The first table below looks at the demand for Service Management skills in IT jobs advertised for the York region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the York region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Service Management
Rank 22 54 44
Rank change year-on-year
+32 -10
Permanent jobs citing Service Management 39 7 10
As % of all permanent IT jobs located in York 9.176% 1.651% 2.519%
As % of the Processes & Methodologies category 11.82% 2.201% 3.086%
Number of salaries quoted 4 1 10
Average salary £35,250 £19,000 £42,500
Average salary % change year-on-year
+85.52% -55.29%
90% offered a salary of more than £25,000 £19,000 £40,000
10% offered a salary of more than £48,650 £19,000 £50,000
UK excluding London average salary £42,500 £44,000 £45,000
% change year-on-year
-3.40% -2.22%
All Processes & Methodologies
York
Permanent IT job ads with a match in the
Processes & Methodologies category
330 318 324
As % of all permanent IT jobs located in York 77.65% 75.00% 81.61%
Number of salaries quoted 190 223 264
Average salary £35,000 £37,500 £42,000
Average salary % change year-on-year
-6.66% -10.71%
90% offered a salary of more than £23,000 £27,500 £27,000
10% offered a salary of more than £50,000 £50,000 £70,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
North Yorkshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the York region as a proportion of the total demand within the Processes & Methodologies category.

York Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the York region.

York Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the York region over the 3 months to 22 May 2013.

York Service Management Salary Histogram

Service Management
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the York region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 76 (97.44%) ITIL
2 38 (48.72%) Workflow
3 37 (47.44%) Linux
4 36 (46.15%) UNIX
5 30 (38.46%) Video on Demand
6 28 (35.90%) Internet
7 24 (30.77%) Microsoft
8 21 (26.92%) Windows
9 20 (25.64%) SAN
10 19 (24.36%) CISSP
10 19 (24.36%) Sarbanes-Oxley
10 19 (24.36%) Firewall
10 19 (24.36%) ITSM
10 19 (24.36%) Security Management
10 19 (24.36%) CISM
10 19 (24.36%) Solaris
10 19 (24.36%) Python
10 19 (24.36%) LDAP
10 19 (24.36%) Sun
10 19 (24.36%) HTTP
10 19 (24.36%) TCP/IP
10 19 (24.36%) JBoss
10 19 (24.36%) Tomcat
10 19 (24.36%) SOAP
10 19 (24.36%) XML
10 19 (24.36%) Java
10 19 (24.36%) Perl
10 19 (24.36%) Oracle
10 19 (24.36%) Bash shell
10 19 (24.36%) Cloud Computing

Service Management
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the York region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 19 (24.36%) SOAP
1 19 (24.36%) XML
1 19 (24.36%) WebSphere
1 19 (24.36%) REST
2 2 (2.564%) ASP
2 2 (2.564%) .NET
Application Platforms
1 19 (24.36%) Tomcat
Applications
1 4 (5.128%) MS Excel
Business Applications
1 3 (3.846%) Cognos Business Intelligence
Communications & Networking
1 28 (35.90%) Internet
2 20 (25.64%) SAN
3 19 (24.36%) Firewall
3 19 (24.36%) LDAP
3 19 (24.36%) HTTP
3 19 (24.36%) TCP/IP
3 19 (24.36%) NAS
3 19 (24.36%) SSH
4 1 (1.282%) SNMP
Database & Business Intelligence
1 7 (8.974%) SQL Server
2 5 (6.410%) SQL Server Analysis Services
2 5 (6.410%) SQL Server Integration Services
3 3 (3.846%) Data Warehouse
3 3 (3.846%) RDBMS
3 3 (3.846%) OLAP
3 3 (3.846%) Microsoft Analysis Services
3 3 (3.846%) SQL Server Reporting Services
3 3 (3.846%) SQL Server 2005
3 3 (3.846%) SQL Server 2012
3 3 (3.846%) SQL Server 2008
4 2 (2.564%) Cognos Impromptu
General
1 8 (10.26%) Finance
Job Titles
1 19 (24.36%) Project Manager
1 19 (24.36%) Linux Engineer
2 18 (23.08%) Technical Manager
2 18 (23.08%) Technical Project Manager
3 16 (20.51%) UNIX Engineer
3 16 (20.51%) Senior Linux Engineer
3 16 (20.51%) Senior UNIX Engineer
4 13 (16.67%) Service Manager
5 10 (12.82%) Services Delivery Manager
5 10 (12.82%) Delivery Manager
6 9 (11.54%) Information Manager
6 9 (11.54%) Security Manager
6 9 (11.54%) Information Security Manager
7 7 (8.974%) Security Consultant
7 7 (8.974%) Consultant
8 5 (6.410%) Information Security Consultant
9 3 (3.846%) Senior Manager
9 3 (3.846%) Developer
9 3 (3.846%) Service Support Manager
9 3 (3.846%) Senior Service Manager
Miscellaneous
1 30 (38.46%) Video on Demand
2 19 (24.36%) Cloud Computing
2 19 (24.36%) Data Protection Act
2 19 (24.36%) Enterprise Storage
3 9 (11.54%) Digital Media
4 2 (2.564%) New Media
4 2 (2.564%) Replication
5 1 (1.282%) Mathematics
Operating Systems
1 37 (47.44%) Linux
2 36 (46.15%) UNIX
3 21 (26.92%) Windows
4 19 (24.36%) Solaris
5 1 (1.282%) Windows Server 2008
Processes & Methodologies
1 76 (97.44%) ITIL
2 38 (48.72%) Workflow
3 19 (24.36%) ITSM
3 19 (24.36%) Security Management
3 19 (24.36%) Data Protection
3 19 (24.36%) Project Planning
3 19 (24.36%) Load Balancing
3 19 (24.36%) PRINCE2
3 19 (24.36%) Information Security
3 19 (24.36%) Penetration Testing
4 10 (12.82%) Service Delivery
5 4 (5.128%) Resource Management
5 4 (5.128%) Risk Management
6 3 (3.846%) ETL
6 3 (3.846%) Business Intelligence
6 3 (3.846%) Change Management
6 3 (3.846%) Project Management
6 3 (3.846%) Problem Management
6 3 (3.846%) Release Management
7 2 (2.564%) Data Transformation
Programming Languages
1 19 (24.36%) Python
1 19 (24.36%) Java
1 19 (24.36%) Perl
1 19 (24.36%) Bash shell
2 7 (8.974%) SQL
2 7 (8.974%) T-SQL
3 2 (2.564%) PowerShell
Qualifications
1 19 (24.36%) CISSP
1 19 (24.36%) CISM
2 18 (23.08%) PRINCE2 Certification
3 6 (7.692%) ITIL Certification
4 3 (3.846%) Security Cleared
5 2 (2.564%) SC Cleared
5 2 (2.564%) Degree
6 1 (1.282%) MCP
6 1 (1.282%) Microsoft Certification
6 1 (1.282%) MCITP
6 1 (1.282%) MCTS
Quality Assurance & Compliance
1 19 (24.36%) Sarbanes-Oxley
1 19 (24.36%) ISO/IEC 27001
2 6 (7.692%) SLA
3 2 (2.564%) QA
System Software
1 1 (1.282%) Active Directory
1 1 (1.282%) Terminal Services
1 1 (1.282%) Hyper-V
1 1 (1.282%) vSphere
1 1 (1.282%) VMware Infrastructure
Systems Management
1 1 (1.282%) SCOM
Vendors
1 24 (30.77%) Microsoft
2 19 (24.36%) Sun
2 19 (24.36%) JBoss
2 19 (24.36%) Oracle
3 3 (3.846%) Cognos
4 2 (2.564%) Akamai
5 1 (1.282%) HP
5 1 (1.282%) Dell
5 1 (1.282%) Cisco
5 1 (1.282%) VMware
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