Period
to 19 January 2019

The table below looks at the prevalence of the term IVR in contract job vacancies advertised in the South East. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 6 months to 19 January 2019 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
England > South East
6 months to
19 Jan 2019
Same period 2018 Same period 2017
Rank 374 343 302
Rank change year-on-year -31 -41 +77
Contract jobs citing IVR 8 29 51
As % of all contract IT jobs advertised in the South East 0.050% 0.18% 0.33%
As % of the Miscellaneous category 0.16% 0.58% 1.08%
Number of daily rates quoted 2 17 20
South East median daily rate £425 £500 £419
Median daily rate % change year-on-year -15.10% +19.40% -18.29%
10th Percentile £405 £443 £296
90th Percentile £444 £610 £490
England median daily rate £449 £450 £400
% change year-on-year -0.22% +12.50% -11.11%
Number of hourly rates quoted 0 0 0
South East median hourly rate - - -
England median hourly rate £11.00 - -

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for generic IT skills.

All Generic IT Skills
South East
Contract vacancies with a requirement for generic IT skills 4,941 5,012 4,718
As % of all contract IT jobs advertised in the South East 31.11% 30.37% 30.61%
Number of daily rates quoted 2,958 2,920 2,666
South East median daily rate £429 £400 £400
Median daily rate % change year-on-year +7.13% - +1.27%
10th Percentile £250 £210 £213
90th Percentile £588 £575 £575
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% -
Number of hourly rates quoted 200 215 257
South East median hourly rate £21.00 £20.00 £18.50
Median hourly rate % change year-on-year +5.00% +8.11% -14.94%
10th Percentile £11.98 £10.65 £11.51
90th Percentile £48.88 £47.50 £47.50
England median hourly rate £21.00 £20.66 £20.00
% change year-on-year +1.67% +3.28% +0.88%

IVR
Job Vacancy Trend in the South East

Job postings citing IVR as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for IVR in the South East

IVR
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in the South East.

Contractor daily rate trend for IVR in the South East

IVR
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IVR in the South East.

Contractor hourly rate trend for IVR in the South East

IVR
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the South East region over the 6 months to 19 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +9 8 £425 -22.82%
Berkshire -8 5 - -
Buckinghamshire +21 3 £425 -
IVR
England

For the 6 months to 19 January 2019, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for IVR.

1 6 (75.00%) Cisco
2 5 (62.50%) VoIP
2 5 (62.50%) IP Telephony
2 5 (62.50%) WFM
2 5 (62.50%) Cisco UCCE
2 5 (62.50%) Cisco CUCM
2 5 (62.50%) Unified Communications
3 4 (50.00%) Cisco UCCX
4 3 (37.50%) High Availability
4 3 (37.50%) VXML
4 3 (37.50%) SCCP
4 3 (37.50%) QSIG
4 3 (37.50%) H.323
4 3 (37.50%) CTI
4 3 (37.50%) Microsoft
5 2 (25.00%) Telecoms
5 2 (25.00%) Finance
5 2 (25.00%) RIA
6 1 (12.50%) Polycom
6 1 (12.50%) Video Conferencing
6 1 (12.50%) CA Wily
6 1 (12.50%) Problem Management
6 1 (12.50%) Workforce Optimisation
6 1 (12.50%) Problem-Solving
6 1 (12.50%) CMS
6 1 (12.50%) IBM HTTP Server
6 1 (12.50%) Banking
6 1 (12.50%) WebSphere
6 1 (12.50%) Quality Management
6 1 (12.50%) Introscope

IVR
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) CMS
1 1 (12.50%) IBM HTTP Server
1 1 (12.50%) WebSphere
1 1 (12.50%) WebSphere Application Server
Communications & Networking
1 5 (62.50%) IP Telephony
1 5 (62.50%) Unified Communications
1 5 (62.50%) VoIP
2 3 (37.50%) CTI
2 3 (37.50%) H.323
2 3 (37.50%) QSIG
2 3 (37.50%) SCCP
3 1 (12.50%) HTTP
3 1 (12.50%) Intranet
Development Applications
1 1 (12.50%) Introscope
General
1 2 (25.00%) Finance
1 2 (25.00%) Telecoms
2 1 (12.50%) Banking
Job Titles
1 2 (25.00%) Consultant
1 2 (25.00%) Project Manager
2 1 (12.50%) Analyst
2 1 (12.50%) Architect
2 1 (12.50%) Avaya Specialist
2 1 (12.50%) Banking Analyst
2 1 (12.50%) Cisco Project Manager
2 1 (12.50%) Enterprise Architect
2 1 (12.50%) Financial Analyst
2 1 (12.50%) Senior Consultant
2 1 (12.50%) Service Manager
2 1 (12.50%) Telecoms Specialist
2 1 (12.50%) Unified Communications Manager
Libraries, Frameworks & Software Standards
1 3 (37.50%) VXML
Miscellaneous
1 2 (25.00%) RIA
2 1 (12.50%) Video Conferencing
Operating Systems
1 1 (12.50%) Linux
Processes & Methodologies
1 5 (62.50%) WFM
2 3 (37.50%) High Availability
3 1 (12.50%) Problem Management
3 1 (12.50%) Problem-Solving
3 1 (12.50%) Quality Management
3 1 (12.50%) Workforce Optimisation
Programming Languages
1 1 (12.50%) Java
Qualifications
1 1 (12.50%) CCIE
1 1 (12.50%) CCNA
1 1 (12.50%) CCNP
1 1 (12.50%) Cisco Certification
Quality Assurance & Compliance
1 1 (12.50%) SLA
Systems Management
1 5 (62.50%) Cisco CUCM
1 5 (62.50%) Cisco UCCE
2 4 (50.00%) Cisco UCCX
3 1 (12.50%) CA Wily
Vendors
1 6 (75.00%) Cisco
2 3 (37.50%) Microsoft
3 1 (12.50%) Avaya
3 1 (12.50%) CA
3 1 (12.50%) Citrix
3 1 (12.50%) IBM
3 1 (12.50%) Polycom
3 1 (12.50%) Remedy