Period
to 12 December 2018

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
West Midlands > Birmingham
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 62 69 63
Rank change year-on-year +7 -6 0
Contract jobs citing Service Delivery 42 31 36
As % of all contract IT jobs advertised in Birmingham 2.97% 1.88% 2.47%
As % of the Processes & Methodologies category 3.56% 2.26% 2.96%
Number of daily rates quoted 23 19 23
Birmingham median daily rate £425 £400 £450
Median daily rate % change year-on-year +6.25% -11.11% +47.54%
10th Percentile £313 £262 £218
90th Percentile £570 £554 £575
West Midlands median daily rate £435 £375 £425
% change year-on-year +16.00% -11.76% -5.56%
Number of hourly rates quoted 0 3 2
Birmingham median hourly rate - £9.61 £19.50
Median hourly rate % change year-on-year - -50.72% -
West Midlands median hourly rate £21.25 £15.41 £15.50
% change year-on-year +37.94% -0.61% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process or methodology skills.

All Process and Methodology Skills
Birmingham
Contract vacancies with a requirement for process or methodology skills 1,179 1,372 1,215
As % of all contract IT jobs advertised in Birmingham 83.50% 83.10% 83.28%
Number of daily rates quoted 809 1,009 758
Birmingham median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +6.67%
10th Percentile £213 £228 £250
90th Percentile £563 £530 £550
West Midlands median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 35 25 36
Birmingham median hourly rate £17.00 £16.00 £16.75
Median hourly rate % change year-on-year +6.25% -4.48% -4.29%
10th Percentile £10.77 £9.77 £10.60
90th Percentile £32.00 £48.95 £32.10
West Midlands median hourly rate £15.86 £25.00 £18.00
% change year-on-year -36.56% +38.89% -10.00%

Service Delivery
Job Vacancy Trend in Birmingham

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Delivery in Birmingham

Service Delivery
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Birmingham.

Contractor daily rate trend for Service Delivery in Birmingham

Service Delivery
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing Service Delivery in Birmingham over the 6 months to 12 December 2018.

Contractor daily rate histogram for Service Delivery in Birmingham

Service Delivery
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Birmingham.

Contractor hourly rate trend for Service Delivery in Birmingham

For the 6 months to 12 December 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region with a requirement for Service Delivery.

1 21 (50.00%) Microsoft
2 12 (28.57%) Agile Software Development
3 10 (23.81%) Business Analysis
3 10 (23.81%) ITIL
4 9 (21.43%) Amazon AWS
5 8 (19.05%) Continuous Improvement
5 8 (19.05%) Office 365
5 8 (19.05%) Problem Management
5 8 (19.05%) SCCM
5 8 (19.05%) Project Management
5 8 (19.05%) Active Directory
5 8 (19.05%) Microsoft Azure
5 8 (19.05%) GDPR
5 8 (19.05%) Infrastructure Engineering
6 7 (16.67%) Collaborative Working
6 7 (16.67%) Single Sign-On
6 7 (16.67%) Functional Testing
6 7 (16.67%) Windows
6 7 (16.67%) Identity Management
6 7 (16.67%) SaaS
7 6 (14.29%) PaaS
7 6 (14.29%) Microsoft Office
7 6 (14.29%) IaaS
7 6 (14.29%) Analytical Skills
7 6 (14.29%) Acceptance Criteria
7 6 (14.29%) Problem-Solving
7 6 (14.29%) IT Strategy
8 5 (11.90%) Commercial Awareness
8 5 (11.90%) Technical Leadership
8 5 (11.90%) Internet

Service Delivery
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.76%) IIS
2 1 (2.38%) Elasticsearch
2 1 (2.38%) Skype for Business
Applications
1 6 (14.29%) Microsoft Office
2 1 (2.38%) Microsoft Excel
2 1 (2.38%) Microsoft Project
Business Applications
1 2 (4.76%) Dynamics NAV
2 1 (2.38%) Dynamics AX
2 1 (2.38%) Dynamics CRM
Cloud Services
1 9 (21.43%) Amazon AWS
2 8 (19.05%) Microsoft Azure
2 8 (19.05%) Office 365
3 7 (16.67%) SaaS
4 6 (14.29%) IaaS
4 6 (14.29%) PaaS
5 4 (9.52%) Azure Active Directory
5 4 (9.52%) OneDrive
6 1 (2.38%) Dynamics 365
Communications & Networking
1 5 (11.90%) Internet
1 5 (11.90%) WAN
2 3 (7.14%) LAN
3 2 (4.76%) 4G
3 2 (4.76%) Broadband
3 2 (4.76%) DSL
3 2 (4.76%) NGN
3 2 (4.76%) Wi-Fi
3 2 (4.76%) Wireless
4 1 (2.38%) 5G
4 1 (2.38%) BGP
4 1 (2.38%) Converged Networks
4 1 (2.38%) Ethernet
4 1 (2.38%) Intrusion Detection
4 1 (2.38%) MPLS
4 1 (2.38%) OSPF
4 1 (2.38%) PABX
4 1 (2.38%) Skype
4 1 (2.38%) TCP/IP
4 1 (2.38%) VPN
Database & Business Intelligence
1 4 (9.52%) Amazon RDS
2 2 (4.76%) Oracle Reports
3 1 (2.38%) PostgreSQL
Development Applications
1 1 (2.38%) Git (software)
1 1 (2.38%) Jenkins
1 1 (2.38%) JIRA
1 1 (2.38%) PHPUnit
General
1 3 (7.14%) Finance
1 3 (7.14%) Legal
1 3 (7.14%) Telecoms
2 1 (2.38%) Back Office
2 1 (2.38%) Law
Job Titles
1 10 (23.81%) Analyst
1 10 (23.81%) Business Analyst
2 7 (16.67%) Service Manager
3 6 (14.29%) Services Delivery Manager
4 5 (11.90%) Delivery Manager
5 4 (9.52%) Azure Engineer
5 4 (9.52%) Office 365 Engineer
6 3 (7.14%) Active Directory Team Leader
6 3 (7.14%) AWS Infrastructure Lead
6 3 (7.14%) Azure Infrastructure Lead
6 3 (7.14%) Cloud Engineer
6 3 (7.14%) Infrastructure Team Leader
6 3 (7.14%) SCCM Engineer
6 3 (7.14%) Team Leader
7 2 (4.76%) Infrastructure Manager
7 2 (4.76%) Platform Engineer
7 2 (4.76%) Project Manager
7 2 (4.76%) Technical Engineer
7 2 (4.76%) Technical Manager
7 2 (4.76%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 1 (2.38%) AngularJS
1 1 (2.38%) Behat
1 1 (2.38%) Doctrine
1 1 (2.38%) JMS
1 1 (2.38%) Web Services
Miscellaneous
1 6 (14.29%) Analytical Skills
2 4 (9.52%) Public Cloud
3 3 (7.14%) Self-Motivation
3 3 (7.14%) Virtual Team
4 2 (4.76%) Data Centre
4 2 (4.76%) Management Information System
5 1 (2.38%) User Experience
Operating Systems
1 7 (16.67%) Windows
2 2 (4.76%) Windows Server
3 1 (2.38%) Windows 10
Processes & Methodologies
1 12 (28.57%) Agile Software Development
2 10 (23.81%) Business Analysis
2 10 (23.81%) ITIL
3 8 (19.05%) Continuous Improvement
3 8 (19.05%) Infrastructure Engineering
3 8 (19.05%) Problem Management
3 8 (19.05%) Project Management
4 7 (16.67%) Collaborative Working
4 7 (16.67%) Functional Testing
4 7 (16.67%) Identity Management
5 6 (14.29%) Acceptance Criteria
5 6 (14.29%) IT Strategy
5 6 (14.29%) Problem-Solving
6 5 (11.90%) Commercial Awareness
6 5 (11.90%) Technical Leadership
7 4 (9.52%) CRM
8 3 (7.14%) Change Control
8 3 (7.14%) ERP
8 3 (7.14%) Workshop Facilitation
9 2 (4.76%) Contract Management
Programming Languages
1 2 (4.76%) C
2 1 (2.38%) PHP
2 1 (2.38%) PHP 7
2 1 (2.38%) SQL
Qualifications
1 5 (11.90%) Security Cleared
2 3 (7.14%) BPSS Clearance
2 3 (7.14%) SC Cleared
3 2 (4.76%) CCNA
3 2 (4.76%) Cisco Certification
4 1 (2.38%) BC Cleared
4 1 (2.38%) CCDA
4 1 (2.38%) CCDP
4 1 (2.38%) CCIE
4 1 (2.38%) CCNP
4 1 (2.38%) PMI Certification
4 1 (2.38%) PMP
Quality Assurance & Compliance
1 8 (19.05%) GDPR
2 4 (9.52%) SLA
3 1 (2.38%) COBIT
3 1 (2.38%) QA
System Software
1 8 (19.05%) Active Directory
2 4 (9.52%) Hyper-V
Systems Management
1 8 (19.05%) SCCM
2 7 (16.67%) Single Sign-On
3 4 (9.52%) Microsoft Intune
3 4 (9.52%) SCOM
Vendors
1 21 (50.00%) Microsoft
2 3 (7.14%) Cisco
2 3 (7.14%) Meraki
2 3 (7.14%) Oracle
2 3 (7.14%) SAP
3 1 (2.38%) Juniper
3 1 (2.38%) UiPath
3 1 (2.38%) Zend