Period
to 20 May 2019

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 20 May 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
West Midlands > Birmingham
6 months to
20 May 2019
Same period 2018 Same period 2017
Rank 64 71 56
Rank change year-on-year +7 -15 +2
Contract jobs citing Service Delivery 27 32 31
As % of all contract IT jobs advertised in Birmingham 2.14% 2.08% 2.59%
As % of the Processes & Methodologies category 2.54% 2.46% 3.16%
Number of daily rates quoted 21 19 31
Birmingham median daily rate £390 £288 £450
Median daily rate % change year-on-year +35.65% -36.11% +38.46%
10th Percentile £200 £130 £256
90th Percentile £550 £453 £538
West Midlands median daily rate £400 £413 £448
% change year-on-year -3.03% -7.82% +35.09%
Number of hourly rates quoted 0 2 1
Birmingham median hourly rate - £9.61 £29.00
Median hourly rate % change year-on-year - -66.86% -
West Midlands median hourly rate £13.65 £12.50 £22.50
% change year-on-year +9.20% -44.44% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Contract vacancies with a requirement for process or methodology skills 1,062 1,300 981
As % of all contract IT jobs advertised in Birmingham 84.35% 84.53% 81.82%
Number of daily rates quoted 736 873 653
Birmingham median daily rate £425 £410 £400
Median daily rate % change year-on-year +3.66% +2.50% +6.67%
10th Percentile £263 £255 £263
90th Percentile £575 £575 £525
West Midlands median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% +2.56%
Number of hourly rates quoted 23 50 17
Birmingham median hourly rate £17.06 £15.00 £14.50
Median hourly rate % change year-on-year +13.73% +3.45% +3.57%
10th Percentile £10.50 £8.39 £11.40
90th Percentile £44.25 £42.58 £32.90
West Midlands median hourly rate £20.00 £15.50 £21.50
% change year-on-year +29.03% -27.91% +18.54%

Service Delivery
Job Vacancy Trend in Birmingham

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Delivery in Birmingham

Service Delivery
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Birmingham.

Contractor daily rate trend for Service Delivery in Birmingham

Service Delivery
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing Service Delivery in Birmingham over the 6 months to 20 May 2019.

Contractor daily rate histogram for Service Delivery in Birmingham

Service Delivery
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Birmingham.

Contractor hourly rate trend for Service Delivery in Birmingham

For the 6 months to 20 May 2019, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region with a requirement for Service Delivery.

1 14 (51.85%) ITIL
2 13 (48.15%) Microsoft
3 9 (33.33%) Active Directory
3 9 (33.33%) Office 365
4 8 (29.63%) Microsoft Azure
5 7 (25.93%) Problem Management
5 7 (25.93%) Windows
5 7 (25.93%) Infrastructure Engineering
6 6 (22.22%) Single Sign-On
6 6 (22.22%) SCCM
6 6 (22.22%) Identity Management
7 5 (18.52%) Amazon AWS
7 5 (18.52%) Project Management
7 5 (18.52%) Change Management
7 5 (18.52%) Windows Server
7 5 (18.52%) Public Cloud
8 4 (14.81%) PRINCE2
8 4 (14.81%) Microsoft Office
8 4 (14.81%) WAN
8 4 (14.81%) SaaS
8 4 (14.81%) Hyper-V
8 4 (14.81%) Agile Software Development
8 4 (14.81%) PowerShell
9 3 (11.11%) Stakeholder Management
9 3 (11.11%) SC Cleared
9 3 (11.11%) Security Cleared
9 3 (11.11%) PaaS
9 3 (11.11%) DHCP
9 3 (11.11%) VPN
9 3 (11.11%) DNS

Service Delivery
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.11%) Skype for Business
2 2 (7.41%) SharePoint
3 1 (3.70%) IIS
3 1 (3.70%) MS Exchange
Applications
1 4 (14.81%) Microsoft Office
2 1 (3.70%) Microsoft Excel
2 1 (3.70%) Microsoft Project
Business Applications
1 2 (7.41%) Dynamics AX
2 1 (3.70%) Remedy ITSM
Cloud Services
1 9 (33.33%) Office 365
2 8 (29.63%) Microsoft Azure
3 5 (18.52%) Amazon AWS
4 4 (14.81%) SaaS
5 3 (11.11%) Azure Active Directory
5 3 (11.11%) IaaS
5 3 (11.11%) PaaS
6 2 (7.41%) Dynamics 365
6 2 (7.41%) OneDrive
7 1 (3.70%) Mimecast
Communications & Networking
1 4 (14.81%) WAN
2 3 (11.11%) DHCP
2 3 (11.11%) DNS
2 3 (11.11%) Unified Communications
2 3 (11.11%) VPN
3 2 (7.41%) IP Telephony
3 2 (7.41%) LAN
3 2 (7.41%) Skype
3 2 (7.41%) TCP/IP
3 2 (7.41%) VoIP
4 1 (3.70%) BGP
4 1 (3.70%) Ethernet
4 1 (3.70%) Internet
4 1 (3.70%) Intrusion Detection
4 1 (3.70%) Kerberos
4 1 (3.70%) MPLS
4 1 (3.70%) OSPF
4 1 (3.70%) PABX
4 1 (3.70%) SDH
4 1 (3.70%) Wi-Fi
Database & Business Intelligence
1 1 (3.70%) Amazon RDS
1 1 (3.70%) Data Warehouse
1 1 (3.70%) Microsoft Analysis Services
1 1 (3.70%) SQL Server
1 1 (3.70%) SQL Server 2012
1 1 (3.70%) SQL Server Analysis Services
1 1 (3.70%) SQL Server Integration Services
1 1 (3.70%) SQL Server Reporting Services
General
1 1 (3.70%) Finance
1 1 (3.70%) Legal
1 1 (3.70%) Local Government
1 1 (3.70%) Telecoms
Job Titles
1 5 (18.52%) Service Manager
2 4 (14.81%) Analyst
2 4 (14.81%) Azure Engineer
2 4 (14.81%) Infrastructure Engineer
2 4 (14.81%) Office 365 Engineer
2 4 (14.81%) Project Manager
3 3 (11.11%) Azure Infrastructure Engineer
3 3 (11.11%) SCCM Engineer
4 2 (7.41%) 3rd Line Engineer
4 2 (7.41%) Business Analyst
4 2 (7.41%) Cloud Engineer
4 2 (7.41%) Dynamics AX Project Manager
4 2 (7.41%) ITIL Manager
4 2 (7.41%) ITIL Service Manager
4 2 (7.41%) Network Engineer
4 2 (7.41%) SCCM Infrastructure Engineer
4 2 (7.41%) Service Transition Manager
4 2 (7.41%) Technical Manager
4 2 (7.41%) Technical Services Manager
4 2 (7.41%) Transition Manager
Libraries, Frameworks & Software Standards
1 1 (3.70%) MDX
Miscellaneous
1 5 (18.52%) Public Cloud
2 2 (7.41%) Data Centre
2 2 (7.41%) Replication
2 2 (7.41%) Video Conferencing
3 1 (3.70%) CMDB
3 1 (3.70%) Management Information System
3 1 (3.70%) Virtual Team
Operating Systems
1 7 (25.93%) Windows
2 5 (18.52%) Windows Server
3 3 (11.11%) Windows Server 2012
4 2 (7.41%) Windows Server 2003
4 2 (7.41%) Windows Server 2008
5 1 (3.70%) Windows 10
Processes & Methodologies
1 14 (51.85%) ITIL
2 7 (25.93%) Infrastructure Engineering
2 7 (25.93%) Problem Management
3 6 (22.22%) Identity Management
4 5 (18.52%) Change Management
4 5 (18.52%) Project Management
5 4 (14.81%) Agile Software Development
5 4 (14.81%) PRINCE2
6 3 (11.11%) Service Management
6 3 (11.11%) Stakeholder Management
6 3 (11.11%) Technical Leadership
7 2 (7.41%) Collaborative Working
7 2 (7.41%) Configuration Management
7 2 (7.41%) Mentoring
7 2 (7.41%) Release Management
7 2 (7.41%) Risk Management
7 2 (7.41%) Service Delivery Management
7 2 (7.41%) Stakeholder Engagement
8 1 (3.70%) Technical Architecture
8 1 (3.70%) Time Management
Programming Languages
1 4 (14.81%) PowerShell
2 2 (7.41%) SQL
3 1 (3.70%) T-SQL
Qualifications
1 3 (11.11%) CCNA
1 3 (11.11%) Cisco Certification
1 3 (11.11%) SC Cleared
1 3 (11.11%) Security Cleared
2 2 (7.41%) ITIL Certification
3 1 (3.70%) BC Cleared
3 1 (3.70%) BPSS Clearance
3 1 (3.70%) CCDA
3 1 (3.70%) CCDP
3 1 (3.70%) CCIE
3 1 (3.70%) CCNP
3 1 (3.70%) ITIL Foundation Certificate
3 1 (3.70%) JNCIA
3 1 (3.70%) JNCIP
3 1 (3.70%) JNCIS
3 1 (3.70%) PMI Certification
3 1 (3.70%) PMP
3 1 (3.70%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (11.11%) SLA
2 2 (7.41%) ISO/IEC 27001
2 2 (7.41%) PCI DSS
3 1 (3.70%) PMO
3 1 (3.70%) QA
3 1 (3.70%) Sarbanes-Oxley
System Software
1 9 (33.33%) Active Directory
2 4 (14.81%) Hyper-V
3 2 (7.41%) VMware ESXi
3 2 (7.41%) VMware Infrastructure
3 2 (7.41%) XenApp
3 2 (7.41%) XenDesktop
4 1 (3.70%) Active Directory Lightweight Directory Services
4 1 (3.70%) DFS Replication
4 1 (3.70%) Microsoft Virtual Server
4 1 (3.70%) Virtual Servers
Systems Management
1 6 (22.22%) SCCM
1 6 (22.22%) Single Sign-On
2 2 (7.41%) Microsoft Intune
3 1 (3.70%) SCOM
Vendors
1 13 (48.15%) Microsoft
2 3 (11.11%) Cisco
3 2 (7.41%) CheckPoint
3 2 (7.41%) Citrix
3 2 (7.41%) SolarWinds
3 2 (7.41%) VMware
4 1 (3.70%) Dell
4 1 (3.70%) Juniper
4 1 (3.70%) Remedy
4 1 (3.70%) ServiceNow
4 1 (3.70%) Sophos