The first table below looks at the demand for Service Management skills in IT jobs advertised for the York region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the York region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 61 20 59
Rank change year-on-year
-41 +39
Permanent jobs citing Service Management 15 40 10
As % of all permanent IT jobs located in York 2.60% 9.09% 2.14%
As % of the Processes & Methodologies category 3.02% 11.02% 2.75%
Number of salaries quoted 1 4 7
Average salary £46,000 £37,500 £40,000
Average salary % change year-on-year
+22.66% -6.25%
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
York
Permanent IT job ads with a match in the
Processes & Methodologies category
497 363 364
As % of all permanent IT jobs located in York 85.99% 82.50% 77.78%
Number of salaries quoted 263 214 243
Average salary £37,500 £35,000 £37,500
Average salary % change year-on-year
+7.14% -6.66%
90% offered a salary of more than £28,500 £22,500 £25,000
10% offered a salary of more than £47,500 £60,000 £50,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
North Yorkshire

Service Management
Jobs Demand Trend in York

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the York region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in York

Service Management
Salary Trend in York

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the York region.

Service Management Salary Trend in York

Service Management
Top 30 Related IT Skills in York

For the 6 months to 18 April 2014, IT jobs across the York region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 24 (77.42%) ITIL
2 20 (64.52%) UNIX
2 20 (64.52%) Linux
3 19 (61.29%) Microsoft
4 16 (51.61%) PRINCE2
4 16 (51.61%) Firewall
4 16 (51.61%) Video on Demand
5 15 (48.39%) Project Planning
5 15 (48.39%) Project Management
6 7 (22.58%) Workflow
6 7 (22.58%) Finance
7 6 (19.35%) Management Information System
8 5 (16.13%) WebSphere
8 5 (16.13%) Bash Shell
8 5 (16.13%) Enterprise Storage
8 5 (16.13%) REST
8 5 (16.13%) Load Balancing
8 5 (16.13%) Cloud Computing
8 5 (16.13%) NAS
8 5 (16.13%) Oracle Database
8 5 (16.13%) SSH
8 5 (16.13%) Solaris
8 5 (16.13%) HTTP
8 5 (16.13%) TCP/IP
8 5 (16.13%) SAN
8 5 (16.13%) Internet
8 5 (16.13%) Java
8 5 (16.13%) Perl
8 5 (16.13%) Oracle
8 5 (16.13%) SOAP

Service Management
Top Related IT Skills in York by Category

For the 6 months to 18 April 2014, IT jobs across the York region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.13%) WebSphere
1 5 (16.13%) Tomcat
Applications
1 3 (9.68%) MS Excel
Cloud Services
1 5 (16.13%) Cloud Computing
Communications & Networking
1 16 (51.61%) Firewall
2 5 (16.13%) NAS
2 5 (16.13%) SSH
2 5 (16.13%) HTTP
2 5 (16.13%) TCP/IP
2 5 (16.13%) SAN
2 5 (16.13%) Internet
2 5 (16.13%) LDAP
Database & Business Intelligence
1 5 (16.13%) Oracle Database
General
1 7 (22.58%) Finance
Job Titles
1 16 (51.61%) Project Manager
1 16 (51.61%) Infrastructure Manager
1 16 (51.61%) Infrastructure Project Manager
2 5 (16.13%) Linux Engineer
2 5 (16.13%) UNIX Engineer
3 4 (12.90%) Service Manager
4 3 (9.68%) Service Desk Technician
4 3 (9.68%) Programme Manager
5 1 (3.23%) Senior UNIX Engineer
5 1 (3.23%) Senior Linux Engineer
Libraries, Frameworks & Software Standards
1 5 (16.13%) REST
1 5 (16.13%) SOAP
1 5 (16.13%) XML
Miscellaneous
1 16 (51.61%) Video on Demand
2 6 (19.35%) Management Information System
3 5 (16.13%) Enterprise Storage
4 1 (3.23%) Mathematics
Operating Systems
1 20 (64.52%) UNIX
1 20 (64.52%) Linux
2 5 (16.13%) Solaris
3 4 (12.90%) Windows
4 3 (9.68%) Windows 7
Processes & Methodologies
1 24 (77.42%) ITIL
2 16 (51.61%) PRINCE2
3 15 (48.39%) Project Planning
3 15 (48.39%) Project Management
4 7 (22.58%) Workflow
5 5 (16.13%) Load Balancing
6 4 (12.90%) Stakeholder Management
7 3 (9.68%) Project Governance
7 3 (9.68%) Information Security
7 3 (9.68%) BPR
Programming Languages
1 5 (16.13%) Bash Shell
1 5 (16.13%) Java
1 5 (16.13%) Perl
1 5 (16.13%) Python
Qualifications
1 1 (3.23%) PRINCE2 Certification
1 1 (3.23%) Degree
System Software
1 3 (9.68%) Active Directory
Vendors
1 19 (61.29%) Microsoft
2 5 (16.13%) Oracle
2 5 (16.13%) Sun
2 5 (16.13%) JBoss