The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the North Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North Yorkshire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 43 48 72
Rank change year-on-year
+5 +24
Permanent jobs citing Service Delivery 41 33 10
As % of all permanent IT jobs located in North Yorkshire 4.214% 4.161% 1.096%
As % of the Processes & Methodologies category 5.511% 5.699% 1.488%
Number of salaries quoted 23 27 9
Average salary £50,000 £37,500 £51,000
Average salary % change year-on-year
+33.33% -26.47%
90% offered a salary of more than £45,000 £22,400 £21,700
10% offered a salary of more than £57,000 £48,800 £60,500
UK excluding London average salary £45,000 £45,000 £45,000
All Processes & Methodologies
North Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
744 579 672
As % of all permanent IT jobs located in North Yorkshire 76.46% 73.01% 73.68%
Number of salaries quoted 509 456 569
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £22,550 £25,000 £25,000
10% offered a salary of more than £53,850 £47,500 £62,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
Yorkshire

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

North Yorkshire Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North Yorkshire region.

North Yorkshire Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the North Yorkshire region over the 3 months to 17 May 2013.

North Yorkshire Service Delivery Salary Histogram

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North Yorkshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
York +5 20 £47,500 +26.66%
Harrogate -1 14 £52,500 +191.66%
Service Delivery
Yorkshire

Service Delivery
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the North Yorkshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 30 (50.85%) Finance
2 28 (47.46%) ITIL
3 22 (37.29%) SLA
4 15 (25.42%) Service Management
5 14 (23.73%) ATM
6 11 (18.64%) HP
6 11 (18.64%) TCP/IP
7 9 (15.25%) Microsoft
7 9 (15.25%) ITIL Certification
7 9 (15.25%) Internet
7 9 (15.25%) Video on Demand
7 9 (15.25%) Digital Media
8 8 (13.56%) BASE24
8 8 (13.56%) NonStop SQL
8 8 (13.56%) Project Planning
8 8 (13.56%) Mainframe
8 8 (13.56%) C++
8 8 (13.56%) COBOL
8 8 (13.56%) Java
8 8 (13.56%) SQL
9 7 (11.86%) PRINCE2
10 6 (10.17%) Project Management
11 5 (8.475%) Resource Management
12 4 (6.780%) Programme Management
12 4 (6.780%) Banking
12 4 (6.780%) EIGRP
12 4 (6.780%) MPLS
12 4 (6.780%) OSPF
12 4 (6.780%) BGP
12 4 (6.780%) Risk Management

Service Delivery
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the North Yorkshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.085%) Blackberry Enterprise Server
2 2 (3.390%) SharePoint Server
2 2 (3.390%) IIS
Applications
1 2 (3.390%) MS Office
2 1 (1.695%) MS Excel
2 1 (1.695%) MS PowerPoint
Business Applications
1 8 (13.56%) BASE24
Communications & Networking
1 14 (23.73%) ATM
2 11 (18.64%) TCP/IP
3 9 (15.25%) Internet
4 4 (6.780%) MPLS
4 4 (6.780%) OSPF
4 4 (6.780%) BGP
4 4 (6.780%) EIGRP
4 4 (6.780%) RIP
5 3 (5.085%) SNMP
5 3 (5.085%) SSL
5 3 (5.085%) GPRS
5 3 (5.085%) ISDN
5 3 (5.085%) Frame Relay
5 3 (5.085%) ADSL
6 1 (1.695%) Network Security
6 1 (1.695%) Firewall
6 1 (1.695%) LAN
6 1 (1.695%) PBX
6 1 (1.695%) VoIP
6 1 (1.695%) WAN
Database & Business Intelligence
1 8 (13.56%) NonStop SQL
2 1 (1.695%) SQL Server
2 1 (1.695%) OLAP
2 1 (1.695%) Data Warehouse
2 1 (1.695%) SQL Server Reporting Services
General
1 30 (50.85%) Finance
2 4 (6.780%) Telecoms
2 4 (6.780%) Banking
3 2 (3.390%) Marketing
3 2 (3.390%) Back Office
4 1 (1.695%) Advertising
4 1 (1.695%) Publishing
Job Titles
1 27 (45.76%) Service Manager
2 22 (37.29%) Delivery Manager
3 20 (33.90%) Services Delivery Manager
4 9 (15.25%) Developer
5 8 (13.56%) Senior Manager
5 8 (13.56%) Senior Developer
5 8 (13.56%) Senior Service Manager
6 5 (8.475%) Customer Services Manager
6 5 (8.475%) Technical Manager
7 3 (5.085%) Network Specialist
7 3 (5.085%) Project Manager
7 3 (5.085%) Head of Operations
7 3 (5.085%) Senior Services Delivery Manager
7 3 (5.085%) Senior Network Specialist
7 3 (5.085%) Technical Delivery Manager
8 2 (3.390%) Software Manager
8 2 (3.390%) Head of Development
8 2 (3.390%) Operations Manager
8 2 (3.390%) Technical Operations Manager
8 2 (3.390%) Service Desk Manager
Miscellaneous
1 9 (15.25%) Video on Demand
1 9 (15.25%) Digital Media
2 8 (13.56%) Mainframe
3 2 (3.390%) Enterprise Software
4 1 (1.695%) Management Information System
4 1 (1.695%) Handset
4 1 (1.695%) PMI
Operating Systems
1 3 (5.085%) Windows
2 2 (3.390%) Windows XP
2 2 (3.390%) Windows Server 2003
2 2 (3.390%) Windows Server 2008
2 2 (3.390%) Windows 7
Processes & Methodologies
1 28 (47.46%) ITIL
2 15 (25.42%) Service Management
3 8 (13.56%) Project Planning
4 7 (11.86%) PRINCE2
5 6 (10.17%) Project Management
6 5 (8.475%) Resource Management
7 4 (6.780%) Business Intelligence
7 4 (6.780%) Risk Management
7 4 (6.780%) Programme Management
8 3 (5.085%) Disaster Recovery
8 3 (5.085%) E-Commerce
8 3 (5.085%) Network Management
9 2 (3.390%) Continuous Improvement
9 2 (3.390%) Change Control
9 2 (3.390%) Analytics
9 2 (3.390%) Problem Management
9 2 (3.390%) Release Management
9 2 (3.390%) Time Management
9 2 (3.390%) Change Management
9 2 (3.390%) Supplier Management
Programming Languages
1 8 (13.56%) C++
1 8 (13.56%) COBOL
1 8 (13.56%) Java
1 8 (13.56%) SQL
2 1 (1.695%) VB
2 1 (1.695%) PowerShell
Qualifications
1 9 (15.25%) ITIL Certification
2 4 (6.780%) CCNP
2 4 (6.780%) Cisco Certification
3 2 (3.390%) Security Cleared
4 1 (1.695%) PRINCE2 Certification
4 1 (1.695%) PMI Certification
4 1 (1.695%) Degree
Quality Assurance & Compliance
1 22 (37.29%) SLA
2 1 (1.695%) QA
System Software
1 3 (5.085%) Active Directory
2 2 (3.390%) Terminal Services
Systems Management
1 3 (5.085%) OpenView
2 1 (1.695%) SCCM
2 1 (1.695%) SCOM
Vendors
1 11 (18.64%) HP
2 9 (15.25%) Microsoft
3 4 (6.780%) Cisco
4 3 (5.085%) Juniper
4 3 (5.085%) F5
5 1 (1.695%) Polycom
Leeds, West Yorkshire, Bradford, Halifax,...
Due to continued growth our financial services client is now looking for an experienced Service Delivery Manager to work within their Service Management team.This team manages the...
Networx Recruitment
Salary: £43,000 - £48,000 + Excellent Benefits
Posted: 7 May 2013
North Yorkshire
The Senior CSM will work closely with the Head of Customer Service Management, Service Delivery Management team, and Account Directors to ensure customer management requirements and planned improvements...
DP Connect Ltd
Salary: £45000 - £48000 per annum + Bonus, Pension, Helathcare
Posted: 26 April 2013
York, Yorkshire
However, the following technologies and competencies would be an advantage: ~ Understanding of TCP/IP based Network products such as VPN, MPLS,VPLS. ~ Understanding of ITIL, ISO 20000 and...
Computer Futures
Salary: £50000 - £60000 per annum
Posted: 15 May 2013
Harrogate, North Yorkshire
Cisco accreditations (CCNP level or higher) or equivalent industry experience is a must... Must have a strong practical knowledge of the following routing protocols - RIP, OSPF, EIGRP, BGP,...
Kelway Ltd
Salary: From £57,000 to £57,000 per annum
Posted: 14 May 2013