Service Desk Analyst Jobs in the East of England

Service Desk Analyst Service Desk Analyst Location: Peterborough. Hourly Rate: £11 an hour. Contract role - Perm. Your role will include: Answering incoming contacts from customers. Accurately log incidents ensuring all relevant data is captured whilst logging the incident. To provide a single point of contact to customers. Ensuring incidents are fully managed through to resolution. You should send your... more ▸

Location: Peterborough. Hourly Rate: £11 an hour. Contract role - Perm. Your role will include: Answering incoming contacts from customers. Accurately log incidents ensuring all relevant data is captured whilst logging the incident. To provide a single point of contact to customers. Ensuring incidents are fully managed through to resolution... Excellent... more ▸

About The Role. Are you an IT Service Desk Analyst looking for a new challenge in a rewarding environment? We provide health care services nationwide, when compared to comparable NHS services in these areas, these centres provide a faster clinical assessment service than attending a local hospital. We aim to continue reducing waiting times across all these regions. The smooth running of our varied... more ▸

SCC - Specialist Computer Centres is the leading IT services organisation in Europe. We have been established for over 40 years and have a turnover in excess of £3 billion. Our business continues to grow creating an opportunity for a 1st Line Service Desk Analyst to join our team in Stevenage. Overall Job Purpose. To act as the single point of contact between our customers and SCC. To handle all... more ▸

Service Desk Analyst. Up to £30,000. Cambridgeshire. Monday to Friday, 40 hours per week. The role: Service Desk Analyst will be working as part of a dedicated team you will be primarily dealing with IT support issues, assisting staff across multiple locations within UK. *Primarily a desk-based role, the Service Desk Analyst will handle Service Requests and reported Incidents received by phone, email, ticketing... more ▸

Our client is urgently looking to appoint a Service Desk Analyst into their vibrant team, on a permanent basis... The role is based in St Neots and you will cover day time shifts from Monday through to Friday. Very occasional out of hours support may be required, however this is... more ▸

IT Service Desk Analyst. A Nationwide Organisation with over many sites across the UK with over 1500 staff member who thrive on moving forward with innovative thinking, are now looking for. IT Service Desk Analyst. The successful candidates will join an excellent support team and will provide 1st and 2nd Line Technical Support across the business. You... more ▸

The Role. The CAE Service Desk Analyst will play an integral role within the team supporting CAE’s internal and external customer base. As a Service Desk Analyst within CAE, your primary focus will be to provide 1st line support to CAE’s customer base 24x7. Working a shift pattern of 4 days on 4 days off and a mixture of nights and days. Travel to customer... more ▸

Job Title: IT Service Desk Analyst. Location/ Division: Ipswich / Group Enabling Departments. Reports To: IT Service Desk Team Leader. About ISG ISG is a dynamic construction services company, delivering robust and future-proofed places that help people and businesses thrive. Our 2,800 worldwide specialists in fit-out, technology, construction and development deliver not just buildings, but also an exceptional delivery... more ▸

Managing tickets via service management tool ITSM. Advanced troubleshooting and root cause analysis... Mobile device support (Apple/Android) Active Directory Users and Computer administration. Windows 7x/10 support. MAC OS X support... Microsoft Windows 7+ Windows Server 2008+ Active Directory. Microsoft Exchange. Office 365... Skype Business. SCCM. ITIL Best Practices..... more ▸

I have an urgent requirement for a number of Service Desk Analysts who have experience with providing 1st Line Support, within a Service Desk environment. Reporting into the Service Operations Team Leader, you will be responsible for providing a single point of contact to all customers by responding to incoming calls/emails, ensuring incidents are fully managed through to resolution. IR35: Inside. Location: Peterborough/Remote... more ▸

SCC - Specialist Computer Centres is the leading IT services organisation in Europe. We have been established for over 40 years and have a turnover in excess of £3 billion. Our business continues to grow creating an opportunity for a 2nd Line Service Desk Analyst to join our team in Stevenage. Overall Job Purpose: The role of 2 nd Line Service Desk analyst is required for the 2 nd line call resolution... more ▸

Job title: Junior Service Desk Analyst. Location: Altrincham (Home and officed based) Salary range: £18k to £22k. This is an excellent opportunity for a self-motivated, driven individual, passionate about providing excellent customer service and looking to progress in a Software Support role within an innovative software company. Our client is one of the UK’s largest software companies, with over 30 years of proven expertise... more ▸