkTest
4 1 (0.13%) WATIR
4 1 (0.13%) Selenium
4 1 (0.13%) Eclipse
4 1 (0.13%) QuickTest Pro
4 1 (0.13%) LoadRunner
4 1 (0.13%) Bugzilla
4 1 (0.13%) Xcode
4 1 (0.13%) Team Foundation Server
4 1 (0.13%) Visual Studio
General
1 57 (7.57%) Finance
2 54 (7.17%) Telecoms
3 50 (6.64%) French Language
4 35 (4.65%) German Language
5 22 (2.92%) Spanish Language
6 18 (2.39%) Marketing
7 14 (1.86%) Retail
7 14 (1.86%) Manufacturing
8 13 (1.73%) Italian Language
9 12 (1.59%) Electronics
10 9 (1.20%) Advertising
11 7 (0.93%) Legal
12 6 (0.80%) Multimedia
13 5 (0.66%) Publishing
13 5 (0.66%) Back Office
13 5 (0.66%) Banking
14 4 (0.53%) Mandarin Language
15 3 (0.40%) Billing
15 3 (0.40%) Games
16 2 (0.27%) Law
Libraries, Frameworks & Software Standards
1 48 (6.37%) .NET
2 31 (4.12%) XML
3 30 (3.98%) HTML
4 16 (2.12%) Web Services
5 14 (1.86%) ASP.NET
6 11 (1.46%) CSS
7 10 (1.33%) J2EE
8 8 (1.06%) COM
8 8 (1.06%) Esper
9 6 (0.80%) JSON
9 6 (0.80%) JSP
10 5 (0.66%) ODBC
11 4 (0.53%) MFC
11 4 (0.53%) Application Packaging
11 4 (0.53%) WCF
11 4 (0.53%) REST
12 3 (0.40%) RESTful
12 3 (0.40%) .NET Framework
12 3 (0.40%) SOAP
12 3 (0.40%) XHTML
Miscellaneous
1 74 (9.83%) Analytical Skills
2 45 (5.98%) Computer Science
3 42 (5.58%) Clustering
4 34 (4.52%) Blackberry
5 21 (2.79%) Management Information System
6 18 (2.39%) Client/Server
7 17 (2.26%) Video Conferencing
8 16 (2.12%) Enterprise Software
9 12 (1.59%) Fat Client
9 12 (1.59%) Thin Client
10 10 (1.33%) Mathematics
11 7 (0.93%) Open Source
11 7 (0.93%) CCTV
12 5 (0.66%) Replication
12 5 (0.66%) Social Media
13 4 (0.53%) iPhone
13 4 (0.53%) Smart Meter
13 4 (0.53%) Visualisation
13 4 (0.53%) PKI
14 3 (0.40%) VLE
Operating Systems
1 481 (63.88%) Windows
2 232 (30.81%) Linux
3 157 (20.85%) Windows Server 2008
4 133 (17.66%) UNIX
5 126 (16.73%) Windows Server 2012
6 120 (15.94%) Windows Server 2003
7 84 (11.16%) Windows XP
7 84 (11.16%) Windows 7
8 75 (9.96%) Windows 8
9 33 (4.38%) Windows Vista
10 30 (3.98%) Mac OS X
11 28 (3.72%) Solaris
12 15 (1.99%) Android
13 13 (1.73%) Red Hat Enterprise Linux
14 10 (1.33%) AIX
15 7 (0.93%) Apple iOS
16 6 (0.80%) Mac OS
16 6 (0.80%) HPUX
17 4 (0.53%) Windows 2000 Server
17 4 (0.53%) CentOS
Processes & Methodologies
1 111 (14.74%) ITIL
2 56 (7.44%) Service Delivery
3 34 (4.52%) Disaster Recovery
4 28 (3.72%) CRM
5 27 (3.59%) Kalman Filter
6 26 (3.45%) Vulnerability Management
7 23 (3.05%) Service Management
8 21 (2.79%) Incident Management
9 19 (2.52%) Change Management
10 18 (2.39%) Mentoring
11 17 (2.26%) Business Intelligence
12 15 (1.99%) Change Control
12 15 (1.99%) Root Cause Analysis
12 15 (1.99%) Product Management
13 13 (1.73%) Business Continuity
14 12 (1.59%) Release Management
14 12 (1.59%) Time Management
15 11 (1.46%) Performance Tuning
16 10 (1.33%) Analytics
16 10 (1.33%) QMS
Programming Languages
1 189 (25.10%) SQL
2 61 (8.10%) Java
3 37 (4.91%) C++
4 34 (4.52%) C#
5 33 (4.38%) Perl
6 28 (3.72%) Python
7 26 (3.45%) C
8 25 (3.32%) PowerShell
9 24 (3.19%) Ruby
10 20 (2.66%) Shell Script
11 14 (1.86%) JavaScript
12 10 (1.33%) PHP
12 10 (1.33%) Bash Shell
13 6 (0.80%) T-SQL
14 5 (0.66%) VB
15 4 (0.53%) VBScript
16 3 (0.40%) VB.NET
17 1 (0.13%) ABAP
17 1 (0.13%) VBA
17 1 (0.13%) X++
Qualifications
1 108 (14.34%) Degree
2 82 (10.89%) Microsoft Certification
3 50 (6.64%) Security Cleared
4 43 (5.71%) MCSE
4 43 (5.71%) Cisco Certification
5 41 (5.44%) CCNA
6 29 (3.85%) CISSP
7 26 (3.45%) MCP
7 26 (3.45%) CEH
8 24 (3.19%) MCITP
9 21 (2.79%) DV Cleared
9 21 (2.79%) MCSA
10 20 (2.66%) A+ Certification
11 18 (2.39%) CCNP
12 17 (2.26%) SC Cleared
13 15 (1.99%) VCP4
14 13 (1.73%) Network+ Certification
15 11 (1.46%) JNCIA
15 11 (1.46%) CCA
16 10 (1.33%) Citrix Certification
Quality Assurance & Compliance
1 74 (9.83%) SLA
2 12 (1.59%) ISO/IEC 27001
3 10 (1.33%) QA
4 2 (0.27%) ISO 9001
System Software
1 217 (28.82%) Active Directory
2 166 (22.05%) VMware Infrastructure
3 73 (9.69%) XenApp
4 61 (8.10%) Hyper-V
5 35 (4.65%) VMware ESXi
6 33 (4.38%) vSphere
7 28 (3.72%) Terminal Server
8 27 (3.59%) XenDesktop
9 26 (3.45%) Terminal Services
10 21 (2.79%) VMware ESX
11 15 (1.99%) XenServer
12 14 (1.86%) VMware Server
13 11 (1.46%) Microsoft App-V
14 10 (1.33%) NFS
15 9 (1.20%) Tivoli Workload Scheduler
16 7 (0.93%) VMware Workstation
17 3 (0.40%) HDFS
18 2 (0.27%) pfSense
18 2 (0.27%) Postfix
18 2 (0.27%) Sendmail
Systems Management
1 33 (4.38%) SCCM
2 19 (2.52%) Backup Exec
3 15 (1.99%) OpenView Configuration Management
3 15 (1.99%) SCOM
4 13 (1.73%) Norton AntiVirus
5 12 (1.59%) Nagios
6 10 (1.33%) EdgeSight
7 9 (1.20%) Tivoli
8 6 (0.80%) McAfee ePO
9 4 (0.53%) ZABBIX
9 4 (0.53%) WhatsUp Gold
9 4 (0.53%) SolarWinds Orion
10 3 (0.40%) WSUS
10 3 (0.40%) NetBackup
11 2 (0.27%) CiscoWorks
11 2 (0.27%) ZENworks
12 1 (0.13%) HP Data Protector
12 1 (0.13%) Red Hat Satellite
12 1 (0.13%) Symantec Enterprise Vault
12 1 (0.13%) Opscode Chef
Vendors
1 304 (40.37%) Microsoft
2 247 (32.80%) VMware
3 139 (18.46%) Cisco
4 115 (15.27%) Citrix
5 86 (11.42%) Oracle
6 52 (6.91%) HP
7 32 (4.25%) Juniper
8 28 (3.72%) Apple
8 28 (3.72%) Symantec
9 25 (3.32%) Dell
10 23 (3.05%) Red Hat
11 22 (2.92%) Sun
12 21 (2.79%) Lumension
13 19 (2.52%) NetApp
13 19 (2.52%) EMC
14 17 (2.26%) Websense
14 17 (2.26%) Veeam
14 17 (2.26%) McAfee
15 16 (2.12%) F5
16 15 (1.99%) Borland
Newton-le-willows, Merseyside
networx
Posted: Yesterday
Tring, Hertfordshire
Bluetownonline
Salary: £30k - 40k per year
Posted: Yesterday
Surrey
Connectus
Salary: £23000 per annum + Benefits and Performance related bonus
Posted: Yesterday
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: Yesterday
London
ENTERPRISE RECRUITMENT LTD
Salary: £30000 - £40000 per annum, Benefits Flexible Work, Pension + More!
Posted: 2 days ago
Warrington, Cheshire
CV Screen Ltd
Salary: Up to £25k plus benefits
Posted: 2 days ago
Horsham, West Sussex
Circle Recruitment
Salary: £23000 - £28000 per annum + Benefits
Posted: 2 days ago
Reading, Berkshire
Blue Glue
Salary: From £27,000 to £32,000 per annum
Posted: 3 days ago
London
Spencer Rose
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago
London
Code Red Associates
Salary: £40000 - £50000 per annum
Posted: 3 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £22000 - £28000 per annum + Interview slots available!
Posted: 4 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £35000 per annum + Career Progression!
Posted: 4 days ago
Leeds, West Yorkshire
Solutions Recruitment
Salary: From £24,000 to £24,000 per annum
Posted: 4 days ago
Brentwood, Essex
Global Technology Solutions Ltd
Salary: £32000 - £33000 per annum + ben
Posted: 4 days ago
Fareham, Hampshire
Global Technology Solutions Ltd
Salary: £23000 - £26000 per annum + benefits
Posted: 5 days ago
Cambridge, Cambridgeshire
EXCELerate
Salary: To £55k plus bonus plus pension and healthcare
Posted: 5 days ago
Guildford, Surrey
Lorien Resourcing
Posted: 5 days ago
Luton, Bedfordshire
Coal IT Services
Salary: From £22,000 to £26,000 per annum plus up to £4,000 shift allowance an
Posted: 5 days ago
Hampshire
Lorien Resourcing
Salary: benefits package
Posted: 5 days ago
London
Marcus Donald People
Salary: £40000 - £50000 per annum
Posted: 5 days ago