46 to 70 of 83 Support Specialist Jobs in England

outcomes for our customers. POSITION OVERVIEW *This is a hybrid role with 1 office day a week in our York Office* As the Technical Support Specialist, you will become an integral part of a dynamic and close-knit team. Your primary responsibility will be to serve as the … entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software … to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events Monitors after-hours support on a rotating schedule Performs other related duties as assigned Able to work 8:30-5 PM QUALIFICATIONS Experience with SQL and basic SQLServer more »

Craft Specialist - Technical Support Officer Location - Reading area Closing Date: 10th October 2023 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK … benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a Craft Specialist - Technical Support Officer (TSO), you will be predominantly electrical biased and required to carry out the production of task associated documentation (SSoW) including … services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. The TSO will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and adherence to all relevant legislative and company standards within more »

Technical Support - IoT - Pre/Post Sales Midlands/Onsite Salary : up to £55k Interview Process : 2 Stages – within 72 hours – Teams + Face to Face We’ve just started working with an IoT Business based in the midlands that have some pretty aggressive hiring plans for 2024, given … the success of their offering last year, we are looking for a Technical Support Engineer that has experience direct ticket support but also with helping the sales team close more deals on both pre and post sales meetings. Things like WiFi Planning and RF Planning would be a … a great starting point here. My client is seeking an Technical Support Engineer that is looking for a challenge both technically and commercially. You’ll be adept with knowledge of the IoT Eco-system including Wireless protocols such as MQTT , CoAP , WiFi , BLE and cloud technologies within the eco more »

Join a dynamic team as a 1st & 2nd Line Engineer! Exciting projects, client support, and tech training 🚀 Absolute Recruit are excited to be supporting a local IT Managed Service provider in their search for a 1st & 2nd Line Support Engineer. They are an established IT Managed Service Provider … users). Their core focus is providing exceptional IT solutions to their clients, ensuring smooth operations and innovative solutions. The 1st & 2nd Line Support Engineer will be joining a dynamic team with lots on! This means you will be given the opportunity to dip into projects as well as … the usual BAU Support to clients over the phone and on-site. 1st & 2nd Line Support Engineer responsibilities include the following: Comprehensive support for Windows Server OS's, Office 365, Active Directory (including Azure AD), and Hyper-V environments. Supporting both project-based work and ongoing support more »

The European VD Product Support Junior Manager You will join the team of European Product Quality & Lifecycle Strategy, which is part of the Service & Quality team, and belongs to the department of European Customer Satisfaction Operations team. Located in Chertsey, Surrey, we are seeking individuals keen on advanced technologies … Responsibilities! Main scope of the role is to coordinate the communications, the tasks and actions, and act as information point for the 16 technical support teams of European Subsidiaries, for applying quality improvements in market across all product support channels, for all VD group portfolio that ranges from … and other embedded new products, SmartThings Key responsibilities include close collaboration with the European VD Product Quality PIC, the wider Product Quality and Product Support teams and team members to ensure alignment and awareness on key business updates, collaborate with the VD GBM in HQ for NPI – New Product more »

Application Support Engineer - London (Hybrid role) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. My client is looking for a confident self-starter to … provide high level tech support across all applications. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications … used. - Maintain the application support knowledge base. - Build constructive relationships with the development, infrastructure and offshore teams. Key Skills Required - Microsoft SQL Server and .NET. - Azure Administration. - Writing, debugging & scripting in MS Powershell, SQL, Linux/Unix Shell, Bash or other coding language. - Proven experience installing, configuring, and diagnosing more »

1st Line Support Professional - East Grinstead - Permanent - £25-30k per annum Do you thrive in a fast-paced environment and enjoy helping others? Are you a tech whiz with a knack for problem-solving? Then we want to hear from you! We are seeking a motivated and customer … focused 1st Line Support Professional to join our clients growing team in East Grinstead. In this role, you will be the first point of contact for internal and external clients, providing technical support and troubleshooting a wide range of IT issues. What you'll do: Respond to inquiries … via phone, email, and in-person support Troubleshoot common IT problems related to hardware, software, and network connectivity Provide clear and concise explanations to clients with varying levels of technical knowledge Maintain a positive and professional demeanor at all times Contribute to the continuous improvement of our IT support more »

We are hiring a Murex Application Support Associate for a globally renowned investment bank based in the City of London. This new position sits within a high-performing App Support team providing support to critical Front Office applications + more. Experience required: Strong Murex experience Strong App … Support experience Commercial experience supporting 1000 users or more Windows/SQL experience Desired Experience: Experience with SWIFT MQ support experience This role is hybrid remote, with 3 days on-site in their City of London HQ and 2 days work from home. more »

Infrastructure Support Engineer London £40,000 - £45,000 I am searching for a dedicated infrastructure engineer to join my clients small friendly team. The ideal candidate will have excellent communication skills, extensive knowledge of AWS and excellent problem-solving, analytical, and time-management skills. Typical responsibilities will include implementing … MSA vendor Perform and schedule system maintenance activities Schedule and monitor security and audit activities Update and maintain the company network Design, develop, and support new IT systems, as well as provide hands-on assistance to the various internal teams to enable them to deliver professionally engineered solutions Carry … Update Service Desk system tickets (Jira), ensuring timely updates, escalation and resolution for tickets assigned Act as an escalation point from 1st & 2nd line support Facilitate knowledge transfer sessions within the team Evaluate new products and technology for operational use for example administration of containerisation tools and orchestration platforms more »

and tracked tactical vehicles and Systems. The combined strength and assets of these companies brings together military vehicles design, manufacture, integration and through life support expertise of two of Europe's largest Defence companies to service the exacting requirements and capabilities of our global customer base. The organisation also … Critical projects are underway to integrate with Rheinmetall engineering systems and improve data collaboration. The successful candidate will need to help with the configuration, support and implementation of a TeamCenter, NX and Creo solution. Skills/Requirements Working Knowledge of Siemens Teamcenter Working knowledge of Siemens NX/PTC … to the nature of the work, you must be comfortable with us putting you through SC security clearance Main Responsibilities Provide first level technical support to end users via phone, email, teams or in person. Work closely with IT Service providers Performing daily/monthly/annual IT routine more »

Application Support Analyst - Hybrid currently - 2 days in theBirmingham office - up to £36K per annum My client is a multi-national Software company specializing in providing highly scalable and class-leading ERP business solutions for a broad range of manufacturing, retail and distribution companies. Their ERP Software platform is … resolving technical challenges pertaining to ERP software, all while upholding the highest standards of customer service. It's important to note that the designated support hours align with the UK time zone, spanning from 9:00 AM to 5:30 PM. Main Tasks: Accurately recording customer-reported requests through … individual cases to guarantee satisfactory resolutions for customers. Investigating and resolving intricate customer problems. Maintaining a current skill set and knowledge base to proficiently support the client's product. Coordinating with other departments to ensure timely case resolutions. Thoroughly documenting issues and their corresponding resolutions. Identifying and escalating complex more »

Senior Application Support - Leading Buy-Side Firm - £150,000 - £200,000 Harrington Starr have been working closely with a leading Asset Manager based out of Central London. The client in question is looking for a strongly capable and experienced Application Support Analyst who has relevant experience within the … same industry as well as being strong technically. The ideal candidate will have the following: Experience providing L2/3 Application Support within a reputable Buy-side company over the span of your career. Be technically strong with SQL, Linux and Windows environments. Experience reading and debugging scripts within more »

Role Summary: 1st Line Support Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House £25,000-£30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a 1st Line Support … team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role that will allow you access to multi-national clients in a fast-paced, rewarding environment. … This company are ideally looking for someone who has 1-2 years' experience in a 1st Line Support/Helpdesk/ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months experience in a relevant role Excellent communication skills Previous hardware experience (desirable) Previous more »

HR Information System Support Analyst £175 - £250 per day Inside IR35 6 month rolling contract Based near London Liverpool Street Station. 3 days in office 2 WFH. This is a transformation project within the HR function as we migrate from Oracle to SuccessFactors. Your role will report into the … HR Technology team and you'll act as the first line of support to the project. Key Skills required System experience of SuccessFactors in an administration and support capacity. Knowledge of SuccessFactors modules Performance & Goals, Learning, Recruitment and Compensation - or similar. Professional communication skills both verbal and written more »

experienced IT professional, you will work within the Digital Infrastructure team, leading and managing a new team of Infrastructure Technicians. With responsibility for providing support to all aspects of infrastructure, including, server, network and EUC functions. This role will work closely with our team of senior leads with a … and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly … Management Qualification e.g. Prince 2 Foundation Microsoft Certified Professional (MCP) Certification. ITIL Expert or Capability Level qualifications Healthcare leadership qualification Previous Experience Essential Significant specialist knowledge of managing large-scale enterprise ICT infrastructure and critical systems. Experience of effective team working Experience of Cisco and/or VMware and more »

JOIN A COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE! Position: Technical Support Department/Group: Commercial Reporting to: Head of Digital & E-commerce Location: Crownhill, Milton Keynes/Hybrid Working (Flexible is who we are but we would expect this person to travel into … strong, supportive culture and is dedicated to its customers, retail partners, and people who are at the heart of our business. As a Technical Support team member, your primary role entails collaborating with clients to seamlessly integrate finance modules onto their webstores. Your expertise will shine as you address … and forward action plans if not resolved. Configure and maintain clients’ accounts on our primary system. To be successful in the role of Technical Support we require the following skills and experience: Experience in a software support role within a 2nd line support ticket environment. Experience within more »

office locations Rea: Umbrella pay is £385.00/PAYE is £299.79 Overview This particular role sits within the Infrastructure End User Computing team, providing support and technical project implementation. The role holds a range of key responsibilities which covers a number of IT technologies and platforms. Responsibilities as a … key member of the IT Infrastructure Team, working closely with other team members, and colleagues across the IT Department in order to support all systems and technical processes the internal knowledge base with both technical guides for colleagues, and system usage procedures to aid internal staff. excellent customer service … and support for internal staff via email, Teams or face-to-face collaboratively with both internal teams and 3rd party support services on diagnosing and troubleshooting issues related to the system environments. to all IT security policies and assistance in enforcing and monitoring of IT security policies. the more »

Craft Specialist - Technical Support Officer Location - Reading area Closing Date: 10th October 2023 Package - £30,750 - £44,000 (depending on your suitability and level of experience) plus allowance As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK more »

Unleash Your Technical Prowess in an Exciting MSP Environment! Are you a tech-savvy professional with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a … heights! In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of Office 365, Windows, Active Directory, and more »

One of our top IT companies are looking for a IT Support Engineer to join their exciting, fast-paced organization! You will be responsible for providing first and second level IT support to their global employee base. This will be a 3 month rolling contract. Initially this role … Supporting AV equipment. Troubleshoot, and resolve incoming incidents/requests, related to hardware, software, and access issues Work collaboratively with a global team of support technicians Create knowledge base articles and review existing content to keep information up to date Identify and recommend opportunities to automate processes where appropriate more »

Banking tradition, the company is headquartered in the City of London and maintains offices in major financial centres around the world. Job Summary Technical support and troubleshooting for desktop and end user issues. Resolve helpdesk tickets, phone calls, and emails Work with complex problems alongside senior IT staff or … and procedures. Job Requirements Degree or equivalent in IT, computer science, or related field. Least two years of experience in IT helpdesk or desktop support role. Windows, Microsoft Office, and other common software applications. Experience of financial applications such as XTP, Spectrum, Temenos, Born, etc. would be a distinct more »

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation who invest heavily in more »

workflow of responsibilities is maintained using CRM tools, weekly report outs to clients, monitoring mailboxes, use of Frameworks portals and creation of sales documentation. Support: Provide post-implementation technical support to clients, troubleshoot issues, and ensure the optimal functioning of deployed solutions. Design: Collaborate with technical teams to more »

together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »

headcount growth, they are looking to expand the team to accommodate this. The successful End User Computing Engineer will be responsible for providing technical support for users at all levels within the fund, including traders, portfolio managers, quants and C-level stakeholders. This will include taking ownership of all … vendors, understanding business requirements and making suggestions for improvements across the technology stack. Key Requirements 2- 5 years of experience working in a Desktop Support/End User Computing Engineer role Extensive experience with Powershell Expert knowledge of Office 365, Exchange and Virtualised desktop platforms In depth knowledge of more »