26 to 50 of 89 Support Specialist Jobs in England

Technical Support Specialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have … Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. * Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/ more »

Technical Support Specialist - 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have … Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd/3rd line queries effectively to competition. * Patient with excellent customer service skills/ more »

Broadcast Support Specialist About the Role You will work with the company's in-house Support Team, providing customer service and technical support team to a client base across Europe. You will provide email and phone support for a variety of Broadcast products, troubleshoot complex …/Resume at adam.haycox@venatorbroadcast.com to arrange an initial conversation. Keywords…if all these are resonating, this could be the job for you!! Technical Support – Post-production - Camera – Live Production - AV - Software - Media - Broadcast more »

Join our clients dynamic team as an Application Support Analyst with a competitive salary of up to £40,000 (DOE) per annum plus benefits, located in vibrant London with flexible hybrid working 🌟 Our client is a distinguished, multi-award winning software company specialising in the insurance industry. Supporting over … clients globally, they are looking to expand and subsequently seeking two proactive Application Support Analysts to join their growing team. As the Application Support Analyst, you'll tackle diverse tasks such as bespoke application support and password resets along with general IT Support tasks across Windows … role and learn more about the bespoke application, you'll delve into more specific work including application configurations, integration issues, and installations. The Application Support Analyst will be provided with comprehensive training tailored to the clients industry-specific applications, typically taking just a few weeks. What they are looking more »

Role: Meeting Room Support Specialist Job Type: Permanent Location: London Paddington Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the … every day. Work closely with the range of teams within the business to bring products to life. Work with customers and identify opportunities to support their strategy and improve their processes across functions. The Role The role will be supporting and attending to the Smartroom’s on-site and … remotely, supporting teams in support locations performing a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex issues, deploying the latest updates, system maintenance and upgrading the customers systems. Setup, install and more »

Technical Support Specialist The exciting SaaS startup are looking for a customer/technical support engineer to join their team. They are looking for the candidate to ensure inbound customer technical support requests are responded to and addressed. Coordinating internal teams to assign customer support more »

Job Role: IT Application Support Specialist Location: Shrewsbury Salary: Up to £30k My client are a huge Law Firm who are continuing to invest in its IT for consistent, high-quality systems and services. The Legal Applications Specialist provides expert support on key business applications, ensuring … developments and maintain service quality. * Ensure data protection compliance and maintain information security. * Act as an ambassador for IT Service, fostering positive relationships. * Provide support within the department as needed. Technical requirements: * ITIL Foundation * Microsoft Office applications * Windows Server/Exchange * VMware * Citrix * Active Directory, * DNS, DHCP, TCP/ more »

Excellent Opportunity for Deskside Application Support Specialist to be part of our Infrastructure Services Practice Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk … are meeting SLA`s for service. Responsible to be a resource for the Project Ops team where required (hardware build/Testing/application support) Responsible to Complete regular PCI Audits, being meticulous with details. Responsible to update asset management information Responsible to Assist with regular reviews of user … with any data protection reviews or requests to remove data as instructed by our legal teams. Responsible in Forming part of Service team that support priority issues and on an “on call” basis. Essential Skills Good working experience in a Deskside support or Application Support role. Extensive more »

We are backed by amazing angels from Wayflyer, Zalando, Klayvio, Pleo, and Brookfield. About the Role: We are seeking a dedicated and adaptable Technical Support Specialist to join our dynamic team. This is a remote position, reporting to the Technical Support Lead, and will play a crucial … reference. Identify opportunities to streamline and optimise processes, both internally and for clients, to enhance the efficiency and effectiveness of our order return functionalities. Support the Technical Support Lead with projects as needed Requirements and skills Located in the UK or Netherlands Strong technical aptitude and a demonstrated … technical mindset with the ability to quickly grasp complex concepts and troubleshoot software issues effectively. 2-3+ years of experience in technical support, or a similar role The ability to work with autonomy, as well as good time management, prioritisation, and multitasking abilities Exceptional problem-solving skills and more »

Desktop Support Engineer | Brentford | 6 month contract | Inside IR 35 | £140 Per Day Experis have partnered with a IT Services Provider looking to recruit a Desktop Support Engineer with strong customer service and troubleshooting skills to resolve all technical issues for a particular client. The successful candidate will … hardware. Process leaver devices. Undertake antivirus scanning and removing any items raised by security. Recognising and escalating more difficult problems to solve to appropriate support groups. Creating and maintaining operational documentation if required. Actively participating as a strategic member of the technology team, including participating in team meetings, and … providing technical support for managed service clients. Providing VIP support. Key Experience Required: Experience in Servicenow ITSM for Incident/Request and Asset Management. Experience in Microsoft Windows desktop level 1 support. Experience providing support as a Desktop Support/Technical Remote Support, providing End User more »

technology and solutions to reach the peak of their success. Job overview Blue Summit is expanding! Right now we are looking for an IT Support Specialist to help provide onsite IT support and consulting to one of our clientsin London. This team member will be working with … for future reference Experience with Microsoft software (desktop and server editions, Office) is required Experience with Mac is preferred, but not required Provide remote support for Windows and Android handheld devices Knowledge of SQL databases, structure and how to get data out Work with Microsoft 365, Azure AD and … guidance on our badging and timekeeping systems Troubleshoot and repair computer and printer equipment Provide logistics for delivery and return of equipment On call support for all BST clients Most importantly, you have to love technology and LOVE finding ways to make someone's day just a little bit more »

M365 Technical Support Specialist Between £40K-£55K Leeds (onsite/hybrid) The opportunity has arisen to work with an award winning global organization as part of their digital workshop team. This is a great opportunity for those who have previous experience of working with M365 and are looking … Maintaining the current M365 environment including troubleshooting issues related to connectivity and mobility * Working with Microsoft Exchange, OneDrive, Teams and SharePoint for administration and support * Involved in the planning and implementation of project relating to M365 and Azure * Creating documentation of M365 processes and procedures * Resolve user deployment issues more »

A global IT services consultancy are looking to add a motivated IT Support Specialist to its growing team. You will touch on many aspects of IT and expertly support a multitude of technologies, with responsibilities including Apple device management (MDM), Microsoft hardware and software support, infrastructure … and network configuration and management, plus much more. What am I looking for? 4+ years of hands-on experience in both user and systems support, or related IT roles. Proven experience supporting a multitude of different operating systems and devices (Apple, Microsoft, etc.), as well as remotely located end … management MDM, SCCM) and device security/hardening. Experience working with Windows Server tools (Active Directory, Exchange). Roles/Responsibilities Provide comprehensive IT support for the efficient resolution of user-reported incidents and requests, ensuring related tasks are followed through to completion and resolved in a timely manner. more »

the name badge, combined with the way in which it’s delivered, are central to the attendee’s first impression of the event. We support all kinds of events. We're particularly proud to have been the main provider for the King's Coronation and COP26. We've also … small sample of what we do, have a look at this recent video: https://www.youtube.com/watch?v=luBpOQWXvCU The role To support continued expansion we're looking for a new addition to our Tech Team. The role of Onsite Tech Support Specialist allows you … paced live events industry, delivering a consistently high level of service while working on new innovations. There are numerous opportunities to travel, as we support events worldwide for some of the world’s best known brands. You will get an insider perspective of working with a diverse range of more »

in Cyprus 🚀 We are a product and people focused company who are passionate about growth, innovative technology, and collaboration 🙌🏼 Responsibilities Day to day user support in Europe region; Be responsible for endpoint devices and IT infrastructure in UK office. Basic server and network equipment support; Monitoring queue and … tickets; Perform day to day operational tasks to maintain healthy system function; Review, define, and refine technical processes to drive efficiency; End user equipment support; Define the key metrics for information systems monitoring; Coordinate with vendors and internal resources to ensure operational excellence; License management; Inventory management; Incident, Problem … and Change management; Documentation within Confluence pages of troubleshooting manuals, escalation procedures and contact details; Takeover support of new systems and procedures. Key Competencies & Qualifications Minimum 1 years’ experience in IT as it support specialist; Knowledge of Windows and MacOS at the administrator level. Knowledge of desktop more »

Long Term Contract Role: Business Continuity Support Specialist Rate: £550 Per day inside IR35 Purpose of the Position: The specialist will assist the Head of Operational Resilience in executing our Client’s Operational Resilience Strategy, particularly in integrating and applying the Business Continuity and Crisis Management Frameworks … background in financial services and operational risk management. Proven experience in sophisticated scenario development and testing. Comprehensive understanding of business continuity principles and stakeholder support in implementation. This position is a contract role and Inside IR35. more »

Junior Application Support Specialist Hursley - 5 days a week 12 months Active SC security clearance required £500 per day inside IR35 Essential skills and experience: *Must have valid UK driving licence* Fundamental UNIX shell scripting skills IBM i2 Analytic and iBridge applications IBM MQ Applications NetCool Application monitoring more »

A bit about the role: Are you passionate about technical training, customer support, and ensuring the highest level of service quality? Were seeking a skilled Academy Training & Technical Support Specialist to join our team Conduct accredited technical training sessions for internal and external customers on assigned devices … care areas, and product lines (Mainly SCBA) Self Contained Breathing Apparatus Provide specialised service support for assigned devices, care areas, and product lines to both internal and external customers. Whats required: Previous knowledge of SCBA (self contained breathing apparatus) Role may suit someone from the fire service/Rescue more »

hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business The role … C/9-4 or equivalent (Essential) About the Employer NETTEAM TX LIMITED An exciting opportunity has arisen to join us as an IT Support Specialist – Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across … well as a team of field engineers working out of London and Scotland. We work with a diverse range business, and we have a specialist knowledge of the Hospitality sector. more »

We are looking for a Bilingual Customer Support Specialist (English/French) to join our fast-growing team at an exciting technology company. Moasure®has developed the world's first motion-based measuring tool, the Moasure® ONE™, which is transforming numerous industries and redefining how people will measure … s Great Place to Work (SME) List. Are you fluent in both French and English? Do you have a passion for providing exceptional customer support? If so, we want to hear from you! Role Overview The role will be supporting Moasures customer base via tickets, phone calls and live … chat. Key Responsibilities · Responding to customer queries via email or on social media platforms. · Prioritizing daily customer support queries and providing timely resolutions. · Handling technical inquiries from non-technical users with clarity and expertise. · Working towards achieving an excellent first-time resolution for customers. · Adapting to the growing needs more »

Craft Specialist - Technical Support Officer Location - Reading area Closing Date: 10th October 2023 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK … benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a Craft Specialist - Technical Support Officer (TSO), you will be predominantly electrical biased and required to carry out the production of task associated documentation (SSoW) including … services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. The TSO will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and adherence to all relevant legislative and company standards within more »

latest advancements in AI, making it easier for scientists, lab and informatics professionals to accelerate novel science. Position Summary As a Customer/App Support Engineer, you will be responsible for providing technical assistance and support to customers regarding the company's products and services. The role involves … troubleshooting technical issues, resolving problems, and ensuring customer satisfaction. Essential Responsibilities: Provide technical support to customers via various channels (phone, email, chat, etc.) to resolve application, and system-related issues. Diagnose and troubleshoot complex technical problems, identify root causes, and implement effective solutions. Maintain in-depth knowledge of the … knowledgebase articles, and troubleshooting guides. Collaborate with cross-functional teams, such as Customer Success and DevOps, to escalate and resolve complex issues. Analyze customer support data and identify trends, areas for improvement, and potential product enhancements. Stay up-to-date with the latest technologies, industry trends, and best practices more »

Technical Support - IoT - Pre/Post Sales Midlands/Onsite Salary : up to £55k Interview Process : 2 Stages – within 72 hours – Teams + Face to Face We’ve just started working with an IoT Business based in the midlands that have some pretty aggressive hiring plans for 2024, given … the success of their offering last year, we are looking for a Technical Support Engineer that has experience direct ticket support but also with helping the sales team close more deals on both pre and post sales meetings. Things like WiFi Planning and RF Planning would be a … a great starting point here. My client is seeking an Technical Support Engineer that is looking for a challenge both technically and commercially. You’ll be adept with knowledge of the IoT Eco-system including Wireless protocols such as MQTT , CoAP , WiFi , BLE and cloud technologies within the eco more »

Join a dynamic team as a 1st & 2nd Line Engineer! Exciting projects, client support, and tech training 🚀 Absolute Recruit are excited to be supporting a local IT Managed Service provider in their search for a 1st & 2nd Line Support Engineer. They are an established IT Managed Service Provider … users). Their core focus is providing exceptional IT solutions to their clients, ensuring smooth operations and innovative solutions. The 1st & 2nd Line Support Engineer will be joining a dynamic team with lots on! This means you will be given the opportunity to dip into projects as well as … the usual BAU Support to clients over the phone and on-site. 1st & 2nd Line Support Engineer responsibilities include the following: Comprehensive support for Windows Server OS's, Office 365, Active Directory (including Azure AD), and Hyper-V environments. Supporting both project-based work and ongoing support more »

The European VD Product Support Junior Manager You will join the team of European Product Quality & Lifecycle Strategy, which is part of the Service & Quality team, and belongs to the department of European Customer Satisfaction Operations team. Located in Chertsey, Surrey, we are seeking individuals keen on advanced technologies … Responsibilities! Main scope of the role is to coordinate the communications, the tasks and actions, and act as information point for the 16 technical support teams of European Subsidiaries, for applying quality improvements in market across all product support channels, for all VD group portfolio that ranges from … and other embedded new products, SmartThings Key responsibilities include close collaboration with the European VD Product Quality PIC, the wider Product Quality and Product Support teams and team members to ensure alignment and awareness on key business updates, collaborate with the VD GBM in HQ for NPI – New Product more »