Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
West Midlands > Birmingham
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 64 62 61
Rank change year-on-year -2 -1 +6
Contract jobs citing Service Delivery 32 40 25
As % of all contract IT jobs advertised in Birmingham 2.01% 2.63% 1.83%
As % of the Processes & Methodologies category 2.47% 3.23% 2.41%
Number of daily rates quoted 21 25 13
Birmingham median daily rate £400 £433 £305
Median daily rate % change year-on-year -7.51% +41.80% -23.75%
10th Percentile £281 £210 £200
90th Percentile £549 £575 £439
West Midlands median daily rate £400 £425 £450
% change year-on-year -5.88% -5.56% +16.28%
Number of hourly rates quoted 1 2 0
Birmingham median hourly rate £13.50 £19.50 -
Median hourly rate % change year-on-year -30.77% - -
West Midlands median hourly rate £20.00 £15.50 -
% change year-on-year +29.03% - -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Contract vacancies with a requirement for process or methodology skills 1294 1239 1037
As % of all contract IT jobs advertised in Birmingham 81.13% 81.46% 75.80%
Number of daily rates quoted 954 801 647
Birmingham median daily rate £400 £400 £375
Median daily rate % change year-on-year - +6.67% +3.45%
10th Percentile £231 £250 £230
90th Percentile £525 £550 £503
West Midlands median daily rate £400 £400 £375
% change year-on-year - +6.67% +4.17%
Number of hourly rates quoted 19 27 38
Birmingham median hourly rate £17.50 £17.50 £17.50
10th Percentile £12.45 £10.83 £10.40
90th Percentile £45.35 £31.21 £43.75
West Midlands median hourly rate £25.00 £18.20 £20.00
% change year-on-year +37.40% -9.03% -

Service Delivery
Job Vacancy Trend in Birmingham

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Delivery in Birmingham

Service Delivery
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Birmingham.

Contractor daily rate trend for Service Delivery in Birmingham

Service Delivery
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing Service Delivery in Birmingham over the 6 months to 23 November 2017.

Contractor daily rate histogram for Service Delivery in Birmingham

Service Delivery
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Birmingham.

Contractor hourly rate trend for Service Delivery in Birmingham

For the 6 months to 23 November 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for Service Delivery.

1 10 (31.25%) ITIL
2 6 (18.75%) Windows
2 6 (18.75%) SQL
2 6 (18.75%) IBM
2 6 (18.75%) Microsoft
2 6 (18.75%) Finance
3 5 (15.63%) Stakeholder Management
3 5 (15.63%) Agile Software Development
3 5 (15.63%) Change Management
4 4 (12.50%) Firewall
4 4 (12.50%) Cisco
4 4 (12.50%) Cisco Certification
4 4 (12.50%) Project Management
4 4 (12.50%) Active Directory
4 4 (12.50%) Oracle
4 4 (12.50%) Linux
4 4 (12.50%) Migration
4 4 (12.50%) Problem Management
5 3 (9.38%) SaaS
5 3 (9.38%) Service Management
5 3 (9.38%) PKI
5 3 (9.38%) Unix
5 3 (9.38%) SAP
5 3 (9.38%) CCNP
5 3 (9.38%) ERP
5 3 (9.38%) DNS
5 3 (9.38%) Juniper
5 3 (9.38%) Capacity Management
5 3 (9.38%) Cisco Nexus
5 3 (9.38%) Cisco ISE

Service Delivery
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.25%) Exchange Server 2010
1 2 (6.25%) Exchange Server 2013
1 2 (6.25%) MS Exchange
1 2 (6.25%) Oracle SOA Suite
1 2 (6.25%) Skype for Business
2 1 (3.13%) Apache
2 1 (3.13%) Confluence
Applications
1 1 (3.13%) Microsoft Excel
1 1 (3.13%) Microsoft Office
1 1 (3.13%) Microsoft PowerPoint
1 1 (3.13%) MS Visio
Business Applications
1 2 (6.25%) Maximo
1 2 (6.25%) SAP HR
1 2 (6.25%) TRIRIGA
Cloud Services
1 3 (9.38%) SaaS
2 2 (6.25%) Office 365
Communications & Networking
1 4 (12.50%) Firewall
2 3 (9.38%) Cisco ISE
2 3 (9.38%) Cisco Nexus
2 3 (9.38%) DNS
3 2 (6.25%) Remote Desktop
3 2 (6.25%) SAN
4 1 (3.13%) Cisco ASA
4 1 (3.13%) FTP
4 1 (3.13%) GSM
4 1 (3.13%) Internet
4 1 (3.13%) Intranet
4 1 (3.13%) Kerberos
4 1 (3.13%) LAN
4 1 (3.13%) LDAP
4 1 (3.13%) MPLS
4 1 (3.13%) PBX
4 1 (3.13%) SSL
4 1 (3.13%) VoIP
4 1 (3.13%) VPN
4 1 (3.13%) WAN
Database & Business Intelligence
1 1 (3.13%) MongoDB
1 1 (3.13%) MS Access
1 1 (3.13%) PostgreSQL
1 1 (3.13%) Relational Database
Development Applications
1 1 (3.13%) Git (software)
1 1 (3.13%) Jenkins
1 1 (3.13%) JIRA
1 1 (3.13%) Metasploit
General
1 6 (18.75%) Finance
2 2 (6.25%) Legal
3 1 (3.13%) Back Office
3 1 (3.13%) Manufacturing
3 1 (3.13%) Publishing
3 1 (3.13%) Telecoms
Job Titles
1 6 (18.75%) Delivery Manager
2 4 (12.50%) Service Manager
2 4 (12.50%) Services Delivery Manager
3 3 (9.38%) IT Manager
3 3 (9.38%) Network Engineer
4 2 (6.25%) Analyst
4 2 (6.25%) Applications Manager
4 2 (6.25%) Change Manager
4 2 (6.25%) Consultant
4 2 (6.25%) Digital Delivery Manager
4 2 (6.25%) Implementation Manager
4 2 (6.25%) IT Change Manager
4 2 (6.25%) Support Technician
4 2 (6.25%) Voice Support Technician
5 1 (3.13%) DevOps Engineer
5 1 (3.13%) ERP Manager
5 1 (3.13%) SaaS Architect
5 1 (3.13%) SAP Transition Manager
5 1 (3.13%) Service Transition Manager
5 1 (3.13%) VMware Engineer
Libraries, Frameworks & Software Standards
1 1 (3.13%) AngularJS
1 1 (3.13%) Doctrine
1 1 (3.13%) HTML
1 1 (3.13%) LAMP
1 1 (3.13%) Symfony
Miscellaneous
1 3 (9.38%) PKI
2 2 (6.25%) Management Information System
3 1 (3.13%) Analytical Skills
3 1 (3.13%) Blog
3 1 (3.13%) Data Centre
3 1 (3.13%) NHS
3 1 (3.13%) Virtual Team
Operating Systems
1 6 (18.75%) Windows
2 4 (12.50%) Linux
3 3 (9.38%) Unix
4 2 (6.25%) Windows Server
4 2 (6.25%) Windows Server 2008
4 2 (6.25%) Windows Server 2012
Processes & Methodologies
1 10 (31.25%) ITIL
2 5 (15.63%) Agile Software Development
2 5 (15.63%) Change Management
2 5 (15.63%) Stakeholder Management
3 4 (12.50%) Migration
3 4 (12.50%) Problem Management
3 4 (12.50%) Project Management
4 3 (9.38%) Capacity Management
4 3 (9.38%) ERP
4 3 (9.38%) Line Management
4 3 (9.38%) Service Management
5 2 (6.25%) Agile Project Management
5 2 (6.25%) Business Intelligence
5 2 (6.25%) Continuous Improvement
5 2 (6.25%) Converged Infrastructure
5 2 (6.25%) CRM
5 2 (6.25%) Root Cause Analysis
5 2 (6.25%) Service Design
5 2 (6.25%) SOA
5 2 (6.25%) User Stories
Programming Languages
1 6 (18.75%) SQL
2 2 (6.25%) Bash Shell
2 2 (6.25%) JavaScript
2 2 (6.25%) PHP
2 2 (6.25%) PowerShell
3 1 (3.13%) VBA
Qualifications
1 4 (12.50%) Cisco Certification
2 3 (9.38%) CCNP
3 2 (6.25%) ITIL Certification
4 1 (3.13%) ITIL Foundation Certificate
4 1 (3.13%) PRINCE2 Certification
4 1 (3.13%) SC Cleared
4 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 2 (6.25%) MiFID
System Software
1 4 (12.50%) Active Directory
2 1 (3.13%) Docker
2 1 (3.13%) iptables
2 1 (3.13%) Postfix
2 1 (3.13%) Samba
2 1 (3.13%) Squid
2 1 (3.13%) XenApp
Systems Management
1 2 (6.25%) WSUS
2 1 (3.13%) Ansible
2 1 (3.13%) Cisco UCCX
2 1 (3.13%) Nessus
2 1 (3.13%) Nmap
2 1 (3.13%) Systems Management Server (SMS)
Vendors
1 6 (18.75%) IBM
1 6 (18.75%) Microsoft
2 4 (12.50%) Cisco
2 4 (12.50%) Oracle
3 3 (9.38%) Juniper
3 3 (9.38%) SAP
4 2 (6.25%) Avaya
4 2 (6.25%) SolarWinds
4 2 (6.25%) Veeam
4 2 (6.25%) VMware
5 1 (3.13%) Citrix
5 1 (3.13%) JD Edwards
5 1 (3.13%) NEC
5 1 (3.13%) ServiceNow
5 1 (3.13%) Zend