1 to 25 of 35 Technical Support Jobs in the South East

Technical Support/1st line Helpdesk Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £26500 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with the company) Private … well-established business who are based in the local area. Due to the growth plans out client is looking to recruit a 1st line Technical Support advisor to join their IT department. As 1st Line Technical Support/IT Helpdesk you will be responsible for Technical Support/1st Line Helpdesk responsibilities include the following: Assisting clients with any technical issues that they have with their software. Answering calls and e-tickets from external clients to manage any IT related issues. Communicating with clients via email, chat and phone while documenting specific incident more »

Technical Support Construction Products Office based Welwyn Garden City Progression and development opportunities £35k basic , Bonus , pension, 26 days holiday, life insurance, healthcare cash plan , profit share, Company Overview: Join a leader in the construction industry at the forefront of innovation and excellence! My client is a dynamic … and rapidly growing construction firm dedicated to delivering high-quality projects on time and within budget. They are seeking a talented Technical Support Specialist with expertise in AutoCAD to join the team and provide support in design and engineering. Position Overview: As a Technical Support Specialist specializing in AutoCAD, you'll play a crucial role in the design and engineering department. You'll provide technical support, troubleshooting assistance to external customers , ensuring the seamless integration and utilization of AutoCAD software in our projects. This role offers a unique opportunity to leverage your more »

Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors, Architects … Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support … ducts, valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not more »

Technical Support Engineer - Electro Mechanical £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service and/or technical support experience … Are you looking for an exciting new role where you will play a vital role within the support and service team, working with a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for … staff benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a technical support engineer to join the team, working out of their offices near Watford. The successful applicant will be responsible for supporting customers with more »

Technical Support Analyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced Technical Support Analyst with expertise in Power Automate and SharePoint to join their passionate team. … a challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position : Technical Support Analyst - Power Automate & SharePoint Salary: Up to £40,000 per annum Responsibilities: As a Technical Support Analyst, you will play … a pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technical support for Power Automate and SharePoint platforms. Troubleshooting and resolving issues related to system functionalities. Collaborating with cross-functional teams to enhance system performance. Offering training and guidance more »

Field Service Engineer - Trained To Technical Support Engineer £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service experience? Are you looking for … an exciting new role where you will play a vital role within the support and service team, working on a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their excellent staff benefits … as their first class training and development programs? Due to continued growth, my client is looking for a service engineer to train into a technical support engineer and join the team, working out of their offices near Watford. The successful applicant will be responsible for supporting customers with more »

independent IT reseller providing IT security products and services to a wide variety of customers in the UK and Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You will … work alongside a Technical Support Analyst and report into the Head of Technical Services. You will be part of an established yet expanding company that continue to drive their success and increase their market share. Salary £35.000+ (neg) Comprehensive benefits Remote Head office: Farnborough Overview: The Technical Services team provide a wide range of services to their customers, providing both proactive and reactive technical support as well as implementing new technical solutions and, on completion, ensuring an efficient and complete transition into BAU operation. In this role as part of the technical more »

Technical Support Engineer in the HVAC sector required to provide application and pre-sales project technical support for the sales team and customers EG for AHU and Heat Pumps selection and quotation… So, Do you have applied knowledge in AHUs (Air Handling units), Heat Pumps, and … on going benefit of training at your fingertips through remote sessions available daily or in person sessions multiple times a week!! In this HVAC Technical Support role you will: Provide application and pre-sales project technical support for the HVAC sales team and large commercial and … residential customers Provide customer support on AHU, AC, Chillers, and Heat Pumps product selection and quotations Liaise with the factories, technical, contracts and pre-sales teams when required Provide ongoing customer support throughout the ordering and delivery procedures Issuing of order acknowledgments Sizing of residential heat pumps more »

German Speaking Technical Support Location: Sunbury-on-Thames Salary: £27,500 - £29,500 + Bonus + Benefits Hours: Mon - Thu 8am - 5pm, Fri 8am - 3pm (HYBRID: Working from home Mondays and Fridays) My client based in Sunbury on Thames is looking for a Technical Support Specialist … assisting customers with product questions and problems via phone, email and live chat. Duties: Handle customer requests from distributors, resellers and end users regarding technical issues and product questions. Technical requests are received in the form of email, Web Form, Live Chat, social media or from other departments. … These are to be dealt with in a professional, courteous, and timely manner. Manage the Technical Support CRM requests ensuring that a 24-hour response is achieved. A 2-hour response is required on some high-profile requests. Resolve customer queries by gathering appropriate information from the customer more »

supply chain. The experts in our Semiconductor and Assembly Solutions, Circuitry Solutions, and Film and Smart Surface Solutions divisions collaborate in design, implementation, and technical service to ensure success for our partner clients. Our solutions enable our customers manufacture of extraordinary electronic devices at high productivity and reduced cycle … three dimensional part thats decorative with circuit pathways and enhanced electronic features to enable the human-machine interface in an automobile. Job Purpose The Technical Support Engineer will be responsible for developing technical knowledge for product and process evaluation, material testing and characterization. In addition, the Technical Support Engineer will provide technical and laboratory support to external and internal requests for Film & Smart Surface Solutions business. As a key member of the Film and Smart Surface Solutions (F&SSS) Team, the Technical Support Engineer will be responsible for product testing activities more »

Fantastic entry-level role to join a thriving product development company as a Technical Support Engineer. You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical Support Engineer role will involve supporting … from initial concept through to delivery. This role provides an exciting opportunity to work with industry-leading companies and showcase innovative products and services. Technical Support Engineer essential requirements: Solid IT skills. Technical problem-solving. Excellent communication skills. Ideally, a driving license or learning to drive. Technical Support Engineer desirable skills: Software Testing experience, such as familiarity with testing methodologies and tools ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Position : Technical Support Engineer Location : Southampton Salary more »

Job Title: Technical Customer Support Overview: We seek a proficient Technical Customer Service Representative to join our dynamic team. As a Technical Customer Service Representative, you will serve as the first point of contact for Dealers and end users seeking technical assistance over the phone … email, or chat. You will address inquiries, provide guidance, troubleshoot technical issues, and ensure customer satisfaction through effective communication and problem-solving skills. You will be office based at the Wessex Factory in Andover, Hampshire. Responsibilities: Provide Technical Support: Deliver exceptional technical support to customers … functionalities. Respond to Inquiries: Answer incoming customer inquiries via phone, email, or chat promptly and professionally, ensuring accurate and timely resolution. Troubleshoot Issues: Diagnose technical issues, analyze problems, and guide customers through step-by-step solutions, utilizing troubleshooting techniques and resources effectively. Document Interactions: Maintain detailed records of customer more »

Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry. Within the Technical Support team, you will play a crucial role in … providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs. Key Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and IoT … devices. Escalate complex issues to the Technical Support Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Collaborate with internal teams, including the Product Group and Account Management, to address customer concerns and provide feedback on more »

IT Support | Technical Support | 2nd Line | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company … s business with the minimum of disruption. You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support … the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support of key functional areas across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and more »

Technical Support Engineer Required : Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for a Commissioning Engineer. If you are a Technical Support Engineer, please do read on: Summary The Aura Technical Support Engineer (TSE) will be … the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This position requires excellent customer service, organizational, time … and interpersonal skills Ability to balance multiple tasks with changing priorities Excellent structured problem-solving skills Time management skills and attention to detail Demonstrate Technical Training and Mentorship Ability to troubleshoot basic to intermediate AV and video teleconferencing issues Demonstrated understanding of AV room schematics as well as floor more »

Technical Support Consultant location: Didcot, fully remote but may require some site visits Pay rate: £45,000-£50,000p/a Hours: Standard office hours Our client have an exciting position available for a full-time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL … experience VB.net or C#, Web services and XML. Knowledge/Understanding of ERP, Accounts Receivables or Credit Management Ability to clearly document processes and technical subject manner and ability to liaise with technical and business colleagues Confident and professional telephone manner Role Responsibilities As a Technical Support Consultant you will be working within our support and development environment working closely with our Operations Director You will be responding to incoming emails/calls and investigating and resolving reported issues using your application and database skills Developing new procedures/packages in PLSQL to enhance our more »

JOIN A COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE! Position: Technical Support Department/Group: Commercial Reporting to: Head of Digital & E-commerce Location: Crownhill, Milton Keynes/Hybrid Working (Flexible is who we are but we would expect this person to travel … a strong, supportive culture and is dedicated to its customers, retail partners, and people who are at the heart of our business. As a Technical Support team member, your primary role entails collaborating with clients to seamlessly integrate finance modules onto their webstores. Your expertise will shine as … history. and forward action plans if not resolved. Configure and maintain clients’ accounts on our primary system. To be successful in the role of Technical Support we require the following skills and experience: Experience in a software support role within a 2nd line support ticket environment. more »

in your IT career with a leading provider of high-performance network storage solutions? You’ll play a key role in delivering enterprise-level technical support to a range of industry customers. What you’ll be doing: 1st-2nd line technical support to customers in line … with SLAs and KPIs. Monitor ticket queues and escalate issues to senior members of the team as necessary. Perform BAU troubleshooting support and maintenance remotely and guide customers through steps to resolve issues via phone and email. Take ownership and prioritise workloads to ensure customers are kept up to … date with the status of their cases. What you’ll bring to the role: 2+ years in IT – with experience in customer-facing technical support roles. Strong ability to empathise and build relationships with customers. Good knowledge in IT with exposure to Networking, Storage solutions (NAS), Client Desktops more »

Company Overview Our client is the market leader in Print Management software and they're growing their Technical Support team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting and going above and beyond for customers … diverse working environment Tailored career development plan Position Overview… You will join a team of passionate trouble-shooters who love to take on complex technical issues, share knowledge with peers and go above and beyond for customers! Our client's customer base has a wide range of technical ability and you will be responsible for solving escalated technical issues from our associate team and taking on some of our most complex and tricky technical cases. There is no technical ceiling on this position as you will deal with a variety technical cases, facing more »

Technical Support Engineer | Work from home with occasional travel to our Basingstoke office | Full Time | £33,000 per annum Are you a self-motivated, enthusiastic individual with a keen desire to develop your IT knowledge and skills? Our client, a distinguished Microsoft Solutions Partner, has an exciting opportunity … for you to join their small, but growing, Managed Service team as a Technical Support Engineer. Our client specialises in providing transformative services focused on Microsoft Cloud solutions, including Office 365, Business Apps, Mobile Device Management, Operations Management, and Azure. They are dedicated to enacting change, achieving outcomes … of Microsoft Cloud Technologies, M365, Azure and Windows operating system. Qualifications in these technologies would be desirable, but not required, although experience in IT Support for at least 4 years is a key requirement. You will be a highly motivated, well organised with a ‘can do’ attitude, have a more »

1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do … attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to more »

diversity and releases potential to advance humanity. Overview The role will be based in our offices at Chandlers Ford, Hampshire. As a Tech Services Support Engineer, you will assist with technical support via the telephone, upload software via production, evaluate and repair laptops and also RMA returns. … can expect: A starting salary of £20,000 rising to £22,000 per annum after successful probation (six months). A flexible working environment. Support and training. Before you go: We believe that diversity and inclusion bring benefits to the business and that people work better when they can … approach to discrimination on any of the protected grounds in the Equality Act 2010. You may also have experience in the following: Engineer, Desktop Support Technician, Network Support Engineer, Field Service Technician, Solutions Support Specialist, Support Operations Engineer, Application Support Analyst, Client Services Engineer, Product more »

Technical Support Consultant BI/Reporting/ERP BI Tools Reporting/Relational Databases - Data Warehousing Have you ever wanted to work for a top organisation providing business intelligence solutions for industries such as Aerospace & defence, financial, pharmaceutical, Healthcare and government bodies around the world? The company based … after a training and bedding in period. ***They will also consider fully remote for Cyberquery/Cyberscreen experience*** The successful candidate will be: -Providing support to customers and assisting with software installations and configurations across various platforms. -Managing the full life cycle of business intelligence and reporting projects for … this sounds like the role for you then send your CV through now for more information and a chance at interviewing for this role. Technical Support Consultant BI/Reporting/ERP more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support … equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service more »

Job Title: 3rd Line Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join their team. You will be responsible … for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers Diagnosis and resolution of issues and tickets Regular …/WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond with more »