Period
to 18 October 2018

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 18 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
West Midlands > Birmingham
6 months to
18 Oct 2018
Same period 2017 Same period 2016
Rank 61 62 61
Rank change year-on-year +1 -1 -7
Contract jobs citing Service Delivery 36 36 43
As % of all contract IT jobs advertised in Birmingham 2.51% 2.41% 2.75%
As % of the Processes & Methodologies category 3.05% 2.91% 3.28%
Number of daily rates quoted 20 29 32
Birmingham median daily rate £425 £445 £413
Median daily rate % change year-on-year -4.49% +7.88% +37.50%
10th Percentile £201 £299 £210
90th Percentile £589 £575 £570
West Midlands median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% +4.58%
Number of hourly rates quoted 0 1 2
Birmingham median hourly rate - £13.50 £19.50
Median hourly rate % change year-on-year - -30.77% -
West Midlands median hourly rate £16.00 £20.00 £15.50
% change year-on-year -20.00% +29.03% -22.50%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Contract vacancies with a requirement for process or methodology skills 1,182 1,235 1,310
As % of all contract IT jobs advertised in Birmingham 82.48% 82.55% 83.71%
Number of daily rates quoted 807 898 855
Birmingham median daily rate £413 £388 £400
Median daily rate % change year-on-year +6.45% -3.13% +6.67%
10th Percentile £222 £239 £250
90th Percentile £550 £525 £550
West Midlands median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 44 18 31
Birmingham median hourly rate £15.00 £14.61 £15.00
Median hourly rate % change year-on-year +2.69% -2.62% -30.31%
10th Percentile £10.75 £10.88 £10.60
90th Percentile £23.53 £46.40 £36.50
West Midlands median hourly rate £15.00 £23.48 £17.50
% change year-on-year -36.12% +34.17% -18.60%

Service Delivery
Job Vacancy Trend in Birmingham

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Delivery in Birmingham

Service Delivery
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Birmingham.

Contractor daily rate trend for Service Delivery in Birmingham

Service Delivery
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing Service Delivery in Birmingham over the 6 months to 18 October 2018.

Contractor daily rate histogram for Service Delivery in Birmingham

Service Delivery
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Birmingham.

Contractor hourly rate trend for Service Delivery in Birmingham

For the 6 months to 18 October 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region with a requirement for Service Delivery.

1 13 (36.11%) Microsoft
2 11 (30.56%) Agile Software Development
3 9 (25.00%) Business Analysis
3 9 (25.00%) GDPR
4 8 (22.22%) Continuous Improvement
5 7 (19.44%) Functional Testing
5 7 (19.44%) Project Management
5 7 (19.44%) SLA
5 7 (19.44%) Collaborative Working
6 6 (16.67%) Acceptance Criteria
6 6 (16.67%) Problem-Solving
6 6 (16.67%) IT Strategy
6 6 (16.67%) Analytical Skills
7 5 (13.89%) Amazon AWS
7 5 (13.89%) Security Cleared
7 5 (13.89%) ITIL
7 5 (13.89%) Commercial Awareness
8 4 (11.11%) Infrastructure Engineering
8 4 (11.11%) Windows
8 4 (11.11%) CRM
8 4 (11.11%) Active Directory
8 4 (11.11%) Hyper-V
8 4 (11.11%) Microsoft Azure
8 4 (11.11%) Problem Management
8 4 (11.11%) SCCM
8 4 (11.11%) SCOM
8 4 (11.11%) SaaS
8 4 (11.11%) PaaS
8 4 (11.11%) Office 365
8 4 (11.11%) Microsoft Intune

Service Delivery
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.78%) Elasticsearch
Applications
1 1 (2.78%) Microsoft Excel
Business Applications
1 2 (5.56%) Dynamics NAV
2 1 (2.78%) Dynamics CRM
2 1 (2.78%) SAP IS-U
Cloud Services
1 5 (13.89%) Amazon AWS
2 4 (11.11%) Azure Active Directory
2 4 (11.11%) IaaS
2 4 (11.11%) Microsoft Azure
2 4 (11.11%) Office 365
2 4 (11.11%) OneDrive
2 4 (11.11%) PaaS
2 4 (11.11%) SaaS
Communications & Networking
1 3 (8.33%) WAN
2 2 (5.56%) 4G
2 2 (5.56%) DSL
3 1 (2.78%) BGP
3 1 (2.78%) Firewall
3 1 (2.78%) Junos
3 1 (2.78%) LAN
3 1 (2.78%) MPLS
3 1 (2.78%) RSVP
3 1 (2.78%) VLAN
3 1 (2.78%) VPN
3 1 (2.78%) Wi-Fi
Database & Business Intelligence
1 4 (11.11%) Amazon RDS
2 1 (2.78%) PostgreSQL
Development Applications
1 1 (2.78%) Git (software)
1 1 (2.78%) Jenkins
1 1 (2.78%) JIRA
1 1 (2.78%) PHPUnit
General
1 1 (2.78%) Back Office
1 1 (2.78%) Billing
1 1 (2.78%) Law
1 1 (2.78%) Legal
1 1 (2.78%) Retail
Job Titles
1 9 (25.00%) Analyst
1 9 (25.00%) Business Analyst
2 6 (16.67%) Service Manager
3 5 (13.89%) Delivery Manager
3 5 (13.89%) Services Delivery Manager
4 3 (8.33%) Active Directory Team Leader
4 3 (8.33%) AWS Infrastructure Lead
4 3 (8.33%) Azure Infrastructure Lead
4 3 (8.33%) Developer
4 3 (8.33%) Infrastructure Team Leader
4 3 (8.33%) Team Leader
5 2 (5.56%) Architect
5 2 (5.56%) Infrastructure Manager
5 2 (5.56%) IT Manager
5 2 (5.56%) Technical Engineer
5 2 (5.56%) Technical Manager
5 2 (5.56%) Technical Services Manager
6 1 (2.78%) Head of IT
6 1 (2.78%) Network Specialist
6 1 (2.78%) Portfolio Manager
Libraries, Frameworks & Software Standards
1 1 (2.78%) AngularJS
1 1 (2.78%) Behat
1 1 (2.78%) Doctrine
1 1 (2.78%) JMS
1 1 (2.78%) Web Services
Miscellaneous
1 6 (16.67%) Analytical Skills
2 3 (8.33%) Self-Motivation
3 2 (5.56%) Virtual Team
4 1 (2.78%) FMCG
4 1 (2.78%) Management Information System
4 1 (2.78%) User Experience
Operating Systems
1 4 (11.11%) Windows
Processes & Methodologies
1 11 (30.56%) Agile Software Development
2 9 (25.00%) Business Analysis
3 8 (22.22%) Continuous Improvement
4 7 (19.44%) Collaborative Working
4 7 (19.44%) Functional Testing
4 7 (19.44%) Project Management
5 6 (16.67%) Acceptance Criteria
5 6 (16.67%) IT Strategy
5 6 (16.67%) Problem-Solving
6 5 (13.89%) Commercial Awareness
6 5 (13.89%) ITIL
7 4 (11.11%) CRM
7 4 (11.11%) Infrastructure Engineering
7 4 (11.11%) Problem Management
8 3 (8.33%) Identity Management
8 3 (8.33%) Service Management
9 2 (5.56%) Case Management
9 2 (5.56%) Change Control
9 2 (5.56%) Logistics
9 2 (5.56%) People Management
Programming Languages
1 2 (5.56%) C
2 1 (2.78%) PHP
2 1 (2.78%) PHP 7
2 1 (2.78%) SQL
Qualifications
1 5 (13.89%) Security Cleared
2 3 (8.33%) SC Cleared
3 2 (5.56%) BPSS Clearance
4 1 (2.78%) CCNA
4 1 (2.78%) CIPD
4 1 (2.78%) Cisco Certification
4 1 (2.78%) JNCIA
4 1 (2.78%) JNCIP
4 1 (2.78%) JNCIS
Quality Assurance & Compliance
1 9 (25.00%) GDPR
2 7 (19.44%) SLA
3 1 (2.78%) ISO/IEC 27001
3 1 (2.78%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
3 1 (2.78%) PCI DSS
3 1 (2.78%) QA
3 1 (2.78%) Sarbanes-Oxley
System Software
1 4 (11.11%) Active Directory
1 4 (11.11%) Hyper-V
Systems Management
1 4 (11.11%) Microsoft Intune
1 4 (11.11%) SCCM
1 4 (11.11%) SCOM
2 3 (8.33%) Single Sign-On
Vendors
1 13 (36.11%) Microsoft
2 3 (8.33%) Meraki
3 2 (5.56%) Cisco
3 2 (5.56%) Juniper
3 2 (5.56%) ServiceNow
3 2 (5.56%) UiPath
4 1 (2.78%) Blue Prism
4 1 (2.78%) SAP
4 1 (2.78%) Zend