46 to 70 of 81 Support Manager Jobs

I'm currently hiring for an IT Support Manager on behalf of a fast-growing Managed Services Provider based in Colchester. You will be responsible for looking after their first, second and third-line support teams (totalling around 10 engineers) with a big focus on developing your … home plus occasional travel to other offices/client sites. Although this is a hands-off role, you'll still need a technical IT support background, primarily across the Microsoft stack as most of their clients are running Microsoft 365 and Azure. If you have current IT certifications that more »

We are looking for a Service Support Manager to build relationships and rapport with contract clients, complete audit inspections and review performance of delivery against the Service Level Agreement and Cleaning Specification. You will manage and implement employee wages daily, alongside deliver adequate Health & Safety compliance, following the more »

global force, employing over 10,000 professionals worldwide. With strategic hubs in Hertfordshire and London, we are urgently on the hunt for an Application Support Manager to fortify our expanding team. This pivotal role demands accountability in supporting, maintaining, and elevating our business applications, ensuring seamless application enhancements … and upgrades. The ideal candidate, our Application Support Leader, will epitomize flexibility, adaptability, and an unwavering commitment to delivering excellence in business-critical application support. Leading by example, they will oversee, mentor, and empower development, support, and operations teams, as well as collaborate closely with business leads and more »

global force, employing over 10,000 professionals worldwide. With strategic hubs in Hertfordshire and London, we are urgently on the hunt for an Application Support Manager to fortify our expanding team. This pivotal role demands accountability in supporting, maintaining, and elevating our business applications, ensuring seamless application enhancements … and upgrades. The ideal candidate, our Application Support Leader, will epitomize flexibility, adaptability, and an unwavering commitment to delivering excellence in business-critical application support. Leading by example, they will oversee, mentor, and empower development, support, and operations teams, as well as collaborate closely with business leads and more »

Oracle Fusion Support Team Manager Public Sector - Local Authority - IT Full Time - Monday to Friday, 36 hours per week Temporary Role - 6 months with possible extension £450 per day Umbrella IR35 Status: INSIDE Majority of work can be done remotely. Occasional need to be in office in Croydon … operational backbone across finance, procurement and HR (i.e., ERP and HCM). This role is needed to provide back fill cover to enable existing support team manager and team members to work on that programme. Key requirements are: Overall responsibility for the Oracle Fusion support team of … staff covering first and second line support activities and requests Leading on the quarterly updates ensuring effective planning, engagement, and testing Management of third parties, especially Croydon's Oracle service delivery partner and Oracle - including raising and escalation of tickets for 3rd line support Stakeholder engagement and comms more »

Job summary We are looking to recruit to our Support Manager role within the Outpatient Appointment Booking Team in the Clinical Support Directorate. This role is vital in ensuring the smooth running of a very busy department with a very strong focus on the national 2week and … and change, to review and evaluate systems within the directorate, making recommendations as appropriate To be an excellent communicator and provide leadership, motivation and support to the Team, utilising persuasive and negotiation skills in order to resolve complex operational and personnel issues and delegate work as appropriate. Responsible for more »

Job Title Technical Engineering Support Manager (Spindle Nose Tooling & Driven/Static Tooling) The Company GEWEFA UK are a long-established company acting as a UK distributor of high-end, quality spindle nose and driven tooling (and allied equipment) for the precision engineering industry. Based in Corsham, we more »

Would you like to join our growing Digital Services Directorate in an exciting Enterprise Resource Planning (ERP) role? We are seeking an ERP Functional Support Manager to lead the ERP Subject Matter Expert (SME) Team. You will have responsibility for the effective management of the Enterprise Resource Planning … Highways to identify and understand how other organisations manage their ERP systems, share lessons and information and implement changes to incorporate best practise. Provide support to the ERP Team and the wider business community to ensure the Oracle system meets the Companys needs. To be successful Experience of business … and enjoy greater wellbeing to achieve this. Were proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So if you put safety first, take ownership of your work, show passion for what more »

Technical Services Manager (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary: £32k - £35k … and would thrive in a busy service desk environment, then this could be the perfect role for you! Are you an experienced Technical Services Manager looking for an exciting new challenge? Due to lightning-fast growth, we’re looking for an additional Technical Services Manager to support … They are our technical heroes, the specialist backbone of our business who thrive on customer satisfaction, minimising product downtime and reducing unnecessary on-site support through routine monitoring and remote diagnosis. This is not your average technical services role, as all our product hardware and software is designed and more »

Job summary An exciting opportunity has arisen for a motivated and innovative Digital Transformation Project Support Manager to join the newly established Digital Transformation Team. As an integral part of the Digital & Data Directorate in CTM, the team have a rapidly expanding portfolio of challenging and interesting projects … a Digital Transformation Programme Lead, the successful candidate will be expected work collaboratively with operational and clinical colleagues and the wider digital team to support the re-design of services to improve the outcomes of our patients, citizens and families that we serve, as outlined in the Health Board … meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally more »

proprietary GRC software platform, aCCelerate, which is used by financial institutions globally. Role Description This is a full-time hybrid role for an Application Support professional at RiskLogix. The Application Support role involves providing technical support, troubleshooting issues, and analyzing data for the aCCelerate GRC software platform. … This role is based in the London area, with flexibility for some remote work. Qualifications Experience in Application Support and Technical Support Strong analytical skills Ability to troubleshoot support tickets and allocate to the correct team Excellent communication skills Detail-oriented and organized Ability to work independently more »

This is an exciting opportunity to join our client, a global leader in motion capture systems, as a Support Delivery Manager. In this role, you'll lead a team responsible for customer and internal support across various regions. Reporting to the Head of Global Sales, your responsibilities include … line management, customer support, system installation, training, budgeting, recruitment, reporting, and ensuring quality and regulatory compliance. As the Delivery Support Manager you will be offered an attractive base salary, a 10% company pension, 25 days annual leave, life & medical cover, and health insurance. **Requirements:** Management experience in … technical support and customer service. Experience working within hardware or software engineering Experience in scheduling teams for international travel. Proficiency in Quality Management Systems and SLA/KPI development. Strong communication skills.If you are interested in discussing this position further or similar roles don't hesitate to get in more »

This is an exciting opportunity to join our client, a global leader in motion capture systems, as a Support Delivery Manager. In this role, you'll lead a team responsible for customer and internal support across various regions. Reporting to the Head of Global Sales, your responsibilities include … line management, customer support, system installation, training, budgeting, recruitment, reporting, and ensuring quality and regulatory compliance. As the Delivery Support Manager you will be offered an attractive base salary, a 10% company pension, 25 days annual leave, life & medical cover, and health insurance. **Requirements:** Management experience in … technical support and customer service. Experience working within hardware or software engineering Experience in scheduling teams for international travel. Proficiency in Quality Management Systems and SLA/KPI development. Strong communication skills. If you are interested in discussing this position further or similar roles don't hesitate to get more »

Technical Support & Training Manager - Coventry head office - Hybrid working - You can be Midlands based - £46,000pa plus £5,000 car allowance and bonus!! Our client is a leading technology company that specialise in home safety products. This is a fantastic opportunity to be involved in the developmental and … business strategic intent of a future service proposition offering. Interaction with key people in the business to further develop the external and internal technical support function to B2B customers and provide technical and installer training. RESPONSIBILITIES Develop and implement field support and training strategies, policies, and procedures to … solution whilst also helping the customer to be empowered to be able to navigate, troubleshoot & install themselves moving forward. Responsible for leading the Technical Support & training solution and creating bespoke training packages/material. Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API’s/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

forward-thinking team, you will have the opportunity to contribute your expertise and align with their values. Your new role As a Service Delivery Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the … successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4 more »

Client Support Team Manager Manchester Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution. At Blink, we continuously 'explore the possible' by constantly challenging convention, innovating and utilising the latest technology. We want … a natural leader with a knack for problem-solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client … relationships, delve deep into our technology and vision, all while effectively managing and inspiring our support team. We’re seeking an individual who thrives in competitive environments, exudes high energy, and is ready to be the cornerstone of our team's success!🌟 Key Responsibilities: Leadership responsibilities for the Client more »

IT Support - Team Manager - Edinburgh/Hybrid About us Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to … service users from a range of different roles from Lecturers to E-Learning Designers to IT Managers. Managing and mentoring of 21 st Line Support Technicians. Create incident reports and escalate commonly occurring issues to the product team. Educate customers in best practices when using our products and services. … Good understanding of video conferencing technology and collaboration software. Experience of using HubSpot Customer Service Tool desirable Ifyou are a driven and ambitious IT Support Mangerlooking for a new challenge, this could be the perfect role for you. Don't miss out on this exciting opportunity to join a more »

Job Description We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing … critical IT tasks and systems administration •Research and evaluate emerging technologies, hardware, and software •Track and maintain hardware and software inventory Responsibilities for IT Manager •Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure •Help define IT … full range of capabilities, and stay informed about new features and competitive solutions •Train employees on both software and hardware, troubleshoot, and provide technical support when needed •Develop and execute disaster procedures, and maintain data backups •Manage information technology and computer systems •Identify problematic areas and implement strategic solutions more »

Title: Product Support Junior Manager - Visual Display (VD) Location: Chertsey | Hybrid (3 days in office, 2 days WFH) Rate/Salary: based on experience, + benefits & bonus package Main scope of the role: To coordinate all communication, tasks and action points between 16 support teams across Europe. … Collaborate with the wider Product Support team to ensure alignment and awareness of key business updates. Identify technical issues and trends and escalate in a timely fashion. Consolidation, analysis and reporting of issues affecting operation effectiveness and success. What youll need for this role: BSc or equivalent degree in more »

Problem Manager - 3rd Line Support - Lead, Trends Reading - (2 days remote a week) £45k + bonus + benefits A leading technology focused manufacturing company, who's product widely services a huge section of the major global industries, are looking for a Problem manager/3rd Line support Lead. As Problem Manager and 3rd Line Team lead , you will be responsible for defining, managing and enhancing IT Problem Management processes in line with ITIL principles to ensure a high level of customer service is achieved and maintained. Providing 3rd line support across all technologies of … the managed service portfolio and managing a team of driven individuals. To be considered for the Problem manager position, you will need experience of : An IT service desk. 3rd Line support Problem/incident Management Managing a team of 5 or more people Desktop, Networking, Server experience. ITIL more »

A fantastic position has become available at our Rainscreen Client for an experienced Technical Support Manager. We are looking for the perfect person to join their small and friendly team. They offer a vibrant and friendly working environment with a great team atmosphere, opportunity to take initiative and develop … for the role is up to £50,000 with target driven bonuses on top. Ideally you will have Competence and experience in Internal Technical Support, with specific experience in Rainscreen Ability to develop the support team in catering for the needs of internal and external customers Enhancement of more »

developing innovative software and hardware products. Their systems are utilised in an array of industries as well as cutting-edge research fields. As Delivery Manager, you'll manage customer and internal support across regions, ensuring support leads are equipped to develop their teams. You'll manage teams … from support leads to application engineers and customer service engineers to support coordinators, including collaborations with many more! Responsibilities as Delivery Manager: Management and motivation of a global Product Management Team. Line Management – ensuring goals are being set. Helping customers with support - overseeing complex ongoing cases … Ensuring processes are being followed. Working within a budget and reviewing cost reports. Attend meetings with externals auditors. Who would suit this Delivery Manager role? · Over 5 years of experience in managing a team. · Experience developing processes within a quality management system. · Ability to develop SLA KPI and OKR. more »

/week. An exciting opportunity has arisen within the Research and Innovation Division at The Christie. We are looking to appoint a Research Portfolio Manager to the Melanoma research delivery team within The Christie NHS Foundation Trust. We are seeking enthusiastic and highly motivated individuals, who are able to … based degree, or have relevant experience in scientific and medical research. Main duties of the job The focus of this roles is to provide support to sustain and improve an excellent level of service provision from a trial site perspective for our research partners. In order to support … Research team to proactively ensure the provision of a high quality and efficient administrative service. The roles will involve aspects of work allocation and support of coordination staff with direct line management, oversight of team metrics, set up of new trials and coordination of ongoing trials. Workload assignment will more »