The table below looks at the prevalence of the term IVR in contract job vacancies advertised in the South East. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 3 months to 27 June 2017 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
England / South East
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 245 257 243
Rank change year-on-year +12 -14  
Contract jobs citing IVR 10 13 20
As % of all contract IT jobs advertised in the South East 0.13% 0.14% 0.21%
As % of the Miscellaneous category 0.45% 0.47% 0.68%
Number of daily rates quoted 7 6 12
Median daily rate £383 £438 £450
Median daily rate % change year-on-year -12.57% -2.77%  
90% offered a daily rate of more than £339 £338 £400
10% offered a daily rate of more than £490 £481 £545
UK excluding London median daily rate £375 £375 £400
% change year-on-year - -6.25%  
Number of hourly rates quoted 1 0 0
Median hourly rate £22.50 - -
UK excluding London median hourly rate £106.25 £21.50 £22.22
% change year-on-year +394.18% -3.24%  

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for generic IT skills.

Generic IT Skills
South East
Contract job vacancies with a requirement for generic IT skills 2226 2741 2920
As % of all contract IT job vacancies advertised in the South East 28.70% 30.48% 31.38%
Number of daily rates quoted 1278 1632 1580
Median daily rate £400 £400 £378
Median daily rate % change year-on-year - +5.96%  
90% offered a daily rate of more than £238 £260 £240
10% offered a daily rate of more than £550 £550 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 101 139 126
Median hourly rate £19.83 £31.00 £16.50
Median hourly rate % change year-on-year -36.03% +87.87%  
90% offered a hourly rate of more than £12.00 £12.49 £11.43
10% offered a hourly rate of more than £45.00 £51.50 £40.00
UK excluding London median hourly rate £25.00 £23.00 £18.88
% change year-on-year +8.69% +21.82%  

IVR
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East citing IVR as a proportion of all contract or permanent IT jobs with a match in the Miscellaneous category.

Job vacancy trend for IVR in the South East

IVR
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in the South East.

Contractor daily rate trend for IVR in the South East

IVR
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing IVR in the South East over the 3 months to 27 June 2017.

Contractor daily rate histogram for IVR in the South East

IVR
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IVR in the South East.

Contractor hourly rate trend for IVR in the South East

IVR
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the South East region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey - 4 £383 -
Berkshire +19 3 £490 +8.88% 1
Hampshire +7 1 - -
Middlesex - 1 - -
Oxfordshire - 1 - -
West Sussex - 1 £375 -
IVR
England

For the 6 months to 27 June 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for IVR.

1 13 (40.63%) VoIP
1 13 (40.63%) Cisco
1 13 (40.63%) CTI
2 11 (34.38%) Avaya
3 9 (28.13%) Microsoft Office
4 8 (25.00%) Cisco Certification
4 8 (25.00%) WFM
5 7 (21.88%) CCNA
6 6 (18.75%) Remedy
6 6 (18.75%) ITIL
6 6 (18.75%) Ethernet
6 6 (18.75%) DNS
6 6 (18.75%) F5
6 6 (18.75%) Workflow
7 5 (15.63%) Telecoms
7 5 (15.63%) SLA
7 5 (15.63%) Project Management
7 5 (15.63%) Cisco CUCM
7 5 (15.63%) Verint
7 5 (15.63%) Data Centre
7 5 (15.63%) Analytical Skills
8 4 (12.50%) Driving Licence
8 4 (12.50%) ITSM
8 4 (12.50%) Genesys
8 4 (12.50%) PBX
8 4 (12.50%) Finance
8 4 (12.50%) PCI DSS
9 3 (9.38%) Problem Management
9 3 (9.38%) Security Cleared
9 3 (9.38%) JIRA

IVR
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.38%) SharePoint
2 1 (3.13%) WebSphere
Applications
1 9 (28.13%) Microsoft Office
2 3 (9.38%) Microsoft Excel
2 3 (9.38%) Microsoft PowerPoint
Communications & Networking
1 13 (40.63%) CTI
1 13 (40.63%) VoIP
2 6 (18.75%) DNS
2 6 (18.75%) Ethernet
3 4 (12.50%) PBX
4 3 (9.38%) Cisco ICM
4 3 (9.38%) IP Telephony
4 3 (9.38%) WAN
5 2 (6.25%) Cisco IPT
5 2 (6.25%) LAN
5 2 (6.25%) Unified Communications
6 1 (3.13%) ADSL
6 1 (3.13%) Broadband
6 1 (3.13%) Firewall
6 1 (3.13%) MPLS
6 1 (3.13%) PSTN
Database & Business Intelligence
1 1 (3.13%) Apache Cassandra
1 1 (3.13%) MySQL
1 1 (3.13%) Relational Database
1 1 (3.13%) SQL Server
Development Applications
1 3 (9.38%) JIRA
2 1 (3.13%) Bugzilla
2 1 (3.13%) Git (software)
2 1 (3.13%) Selenium
2 1 (3.13%) Subversion
2 1 (3.13%) Trac
General
1 5 (15.63%) Telecoms
2 4 (12.50%) Finance
3 2 (6.25%) Retail
4 1 (3.13%) Banking
4 1 (3.13%) Billing
Job Titles
1 9 (28.13%) Analyst
2 6 (18.75%) Network Analyst
3 5 (15.63%) Network Operations Analyst
3 5 (15.63%) Operations Analyst
3 5 (15.63%) Project Manager
4 4 (12.50%) Telephony Manager
5 3 (9.38%) Consultant
5 3 (9.38%) Senior Manager
5 3 (9.38%) Senior Project Manager
5 3 (9.38%) Service Analyst
5 3 (9.38%) Telephony Project Manager
6 2 (6.25%) Cisco Specialist
6 2 (6.25%) Delivery Manager
6 2 (6.25%) Designer
6 2 (6.25%) IP Specialist
6 2 (6.25%) ITIL Manager
6 2 (6.25%) Service Desk Analyst
6 2 (6.25%) SOC Manager
6 2 (6.25%) Solutions Designer
6 2 (6.25%) Unified Communications Engineer
Libraries, Frameworks & Software Standards
1 1 (3.13%) Flash
1 1 (3.13%) VXML
Miscellaneous
1 5 (15.63%) Analytical Skills
1 5 (15.63%) Data Centre
2 4 (12.50%) Driving Licence
3 1 (3.13%) Blackberry
3 1 (3.13%) e-Health
3 1 (3.13%) Management Information System
3 1 (3.13%) Mobile App
3 1 (3.13%) PDA
3 1 (3.13%) Security Operations Centre
3 1 (3.13%) User Experience
3 1 (3.13%) Video Conferencing
Operating Systems
1 2 (6.25%) Linux
1 2 (6.25%) Windows
2 1 (3.13%) Red Hat Enterprise Linux
2 1 (3.13%) Unix
Processes & Methodologies
1 8 (25.00%) WFM
2 6 (18.75%) ITIL
2 6 (18.75%) Workflow
3 5 (15.63%) Project Management
4 4 (12.50%) ITSM
5 3 (9.38%) Change Management
5 3 (9.38%) Cisco ICM Scripting
5 3 (9.38%) CRM
5 3 (9.38%) Data Analysis
5 3 (9.38%) Dependency Management
5 3 (9.38%) Problem Management
5 3 (9.38%) Process Improvement
5 3 (9.38%) Service Delivery
5 3 (9.38%) Service Management
5 3 (9.38%) Stakeholder Engagement
5 3 (9.38%) Stakeholder Management
6 2 (6.25%) Analytics
6 2 (6.25%) Continuous Improvement
6 2 (6.25%) Customer Requirements
6 2 (6.25%) IT Strategy
Programming Languages
1 2 (6.25%) Java
1 2 (6.25%) SQL
2 1 (3.13%) JavaScript
2 1 (3.13%) Python
2 1 (3.13%) T-SQL
Qualifications
1 8 (25.00%) Cisco Certification
2 7 (21.88%) CCNA
3 3 (9.38%) Security Cleared
4 2 (6.25%) CCIE
4 2 (6.25%) CCNP
4 2 (6.25%) Degree
4 2 (6.25%) PMI Certification
4 2 (6.25%) PMP
4 2 (6.25%) SC Cleared
5 1 (3.13%) A+ Certification
Quality Assurance & Compliance
1 5 (15.63%) SLA
2 4 (12.50%) PCI DSS
3 3 (9.38%) PMO
4 1 (3.13%) QA
System Software
1 2 (6.25%) Active Directory
2 1 (3.13%) XenApp
Systems Management
1 5 (15.63%) Cisco CUCM
2 3 (9.38%) Cisco IPCC
3 2 (6.25%) Cisco UCCE
3 2 (6.25%) Cisco UCCX
4 1 (3.13%) CA Spectrum
Vendors
1 13 (40.63%) Cisco
2 11 (34.38%) Avaya
3 6 (18.75%) F5
3 6 (18.75%) Remedy
4 5 (15.63%) Verint
5 4 (12.50%) Genesys
6 2 (6.25%) CA
6 2 (6.25%) Nortel
7 1 (3.13%) Altiris
7 1 (3.13%) Huawei
7 1 (3.13%) Infor
7 1 (3.13%) Microsoft
7 1 (3.13%) NICE Systems
7 1 (3.13%) Oracle
7 1 (3.13%) Red Hat
7 1 (3.13%) Salesforce.com