Period
to 15 December 2018

The following table provides summary statistics for contract job vacancies advertised in Buckinghamshire with a requirement for Ticket Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Ticket Management over the 6 months to 15 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Ticket Management
South East > Buckinghamshire
6 months to
15 Dec 2018
Same period 2017 Same period 2016
Rank 90 128 101
Rank change year-on-year +38 -27 +31
Contract jobs citing Ticket Management 21 11 2
As % of all contract IT jobs advertised in Buckinghamshire 1.26% 0.47% 0.12%
As % of the Processes & Methodologies category 1.43% 0.56% 0.14%
Number of daily rates quoted 7 9 2
Buckinghamshire median daily rate £160 £120 £138
Median daily rate % change year-on-year +33.33% -12.73% -5.17%
10th Percentile £128 £109 £131
90th Percentile £230 £145 £140
South East median daily rate £165 £131 £275
% change year-on-year +25.71% -52.27% +30.95%
Number of hourly rates quoted 13 1 0
Buckinghamshire median hourly rate £12.73 £11.42 -
Median hourly rate % change year-on-year +11.47% - -
South East median hourly rate £14.05 £11.42 -
% change year-on-year +23.03% - -

Ticket Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Buckinghamshire
Contract vacancies with a requirement for process or methodology skills 1,466 1,973 1,444
As % of all contract IT jobs advertised in Buckinghamshire 88.26% 83.50% 85.49%
Number of daily rates quoted 850 920 796
Buckinghamshire median daily rate £415 £400 £413
Median daily rate % change year-on-year +3.75% -3.03% +10.00%
10th Percentile £240 £252 £225
90th Percentile £588 £530 £550
South East median daily rate £438 £425 £405
% change year-on-year +2.94% +4.94% +2.53%
Number of hourly rates quoted 82 93 68
Buckinghamshire median hourly rate £14.90 £17.00 £15.00
Median hourly rate % change year-on-year -12.35% +13.33% -7.06%
10th Percentile £11.08 £10.00 £9.49
90th Percentile £43.68 £48.75 £44.43
South East median hourly rate £25.00 £23.14 £23.95
% change year-on-year +8.04% -3.38% -5.04%

Ticket Management
Job Vacancy Trend in Buckinghamshire

Job postings citing Ticket Management as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Ticket Management in Buckinghamshire

Ticket Management
Contractor Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Ticket Management in Buckinghamshire.

Contractor daily rate trend for Ticket Management in Buckinghamshire

Ticket Management
Contractor Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Ticket Management in Buckinghamshire.

Contractor hourly rate trend for Ticket Management in Buckinghamshire

Ticket Management
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Ticket Management within the Buckinghamshire region over the 6 months to 15 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +29 17 £220 +83.33% 1
Marlow - 4 £148 -
Ticket Management
South East

For the 6 months to 15 December 2018, IT contractor jobs citing Ticket Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Buckinghamshire region with a requirement for Ticket Management.

1 14 (66.67%) Microsoft
2 8 (38.10%) Microsoft Office
2 8 (38.10%) Windows
3 7 (33.33%) Active Directory
4 6 (28.57%) Remedy
4 6 (28.57%) Financial Institution
4 6 (28.57%) Finance
4 6 (28.57%) SCCM
4 6 (28.57%) Self-Motivation
5 5 (23.81%) IT Asset Management
5 5 (23.81%) Apple
6 4 (19.05%) SC Cleared
6 4 (19.05%) Security Cleared
7 3 (14.29%) Problem-Solving
7 3 (14.29%) SLA
7 3 (14.29%) ITIL
7 3 (14.29%) SQL
8 2 (9.52%) SQL Server
8 2 (9.52%) MS Exchange
8 2 (9.52%) Microsoft Excel
8 2 (9.52%) HP
8 2 (9.52%) Windows Server 2008
8 2 (9.52%) SQL Server 2008
8 2 (9.52%) Exchange Server 2003
8 2 (9.52%) Exchange Server 2007
8 2 (9.52%) Service Management
8 2 (9.52%) ITSM
8 2 (9.52%) Time Management
8 2 (9.52%) Windows Server
8 2 (9.52%) Active Listening

Ticket Management
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) Exchange Server 2003
1 2 (9.52%) Exchange Server 2007
1 2 (9.52%) MS Exchange
Applications
1 8 (38.10%) Microsoft Office
2 2 (9.52%) Microsoft Excel
Cloud Services
1 2 (9.52%) Azure Active Directory
1 2 (9.52%) Microsoft Azure
1 2 (9.52%) Office 365
Database & Business Intelligence
1 2 (9.52%) SQL Server
1 2 (9.52%) SQL Server 2008
General
1 6 (28.57%) Finance
1 6 (28.57%) Financial Institution
Job Titles
1 21 (100.00%) Analyst
2 5 (23.81%) Service Analyst
2 5 (23.81%) Service Desk Analyst
3 4 (19.05%) 2nd Line Support
3 4 (19.05%) 2nd Line Support Analyst
3 4 (19.05%) Support Analyst
4 2 (9.52%) 1st Line Support
4 2 (9.52%) 1st Line Support Analyst
4 2 (9.52%) 2nd Line Desktop Support
4 2 (9.52%) 2nd Line Desktop Support Analyst
4 2 (9.52%) Desktop Analyst
4 2 (9.52%) Desktop Support
4 2 (9.52%) Desktop Support Analyst
4 2 (9.52%) Operations Analyst
5 1 (4.76%) 2nd Line Service Desk Analyst
Miscellaneous
1 6 (28.57%) Self-Motivation
Operating Systems
1 8 (38.10%) Windows
2 2 (9.52%) Windows Server
2 2 (9.52%) Windows Server 2008
Processes & Methodologies
1 5 (23.81%) IT Asset Management
2 3 (14.29%) ITIL
2 3 (14.29%) Problem-Solving
3 2 (9.52%) Active Listening
3 2 (9.52%) ITIL V3
3 2 (9.52%) ITSM
3 2 (9.52%) Service Management
3 2 (9.52%) Time Management
4 1 (4.76%) Critical Thinking
4 1 (4.76%) CRM
Programming Languages
1 3 (14.29%) SQL
Qualifications
1 4 (19.05%) SC Cleared
1 4 (19.05%) Security Cleared
2 2 (9.52%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (14.29%) SLA
System Software
1 7 (33.33%) Active Directory
Systems Management
1 6 (28.57%) SCCM
2 1 (4.76%) OVSD
Vendors
1 14 (66.67%) Microsoft
2 6 (28.57%) Remedy
3 5 (23.81%) Apple
4 2 (9.52%) HP
5 1 (4.76%) webMethods