Service Delivery Contracts in Birmingham

Service Delivery
West Midlands > Birmingham

The table below provides summary statistics for contract job vacancies advertised in Birmingham requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 39 43 41
Rank change year-on-year +4 -2 +3
Contract jobs citing Service Delivery 11 24 34
As % of all contract jobs advertised in Birmingham 2.11% 3.10% 3.76%
As % of the Processes & Methodologies category 2.43% 3.73% 4.26%
Number of daily rates quoted 9 15 15
10th Percentile £125 - £298
25th Percentile £181 £350 £370
Median daily rate (50th Percentile) £425 £510 £475
Median % change year-on-year -16.67% +7.37% -13.64%
75th Percentile £475 £571 £538
90th Percentile £488 £583 £603
West Midlands median daily rate £450 £513 £500
% change year-on-year -12.20% +2.50% -
Number of hourly rates quoted 0 6 3
10th Percentile - £13.25 -
25th Percentile - £13.44 £12.50
Median hourly rate - £14.00 £13.00
Median % change year-on-year - +7.69% -23.53%
75th Percentile - £58.17 £16.13
90th Percentile - £72.90 £17.70
West Midlands median hourly rate - £14.00 £13.75
% change year-on-year - +1.82% -19.12%

All Process and Methodology Skills
Birmingham

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Birmingham.

Contract vacancies with a requirement for process or methodology skills 452 644 798
As % of all contract IT jobs advertised in Birmingham 86.59% 83.31% 88.27%
Number of daily rates quoted 317 423 537
10th Percentile £163 £240 £263
25th Percentile £375 £368 £388
Median daily rate (50th Percentile) £500 £463 £513
Median % change year-on-year +8.11% -9.76% +7.89%
75th Percentile £600 £575 £625
90th Percentile £700 £675 £700
West Midlands median daily rate £500 £500 £512
% change year-on-year - -2.34% +5.03%
Number of hourly rates quoted 22 44 27
10th Percentile - £13.20 £11.00
25th Percentile £12.62 £17.75 £12.50
Median hourly rate £18.38 £27.25 £15.00
Median % change year-on-year -32.57% +81.67% -14.19%
75th Percentile £27.69 £48.75 £26.50
90th Percentile £30.68 £56.25 £71.25
West Midlands median hourly rate £18.00 £22.50 £17.72
% change year-on-year -20.00% +26.98% +4.24%

Service Delivery
Job Vacancy Trend in Birmingham

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Delivery in Birmingham

Service Delivery
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing Service Delivery in Birmingham.

Daily rate trend for Service Delivery in Birmingham

Service Delivery
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing Service Delivery in Birmingham over the 6 months to 1 May 2025.

Daily rate histogram for Service Delivery in Birmingham

Service Delivery
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing Service Delivery in Birmingham.

Hourly rate trend for Service Delivery in Birmingham

Service Delivery
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (27.27%) Microsoft 365
2 2 (18.18%) Amazon CloudWatch
2 2 (18.18%) Amazon S3
2 2 (18.18%) AWS
2 2 (18.18%) AWS CloudFormation
2 2 (18.18%) AWS Lambda
2 2 (18.18%) Serverless
Database & Business Intelligence
1 2 (18.18%) DynamoDB
General
1 4 (36.36%) Public Sector
2 2 (18.18%) Back Office
2 2 (18.18%) Finance
3 1 (9.09%) Legal
3 1 (9.09%) Social Skills
3 1 (9.09%) Telecoms
Job Titles
1 3 (27.27%) Delivery Manager
1 3 (27.27%) Junior
1 3 (27.27%) Service Manager
2 2 (18.18%) 1st/2nd Line Support
2 2 (18.18%) 1st/2nd Line Support Engineer
2 2 (18.18%) 2nd Line Engineer
2 2 (18.18%) 2nd Line Support
2 2 (18.18%) 2nd Line Support Engineer
2 2 (18.18%) IT Engineer
2 2 (18.18%) IT Manager
2 2 (18.18%) IT Support
2 2 (18.18%) IT Support Engineer
2 2 (18.18%) Junior IT Engineer
2 2 (18.18%) Junior IT Support
2 2 (18.18%) Junior Support Engineer
2 2 (18.18%) Service Delivery Manager
2 2 (18.18%) Software Engineer
2 2 (18.18%) Support Engineer
3 1 (9.09%) Operations Manager
3 1 (9.09%) Service Analyst
Libraries, Frameworks & Software Standards
1 2 (18.18%) Node.js
Miscellaneous
1 1 (9.09%) Onboarding
Processes & Methodologies
1 3 (27.27%) Continuous Improvement
1 3 (27.27%) Service Delivery Management
2 2 (18.18%) Agile
2 2 (18.18%) Change Control
2 2 (18.18%) Change Management
2 2 (18.18%) CI/CD
2 2 (18.18%) Collaborative Working
2 2 (18.18%) ITIL
2 2 (18.18%) Mobile Device Management
2 2 (18.18%) Pair Programming
2 2 (18.18%) Problem-Solving
2 2 (18.18%) Service Management
2 2 (18.18%) Software Engineering
2 2 (18.18%) Stakeholder Management
2 2 (18.18%) TDD
3 1 (9.09%) Asset Management
3 1 (9.09%) BCP
3 1 (9.09%) Business Continuity
3 1 (9.09%) ITSM
3 1 (9.09%) Risk Management
Programming Languages
1 2 (18.18%) Python
Qualifications
1 2 (18.18%) DBS Check
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 3 (27.27%) Active Directory
Systems Management
1 2 (18.18%) Terraform
Vendors
1 2 (18.18%) Citrix
1 2 (18.18%) Microsoft
2 1 (9.09%) Ariba
2 1 (9.09%) SAP