The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Services Delivery
West Midlands / Birmingham
Rank 44 44 37
Rank change year-on-year 0 -7  
Contract jobs citing Service Delivery 13 14 23
As % of all contract IT jobs advertised in Birmingham 2.05% 2.17% 3.10%
As % of the Processes & Methodologies category 2.53% 2.66% 4.05%
Number of daily rates quoted 11 11 6
Median daily rate £400 £325 £397
Median daily rate % change year-on-year +23.07% -18.08%  
90% offered a daily rate of more than £250 £288 £235
10% offered a daily rate of more than £450 £475 £451
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1 0 0
Median hourly rate £29.00 - -
UK excluding London median hourly rate £16.50 £25.00 £14.85
% change year-on-year -34.00% +68.35%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Birmingham
Contract job vacancies with a requirement for process and methodology skills 514 526 568
As % of all contract IT job vacancies advertised in Birmingham 80.94% 81.55% 76.65%
Number of daily rates quoted 350 329 359
Median daily rate £421 £376 £375
Median daily rate % change year-on-year +12.18% +0.13%  
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £500 £525 £500
UK excluding London median daily rate £410 £400 £398
% change year-on-year +2.50% +0.62%  
Number of hourly rates quoted 9 17 17
Median hourly rate £14.63 £17.95 £17.00
Median hourly rate % change year-on-year -18.52% +5.58%  
90% offered a hourly rate of more than £12.00 £9.63 £8.14
10% offered a hourly rate of more than £39.25 £39.60 £26.00
UK excluding London median hourly rate £36.00 £38.75 £30.00
% change year-on-year -7.09% +29.16%  

Service Delivery
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Birmingham

Service Delivery
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Birmingham.

Contractor daily rate trend for Service Delivery in Birmingham

Service Delivery
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing Service Delivery in Birmingham over the 3 months to 26 March 2017.

Contractor daily rate histogram for Service Delivery in Birmingham

Service Delivery
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery in Birmingham.

Contractor hourly rate trend for Service Delivery in Birmingham

Service Delivery
Top 30 Related IT Skills in Birmingham

For the 6 months to 26 March 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region with a requirement for Service Delivery.

1 11 (44.00%) ITIL
2 10 (40.00%) Cisco
3 7 (28.00%) Data Centre
4 6 (24.00%) Microsoft
5 5 (20.00%) CCNA
5 5 (20.00%) PRINCE2
5 5 (20.00%) Cisco Certification
5 5 (20.00%) Stakeholder Management
5 5 (20.00%) Firewall
5 5 (20.00%) Billing
5 5 (20.00%) Matrix Management
5 5 (20.00%) Cloud Computing
5 5 (20.00%) ITIL V3
6 4 (16.00%) Unified Communications
6 4 (16.00%) Smart Meter
6 4 (16.00%) Cisco PIX
6 4 (16.00%) Cisco ASA
6 4 (16.00%) IP Telephony
6 4 (16.00%) F5
6 4 (16.00%) Network Design
6 4 (16.00%) Service Management
6 4 (16.00%) Change Management
6 4 (16.00%) CSS
6 4 (16.00%) CCVP
6 4 (16.00%) Juniper
6 4 (16.00%) Nokia
6 4 (16.00%) CheckPoint
6 4 (16.00%) LAN
6 4 (16.00%) VoIP
6 4 (16.00%) WAN

Service Delivery
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) IIS
1 1 (4.00%) MS Exchange
1 1 (4.00%) Skype for Business
Business Applications
1 2 (8.00%) Remedy ITSM
2 1 (4.00%) Dynamics CRM
Cloud Services
1 5 (20.00%) Cloud Computing
2 2 (8.00%) Microsoft Azure
3 1 (4.00%) Office 365
Communications & Networking
1 5 (20.00%) Firewall
2 4 (16.00%) Cisco ASA
2 4 (16.00%) Cisco PIX
2 4 (16.00%) IP Telephony
2 4 (16.00%) LAN
2 4 (16.00%) Unified Communications
2 4 (16.00%) VoIP
2 4 (16.00%) VPN
2 4 (16.00%) WAN
3 1 (4.00%) 4G
3 1 (4.00%) Skype
3 1 (4.00%) VLAN
Database & Business Intelligence
1 1 (4.00%) SQL Server
Development Applications
1 1 (4.00%) MSI
General
1 5 (20.00%) Billing
2 2 (8.00%) Telecoms
Job Titles
1 12 (48.00%) Service Manager
2 11 (44.00%) Delivery Manager
3 10 (40.00%) Services Delivery Manager
4 4 (16.00%) Cisco Engineer
4 4 (16.00%) Cisco Network Engineer
4 4 (16.00%) Network Engineer
5 3 (12.00%) IT Manager
5 3 (12.00%) IT Services Delivery Manager
5 3 (12.00%) IT Services Manager
6 2 (8.00%) Architect
6 2 (8.00%) Head of Delivery
6 2 (8.00%) Head of Service Delivery
6 2 (8.00%) Technical Architect
6 2 (8.00%) Telecoms Manager
7 1 (4.00%) Analyst
7 1 (4.00%) Consultant
7 1 (4.00%) Coordinator
7 1 (4.00%) Project Manager
7 1 (4.00%) Release Coordinator
7 1 (4.00%) Senior Architect
Libraries, Frameworks & Software Standards
1 4 (16.00%) CSS
2 1 (4.00%) Middleware
Miscellaneous
1 7 (28.00%) Data Centre
2 4 (16.00%) Smart Meter
3 2 (8.00%) Analytical Skills
3 2 (8.00%) Fat Client
3 2 (8.00%) Private Cloud
3 2 (8.00%) Thin Client
4 1 (4.00%) CMDB
4 1 (4.00%) Management Information System
4 1 (4.00%) PKI
Operating Systems
1 2 (8.00%) Windows
2 1 (4.00%) Windows 10
Processes & Methodologies
1 11 (44.00%) ITIL
2 5 (20.00%) ITIL V3
2 5 (20.00%) Matrix Management
2 5 (20.00%) PRINCE2
2 5 (20.00%) Stakeholder Management
3 4 (16.00%) Change Management
3 4 (16.00%) Network Design
3 4 (16.00%) Service Management
4 3 (12.00%) Process Improvement
5 2 (8.00%) Agile Software Development
5 2 (8.00%) Capacity Planning
5 2 (8.00%) Matrix Organization
5 2 (8.00%) Problem Management
5 2 (8.00%) Server Virtualisation
6 1 (4.00%) Business Analysis
6 1 (4.00%) Business Continuity
6 1 (4.00%) Disaster Recovery
6 1 (4.00%) ITSM
6 1 (4.00%) Scrum
6 1 (4.00%) Workflow
Qualifications
1 5 (20.00%) CCNA
1 5 (20.00%) Cisco Certification
2 4 (16.00%) CCDA
2 4 (16.00%) CCDP
2 4 (16.00%) CCVP
3 1 (4.00%) CCNP
3 1 (4.00%) Security Cleared
Quality Assurance & Compliance
1 2 (8.00%) SLA
System Software
1 2 (8.00%) Active Directory
2 1 (4.00%) Hyper-V
2 1 (4.00%) Microsoft App-V
Systems Management
1 1 (4.00%) SCCM
Vendors
1 10 (40.00%) Cisco
2 6 (24.00%) Microsoft
3 4 (16.00%) CheckPoint
3 4 (16.00%) F5
3 4 (16.00%) Juniper
3 4 (16.00%) Nokia
4 2 (8.00%) BMC
4 2 (8.00%) Citrix
4 2 (8.00%) Remedy
4 2 (8.00%) VMware
5 1 (4.00%) Sitecore
5 1 (4.00%) SolarWinds