Support Specialist Jobs in England

Support Specialist
UK > England

The median Support Specialist salary in England is £40,000 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 410 759 861
Rank change year-on-year +349 +102 -99
Permanent jobs requiring a Support Specialist 487 170 277
As % of all permanent jobs advertised in England 0.57% 0.18% 0.21%
As % of the Job Titles category 0.60% 0.20% 0.22%
Number of salaries quoted 326 129 213
10th Percentile £28,000 £32,500 £27,500
25th Percentile £31,250 £37,500 £32,500
Median annual salary (50th Percentile) £40,000 £46,000 £40,000
Median % change year-on-year -13.04% +15.00% +9.59%
75th Percentile £52,500 £53,750 £58,750
90th Percentile £59,000 £62,500 £70,000
UK median annual salary £37,500 £45,000 £40,000
% change year-on-year -16.67% +12.50% +10.34%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,536 84,581 127,040
% of permanent jobs with a recognized job title 94.47% 91.51% 96.11%
Number of salaries quoted 60,273 53,585 75,560
10th Percentile £28,500 £32,595 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,820 £82,500 £80,000
90th Percentile £90,822 £100,000 £97,500
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

Support Specialist
Job Vacancy Trend in England

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Specialist in England

Support Specialist
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Specialist in England.

Salary trend for Support Specialist in England

Support Specialist
Salary Histogram in England

Salary distribution for jobs citing Support Specialist in England over the 6 months to 2 May 2024.

Salary histogram for Support Specialist in England

Support Specialist
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the England region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +231 199 £47,500 +1.06% 30
North of England +113 82 £35,000 -36.36% 9
South East +82 80 £55,000 +22.22% 21
Midlands +28 54 £32,500 -35.00% 16
North West +40 42 £31,500 -42.73% 4
East of England +43 39 £33,895 -23.89% 7
Yorkshire +124 37 £35,579 +0.93% 2
West Midlands +50 35 £32,500 -35.00% 6
South West +1 31 £31,000 -4.62% 9
East Midlands -20 19 £29,500 -28.05% 10
North East -5 3 £32,500 -18.75% 3
Support Specialist
UK

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 2 May 2024, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Specialist in the job title.

1 241 (49.49%) Windows
2 230 (47.23%) Microsoft
3 213 (43.74%) Social Skills
4 197 (40.45%) Active Directory
5 187 (38.40%) Microsoft 365
6 168 (34.50%) Degree
7 136 (27.93%) SCCM
7 136 (27.93%) Windows 10
8 125 (25.67%) Microsoft Exchange
9 121 (24.85%) Android
10 119 (24.44%) Video Conferencing
11 117 (24.02%) Cisco
12 112 (23.00%) Wireless
13 107 (21.97%) Citrix
13 107 (21.97%) WAN
13 107 (21.97%) Computer Science
14 104 (21.36%) BCP
14 104 (21.36%) WebEx
15 101 (20.74%) SD-WAN
15 101 (20.74%) Computer Science Degree
15 101 (20.74%) Cisco IOS
15 101 (20.74%) Business Continuity
16 100 (20.53%) Master's Degree
16 100 (20.53%) Mobile Device Management
17 99 (20.33%) Business Continuity Planning
17 99 (20.33%) AirWatch
17 99 (20.33%) XenApp
17 99 (20.33%) XenDesktop
17 99 (20.33%) VMware ESXi
17 99 (20.33%) Application Virtualisation

Support Specialist Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 125 (25.67%) Microsoft Exchange
2 43 (8.83%) SharePoint
3 14 (2.87%) Skype for Business
4 5 (1.03%) JBoss
5 4 (0.82%) Confluence
6 2 (0.41%) CMS
Applications
1 32 (6.57%) Microsoft Office
2 9 (1.85%) Microsoft Excel
3 6 (1.23%) Microsoft PowerPoint
4 2 (0.41%) Adobe Illustrator
4 2 (0.41%) InCopy
4 2 (0.41%) InDesign
4 2 (0.41%) Photoshop
5 1 (0.21%) Adobe Creative Suite
5 1 (0.21%) Microsoft Project
5 1 (0.21%) MS Visio
Business Applications
1 5 (1.03%) Dynamics AX
1 5 (1.03%) Oracle ERP
1 5 (1.03%) Temenos T24
2 4 (0.82%) Magento
2 4 (0.82%) NetSuite
3 2 (0.41%) Unit4 Business World
4 1 (0.21%) Dynamics CRM
4 1 (0.21%) iTrent
4 1 (0.21%) Raiser’s Edge
4 1 (0.21%) Sage 300 ERP
Cloud Services
1 187 (38.40%) Microsoft 365
2 57 (11.70%) Azure
3 39 (8.01%) Power Platform
4 23 (4.72%) Entra ID
5 14 (2.87%) Azure Monitor
5 14 (2.87%) Azure Storage
6 13 (2.67%) AWS
7 12 (2.46%) SaaS
8 7 (1.44%) Google Workspace
8 7 (1.44%) Power Automate
9 6 (1.23%) PowerApps
10 5 (1.03%) GCP
11 3 (0.62%) Azure Data Factory
11 3 (0.62%) OneDrive
11 3 (0.62%) WhatsApp
12 2 (0.41%) Azure DevOps
12 2 (0.41%) Cloud Computing
12 2 (0.41%) Slack
12 2 (0.41%) Snowflake
13 1 (0.21%) Nutanix
Communications & Networking
1 112 (23.00%) Wireless
2 107 (21.97%) WAN
3 104 (21.36%) WebEx
4 101 (20.74%) Cisco IOS
4 101 (20.74%) SD-WAN
5 35 (7.19%) DNS
6 25 (5.13%) Firewall
7 23 (4.72%) DHCP
8 14 (2.87%) Skype
8 14 (2.87%) VPN
9 11 (2.26%) LAN
10 10 (2.05%) FTP
10 10 (2.05%) Internet
11 9 (1.85%) 5G
11 9 (1.85%) Ethernet
12 6 (1.23%) SSL
12 6 (1.23%) TCP/IP
12 6 (1.23%) VoIP
13 5 (1.03%) Broadband
13 5 (1.03%) Wi-Fi
Database & Business Intelligence
1 23 (4.72%) Power BI
2 16 (3.29%) QlikView
2 16 (3.29%) SQL Server
3 12 (2.46%) BusinessObjects
3 12 (2.46%) Relational Database
4 5 (1.03%) Crystal Reports
5 4 (0.82%) NoSQL
6 2 (0.41%) DataStage
6 2 (0.41%) MongoDB
6 2 (0.41%) SQL Server Integration Services
7 1 (0.21%) Data Warehouse
Development Applications
1 6 (1.23%) JIRA
2 2 (0.41%) Eclipse
3 1 (0.21%) Bitbucket
3 1 (0.21%) Git
General
1 213 (43.74%) Social Skills
2 47 (9.65%) Finance
3 37 (7.60%) Law
4 21 (4.31%) Inclusion and Diversity
4 21 (4.31%) Retail
5 20 (4.11%) Analytical Skills
6 19 (3.90%) Legal
7 16 (3.29%) Banking
7 16 (3.29%) Telecoms
8 10 (2.05%) Organisational Skills
9 8 (1.64%) Games
10 7 (1.44%) Electronics
11 5 (1.03%) German Language
11 5 (1.03%) Manufacturing
11 5 (1.03%) Marketing
12 4 (0.82%) Back Office
12 4 (0.82%) Investment Banking
12 4 (0.82%) Multimedia
13 3 (0.62%) Advertising
14 2 (0.41%) Publishing
Libraries, Frameworks & Software Standards
1 14 (2.87%) ARM Templates
2 10 (2.05%) HTML
3 9 (1.85%) EDI
4 6 (1.23%) .NET
5 5 (1.03%) Oracle Fusion
5 5 (1.03%) REST
5 5 (1.03%) Web Services
6 4 (0.82%) XMPP
7 3 (0.62%) XML
8 2 (0.41%) EDIFACT
8 2 (0.41%) FIX Protocol
8 2 (0.41%) JSON
9 1 (0.21%) EJB
9 1 (0.21%) SAML
Miscellaneous
1 119 (24.44%) Video Conferencing
2 99 (20.33%) Wiki
3 36 (7.39%) Self-Motivation
4 29 (5.95%) Driving Licence
5 28 (5.75%) Onboarding
6 15 (3.08%) PKI
7 14 (2.87%) Management Information System
8 8 (1.64%) Data Centre
9 6 (1.23%) Smartphone
10 5 (1.03%) Blackberry
10 5 (1.03%) Client/Server
11 4 (0.82%) CMDB
11 4 (0.82%) EFT
11 4 (0.82%) Market Risk
12 3 (0.62%) CCTV
12 3 (0.62%) Product Ownership
13 2 (0.41%) BYOD
13 2 (0.41%) Data Structures
13 2 (0.41%) Digital Media
13 2 (0.41%) Digital Signage
Operating Systems
1 241 (49.49%) Windows
2 136 (27.93%) Windows 10
3 121 (24.85%) Android
4 48 (9.86%) Linux
5 40 (8.21%) Windows Server
6 24 (4.93%) Windows Server 2016
6 24 (4.93%) Windows Server 2019
7 16 (3.29%) Mac OS
8 13 (2.67%) Apple iOS
9 10 (2.05%) Windows NT
9 10 (2.05%) Windows Server 2012
10 8 (1.64%) Red Hat Enterprise Linux
11 7 (1.44%) CentOS
11 7 (1.44%) Unix
12 6 (1.23%) AIX
13 3 (0.62%) Windows 7
14 1 (0.21%) Debian
14 1 (0.21%) Mac OS X
14 1 (0.21%) Scientific Linux
14 1 (0.21%) Ubuntu
Processes & Methodologies
1 107 (21.97%) Computer Science
2 104 (21.36%) BCP
3 101 (20.74%) Business Continuity
4 100 (20.53%) Mobile Device Management
5 99 (20.33%) Application Virtualisation
5 99 (20.33%) Business Continuity Planning
5 99 (20.33%) Contract Negotiation
6 84 (17.25%) Problem-Solving
7 72 (14.78%) Customer Service
8 68 (13.96%) ITIL
9 35 (7.19%) Service Management
10 29 (5.95%) Business Intelligence
11 25 (5.13%) DevOps
12 23 (4.72%) Agile
12 23 (4.72%) Stakeholder Management
13 22 (4.52%) Continuous Improvement
13 22 (4.52%) ERP
14 21 (4.31%) Incident Management
15 18 (3.70%) Time Management
16 16 (3.29%) User Experience
Programming Languages
1 42 (8.62%) SQL
2 23 (4.72%) C#
3 21 (4.31%) PowerShell
4 15 (3.08%) VBScript
5 14 (2.87%) Bicep
5 14 (2.87%) Python
5 14 (2.87%) VB
6 6 (1.23%) Perl
7 4 (0.82%) Bash
7 4 (0.82%) Java
7 4 (0.82%) PHP
7 4 (0.82%) Shell Script
8 1 (0.21%) JavaScript
8 1 (0.21%) T-SQL
Qualifications
1 168 (34.50%) Degree
2 101 (20.74%) Computer Science Degree
3 100 (20.53%) Master's Degree
4 62 (12.73%) Security Cleared
5 42 (8.62%) DV Cleared
6 41 (8.42%) SC Cleared
7 19 (3.90%) ITIL Foundation Certificate
8 13 (2.67%) HNC
9 7 (1.44%) Microsoft Certification
10 5 (1.03%) HND
10 5 (1.03%) NVQ Level 3
11 4 (0.82%) A+ Certification
11 4 (0.82%) CIPD
11 4 (0.82%) DBS Check
12 3 (0.62%) Postgraduate
13 2 (0.41%) CCNA
13 2 (0.41%) Cisco Certification
13 2 (0.41%) ITIL Certification
14 1 (0.21%) ACSP
14 1 (0.21%) MBA
Quality Assurance & Compliance
1 14 (2.87%) SLA
2 13 (2.67%) GDPR
3 6 (1.23%) ISO/IEC 27001
4 4 (0.82%) PCI DSS
5 1 (0.21%) Data Quality
5 1 (0.21%) QA
System Software
1 197 (40.45%) Active Directory
2 99 (20.33%) Microsoft App-V
2 99 (20.33%) VMware ESXi
2 99 (20.33%) XenApp
2 99 (20.33%) XenDesktop
3 16 (3.29%) Virtual Desktop
4 15 (3.08%) Virtual Machines
5 10 (2.05%) Firmware
5 10 (2.05%) VMware Infrastructure
6 9 (1.85%) Hyper-V
7 3 (0.62%) vSphere
Systems Management
1 136 (27.93%) SCCM
2 99 (20.33%) AirWatch
3 25 (5.13%) Microsoft Intune
4 24 (4.93%) WSUS
5 15 (3.08%) Kubernetes
6 14 (2.87%) Active Directory Federation Services
6 14 (2.87%) SCOM
7 10 (2.05%) Sysprep
8 5 (1.03%) Jamf Pro
9 4 (0.82%) Autotask
9 4 (0.82%) Grafana
10 1 (0.21%) Packer
10 1 (0.21%) Terraform
Vendors
1 230 (47.23%) Microsoft
2 117 (24.02%) Cisco
3 107 (21.97%) Citrix
4 19 (3.90%) VMware
5 18 (3.70%) Oracle
6 12 (2.46%) Cognos
7 10 (2.05%) ServiceNow
8 7 (1.44%) Apple
9 6 (1.23%) Datto
10 5 (1.03%) Automation Anywhere
10 5 (1.03%) Blue Prism
10 5 (1.03%) iManage
10 5 (1.03%) Pega
10 5 (1.03%) Temenos
10 5 (1.03%) UiPath
10 5 (1.03%) Veeam
10 5 (1.03%) Virgin Media
11 4 (0.82%) Epicor
11 4 (0.82%) Splunk
12 3 (0.62%) Snow