Period
to 24 November 2017

The median contractor rate for a Service Desk Analyst was £130 per day in advertised job vacancies in Bedfordshire during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
East of England > Bedfordshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 41 55 53
Rank change year-on-year +14 -2 +12
Contract jobs requiring a Service Desk Analyst 26 3 9
As % of all contract IT jobs advertised in Bedfordshire 3.77% 0.47% 1.32%
As % of the Job Titles category 3.96% 0.50% 1.41%
Number of daily rates quoted 20 1 3
Bedfordshire median daily rate £130 £110 £125
Median daily rate % change year-on-year +18.18% -12.00% -
10th Percentile £123 £105 £102
90th Percentile £135 £115 £197
East of England median daily rate £130 £110 £135
% change year-on-year +18.18% -18.52% -10.00%
Number of hourly rates quoted 3 5 4
Bedfordshire median hourly rate £13.50 £12.05 £20.00
Median hourly rate % change year-on-year +12.03% -39.75% +60.00%
East of England median hourly rate £13.50 £16.00 £14.50
% change year-on-year -15.63% +10.34% +5.45%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Bedfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Bedfordshire
Contract vacancies in Bedfordshire with a recognized job title 657 600 638
% of contract IT jobs with a recognized job title 95.36% 94.19% 93.82%
Number of daily rates quoted 436 387 424
Bedfordshire median daily rate £433 £418 £400
Median daily rate % change year-on-year +3.59% +4.38% -3.32%
10th Percentile £173 £200 £212
90th Percentile £580 £580 £575
East of England median daily rate £413 £388 £388
% change year-on-year +6.45% - +3.33%
Number of hourly rates quoted 18 13 47
Bedfordshire median hourly rate £15.00 £14.00 £37.50
Median hourly rate % change year-on-year +7.14% -62.67% +120.59%
10th Percentile £10.76 £10.70 £12.50
90th Percentile £44.89 £41.60 £50.68
East of England median hourly rate £18.00 £22.50 £20.94
% change year-on-year -20.00% +7.48% +4.68%

Service Desk Analyst
Job Vacancy Trend in Bedfordshire

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Bedfordshire.

Job vacancy trend for Service Desk Analyst in Bedfordshire

Service Desk Analyst
Contractor Daily Rate Trend in Bedfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Bedfordshire.

Contractor daily rate trend for Service Desk Analyst in Bedfordshire

Service Desk Analyst
Contractor Hourly Rate Trend in Bedfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Bedfordshire.

Contractor hourly rate trend for Service Desk Analyst in Bedfordshire

Service Desk Analyst
Contract Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Bedfordshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedford +9 9 £130 -
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Bedfordshire

For the 6 months to 24 November 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Bedfordshire region featuring Service Desk Analyst in the job title.

1 24 (92.31%) Windows
2 21 (80.77%) Active Directory
3 18 (69.23%) Microsoft
4 14 (53.85%) ITIL
5 13 (50.00%) Office 365
6 6 (23.08%) Windows 7
6 6 (23.08%) Service Management
7 5 (19.23%) ITSM
7 5 (19.23%) McAfee
7 5 (19.23%) VMware
7 5 (19.23%) RSA SecurID
7 5 (19.23%) Google
7 5 (19.23%) Microsoft Office
7 5 (19.23%) Citrix
7 5 (19.23%) ITIL Certification
7 5 (19.23%) VoIP
7 5 (19.23%) DHCP
7 5 (19.23%) VPN
7 5 (19.23%) DNS
7 5 (19.23%) Windows Server 2008
7 5 (19.23%) vSphere
7 5 (19.23%) XenApp
7 5 (19.23%) G Suite
7 5 (19.23%) Windows Server
7 5 (19.23%) Windows Server 2012
8 4 (15.38%) Statistics
9 2 (7.69%) SLA
9 2 (7.69%) Windows 10
10 1 (3.85%) Analytical Skills
10 1 (3.85%) Exchange Server 2010

Service Desk Analyst Skill Set
Co-occurring IT Skills in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.85%) Blackberry Enterprise Server
1 1 (3.85%) Exchange Server 2010
1 1 (3.85%) MS Exchange
Applications
1 5 (19.23%) Microsoft Office
Cloud Services
1 13 (50.00%) Office 365
2 5 (19.23%) G Suite
Communications & Networking
1 5 (19.23%) DHCP
1 5 (19.23%) DNS
1 5 (19.23%) VoIP
1 5 (19.23%) VPN
Miscellaneous
1 5 (19.23%) RSA SecurID
2 1 (3.85%) Analytical Skills
2 1 (3.85%) Blackberry
2 1 (3.85%) NHS
Operating Systems
1 24 (92.31%) Windows
2 6 (23.08%) Windows 7
3 5 (19.23%) Windows Server
3 5 (19.23%) Windows Server 2008
3 5 (19.23%) Windows Server 2012
4 2 (7.69%) Windows 10
5 1 (3.85%) Windows 2000
5 1 (3.85%) Windows XP
Processes & Methodologies
1 14 (53.85%) ITIL
2 6 (23.08%) Service Management
3 5 (19.23%) ITSM
4 4 (15.38%) Statistics
5 1 (3.85%) Problem Management
Programming Languages
1 1 (3.85%) PowerShell
Qualifications
1 5 (19.23%) ITIL Certification
2 1 (3.85%) HNC
Quality Assurance & Compliance
1 2 (7.69%) SLA
System Software
1 21 (80.77%) Active Directory
2 5 (19.23%) vSphere
2 5 (19.23%) XenApp
3 1 (3.85%) Terminal Services
Systems Management
1 1 (3.85%) DameWare
1 1 (3.85%) SCCM
Vendors
1 18 (69.23%) Microsoft
2 5 (19.23%) Citrix
2 5 (19.23%) Google
2 5 (19.23%) McAfee
2 5 (19.23%) VMware
3 1 (3.85%) HP
3 1 (3.85%) Remedy