The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Cambridge during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Cambridgeshire / Cambridge
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 81 92 94
Rank change year-on-year +11 +2  
Permanent jobs requiring a Support Analyst 42 15 18
As % of all permanent IT jobs advertised in Cambridge 3.06% 1.27% 1.23%
As % of the Job Titles category 3.13% 1.31% 1.26%
Number of salaries quoted 29 11 17
Median salary £30,000 £27,000 £26,500
Median salary % change year-on-year +11.11% +1.88%  
90% offered a salary of more than £25,000 £20,500 £21,700
10% offered a salary of more than £37,500 £35,000 £35,600
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Cambridge. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Cambridge
Permanent job vacancies with a job title containing a recognized job role 1341 1149 1424
As % of all permanent IT job vacancies advertised in Cambridge 97.81% 97.37% 97.14%
Number of salaries quoted 1023 963 1200
Median salary £45,000 £45,000 £43,900
Median salary % change year-on-year - +2.50%  
90% offered a salary of more than £30,000 £28,500 £28,000
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Cambridge

The job posting trend of jobs advertised in Cambridge that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Cambridge

Support Analyst
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Cambridge.

Salary trend for Support Analyst in Cambridge

Support Analyst
Salary Histogram in Cambridge

The salary distribution of IT jobs citing Support Analyst in Cambridge over the 3 months to 23 June 2017.

Salary histogram for Support Analyst in Cambridge

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Cambridge

For the 6 months to 23 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridge region featuring Support Analyst in the job title.

1 30 (57.69%) Microsoft
1 30 (57.69%) SQL
2 22 (42.31%) SQL Server
3 21 (40.38%) Windows
4 17 (32.69%) Citrix
5 13 (25.00%) Degree
5 13 (25.00%) Retail
6 10 (19.23%) Dynamics NAV
7 9 (17.31%) SQL Server Reporting Services
7 9 (17.31%) Active Directory
7 9 (17.31%) Microsoft Office
8 8 (15.38%) ITIL
8 8 (15.38%) LAN
8 8 (15.38%) WAN
8 8 (15.38%) Windows Server
9 7 (13.46%) JIRA
9 7 (13.46%) Cloud Computing
9 7 (13.46%) VMware
9 7 (13.46%) VoIP
10 6 (11.54%) Business Analysis
10 6 (11.54%) VMware Infrastructure
11 5 (9.62%) Windows Server 2008
11 5 (9.62%) Kindle
11 5 (9.62%) CRM
11 5 (9.62%) ISO 9001
11 5 (9.62%) Business Intelligence
11 5 (9.62%) Change Management
11 5 (9.62%) Firewall
11 5 (9.62%) Dynamics CRM
12 4 (7.69%) SQL Server Integration Services

Support Analyst Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.77%) MS Exchange
2 2 (3.85%) Exchange Server 2010
3 1 (1.92%) Exchange Server 2013
3 1 (1.92%) Skype for Business
Applications
1 9 (17.31%) Microsoft Office
2 2 (3.85%) Microsoft Excel
Business Applications
1 10 (19.23%) Dynamics NAV
2 5 (9.62%) Dynamics CRM
Cloud Services
1 7 (13.46%) Cloud Computing
2 3 (5.77%) SaaS
3 1 (1.92%) Microsoft Azure
3 1 (1.92%) Office 365
Communications & Networking
1 8 (15.38%) LAN
1 8 (15.38%) WAN
2 7 (13.46%) VoIP
3 5 (9.62%) Firewall
4 4 (7.69%) SSL
4 4 (7.69%) VPN
5 3 (5.77%) Ethernet
5 3 (5.77%) VLAN
6 1 (1.92%) DHCP
6 1 (1.92%) DNS
Database & Business Intelligence
1 22 (42.31%) SQL Server
2 9 (17.31%) SQL Server Reporting Services
3 4 (7.69%) SQL Server Integration Services
4 3 (5.77%) SQL Server Analysis Services
Development Applications
1 7 (13.46%) JIRA
2 3 (5.77%) Oracle Forms
General
1 13 (25.00%) Retail
2 4 (7.69%) Manufacturing
2 4 (7.69%) Telecoms
3 3 (5.77%) Finance
4 1 (1.92%) Banking
Libraries, Frameworks & Software Standards
1 4 (7.69%) .NET
Miscellaneous
1 5 (9.62%) Kindle
2 4 (7.69%) Data Centre
3 2 (3.85%) Analytical Skills
3 2 (3.85%) Wiki
4 1 (1.92%) Computer Science
4 1 (1.92%) HP Storage
4 1 (1.92%) Management Information System
4 1 (1.92%) Replication
Operating Systems
1 21 (40.38%) Windows
2 8 (15.38%) Windows Server
3 5 (9.62%) Windows Server 2008
4 4 (7.69%) Windows Server 2012
Processes & Methodologies
1 8 (15.38%) ITIL
2 6 (11.54%) Business Analysis
3 5 (9.62%) Business Intelligence
3 5 (9.62%) Change Management
3 5 (9.62%) CRM
4 4 (7.69%) ERP
5 2 (3.85%) Customer Engagement
5 2 (3.85%) Mathematics
5 2 (3.85%) Service Delivery
6 1 (1.92%) E-Commerce
6 1 (1.92%) Problem Management
6 1 (1.92%) QMS
6 1 (1.92%) Quality Management
6 1 (1.92%) Software Engineering
6 1 (1.92%) User Acceptance Testing
6 1 (1.92%) Virtual Environments
Programming Languages
1 30 (57.69%) SQL
2 3 (5.77%) Java
2 3 (5.77%) JavaScript
3 1 (1.92%) C
Qualifications
1 13 (25.00%) Degree
2 1 (1.92%) Computer Science Degree
2 1 (1.92%) MCSA
2 1 (1.92%) Microsoft Certification
2 1 (1.92%) PhD
Quality Assurance & Compliance
1 5 (9.62%) ISO 9001
2 3 (5.77%) SLA
System Software
1 9 (17.31%) Active Directory
2 6 (11.54%) VMware Infrastructure
3 1 (1.92%) Hyper-V
3 1 (1.92%) Virtual Servers
3 1 (1.92%) VMware ESXi
3 1 (1.92%) VMware Server
3 1 (1.92%) vSphere
3 1 (1.92%) XenApp
Systems Management
1 1 (1.92%) HP Data Protector
1 1 (1.92%) SCOM
Vendors
1 30 (57.69%) Microsoft
2 17 (32.69%) Citrix
3 7 (13.46%) VMware
4 4 (7.69%) Veeam
4 4 (7.69%) WatchGuard
5 3 (5.77%) Oracle
6 1 (1.92%) 3PAR
6 1 (1.92%) CA
6 1 (1.92%) HP
Cambridge, Cambridgeshire
Understanding Recruitment
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: 4 days ago
Cambridge
Deerfoot IT Resources Ltd
Salary: £35000 - £40000 per annum
Posted: 16 days ago