Performance Metrics Jobs

26 to 50 of 430 Performance Metrics Jobs

Quality and Process Improvement SME

San Antonio, Texas, United States
Leidos
of the current hardware and software baseline while, in parallel, transitioning to the IDCS ecosystem and platform baselines. The QA Engineer will ensure all performance standards, measures, and contract deliverables are in conformance with the contract and performance work statement (PWS), the Quality Assurance Surveillance Plan (QASP), Leidos … EngineeringEdge NextGen (EENG) standard methodologies, industry standards and best practices, and the Quality Management Plan (QMP). As opportunities to improve process and performance present themselves, the QA Engineer will facilitate any root cause analysis to fully understand current issues and then guide the team to improvement to ensure … Plan (QMP). Ensure compliance with the PWS, the QASP, EENG, ISO (namely 9001:2015), CMMI-SVC, and the QMP. Establish and monitor contractual metrics with associated checks & balances to drive successful performance against defined thresholds. Ensure product development and services processes meet customer expectations. Partner with internal more »
Employment Type: Permanent
Salary: USD Annual
Posted:

Project Manager

Belfast, County Antrim, Northern Ireland, United Kingdom
Brook Street UK
areas for improvement. Conduct thorough analyses, identify bottlenecks, inefficiencies, and opportunities for optimisation. Data Collection and Analysis: Collect and analyse relevant data to measure performance indicators, such as cycle time, yield, quality, and cost. Use statistical tools and techniques to identify trends, patterns, and root causes of process variations … effectively communicating the benefits, goals, and expected outcomes of improvement initiatives. Facilitate the adoption of new processes and practices through effective management of change. Performance Monitoring: Establish and maintain performance metrics and dashboards to track the effectiveness and impact of improvement initiatives. Regularly report on key performance … Six Sigma, Kaizen, or Agile. Proven experience with process mapping, value stream analysis, and root cause analysis. Experience in implementing or run problem solving, performance control or value stream mapping. Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders at all levels. Project management more »
Employment Type: Permanent
Posted:

Performance & Governance Manager

London
Hybrid / WFH Options
BCT Resourcing
Performance & Governance Analyst - London market insurer London - Hybrid working Im currently working with a London market insurer that are looking for a talented individual to join their Performance and Governance team. This role will offer the opportunity to work with a range of stakeholders across multiple departments and … level reporting line. Role details: * Liaising with teams across both group and local teams to gain an understanding of how teams operate and their performance * Establish reporting & SLA capabilities, reporting on performance metrics * Take an active role in implementing contract renewals calendar and tracking till completion * Drive … a performance culture with 3rd parties through vendor governance framework and tiering system * Take ownership of reporting to management through information decks and reports that engage and inform stakeholders, adhering to corporate standards Skills & Experience * Knowledge of managing 3rd parties through implementing governance processes * Development of SLAs and effective more »
Employment Type: Permanent
Posted:

Sr. Manager, Global IT Service Delivery Management

England, United Kingdom
CHEP
with Users and Brambles Technology Leaders. Agree and Implement strategic quality assurance standards into Service Delivery and Major Incident Management and ensure that appropriate metrics and trend reports are in place within the Service Delivery sphere of influence. Contribute to the promotion of a strong customer-first culture that … extends across all service delivery teams, including delivery of service performance metrics and support, driving CSI projects, and delivering training and communication to Regional and Global Users. Work collaboratively across platform teams and the various platform and product owners to identify the best areas for continuous improvement. Develop … with direct business impact, large (10+) teams and immovable deadlines). Provides effective leadership to the wider team and takes appropriate action where team performance deviates from agreed tolerances. Third Party Supplier Relationship Management Develops and manages contracts with suppliers to meet key performance indicators and agreed targets more »
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Head of Data Analytics

London Area, United Kingdom
Casablanca Paris
of data-driven insights to inform strategic decision-making and drive sustainable growth across our direct-to-consumer sales channels, wholesale partnerships, and product performance metrics. Overview: As the Head of Data Analytics, you will play a critical role in harnessing the power of data to unlock actionable insights … that drive business success. From analysing consumer behaviour across e-commerce platforms and retail stores to evaluating performance metrics for wholesale accounts, you will lead initiatives that optimise sales, enhance customer engagement, and elevate the Casablanca brand experience. Additionally, you will leverage advanced analytical tools and techniques to … role: Develop and execute a comprehensive data analytics strategy aligned with business objectives, focusing on direct-to-consumer sales channels, wholesale partnerships, and product performance metrics. Collaborate cross-functionally with marketing, sales, operations, and finance teams to identify key performance indicators (KPIs) and establish metrics for success. more »
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Suppliers Perfomance Manager

Chippenham, Wiltshire, South West, United Kingdom
Omega Resource Group
Suppliers Performance Manager Birmingham/Wiltshire Salary – Experience Related + Company Car Our client are an industry leading fleet management company, due to a period of continued growth over the past few years they are seeking an experienced Supplier perfomance manager to join their team. The role would be … hybrid and can be based in Birmingham or Wiltshire. Key Responsibilities – Supplier Performance Manager Service Delivery and Quality Assurance Work with the Engineering and Network manager and Fleet Engineers to Monitor and track the performance and capabilities of vendors to ensure compliance with contractual obligations, service level agreements … and quality standards. Collaborate with vendors to develop and implement corrective action plans when performance issues are identified and own the company's MOT pass rate process identifying trends and areas for improvement. Ensure regular meetings with key internal stakeholders ensuring that operational feedback is fed into supplier performance more »
Employment Type: Permanent
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Data Analyst

Harlow, England, United Kingdom
AutoProtect
office and the working pattern will be Monday-Friday, 9am-5pm. The role The key responsibilities you could be looking after include: Analyse different performance metrics across a range of products to support customer acquisition and engagement; Present and explain data in non-technical terms and engaging with more »
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Generative AI Technology Leader - HR Tech platform

United Kingdom
SimplifyVMS
to leverage GenAI for crafting compelling job descriptions. Generate insightful screening questions to improve candidate evaluations. Enhance talent acquisition processes through AI-driven insights. Performance Metrics and Evaluation: Define success metrics for GenAI implementation. Monitor performance, analyze results, and iterate on models. Measure cost savings, productivity more »
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Product Owner

Greater Bristol Area, United Kingdom
Understanding Recruitment
planning sessions, sprint planning meetings, and sprint reviews, providing guidance and support to development teams to ensure on-time delivery of product increments. Product Performance Monitoring : Monitor product performance metrics, user feedback, and market trends to identify opportunities for optimization and continuous improvement, driving iterative enhancements to more »
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Transportation Analyst

Greater London, England, United Kingdom
Motive Group
efficiency, reduce costs, and improve service across 300 branches. Your responsibilities will include: Data Analysis: Analyse transportation data including shipment volumes, routes, costs, and performance metrics to identify trends, inefficiencies, and areas for improvement. Forecasting and Planning: Develop transportation forecasts based on historical data and market trends to … allocation. Route Optimization: Utilise advanced routing software and analytical techniques to optimise delivery routes, minimise mileage, and improve delivery times while ensuring cost-effectiveness. Performance Monitoring: Monitor key performance indicators (KPIs) related to transportation operations, such as on-time delivery, vehicle utilisation, and fuel efficiency, and develop strategies … Regulations: Stay updated on transportation regulations and compliance requirements, ensuring adherence to applicable laws and standards. Reporting: Prepare regular reports and presentations summarising transportation performance, trends, and recommendations for management review and decision-making. Requirements: Strong experience in Logistics, Supply Chain Management, Business Analytics. Proven experience 4 years+ in more »
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IT Service Desk Team Lead

London, Old Street, United Kingdom
Hybrid / WFH Options
Amtis Professional Ltd
and manage a team of IT service desk technicians, providing technical support and guidance. Take ownership of Incident, Request, Problem, and Change processes, ensuring performance excellence and driving service improvements. Document and maintain IT service desk processes and procedures. Provide coaching and mentorship to enhance the skills of team … members. Manage escalations, coordinate resolution efforts, and conduct post-incident reviews. Oversee IT asset management and procurement activities. Monitor team performance and provide regular feedback. Ensure compliance with controls, processes, and documentation standards. Collaborate on system administration for key business applications. Maintain the user computing environment to high standards … of performance and security. Analyse IT service desk performance metrics to identify areas for enhancement. Facilitate IT equipment return and disposal processes in line with data security standards. Develop and deliver training programs for the IT service desk team. Provide input into the development of IT service more »
Employment Type: Permanent
Salary: £43000 - £48000/annum
Posted:

Procurement Manager Country Support

Telford, Shropshire, West Midlands, United Kingdom
Muller Dairy
of required updates (FAQs.) Ensure contributions are consolidated and prioritized key messages are delivered for overall recommunication to users via clinics. Monitor GSS P2P performance metrics (Efficiency, Compliance, Volume, Performance - SLAs, etc.). Carry out analyses and derive optimization ideas. Based on the ideas, initiate improvement initiatives … Ariba 2nd level system support. Lead and manage the P2P 1st Line Advisor Country Support team and 2nd Line Procure manager, including resource allocation, performance management, and development. Set for all P2P 1st Line individuals and P2P 2nd Line Procure manager clear objectives that align with the GSS strategic … the plans with Expert Service (GPR, Process Owner, CSS-CI etc.) Implement developed and aligned training plans to promote a service oriented and high-performance culture based on role specific competency model and required Procure skill sets. Continuously review of defined roles and amend where necessary to meet the more »
Employment Type: Permanent
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Hedge Fund - Operations

Greater London, England, United Kingdom
Ironshield Capital Management LLP
reports in accordance with GAAP and fund-specific guidelines. Reconciliation: Conduct daily reconciliation of cash, positions, and market values. Investigate and promptly resolve discrepancies. Performance Measurement: Calculate and analyse fund performance metrics, providing insights into fund operations and treasury impacts. Prepare performance reports for internal and more »
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Head of Marketing Operations Publishing (Technology)

Salford, Greater Manchester, North West, United Kingdom
Humankind Global Recruitment
data usage guidelines, and compliance protocols. - Compliance Monitoring: Continuously monitoring marketing activities to ensure compliance with applicable laws, regulations, and industry standards. Digital Analytics, Performance Analysis & Optimisation: - Data Analysis and Reporting: Analysing data across all sources (web, apps, social media, owned channels, advertising platforms etc). - Reports and dashboards … to present key performance metrics, trends, and insights to stakeholders, as well as opportunities for optimisation. - Performance Tracking and Monitoring: Monitoring the performance of digital marketing channels and campaigns in real-time. Setting up alerts and notifications to proactively address issues and opportunities. - CRO: Identifying opportunities … agency or media experience - Strategic thinker, while capable of hands-on implementation with attention to detail - Highly commercial, with a deep understanding of growth metrics and KPIs, and strong instincts for where the greatest gains, at the fastest speed, may be made - Budget management experience with strong analytical skills more »
Employment Type: Permanent
Salary: £70,000
Posted:

Head of Marketing Operations

Salford, Greater Manchester, North West, United Kingdom
Humankind Global Recruitment
data usage guidelines, and compliance protocols. - Compliance Monitoring: Continuously monitoring marketing activities to ensure compliance with applicable laws, regulations, and industry standards. Digital Analytics, Performance Analysis & Optimisation: - Data Analysis and Reporting: Analysing data across all sources (web, apps, social media, owned channels, advertising platforms etc). - Reports and dashboards … to present key performance metrics, trends, and insights to stakeholders, as well as opportunities for optimisation. - Performance Tracking and Monitoring: Monitoring the performance of digital marketing channels and campaigns in real-time. Setting up alerts and notifications to proactively address issues and opportunities. - CRO: Identifying opportunities … agency or media experience - Strategic thinker, while capable of hands-on implementation with attention to detail - Highly commercial, with a deep understanding of growth metrics and KPIs, and strong instincts for where the greatest gains, at the fastest speed, may be made - Budget management experience with strong analytical skills more »
Employment Type: Permanent
Salary: £60,000
Posted:

Associate Director Quality Assurance

York, England, United Kingdom
Pivot Search
performing culture through talent planning, selection, onboarding, and continuing education Development and delivery of comprehensive training plans and materials for successful onboarding and employee performance Ongoing coaching and mentorship with routine performance metrics Identification of clear performance feedback and career development plans Quality Assurance. Identification and more »
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Information Technology Service Desk Team Lead

London Area, United Kingdom
Hybrid / WFH Options
haysmacintyre
desk technicians providing technical support to end-users. Own the Incident, Request, Problem, Change and all future ITIL-aligned processes, ensuring high levels of performance, accurate reporting and establishing service improvement activities when required. Ensure that all IT service desk processes and procedures are documented and kept up to … resolving parties, effective communication to stakeholders and post incident review Manage and take responsibility for the firm’s IT assets and procurement. Monitor the performance of the IT Service Desk team and provide regular feedback to team members and the Head of IT Operations \ CIO Ensure that appropriate controls … for key business applications Manage the user computing environment to ensure that all firm supplied devices are built and maintained to high standards of performance and security Monitor and analyse IT Service Desk performance metrics to identify areas for improvement. Ensuring the team are properly securing the more »
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Performance, Quality & Governance Analyst

London Area, United Kingdom
Edenbrook
We are currently partnering with a market leading Insurance company to recruit a Performance, Quality & Governance Analyst. Reporting into the Performance, Quality & Governance Director you will be providing analytics and expertise in the areas of Vendor Management, SLA reporting and regulatory Governance. Responsibilities will include but are not … limited to; Liaise with local and group teams to understand assigned areas and performance Develop reporting & SLA capabilities and manage performance metrics and reporting for assigned remit Create or track/implement a calendar of contract renewals and track progress to completion Support or manage a vendor … governance process to drive a performance culture with 3rd parties and internally using third party governance framework and tiering system. Create Management Information decks and reports for governance meetings, adhering to corporate standards Summarize, consolidate and independent; validate reporting from third parties Stakeholder Engagement: Works closely with various stakeholders more »
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Social Media and Content Manager

Dunstable, Bedfordshire, South East, United Kingdom
Hybrid / WFH Options
Certsure / NICEIC
creating various content types, from articles to videos to ensuring their quality and timely delivery across all channels. Utilising analytics tools, you'll track performance metrics to make data-driven decisions, optimise content effectiveness, and provide valuable recommendations for improvement. Staying ahead of industry trends and best practices … conversations relevant to the electrical and construction industry and find new ways to amplify our work and voice. Utilise analytics tools to monitor content performance, adjust strategies as needed to optimise performance, and achieve key performance indicators (KPIs). Stay up to date of industry trends, competitor … the success of Certsure LLP and its members by supporting the leadership team in delivering our strategy, fostering a culture of care and high performance, and ensuring talent management and succession planning for team members. Our benefits include, but not limited... Flexible and hybrid working (depending on the role more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

CX Lead / Account Director (Commerce)

London, England, United Kingdom
SQLI
Management: Prepare and present creative briefs for UX/UI designers & copywriters and co-present creative visuals and copy back to the client. CX Performance Metrics: Define key performance indicators (KPIs) to measure the success of CX initiatives. Regularly report on the progress and results of CX more »
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Service Reporting Analyst

Douglas, Isle of Man, United Kingdom
Orchard Recruitment Ltd
Service Reporting Analyst uses data from across the Technology landscape - whether that's generated internally or provided by suppliers - to provide a view of performance, compliance, opportunity and risk. Using the multiple different sources and tools this role is essential to ensuring that the team can articulate to stakeholders … Working with the Technology Stakeholders to build a robust, accurate, reliable set of reporting practices, data feeds and automations that demonstrate: The position and performance of the internal and vendor-provided Technology services that underpin the group's business against Technology Policy and Processes The performance against ITIL … Service Operations best practices and processes for Incident, Problem, Service Request and Change Management against Service Level, KPI and other performance metrics Creation of a Service Reporting Catalogue, detailing the reports created, the scope covered, the data sources used and the calculation methods and tools employed Work with more »
Employment Type: Permanent
Salary: £30000 - £34000/annum Plus benefits package
Posted:

Senior Infrastructure Engineer

Greater London, England, United Kingdom
McCabe & Barton
practices with focus on VDI environments Monitoring and Logging: Experience with monitoring tools (e.g., Prometheus, Grafana) and logging solutions for proactive monitoring and troubleshooting. Performance Optimization: Ability to analyze performance metrics, identify bottlenecks, and optimize VDI deployments for scalability, reliability, and cost-efficiency. Problem Solving abilities: The more »
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Service Delivery Analyst

Hemel Hempstead, England, United Kingdom
Hybrid / WFH Options
Haven
business objectives and client expectations, steering our technology services towards excellence. Key Responsibilities: Ensure the effective and efficient delivery of technology services. Monitor service performance and implement improvements as needed. Oversee supplier implementation projects from initiation to completion. Ensure 3rd party projects and service improvement initiatives are delivered on … time, within scope, and on budget. Establish and monitor SLAs to measure and guarantee service performance from key service providers. Monitor and report on key performance indicators (KPIs) related to service delivery. Provide insights and recommendations for improvement based on performance metrics Manage the budget for … identify and address complex issues in a timely manner Skill in preparing reports and presentations Skill in risk management and problem-solving Experience in performance management and team development Prior experience in a managerial or supervisory role Experience of establishing and managing SLAs. Strong leadership skills to guide and more »
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Program Manager

London Area, United Kingdom
Qualient Technology Solutions UK Limited
s overall objectives. Oversee the planning, execution, and monitoring of program activities to ensure successful delivery. Set program budgets, track expenses, and report financial performance to senior management. Identify and mitigate program risks through effective risk management strategies. Establish program governance and ensure compliance with relevant regulations and policies. … members to ensure effective delivery of program objectives. Provide leadership and guidance to the team, fostering a culture of collaboration, innovation, and excellence. Set performance expectations, provide coaching and mentoring, and conduct regular performance evaluations. Program Reporting: Develop and deliver presentations, reports, and updates to internal and external … stakeholders, including senior management and board of directors. Analyze program data and performance metrics to identify opportunities for improvement and drive continuous improvement initiatives. Ensure program documentation is accurate, up-to-date, and complies with corporate standards and requirements. Qualifications: Bachelor's degree in business administration, finance, or more »
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Revenue Operations Associate

London Area, United Kingdom
Hybrid / WFH Options
Builder.ai
abroad #WhatWillYouBuild About the Role As a Revenue Operations Associate at Builder.ai, you will play a key role in enhancing the operational efficiency and performance of our sales and GTM teams. You will work closely with sales leadership and cross-functional teams to analyse performance metrics, optimise … CRM system usage and report generation Collaborate with cross-functional teams, including analytics, marketing, finance, and operations, to optimise sales processes and enhance sales performance Participate in sales leadership meetings and provide analytical support to address sales-related challenges and opportunities Coordinate and facilitate weekly sales calls and monthly … organisational and time management skills Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs Benefits Attractive performance related quarterly bonus Stock options in a $250 million funded Series D scale-up company Hybrid working 24 days annual leave + bank holidays more »
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Performance Metrics
10th Percentile
£32,500
25th Percentile
£42,500
Median
£55,000
75th Percentile
£78,750
90th Percentile
£88,750