1st/2nd Line Support Jobs in Birmingham

1st/2nd Line Support
West Midlands > Birmingham

As of 14 May 2024, there is not enough information available from job vacancies posted within the last 6 months to determine the median 1st/2nd Line Support salary in Birmingham.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 145 127 185
Rank change year-on-year -18 +58 -41
Permanent jobs requiring a 1st/2nd Line Support 1 3 5
As % of all permanent jobs advertised in Birmingham 0.036% 0.16% 0.16%
As % of the Job Titles category 0.038% 0.17% 0.17%
Number of salaries quoted 0 3 5
10th Percentile - £22,400 £20,500
25th Percentile - £24,125 £21,250
Median annual salary (50th Percentile) - £27,000 £26,500
Median % change year-on-year - +1.89% -21.48%
75th Percentile - - £30,000
90th Percentile - - £31,950
West Midlands median annual salary £27,000 £27,000 £25,000
% change year-on-year - +8.00% -4.76%

All Permanent IT Job Vacancies
Birmingham

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 2,601 1,799 2,984
% of permanent jobs with a recognized job title 94.34% 93.21% 96.10%
Number of salaries quoted 2,115 1,376 2,280
10th Percentile £31,250 £31,250 £33,725
25th Percentile £40,994 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - +4.76%
75th Percentile £70,000 £71,250 £71,250
90th Percentile £84,964 £82,125 £83,750
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

1st/2nd Line Support
Job Vacancy Trend in Birmingham

Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for 1st/2nd Line Support in Birmingham

1st/2nd Line Support
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing 1st/2nd Line Support in Birmingham.

Salary trend for 1st/2nd Line Support in Birmingham

1st/2nd Line Support Skill Set
Top 11 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 14 May 2024, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring 1st/2nd Line Support in the job title.

1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) ITSM
1 1 (100.00%) Law
1 1 (100.00%) Legal
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Active Listening
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service

1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Law
1 1 (100.00%) Legal
1 1 (100.00%) Social Skills
Processes & Methodologies
1 1 (100.00%) Active Listening
1 1 (100.00%) Customer Service
1 1 (100.00%) ITSM
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Citrix
1 1 (100.00%) Microsoft