Service Desk Analyst Jobs in the East of England

We are currently recruiting a 1st Line Support analyst working together in partnership with a successful and established business based in Peterborough. You will be responsible taking ownership and resolving users hardware and software issues both over the phone and via e-mail. This is a great opportunity if you are someone who is looking to continue developing your career and gain further... more ▸

Service Desk Analyst/ 1st Line Support - £13 per hour. My client are based in Rickmansworth and looking for a candidate who is able to stick to SLA's and ensure calls are answered. Responsibilities. Multitask and keep on top of ticketing queue. Use the company call logging systems. Track queries/ ticketing/ escalations. Troubleshoot bespoke applications. Some queried on connectivity, basic networking and... more ▸

1st Line Support / Service Desk Analyst - £113.52 per day. I am currently recruiting for a 1st Line Support / Service Desk Analyst based in St Albans on a 3 week contract for a large IT Service Provider. Based at our clients head office the Engineers will report into the Service Desk Team Leader and be responsible for responding to customers queries around Hardware and Warranties... more ▸

We have a fantastic opportunity for an experienced Service Desk Analyst in Peterborough. YOU MUST HOLD CURRENT SC CLEARANCE FOR THIS ROLE! Shift Available - 0700 -2100 - 37.5 hours per week shift rotation. Contracts min 3 months - temp to perm. Answering incoming contacts from customers and to accurately log incidents ensuring all relevant data is captured whilst logging the incident. To provide a single... more ▸

The Senior Service Desk Analyst role is that of providing effective and positive first line customer focussed support through managing calls and handling the resulting incidents or service requests, supporting the service operation using the incident management and request fulfilment processes, in line with Service Desk objectives. The back office role processes requests for customer... more ▸

Looking for experienced Call Centre / Service Desk Analysts to work in a busy inbound IT contact centre in Peterborough. You will need to have a minimum of 1 years experience working on a ticketed IT service desk in a level 1 role / good customer service experience in a call centre or other service environment. Various Shifts. Including weekends on a 1 in 8 rota basis. Hours 07:00 - 21:00 and will include a Saturday and Sunday shifts which... more ▸

We are seeking a talented individual with an excellent customer service ethos and the Networking Troubleshooting ability to operate in a 24/7 Service Desk Analyst role. Excellent Learning and Development Opportunities. Benefits include, Annual holidays excluding public holiday - 25 Days, Cycle to work scheme, Gym discount, Childcare vouchers, sponsored education plan, Bupa cash plan, shopping discounts. You will be joining a fast... more ▸

*1st Line Windows Support required by leading business in Watford. GAIN your promotion to 2nd Line. One of the biggest and most profitable SME's, based in London , are currently on the lookout for a 1st Line Windows Support/Service Desk Analyst (Windows, Active Directory, Exchange ITIL) to join a team of supporting external clients. Upon joining, the 1st Line Windows Support/Service Desk... more ▸

IT Support Engineer / Second Line Desktop / Service Desk Analyst that has experience in site moves, renewing IT equipment, setting up meeting rooms (wePresent / phones etc.) with excellent End User Support skills is required for a well-established Company based in Hemel Hempstead, Hertfordshire. RATE: £150 - 200 per day TYPE: 1 Month Rolling Contract LOCATION: Hemel Hempstead, Hertfordshire TRAVEL REQUIRED: In addition... more ▸