The table below looks at the statistics for Service Management skills in IT jobs advertised for the York region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 48 58 20
Rank change year-on-year
+10 -38
Permanent jobs citing Service Management 5 13 40
As % of all permanent IT jobs located in York 1.34% 2.38% 9.01%
As % of the Processes & Methodologies category 1.67% 2.70% 10.81%
Number of salaries quoted 2 1 4
Average salary £23,625 £46,000 £37,500
Average salary % change year-on-year
-48.64% +22.66%
90% offered a salary of more than £22,525 £46,000 £25,000
10% offered a salary of more than £24,725 £46,000 £53,500
UK excluding London average salary £45,000 £47,500 £45,000
% change year-on-year
-5.26% +5.55%
Service Management
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the York region.

Processes & Methodologies Category
York
Permanent IT job ads with a match in the
Processes & Methodologies category
300 481 370
As % of all permanent IT jobs located in York 80.43% 87.93% 83.33%
Number of salaries quoted 254 264 219
Average salary £34,750 £37,500 £35,000
Average salary % change year-on-year
-7.33% +7.14%
90% offered a salary of more than £26,500 £28,500 £22,450
10% offered a salary of more than £50,000 £50,000 £48,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in York

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the York region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in York

Service Management
Salary Trend in York

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the York region.

Service Management Salary Trend in York

Service Management
Top 30 Related IT Skills in York

For the 6 months to 24 April 2015, IT jobs across the York region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 5 (83.33%) ITIL
2 4 (66.67%) Degree
3 3 (50.00%) Service Delivery
3 3 (50.00%) Computer Science
3 3 (50.00%) PRINCE2
3 3 (50.00%) PRINCE2 Certification
3 3 (50.00%) ITIL Certification
3 3 (50.00%) PMP
3 3 (50.00%) PMI Certification
3 3 (50.00%) Project Management
4 2 (33.33%) Management Information System
4 2 (33.33%) SLA
4 2 (33.33%) MS Excel
4 2 (33.33%) MS Office
5 1 (16.67%) Waterfall
5 1 (16.67%) Project Governance
5 1 (16.67%) Software License Management
5 1 (16.67%) Change Management
5 1 (16.67%) ITSM
5 1 (16.67%) MS Visio
5 1 (16.67%) VoIP
5 1 (16.67%) FTP
5 1 (16.67%) HTTP
5 1 (16.67%) DNS
5 1 (16.67%) Oracle
5 1 (16.67%) SQL Server
5 1 (16.67%) Microsoft
5 1 (16.67%) Active Directory
5 1 (16.67%) Windows
5 1 (16.67%) Internet

Service Management
Top Related IT Skills in York by Category

For the 6 months to 24 April 2015, IT jobs across the York region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) Oracle Workflow
Applications
1 2 (33.33%) MS Office
1 2 (33.33%) MS Excel
2 1 (16.67%) MS Visio
2 1 (16.67%) MS PowerPoint
Communications & Networking
1 1 (16.67%) VoIP
1 1 (16.67%) FTP
1 1 (16.67%) HTTP
1 1 (16.67%) DNS
1 1 (16.67%) Internet
Database & Business Intelligence
1 1 (16.67%) SQL Server
Development Applications
1 1 (16.67%) FrontPage
General
1 1 (16.67%) Finance
Job Titles
1 2 (33.33%) Programme Manager
1 2 (33.33%) Analyst
1 2 (33.33%) Delivery Manager
2 1 (16.67%) Software Support Analyst
2 1 (16.67%) Software Manager
2 1 (16.67%) Graduate Support Analyst
2 1 (16.67%) Development Manager
2 1 (16.67%) Support Analyst
2 1 (16.67%) Services Delivery Manager
2 1 (16.67%) Service Manager
2 1 (16.67%) Software Development Manager
2 1 (16.67%) Graduate
Miscellaneous
1 3 (50.00%) Computer Science
2 2 (33.33%) Management Information System
Operating Systems
1 1 (16.67%) Windows
Processes & Methodologies
1 5 (83.33%) ITIL
2 3 (50.00%) PRINCE2
2 3 (50.00%) Project Management
2 3 (50.00%) Service Delivery
3 1 (16.67%) Change Management
3 1 (16.67%) ITSM
3 1 (16.67%) Workflow
3 1 (16.67%) Programme Management
3 1 (16.67%) Agile Software Development
3 1 (16.67%) Supplier Management
3 1 (16.67%) Waterfall
3 1 (16.67%) Project Governance
3 1 (16.67%) Software License Management
3 1 (16.67%) Configuration Management
Qualifications
1 4 (66.67%) Degree
2 3 (50.00%) PRINCE2 Certification
2 3 (50.00%) ITIL Certification
2 3 (50.00%) PMP
2 3 (50.00%) PMI Certification
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 1 (16.67%) Active Directory
Vendors
1 1 (16.67%) Oracle
1 1 (16.67%) Microsoft
1 1 (16.67%) Remedy
1 1 (16.67%) Computacenter