Period
to 27 July 2017

The table below looks at the prevalence of the term IVR in contract job vacancies advertised in Berkshire. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 6 months to 27 July 2017 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
South East > Berkshire
6 months to
27 Jul 2017
Same period 2016 Same period 2015
Rank 142 174 180
Rank change year-on-year +32 +6 +2
Contract jobs citing IVR 10 10 11
As % of all contract IT jobs advertised in Berkshire 0.26% 0.21% 0.20%
As % of the Miscellaneous category 0.88% 0.72% 0.69%
Number of daily rates quoted 7 6 11
Berkshire median daily rate £425 £450 £525
Median daily rate % change year-on-year -5.56% -14.29% +16.67%
10th Percentile £302 £319 £475
90th Percentile £495 £522 £575
South East median daily rate £390 £425 £488
% change year-on-year -8.24% -12.82% +34.48%
Number of hourly rates quoted 0 0 0
Berkshire median hourly rate - - -
South East median hourly rate £22.50 - -

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Berkshire with a requirement for generic IT skills.

Generic IT Skills
Berkshire
Contract job vacancies with a requirement for generic IT skills 1133 1390 1594
As % of all contract IT job vacancies advertised in Berkshire 29.78% 28.54% 29.32%
Number of daily rates quoted 515 745 812
Berkshire median daily rate £413 £400 £400
Median daily rate % change year-on-year +3.13% - +14.29%
10th Percentile £243 £251 £210
90th Percentile £600 £550 £535
South East median daily rate £400 £400 £375
% change year-on-year - +6.67% +7.14%
Number of hourly rates quoted 61 56 62
Berkshire median hourly rate £15.00 £17.50 £18.50
Median hourly rate % change year-on-year -14.29% -5.41% +5.71%
10th Percentile £11.25 £11.63 £12.50
90th Percentile £34.16 £34.13 £38.68
South East median hourly rate £18.00 £23.00 £17.11
% change year-on-year -21.74% +34.42% -14.45%

IVR
Job Vacancy Trend in Berkshire

Job postings citing IVR as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for IVR in Berkshire

IVR
Contractor Daily Rate Trend in Berkshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in Berkshire.

Contractor daily rate trend for IVR in Berkshire

IVR
Contractor Daily Rate Histogram in Berkshire

The daily rate distribution of IT jobs citing IVR in Berkshire over the 6 months to 27 July 2017.

Contractor daily rate histogram for IVR in Berkshire

IVR
Contractor Hourly Rate Trend in Berkshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IVR in Berkshire.

Contractor hourly rate trend for IVR in Berkshire

IVR
Contract Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the Berkshire region over the 6 months to 27 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +21 5 £489 +8.61%
Slough - 2 £388 -
IVR
South East

For the 6 months to 27 July 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Berkshire region with a requirement for IVR.

1 6 (60.00%) Cisco
2 4 (40.00%) CTI
2 4 (40.00%) CRM
2 4 (40.00%) WFM
2 4 (40.00%) Cisco CUCM
3 3 (30.00%) Verint
3 3 (30.00%) Degree
3 3 (30.00%) IT Strategy
3 3 (30.00%) Telecoms
3 3 (30.00%) ITIL
4 2 (20.00%) SQL
4 2 (20.00%) LAN
4 2 (20.00%) VoIP
4 2 (20.00%) WAN
4 2 (20.00%) BCP
4 2 (20.00%) VXML
4 2 (20.00%) Genesys
4 2 (20.00%) Validation
4 2 (20.00%) Change Management
4 2 (20.00%) Cisco IPCC
4 2 (20.00%) Information Security
4 2 (20.00%) IP Telephony
4 2 (20.00%) Billing
4 2 (20.00%) Business Analysis
4 2 (20.00%) Cisco ICM
4 2 (20.00%) Unified Communications
4 2 (20.00%) Cisco ICM Scripting
5 1 (10.00%) Workforce Optimisation
5 1 (10.00%) Virtual Machines
5 1 (10.00%) Customer Requirements

IVR
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (10.00%) Microsoft Office
Communications & Networking
1 4 (40.00%) CTI
2 2 (20.00%) Cisco ICM
2 2 (20.00%) IP Telephony
2 2 (20.00%) LAN
2 2 (20.00%) Unified Communications
2 2 (20.00%) VoIP
2 2 (20.00%) WAN
3 1 (10.00%) Broadband
3 1 (10.00%) Cisco IPT
3 1 (10.00%) PBX
3 1 (10.00%) PSTN
Database & Business Intelligence
1 1 (10.00%) Apache Cassandra
1 1 (10.00%) MySQL
1 1 (10.00%) Relational Database
1 1 (10.00%) SQL Server
Development Applications
1 1 (10.00%) Bugzilla
1 1 (10.00%) Git (software)
1 1 (10.00%) JIRA
1 1 (10.00%) Selenium
1 1 (10.00%) Subversion
1 1 (10.00%) Trac
General
1 3 (30.00%) Telecoms
2 2 (20.00%) Billing
Job Titles
1 2 (20.00%) Cisco Specialist
1 2 (20.00%) Designer
1 2 (20.00%) IP Specialist
1 2 (20.00%) Solutions Designer
2 1 (10.00%) Agile Tester
2 1 (10.00%) Architect
2 1 (10.00%) Cisco IPT Specialist
2 1 (10.00%) Consultant
2 1 (10.00%) Design Engineer
2 1 (10.00%) Escalation Manager
2 1 (10.00%) Genesys Consultant
2 1 (10.00%) Incident Manager
2 1 (10.00%) ITIL Manager
2 1 (10.00%) Project Manager
2 1 (10.00%) Senior Consultant
2 1 (10.00%) Senior Manager
2 1 (10.00%) Senior Project Manager
2 1 (10.00%) Software Tester
2 1 (10.00%) Solutions Architect
2 1 (10.00%) Tester
Libraries, Frameworks & Software Standards
1 2 (20.00%) VXML
2 1 (10.00%) Flash
Miscellaneous
1 1 (10.00%) Management Information System
1 1 (10.00%) Mobile App
1 1 (10.00%) User Experience
Operating Systems
1 1 (10.00%) Linux
1 1 (10.00%) Red Hat Enterprise Linux
1 1 (10.00%) Windows
Processes & Methodologies
1 4 (40.00%) CRM
1 4 (40.00%) WFM
2 3 (30.00%) IT Strategy
2 3 (30.00%) ITIL
3 2 (20.00%) BCP
3 2 (20.00%) Business Analysis
3 2 (20.00%) Change Management
3 2 (20.00%) Cisco ICM Scripting
3 2 (20.00%) Information Security
3 2 (20.00%) Validation
4 1 (10.00%) Agile Software Development
4 1 (10.00%) Data Modelling
4 1 (10.00%) E-Commerce
4 1 (10.00%) ETL
4 1 (10.00%) Migration
4 1 (10.00%) Network Design
4 1 (10.00%) Service Management
4 1 (10.00%) Software Engineering
4 1 (10.00%) Software Testing
4 1 (10.00%) Stakeholder Management
Programming Languages
1 2 (20.00%) SQL
2 1 (10.00%) Java
2 1 (10.00%) T-SQL
Qualifications
1 3 (30.00%) Degree
2 1 (10.00%) CCIE
2 1 (10.00%) CCNA
2 1 (10.00%) CCNP
2 1 (10.00%) Cisco Certification
2 1 (10.00%) SC Cleared
2 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 1 (10.00%) QA
System Software
1 1 (10.00%) Virtual Machines
Systems Management
1 4 (40.00%) Cisco CUCM
2 2 (20.00%) Cisco IPCC
3 1 (10.00%) Cisco UCCE
3 1 (10.00%) Cisco UCCX
Vendors
1 6 (60.00%) Cisco
2 3 (30.00%) Verint
3 2 (20.00%) Genesys
4 1 (10.00%) Avaya
4 1 (10.00%) CA
4 1 (10.00%) Huawei
4 1 (10.00%) Microsoft
4 1 (10.00%) NICE Systems
4 1 (10.00%) Oracle
4 1 (10.00%) Red Hat