Ticket Management Contracts in the South East

Ticket Management
England > South East

The table below provides summary statistics for contract job vacancies advertised in the South East requiring Ticket Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Ticket Management over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 140 190 202
Rank change year-on-year +50 +12 +39
Contract jobs citing Ticket Management 12 8 16
As % of all contract jobs advertised in the South East 0.40% 0.14% 0.28%
As % of the Processes & Methodologies category 0.44% 0.17% 0.31%
Number of daily rates quoted 4 7 12
10th Percentile £193 £194 £133
25th Percentile £254 £248 £227
Median daily rate (50th Percentile) £300 £300 £275
Median % change year-on-year - +9.09% -15.38%
75th Percentile £322 £404 £321
90th Percentile £339 £524 £450
England median daily rate £225 £215 £238
% change year-on-year +4.65% -9.47% -40.63%
Number of hourly rates quoted 3 0 1
10th Percentile £21.00 - -
25th Percentile £22.50 - -
Median hourly rate £25.00 - £20.00
75th Percentile £26.50 - -
90th Percentile £27.40 - -
England median hourly rate £18.51 £13.18 £20.64
% change year-on-year +40.44% -36.14% +25.09%

All Process and Methodology Skills
South East

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the South East.

Contract vacancies with a requirement for process or methodology skills 2,758 4,707 5,155
As % of all contract IT jobs advertised in the South East 91.54% 84.81% 89.28%
Number of daily rates quoted 1,757 2,740 3,571
10th Percentile £256 £243 £250
25th Percentile £400 £400 £405
Median daily rate (50th Percentile) £500 £500 £510
Median % change year-on-year - -1.96% +2.00%
75th Percentile £600 £623 £619
90th Percentile £675 £700 £700
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +2.33%
Number of hourly rates quoted 172 435 221
10th Percentile £13.85 £13.00 £18.25
25th Percentile £16.05 £18.26 £23.00
Median hourly rate £28.00 £47.50 £50.00
Median % change year-on-year -41.05% -5.00% +122.22%
75th Percentile £62.50 £62.50 £65.00
90th Percentile £75.00 £76.86 £74.79
England median hourly rate £29.15 £35.96 £37.50
% change year-on-year -18.93% -4.12% +53.06%

Ticket Management
Job Vacancy Trend in the South East

Job postings citing Ticket Management as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Ticket Management in the South East

Ticket Management
Contractor Daily Rate Trend in the South East

3-month moving average daily rate quoted in jobs citing Ticket Management in the South East.

Daily rate trend for Ticket Management in the South East

Ticket Management
Daily Rate Histogram in the South East

Daily rate distribution for jobs citing Ticket Management in the South East over the 6 months to 2 May 2025.

Daily rate histogram for Ticket Management in the South East

Ticket Management
Contractor Hourly Rate Trend in the South East

3-month moving average hourly rates quoted in jobs citing Ticket Management in the South East.

Hourly rate trend for Ticket Management in the South East

Ticket Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Ticket Management within the South East region over the 6 months to 2 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +41 7 £253 -18.55% 4
Berkshire +30 5 £350 +15.70% 3
Surrey +14 3 - - 1
Hampshire +27 2 £300 -47.37% 3
Oxfordshire +6 1 - - 1
Buckinghamshire - 1 £155 -
Ticket Management
England

Ticket Management
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Microsoft Exchange
1 1 (8.33%) SharePoint
Applications
1 2 (16.67%) Microsoft Office
Cloud Services
1 6 (50.00%) Azure
2 5 (41.67%) Microsoft 365
3 3 (25.00%) Entra ID
4 1 (8.33%) AWS
Communications & Networking
1 3 (25.00%) Skype
2 2 (16.67%) DHCP
2 2 (16.67%) DNS
3 1 (8.33%) Firewall
3 1 (8.33%) FTP
3 1 (8.33%) Internet
3 1 (8.33%) Intrusion Detection
3 1 (8.33%) IP Telephony
3 1 (8.33%) LAN
3 1 (8.33%) MPLS
3 1 (8.33%) NAS
3 1 (8.33%) NetScaler
3 1 (8.33%) SAN
3 1 (8.33%) SD-WAN
3 1 (8.33%) SMTP
3 1 (8.33%) TCP/IP
3 1 (8.33%) Telnet
3 1 (8.33%) Unified Communications
3 1 (8.33%) WAN
3 1 (8.33%) Wireless
General
1 3 (25.00%) Analytical Skills
1 3 (25.00%) Social Skills
2 1 (8.33%) Telecoms
Job Titles
1 7 (58.33%) Support Engineer
2 4 (33.33%) IT Support
3 3 (25.00%) 2nd Line Support
3 3 (25.00%) Analyst
3 3 (25.00%) IT Analyst
3 3 (25.00%) IT Engineer
3 3 (25.00%) IT Support Engineer
4 2 (16.67%) Service Analyst
4 2 (16.67%) Service Desk Analyst
5 1 (8.33%) 2nd Line Engineer
5 1 (8.33%) 2nd Line Support Engineer
5 1 (8.33%) Infrastructure Engineer
5 1 (8.33%) Infrastructure Support
5 1 (8.33%) Infrastructure Support Engineer
5 1 (8.33%) IT Support Analyst
5 1 (8.33%) Support Analyst
5 1 (8.33%) Technical Engineer
5 1 (8.33%) Technical Support
5 1 (8.33%) Technical Support Engineer
Miscellaneous
1 1 (8.33%) Management Information System
Operating Systems
1 6 (50.00%) Windows
2 3 (25.00%) Windows 10
3 1 (8.33%) Mac OS
3 1 (8.33%) Windows Server
Processes & Methodologies
1 4 (33.33%) Customer Service
1 4 (33.33%) ITIL
1 4 (33.33%) Problem-Solving
2 3 (25.00%) Service Delivery
3 2 (16.67%) Incident Management
3 2 (16.67%) ITSM
4 1 (8.33%) Computer Science
4 1 (8.33%) Cybersecurity
4 1 (8.33%) Infrastructure Engineering
4 1 (8.33%) Inventory Management
4 1 (8.33%) Patch Management
4 1 (8.33%) Threat Management
4 1 (8.33%) User Experience
4 1 (8.33%) Workflow
4 1 (8.33%) Workflow Management
Programming Languages
1 1 (8.33%) SQL
Qualifications
1 8 (66.67%) SC Cleared
1 8 (66.67%) Security Cleared
2 1 (8.33%) A+ Certification
2 1 (8.33%) Degree
2 1 (8.33%) MCP
2 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 3 (25.00%) SLA
2 1 (8.33%) PCI DSS
System Software
1 8 (66.67%) Active Directory
2 1 (8.33%) Hyper-V
2 1 (8.33%) NFS
2 1 (8.33%) VMware Infrastructure
2 1 (8.33%) vSphere
2 1 (8.33%) XenApp
Systems Management
1 3 (25.00%) Microsoft Intune
2 1 (8.33%) SCCM
Vendors
1 5 (41.67%) Microsoft
2 1 (8.33%) Cisco
2 1 (8.33%) Citrix
2 1 (8.33%) Dell
2 1 (8.33%) F5
2 1 (8.33%) HP
2 1 (8.33%) VMware