76 to 100 of 202 Service Manager Jobs in England

Customer Service Desk Manager London Exciting opportunity for an enthusiastic, analytical, and strategic thinker to join a fast-growing, market leading IT partner. This role will be responsible for ensuring that the Customer Service Desk provides a seamless and efficient service to assist customers with … their service requests and support needs. This role will encompass all ownership and accountability for the Customer Service Desk function, and manage the individuals providing a blend of support within the Customer Service Desk. The client are a large-scale Data Centre provider, whos network houses some … Strive to make sure that the CSD resolve requests and cases aiming for a "1st contact resolution". * Being accountable for the running of Service Desk capabilities, ensuring it is in alignment with the business needs. * Managing case tickets within internal SLAs - properly investigating, diagnosing and finding resolutions to more »

Service Account Manager Bristol £39,000 - £49,000 + Holidays + Bank Holidays + Private Healthcare + Share Incentive Scheme + Early Finish Friday Hybrid Working A leading high technology manufacturer who are true specialists in their field are looking for an experienced Service Account Manager … This may include organising site visits, location inspections, training and other support requirements to smooth the installation path. Project manage to sign off by Service and Process to achieve the sign-off specification to Customer Agreement. Take accountability for post installation introduction and handover to Regional Service Teams. more »

Experienced Service Desk Manager (MSP) opportunity for an established and fast growing MSP based in the heart of Bournemouth offered on a hybrid basis. Working for this Microsoft Cloud based solutions, customer focused business you will be part of the ''team'' as they strive to make a … great place of work. The Service Desk Manager is a leadership role responsible for the operational effectiveness, performance, and ongoing development of the Service Desk practice. Reporting directly to the CTO, the Service Desk Manager will directly manage the Service Desk Team more »

Technical Service Manager for Fit-Out Division at Tier One Contractor Are you a seasoned professional with a passion for delivering excellence in fit-out projects? We're seeking a talented Technical Service Manager to join our prestigious fit-out division at a leading … Tier One Contractor. Key Responsibilities: Lead the technical service operations within our fit-out division, ensuring the highest sta... APCT1_UKTJ more »

IT Service Manager This is a varied and demanding role working for a large organisation in which you will be working alongside all levels of stakeholders and managing a team of 30. The main purpose of this role is to manage and coach the team and support … although you will need to be able to get involved where necessary. Duties and responsibilities: Manage the key strategic relationships of the IT support service . Ensure compliance with IT systems regulations Keep up to date with changes in technology Liaise closely with all levels of stakeholders to identify more »

therapists, dietitians, psychologists, speech and language therapists, nurses and exercise physiologists all working collaboratively across the patient pathways. The post holder will support the Service Manager in the effective delivery of the service in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The … DSM will be responsible for the day to-day running of the service and lead on delivery against all key performance areas including finance, access targets and productivity, as well as improvement projects and service developments. The DSM will provide line management for a busy administrative team, and … support management of clinicians and smoking practitioners. The ideal candidate will have a strong background in delivering on service improvement, operational delivery, staff management, attention to detail and the ability to work well within alarge multidisciplinary team. Main duties of the job Main duties of the job Support the more »

We are looking for a Field Service Manager to join our well-established Brackley Branch. Stannah is a proud leader of the global lift market. We are focused on the future; keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever … of the management team within the branch, you will play a pivotal role in driving operational excellence and exceeding business goals. As the Field Service Manager, you'll lead a team of skilled Lift Engineers. Guiding them towards successfully achieving our Business Plan targets for Planned Preventative … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This is a fantastic opportunity for an individual with previous experience within the more »

Job summary Are you ready to join the senior leadership team in Urgent and Emergency Care (UEC)? We are looking for an experienced Service Manager to provide operational leadership and effective services delivery across Urgent & Emergency services at Peterborough City Hospital, Hinchingbrooke Hospital and Stamford and Rutland … Hospital. You will collaborate closely with the Deputy Divisional Operations Director, Service Managers, and Clinical and Nursing Leads within the division to implement our Urgent and Emergency Care operational and transformation agenda across the Trust, demonstrating a successful record of leadership and project management accomplishments. As the main point … a champion in providing excellent patient care, you act as role model in inspiring a high performance, inclusive and supportive culture that strives for service innovation, improvement and development. You will have previous management and leadership expertise in Urgent and Emergency care with a sound knowledge of processes including more »

Service Delivery Manager Job Type : Full Time, Permanent Location: Oxford Salary: £30,000 - £40,000 per annum Key Responsibilities You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards. Collaborate with the operations manager to … build and maintain high-performing team and to foster a positive working environment. Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes. Additionally, you will develop and present reports on service delivery performance to top management and the operations manager. Facilitate … effective communication between clients and the service delivery department, ensuring clarity and alignment of customer requirements and expectations. You will ensure that the delivery environment possesses the necessary technical skills and knowledge to meet client needs. Your focus will be on identifying areas for improvement and implementing changes to more »

Technical Service Manager Windows, Doors & Curtain Walling Job Title: Technical Services Manager Windows, Doors & Curtain Walling Job reference Number: 272150-1315-2481 Industry Sector: Technical Support, Technical Services, Technical Manager, Technical, Aluminium Windows, Aluminium Doors, Entrance Doors, Facades, Steel Windows, Steel Doors, Sliding … + £3,000 bonus The role of the Technical Support Manager Windows, Doors & Curtain Walling will involve: Technical Services Manager position managing the frontline technical support for a range of windows, doors and curtain walling systems such as: sliding door systems, faade systems, bi fold doors … management, training, engineering, sales and specification teams Prepare preliminary calculations for building physics and design loadings The ideal applicant will be Technical Support Manager Windows, Doors & Curtain Walling with: Must have proven technical experience dealing with faades, faade design, curtain walling, windows and door systems Practical understanding of more »

more than a century producing premium quality high pressure pumps and pumping systems for the global mining and industrial sectors. The Technical After Sales & Service Manager will provide the highest standard of after sales service for our customers and partners by providing technical expertise and excellent … customer service skills. They will work together with our team of design engineers, quality engineers and the field services staff to achieve the business objectives of the company and our customers. This is a replacement appointment, which is central and critical to the efficient running of increasing business activity … in Pump Systems at RMI. In addition to annual initiatives, the key accountabilities of this position are: Sales · Develop the after sales and service market by visiting customer sites to advise and promote planned preventative maintenance. · Promote RMI products and services to new and existing customers. · Seek new pump more »

Client: A leading cosmetic firm in the United Kingdom Job Title: Information Technology Service Desk Manager Location: London W1U 8ED, United Kingdom Job Description: We are seeking a dynamic and experienced Service Delivery/Support Manager to lead the service delivery and support … brand undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically excellent, with a strong … background in IT support, IT infrastructure and service management, combined with project management skills and the ability to lead and inspire a team. Key Responsibilities: Lead the service delivery and support desk operations, ensuring high-quality IT support. Manage a revamp of the IT support and service more »

Service Desk Manager Southampton £35,000 - £40,000k (DOE) Digital Waffle is working with a highly successful and fast growing MSP, who are looking for a Service Desk Manager. The ideal candidate will have a strong background in IT support management, excellent leadership skills, and a … passion for delivering outstanding customer service. Responsibilities: Manage and oversee the day-to-day operations of the 1st Line Service Desk team. Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment. Ensure timely and effective resolution of client issues and requests, maintaining … high levels of customer satisfaction. Monitor service desk performance metrics and KPIs, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness. Develop and maintain service desk processes, procedures, and documentation to ensure consistency and quality of service delivery. Act as a point of escalation more »

Job summary An exciting opportunity has arisen for a Deputy IT Service Desk Manager at Barnsley Hospital. We are a small but innovative team that like to push the boundaries of what is possible. In the role you will be responsible for line management, of the IT … Service Desk. You'll work closely with the IT Service Desk Manager to ensure high quality day to day operational IT support services for the organisation. You'll support the personal development across the team, manage one-to-one and act as an escalation point where … necessary. To be considered for this role you must have experience working at team lead level across a busy IT service desk. You will have a hands-on technical background and be able to act as an escalation point where necessary. You'll have experience in day-to-day more »

Service Manager (Heat Pumps) Bootle - Office based £40,000 - £50,000 + Bonus scheme + Career Progression + Pension Are you looking to join an industry leading business that is dominating the renewable energy market, with the chance to lead and coordinate teams? On offer is the … specifically with renewable solutions including ASHP and Solar PV. You will need to have the right characteristics of a leader including communication, organisation, customer service and other related traits. The Role: - Serve as the primary point of contact for the operations team, overseeing queries and scheduling. - Lead the development more »

Technical Service Manager Windows, Doors & Curtain Walling Job Title: Technical Services Manager Windows, Doors & Curtain Walling Job reference Number: 272150-1315-2481 Industry Sector: Technical Support, Technical Services, Technical Manager, Technical, Aluminium Windows, Aluminium Doors, Entrance Doors, Facades, Steel Windows, Steel Doors, Sliding more »

Job summary Black Country Talking Therapies offers intervention for Depression and all anxiety disorders. As a service we consistently strive excel with above average moving to recovery rates, positive client feedback and exceptionally high job satisfaction from our team. An opportunity has arisen for an experienced Talking Therapies Service … communication and decision making skills to ensure the team is able to perform all duties as required whilst meeting all key performance indicators and service requirements within the resources available. Main duties of the job Joint management Wolverhampton Talking Therapies Service (formerly IAPT). Key duties will include … offering management and clinical supervision to the team, chairing service meetings, ensuring the team access CPD, liaising with internal and external stakeholders, and data analysis. In addition, the successful applicant will share in recruitment initiatives, attend all relevant meetings and work towards service harmonisation. Complaint management and investigation more »

The Opportunity: Consulting as an IT Live Service Manager, you will be leading agile cross-functional teams for the seamless support of critical digital services, overseeing the end-to-end support and improvement of cloud-native offerings, prioritising client experience and meeting SLAs. You will act as … handling high-priority incidents for high-volume accounts, collaborating with Delivery Managers and key stakeholders to provide the required hands-on leadership for their service delivery offering. Skills and Experience: Demonstrated senior leadership or management experience overseeing business-critical services, systems, and/or infrastructure, ensuring compliance with SLAs … KPIs, and contractual obligations Experience in supporting integrated digital services involving multiple organizations and systems Experience of the Government Digital Service (GDS) Standard and/or operating in a highly-regulated environment is preferred Experience of working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT more »

Do you have field service engineering experience working in oil & gas, petrochemical or analytical equipment? Are you looking for a new challenge with a unique and rapidly growing business? Our client are a longstanding and highly reputable company who specialise in a range of analytical equipment for a variety … customers, they create tailored solutions to suit individual requirements and deliver a high quality client service. They are now looking to recruit a Field Service Manager to join their team. Responsibilities will include troubleshooting, installation, maintenance, and repair of a range of technical equipment as well as … to take part in customer meetings, ensure client satisfaction and be responsible for new and existing contracts. This position will also oversee the wider service team, and the suitable incumbent will be responsible for training, mentoring and supporting other members within the company. To be considered for the role more »

Service Level Manager - SLA Specialist Location: London (Hybrid) Rate: £405 per day OUTSIDE IR35 Start date: ASAP 6 Months initial (extension likely) Are you ready to lead the charge in establishing and optimising Service Level Management? We're seeking an Service Level Manager to join a dynamic Service Integration and Management (SIAM) team. Key Responsibilities: Establish and lead the Service Level... APCT1_UKTJ more »

Job summary This role is central to creating an evidence-based culture and embedding evaluation into service development and delivery across South London and Maudsley Trust Volunteer Service. The Maudsley Charity generously funds the new post. The post holder will help shape the future of the Volunteer Service by working with colleagues, volunteers, patients, service users and carers across the Trust and Maudsley Charity, ensuring that impact and evaluation insights drive service improvement and innovation. The post holder will be responsible for embedding an impact measurement framework, which ensures we can evidence our impact and … progress against our strategy, and use this evidence to improve and enhance the service we offer and the pathway for volunteers, patients and service users. This is an exciting time to join the SLaM Volunteer Service as it has gone through tremendous growth and change in the more »

Role: Service Desk Manager Company: Multi-Location Managed Service Provider: 50 People in 4 offices Location: Colchester Salary: £50,000 - £55,000 Our client is a 50-man MSP based out of four Southern based locations and is experiencing rapid growth as a business. They are … looking for an experienced Service Desk Manager to join the team. As a business they have a strong commitment to helping staff in gaining knowledge of new technologies and offering career enhancing job opportunities. This role is to manage a team of Service Desk Engineers more »

We are looking for an experienced Workshop Manager or Supervisor to join our Nationwide Platforms team at the Warrington depot. As Workshop Service Manager you will be responsible for managing all workshop and field based engineering activities at the Depot. Ideally someone within a similar … Manage appropriate fleet hire availability through day-book ? Ensure all maintenance actions are carried out to appropriate standard and in within acceptable timescale eg service, Thorough Examination etc ? Ensure safe systems of work are applied to all activities carried out ? Report engineering incidents or issues, including warranty failures and … customer damage ? Deliver technical ?tool-box talk' type information sessions to engineering staff ? Liaise with external parts and service providers when required ? Develop productive relationships across all regional and inter-regional functions to meet the overall business plan The ideal candidate will have: ? Formally trained in an engineering discipline more »

fast-growing company that truly values and is reliant upon our people, culture and our commitment to excellence. An opportunity has arisen for a Service Desk Manager to join the team in our London office, providing unparalleled service excellence to our clients across the UK and … internationally. This role would require you to: Provide day-to-day supervision and leadership to the Service Desk team. This individual will be an escalation point for client support and will be a model for customer service excellence for his or her team. Work alongside the Director of … Operations to drive improvements in the measurement and analysis of service levels and performance to ensure a consistently high and ever evolving quality of service. In conjunction with the Director of Operations, he or she will also lead ongoing staff technical development including training and adoption of systems and more »

Job: Service Desk Manager - IT Support - ITIL Location: Ipswich Salary: £45,000 - £50,000 I am working with a fantastic business in the Ipswich area to recruit a Service Desk Manager as part of their ongoing growth plans. This market leading business have gone … position that has been created as part of ongoing growth, as this business continues to invest in their technology platform. Key skills include: - Previous Service Desk experience of a small team (3 - 5). - Strong Technical background, able to operate as point of escalation. - Service Delivery process design more »