The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North Yorkshire region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 82 56 66
Rank change year-on-year
-26 +10
Permanent jobs citing Service Delivery 9 25 23
As % of all permanent IT jobs located in North Yorkshire 0.87% 2.91% 2.34%
As % of the Processes & Methodologies category 1.10% 3.59% 3.24%
Number of salaries quoted 9 19 21
Average salary £52,500 £45,250 £32,500
Average salary % change year-on-year
+16.02% +39.23%
90% offered a salary of more than £42,500 £36,950 £18,000
10% offered a salary of more than £71,000 £55,200 £40,000
UK excluding London average salary £45,000 £43,500 £43,000
% change year-on-year
+3.44% +1.16%
Processes & Methodologies Category
North Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
820 696 710
As % of all permanent IT jobs located in North Yorkshire 78.85% 81.02% 72.23%
Number of salaries quoted 654 504 568
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £25,850 £24,000 £25,400
10% offered a salary of more than £50,000 £65,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
Yorkshire

Service Delivery
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in North Yorkshire

Service Delivery
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North Yorkshire region.

Service Delivery Salary Trend in North Yorkshire

Service Delivery
Salary Histogram in North Yorkshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the North Yorkshire region over the 3 months to 24 July 2014.

Service Delivery Salary Histogram in North Yorkshire

Service Delivery
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North Yorkshire region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate -30 4 £52,500 +5.00%
York -11 1 £42,500 +3.65%
Knaresborough - 1 £70,000 -
Middlesbrough - 1 £75,000 -
Service Delivery
Yorkshire

Service Delivery
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 24 July 2014, IT jobs across the North Yorkshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 19 (63.33%) ITIL
2 13 (43.33%) Finance
3 9 (30.00%) Retail
4 8 (26.67%) Service Management
5 6 (20.00%) Firewall
5 6 (20.00%) VMware
5 6 (20.00%) CheckPoint
5 6 (20.00%) SQL Server
5 6 (20.00%) Windows
5 6 (20.00%) Cisco
5 6 (20.00%) vSphere
5 6 (20.00%) ISO/IEC 27001
5 6 (20.00%) PCI DSS
6 5 (16.67%) Cisco ASA
6 5 (16.67%) Windows Server 2008
6 5 (16.67%) Windows 7
6 5 (16.67%) Marketing
6 5 (16.67%) SQL Server 2012
6 5 (16.67%) Microsoft
6 5 (16.67%) LAN
6 5 (16.67%) IIS
6 5 (16.67%) ITIL Certification
7 4 (13.33%) SLA
7 4 (13.33%) Active Directory
7 4 (13.33%) MS Excel
7 4 (13.33%) ERP
7 4 (13.33%) IP Telephony
7 4 (13.33%) Banking
7 4 (13.33%) Supplier Management
7 4 (13.33%) SaaS

Service Delivery
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 24 July 2014, IT jobs across the North Yorkshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.67%) IIS
Applications
1 4 (13.33%) MS Excel
2 3 (10.00%) MS Office
3 1 (3.33%) MS PowerPoint
Cloud Services
1 4 (13.33%) SaaS
Communications & Networking
1 6 (20.00%) Firewall
2 5 (16.67%) Cisco ASA
2 5 (16.67%) LAN
3 4 (13.33%) IP Telephony
4 2 (6.67%) SAN
4 2 (6.67%) Cisco IOS
5 1 (3.33%) VoIP
Database & Business Intelligence
1 6 (20.00%) SQL Server
2 5 (16.67%) SQL Server 2012
Development Applications
1 3 (10.00%) SQL Server Management Studio (SSMS)
General
1 13 (43.33%) Finance
2 9 (30.00%) Retail
3 5 (16.67%) Marketing
4 4 (13.33%) Banking
5 1 (3.33%) Legal
Job Titles
1 13 (43.33%) Service Manager
2 8 (26.67%) Head of Service Delivery
3 7 (23.33%) Delivery Manager
4 6 (20.00%) Services Delivery Manager
5 2 (6.67%) Architect
5 2 (6.67%) Project Manager
5 2 (6.67%) Senior Manager
5 2 (6.67%) Support Engineer
5 2 (6.67%) Network Manager
5 2 (6.67%) IT Support Engineer
5 2 (6.67%) Infrastructure Manager
5 2 (6.67%) Support Manager
5 2 (6.67%) IT Support Manager
5 2 (6.67%) Senior Network Manager
5 2 (6.67%) Senior Support Engineer
5 2 (6.67%) Service Desk Manager
5 2 (6.67%) Head of Operations
5 2 (6.67%) Head of Infrastructure
5 2 (6.67%) IT Support
5 2 (6.67%) Senior IT Support
Libraries, Frameworks & Software Standards
1 1 (3.33%) Web Services
Miscellaneous
1 1 (3.33%) Management Information System
Operating Systems
1 6 (20.00%) Windows
2 5 (16.67%) Windows Server 2008
2 5 (16.67%) Windows 7
3 2 (6.67%) Windows Server 2012
Processes & Methodologies
1 19 (63.33%) ITIL
2 8 (26.67%) Service Management
3 4 (13.33%) ERP
3 4 (13.33%) Supplier Management
3 4 (13.33%) Infrastructure Management
4 3 (10.00%) V-Model
4 3 (10.00%) Stakeholder Management
4 3 (10.00%) Project Management
5 2 (6.67%) PRINCE2
5 2 (6.67%) Risk Management
5 2 (6.67%) Information Security
5 2 (6.67%) Time Management
5 2 (6.67%) Performance Management
5 2 (6.67%) Incident Management
5 2 (6.67%) Resource Management
5 2 (6.67%) Network Management
5 2 (6.67%) Continuous Improvement
6 1 (3.33%) Change Control
6 1 (3.33%) Use Case
6 1 (3.33%) Enterprise Architecture
Qualifications
1 5 (16.67%) ITIL Certification
2 3 (10.00%) Cisco Certification
2 3 (10.00%) CCNA
3 2 (6.67%) MCP
3 2 (6.67%) HND
3 2 (6.67%) VMware Certified Professional (VCP)
3 2 (6.67%) Degree
4 1 (3.33%) CCNP
Quality Assurance & Compliance
1 6 (20.00%) ISO/IEC 27001
1 6 (20.00%) PCI DSS
2 4 (13.33%) SLA
System Software
1 6 (20.00%) vSphere
2 4 (13.33%) Active Directory
3 3 (10.00%) VMware Infrastructure
Vendors
1 6 (20.00%) VMware
1 6 (20.00%) CheckPoint
1 6 (20.00%) Cisco
2 5 (16.67%) Microsoft
3 3 (10.00%) Mitel
4 2 (6.67%) Apple
4 2 (6.67%) Rackspace