Period
to 17 November 2017

The table below looks at the prevalence of the term IVR in contract job vacancies advertised in the South East. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 6 months to 17 November 2017 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
England > South East
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 352 347 376
Rank change year-on-year -5 +29 -47
Contract jobs citing IVR 25 35 19
As % of all contract IT jobs advertised in the South East 0.15% 0.21% 0.097%
As % of the Miscellaneous category 0.51% 0.70% 0.32%
Number of daily rates quoted 16 14 16
South East median daily rate £489 £450 £450
Median daily rate % change year-on-year +8.61% - +38.46%
10th Percentile £388 £320 £341
90th Percentile £563 £505 £538
England median daily rate £450 £473 £425
% change year-on-year -4.76% +11.18% +21.43%
Number of hourly rates quoted 1 0 0
South East median hourly rate £22.50 - -
England median hourly rate £22.50 £21.50 £22.22
% change year-on-year +4.65% -3.24% -30.02%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for generic IT skills.

All Generic IT Skills
South East
Contract vacancies with a requirement for generic IT skills 4860 4982 5994
As % of all contract IT jobs advertised in the South East 28.85% 29.70% 30.61%
Number of daily rates quoted 2851 2868 3461
South East median daily rate £400 £400 £385
Median daily rate % change year-on-year - +3.90% +8.45%
10th Percentile £220 £225 £225
90th Percentile £563 £575 £525
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 230 293 324
South East median hourly rate £20.00 £23.50 £19.03
Median hourly rate % change year-on-year -14.89% +23.49% +12.87%
10th Percentile £10.73 £12.00 £11.29
90th Percentile £47.63 £53.75 £47.83
England median hourly rate £20.50 £20.67 £19.03
% change year-on-year -0.82% +8.62% +5.72%

IVR
Job Vacancy Trend in the South East

Job postings citing IVR as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for IVR in the South East

IVR
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in the South East.

Contractor daily rate trend for IVR in the South East

IVR
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing IVR in the South East over the 6 months to 17 November 2017.

Contractor daily rate histogram for IVR in the South East

IVR
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IVR in the South East.

Contractor hourly rate trend for IVR in the South East

IVR
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the South East region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -19 13 £489 +22.19%
Berkshire +7 8 £489 +6.25%
Surrey - 7 £500 -
Buckinghamshire -34 4 - -
Middlesex +10 2 - -
Hampshire +2 2 £438 -2.78%
Kent -13 1 - -
Oxfordshire - 1 - -
West Sussex - 1 £375 -
IVR
England

For the 6 months to 17 November 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for IVR.

1 10 (40.00%) WFM
2 8 (32.00%) CRM
2 8 (32.00%) Genesys
2 8 (32.00%) Project Management
2 8 (32.00%) Telecoms
3 7 (28.00%) Web Services
3 7 (28.00%) Speech Recognition
4 6 (24.00%) RESTful
4 6 (24.00%) Planning and Forecasting
4 6 (24.00%) VoIP
5 5 (20.00%) Agile Software Development
5 5 (20.00%) Service Management
5 5 (20.00%) DNA
5 5 (20.00%) MS Visio
5 5 (20.00%) ITIL
5 5 (20.00%) Microsoft Project
5 5 (20.00%) Microsoft Excel
5 5 (20.00%) Avaya
5 5 (20.00%) Microsoft PowerPoint
5 5 (20.00%) Business Transformation
6 4 (16.00%) CTI
6 4 (16.00%) Billing
7 3 (12.00%) Finance
7 3 (12.00%) Cisco
7 3 (12.00%) Business Intelligence
7 3 (12.00%) Business Analysis
7 3 (12.00%) IT Strategy
7 3 (12.00%) Degree
7 3 (12.00%) Verint
8 2 (8.00%) MVNO

IVR
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) Blackberry Enterprise Server
1 1 (4.00%) CMS
1 1 (4.00%) Skype for Business
Applications
1 5 (20.00%) Microsoft Excel
1 5 (20.00%) Microsoft PowerPoint
1 5 (20.00%) Microsoft Project
1 5 (20.00%) MS Visio
2 2 (8.00%) Microsoft Office
Communications & Networking
1 6 (24.00%) VoIP
2 4 (16.00%) CTI
3 2 (8.00%) MVNO
3 2 (8.00%) PBX
3 2 (8.00%) PSTN
4 1 (4.00%) Broadband
4 1 (4.00%) H.323
4 1 (4.00%) Intelligent Network
4 1 (4.00%) QSIG
4 1 (4.00%) SCCP
4 1 (4.00%) Unified Communications
4 1 (4.00%) VoLTE
4 1 (4.00%) VoWiFi
Database & Business Intelligence
1 1 (4.00%) Big Data
General
1 8 (32.00%) Telecoms
2 4 (16.00%) Billing
3 3 (12.00%) Finance
4 2 (8.00%) Banking
4 2 (8.00%) Retail
5 1 (4.00%) Automotive
5 1 (4.00%) Pharmaceutical
Job Titles
1 6 (24.00%) Delivery Manager
1 6 (24.00%) Project Delivery Manager
2 5 (20.00%) Project Manager
3 3 (12.00%) Analyst
3 3 (12.00%) Architect
4 2 (8.00%) Business Analyst
4 2 (8.00%) Consultant
4 2 (8.00%) Designer
4 2 (8.00%) Infrastructure Architect
4 2 (8.00%) Infrastructure Technical Architect
4 2 (8.00%) Integration Architect
4 2 (8.00%) IT Architect
4 2 (8.00%) IT Infrastructure Architect
4 2 (8.00%) Senior Manager
4 2 (8.00%) Senior Project Manager
4 2 (8.00%) Solutions Designer
4 2 (8.00%) Technical Architect
4 2 (8.00%) Technical Infrastructure Architect
4 2 (8.00%) Telephony Manager
4 2 (8.00%) Telephony Project Manager
Libraries, Frameworks & Software Standards
1 7 (28.00%) Web Services
2 6 (24.00%) RESTful
3 2 (8.00%) VXML
4 1 (4.00%) XML
4 1 (4.00%) XSLT
Miscellaneous
1 2 (8.00%) Video Conferencing
2 1 (4.00%) Blackberry
2 1 (4.00%) Life Science
2 1 (4.00%) Management Information System
2 1 (4.00%) Mobile App
2 1 (4.00%) RIA
Processes & Methodologies
1 10 (40.00%) WFM
2 8 (32.00%) CRM
2 8 (32.00%) Project Management
3 7 (28.00%) Speech Recognition
4 6 (24.00%) Planning and Forecasting
5 5 (20.00%) Agile Software Development
5 5 (20.00%) Business Transformation
5 5 (20.00%) DNA
5 5 (20.00%) ITIL
5 5 (20.00%) Service Management
6 3 (12.00%) Business Analysis
6 3 (12.00%) Business Intelligence
6 3 (12.00%) IT Strategy
7 2 (8.00%) B2C
7 2 (8.00%) Information Security
7 2 (8.00%) ITSM
7 2 (8.00%) Software Architecture
7 2 (8.00%) Stakeholder Management
7 2 (8.00%) Validation
7 2 (8.00%) Workforce Optimisation
Programming Languages
1 2 (8.00%) SQL
Qualifications
1 3 (12.00%) Degree
2 2 (8.00%) PMI Certification
2 2 (8.00%) PMP
Quality Assurance & Compliance
1 2 (8.00%) PCI DSS
2 1 (4.00%) GDPR
System Software
1 1 (4.00%) Active Directory
1 1 (4.00%) Virtual Machines
1 1 (4.00%) XenApp
Systems Management
1 1 (4.00%) Cisco CUCM
1 1 (4.00%) Cisco UCCE
1 1 (4.00%) Cisco UCCX
Vendors
1 8 (32.00%) Genesys
2 5 (20.00%) Avaya
3 3 (12.00%) Cisco
3 3 (12.00%) Verint
4 2 (8.00%) Oracle
5 1 (4.00%) Acme Packet
5 1 (4.00%) Huawei
5 1 (4.00%) Microsoft
5 1 (4.00%) MobileIron
5 1 (4.00%) NICE Systems
5 1 (4.00%) Polycom
5 1 (4.00%) Salesforce.com
5 1 (4.00%) Sonus