101 to 125 of 148 Customer Experience Jobs in the South East

Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work on tickets assigned to you. more »

to EU scope level; - Provide trainings to the other Buyers on functional skills. About the team Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep. … work out of one of the following locations: Dartford, KEN, GBR BASIC QUALIFICATIONS - Bachelor’s Degree with Procurement or Supply Chain or significant Procurement experience, - Relevant experience in a Procurement environment, - Proficient computer literacy in MS office suite, - Qualifications and/or experience in sourcing, contract management … or equivalent role, - Negotiation skills (internal and external) - Contract management skills PREFERRED QUALIFICATIONS - Degree with Procurement or Supply Chain focus. - Experience working in a large, global, highly matrixed organization. - If no Procurement-related degree (or on top of it), CIPS/EIPM accreditation or equivalent functional knowledge or accreditation. more »

the office, 2 days WFH) Salary: £65k - £78k + bonus + benefits Do you want to work for a business that puts governance and customer experience at the heart of everything it does? Or perhaps you feel undervalued in your current role and would love to join an … procedures and contribute to the identification, assessment, communication, tracking and reporting of conduct regulatory change matters facing the Bank. You’ll have gained previous experience in a Compliance Manager role within the banking or mortgage arena and will have a very strong working knowledge of relevant regulatory requirements. It … s important that you have experience of leading and contributing to Compliance projects and that you possess excellent stakeholder management skills. Interested? Click apply and send over your CV. Not got an up to date CV? Don’t worry, you can always give me (Mark) a call on more »

can deliver value. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … are offering opportunities to join the Specialist team either in Networking and Security or Datacentre. Both of which don't require previous knowledge or experience in the sector. We are looking for someone that has a thirst to learn and will enjoy focusing on a specific aspect of technology. … the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a more »

can deliver value. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … are offering opportunities to join the Specialist team either in Networking and Security or Datacentre. Both of which don't require previous knowledge or experience in the sector. We are looking for someone that has a thirst to learn and will enjoy focusing on a specific aspect of technology. … the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a more »

can deliver value. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … are offering opportunities to join the Specialist team either in Networking and Security or Datacentre. Both of which don't require previous knowledge or experience in the sector. We are looking for someone that has a thirst to learn and will enjoy focusing on a specific aspect of technology. … the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a more »

award-winning tech & services company, who provide software, data, and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused individual. THE ROLE: As an Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support more »

with our clients and provide expert guidance in selecting and utilising the most suitable marketing and advertising tools to effectively meet their commercial and customer experience goals. Youll be working primarily with one of our longstanding automotive clients, wh... APCT1_UKTJ more »

As our Online Product Merchandising Assistant, youwill be responsible for adding, updating, and maintaining existing products online and ensuring accuracy to ensure the best customer experience. Key Responsibilities of our Online Product Merchandising Assistant: Being responsible for uploading new products and assets via a Content ManagementSystem and other systems more »

Audio Visual Solutions Specialist Customer Experience Location: Highfield Campus Salary: £34,980 to £42,978 Full Time Permanent Closing Date: Friday 07 June 2024 Interview Date: To be confirmed Reference: 2623024JF-R We are searching for an enthusiastic Audio-Visual technology expert who is passionate about turning customer more »

new job breifs, providing market intel and sourcing top candidates in a niche market. We are looking for a professional Recruitment Consultant ideally with experience in sourcing Engineering candidates, including Maintenance Engineers, Techinicians, Logistics, Software Engineeners etc. There are lots of opportunities to progress your career and develop your … and healthy snacks Free parking and flexible working Games room and incentives At TXM Recruit, our team of specialist consultants deliver a world class customer experience, providing temporary, contract, and permanent recruitment alongside MSP and RPO solutions for over 120 clients within Rail, FMCG, Construction, Facilities Management, Aerospace more »

This role requires candidates to be on site 3 days a week, in Bracknell and the responsibilities of the role are as follows... Develop customer relationships & understand their market, strategy and challenges. Ensure business requirements & expectations are understood by relevant operational and support teams within the company. Act as … an escalation point to ensure customer issues are handled professionally, efficiently and with effective manner. Track and manage customer experiences throughout the lifecycle and in line with agreed timings. Ideally the successful candidate will have: Experience in a similar customer facing role Experience with the … SDLC, cloud platforms and/or been involved with the development of hardware & software. Excellent customer service and communication skills. Bachelors degree Please apply if you would like to hear more about this role! Job Title: Service Manager Location: Bracknell (Hybrid - 3 days on site) Salary: £60k-80k Employment more »

About Us: Global Interactive Marketing Online ( GIMO) is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional … very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. The Role: As a VIP Account Manager in our VIP management department, you will oversee the growth and retention of our VIP Italian … speaking customer base. Your focus will be on enhancing customer satisfaction and maximizing lifetime value through tailored account management, which includes understanding and addressing individual needs, providing support, fostering loyalty, and managing risk. Duties & Responsibilities: Deliver exceptional service through various channels such as phone, email, and WhatsApp, including more »

connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals, and automotive … internal stakeholders to foster long-term partnerships Manage day-to-day operations of the eCommerce business, including order processing and fulfillment Troubleshoot and resolve customer service issues in a timely and satisfactory manner Develop and implement strategies to increase sales, improve operational efficiency, and enhance customer service Analyze … engagement and sales Improved data accuracy and reporting capabilities Qualifications Fluent in French and English language (additional languages a plus) Client-centric approach with customer service experience or in a similar role Proficiency in Google Suite and related software applications Strong problem-solving, analytical, and communication skills Ability more »

Are you a tech-savvy problem solver with a passion for cloud technology and 2nd/3rd line support experience? Do you know the ins and outs of Linux or Windows Server and want to join a team handling critical application support? Then look no further. Pax8 are offering … efficient resolution.Collaborate and Problem-Solve: Work collaboratively and logically to address and solve problems, escalating tickets to the appropriate line when necessary.Provide Top-Notch Customer Service: Deliver exceptional support and service to our clients, ensuring their cloud solutions run smoothly.Handle Multiple Tasks: Juggle multiple responsibilities, prioritize effectively, and maintain … day to day...Incident management, responding to all types of tickets within the required SLAAcknowledge and remediate alerts that come through to the ticket systemHandling customer phone callsDealing with escalations from other teamsMonitoring backup issuesCompleting server patching, ensuring automated processes are working and issues fixed where neededAssisting other teams around more »

our Dorking office in. The position is 4 days per week and office based. You’ll join an awesome team to support our growing customer base. About the role: In this role you will be responsible for providing a high standard service on a technical and functional level in … the change process. To assist with BAU/day to day tasks and assist in testing when required. To provide support to the wider Customer Solutions team in a timely manner by receiving, clarifying and investigating incidents raised to the Product Line SaaS team. Offer complete and timely technical … relevant, the means for prevention About you To be ahead of the pack, you might have: Minimum of 3-5 years of relevant experience. Experience in Cloud Infrastructure build and Administration. Experience in a Server Administration role or Software Application Support role Experience of OS Administration, build more »

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be pro-active, timely … detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing or administrative role … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer accounts more »

SOUTHAMPTON Harnham is working exclusively with a well-known Retailer on an exciting Insight Manager position to drive strategic decision-making and elevate customer experiences. THE ROLE AND RESPONSIBILITIES: The Insight Manager will have the following responsibilities: Interpret market research findings to inform decision-making processes and challenge stakeholders … when necessary. Lead ad-hoc research projects, analyzing first and third-party data to answer critical business questions. Anticipate future customer needs by staying updated on emerging consumer trends and integrating them into recommendations. Translate complex data into actionable insights and manage supplier relationships. Prioritize tasks, collaborate with Insight … optimize Marketing ROI. Provide insights to support marketing campaign development aligned with consumer preferences based upon both qualitative and quantitative data. YOUR SKILLS AND EXPERIENCE: The Insight Manager will have the following skills and experience: Bachelor's degree in Marketing, Business, or Statistics; Master's degree preferred. Proven more »

to Cash function, particularly focusing on the implementation of efficient payments through multiple portals (Ariba, Tungsten, Coupa etc.) with an emphasis on delivering positive customer experience. The role is Hybrid, with regular working days onside on Tuesday, Wednesday and Thursday with scope to work remotely the other days. The … for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Key areas of experience for this position is going to include: Experience in 3rd party portal infrastructure, portal payment systems, Billing, process automation. Responsibilities include: - Manage customer … Desk, GIS and Finance Teams to maintain accurate and timely records for portal customers. - Work with customers to resolve portal related escalations and ensure customer regulations adhere to legal requirements - Partner with Sales and Collections to resolve billing and collections issues, including completing account reconciliations to ensure accurate and more »

candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.Job DescriptionYou will produce new business with a defined set of ServiceNow's … leadership to clientsBe the relationship manager between customers and ServiceNowWork with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomesManage all Executive relationships between ServiceNow and assigned clientsOversee worldwide development of assigned accounts, including development and deployment of worldwide resourcesBuild trust … from project/IT teams to CxO levelDevelop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experienceAchieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional ServicesQualificationsTo be successful in this role you have:7+ years more »

standard processes, CI/CD, and test coverage. Qualifications We strongly encourage anyone with the below to apply: You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences. You thrive in working autonomously to drive … impact in a fast-paced cross-functional business. PhD or MSc or equivalent a numerate subject: Machine Learning, Computer Science, Statistics, or similar Demonstrable experience of applying, researching, and developing sophisticated statistical/ML methods to drive value in a commercial setting, Ability to deliver projects on time, taking … project briefs and refining them to strong results. Exposure to Python data science stack Knowledge and working experience of AGILE methodologies. Proficient with SQL. Familiarity with Databricks, Spark and geospatial data/modelling are a plus. We’ll help you gain… Experience working in a high-performance environment more »

learn more about Cirium at the link below. https://www.cirium.com About Our Team Our team delivers industry insights, built from decades of experience in the sector, enabling travel companies, aircraft manufacturers, airports, airlines, and financial institutions, among others, to make logical and informed decisions that shape the … future of travel, growing revenues, and enhancing customer experiences. About The Role Cirium is Hiring for a Data Solutions Architect specifically focused on data systems and platforms to join our Architecture team, to deliver strategic change and accelerate our teams through improved solutions and technical design. Responsibilities Collaborating and … Business Identifying opportunities to reduce technology costs and increase business efficiency. Monitoring industry trends and develop POCs to evaluate alternative technologies and solutions. Requirements Experience of working in an Architecture role, AWS Data Stack. Able to demonstrate leading strategic change towards a vison with a positive outcome. Experience more »

standard processes, CI/CD, and test coverage. Qualifications We strongly encourage anyone with the below to apply: You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences. You thrive in working autonomously to drive … impact in a fast-paced cross-functional business. PhD or MSc or equivalent a numerate subject: Machine Learning, Computer Science, Statistics, or similar Demonstrable experience of applying, researching, and developing sophisticated statistical/ML methods to drive value in a commercial setting, Able to work independently and efficiently to … appropriate ML solution. Proficient with Python data science stack Knowledge of OO programming, software design, i.e., SOLID principles, and testing practices. Knowledge and working experience of AGILE methodologies. Proficient with SQL. Familiarity with Databricks, Spark, geospatial data/modelling and insurance are a plus. Exposure to MLOps, model monitoring more »

for an Optical Assistant Manager to work in regenerated and beautiful Egham. This gorgeous store is expanding their team and looking for a energetic, customer focused candidate to come on the journey with them and build and develop their team. Benefits of working as an Assistant Manager within this … step in their career? As an Optical Assistant Manager your role will involve helping to manage a small team and always delivering an excellent customer experience. The Responsibilities include: Assisting with running of a large practice ensuring that customer service is at the top of your agenda. Manage … Helping with target setting, monitoring and driving the business forward. Staff training and keeping the team motivated and engaged. Administration responsibilities and compliance. Optical experience and previous experience in leadership roles. Excellent communication skills and self-motivated. Confident, friendly and organised. About you We would love to hear more »

Group Information Service Function is the Tooling Enablement Team. Tooling Enablement consists of three functions Governance, Delivery and Solutions (Pre Sales). We provide customer solution designs and onward implementation of those solutions for our managed service contracts. Tooling Enablement are now looking for an energetic person within our … collaboration with the business to achieve strategic objectives by driving the adoption of best practice methodologies, whilst focusing on continual improvement to enhance our customer experience. We get to know our customers, so we can respond to their needs If you are looking for a team that offers development … sessions. Seek improvement and suggest changes where necessary to improve the solution artefacts in line with TE procedures. Support the team in understanding the customer requirements and identifying and managing technical requirements outside of the standard solution. Ensure the Customer contractual requirements are fully documented (standard/non more »