1st/2nd Line Support Contracts in Birmingham

1st/2nd Line Support
West Midlands > Birmingham

The median 1st/2nd Line Support daily rate in Birmingham is £125, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 47 56 72
Rank change year-on-year +9 +16 +19
Contract jobs requiring a 1st/2nd Line Support 3 11 3
As % of all contract jobs advertised in Birmingham 0.57% 1.42% 0.33%
As % of the Job Titles category 0.64% 1.54% 0.34%
Number of daily rates quoted 3 11 3
10th Percentile - £150 £122
25th Percentile - £186 £124
Median daily rate (50th Percentile) £125 £200 £135
Median % change year-on-year -37.50% +48.15% -25.00%
75th Percentile £138 £210 £169
90th Percentile £145 £213 £185
West Midlands median daily rate £150 £200 £175
% change year-on-year -25.00% +14.29% +29.63%

All Contract IT Job Vacancies
Birmingham

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Birmingham with a recognized job title 468 715 870
% of contract IT jobs with a recognized job title 89.66% 92.50% 96.24%
Number of daily rates quoted 327 502 583
10th Percentile £160 £250 £263
25th Percentile £363 £325 £375
Median daily rate (50th Percentile) £483 £450 £500
Median % change year-on-year +7.33% -10.00% +5.26%
75th Percentile £575 £575 £600
90th Percentile £675 £675 £700
West Midlands median daily rate £485 £489 £500
% change year-on-year -0.77% -2.25% +5.26%
Number of hourly rates quoted 31 40 35
10th Percentile £12.62 £13.10 £11.40
25th Percentile £13.31 £17.75 £12.50
Median hourly rate £14.00 £28.50 £20.00
Median % change year-on-year -50.88% +42.50% +14.35%
75th Percentile £22.91 £48.75 £24.94
90th Percentile £30.68 £57.91 £60.50
West Midlands median hourly rate £18.07 £22.25 £19.50
% change year-on-year -18.81% +14.10% +12.85%

1st/2nd Line Support
Job Vacancy Trend in Birmingham

Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for 1st/2nd Line Support in Birmingham

1st/2nd Line Support
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing 1st/2nd Line Support in Birmingham.

Daily rate trend for 1st/2nd Line Support in Birmingham

1st/2nd Line Support
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing 1st/2nd Line Support in Birmingham.

Hourly rate trend for 1st/2nd Line Support in Birmingham

1st/2nd Line Support Skill Set
Top 11 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 1 May 2025, 1st/2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region featuring 1st/2nd Line Support in the job title.

1 3 (100.00%) Microsoft 365
2 2 (66.67%) Public Sector
2 2 (66.67%) DBS Check
2 2 (66.67%) Mobile Device Management
2 2 (66.67%) Active Directory
2 2 (66.67%) Citrix
2 2 (66.67%) Service Delivery
3 1 (33.33%) VMware
3 1 (33.33%) Driving Licence
3 1 (33.33%) Microsoft Intune
3 1 (33.33%) Cisco

1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (100.00%) Microsoft 365
General
1 2 (66.67%) Public Sector
Miscellaneous
1 1 (33.33%) Driving Licence
Processes & Methodologies
1 2 (66.67%) Mobile Device Management
1 2 (66.67%) Service Delivery
Qualifications
1 2 (66.67%) DBS Check
System Software
1 2 (66.67%) Active Directory
Systems Management
1 1 (33.33%) Microsoft Intune
Vendors
1 2 (66.67%) Citrix
2 1 (33.33%) Cisco
2 1 (33.33%) VMware