Period
to 21 July 2019

The median contractor rate for a Desktop Support was £120 per day in advertised job vacancies in Cambridge during the 6 months to 21 July 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
Cambridgeshire > Cambridge
6 months to
21 Jul 2019
Same period 2018 Same period 2017
Rank 40 44 38
Rank change year-on-year +4 -6 +19
Contract jobs requiring a Desktop Support 30 12 23
As % of all contract IT jobs advertised in Cambridge 3.90% 1.94% 3.65%
As % of the Job Titles category 4.15% 2.04% 3.88%
Number of daily rates quoted 17 0 8
Cambridge median daily rate £120 - £125
10th Percentile £101 - £93
90th Percentile £203 - £193
Cambridgeshire median daily rate £125 £118 £118
% change year-on-year +6.38% - -
Number of hourly rates quoted 6 9 11
Cambridge median hourly rate £17.00 £17.50 £17.50
Median hourly rate % change year-on-year -2.86% - -
Cambridgeshire median hourly rate £17.00 £17.50 £17.50
% change year-on-year -2.86% - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Cambridge
Contract vacancies in Cambridge with a recognized job title 723 588 593
% of contract IT jobs with a recognized job title 93.90% 95.15% 93.98%
Number of daily rates quoted 445 323 310
Cambridge median daily rate £450 £425 £350
Median daily rate % change year-on-year +5.88% +21.43% -12.50%
10th Percentile £218 £264 £179
90th Percentile £625 £575 £507
Cambridgeshire median daily rate £450 £420 £350
% change year-on-year +7.14% +20.00% -12.50%
Number of hourly rates quoted 60 52 90
Cambridge median hourly rate £32.43 £19.00 £34.25
Median hourly rate % change year-on-year +70.68% -44.53% -8.67%
10th Percentile £9.65 £11.17 £11.94
90th Percentile £50.00 £47.40 £47.50
Cambridgeshire median hourly rate £16.50 £16.50 £19.90
% change year-on-year - -17.09% -46.93%

Desktop Support
Job Vacancy Trend in Cambridge

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Desktop Support in Cambridge

Desktop Support
Contractor Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Cambridge.

Contractor daily rate trend for Desktop Support in Cambridge

Desktop Support
Contractor Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Cambridge.

Contractor hourly rate trend for Desktop Support in Cambridge

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Cambridge

For the 6 months to 21 July 2019, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cambridge region featuring Desktop Support in the job title.

1 23 (76.67%) Windows
2 17 (56.67%) Windows 10
3 16 (53.33%) Windows 7
4 12 (40.00%) Microsoft Office
4 12 (40.00%) SLA
5 11 (36.67%) Active Directory
5 11 (36.67%) iPhone
6 10 (33.33%) Office 365
7 9 (30.00%) Analytical Skills
8 8 (26.67%) Root Cause Analysis
8 8 (26.67%) Self-Motivation
8 8 (26.67%) Network Management
8 8 (26.67%) IBM Notes
8 8 (26.67%) Lotus
8 8 (26.67%) Apple
9 7 (23.33%) SCCM
9 7 (23.33%) Mac OS
10 6 (20.00%) Microsoft
11 5 (16.67%) MS Exchange
12 4 (13.33%) Ubuntu
12 4 (13.33%) Android
12 4 (13.33%) Internet
12 4 (13.33%) LDAP
12 4 (13.33%) Linux
12 4 (13.33%) TCP/IP
13 3 (10.00%) SAN
13 3 (10.00%) CMDB
13 3 (10.00%) Windows Server
13 3 (10.00%) ServiceNow
13 3 (10.00%) BYOD

Desktop Support Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (26.67%) IBM Notes
2 5 (16.67%) MS Exchange
Applications
1 12 (40.00%) Microsoft Office
Cloud Services
1 10 (33.33%) Office 365
Communications & Networking
1 4 (13.33%) Internet
1 4 (13.33%) TCP/IP
2 3 (10.00%) SAN
3 1 (3.33%) VPN
General
1 1 (3.33%) Legal
1 1 (3.33%) Marketing
Libraries, Frameworks & Software Standards
1 4 (13.33%) LDAP
Miscellaneous
1 11 (36.67%) iPhone
2 9 (30.00%) Analytical Skills
3 8 (26.67%) Self-Motivation
4 3 (10.00%) BYOD
4 3 (10.00%) CMDB
4 3 (10.00%) Data Centre
5 1 (3.33%) Driving Licence
5 1 (3.33%) Management Information System
5 1 (3.33%) User Experience
Operating Systems
1 23 (76.67%) Windows
2 17 (56.67%) Windows 10
3 16 (53.33%) Windows 7
4 7 (23.33%) Mac OS
5 4 (13.33%) Android
5 4 (13.33%) Linux
5 4 (13.33%) Ubuntu
6 3 (10.00%) Windows Server
7 2 (6.67%) Windows 8
8 1 (3.33%) Apple iOS
Processes & Methodologies
1 8 (26.67%) Network Management
1 8 (26.67%) Root Cause Analysis
2 3 (10.00%) Break/Fix
2 3 (10.00%) Decision-Making
2 3 (10.00%) Preventative Maintenance
2 3 (10.00%) Runbook
3 2 (6.67%) Task Automation
4 1 (3.33%) Continuous Improvement
4 1 (3.33%) ITIL
4 1 (3.33%) ITSM
4 1 (3.33%) Mathematics
4 1 (3.33%) Matrix Organization
4 1 (3.33%) Problem-Solving
4 1 (3.33%) Release Management
Qualifications
1 1 (3.33%) A+ Certification
1 1 (3.33%) ITIL Certification
1 1 (3.33%) Microsoft Certification
Quality Assurance & Compliance
1 12 (40.00%) SLA
2 1 (3.33%) GMP
System Software
1 11 (36.67%) Active Directory
2 1 (3.33%) Virtual Desktop
2 1 (3.33%) XenDesktop
Systems Management
1 7 (23.33%) SCCM
Vendors
1 8 (26.67%) Apple
1 8 (26.67%) Lotus
2 6 (20.00%) Microsoft
3 3 (10.00%) ServiceNow
4 1 (3.33%) Kaspersky