1 to 7 of 7 Service Desk Analyst Jobs in the East of England

We have an exciting opportunity for an IT Service Desk Analyst based in St Albans to join one of our clients on a full-time 3-month fixed term contract basis. Our client has an excellent reputation and are one of the top 40 accountancy practices in … the UK. This requires travel to their multiple sites across Milton Keynes and London, so a driving licence is essential. Responsibilities of the IT Service Desk Analyst Be the first point of contact for users, logging and responding to incidents. Provide predominantly 1st level support with some … level. Troubleshooting, diagnosing and solving problems. Complete skilled investigations. Take ownership of the Asset Management process. Onboard new starters. Requirements for a successful IT Service Desk Analyst Minimum 3 years experience in a similar role providing 1st-level support Excellent working knowledge of Microsoft client operating systems more »

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting … the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post more »

Service Desk Analyst (1st Line) £25,217 Bedford (Hybrid Working) Full time (37 hours per week) Permanent Our residents, shared owners and leaseholders are at the core of everything we do at bpha. With every employee playing an important part in ensuring we continue to provide them … with excellent customer service and maintaining our role as a responsible landlord. We are currently looking for an experienced Service Desk Analyst to join our small but busy 1st line team in Bedford. What you will be doing: Providing 1st line support to approximately500 internal customers more »

Service Desk Analyst Hybrid/Peterborough office- 3 days in office. Only after training is completed (4-6 weeks) 6-month contract (likely to extend & paid weekly) 37.5 hours per week - overtime available Hours between Midday and Midnight Weekend work is required on a rotational basis Working … 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills: 1st line support experience Previous IT Service Desk experience (or similar) Strong Windows and Google skills Strong communication skills Supporting international internal users Full training and support offered as well more »

Service Desk Analyst Hybrid/Peterborough office- 3 days in office. Only after training is completed (4-6 weeks) 6-month contract (likely to extend & paid weekly) 37.5 hours per week - overtime available Hours between Midday and Midnight Weekend work is required on a rotational basis Working … 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills: 1st line support experience Previous IT Service Desk experience (or similar) Strong Windows and Google skills Strong communication skills Supporting international internal users Full training and support offered as well more »

Newstaff Employment Services is recruiting for an IT Service Desk Analyst on a 3 Month Fixed-Term Contract, on behalf of our client based in St Albans, Herts. A full UK driving license is essential Must have at least 3 years experience in a similar role GCSE … Rickmansworth and London. Main Duties: Be the first point contact for users, logging and responding to incidents, using there ITSM platform. Providing excellent customer service to colleagues and users. Complete relevant and skilled investigations before escalating to the 2nd line team. Onboarding new starters, including conducting inductions and providing more »

providing leading best of breed IT hardware, software, networking and peripheral products who are seeking an enthusiastic 1 st and 2 nd Line Support Service/Help Desk Engineer with a minimum 2 - 3 years experience. You may come from an MSP, Managed Service Provider or similar … You will have excellent exposure to Windows, Active Directory, Office 365, Azure and some networking resolving more complex issues and escalations. 2 nd Line Service Desk/Help Desk Support Office 365 support Azure Firewall management Network troubleshooting You must have excellent communication skills and be polite more »