Period
to 23 November 2017

The median contractor rate for a Desktop Support was £178 per day in advertised job vacancies in Cambridgeshire during the 6 months to 23 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
East of England > Cambridgeshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 62 50 79
Rank change year-on-year -12 +29 -19
Contract jobs requiring a Desktop Support 35 32 27
As % of all contract IT jobs advertised in Cambridgeshire 2.46% 2.84% 1.72%
As % of the Job Titles category 2.62% 3.00% 1.81%
Number of daily rates quoted 12 12 13
Cambridgeshire median daily rate £178 £137 £155
Median daily rate % change year-on-year +29.80% -11.77% -8.82%
10th Percentile £114 £71 £112
90th Percentile £417 £195 £337
East of England median daily rate £145 £145 £155
% change year-on-year - -6.45% +3.33%
Number of hourly rates quoted 8 14 8
Cambridgeshire median hourly rate £17.50 £15.25 £15.77
Median hourly rate % change year-on-year +14.75% -3.30% +0.13%
East of England median hourly rate £15.50 £14.50 £15.82
% change year-on-year +6.90% -8.31% +1.22%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Cambridgeshire
Contract vacancies in Cambridgeshire with a recognized job title 1335 1065 1488
% of contract IT jobs with a recognized job title 93.75% 94.41% 95.02%
Number of daily rates quoted 670 504 877
Cambridgeshire median daily rate £375 £375 £380
Median daily rate % change year-on-year - -1.32% +8.57%
10th Percentile £200 £171 £225
90th Percentile £538 £525 £538
East of England median daily rate £413 £388 £385
% change year-on-year +6.45% +0.65% +2.67%
Number of hourly rates quoted 138 107 128
Cambridgeshire median hourly rate £37.50 £33.50 £20.50
Median hourly rate % change year-on-year +11.94% +63.41% -18.00%
10th Percentile £11.50 £11.05 £10.50
90th Percentile £49.75 £47.50 £47.06
East of England median hourly rate £18.00 £22.38 £20.94
% change year-on-year -19.55% +6.88% +4.68%

Desktop Support
Job Vacancy Trend in Cambridgeshire

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Desktop Support in Cambridgeshire

Desktop Support
Contractor Daily Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Cambridgeshire.

Contractor daily rate trend for Desktop Support in Cambridgeshire

Desktop Support
Contractor Daily Rate Histogram in Cambridgeshire

The daily rate distribution of IT jobs citing Desktop Support in Cambridgeshire over the 6 months to 23 November 2017.

Contractor daily rate histogram for Desktop Support in Cambridgeshire

Desktop Support
Contractor Hourly Rate Trend in Cambridgeshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Cambridgeshire.

Contractor hourly rate trend for Desktop Support in Cambridgeshire

Desktop Support
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the Cambridgeshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -5 20 £178 +29.80%
Ely - 7 - -
Huntingdon -1 3 £550 +566.67% 1
Peterborough -14 3 £115 -33.91%
Desktop Support
East of England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 23 November 2017, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cambridgeshire region featuring Desktop Support in the job title.

1 28 (80.00%) Windows
2 19 (54.29%) Microsoft Office
3 14 (40.00%) Microsoft
4 10 (28.57%) Active Directory
4 10 (28.57%) Windows 7
5 9 (25.71%) Information Security
6 7 (20.00%) Quality Management
6 7 (20.00%) ISO/IEC 27001
6 7 (20.00%) Adobe
6 7 (20.00%) ISO 9001
6 7 (20.00%) Root Cause Analysis
6 7 (20.00%) Windows 8
6 7 (20.00%) Adobe Creative Suite
7 6 (17.14%) Office 365
7 6 (17.14%) Microsoft Certification
8 5 (14.29%) Apple
8 5 (14.29%) SLA
8 5 (14.29%) ITSM
8 5 (14.29%) MCSE
8 5 (14.29%) SCCM
8 5 (14.29%) Video Conferencing
8 5 (14.29%) Windows 10
8 5 (14.29%) Analytical Skills
9 3 (8.57%) Change Management
9 3 (8.57%) Smartphone
9 3 (8.57%) Degree
9 3 (8.57%) Break/Fix
9 3 (8.57%) Apple iOS
10 2 (5.71%) Software Deployment
10 2 (5.71%) Software Distribution

Desktop Support Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.86%) MS Exchange
Applications
1 19 (54.29%) Microsoft Office
2 7 (20.00%) Adobe Creative Suite
Business Applications
1 2 (5.71%) Remedy ITSM
Cloud Services
1 6 (17.14%) Office 365
Communications & Networking
1 2 (5.71%) DNS
1 2 (5.71%) LAN
1 2 (5.71%) Remote Desktop
1 2 (5.71%) WebEx
2 1 (2.86%) DHCP
2 1 (2.86%) VPN
2 1 (2.86%) Wireless
Development Applications
1 2 (5.71%) Visual Studio
General
1 1 (2.86%) Finance
1 1 (2.86%) Local Government
Libraries, Frameworks & Software Standards
1 2 (5.71%) .NET
1 2 (5.71%) WPF
Miscellaneous
1 5 (14.29%) Analytical Skills
1 5 (14.29%) Video Conferencing
2 3 (8.57%) Smartphone
3 2 (5.71%) iPhone
4 1 (2.86%) Biotechnology
4 1 (2.86%) Driving Licence
Operating Systems
1 28 (80.00%) Windows
2 10 (28.57%) Windows 7
3 7 (20.00%) Windows 8
4 5 (14.29%) Windows 10
5 3 (8.57%) Apple iOS
6 2 (5.71%) Linux
6 2 (5.71%) Mac OS
6 2 (5.71%) Mac OS X
6 2 (5.71%) Windows Server
6 2 (5.71%) Windows Vista
7 1 (2.86%) Android
Processes & Methodologies
1 9 (25.71%) Information Security
2 7 (20.00%) Quality Management
2 7 (20.00%) Root Cause Analysis
3 5 (14.29%) ITSM
4 3 (8.57%) Break/Fix
4 3 (8.57%) Change Management
5 2 (5.71%) Asset Management
5 2 (5.71%) Customer Requirements
5 2 (5.71%) ITIL
5 2 (5.71%) Service Management
5 2 (5.71%) Software Deployment
5 2 (5.71%) Software Distribution
5 2 (5.71%) Time Management
6 1 (2.86%) Creative Problem-Solving
6 1 (2.86%) Data Migration
6 1 (2.86%) Migration
6 1 (2.86%) Mobile Device Management
6 1 (2.86%) Virtual Environments
Programming Languages
1 2 (5.71%) C#
1 2 (5.71%) SQL
Qualifications
1 6 (17.14%) Microsoft Certification
2 5 (14.29%) MCSE
3 3 (8.57%) Degree
4 2 (5.71%) A+ Certification
4 2 (5.71%) MCSA
5 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 7 (20.00%) ISO 9001
1 7 (20.00%) ISO/IEC 27001
2 5 (14.29%) SLA
System Software
1 10 (28.57%) Active Directory
2 1 (2.86%) Microsoft App-V
Systems Management
1 5 (14.29%) SCCM
2 2 (5.71%) Systems Management Server (SMS)
Vendors
1 14 (40.00%) Microsoft
2 7 (20.00%) Adobe
3 5 (14.29%) Apple
4 2 (5.71%) HP
4 2 (5.71%) Remedy
4 2 (5.71%) ServiceNow
5 1 (2.86%) Citrix