The table below looks at the statistics for Service Management skills in IT jobs advertised for the York region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 60 62 34
Rank change year-on-year
+2 -28
Permanent jobs citing Service Management 3 2 27
As % of all permanent IT jobs located in York 0.95% 0.43% 6.40%
As % of the Processes & Methodologies category 1.03% 0.55% 7.24%
Number of salaries quoted 2 1 1
Average salary £22,500 £62,500 £45,500
Average salary % change year-on-year
-64.00% +37.36%
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the York region.

Processes & Methodologies Category
York
Permanent IT job ads with a match in the
Processes & Methodologies category
292 364 373
As % of all permanent IT jobs located in York 92.41% 79.13% 88.39%
Number of salaries quoted 251 258 223
Average salary £45,000 £37,500 £35,000
Average salary % change year-on-year
+20.00% +7.14%
90% offered a salary of more than £27,500 £28,000 £24,000
10% offered a salary of more than £69,500 £50,000 £50,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in York

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the York region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in York

Service Management
Salary Trend in York

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the York region.

Service Management Salary Trend in York

Service Management
Top 30 Related IT Skills in York

For the 6 months to 31 July 2015, IT jobs across the York region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 7 (87.50%) ITIL
2 4 (50.00%) Degree
3 3 (37.50%) Computer Science
3 3 (37.50%) Service Delivery
3 3 (37.50%) Project Management
3 3 (37.50%) PRINCE2 Certification
3 3 (37.50%) ITIL Certification
3 3 (37.50%) PMP
3 3 (37.50%) PMI Certification
3 3 (37.50%) MS Office
3 3 (37.50%) Microsoft
3 3 (37.50%) PRINCE2
3 3 (37.50%) Windows
4 2 (25.00%) Active Directory
4 2 (25.00%) SLA
4 2 (25.00%) ITSM
4 2 (25.00%) Management Information System
4 2 (25.00%) ITIL Foundation Certificate
5 1 (12.50%) Waterfall
5 1 (12.50%) Project Governance
5 1 (12.50%) Agile Software Development
5 1 (12.50%) Supplier Management
5 1 (12.50%) MS PowerPoint
5 1 (12.50%) FrontPage
5 1 (12.50%) Incident Management
5 1 (12.50%) Change Management
5 1 (12.50%) Workflow
5 1 (12.50%) Finance
5 1 (12.50%) Oracle Workflow
5 1 (12.50%) Programme Management

Service Management
Top Related IT Skills in York by Category

For the 6 months to 31 July 2015, IT jobs across the York region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) Oracle Workflow
Applications
1 3 (37.50%) MS Office
2 1 (12.50%) MS Excel
2 1 (12.50%) MS Visio
2 1 (12.50%) MS PowerPoint
Communications & Networking
1 1 (12.50%) VoIP
1 1 (12.50%) WAN
1 1 (12.50%) FTP
1 1 (12.50%) HTTP
1 1 (12.50%) TCP/IP
1 1 (12.50%) VPN
1 1 (12.50%) DNS
1 1 (12.50%) Internet
Database & Business Intelligence
1 1 (12.50%) SQL Server
Development Applications
1 1 (12.50%) FrontPage
General
1 1 (12.50%) Finance
Job Titles
1 4 (50.00%) Analyst
2 3 (37.50%) Support Analyst
3 2 (25.00%) Programme Manager
3 2 (25.00%) Delivery Manager
3 2 (25.00%) IT Support Analyst
3 2 (25.00%) IT Support
4 1 (12.50%) Software Development Manager
4 1 (12.50%) Software Support Analyst
4 1 (12.50%) Software Manager
4 1 (12.50%) Graduate Support Analyst
4 1 (12.50%) Graduate
4 1 (12.50%) Development Manager
4 1 (12.50%) Service Analyst
4 1 (12.50%) Services Delivery Manager
4 1 (12.50%) Service Manager
4 1 (12.50%) Service Desk Analyst
Miscellaneous
1 3 (37.50%) Computer Science
2 2 (25.00%) Management Information System
3 1 (12.50%) NHS
3 1 (12.50%) Blackberry
Operating Systems
1 3 (37.50%) Windows
Processes & Methodologies
1 7 (87.50%) ITIL
2 3 (37.50%) PRINCE2
2 3 (37.50%) Project Management
2 3 (37.50%) Service Delivery
3 2 (25.00%) ITSM
4 1 (12.50%) Workflow
4 1 (12.50%) Programme Management
4 1 (12.50%) Agile Software Development
4 1 (12.50%) Supplier Management
4 1 (12.50%) Incident Management
4 1 (12.50%) Waterfall
4 1 (12.50%) Project Governance
4 1 (12.50%) Change Management
Qualifications
1 4 (50.00%) Degree
2 3 (37.50%) PRINCE2 Certification
2 3 (37.50%) ITIL Certification
2 3 (37.50%) PMP
2 3 (37.50%) PMI Certification
3 2 (25.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 2 (25.00%) Active Directory
Vendors
1 3 (37.50%) Microsoft
2 1 (12.50%) Oracle