Period
to 21 October 2018

The table below looks at the prevalence of the term IVR in contract job vacancies advertised in the South East. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 6 months to 21 October 2018 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
England > South East
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 372 345 347
Rank change year-on-year -27 +2 +24
Contract jobs citing IVR 6 22 35
As % of all contract IT jobs advertised in the South East 0.037% 0.14% 0.21%
As % of the Miscellaneous category 0.11% 0.45% 0.65%
Number of daily rates quoted 5 15 14
South East median daily rate £449 £488 £435
Median daily rate % change year-on-year -7.90% +12.07% -3.87%
10th Percentile £405 £363 £283
90th Percentile £495 £500 £509
England median daily rate £425 £424 £435
% change year-on-year +0.29% -2.59% +2.35%
Number of hourly rates quoted 0 1 0
South East median hourly rate - £22.50 -
England median hourly rate £11.00 £22.50 £21.50
% change year-on-year -51.11% +4.65% -3.24%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for generic IT skills.

All Generic IT Skills
South East
Contract vacancies with a requirement for generic IT skills 5,264 4,898 5,368
As % of all contract IT jobs advertised in the South East 32.26% 30.16% 31.66%
Number of daily rates quoted 3,120 2,809 3,096
South East median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.60%
10th Percentile £250 £213 £225
90th Percentile £588 £570 £573
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% +1.19%
Number of hourly rates quoted 248 255 310
South East median hourly rate £35.00 £19.30 £21.16
Median hourly rate % change year-on-year +81.39% -8.79% +20.89%
10th Percentile £12.00 £11.07 £12.00
90th Percentile £51.00 £47.50 £52.25
England median hourly rate £21.50 £20.00 £20.00
% change year-on-year +7.50% - +8.11%

IVR
Job Vacancy Trend in the South East

Job postings citing IVR as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for IVR in the South East

IVR
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in the South East.

Contractor daily rate trend for IVR in the South East

IVR
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IVR in the South East.

Contractor hourly rate trend for IVR in the South East

IVR
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the South East region over the 6 months to 21 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +14 3 £425 - 1
Thames Valley -8 3 £425 -13.15% 2
Surrey -22 2 £488 +14.71% 1
Hampshire - 1 £425 -
IVR
England

For the 6 months to 21 October 2018, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for IVR.

1 4 (66.67%) Cisco
2 3 (50.00%) Java
3 2 (33.33%) JavaScript
3 2 (33.33%) .NET
3 2 (33.33%) Tomcat
3 2 (33.33%) Avaya
3 2 (33.33%) VXML
3 2 (33.33%) Finance
3 2 (33.33%) Cisco UCCE
3 2 (33.33%) JSP
3 2 (33.33%) Video Conferencing
4 1 (16.67%) Windows Server 2008
4 1 (16.67%) Windows
4 1 (16.67%) Linux
4 1 (16.67%) CA Wily
4 1 (16.67%) Skype for Business
4 1 (16.67%) Windows Server 2012
4 1 (16.67%) Network Monitoring
4 1 (16.67%) Analytical Skills
4 1 (16.67%) Skype
4 1 (16.67%) Windows Server
4 1 (16.67%) Workforce Optimisation
4 1 (16.67%) Problem-Solving
4 1 (16.67%) CMS
4 1 (16.67%) IBM HTTP Server
4 1 (16.67%) Banking
4 1 (16.67%) Speech Recognition
4 1 (16.67%) Cisco ICM
4 1 (16.67%) WebSphere
4 1 (16.67%) Wireshark

IVR
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) Tomcat
2 1 (16.67%) CMS
2 1 (16.67%) IBM HTTP Server
2 1 (16.67%) Skype for Business
2 1 (16.67%) WebSphere
2 1 (16.67%) WebSphere Application Server
Communications & Networking
1 1 (16.67%) Cisco ICM
1 1 (16.67%) CTI
1 1 (16.67%) DHCP
1 1 (16.67%) DNS
1 1 (16.67%) HTTP
1 1 (16.67%) Intranet
1 1 (16.67%) PBX
1 1 (16.67%) Skype
1 1 (16.67%) VoIP
1 1 (16.67%) Wireshark
Development Applications
1 1 (16.67%) Introscope
General
1 2 (33.33%) Finance
2 1 (16.67%) Banking
2 1 (16.67%) Telecoms
Job Titles
1 2 (33.33%) Developer
2 1 (16.67%) Analyst
2 1 (16.67%) Avaya Specialist
2 1 (16.67%) Banking Analyst
2 1 (16.67%) Consultant
2 1 (16.67%) Financial Analyst
2 1 (16.67%) Lync Engineer
2 1 (16.67%) Service Manager
2 1 (16.67%) Support Engineer
2 1 (16.67%) Telecoms Specialist
Libraries, Frameworks & Software Standards
1 2 (33.33%) .NET
1 2 (33.33%) JSP
1 2 (33.33%) VXML
Miscellaneous
1 2 (33.33%) Video Conferencing
2 1 (16.67%) Analytical Skills
Operating Systems
1 1 (16.67%) Linux
1 1 (16.67%) Windows
1 1 (16.67%) Windows Server
1 1 (16.67%) Windows Server 2008
1 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 1 (16.67%) Contact Management
1 1 (16.67%) Network Monitoring
1 1 (16.67%) Problem Management
1 1 (16.67%) Problem-Solving
1 1 (16.67%) Speech Recognition
1 1 (16.67%) Workforce Optimisation
Programming Languages
1 3 (50.00%) Java
2 2 (33.33%) JavaScript
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 1 (16.67%) Active Directory
Systems Management
1 2 (33.33%) Cisco UCCE
2 1 (16.67%) CA Wily
2 1 (16.67%) SCOM
Vendors
1 4 (66.67%) Cisco
2 2 (33.33%) Avaya
3 1 (16.67%) CA
3 1 (16.67%) Citrix
3 1 (16.67%) IBM
3 1 (16.67%) Microsoft
3 1 (16.67%) Polycom
3 1 (16.67%) Remedy