The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the York region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the York region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Services Delivery
Rank 49 52 44
Rank change year-on-year
+3 -8
Permanent jobs citing Service Delivery 10 13 12
As % of all permanent IT jobs located in York 2.242% 2.975% 2.920%
As % of the Processes & Methodologies category 2.710% 4.025% 3.540%
Number of salaries quoted 7 9 11
Average salary £45,000 £37,500 £36,000
Average salary % change year-on-year
+20.00% +4.16%
90% offered a salary of more than £30,900 £24,000 £31,915
10% offered a salary of more than £46,300 £41,760 £60,000
UK excluding London average salary £43,000 £45,000 £42,750
% change year-on-year
-4.44% +5.26%
All Processes & Methodologies
York
Permanent IT job ads with a match in the
Processes & Methodologies category
369 323 339
As % of all permanent IT jobs located in York 82.74% 73.91% 82.48%
Number of salaries quoted 204 213 288
Average salary £35,000 £37,500 £40,000
Average salary % change year-on-year
-6.66% -6.25%
90% offered a salary of more than £23,000 £27,350 £25,000
10% offered a salary of more than £50,000 £55,000 £75,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
North Yorkshire

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the York region as a proportion of the total demand within the Processes & Methodologies category.

York Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the York region.

York Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the York region over the 3 months to 19 June 2013.

York Service Delivery Salary Histogram

Service Delivery
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the York region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 20 (74.07%) ITIL
2 11 (40.74%) SLA
3 9 (33.33%) Microsoft
3 9 (33.33%) Service Management
4 8 (29.63%) Internet
4 8 (29.63%) Video on Demand
4 8 (29.63%) Digital Media
5 7 (25.93%) ITIL Certification
5 7 (25.93%) Finance
6 4 (14.81%) Resource Management
7 3 (11.11%) Risk Management
7 3 (11.11%) PRINCE2
8 2 (7.407%) Supplier Management
8 2 (7.407%) Release Management
8 2 (7.407%) Time Management
9 1 (3.704%) Windows Server 2008
9 1 (3.704%) Windows 7
9 1 (3.704%) MS PowerPoint
9 1 (3.704%) Marketing
9 1 (3.704%) Business Development
9 1 (3.704%) Degree
9 1 (3.704%) Change Management
9 1 (3.704%) Management Information System
9 1 (3.704%) Publishing
9 1 (3.704%) VMware
9 1 (3.704%) Information Security
9 1 (3.704%) Windows
9 1 (3.704%) MS Excel
9 1 (3.704%) CRM
9 1 (3.704%) Windows XP

Service Delivery
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the York region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.704%) IIS
Applications
1 1 (3.704%) MS PowerPoint
1 1 (3.704%) MS Excel
1 1 (3.704%) MS Office
Communications & Networking
1 8 (29.63%) Internet
General
1 7 (25.93%) Finance
2 1 (3.704%) Marketing
2 1 (3.704%) Publishing
Job Titles
1 22 (81.48%) Delivery Manager
2 21 (77.78%) Service Manager
3 20 (74.07%) Services Delivery Manager
4 3 (11.11%) Senior Services Delivery Manager
4 3 (11.11%) Technical Manager
4 3 (11.11%) Technical Delivery Manager
4 3 (11.11%) Senior Service Manager
4 3 (11.11%) Senior Manager
5 2 (7.407%) Project Manager
5 2 (7.407%) Software Manager
6 1 (3.704%) Junior
6 1 (3.704%) Junior Project Manager
6 1 (3.704%) Service Desk Manager
6 1 (3.704%) Technical Services Manager
6 1 (3.704%) Business Manager
Miscellaneous
1 8 (29.63%) Video on Demand
1 8 (29.63%) Digital Media
2 1 (3.704%) Management Information System
Operating Systems
1 1 (3.704%) Windows Server 2008
1 1 (3.704%) Windows 7
1 1 (3.704%) Windows
1 1 (3.704%) Windows XP
1 1 (3.704%) Windows Server 2003
Processes & Methodologies
1 20 (74.07%) ITIL
2 9 (33.33%) Service Management
3 4 (14.81%) Resource Management
4 3 (11.11%) Risk Management
4 3 (11.11%) PRINCE2
5 2 (7.407%) Supplier Management
5 2 (7.407%) Release Management
5 2 (7.407%) Time Management
6 1 (3.704%) Business Development
6 1 (3.704%) Change Management
6 1 (3.704%) Information Security
6 1 (3.704%) CRM
6 1 (3.704%) Business Intelligence
6 1 (3.704%) PRINCE
6 1 (3.704%) Project Management
Qualifications
1 7 (25.93%) ITIL Certification
2 1 (3.704%) Degree
2 1 (3.704%) PRINCE2 Certification
Quality Assurance & Compliance
1 11 (40.74%) SLA
System Software
1 1 (3.704%) Active Directory
1 1 (3.704%) Terminal Services
Vendors
1 9 (33.33%) Microsoft
2 1 (3.704%) VMware
2 1 (3.704%) Citrix
York, North Yorkshire, Wetherby, Leeds, Harrogate,...
Knowledge You must demonstrate that you possess: - An intermediate to advanced understanding of the technologies required to deliver projects in your field including QlikView and Microsoft with a...
inTalent
Salary: £35,000 - £50,000 per year + benefits
Posted: 5 June 2013