Period
to 26 September 2018

The median contractor rate for a Service Desk Analyst was £145 per day in advertised job vacancies in Bedfordshire during the 6 months to 26 September 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
East of England > Bedfordshire
6 months to
26 Sep 2018
Same period 2017 Same period 2016
Rank 50 44 57
Rank change year-on-year -6 +13 -10
Contract jobs requiring a Service Desk Analyst 5 19 3
As % of all contract IT jobs advertised in Bedfordshire 0.90% 2.79% 0.45%
As % of the Job Titles category 0.97% 2.90% 0.47%
Number of daily rates quoted 3 9 2
Bedfordshire median daily rate £145 £130 £145
Median daily rate % change year-on-year +11.54% -10.34% +16.00%
10th Percentile £138 £99 £117
90th Percentile £161 £135 £169
East of England median daily rate £135 £130 £121
% change year-on-year +3.85% +7.22% -6.73%
Number of hourly rates quoted 2 4 0
Bedfordshire median hourly rate £16.58 £14.50 -
Median hourly rate % change year-on-year +14.36% - -
East of England median hourly rate £13.75 £13.50 £16.50
% change year-on-year +1.85% -18.18% +26.92%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Bedfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Bedfordshire
Contract vacancies in Bedfordshire with a recognized job title 514 656 633
% of contract IT jobs with a recognized job title 92.61% 96.47% 94.90%
Number of daily rates quoted 351 455 423
Bedfordshire median daily rate £420 £438 £425
Median daily rate % change year-on-year -4.00% +2.94% +6.25%
10th Percentile £163 £265 £214
90th Percentile £584 £575 £600
East of England median daily rate £425 £415 £400
% change year-on-year +2.41% +3.75% +6.67%
Number of hourly rates quoted 21 15 14
Bedfordshire median hourly rate £17.00 £15.00 £40.00
Median hourly rate % change year-on-year +13.33% -62.50% +28.00%
10th Percentile £12.75 £11.05 £11.80
90th Percentile £23.00 £22.35 £50.78
East of England median hourly rate £17.32 £18.00 £20.32
% change year-on-year -3.78% -11.42% -2.94%

Service Desk Analyst
Job Vacancy Trend in Bedfordshire

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Bedfordshire.

Job vacancy trend for Service Desk Analyst in Bedfordshire

Service Desk Analyst
Contractor Daily Rate Trend in Bedfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Bedfordshire.

Contractor daily rate trend for Service Desk Analyst in Bedfordshire

Service Desk Analyst
Contractor Hourly Rate Trend in Bedfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Bedfordshire.

Contractor hourly rate trend for Service Desk Analyst in Bedfordshire

Service Desk Analyst
Contract Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Bedfordshire region over the 6 months to 26 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedford -5 2 £150 +15.38%
Luton - 1 £140 - 1
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 22 Co-occurring IT Skills in Bedfordshire

For the 6 months to 26 September 2018, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Bedfordshire region featuring Service Desk Analyst in the job title.

1 5 (100.00%) Windows
2 4 (80.00%) Active Directory
3 2 (40.00%) A+ Certification
3 2 (40.00%) SLA
3 2 (40.00%) Microsoft
3 2 (40.00%) Microsoft Office
3 2 (40.00%) ITIL
3 2 (40.00%) HNC
3 2 (40.00%) Service Management
3 2 (40.00%) ITSM
3 2 (40.00%) Incident Management
3 2 (40.00%) Windows 7
3 2 (40.00%) Office 365
3 2 (40.00%) Windows 10
4 1 (20.00%) Active Listening
4 1 (20.00%) Problem-Solving
4 1 (20.00%) Analytical Skills
4 1 (20.00%) Fat Client
4 1 (20.00%) Time Management
4 1 (20.00%) SC Cleared
4 1 (20.00%) Security Cleared
4 1 (20.00%) Thin Client

Service Desk Analyst Skill Set
Co-occurring IT Skills in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (40.00%) Microsoft Office
Cloud Services
1 2 (40.00%) Office 365
Miscellaneous
1 1 (20.00%) Analytical Skills
1 1 (20.00%) Fat Client
1 1 (20.00%) Thin Client
Operating Systems
1 5 (100.00%) Windows
2 2 (40.00%) Windows 10
2 2 (40.00%) Windows 7
Processes & Methodologies
1 2 (40.00%) Incident Management
1 2 (40.00%) ITIL
1 2 (40.00%) ITSM
1 2 (40.00%) Service Management
2 1 (20.00%) Active Listening
2 1 (20.00%) Problem-Solving
2 1 (20.00%) Time Management
Qualifications
1 2 (40.00%) A+ Certification
1 2 (40.00%) HNC
2 1 (20.00%) SC Cleared
2 1 (20.00%) Security Cleared
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 4 (80.00%) Active Directory
Vendors
1 2 (40.00%) Microsoft