Customer Experience Contracts in Belfast

Customer Experience (CX)
County Antrim > Belfast

The table below provides summary statistics for contract job vacancies advertised in Belfast requiring Customer Experience skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Experience over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 26 19 20
Rank change year-on-year -7 +1 +11
Contract jobs citing Customer Experience 4 4 4
As % of all contract jobs advertised in Belfast 2.72% 3.23% 2.44%
As % of the Processes & Methodologies category 2.96% 4.40% 3.01%
Number of daily rates quoted 2 2 2
10th Percentile - - £220
25th Percentile - - £250
Median daily rate (50th Percentile) £148 £435 £300
Median % change year-on-year -65.98% +45.00% -
75th Percentile - - £350
90th Percentile - - £380
County Antrim median daily rate £148 £435 £300
% change year-on-year -65.98% +45.00% -
Number of hourly rates quoted 2 0 1
10th Percentile - - -
25th Percentile - - £13.75
Median hourly rate £24.18 - £17.50
75th Percentile - - £21.25
90th Percentile - - -
County Antrim median hourly rate £24.18 - £17.50
% change year-on-year - - +11.18%

All Process and Methodology Skills
Belfast

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Belfast.

Contract vacancies with a requirement for process or methodology skills 135 91 133
As % of all contract IT jobs advertised in Belfast 91.84% 73.39% 81.10%
Number of daily rates quoted 88 56 69
10th Percentile £154 £211 £164
25th Percentile £295 £345 £258
Median daily rate (50th Percentile) £410 £500 £400
Median % change year-on-year -18.00% +25.00% -9.35%
75th Percentile £532 £575 £515
90th Percentile £625 £663 £638
County Antrim median daily rate £410 £500 £400
% change year-on-year -18.00% +25.00% -9.35%
Number of hourly rates quoted 12 6 14
10th Percentile £22.50 - £13.40
25th Percentile £23.76 £12.25 £13.91
Median hourly rate £32.13 £12.62 £15.25
Median % change year-on-year +154.56% -17.25% +34.24%
75th Percentile £58.85 £14.78 £16.78
90th Percentile £78.47 £19.19 £18.12
County Antrim median hourly rate £26.59 £14.19 £15.25
% change year-on-year +87.45% -6.98% -3.11%

Customer Experience
Job Vacancy Trend in Belfast

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Belfast.

Job vacancy trend for Customer Experience in Belfast

Customer Experience
Contractor Daily Rate Trend in Belfast

3-month moving average daily rate quoted in jobs citing Customer Experience in Belfast.

Daily rate trend for Customer Experience in Belfast

Customer Experience
Contractor Hourly Rate Trend in Belfast

3-month moving average hourly rates quoted in jobs citing Customer Experience in Belfast.

Hourly rate trend for Customer Experience in Belfast

Customer Experience
Co-occurring Skills and Capabilities in Belfast by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (100.00%) Microsoft 365
Communications & Networking
1 4 (100.00%) VPN
General
1 4 (100.00%) Social Skills
Job Titles
1 2 (50.00%) Microsoft 365 Engineer
1 2 (50.00%) Support Engineer
1 2 (50.00%) Windows Engineer
1 2 (50.00%) Windows Support Engineer
2 1 (25.00%) Customer Engineer
2 1 (25.00%) Customer-Facing Engineer
2 1 (25.00%) Deskside Engineer
Miscellaneous
1 4 (100.00%) BYOD
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows 10
1 4 (100.00%) Windows 7
Processes & Methodologies
1 2 (50.00%) Customer Service
1 2 (50.00%) Service Delivery
Quality Assurance & Compliance
1 2 (50.00%) SLA
Vendors
1 4 (100.00%) ServiceNow
2 2 (50.00%) Computacenter