The table below looks at the statistics for the Technical Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Technical Support Engineer
Rank 558 627 539
Rank change year-on-year
+69 -88
Permanent jobs requiring a Technical Support Engineer 374 339 384
As % of all permanent IT jobs located in the UK 0.34% 0.28% 0.35%
As % of the Job Titles category 0.36% 0.30% 0.37%
Number of salaries quoted 310 294 344
Average salary £31,500 £33,500 £35,000
Average salary % change year-on-year
-5.97% -4.28%
90% offered a salary of more than £23,400 £22,500 £24,000
10% offered a salary of more than £45,000 £45,000 £40,000
UK excluding London average salary £30,000 £32,500 £34,000
% change year-on-year
-7.69% -4.41%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
105334 114534 105198
As % of all permanent IT jobs located in the UK 94.65% 94.59% 94.73%
Number of salaries quoted 86166 92849 87525
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the UK

Technical Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer within the UK.

Technical Support Engineer Salary Trend in the UK

Technical Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Engineer over the 3 months to 21 April 2015 within the UK.

Technical Support Engineer Salary Histogram in the UK

Technical Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the UK over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +65 360 £30,500 -11.59% 28
South East -6 166 £35,000 -5.40% 9
London +79 109 £32,500 -7.14% 1
Berkshire -40 76 £40,000 +5.26% 5
Reading -27 44 £41,500 +12.16% 3
Surrey +32 40 £40,000 +23.07% 2
East of England +26 25 £26,000 +4.00% 3
Hampshire +4 25 £26,000 -25.71% 1
North West +20 24 £30,000 +30.43% 3
South West -9 18 £26,000 -13.33% 5
Manchester +12 17 £30,000 +30.43% 2
City of London +27 13 £37,500 -
Guildford +21 12 £30,000 -
Hertfordshire +2 11 £22,750 -1.08% 1
Bedfordshire +30 8 £30,500 +4.27% 1
East Midlands +11 7 £25,000 -23.07% 3
St Albans -3 7 £24,000 +26.31%
Maidenhead -9 7 £35,000 +7.69%
Bracknell -30 7 £50,000 +17.64%
Derbyshire +21 6 £25,000 -27.53% 2
Horsham +10 6 £26,500 -18.46%
West Sussex +7 6 £26,500 -13.11% 1
Gloucestershire -11 6 £37,500 +87.50% 1
Yorkshire +8 5 £42,500 +21.42% 2
Somerset +6 5 £25,000 -37.50% 1
Chiswick +5 5 £45,000 -
Sussex - 5 - -
Leeds +17 4 £33,750 -3.57% 1
Derby +14 4 £25,000 -27.53% 1
Middlesex +10 4 £26,000 -7.14%

Technical Support Engineer
Top 30 Related IT Skills

For the 6 months to 21 April 2015, IT jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 483 (66.44%) Windows
2 332 (45.67%) Microsoft
3 242 (33.29%) VMware
4 233 (32.05%) Linux
5 229 (31.50%) Active Directory
6 217 (29.85%) MS Excel
7 190 (26.13%) SQL
8 187 (25.72%) Firewall
9 179 (24.62%) MS Exchange
10 171 (23.52%) VMware Infrastructure
11 167 (22.97%) Windows Server 2008
12 150 (20.63%) Cisco
13 148 (20.36%) TCP/IP
14 146 (20.08%) Windows Server 2012
15 139 (19.12%) Citrix
16 135 (18.57%) LAN
17 133 (18.29%) UNIX
18 126 (17.33%) WAN
19 125 (17.19%) Windows Server 2003
20 122 (16.78%) MS Office
21 121 (16.64%) DNS
22 118 (16.23%) SQL Server
23 114 (15.68%) ITIL
24 110 (15.13%) SAN
25 102 (14.03%) VPN
26 98 (13.48%) Oracle
26 98 (13.48%) Degree
27 90 (12.38%) IIS
28 84 (11.55%) Windows XP
29 83 (11.42%) Microsoft Certification

Technical Support Engineer
Top Related IT Skills by Category

For the 6 months to 21 April 2015, IT jobs within the UK that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 179 (24.62%) MS Exchange
2 90 (12.38%) IIS
3 72 (9.90%) SharePoint
4 60 (8.25%) Exchange Server 2010
5 39 (5.36%) Exchange Server 2013
6 38 (5.23%) Lync
7 37 (5.09%) Exchange Server 2007
8 22 (3.03%) Exchange Server 2003
8 22 (3.03%) SharePoint 2010
9 18 (2.48%) Lotus Domino
10 17 (2.34%) Apache
11 15 (2.06%) MS Project Server
12 13 (1.79%) Tomcat
13 8 (1.10%) JBoss
14 4 (0.55%) Blackberry Enterprise Server
15 2 (0.28%) CMS
15 2 (0.28%) Exchange Server 2000
15 2 (0.28%) WebSphere
15 2 (0.28%) WebLogic
15 2 (0.28%) nginx
Applications
1 217 (29.85%) MS Excel
2 122 (16.78%) MS Office
3 26 (3.58%) MS PowerPoint
4 3 (0.41%) MS Visio
5 1 (0.14%) AutoCAD
5 1 (0.14%) Adobe After Effects
5 1 (0.14%) Final Cut Pro
5 1 (0.14%) Photoshop
Business Applications
1 9 (1.24%) Remedy ITSM
2 6 (0.83%) Dynamics CRM
3 2 (0.28%) SAP CRM
3 2 (0.28%) Sentinel
3 2 (0.28%) Dynamics NAV
4 1 (0.14%) SAP Oil and Gas
4 1 (0.14%) Dynamics AX
Cloud Services
1 50 (6.88%) Office 365
2 40 (5.50%) IaaS
3 10 (1.38%) Microsoft Azure
4 8 (1.10%) SaaS
5 5 (0.69%) Amazon AWS
6 4 (0.55%) Yammer
7 1 (0.14%) Cloud Computing
7 1 (0.14%) PaaS
Communications & Networking
1 187 (25.72%) Firewall
2 148 (20.36%) TCP/IP
3 135 (18.57%) LAN
4 126 (17.33%) WAN
5 121 (16.64%) DNS
6 110 (15.13%) SAN
7 102 (14.03%) VPN
8 80 (11.00%) VoIP
9 73 (10.04%) DHCP
10 55 (7.57%) MPLS
11 46 (6.33%) Internet
12 44 (6.05%) Wireless
13 34 (4.68%) Ethernet
14 29 (3.99%) NAS
15 27 (3.71%) VLAN
16 18 (2.48%) Wireshark
16 18 (2.48%) OSPF
17 16 (2.20%) Wi-Fi
18 15 (2.06%) SNMP
18 15 (2.06%) iSCSI
Database & Business Intelligence
1 118 (16.23%) SQL Server
2 32 (4.40%) SQL Server 2008
3 25 (3.44%) Oracle Database
4 24 (3.30%) SQL Server 2005
4 24 (3.30%) MySQL
5 18 (2.48%) Relational Database
6 12 (1.65%) MS Access
6 12 (1.65%) PostgreSQL
7 11 (1.51%) RDBMS
7 11 (1.51%) Oracle Reports
8 9 (1.24%) Data Warehouse
9 8 (1.10%) Big Data
9 8 (1.10%) SQL Server 2012
10 6 (0.83%) SQL Server Reporting Services
10 6 (0.83%) SQL Server Integration Services
11 5 (0.69%) Hadoop
11 5 (0.69%) Apache Hive
12 4 (0.55%) DB2
13 3 (0.41%) Data Mining
14 1 (0.14%) SQL Server 2000
Development Applications
1 9 (1.24%) Oracle Forms
2 5 (0.69%) Team Foundation Server
3 3 (0.41%) MSBuild
3 3 (0.41%) JIRA
4 1 (0.14%) WATIR
4 1 (0.14%) Selenium
4 1 (0.14%) Git (software)
4 1 (0.14%) QuickTest Pro
4 1 (0.14%) LoadRunner
4 1 (0.14%) Bugzilla
4 1 (0.14%) Xcode
4 1 (0.14%) Subversion
4 1 (0.14%) SilkTest
4 1 (0.14%) Visual Studio
General
1 50 (6.88%) Finance
2 43 (5.91%) Telecoms
3 39 (5.36%) French Language
4 23 (3.16%) German Language
5 22 (3.03%) Retail
5 22 (3.03%) Spanish Language
6 20 (2.75%) Marketing
7 18 (2.48%) Manufacturing
8 15 (2.06%) Italian Language
9 9 (1.24%) Advertising
10 8 (1.10%) Electronics
11 7 (0.96%) Back Office
12 6 (0.83%) Games
13 5 (0.69%) Publishing
14 4 (0.55%) Legal
15 2 (0.28%) Law
15 2 (0.28%) Portuguese Language
15 2 (0.28%) Local Government
16 1 (0.14%) Russian Language
16 1 (0.14%) Mandarin Language
Libraries, Frameworks & Software Standards
1 38 (5.23%) .NET
2 28 (3.85%) XML
3 23 (3.16%) HTML
4 19 (2.61%) Web Services
5 8 (1.10%) J2EE
5 8 (1.10%) Esper
6 7 (0.96%) ASP.NET
6 7 (0.96%) CSS
6 7 (0.96%) Application Packaging
7 5 (0.69%) ODBC
8 4 (0.55%) COM
9 3 (0.41%) Servlets
9 3 (0.41%) AngularJS
9 3 (0.41%) .NET Framework
9 3 (0.41%) JSON
10 2 (0.28%) ASP.NET MVC
10 2 (0.28%) Unreal Engine
10 2 (0.28%) SOAP
10 2 (0.28%) MFC
10 2 (0.28%) Middleware
Miscellaneous
1 75 (10.32%) Analytical Skills
2 43 (5.91%) Clustering
2 43 (5.91%) Computer Science
3 36 (4.95%) Blackberry
4 24 (3.30%) Management Information System
5 15 (2.06%) Client/Server
6 11 (1.51%) Enterprise Software
7 8 (1.10%) CCTV
7 8 (1.10%) Mathematics
7 8 (1.10%) Video Conferencing
8 5 (0.69%) Social Media
8 5 (0.69%) EPoS
9 4 (0.55%) PKI
9 4 (0.55%) Replication
9 4 (0.55%) Smart Meter
9 4 (0.55%) Visualisation
9 4 (0.55%) Open Source
9 4 (0.55%) CMDB
9 4 (0.55%) Mobile App
10 3 (0.41%) VLE
Operating Systems
1 483 (66.44%) Windows
2 233 (32.05%) Linux
3 167 (22.97%) Windows Server 2008
4 146 (20.08%) Windows Server 2012
5 133 (18.29%) UNIX
6 125 (17.19%) Windows Server 2003
7 84 (11.55%) Windows XP
8 75 (10.32%) Windows 8
9 73 (10.04%) Windows 7
10 32 (4.40%) Mac OS X
11 31 (4.26%) Windows Vista
12 24 (3.30%) Solaris
13 19 (2.61%) Red Hat Enterprise Linux
14 15 (2.06%) Android
15 10 (1.38%) AIX
16 8 (1.10%) Mac OS
17 7 (0.96%) Windows 2000 Server
17 7 (0.96%) Apple iOS
18 6 (0.83%) CentOS
18 6 (0.83%) HPUX
Processes & Methodologies
1 114 (15.68%) ITIL
2 62 (8.53%) Service Delivery
3 31 (4.26%) Service Management
4 27 (3.71%) Disaster Recovery
4 27 (3.71%) Mentoring
5 23 (3.16%) CRM
6 22 (3.03%) Incident Management
6 22 (3.03%) Vulnerability Management
7 20 (2.75%) Root Cause Analysis
8 18 (2.48%) Change Management
9 17 (2.34%) Change Control
9 17 (2.34%) Kalman Filter
10 16 (2.20%) Performance Tuning
10 16 (2.20%) Business Intelligence
11 15 (2.06%) Project Management
11 15 (2.06%) Information Security
11 15 (2.06%) Time Management
12 13 (1.79%) Product Management
13 12 (1.65%) Software Engineering
14 11 (1.51%) Release Management
Programming Languages
1 190 (26.13%) SQL
2 49 (6.74%) Java
3 35 (4.81%) Perl
4 28 (3.85%) C++
5 27 (3.71%) PowerShell
6 26 (3.58%) Shell Script
7 25 (3.44%) C
8 23 (3.16%) C#
8 23 (3.16%) Ruby
9 21 (2.89%) Python
10 9 (1.24%) Bash Shell
11 8 (1.10%) VBScript
11 8 (1.10%) PHP
12 7 (0.96%) T-SQL
13 6 (0.83%) JavaScript
14 5 (0.69%) VB
15 3 (0.41%) VB.NET
16 1 (0.14%) VBA
16 1 (0.14%) Scala
Qualifications
1 98 (13.48%) Degree
2 83 (11.42%) Microsoft Certification
3 46 (6.33%) Security Cleared
4 44 (6.05%) Cisco Certification
5 42 (5.78%) MCSE
6 38 (5.23%) CCNA
7 30 (4.13%) MCP
8 27 (3.71%) MCITP
9 24 (3.30%) CISSP
10 22 (3.03%) SC Cleared
10 22 (3.03%) DV Cleared
10 22 (3.03%) CEH
11 21 (2.89%) MCSA
12 15 (2.06%) CCNP
12 15 (2.06%) Citrix Certification
13 14 (1.93%) A+ Certification
13 14 (1.93%) CCA
14 13 (1.79%) ITIL Foundation Certificate
15 12 (1.65%) JNCIA
16 8 (1.10%) RHCE
Quality Assurance & Compliance
1 71 (9.77%) SLA
2 10 (1.38%) QA
3 6 (0.83%) ISO/IEC 27001
4 2 (0.28%) PCI DSS
4 2 (0.28%) ISO 9001
System Software
1 229 (31.50%) Active Directory
2 171 (23.52%) VMware Infrastructure
3 80 (11.00%) XenApp
4 72 (9.90%) Hyper-V
5 40 (5.50%) Terminal Server
6 32 (4.40%) XenDesktop
7 31 (4.26%) vSphere
8 30 (4.13%) VMware ESXi
9 21 (2.89%) Terminal Services
10 19 (2.61%) VMware ESX
11 17 (2.34%) XenServer
12 14 (1.93%) Microsoft App-V
13 10 (1.38%) Tivoli Workload Scheduler
13 10 (1.38%) VMware Server
14 9 (1.24%) NFS
15 6 (0.83%) VMware Workstation
16 5 (0.69%) HDFS
17 4 (0.55%) ISA Server
18 3 (0.41%) Forefront TMG
19 2 (0.28%) Veritas Cluster Server
Systems Management
1 43 (5.91%) SCCM
2 16 (2.20%) SCOM
2 16 (2.20%) Nagios
3 15 (2.06%) Backup Exec
3 15 (2.06%) WSUS
3 15 (2.06%) OpenView Configuration Management
4 13 (1.79%) EdgeSight
5 10 (1.38%) Tivoli
6 6 (0.83%) McAfee ePO
7 5 (0.69%) Norton AntiVirus
7 5 (0.69%) NetBackup
8 4 (0.55%) Dollar Universe
9 3 (0.41%) ZABBIX
9 3 (0.41%) WhatsUp Gold
9 3 (0.41%) SolarWinds Orion
9 3 (0.41%) Symantec Endpoint Protection
9 3 (0.41%) ARCserve
10 2 (0.28%) ZENworks
10 2 (0.28%) CiscoWorks
10 2 (0.28%) Red Hat Satellite
Vendors
1 332 (45.67%) Microsoft
2 242 (33.29%) VMware
3 150 (20.63%) Cisco
4 139 (19.12%) Citrix
5 98 (13.48%) Oracle
6 55 (7.57%) HP
7 36 (4.95%) Apple
8 27 (3.71%) EMC
8 27 (3.71%) Red Hat
9 26 (3.58%) Dell
10 22 (3.03%) NetApp
11 20 (2.75%) Lumension
12 18 (2.48%) Sun
12 18 (2.48%) Juniper
13 17 (2.34%) Meraki
14 16 (2.20%) LANDesk
14 16 (2.20%) Symantec
15 15 (2.06%) Borland
15 15 (2.06%) SonicWALL
15 15 (2.06%) McAfee
York, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £30,000 per annum Up to £30,000
Posted: 17 hours ago
Reading, Berkshire
Evolution Recruitment Solutions
Salary: 40,000 + excellent benefits
Posted: Yesterday
Berkshire
Explore Recruitment Solutions
Salary: £47000 per annum
Posted: Yesterday
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £33000.00 per annum + pension, pool car, discounts
Posted: 3 days ago
Poole, Dorset
Stafford-Sharp Associates
Salary: From £16,000 to £22,000 per annum
Posted: 3 days ago
Gloucestershire
set2recruit
Salary: From £30,000 to £45,000 per annum + bonus + benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 3 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £25000 - £27000 per annum + benefits
Posted: 4 days ago
London
Global Technology Solutions Ltd
Salary: £26000 - £32000 per annum + benefits
Posted: 4 days ago
Cambridge, Cambridgeshire
Nationwide People Ltd
Salary: £45000 - £50000 Per Annum
Posted: 4 days ago
Reading, Berkshire
Nationwide People Ltd
Salary: £45000 - £50000 Per Annum
Posted: 4 days ago
Hampshire
Lorien Resourcing
Salary: benefits package
Posted: 4 days ago
Hope Valley, Derbyshire
Krooter
Salary: £20,000 - 29,999 per year
Posted: 4 days ago
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Salary: Competitive with extensive benefits
Posted: 4 days ago
Berkshire
Crimson Ltd
Salary: £24000 - £25000 per annum + £5000 Car Allowance
Posted: 4 days ago
Uttoxeter, Staffordshire
Blues Point Ltd
Salary: From £20,000 to £25,000 per annum + on-call
Posted: 4 days ago
Luton, Bedfordshire
Coal IT Services
Salary: From £22,000 to £26,000 per annum plus up to £4,000 shift allowance an
Posted: 5 days ago
Warrington, Cheshire
CV Screen Ltd
Salary: Up to £25k plus benefits
Posted: 5 days ago
Nottingham, Nottinghamshire
4it Recruitment Ltd
Salary: From £25,000 to £28,000 per annum
Posted: 5 days ago
Reading, Berkshire
Logic Engagements Ltd
Salary: £35000 - £40000 per annum + pension, bonus, private health
Posted: 6 days ago