St Leonards-On-Sea, East Sussex, Saint Leonards-on-Sea, United Kingdom
Planet Recruitment
for a wide variety of current and new technologies for a range of SMB and Enterprise clients. Provide technical guidance and resolve issues within SLA guidelines. Assist with managing company internal IT systems. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with more »
manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs more »
manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs more »
manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs more »
manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs more »
closely with Engineering teams to maximise uptime and performance through robust design and delivery standards. Feeding into the process of defining, evolving and tracking SLA, SLO and SLIs. Management and evolution of infrastructure. Including component and configuration. Working alongside the Service Management team to ensure alignment on Change, Problem and more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Egress Software technologies
closely with Engineering teams to maximise uptime and performance through robust design and delivery standards. Feeding into the process of defining, evolving and tracking SLA, SLO and SLIs. Management and evolution of infrastructure. Including component and configuration. Working alongside the Service Management team to ensure alignment on Change, Problem and more »
role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards. As a site support engineer, you will become an integral part of our customer more »
for all company users in all aspects of IT Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA's Assist with conception, design and implementation of any new or enhanced IT solutions Maintain the company's IT asset database Ability to work on more »
Practitioner level. Minimum 3 years of experience in ServiceLevel Management. Successful track record in introducing new SLM processes and delivering essential outputs including SLA/OLA documents, reports, and Service Improvement Plans. Extensive experience in configuring ServiceLevel Management within ITSM systems, particularly ServiceNow. Exceptional communication skills with a more »
King's Lynn, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Hays
vendor management. Your strategic leadership and collaboration with internal and external stakeholders will be essential to ensure the delivery of services in accordance with SLA and KPI agreements. What you'll need to succeed Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of more »
vendor management. Your strategic leadership and collaboration with internal and external stakeholders will be essential to ensure the delivery of services in accordance with SLA and KPI agreements. What you'll need to succeed Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of more »
Newark, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Enva England
customer centric approach with every interaction. Service Delivery Coordinator - Key Responsibilities: To complete new site set up's and roll outs seamlessly and within SLA and budget. To deliver professional customer orientated onboarding calls. To produce and share timeline of events with customers to ensure expectations are clear. To produce more »
regulatory compliance, and audit to inform, evidence and assure. Be accountable for driving delivery of agreed operational performance and compliance standards set out in SLA's, contracts and partnering agreement across RFLPS customer sites and safe transition of PFI contracts from private to public sector ownership upon expiry. Act as more »
a team to provide the most effective method of service delivery. Pride in themselves and their work. Highly organized to meet strict deadlines and SLA’s. Analytical and detail conscious. North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout more »
Computacenter, Hatfield Avenue, Hatfield, Hertfordshire, England
COMPUTACENTER (UK) LIMITED
Role Data Analyst responsibilities include working closely with the Global Head of Operations to prepare comprehensive plans for service optimisation, proactive resource planning, ServiceLevelAgreement alignment trajectories as well as a host of other initiatives that will emerge with the adoption of new technology platforms. Therefore, you will: Assist more »
Manchester, North West, United Kingdom Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
and third-party software integrations Developing UI forms, fields, notifications, workflows, and JavaScript server/client code Maintaining ServiceLevel Agreements (SLAs) and monitoring SLA workflows Requirements : Prior experience as a ServiceNow Administrator or in a similar role Experience in implementing ServiceNow processes and functions Knowledge of LDAP/Active more »
remote networking. Responsibilities: Provide 1st Line IT Support to a variety of industries Occasional on-site support Diagnose hardware and software issues Work within SLA’s Provide a high level of support Manage and resolve tickets efficiently Setting up new users’ accounts and profiles and dealing with password issues Provide more »
remote networking. Responsibilities: Provide 1st Line IT Support to a variety of industries Occasional on-site support Diagnose hardware and software issues Work within SLA's Provide a high level of support Manage and resolve tickets efficiently Setting up new users' accounts and profiles and dealing with password issues Provide more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Equinox
and trust with subscribers through open and interactive communication Collaborate with Internal key team members to ensure high level of customer service matching our SLA'S Ensure any development requests are communicated with the tech team Provide top quality customer service The salary for this role is £25,000 to more »
BLOXHAM BUSINESS CENTRE, BARFORD ROAD, BLOXHAM, BANBURY, England
MIRRORSPHERE LTD
Role Act as first point of contact on the helpdesk, responding to customer enquiries efficiently and effectively Update tickets in real-time to ensure SLA deadlines are met Set up computers for new users Set up user accounts and profiles on computers Provide a high level of customer service through more »
Banbury, England, United Kingdom Hybrid / WFH Options
Westbase.io
the type of Vendor. Working with the Commercial Team (inc. Sales Director, Finance Director, Legal etc.) to define & agree new Supplier & Vendor contracts inc. SLA’s, Targets, MDF, Funded Heads, Customer Success, commercial remedies, penalties, credits, etc. where appropriate. Familiarisation of Vendors with product priorities, setting standards for vendor performance more »
Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. Additional information At Version 1, we believe in providing our employees with a comprehensive more »
to-date and relevantinformation for the supply chain is available at all times. Maintain accurate internal data sources, such as the Workload Planner, ServiceLevelAgreement databaseand Contracts Register. Support the Procurement and Commercial teams in undertaking 2nd Line Assurance compliance checksagainst existing processes. Review existing data sources and standard more »
Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. Additional information Location: This role can be delivered in a hybrid nature from one more »