The following table provides summary statistics for contract job vacancies advertised in Cambridge with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.
Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cambridge with a requirement for process or methodology skills.
Contract vacancies with a requirement for process or methodology skills
175
258
273
As % of all contract IT jobs advertised in Cambridge
91.15%
87.76%
82.73%
Number of daily rates quoted
99
177
182
10th Percentile
£235
£185
£313
25th Percentile
£350
£300
£408
Median daily rate (50th Percentile)
£450
£463
£475
Median % change year-on-year
-2.70%
-2.63%
+15.15%
75th Percentile
£550
£538
£538
90th Percentile
£650
£600
£594
Cambridgeshire median daily rate
£470
£450
£450
% change year-on-year
+4.44%
-
+7.14%
Number of hourly rates quoted
26
16
15
10th Percentile
£19.00
£17.12
£15.51
25th Percentile
£25.00
£17.50
£16.88
Median hourly rate
£46.00
£20.50
£57.00
Median % change year-on-year
+124.39%
-64.04%
+153.33%
75th Percentile
£66.25
£53.75
£58.75
90th Percentile
£75.00
-
£74.50
Cambridgeshire median hourly rate
£15.00
£14.50
£13.66
% change year-on-year
+3.45%
+6.15%
+1.19%
Customer Service Job Vacancy Trend in Cambridge
Job postings citing Customer Service as a proportion of all IT jobs advertised in Cambridge.
Customer Service Contractor Daily Rate Trend in Cambridge
3-month moving average daily rate quoted in jobs citing Customer Service in Cambridge.
Customer Service Contractor Hourly Rate Trend in Cambridge
3-month moving average hourly rates quoted in jobs citing Customer Service in Cambridge.
Customer Service Top 20 Co-occurring Skills and Capabilities in Cambridge
For the 6 months to 28 April 2024, contractor job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cambridge region with a requirement for Customer Service.
Customer Service Co-occurring Skills and Capabilities in Cambridge by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
