Period
to 21 November 2018

The median contractor rate for a Support Analyst was £240 per day in advertised job vacancies in Cambridge during the 6 months to 21 November 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
Cambridgeshire > Cambridge
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 52 52 48
Rank change year-on-year 0 -4 +30
Contract jobs requiring a Support Analyst 16 13 10
As % of all contract IT jobs advertised in Cambridge 2.11% 1.84% 1.61%
As % of the Job Titles category 2.28% 1.95% 1.68%
Number of daily rates quoted 10 5 1
Cambridge median daily rate £240 £200 £305
Median daily rate % change year-on-year +20.00% -34.43% +96.77%
Cambridgeshire median daily rate £235 £235 £145
% change year-on-year - +62.07% -23.88%
Number of hourly rates quoted 2 1 1
Cambridge median hourly rate £15.75 £23.00 £15.25
Median hourly rate % change year-on-year -31.53% +50.82% -
10th Percentile £13.45 £23.00 £14.63
90th Percentile £17.25 £23.00 £15.88
Cambridgeshire median hourly rate £17.50 £13.00 £13.63
% change year-on-year +34.58% -4.59% +13.54%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Cambridge
Contract vacancies in Cambridge with a recognized job title 702 665 596
% of contract IT jobs with a recognized job title 92.73% 94.33% 96.13%
Number of daily rates quoted 376 369 301
Cambridge median daily rate £425 £375 £375
Median daily rate % change year-on-year +13.33% - -0.66%
10th Percentile £281 £200 £208
90th Percentile £575 £540 £550
Cambridgeshire median daily rate £425 £375 £375
% change year-on-year +13.33% - -1.32%
Number of hourly rates quoted 61 93 58
Cambridge median hourly rate £40.00 £40.00 £38.38
Median hourly rate % change year-on-year - +4.23% +18.08%
10th Percentile £15.04 £15.43 £14.63
90th Percentile £52.50 £52.25 £52.00
Cambridgeshire median hourly rate £17.50 £37.50 £35.00
% change year-on-year -53.33% +7.14% +70.73%

Support Analyst
Job Vacancy Trend in Cambridge

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Support Analyst in Cambridge

Support Analyst
Contractor Daily Rate Trend in Cambridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in Cambridge.

Contractor daily rate trend for Support Analyst in Cambridge

Support Analyst
Contractor Daily Rate Histogram in Cambridge

The daily rate distribution of IT jobs citing Support Analyst in Cambridge over the 6 months to 21 November 2018.

Contractor daily rate histogram for Support Analyst in Cambridge

Support Analyst
Contractor Hourly Rate Trend in Cambridge

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in Cambridge.

Contractor hourly rate trend for Support Analyst in Cambridge

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Cambridge

For the 6 months to 21 November 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cambridge region featuring Support Analyst in the job title.

1 10 (62.50%) Windows
1 10 (62.50%) Office 365
2 8 (50.00%) Windows 10
2 8 (50.00%) Microsoft
2 8 (50.00%) Active Directory
3 5 (31.25%) Microsoft Office
3 5 (31.25%) SCCM
4 4 (25.00%) Microsoft Azure
5 3 (18.75%) Apple iOS
5 3 (18.75%) Mac OS
5 3 (18.75%) SharePoint
5 3 (18.75%) Systems Management Server (SMS)
5 3 (18.75%) Apple
5 3 (18.75%) Migration
5 3 (18.75%) Software Deployment
5 3 (18.75%) ServiceNow
6 2 (12.50%) Skype
6 2 (12.50%) OneDrive
6 2 (12.50%) Virtual Servers
6 2 (12.50%) Finance
6 2 (12.50%) Internet
6 2 (12.50%) Dell
6 2 (12.50%) Citrix
6 2 (12.50%) SQL
6 2 (12.50%) Linux
6 2 (12.50%) VMware
6 2 (12.50%) VMware Infrastructure
6 2 (12.50%) Skype for Business
6 2 (12.50%) Windows 7
6 2 (12.50%) G Suite

Support Analyst Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (18.75%) SharePoint
2 2 (12.50%) Skype for Business
3 1 (6.25%) Apache
3 1 (6.25%) Confluence
3 1 (6.25%) MS Exchange
3 1 (6.25%) Tomcat
3 1 (6.25%) WebSphere
Applications
1 5 (31.25%) Microsoft Office
2 1 (6.25%) HipChat
Business Applications
1 1 (6.25%) Dynamics AX
1 1 (6.25%) NetSuite
1 1 (6.25%) Remedy ITSM
Cloud Services
1 10 (62.50%) Office 365
2 4 (25.00%) Microsoft Azure
3 2 (12.50%) G Suite
3 2 (12.50%) OneDrive
Communications & Networking
1 2 (12.50%) Internet
1 2 (12.50%) Skype
2 1 (6.25%) SSH
2 1 (6.25%) TCP/IP
Database & Business Intelligence
1 1 (6.25%) MySQL
1 1 (6.25%) SQL Server Integration Services
1 1 (6.25%) SQL Server Reporting Services
Development Applications
1 1 (6.25%) JIRA
General
1 2 (12.50%) Finance
2 1 (6.25%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (6.25%) LDAP
Miscellaneous
1 1 (6.25%) Derivative
Operating Systems
1 10 (62.50%) Windows
2 8 (50.00%) Windows 10
3 3 (18.75%) Apple iOS
3 3 (18.75%) Mac OS
4 2 (12.50%) Linux
4 2 (12.50%) Windows 7
5 1 (6.25%) Android
5 1 (6.25%) Mac OS X
5 1 (6.25%) Ubuntu
5 1 (6.25%) Unix
5 1 (6.25%) Windows Server
5 1 (6.25%) Windows Server 2012
Processes & Methodologies
1 3 (18.75%) Migration
1 3 (18.75%) Software Deployment
2 1 (6.25%) Agile Software Development
2 1 (6.25%) Asset Management
2 1 (6.25%) Configuration Management
2 1 (6.25%) Continuous Delivery
2 1 (6.25%) Deployment Automation
2 1 (6.25%) DevOps
2 1 (6.25%) ERP
2 1 (6.25%) ITIL
2 1 (6.25%) ITIL V3
2 1 (6.25%) ITSM
2 1 (6.25%) Kanban
2 1 (6.25%) Open Source
2 1 (6.25%) Problem-Solving
2 1 (6.25%) Scrum
2 1 (6.25%) Test Automation
2 1 (6.25%) Workflow
Programming Languages
1 2 (12.50%) SQL
2 1 (6.25%) Java
System Software
1 8 (50.00%) Active Directory
2 2 (12.50%) Virtual Servers
2 2 (12.50%) VMware Infrastructure
Systems Management
1 5 (31.25%) SCCM
2 3 (18.75%) Systems Management Server (SMS)
Vendors
1 8 (50.00%) Microsoft
2 3 (18.75%) Apple
2 3 (18.75%) ServiceNow
3 2 (12.50%) Citrix
3 2 (12.50%) Dell
3 2 (12.50%) VMware
4 1 (6.25%) JD Edwards
4 1 (6.25%) Remedy