The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 48 90 86
Rank change year-on-year
+42 -4
Permanent jobs citing Service Delivery 33 9 21
As % of all permanent IT jobs located in North Yorkshire 3.87% 0.84% 1.86%
As % of the Processes & Methodologies category 4.47% 0.94% 2.19%
Number of salaries quoted 27 6 12
Average salary £22,500 £32,500 £45,000
Average salary % change year-on-year
-30.76% -27.77%
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
Service Delivery
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North Yorkshire region.

Processes & Methodologies Category
North Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
738 954 959
As % of all permanent IT jobs located in North Yorkshire 86.52% 88.99% 84.87%
Number of salaries quoted 653 800 680
Average salary £40,000 £40,000 £39,500
Average salary % change year-on-year
- +1.26%
90% offered a salary of more than £27,350 £25,000 £28,500
10% offered a salary of more than £52,500 £52,500 £52,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in North Yorkshire

Service Delivery
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North Yorkshire region.

Service Delivery Salary Trend in North Yorkshire

Service Delivery
Salary Histogram in North Yorkshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the North Yorkshire region over the 3 months to 5 February 2016.

Service Delivery Salary Histogram in North Yorkshire

Service Delivery
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North Yorkshire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate +29 22 £22,500 -30.76% 1
York - 4 £22,750 -
Middlesbrough +12 2 £60,000 +150.00%
Skipton - 2 £33,500 - 1
Catterick Garrison - 2 £25,750 -
Service Delivery
Yorkshire

Service Delivery
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 5 February 2016, IT jobs across the North Yorkshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 40 (67.80%) ITIL
2 23 (38.98%) Analytical Skills
3 19 (32.20%) SLA
4 18 (30.51%) Finance
5 16 (27.12%) Windows
6 13 (22.03%) TCP/IP
7 11 (18.64%) ITIL Certification
7 11 (18.64%) Management Information System
8 10 (16.95%) Degree
8 10 (16.95%) Information Security
9 9 (15.25%) MS Office
10 8 (13.56%) PRINCE2
10 8 (13.56%) Service Management
10 8 (13.56%) ITIL Foundation Certificate
10 8 (13.56%) Data Centre
11 7 (11.86%) PRINCE2 Certification
11 7 (11.86%) Firewall
11 7 (11.86%) VoIP
11 7 (11.86%) Cisco
11 7 (11.86%) HP
12 6 (10.17%) Citrix
12 6 (10.17%) Active Directory
12 6 (10.17%) OpenView
12 6 (10.17%) Internet
12 6 (10.17%) Broadband
12 6 (10.17%) ISDN
12 6 (10.17%) PSTN
12 6 (10.17%) Windows XP
12 6 (10.17%) Unix
12 6 (10.17%) BT

Service Delivery
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 5 February 2016, IT jobs across the North Yorkshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 9 (15.25%) MS Office
2 1 (1.69%) MS Excel
2 1 (1.69%) MS Visio
Communications & Networking
1 13 (22.03%) TCP/IP
2 7 (11.86%) Firewall
2 7 (11.86%) VoIP
3 6 (10.17%) Broadband
3 6 (10.17%) Internet
3 6 (10.17%) ISDN
3 6 (10.17%) PSTN
4 1 (1.69%) BGP
4 1 (1.69%) Cisco Nexus
4 1 (1.69%) DWDM
4 1 (1.69%) EIGRP
4 1 (1.69%) HSRP
4 1 (1.69%) MPLS
4 1 (1.69%) OSPF
4 1 (1.69%) RIP
4 1 (1.69%) SSL
4 1 (1.69%) VPN
4 1 (1.69%) Wireless
Database & Business Intelligence
1 1 (1.69%) SQL Server
General
1 18 (30.51%) Finance
2 2 (3.39%) Financial Institution
2 2 (3.39%) Legal
2 2 (3.39%) Local Government
2 2 (3.39%) Marketing
2 2 (3.39%) Retail
3 1 (1.69%) Banking
Job Titles
1 14 (23.73%) Analyst
2 13 (22.03%) Coordinator
2 13 (22.03%) Service Delivery Coordinator
3 9 (15.25%) Delivery Manager
3 9 (15.25%) Service Manager
3 9 (15.25%) Services Delivery Manager
4 8 (13.56%) Technical Support
5 6 (10.17%) 1st/2nd Line Support
5 6 (10.17%) 2nd Line Support
5 6 (10.17%) Service Analyst
5 6 (10.17%) Service Desk Analyst
5 6 (10.17%) Service Desk Support
5 6 (10.17%) Support Analyst
6 5 (8.47%) Support Team Leader
6 5 (8.47%) Team Leader
7 4 (6.78%) Service Desk Team Leader
7 4 (6.78%) Technical Analyst
7 4 (6.78%) Technical Support Analyst
7 4 (6.78%) Technical Support Team Leader
7 4 (6.78%) Technical Team Leader
Libraries, Frameworks & Software Standards
1 1 (1.69%) .NET
Miscellaneous
1 23 (38.98%) Analytical Skills
2 11 (18.64%) Management Information System
3 8 (13.56%) Data Centre
4 6 (10.17%) Handset
5 1 (1.69%) Mobile App
Operating Systems
1 16 (27.12%) Windows
2 6 (10.17%) Unix
2 6 (10.17%) Windows 7
2 6 (10.17%) Windows XP
Processes & Methodologies
1 40 (67.80%) ITIL
2 10 (16.95%) Information Security
3 8 (13.56%) PRINCE2
3 8 (13.56%) Service Management
4 6 (10.17%) Change Control
4 6 (10.17%) Continuous Improvement
4 6 (10.17%) Project Management
4 6 (10.17%) Time Management
5 4 (6.78%) Problem Management
5 4 (6.78%) Risk Management
6 3 (5.08%) Disaster Recovery
6 3 (5.08%) Stakeholder Engagement
6 3 (5.08%) Stakeholder Management
7 2 (3.39%) Benchmarking
7 2 (3.39%) Business Continuity
7 2 (3.39%) E-Commerce
7 2 (3.39%) Fault Management
7 2 (3.39%) IT Governance
7 2 (3.39%) ITSM
7 2 (3.39%) Programme Management
Programming Languages
1 1 (1.69%) SQL
Qualifications
1 11 (18.64%) ITIL Certification
2 10 (16.95%) Degree
3 8 (13.56%) ITIL Foundation Certificate
4 7 (11.86%) PRINCE2 Certification
5 2 (3.39%) CISA
5 2 (3.39%) CISM
5 2 (3.39%) CISSP
5 2 (3.39%) SC Cleared
5 2 (3.39%) Security Cleared
6 1 (1.69%) CCNP
6 1 (1.69%) Cisco Certification
Quality Assurance & Compliance
1 19 (32.20%) SLA
2 4 (6.78%) ISO/IEC 27001
3 2 (3.39%) COBIT
3 2 (3.39%) PCI DSS
4 1 (1.69%) QA
System Software
1 6 (10.17%) Active Directory
1 6 (10.17%) VMware Infrastructure
1 6 (10.17%) vSphere
Systems Management
1 6 (10.17%) OpenView
2 1 (1.69%) HP NNM
Vendors
1 7 (11.86%) Cisco
1 7 (11.86%) HP
2 6 (10.17%) BroadSoft
2 6 (10.17%) BT
2 6 (10.17%) Citrix
2 6 (10.17%) Polycom
2 6 (10.17%) VMware
3 1 (1.69%) F5
3 1 (1.69%) Juniper
3 1 (1.69%) Oracle
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus excellent additional benefits
Posted: 3 days ago
Tadcaster
Recruitment Genius Ltd
Salary: £24000 - £28000 per annum
Posted: 18 days ago
Skipton
Hays Specialist Recruitment
Salary: £30000.00 - £37000.00 per annum
Posted: 18 days ago