226 to 250 of 481 SLA Jobs in the UK

must have the abaility to communticate effectively, provide feedback and collaborate with cross-functional teams. Essential Requirements You must have: - Previous experience working with SLA's and KPI's - Previous experience managing a team - Strong Communication and Problem Solving Skills - Strong technical knowledge and be able to provide fixes to more »

Participate in client briefings to establish requirement, provide cost estimates and recommend technical solutions to achieve requirements Liaise with specialist external suppliers to meet SLA requirements, ensuring focus on accountability and customer service Document full technical direction, pro-forma and run to show for events managed The Technical Event Producer more »

Participate in client briefings to establish requirement, provide cost estimates and recommend technical solutions to achieve requirements • Liaise with specialist external suppliers to meet SLA requirements, ensuring focus on accountability and customer service • Document full technical direction, pro-forma and run to show for events managed • The Technical Event Producer more »

cases may also have been escalated from a lower priority if they have been unresolved for a prolonged amount of time, fallen out of SLA, or subject to requested escalation by the customer or management -Responsible for the trigger of the P1 workflow -To provide accurate and concise client communications more »

issues remotely and provide them with effective solutions to ensure a positive outcome - Troubleshoot hardware issues and ensure cases are logged within the specified SLA - Escalate calls with advanced technical queries to the appropriate team - Arrange for the replacement of faulty hardware to be delivered to the customer - Schedule site more »

of €5m Experience in dispute and claims resolution both with the client and supply chain Experience in developing, interpreting and managing complex KPI/SLA models in service contracts Experience in the application of complex payment mechanisms and financial/contract reporting Data centre sector and facilities management experience (highly more »

RRC Team and act as an escalation point when required. Work closely with centralised functions to ensure we continue to meet our customer's SLA and performance requirements. Schedules the work of direct reports, taking account of individuals' strengths and the requirements of the work. Ensure team members remain suitably more »

and solutions we offer · Service Levels · Working with the Supplier and Materials Group to ensure tools and inventory are in place to achieve company SLA’s, including time to quote and time to fulfill customers’ orders Deliverables: · P&L of the assigned Product Families · Product Engagement Score (PES) of the more »

the role. You must also have demonstrable experience in leading, developing and managing teams to deliver high quality services in an environment with stringent SLA's and payment mechanism. Fostering a positive and collaborative work environment, and ensuring the team's performance meets or exceeds expectations Since 1987, Mitie's more »

providing market insight and benchmarking information Ensuring on-site support and advice is provided to clients and candidates where necessary Ability to deliver against SLA's/KPIs Use of ATS/CRM tools to capture candidate data and manage through the end to end recruitment life cycle Managing all more »

and procedures and UKVI regulations Complete all relevant documentation, pre departure checks and interviews as required Ensure that applications are processed within the agreed SLA period and that students, their influencers and agents are provided with relevant information in a timely manner Ensure quality data is recorded onto the BSC more »

large building consisting of 1000 staff members, you will interact with various Business Units, liaise and manage contractor works and respond to job request (SLA’s) via the helpdesk along with daily building/safety inspections. The day-to-day Complete site training and keep up to date with the more »

business. Managing services both on-premises and within cloud technologies. Digital Support Tasks: Responding to requests and incidents with professionalism and timeliness to meet SLA objectives of the department. Solving technically complex challenges through use of knowledge and working with support teams. Working with third party vendors and suppliers to more »

and Theft Handlers Performance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare Undertaking handler audits of a minimum of 5 file audits more »

monitoring tool • Possesses working knowledge of Active Directory and SMB enough to be able to integrate it with the monitoring tool. • Competence in building SLA reports/Dashboards/configuring application-level monitoring. Soft-skills: • Be self-sufficient/growth-mindset. • Proactive mindset to always look to make improvements. • Confident more »

desktop environments). Integration and test of new products (both hardware & software). Administration & enhancement of the environment and its supportability. Aware of relevant SLA structure & to respond, fix or escalate according. Windows Infrastructure Engineer - Hemel Hempstead (Hybrid) - £35-40K more »

desktop environments). Integration and test of new products (both hardware & software). Administration & enhancement of the environment and its supportability. Aware of relevant SLA structure & to respond, fix or escalate according. Windows Infrastructure Engineer - Hemel Hempstead (Hybrid) - £35-40K more »

desktop environments). Integration and test of new products (both hardware & software). Administration & enhancement of the environment and its supportability. Aware of relevant SLA structure & to respond, fix or escalate according. Windows Infrastructure Engineer - Hemel Hempstead (Hybrid) - £250 - 300/day Inside IR35 more »

5+ years' experience in a 2nd line position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's are met to ensure 'business as usual' for all customers. Hold industry qualification ideally either Microsoft or Networking focussed Full driving license The 2nd more »

and approach to learning new technologies relevant to the business. Interpret business requirements and technical specifications to complete estimates for change requests within established SLA’s. Gain an understanding of our client’s industry and customer base requirements and how they are met by our client’s product range. TECHNICAL more »

Engineering teams to define new data sources and integrate them into the CRM systems Provide regular CRM and ROI reporting Set out measurable lead SLA metrics for commercial teams and provide detailed monthly reporting Candidate Requirements 5 years’ experience working in a similar role for a company that has a more »

the technical services team. Develop and implement effective problem-solving strategies to minimize system downtime and ensure timely issue resolution. 5. Service Level Agreement (SLA) Compliance : Monitor and enforce adherence to SLAs, ensuring that technical services are delivered within agreed-upon timelines and standards. Collaborate with stakeholders to establish realistic more »

efficiency and common ways in which processes are optimised, spotting or identifying obvious deficiencies. Resolve user requests to a minimum of the agreed service level agreement, empathising with the end user. Own an issue until a new owner has been found or the problem has been mitigated or resolved. Produce more »

English GCSE or equivalent, grade 4 (Essential) Maths GCSE or equivalent, grade 4 (Essential) About the Employer E2E TECHNOLOGIES LTD We’re a proactive, SLA-beating, managed service provider that busts the common stereotypes surrounding IT. By working hand in hand with you we take the hassle out of IT more »

checked by senior staff. Answering the telephone, responding to emails and updating requests Provide first line analysis of all IT issues and ensure that SLA's are met Keep customers informed of the status and progress of tasks and update tickets Complete other service-related tasks as required by your more »