Customer Experience Jobs in Belfast

Customer Experience (CX)
County Antrim > Belfast

The following table provides summary statistics for permanent job vacancies advertised in Belfast with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 30 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 29 84 55
Rank change year-on-year +55 -29 -8
Permanent jobs citing Customer Experience 34 9 9
As % of all permanent jobs advertised in Belfast 6.68% 1.20% 1.89%
As % of the Processes & Methodologies category 7.51% 1.23% 1.94%
Number of salaries quoted 27 7 5
10th Percentile £31,400 £32,000 -
25th Percentile £33,500 £32,500 £37,500
Median annual salary (50th Percentile) £35,000 £35,000 £40,000
Median % change year-on-year - -12.50% -
75th Percentile £87,500 £65,000 £42,500
90th Percentile £88,500 £66,600 -
County Antrim median annual salary £35,000 £35,000 £40,000
% change year-on-year - -12.50% -

All Process and Methodology Skills
Belfast

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Belfast with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 453 732 463
As % of all permanent jobs advertised in Belfast 89.00% 97.73% 97.06%
Number of salaries quoted 231 394 262
10th Percentile £30,000 £31,250 £27,500
25th Percentile £33,500 £37,250 £32,500
Median annual salary (50th Percentile) £57,276 £50,000 £46,750
Median % change year-on-year +14.55% +6.95% +16.88%
75th Percentile £69,275 £62,500 £59,688
90th Percentile £90,000 £68,925 £70,000
County Antrim median annual salary £55,000 £50,000 £45,000
% change year-on-year +10.00% +11.11% +12.50%

Customer Experience
Job Vacancy Trend in Belfast

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Belfast.

Job vacancy trend for Customer Experience in Belfast

Customer Experience
Salary Trend in Belfast

3-month moving average salary quoted in jobs citing Customer Experience in Belfast.

Salary trend for Customer Experience in Belfast

Customer Experience
Salary Histogram in Belfast

Salary distribution for jobs citing Customer Experience in Belfast over the 6 months to 30 April 2024.

Salary histogram for Customer Experience in Belfast

Customer Experience
Co-occurring Skills and Capabilities in Belfast by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (52.94%) SharePoint
Applications
1 2 (5.88%) Sketch
Cloud Services
1 17 (50.00%) Microsoft 365
2 2 (5.88%) Figma
2 2 (5.88%) Heroku
2 2 (5.88%) Miro
Communications & Networking
1 1 (2.94%) DNS
1 1 (2.94%) HTTP
1 1 (2.94%) TCP/IP
General
1 17 (50.00%) Marketing
2 16 (47.06%) Electronics
2 16 (47.06%) Finance
2 16 (47.06%) Manufacturing
2 16 (47.06%) Public Sector
2 16 (47.06%) Telecoms
3 6 (17.65%) Analytical Skills
4 4 (11.76%) Social Skills
Job Titles
1 17 (50.00%) 1st Line Support
1 17 (50.00%) Service Desk Support
2 16 (47.06%) Customer Engineer
2 16 (47.06%) Customer Support Engineer
2 16 (47.06%) Support Engineer
3 15 (44.12%) 1st Line Engineer
3 15 (44.12%) 1st Line Support Engineer
3 15 (44.12%) Service Desk Engineer
4 9 (26.47%) Software Engineer
5 6 (17.65%) Analyst
6 3 (8.82%) Senior
7 2 (5.88%) 1st Line Support Analyst
7 2 (5.88%) Designer
7 2 (5.88%) Senior Designer
7 2 (5.88%) Senior UI Designer
7 2 (5.88%) Service Analyst
7 2 (5.88%) Service Desk Analyst
7 2 (5.88%) Support Analyst
7 2 (5.88%) UI Designer
7 2 (5.88%) UX Designer
Libraries, Frameworks & Software Standards
1 6 (17.65%) REST
1 6 (17.65%) SOAP
1 6 (17.65%) Web Services
2 2 (5.88%) HTML
3 1 (2.94%) CSS
3 1 (2.94%) XML
Miscellaneous
1 9 (26.47%) Greenfield Project
Processes & Methodologies
1 21 (61.76%) Coaching
2 18 (52.94%) Incident Management
2 18 (52.94%) Mentoring
3 16 (47.06%) Business Intelligence
3 16 (47.06%) Digital Marketing
3 16 (47.06%) Programme Management
4 12 (35.29%) Problem-Solving
5 11 (32.35%) Digital Customer Experience
6 9 (26.47%) Software Engineering
7 6 (17.65%) Architectural Design
7 6 (17.65%) Batch Processing
8 5 (14.71%) Project Management
9 4 (11.76%) Co-Creation
9 4 (11.76%) Continuous Improvement
9 4 (11.76%) Creative Problem-Solving
9 4 (11.76%) Performance Optimisation
10 3 (8.82%) Stakeholder Management
11 2 (5.88%) Actionable Insight
11 2 (5.88%) Prototyping
11 2 (5.88%) User Experience
Programming Languages
1 6 (17.65%) Java
2 1 (2.94%) JavaScript
Qualifications
1 2 (5.88%) SC Cleared
1 2 (5.88%) Security Cleared
Quality Assurance & Compliance
1 2 (5.88%) Accessibility
1 2 (5.88%) WCAG
Vendors
1 17 (50.00%) Microsoft
2 16 (47.06%) SAP
3 9 (26.47%) Guidewire