other solution architects to assess solution alignment to the overall architectural blueprint - and drive proposal writing, solution direction, pricing and costing Helps define the performance goals and metrics for the proposed solution Understands the Total Cost of Ownership (TCO) for the solution Owns Solution Development as liaison between … architects to drive solution alignment to the overall architectural blueprint Works on propositions, proposal writing, proof of concepts, pricing and costing Helps define the performancemetrics for the proposed solution Understands the Total Cost of Ownership (TCO) for the solution Owns Solution Development and hands over to Sales more »
They are also expected to provide strategic consultative support to client engagements, including business analysis, communication planning, stakeholder engagement, strategic planning, process improvement, and performance management to deliver top-notch products. This person will help build a collaborative and trusting environment where problems can be raised with a solutions … define clear solution requirements Coordinate with teams to develop work products from start to finish based on client requirements Assist in tracking project budgets, performancemetrics, etc. to ensure efficient client delivery Support Client Engagement & Consulting Activities (30%) Provide consultative input and guidance by learning about client specific more »
support the delivery of continual Cybersecurity improvements across BDO and will have direct line management responsibilities of 3x Cybersecurity Analysts where you will conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team members. You'll also: Deliver security operations technology roadmaps in … on the technical aspects of security management against pre-defined Cybersecurity operational metrics. Engage with the MSSP re Service Level Agreements (SLA's), monitoring metrics, including contract and performancemetrics Own day-to-day management IT Security Service Requests and tickets, including: Reporting, Knowledge Management, Root Cause more »
and maintain relationships with internal and external stakeholders, such as vendors, partners, and customers. Represent the CMO and the marketing function as needed. 8. PerformanceMetrics: Define and monitor key performance indicators (KPIs) for the marketing function, ensuring that goals and objectives are met. Report on the more »
service provision. Responsibilities Leadership and Management{{:}} Lead, motivate, and support the service desk team. Plan and schedule staff shifts to ensure optimal coverage. Conduct performance reviews ensuing that service standards are being achieved. Incident and Request Management{{:}} Oversee the efficient handling of service incidents and requests, ensuring they are … work with relevant teams to implement permanent fixes. Continuous Improvement{{:}} Utilise ITIL best practices to continually assess and improve service desk processes, tools, and performance metrics. Working with our CSI Lead to implement strategies to enhance customer satisfaction and service delivery efficiency. Communication and Collaboration{{:}} Serve as a primary … knowledge base. Promote knowledge sharing and documentation of solutions to improve resolution times and self-service capabilities. Quality Assurance{{:}} Monitor service desk activities and performancemetrics to ensure service levels are met. Implement quality assurance practices to maintain high standards of service. Requirements ITIL Certification, with a thorough more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Fluid
ROAS while sipping your morning coffee? If you live and breathe marketing optimi s ation, we want you on our team. Join our dynamic performance and innovation squad where your drive can thrive, delivering top results and ROI for our esteemed clients. As our p erformance m arketing PPC … s revenue growth, brand awareness, or lead generation. Join us in reshaping the digital landscape through constant optimi s ation and relentless pursuit of performance excellence ! More about the role Performance-driven mindset Youll possess a strong commitment to enhancing performancemetrics, including ROI, conversion rates … s ing campaigns consistently to deliver optimal outcomes for our clients. Technical proficiency Youll have significant technical knowledge in overseeing PPC campaigns, showcasingpaid marketing performance in platforms like Google Ads and Meta Ads (formerly Facebook Ads). Youll have experience utilising analytics tools such as GA4 and Data Studio more »
control of project activities. The Project Planner will collaborate with project managers, stakeholders, and team members to facilitate effective project planning, resource allocation, and performance tracking. Main duties and responsibilities Collaborate with project managers and stakeholders to develop comprehensive project plans, including scope, schedule, and resource allocation. Create detailed … project tasks. Monitor resource utilization and recommend adjustments as needed. Ensure that resource allocation aligns with project priorities and timelines. Establish and maintain project performancemetrics and key performance indicators (KPIs). Regularly track project progress against the project plan and budget. Prepare status reports and dashboards more »
Northampton, England, United Kingdom Hybrid / WFH Options
Engine Creative
status and addressing any concerns or feedback Develop strong client relationships, understanding their needs and ensuring a high level of satisfaction with our services PerformanceMetrics and KPIs: Define and track Key Performance Indicators (KPIs) related to project delivery, including on-time delivery, adherence to budgets, and … quality of deliverables Implement strategies to continuously improve team performance and project outcomes based on KPI analysis Business Operations: Collaborate with the business operations team to streamline processes, optimise workflows, and enhance overall efficiency Contribute to the development and implementation of strategic initiatives to drive business growth Work closely more »
visual identity across all e-commerce platforms and channels. Quality Assurance: Establish and uphold uncompromising standards for visual content quality, conducting regular audits and performance reviews to ensure adherence to brand guidelines and industry benchmarks. Implement robust quality control processes and feedback mechanisms to address any deviations from established … other departments to evaluate and select platform solutions that support the evolving needs of the global organization, ensuring scalability, flexibility, and interoperability. Monitor platform performancemetrics and user feedback to identify areas for improvement and optimization, driving continuous innovation and enhancement of our studio operations to meet the more »
visual identity across all e-commerce platforms and channels. Quality Assurance: Establish and uphold uncompromising standards for visual content quality, conducting regular audits and performance reviews to ensure adherence to brand guidelines and industry benchmarks. Implement robust quality control processes and feedback mechanisms to address any deviations from established … other departments to evaluate and select platform solutions that support the evolving needs of the global organization, ensuring scalability, flexibility, and interoperability. Monitor platform performancemetrics and user feedback to identify areas for improvement and optimization, driving continuous innovation and enhancement of our studio operations to meet the more »
visual identity across all e-commerce platforms and channels. Quality Assurance: Establish and uphold uncompromising standards for visual content quality, conducting regular audits and performance reviews to ensure adherence to brand guidelines and industry benchmarks. Implement robust quality control processes and feedback mechanisms to address any deviations from established … other departments to evaluate and select platform solutions that support the evolving needs of the global organization, ensuring scalability, flexibility, and interoperability. Monitor platform performancemetrics and user feedback to identify areas for improvement and optimization, driving continuous innovation and enhancement of our studio operations to meet the more »
visual identity across all e-commerce platforms and channels. Quality Assurance: Establish and uphold uncompromising standards for visual content quality, conducting regular audits and performance reviews to ensure adherence to brand guidelines and industry benchmarks. Implement robust quality control processes and feedback mechanisms to address any deviations from established … other departments to evaluate and select platform solutions that support the evolving needs of the global organization, ensuring scalability, flexibility, and interoperability. Monitor platform performancemetrics and user feedback to identify areas for improvement and optimization, driving continuous innovation and enhancement of our studio operations to meet the more »
visual identity across all e-commerce platforms and channels. Quality Assurance: Establish and uphold uncompromising standards for visual content quality, conducting regular audits and performance reviews to ensure adherence to brand guidelines and industry benchmarks. Implement robust quality control processes and feedback mechanisms to address any deviations from established … other departments to evaluate and select platform solutions that support the evolving needs of the global organization, ensuring scalability, flexibility, and interoperability. Monitor platform performancemetrics and user feedback to identify areas for improvement and optimization, driving continuous innovation and enhancement of our studio operations to meet the more »
visual identity across all e-commerce platforms and channels. Quality Assurance: Establish and uphold uncompromising standards for visual content quality, conducting regular audits and performance reviews to ensure adherence to brand guidelines and industry benchmarks. Implement robust quality control processes and feedback mechanisms to address any deviations from established … other departments to evaluate and select platform solutions that support the evolving needs of the global organization, ensuring scalability, flexibility, and interoperability. Monitor platform performancemetrics and user feedback to identify areas for improvement and optimization, driving continuous innovation and enhancement of our studio operations to meet the more »
visual identity across all e-commerce platforms and channels. Quality Assurance: Establish and uphold uncompromising standards for visual content quality, conducting regular audits and performance reviews to ensure adherence to brand guidelines and industry benchmarks. Implement robust quality control processes and feedback mechanisms to address any deviations from established … other departments to evaluate and select platform solutions that support the evolving needs of the global organization, ensuring scalability, flexibility, and interoperability. Monitor platform performancemetrics and user feedback to identify areas for improvement and optimization, driving continuous innovation and enhancement of our studio operations to meet the more »
visual identity across all e-commerce platforms and channels. Quality Assurance: Establish and uphold uncompromising standards for visual content quality, conducting regular audits and performance reviews to ensure adherence to brand guidelines and industry benchmarks. Implement robust quality control processes and feedback mechanisms to address any deviations from established … other departments to evaluate and select platform solutions that support the evolving needs of the global organization, ensuring scalability, flexibility, and interoperability. Monitor platform performancemetrics and user feedback to identify areas for improvement and optimization, driving continuous innovation and enhancement of our studio operations to meet the more »
visual identity across all e-commerce platforms and channels. Quality Assurance: Establish and uphold uncompromising standards for visual content quality, conducting regular audits and performance reviews to ensure adherence to brand guidelines and industry benchmarks. Implement robust quality control processes and feedback mechanisms to address any deviations from established … other departments to evaluate and select platform solutions that support the evolving needs of the global organization, ensuring scalability, flexibility, and interoperability. Monitor platform performancemetrics and user feedback to identify areas for improvement and optimization, driving continuous innovation and enhancement of our studio operations to meet the more »
working closely with an established B2B Sports Betting Data Provider who have their HQ based in London. They are looking for an Integration and Performance Testing Engineer to join their team. The Integration and Performance Testing Engineer develops processes and automation to check systems for accuracy, performance … lifecycle. Perform manual testing of applications and workflows for when test automation is unrealistic Systematically capture, analyse, and report integration tests results and raw performancemetrics, presenting the information in a way that can be understood by technical and non-technical stakeholders. Help build the team and culture … across other teams. Share knowledge freely during our team-learning sessions. Assist and support less experienced colleagues as required on the appropriate integration and performance testing activities for their products and the use of tools to undertake that testing. Requirements: You have experience of integration and performance testing more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Major Recruitment (IT & Digital)
business processes are supported Proven experience of creating a Service Delivery function to align to business strategy and ITIL principles Ability to monitor service performancemetrics and key performance indicators (KPIs) and take a proactive approach Strong people management skills with the ability to lead and motivate more »
ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of … and experience relevant to this role: Reporting to the Operations Lead, the Service Delivery Manager will be responsible for operational delivery activities , including service performance , work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Manage all aspects of the Customer … with key personnel to ensure our operational service is aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performancemetrics are met more »
Drive initiatives to optimize website architecture, content quality, and user experience, enhancing search engine visibility and overall website performance. Conduct thorough analysis of key performancemetrics, regularly reporting performance trends and insights to stakeholders, and utilising data-driven insights to refine and optimise SEO performance. Collaborate with … of SEO best practices, algorithms, and future trends. Commercial success in improving organic search rankings and driving measurable organic growth. Experience of managing other performance channels (at least 2 of: GDN, Paid Social, Programmatic Display, VOD). analytical, inquisitive and target driven with the proven ability to deliver revenue … in line with expectations of conversion paths (particularly long paths to conversion) and how they work as part of a performance strategy. Proactive and highly organised, with strong time management and planning skills. What’s in it for you? An unrivalled opportunity to join a scaling company, with all more »
Looking to make a significant impact in shaping performance and governance? A leading Specialty Insurance business and client of Finitas is looking for an experienced Performance & Governance Analyst to be at the forefront of driving efficiency and excellence. As a member of their dynamic team, you'll be … will look like: Understanding & Liaising: You'll liaise with local and group teams to grasp functions and performance. Reporting & SLA Management: Develop and manage performancemetrics and reporting, ensuring alignment with corporate standards. Contract Renewals: Support the implementation of a contract renewal calendar, tracking progress to completion. Vendor … Governance: Drive a performance culture internally and with third parties through effective vendor governance processes. Management Information: Craft informative decks and reports for governance meetings, maintaining corporate standards. Data Validation: Summarise, consolidate, and independently validate reporting from third parties. You'll bring to the table: Experience in implementing or more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Realtime Recruitment
approaches based on market insights. Market intelligence & client feedback: Stay updated on SME market trends, gather feedback, and share insights for strategy improvement. Reporting & performance analysis: Regularly review performancemetrics and participate in team sessions for collective analysis. Professional development & networking: Acquire technical expertise, seek training opportunities … attend industry events, and engage in performance enablement. Information management: Update sales administration accurately in CRM systems. Relationships & Reporting: Directly reports to the Sales Manager. Internal collaboration: Collaborates with various departments across the organisation. External relationships: Engages with prospects, clients, and partners as appropriate. Essential Criteria: Residency and right more »
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
SWORD IT SOLUTIONS LIMITED
ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery … experience relevant to this role: Reporting to the Operations Lead, our Customer Experience Manager will be responsible for all operational delivery activities , including service performance , work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Manage all aspects of the Customer … at the CUSTOMER to ensure our operational service is aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performancemetrics are met more »
Our client who is a SME within the Investment banking space is looking for a Performance Management/FP&A/Business Partner – VP level equivalent. Performance Management forms a key part of the Finance team and will be responsible for the coordination and execution of financial planning … with designated businesses. • Produce annual plans, multi period outlooks and periodic forecasts for designated businesses covering revenues, costs, balance sheets and regulatory/statistical metrics and measures. • Produce segment level financial information including estimates, flash financials and financial packs covering summary financials, business unit analyses, commentaries, performancemetrics … and trend analyses. • Participate and contribute to required workshops, meetings, stakeholder updates and project presentations. • Continually seek to derive efficiencies and automation opportunities within performance Management functions and processes. • Responsible for working with and being the Finance point of contact on cross departmental projects. • Gain an in depth understanding more »