The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Services Delivery
Rank 63 67 95
Rank change year-on-year
+4 +28
Permanent jobs citing Service Delivery 28 28 21
As % of all permanent IT jobs located in North Yorkshire 2.95% 2.66% 1.76%
As % of the Processes & Methodologies category 3.37% 2.97% 1.97%
Number of salaries quoted 22 18 20
Average salary £50,000 £39,375 £60,000
Average salary % change year-on-year
+26.98% -34.37%
90% offered a salary of more than £24,250 £30,000 £24,500
10% offered a salary of more than £55,000 £64,000 £70,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North Yorkshire region.

Processes & Methodologies Category
North Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
831 943 1066
As % of all permanent IT jobs located in North Yorkshire 87.66% 89.47% 89.28%
Number of salaries quoted 705 835 751
Average salary £40,000 £39,250 £37,500
Average salary % change year-on-year
+1.91% +4.66%
90% offered a salary of more than £28,500 £25,000 £29,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in North Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in North Yorkshire

Service Delivery
Salary Trend in North Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North Yorkshire region.

Service Delivery Salary Trend in North Yorkshire

Service Delivery
Salary Histogram in North Yorkshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the North Yorkshire region over the 3 months to 28 April 2016.

Service Delivery Salary Histogram in North Yorkshire

Service Delivery
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North Yorkshire region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Harrogate +22 21 £50,000 +25.00%
York -9 7 £50,000 +22.32%
Service Delivery
Yorkshire

Service Delivery
Top 30 Related IT Skills in North Yorkshire

For the 6 months to 28 April 2016, IT jobs across the North Yorkshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 51 (78.46%) ITIL
2 30 (46.15%) SLA
3 22 (33.85%) Finance
4 19 (29.23%) PRINCE2
4 19 (29.23%) Analytical Skills
5 18 (27.69%) ITIL Certification
6 17 (26.15%) HP
6 17 (26.15%) Cisco
7 16 (24.62%) TCP/IP
8 12 (18.46%) PRINCE2 Certification
8 12 (18.46%) Firewall
8 12 (18.46%) MS Office
8 12 (18.46%) VoIP
9 10 (15.38%) Windows
10 9 (13.85%) Active Directory
10 9 (13.85%) Citrix
10 9 (13.85%) Management Information System
11 8 (12.31%) Project Management
11 8 (12.31%) Continuous Improvement
12 7 (10.77%) Process Improvement
12 7 (10.77%) HSRP
12 7 (10.77%) Disaster Recovery
12 7 (10.77%) Change Management
12 7 (10.77%) Wireless
12 7 (10.77%) BGP
12 7 (10.77%) EIGRP
12 7 (10.77%) CCNP
12 7 (10.77%) DWDM
12 7 (10.77%) MPLS
12 7 (10.77%) OSPF

Service Delivery
Top Related IT Skills in North Yorkshire by Category

For the 6 months to 28 April 2016, IT jobs across the North Yorkshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 6 (9.23%) SharePoint
2 1 (1.54%) SharePoint 2013
Applications
1 12 (18.46%) MS Office
2 7 (10.77%) MS Visio
3 1 (1.54%) MS Excel
Business Applications
1 1 (1.54%) SAP Oil and Gas
Cloud Services
1 1 (1.54%) Amazon AWS
1 1 (1.54%) Microsoft Azure
1 1 (1.54%) Office 365
1 1 (1.54%) OneDrive
Communications & Networking
1 16 (24.62%) TCP/IP
2 12 (18.46%) Firewall
2 12 (18.46%) VoIP
3 7 (10.77%) BGP
3 7 (10.77%) DWDM
3 7 (10.77%) EIGRP
3 7 (10.77%) HSRP
3 7 (10.77%) MPLS
3 7 (10.77%) OSPF
3 7 (10.77%) RIP
3 7 (10.77%) SSL
3 7 (10.77%) VPN
3 7 (10.77%) Wireless
4 5 (7.69%) Broadband
4 5 (7.69%) Internet
4 5 (7.69%) ISDN
4 5 (7.69%) PSTN
4 5 (7.69%) SAN
5 1 (1.54%) LAN
5 1 (1.54%) WAN
Database & Business Intelligence
1 1 (1.54%) SQL Server
General
1 22 (33.85%) Finance
2 7 (10.77%) Banking
3 3 (4.62%) Marketing
4 2 (3.08%) Financial Institution
4 2 (3.08%) Local Government
4 2 (3.08%) Telecoms
5 1 (1.54%) Electronics
5 1 (1.54%) Manufacturing
Job Titles
1 17 (26.15%) Delivery Manager
1 17 (26.15%) Service Manager
1 17 (26.15%) Services Delivery Manager
2 14 (21.54%) Coordinator
2 14 (21.54%) Service Delivery Coordinator
3 9 (13.85%) Analyst
4 6 (9.23%) Network Specialist
5 5 (7.69%) ITIL Manager
5 5 (7.69%) ITIL Service Delivery Manager
5 5 (7.69%) ITIL Service Manager
5 5 (7.69%) Platform Engineer
5 5 (7.69%) Senior Platform Engineer
5 5 (7.69%) Senior Systems Engineer
5 5 (7.69%) Support Analyst
5 5 (7.69%) Systems Engineer
6 4 (6.15%) Cisco Network Specialist
6 4 (6.15%) Cisco Specialist
6 4 (6.15%) Juniper Specialist
6 4 (6.15%) Service Analyst
6 4 (6.15%) Technical Support
Miscellaneous
1 19 (29.23%) Analytical Skills
2 9 (13.85%) Management Information System
3 5 (7.69%) Clustering
3 5 (7.69%) Data Centre
3 5 (7.69%) Handset
3 5 (7.69%) NHS
Operating Systems
1 10 (15.38%) Windows
2 6 (9.23%) Unix
3 4 (6.15%) Windows 7
3 4 (6.15%) Windows XP
4 1 (1.54%) Linux
Processes & Methodologies
1 51 (78.46%) ITIL
2 19 (29.23%) PRINCE2
3 8 (12.31%) Continuous Improvement
3 8 (12.31%) Project Management
4 7 (10.77%) Change Management
4 7 (10.77%) Disaster Recovery
4 7 (10.77%) Network Management
4 7 (10.77%) Process Improvement
5 6 (9.23%) Information Security
5 6 (9.23%) PRINCE
6 5 (7.69%) Change Control
6 5 (7.69%) Service Desk Management
6 5 (7.69%) Service Management
6 5 (7.69%) Time Management
7 3 (4.62%) Stakeholder Engagement
8 2 (3.08%) Benchmarking
8 2 (3.08%) Fault Management
8 2 (3.08%) Programme Management
8 2 (3.08%) Risk Management
9 1 (1.54%) Business Intelligence
Qualifications
1 18 (27.69%) ITIL Certification
2 12 (18.46%) PRINCE2 Certification
3 7 (10.77%) CCNP
3 7 (10.77%) Cisco Certification
4 6 (9.23%) Degree
4 6 (9.23%) SC Cleared
4 6 (9.23%) Security Cleared
5 5 (7.69%) ITIL Foundation Certificate
5 5 (7.69%) MCITP
5 5 (7.69%) Microsoft Certification
6 2 (3.08%) CISA
6 2 (3.08%) CISM
6 2 (3.08%) CISSP
Quality Assurance & Compliance
1 30 (46.15%) SLA
2 3 (4.62%) ISO/IEC 27001
3 2 (3.08%) COBIT
4 1 (1.54%) PCI DSS
4 1 (1.54%) QA
System Software
1 9 (13.85%) Active Directory
2 5 (7.69%) Forefront TMG
2 5 (7.69%) VMware Infrastructure
2 5 (7.69%) vSphere
Systems Management
1 7 (10.77%) HP NNM
2 5 (7.69%) HP SIM
2 5 (7.69%) OpenView
2 5 (7.69%) SCOM
Vendors
1 17 (26.15%) Cisco
1 17 (26.15%) HP
2 9 (13.85%) Citrix
3 7 (10.77%) F5
3 7 (10.77%) Juniper
4 5 (7.69%) BroadSoft
4 5 (7.69%) BT
4 5 (7.69%) LANDesk
4 5 (7.69%) Microsoft
4 5 (7.69%) Openreach
4 5 (7.69%) Polycom
4 5 (7.69%) VMware
5 1 (1.54%) SAP