knowledge of Cisco, Microsoft, VMware and Linux product sets, with certification in at least one system (CCNA, MCSA, MCSE, VCTA, CCP) Strong knowledge of ITIL/ITSM framework Extensive (hands-on) experience in designing and implementing network and server infrastructures. Proven experience in writing technical documentation (maintaining asset records, configuration more »
the Head of Global Infrastructure and the European IT Director Excellent communication skills, including including written and verbal You will have an understanding of ITIL, Prince 2 practices. Must have a MCP certification along with at least 5 years experience of desktop and application rollouts Ability to think creatively and more »
the busy IT Department. You will be an experienced team manager looking after the support and infrastructure team and will require technical skills in ITIL, ISO27001, Cyber Security, MS O365 including Power BI and the Power Apps Suite, Azure, VMWare, Networking and cloud computing. You will be responsible for the more »
M365). A good ability to understand and explain IT solutions and issues to a non-technical audience is desirable. Experience working in an ITIL/ISO 27001 environment. Desired technical skills Infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy. Dell and HP server hardware, include VxRail Systems more »
Security Controls • Ivanti Device and Application Control • Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: • Citrix based VDI Infrastructure • Administering Licence Servers • Administering Managed Print Servers • ITIL Foundation • MCP/MCSE If you have the skills required, please more »
Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirable Skills and Qualifications: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP/MCSE more »
Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirable Skills and Qualifications: Citrix based VDI Infrastructure Administering Licence Servers Administering Managed Print Servers ITIL Foundation MCP/MCSE more »
London, England, United Kingdom Hybrid / WFH Options
ITRS
workflows Knowledge of IT Governance, Risk & Compliance processes. Broad knowledge of Data Protection and GDPR Experience of BCP management and overview Good understanding of ITIL A person in this role would benefit from the following: Experience using IT security and compliance tools such as Qualys, MS Defender, Purview Darktrace, Digital more »
members. Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation What we're looking for Experience in an ITIL Service Desk. Strong understanding of core systems including O365, Azure, Domain administration Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including more »
Devon, England, United Kingdom Hybrid / WFH Options
Delt Shared Services Ltd
Ability to work independently and collaboratively in a team environment. Effective communication and interpersonal skills. Relevant certifications: Microsoft Certified (Windows 10, MCP, MCTS, etc.) ITILv3 Foundation Full UK Driving License If this sounds like you, get in touch! What do you get? Being part of a highly technical and more »
of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. • Strong organisational skills with the ability more »
Windows 10 & 11 OS and applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft more »
Darlington, County Durham, North East, United Kingdom Hybrid / WFH Options
Senitor Associates Limited
Microsoft 365 (Teams, OneDrive, etc) Email security (filtering, DMARC/DKIM) Microsoft SCCM Intune and Autopilot Endpoint protection Server hardening Understanding and experience of ITIL and strong customer service focus This is an excellent opportunity for an enthusiastic and passionate person to join a successful organisation which contributes training, learning more »
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. more »
SQL Netbackup LANDesk call logging and Service Management tool set ServiceNow call logging In possession of or able to gain the appropriate security clearance ITIL Fundamentals in best practise would be advantageous. Clearance Requirements: Clearance to Start: SC Clearance for Role: SC What we do for you: At Leidos we more »
City of London, London, United Kingdom Hybrid / WFH Options
Networking People (UK) Limited
years' experience delivering Office 365 solutions A degree in computer sciences or another related area Working knowledge of/familiarity with ITIL. Certification to ITIL Foundation level is a minimum Working knowledge of/familiarity with Project Management principles. Certification to Prince 2 Foundation level or equivalent Agile certification. Previous more »
Employment Type: Contract
Rate: £550 - £580 per day + Deemed Inside IR35 determination
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Responsive Engineering
Epicor MES, EDD, or other shop floor applications. Epicor CRM, DocStar (ECM), or other related applications. Windows Server, Active Directory, IIS, and network administration. ITIL, ISO, or other IT standards and best practices. *We appreciate that few people will have experience with all of the above, this is a guide. more »
diagrams and ensuring documentation is up to date. Provide out of hours cover for our escalations department when required. Provide Service in-line with ITIL principles. Provide an accurate account of time within ticketing system. Like the rest of the Infinity team, you'll benefit from: The opportunity to work more »
ServiceNow, JamF, etc. to gain insights and drive actions associated to 3rd party software. Good communication and presentation skills. CAMP, CSAM, and/or ITIL Certification. Application Deadline: The application window for this position is anticipated to close on Apr-29-2024. We encourage you to apply as soon more »
ServiceNow, JamF, etc. to gain insights and drive actions associated to 3rd party software. Good communication and presentation skills. CAMP, CSAM, and/or ITIL Certification. Application Deadline: The application window for this position is anticipated to close on Apr-29-2024. We encourage you to apply as soon more »
ServiceNow, JamF, etc. to gain insights and drive actions associated to 3rd party software. Good communication and presentation skills. CAMP, CSAM, and/or ITIL Certification. Application Deadline: The application window for this position is anticipated to close on Apr-29-2024. We encourage you to apply as soon more »
imaging technologies like MDT and MCS, and knowledgeable about FSLogix and Citrix WEM Familiar with cloud computing platforms (Azure, AWS) and has knowledge of ITIL frameworks Capable of managing Windows drivers, printers, and has a background in Windows server management including Hyper-V and VMware Systems Engineer Responsibilities: Manage and more »
Manchester Area, United Kingdom Hybrid / WFH Options
Levick Stanley
AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge of Telephony, including mobile devices and within Microsoft Teams Well-organised approach to work planning and more »
of leading and developing technical teams. Exceptional problem-solving, analytical, and decision-making skills. Effective communication and interpersonal abilities Desirable Qualifications: Certifications in CompTIA, ITIL, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Professional (CCNP), or related fields. Experience in managing IT projects and driving process improvements. Additional Requirements: Experience more »