Customer Service Contracts in Burgess Hill

Customer Service
West Sussex > Burgess Hill

The table below provides summary statistics for contract job vacancies advertised in Burgess Hill requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 4 9 4
Rank change year-on-year +5 -5 -
Contract jobs citing Customer Service 6 2 1
As % of all contract jobs advertised in Burgess Hill 27.27% 8.00% 20.00%
As % of the Processes & Methodologies category 27.27% 8.70% 20.00%
Number of daily rates quoted 0 0 0
Median daily rate (50th Percentile) - - -
West Sussex median daily rate £205 £525 £200
% change year-on-year -60.95% +162.50% -47.92%
Number of hourly rates quoted 6 2 0
10th Percentile - - -
25th Percentile £16.95 £20.75 -
Median hourly rate £18.82 £21.50 -
Median % change year-on-year -12.47% - -
75th Percentile £20.69 £22.25 -
90th Percentile - - -
West Sussex median hourly rate £18.82 £21.50 £22.16
% change year-on-year -12.47% -2.98% +88.12%

All Process and Methodology Skills
Burgess Hill

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Burgess Hill.

Contract vacancies with a requirement for process or methodology skills 22 23 5
As % of all contract IT jobs advertised in Burgess Hill 100.00% 92.00% 100.00%
Number of daily rates quoted 7 11 4
10th Percentile £254 £313 £258
25th Percentile £300 £359 £261
Median daily rate (50th Percentile) £325 £400 £283
Median % change year-on-year -18.75% +41.59% -
75th Percentile £450 £456 £354
90th Percentile £550 £488 £434
West Sussex median daily rate £463 £450 £488
% change year-on-year +2.78% -7.69% +4.84%
Number of hourly rates quoted 7 4 0
10th Percentile £16.17 - -
25th Percentile £16.95 £20.75 -
Median hourly rate £18.82 £21.50 -
Median % change year-on-year -12.47% - -
75th Percentile £20.69 £22.25 -
90th Percentile - - -
West Sussex median hourly rate £18.82 £21.50 £22.16
% change year-on-year -12.47% -2.98% -59.15%

Customer Service
Job Vacancy Trend in Burgess Hill

Job postings citing Customer Service as a proportion of all IT jobs advertised in Burgess Hill.

Job vacancy trend for Customer Service in Burgess Hill

Customer Service
Contractor Daily Rate Trend in Burgess Hill

3-month moving average daily rate quoted in jobs citing Customer Service in Burgess Hill.

Daily rate trend for Customer Service in Burgess Hill

Customer Service
Co-occurring Skills and Capabilities in Burgess Hill by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 6 (100.00%) Google Workspace
General
1 6 (100.00%) Social Skills
Job Titles
1 6 (100.00%) 1st Line Support
Miscellaneous
1 6 (100.00%) iPad
1 6 (100.00%) iPhone
1 6 (100.00%) Self-Motivation
Operating Systems
1 6 (100.00%) Apple iOS
1 6 (100.00%) Windows
Processes & Methodologies
1 6 (100.00%) ITSM
1 6 (100.00%) Proactive Maintenance
1 6 (100.00%) Problem-Solving
Vendors
1 6 (100.00%) Google
1 6 (100.00%) MobileIron
1 6 (100.00%) Nexthink
1 6 (100.00%) ServiceNow