The median contractor rate for a Service Desk Analyst was £130 per day in advertised job vacancies in the East of England during the 3 months to 26 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
England / East of England
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 113 49 72
Rank change year-on-year -64 +23  
Contract jobs requiring a Service Desk Analyst 22 86 78
As % of all contract IT jobs advertised in the East of England 0.95% 3.44% 2.55%
As % of the Job Titles category 1.01% 3.58% 2.67%
Number of daily rates quoted 7 31 15
Median daily rate £130 £125 £115
Median daily rate % change year-on-year +4.00% +8.69%  
90% offered a daily rate of more than £107 £100 £79
10% offered a daily rate of more than £175 £165 £130
UK excluding London median daily rate £115 £125 £125
% change year-on-year -8.00% -  
Number of hourly rates quoted 11 43 50
Median hourly rate £14.00 £16.50 £12.40
Median hourly rate % change year-on-year -15.15% +33.06%  
90% offered a hourly rate of more than £10.00 £13.46 £11.00
10% offered a hourly rate of more than £25.00 £19.00 £19.00
UK excluding London median hourly rate £13.00 £14.00 £13.00
% change year-on-year -7.14% +7.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
East of England
Contract job vacancies with a job title containing a recognized job role 2185 2403 2918
As % of all contract IT job vacancies advertised in the East of England 93.90% 96.16% 95.30%
Number of daily rates quoted 1267 1368 1734
Median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.66%  
90% offered a daily rate of more than £225 £163 £200
10% offered a daily rate of more than £550 £545 £500
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 173 192 253
Median hourly rate £17.50 £16.50 £17.00
Median hourly rate % change year-on-year +6.06% -2.94%  
90% offered a hourly rate of more than £11.02 £12.00 £10.50
10% offered a hourly rate of more than £45.00 £40.00 £41.00
UK excluding London median hourly rate £17.50 £17.45 £16.00
% change year-on-year +0.28% +9.06%  

Service Desk Analyst
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in the East of England

Service Desk Analyst
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in the East of England.

Contractor daily rate trend for Service Desk Analyst in the East of England

Service Desk Analyst
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in the East of England.

Contractor hourly rate trend for Service Desk Analyst in the East of England

Service Desk Analyst
Contractor Hourly Rate Histogram in the East of England

The hourly rate distribution of IT jobs citing Service Desk Analyst in the East of England over the 3 months to 26 June 2017.

Contractor hourly rate histogram for Service Desk Analyst in the East of England

Service Desk Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the East of England region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -3 12 £111 +3.48% 2
Bedfordshire -3 6 £130 -10.34% 1
Hertfordshire -13 2 £135 +50.00% 1
Suffolk +4 1 £150 +15.38%
Essex -55 1 - - 1
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 26 June 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Service Desk Analyst in the job title.

1 26 (53.06%) Windows
2 17 (34.69%) ITIL
2 17 (34.69%) Active Directory
3 13 (26.53%) Microsoft
3 13 (26.53%) Windows 7
4 12 (24.49%) SLA
5 11 (22.45%) Microsoft Office
6 7 (14.29%) Office 365
7 6 (12.24%) Service Management
8 5 (10.20%) Security Cleared
8 5 (10.20%) Windows XP
8 5 (10.20%) Windows 10
9 4 (8.16%) Citrix
9 4 (8.16%) Mac OS X
9 4 (8.16%) Internet
10 3 (6.12%) Driving Licence
10 3 (6.12%) ServiceNow
10 3 (6.12%) SC Cleared
11 2 (4.08%) Data Centre
11 2 (4.08%) Skype for Business
11 2 (4.08%) SystmOne
11 2 (4.08%) MS Exchange
11 2 (4.08%) Incident Management
11 2 (4.08%) Agile Software Development
11 2 (4.08%) Business Analysis
11 2 (4.08%) Service Delivery
11 2 (4.08%) Finance
11 2 (4.08%) Publishing
11 2 (4.08%) Migration
12 1 (2.04%) Stakeholder Management

Service Desk Analyst Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.08%) MS Exchange
1 2 (4.08%) Skype for Business
2 1 (2.04%) Blackberry Enterprise Server
2 1 (2.04%) Exchange Server 2007
2 1 (2.04%) IBM Notes
Applications
1 11 (22.45%) Microsoft Office
2 1 (2.04%) Microsoft Excel
Business Applications
1 2 (4.08%) SystmOne
2 1 (2.04%) Payment Gateway
Cloud Services
1 7 (14.29%) Office 365
2 1 (2.04%) Amazon AWS
2 1 (2.04%) IaaS
2 1 (2.04%) Microsoft Azure
Communications & Networking
1 4 (8.16%) Internet
2 1 (2.04%) DHCP
2 1 (2.04%) DNS
2 1 (2.04%) LDAP
General
1 2 (4.08%) Finance
1 2 (4.08%) Publishing
Libraries, Frameworks & Software Standards
1 1 (2.04%) HTML
Miscellaneous
1 3 (6.12%) Driving Licence
2 2 (4.08%) Data Centre
3 1 (2.04%) Blackberry
3 1 (2.04%) Client/Server
3 1 (2.04%) NHS
3 1 (2.04%) Private Cloud
Operating Systems
1 26 (53.06%) Windows
2 13 (26.53%) Windows 7
3 5 (10.20%) Windows 10
3 5 (10.20%) Windows XP
4 4 (8.16%) Mac OS X
5 1 (2.04%) Android
5 1 (2.04%) CentOS
5 1 (2.04%) Linux
5 1 (2.04%) Ubuntu
5 1 (2.04%) Windows 8
Processes & Methodologies
1 17 (34.69%) ITIL
2 6 (12.24%) Service Management
3 2 (4.08%) Agile Software Development
3 2 (4.08%) Business Analysis
3 2 (4.08%) Incident Management
3 2 (4.08%) Migration
3 2 (4.08%) Service Delivery
4 1 (2.04%) Asset Management
4 1 (2.04%) CRM
4 1 (2.04%) E-Commerce
4 1 (2.04%) ITSM
4 1 (2.04%) Problem Management
4 1 (2.04%) SDLC
4 1 (2.04%) Stakeholder Management
4 1 (2.04%) Use Case
4 1 (2.04%) Waterfall
4 1 (2.04%) Workflow
4 1 (2.04%) Workflow Analysis
Programming Languages
1 1 (2.04%) Java
1 1 (2.04%) PHP
Qualifications
1 5 (10.20%) Security Cleared
2 3 (6.12%) SC Cleared
3 1 (2.04%) A+ Certification
3 1 (2.04%) Degree
3 1 (2.04%) ITIL Certification
3 1 (2.04%) MCP
3 1 (2.04%) MCSA
3 1 (2.04%) MCSE
3 1 (2.04%) Microsoft Certification
Quality Assurance & Compliance
1 12 (24.49%) SLA
System Software
1 17 (34.69%) Active Directory
2 1 (2.04%) XenApp
Systems Management
1 1 (2.04%) SCCM
Vendors
1 13 (26.53%) Microsoft
2 4 (8.16%) Citrix
3 3 (6.12%) ServiceNow
4 1 (2.04%) Adobe
4 1 (2.04%) Apple
4 1 (2.04%) Cisco
4 1 (2.04%) CommVault
4 1 (2.04%) HP
4 1 (2.04%) Lotus
4 1 (2.04%) McAfee
4 1 (2.04%) Sophos
4 1 (2.04%) Symantec
Rickmansworth, Hertfordshire
Lorien Resourcing
Posted: 14 hours ago
Sandy, Bedfordshire
Square One Resources
Rate: £130 per day
Posted: 6 days ago
Norwich, Norfolk
HAYS INFORMATION TECHNOLOGY
Rate: £10.43 - £12.53 per hour
Posted: 6 days ago