The table below looks at the statistics for Service Management skills in IT jobs advertised for the York region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 51 60 53
Rank change year-on-year
+9 -7
Permanent jobs citing Service Management 3 2 21
As % of all permanent IT jobs located in York 0.82% 0.47% 3.85%
As % of the Processes & Methodologies category 0.94% 0.55% 4.28%
Number of salaries quoted 3 1 5
Average salary £45,000 £22,250 £19,000
Average salary % change year-on-year
+102.24% +17.10%
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the York region.

Processes & Methodologies Category
York
Permanent IT job ads with a match in the
Processes & Methodologies category
319 362 491
As % of all permanent IT jobs located in York 87.16% 85.58% 90.09%
Number of salaries quoted 286 275 270
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £30,500 £30,000 £26,000
10% offered a salary of more than £50,000 £52,500 £55,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in York

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the York region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in York

Service Management
Salary Trend in York

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the York region.

Service Management Salary Trend in York

Service Management
Top 30 Related IT Skills in York

For the 6 months to 10 February 2016, IT jobs across the York region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 10 (100.00%) ITIL
2 8 (80.00%) ITIL Foundation Certificate
3 5 (50.00%) MS Office
3 5 (50.00%) Microsoft
3 5 (50.00%) Windows
4 3 (30.00%) Middleware
4 3 (30.00%) Management Information System
4 3 (30.00%) Solaris
4 3 (30.00%) LDAP
4 3 (30.00%) Client/Server
4 3 (30.00%) TCP/IP
4 3 (30.00%) DNS
4 3 (30.00%) Oracle Enterprise Manager
4 3 (30.00%) HP
4 3 (30.00%) Unix
4 3 (30.00%) Oracle
4 3 (30.00%) SQL Server
4 3 (30.00%) Security Cleared
4 3 (30.00%) Oracle Fusion
4 3 (30.00%) CMDB
4 3 (30.00%) Oracle Database 11g
4 3 (30.00%) iSCSI
4 3 (30.00%) Oracle ZFS
4 3 (30.00%) Oracle Exadata
4 3 (30.00%) Oracle Database 12c
4 3 (30.00%) Oracle Database
4 3 (30.00%) InfiniBand
5 2 (20.00%) Windows Server
5 2 (20.00%) Windows Server 2008
5 2 (20.00%) Windows Server 2003

Service Management
Top Related IT Skills in York by Category

For the 6 months to 10 February 2016, IT jobs across the York region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 5 (50.00%) MS Office
Communications & Networking
1 3 (30.00%) DNS
1 3 (30.00%) InfiniBand
1 3 (30.00%) iSCSI
1 3 (30.00%) LDAP
1 3 (30.00%) TCP/IP
Database & Business Intelligence
1 3 (30.00%) Oracle Database
1 3 (30.00%) Oracle Database 11g
1 3 (30.00%) Oracle Database 12c
1 3 (30.00%) Oracle Exadata
1 3 (30.00%) SQL Server
General
1 2 (20.00%) Finance
Job Titles
1 5 (50.00%) Support Engineer
2 3 (30.00%) Administrator
2 3 (30.00%) Applications Engineer
2 3 (30.00%) Applications Support
2 3 (30.00%) Applications Support Engineer
2 3 (30.00%) Solaris Administrator
2 3 (30.00%) Solaris Systems Administrator
2 3 (30.00%) Systems Administrator
2 3 (30.00%) Unix Administrator
2 3 (30.00%) Unix Systems Administrator
3 2 (20.00%) IT Engineer
3 2 (20.00%) IT Support
3 2 (20.00%) IT Support Engineer
4 1 (10.00%) Head of Delivery
4 1 (10.00%) Head of Infrastructure
4 1 (10.00%) Head of Service Delivery
4 1 (10.00%) Incident Manager
4 1 (10.00%) Major Incident Manager
Libraries, Frameworks & Software Standards
1 3 (30.00%) Middleware
1 3 (30.00%) Oracle Fusion
Miscellaneous
1 3 (30.00%) Client/Server
1 3 (30.00%) CMDB
1 3 (30.00%) Management Information System
2 1 (10.00%) Analytical Skills
2 1 (10.00%) Data Centre
Operating Systems
1 5 (50.00%) Windows
2 3 (30.00%) Solaris
2 3 (30.00%) Unix
3 2 (20.00%) Windows Server
3 2 (20.00%) Windows Server 2003
3 2 (20.00%) Windows Server 2008
Processes & Methodologies
1 10 (100.00%) ITIL
2 1 (10.00%) Agile Software Development
2 1 (10.00%) Business Continuity
2 1 (10.00%) Business Transformation
2 1 (10.00%) Disaster Recovery
2 1 (10.00%) Incident Management
2 1 (10.00%) Information Security
2 1 (10.00%) ITSM
2 1 (10.00%) Risk Management
2 1 (10.00%) Root Cause Analysis
2 1 (10.00%) Service Delivery
Qualifications
1 8 (80.00%) ITIL Foundation Certificate
2 3 (30.00%) Security Cleared
3 1 (10.00%) Degree
Quality Assurance & Compliance
1 1 (10.00%) ISO/IEC 27001
1 1 (10.00%) PCI DSS
1 1 (10.00%) SLA
System Software
1 2 (20.00%) Active Directory
Systems Management
1 3 (30.00%) Oracle Enterprise Manager
1 3 (30.00%) Oracle ZFS
Vendors
1 5 (50.00%) Microsoft
2 3 (30.00%) HP
2 3 (30.00%) Oracle