The table below looks at the prevalence of the term IVR in contract job vacancies advertised in the South East. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 3 months to 26 March 2017 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Interactive Voice Response (IVR)
England / South East
Rank 216 260 246
Rank change year-on-year +44 -14  
Contract jobs citing IVR 24 5 14
As % of all contract IT jobs advertised in the South East 0.31% 0.054% 0.14%
As % of the Miscellaneous category 1.01% 0.18% 0.51%
Number of daily rates quoted 10 4 7
Median daily rate £425 £396 £425
Median daily rate % change year-on-year +7.25% -6.76%  
90% offered a daily rate of more than £331 £263 £300
10% offered a daily rate of more than £469 £509 £592
UK excluding London median daily rate £363 £388 £381
% change year-on-year -6.45% +1.63%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £18.00 -

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for generic IT skills.

Generic IT Skills
South East
Contract job vacancies with a requirement for generic IT skills 2376 2763 2755
As % of all contract IT job vacancies advertised in the South East 30.73% 29.96% 28.10%
Number of daily rates quoted 1349 1651 1434
Median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.66% -  
90% offered a daily rate of more than £220 £250 £225
10% offered a daily rate of more than £538 £525 £525
UK excluding London median daily rate £395 £375 £375
% change year-on-year +5.33% -  
Number of hourly rates quoted 129 149 160
Median hourly rate £17.50 £38.50 £19.50
Median hourly rate % change year-on-year -54.54% +97.43%  
90% offered a hourly rate of more than £12.25 £13.00 £12.45
10% offered a hourly rate of more than £46.26 £60.49 £45.00
UK excluding London median hourly rate £19.25 £28.50 £18.75
% change year-on-year -32.45% +52.00%  

IVR
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East citing IVR as a proportion of all contract or permanent IT jobs with a match in the Miscellaneous category.

Job vacancy trend for IVR in the South East

IVR
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in the South East.

Contractor daily rate trend for IVR in the South East

IVR
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing IVR in the South East over the 3 months to 26 March 2017.

Contractor daily rate histogram for IVR in the South East

IVR
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR in the South East.

Contractor hourly rate trend for IVR in the South East

IVR
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the South East region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire - 12 £350 -
Berkshire +33 8 £425 -15.00% 1
Hampshire +11 2 - -
Surrey - 2 £444 -
IVR
England

IVR
Top 30 Related IT Skills in the South East

For the 6 months to 26 March 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for IVR.

1 35 (62.50%) Cisco
2 27 (48.21%) VoIP
3 23 (41.07%) Cisco Certification
4 20 (35.71%) Avaya
5 19 (33.93%) CTI
6 18 (32.14%) CCNA
7 16 (28.57%) Telecoms
8 13 (23.21%) Ethernet
8 13 (23.21%) F5
8 13 (23.21%) Analytical Skills
9 12 (21.43%) Workflow
10 11 (19.64%) Remedy
10 11 (19.64%) Customer Requirements
11 10 (17.86%) Cisco CUCM
11 10 (17.86%) DNS
11 10 (17.86%) CCNP
11 10 (17.86%) PBX
12 9 (16.07%) WAN
12 9 (16.07%) Genesys
12 9 (16.07%) Finance
13 8 (14.29%) Driving Licence
13 8 (14.29%) PSTN
13 8 (14.29%) CRM
14 7 (12.50%) ADSL
14 7 (12.50%) MPLS
14 7 (12.50%) Firewall
14 7 (12.50%) Retail
14 7 (12.50%) Data Centre
14 7 (12.50%) Unified Communications
14 7 (12.50%) High Availability

IVR
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.36%) Skype for Business
2 1 (1.79%) Oracle Collaboration Suite
2 1 (1.79%) WebSphere
Applications
1 4 (7.14%) MS Office
2 3 (5.36%) MS Excel
3 2 (3.57%) MS Visio
Communications & Networking
1 27 (48.21%) VoIP
2 19 (33.93%) CTI
3 13 (23.21%) Ethernet
4 10 (17.86%) DNS
4 10 (17.86%) PBX
5 9 (16.07%) WAN
6 8 (14.29%) PSTN
7 7 (12.50%) ADSL
7 7 (12.50%) Firewall
7 7 (12.50%) MPLS
7 7 (12.50%) Unified Communications
8 5 (8.93%) IP Telephony
9 4 (7.14%) Cisco ICM
10 3 (5.36%) Cisco IPT
10 3 (5.36%) H.323
10 3 (5.36%) Skype
11 2 (3.57%) LAN
11 2 (3.57%) MVNO
12 1 (1.79%) Broadband
12 1 (1.79%) LDAP
Database & Business Intelligence
1 2 (3.57%) SQL Server
2 1 (1.79%) Apache Cassandra
2 1 (1.79%) Data Warehouse
2 1 (1.79%) Hadoop
2 1 (1.79%) MongoDB
2 1 (1.79%) MySQL
2 1 (1.79%) Relational Database
Development Applications
1 3 (5.36%) JIRA
2 1 (1.79%) Bugzilla
2 1 (1.79%) Cucumber
2 1 (1.79%) Git (software)
2 1 (1.79%) Selenium
2 1 (1.79%) Subversion
2 1 (1.79%) Trac
General
1 16 (28.57%) Telecoms
2 9 (16.07%) Finance
3 7 (12.50%) Retail
4 1 (1.79%) Banking
4 1 (1.79%) Billing
4 1 (1.79%) General Ledger
4 1 (1.79%) Marketing
Job Titles
1 14 (25.00%) Analyst
2 13 (23.21%) Network Analyst
3 11 (19.64%) Network Operations Analyst
3 11 (19.64%) Operations Analyst
4 9 (16.07%) Designer
4 9 (16.07%) Solutions Designer
5 8 (14.29%) Architect
5 8 (14.29%) Solutions Architect
6 6 (10.71%) Unified Communications Engineer
7 4 (7.14%) Consultant
7 4 (7.14%) CRM Architect
7 4 (7.14%) CRM Solutions Architect
7 4 (7.14%) Customer Solutions Architect
8 3 (5.36%) Project Manager
8 3 (5.36%) Voice Engineer
9 2 (3.57%) BSS Architect
9 2 (3.57%) BSS Solutions Architect
9 2 (3.57%) IP Specialist
9 2 (3.57%) Mobile Solutions Architect
9 2 (3.57%) SOC Manager
Libraries, Frameworks & Software Standards
1 1 (1.79%) Gherkin
1 1 (1.79%) Oracle GoldenGate
1 1 (1.79%) Spring
1 1 (1.79%) Web Services
Miscellaneous
1 13 (23.21%) Analytical Skills
2 8 (14.29%) Driving Licence
3 7 (12.50%) Data Centre
4 6 (10.71%) e-Health
5 3 (5.36%) Handset
5 3 (5.36%) Mobile App
6 1 (1.79%) Algorithms
6 1 (1.79%) Computer Science
6 1 (1.79%) Management Information System
6 1 (1.79%) Reference Data
6 1 (1.79%) Security Operations Centre
6 1 (1.79%) Social Media
6 1 (1.79%) User Experience
Operating Systems
1 3 (5.36%) Linux
2 2 (3.57%) Unix
2 2 (3.57%) Windows
3 1 (1.79%) Red Hat Enterprise Linux
Processes & Methodologies
1 12 (21.43%) Workflow
2 11 (19.64%) Customer Requirements
3 8 (14.29%) CRM
4 7 (12.50%) High Availability
5 6 (10.71%) Disaster Recovery
5 6 (10.71%) Migration
6 5 (8.93%) WFM
7 4 (7.14%) Agile Software Development
7 4 (7.14%) Cisco ICM Scripting
7 4 (7.14%) ITIL
7 4 (7.14%) Project Management
8 3 (5.36%) Change Management
8 3 (5.36%) Service Delivery
8 3 (5.36%) Software Engineering
8 3 (5.36%) Speech Recognition
8 3 (5.36%) Stakeholder Management
9 2 (3.57%) BCP
9 2 (3.57%) ITSM
9 2 (3.57%) Matrix Management
9 2 (3.57%) Service Management
Programming Languages
1 4 (7.14%) Java
2 2 (3.57%) JavaScript
2 2 (3.57%) SQL
3 1 (1.79%) Python
3 1 (1.79%) T-SQL
Qualifications
1 23 (41.07%) Cisco Certification
2 18 (32.14%) CCNA
3 10 (17.86%) CCNP
4 4 (7.14%) CCIE
5 3 (5.36%) CCNP Voice
6 2 (3.57%) CCVP
6 2 (3.57%) Degree
7 1 (1.79%) SC Cleared
7 1 (1.79%) Security Cleared
Quality Assurance & Compliance
1 2 (3.57%) PCI DSS
1 2 (3.57%) SLA
2 1 (1.79%) QA
2 1 (1.79%) SDET
System Software
1 1 (1.79%) Active Directory
Systems Management
1 10 (17.86%) Cisco CUCM
2 6 (10.71%) CA Spectrum
3 4 (7.14%) Cisco IPCC
3 4 (7.14%) Cisco UCCE
3 4 (7.14%) Cisco UCCX
4 1 (1.79%) Amdocs OSS
4 1 (1.79%) Netcool
Vendors
1 35 (62.50%) Cisco
2 20 (35.71%) Avaya
3 13 (23.21%) F5
4 11 (19.64%) Remedy
5 9 (16.07%) Genesys
6 6 (10.71%) CA
7 5 (8.93%) Microsoft
8 4 (7.14%) Huawei
8 4 (7.14%) Verint
9 3 (5.36%) Mitel
10 2 (3.57%) Nortel
10 2 (3.57%) Oracle
11 1 (1.79%) Ab Initio
11 1 (1.79%) Cramer
11 1 (1.79%) Infor
11 1 (1.79%) Informatica
11 1 (1.79%) Netezza
11 1 (1.79%) NICE Systems
11 1 (1.79%) Red Hat
11 1 (1.79%) Salesforce.com