54 ITIL Jobs in the East Midlands

Mathematics at grade C or above NVQ II in Customer Care or IT related subject European Computer Driving License or equivalent IT qualification Desirable ITIL Foundation in Service Management CompTIA A+ CompTIA N+ MCSA in Window 10 - installing & Troubleshooting Experience Essential Experience of providing telephone support to customers in a … using guidelines alongside own initiative when dealing with customer's requests and queries Desirable Experience of delivering ICT service desk support Working in an ITIL environment Familiar with basic PC hardware components and functionality Key Competencies Essential Able to communicate effectively with customers from a wide range of backgrounds Understanding more »

leading security products and a permanent place in an evolving IT Team. Duties include: Triaging and responding to helpdesk queries as part of an ITIL L1 service management model Managing the hardware stock and managing purchasing in collaboration with the Operations Manager. Assisting with license management Liaising with users to … O365 Admin Comfortable with general IT Lenovo support Managing user permissions on Azure and other cloud service providers Important: Awareness of software delivery lifecycle (ITIL ITSM) Jira/Confluence Awareness of structured data management and SQL Desirable MS Dynamics experience is advantageous Experience of MS Omnichannel is a plus Enhanced more »

outstanding service experiences whilst identifying ways to optimise process improvements that will provide opportunities to be more efficient and productive. · To set and implement ITIL standards and introduce a culture of continuous improvement and customer satisfaction by ensuring the quality of service provided to the end-users, either through internal … new ways of working and fostering a service focused culture within service operations teams and the wider Technology community. · Embed, own and operate the ITIL service management processes for Incident, Request, Fulfilment, Change and Problem and ensure that technology products and services are fit for purpose, operatable and supportable through … Science, or related field of study OR an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job · ITIL Qualified · Significant experience of working within ITIL Service Management in similar size organisations · Previous experience of leading Service Management transformation activities · Experience of o Risk more »

Management activities as necessary. Ensure compliance with Information Security processes and regulations. Key skills for the IT Incident Manager: Minimum 5 years' experience managing ITIL processes in medium to large organizations. Proficiency with helpdesk ticketing systems (ITSM tools) and IT Applications/Infrastructure. ITIL Foundation qualification is a must. Proven more »

Change Manager ITIL Northampton, Northamptonshire hybrid working role Salary 55-58k plus excellent benefits, remote working with occasional visits to their Northampton offices. We have a new role for an advanced organisation who are constantly pushing for pushing for positive change within their business, with continued success they are … solid background in Change Management, you'll lead release governance, establishing frameworks for safe and efficient change delivery. Core skills for this Change Manager ITIL Foundation v3 or ITIL4 is essential Candidates must have 2-3 years experience in an ITIL Change and Release Management role Ability to influence others … ensure visibility of changes without slowing output. Keywords; Business Change, Business Change Manager, Change Manager, Release Manager, IT Service Delivery Manager, Northampton, Northamptonshire, Midlands, ITIL, IT networks & infrastructure, Change Management, Bedford, Kettering, Bank, Release Management, remote, #wfh Send your CV to or call 0161 438 1178 Please follow us on more »

IT Change Manager ITIL Northampton, Northamptonshire hybrid working role Salary 55-58k plus excellent benefits, hybrid working with 1 day a week in their Northampton offices. We have a new role for an advanced organisation who are constantly pushing for pushing for positive change within their business, with continued … solid background in Change Management, you'll lead release governance, establishing frameworks for safe and efficient change delivery. Core skills for this Change Manager ITIL Foundation v3 or ITIL4 is essential Candidates must have 2-3 years experience in an ITIL Change and Release Management role Ability to influence others … ensure visibility of changes without slowing output. Keywords; Business Change, Business Change Manager, Change Manager, Release Manager, IT Service Delivery Manager, Northampton, Northamptonshire, Midlands, ITIL, IT networks & infrastructure, Change Management, Bedford, Kettering, Bank, Release Management, remote, #wfh Send your CV to or call 0161 438 1178 Please follow us on more »

to the requirements to get hands-on often you will be site-based 5 days a week. The ideal candidate will be familiar with ITIL practices, Office 365, Windows OS, and 1st/2nd Line Support. Candidates must have a full UK Driver's License and strong English Language communication … finding PCs, Networks, and Cabling *Office 365 and Windows updates, rollouts, and PC Build *Site-based 5 days a week The Person: *Familiar with ITIL practices *Good Windows experience (O365 and OS) *Strong English Language Skills *Full Drivers Licence Reference Number: BBBH226760 To apply for this role or for to more »

to the requirements to get hands-on often you will be site-based 5 days a week. The ideal candidate will be familiar with ITIL practices, Office 365, Windows OS, and 1st/2nd Line Support. Candidates must have a full UK Driver's License and strong English Language communication … finding PCs, Networks, and Cabling *Office 365 and Windows updates, rollouts, and PC Build *Site-based 5 days a week The Person: *Familiar with ITIL practices *Good Windows experience (O365 and OS) *Strong English Language Skills *Full Drivers Licence Reference Number: BBBH226760 To apply for this role or for to more »

to the requirements to get hands-on often you will be site-based 5 days a week. The ideal candidate will be familiar with ITIL practices, Office 365, Windows OS, and 1st/2nd Line Support. Candidates must have a full UK Driver's License and strong English Language communication … finding PCs, Networks, and Cabling *Office 365 and Windows updates, rollouts, and PC Build *Site-based 5 days a week The Person: *Familiar with ITIL practices *Good Windows experience (O365 and OS) *Strong English Language Skills *Full Drivers Licence Reference Number: BBBH(phone number removed) To apply for this role more »