Period
to 19 November 2017

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Cambridge during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Cambridgeshire > Cambridge
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 145 120 113
Rank change year-on-year -25 -7 +2
Permanent jobs requiring a Support Analyst 31 27 43
As % of all permanent IT jobs advertised in Cambridge 1.01% 1.19% 1.50%
As % of the Job Titles category 1.04% 1.22% 1.55%
Number of salaries quoted 30 27 44
Cambridge median annual salary £30,000 £28,000 £27,500
Median salary % change year-on-year +7.14% +1.82% -8.33%
10th Percentile £21,250 £23,250 £20,000
90th Percentile £38,075 £41,250 £34,000
Cambridgeshire median annual salary £28,500 £25,750 £30,000
% change year-on-year +10.68% -14.17% +11.11%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridge
Permanent vacancies in Cambridge with a recognized job title 2979 2205 2767
% of permanent IT jobs with a recognized job title 97.35% 97.39% 96.41%
Number of salaries quoted 2270 1836 2393
Cambridge median annual salary £50,000 £45,000 £43,900
Median salary % change year-on-year +11.11% +2.51% +9.75%
10th Percentile £28,750 £26,250 £27,500
90th Percentile £72,500 £67,500 £62,500
Cambridgeshire median annual salary £47,500 £45,000 £43,000
% change year-on-year +5.56% +4.65% +7.50%

Support Analyst
Job Vacancy Trend in Cambridge

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Support Analyst in Cambridge

Support Analyst
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Cambridge.

Salary trend for Support Analyst in Cambridge

Support Analyst
Salary Histogram in Cambridge

The salary distribution of IT jobs citing Support Analyst in Cambridge over the 6 months to 19 November 2017.

Salary histogram for Support Analyst in Cambridge

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Cambridge

For the 6 months to 19 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridge region featuring Support Analyst in the job title.

1 23 (74.19%) Microsoft
2 17 (54.84%) SQL Server
3 13 (41.94%) SQL
3 13 (41.94%) Windows
3 13 (41.94%) Citrix
4 10 (32.26%) Active Directory
5 9 (29.03%) Retail
6 8 (25.81%) Dynamics NAV
7 7 (22.58%) Windows Server
7 7 (22.58%) SQL Server Reporting Services
7 7 (22.58%) Degree
8 6 (19.35%) VMware
8 6 (19.35%) SQL Server Integration Services
8 6 (19.35%) Business Intelligence
8 6 (19.35%) Microsoft Office
9 5 (16.13%) .NET
9 5 (16.13%) ERP
9 5 (16.13%) LAN
9 5 (16.13%) WAN
9 5 (16.13%) SLA
9 5 (16.13%) Manufacturing
9 5 (16.13%) SQL Server Analysis Services
9 5 (16.13%) VMware Infrastructure
9 5 (16.13%) Cloud Computing
10 4 (12.90%) WatchGuard
10 4 (12.90%) Firewall
10 4 (12.90%) Telecoms
10 4 (12.90%) E-Commerce
10 4 (12.90%) SSL
10 4 (12.90%) VPN

Support Analyst Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.23%) MS Exchange
Applications
1 6 (19.35%) Microsoft Office
Business Applications
1 8 (25.81%) Dynamics NAV
2 2 (6.45%) Dynamics CRM
Cloud Services
1 5 (16.13%) Cloud Computing
2 2 (6.45%) Office 365
Communications & Networking
1 5 (16.13%) LAN
1 5 (16.13%) WAN
2 4 (12.90%) Firewall
2 4 (12.90%) SSL
2 4 (12.90%) VPN
3 3 (9.68%) VoIP
4 1 (3.23%) DHCP
4 1 (3.23%) DNS
Database & Business Intelligence
1 17 (54.84%) SQL Server
2 7 (22.58%) SQL Server Reporting Services
3 6 (19.35%) SQL Server Integration Services
4 5 (16.13%) SQL Server Analysis Services
General
1 9 (29.03%) Retail
2 5 (16.13%) Manufacturing
3 4 (12.90%) Telecoms
4 1 (3.23%) Finance
Libraries, Frameworks & Software Standards
1 5 (16.13%) .NET
Miscellaneous
1 4 (12.90%) Data Centre
2 2 (6.45%) Kindle
Operating Systems
1 13 (41.94%) Windows
2 7 (22.58%) Windows Server
3 2 (6.45%) Windows 10
3 2 (6.45%) Windows 7
4 1 (3.23%) Linux
4 1 (3.23%) Windows 8
Processes & Methodologies
1 6 (19.35%) Business Intelligence
2 5 (16.13%) ERP
3 4 (12.90%) E-Commerce
3 4 (12.90%) ITIL
4 2 (6.45%) Business Analysis
4 2 (6.45%) Change Management
4 2 (6.45%) CRM
Programming Languages
1 13 (41.94%) SQL
2 1 (3.23%) C
Qualifications
1 7 (22.58%) Degree
2 1 (3.23%) MCSA
2 1 (3.23%) Microsoft Certification
Quality Assurance & Compliance
1 5 (16.13%) SLA
2 2 (6.45%) ISO 9001
System Software
1 10 (32.26%) Active Directory
2 5 (16.13%) VMware Infrastructure
3 2 (6.45%) VMware Server
4 1 (3.23%) KVM
4 1 (3.23%) XenServer
Vendors
1 23 (74.19%) Microsoft
2 13 (41.94%) Citrix
3 6 (19.35%) VMware
4 4 (12.90%) WatchGuard
5 1 (3.23%) Veeam