Customer Service Contracts in Canary Wharf

Customer Service
Tower Hamlets > Canary Wharf

The table below provides summary statistics for contract job vacancies advertised in Canary Wharf requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 19 July 2025, comparing them to the same period in the previous two years.

6 months to
19 Jul 2025
Same period 2024 Same period 2023
Rank 16 - 18
Rank change year-on-year - - -6
Contract jobs citing Customer Service 1 0 6
As % of all contract jobs advertised in Canary Wharf 1.59% - 5.61%
As % of the Processes & Methodologies category 1.59% - 6.12%
Number of daily rates quoted 1 0 5
10th Percentile - - £127
25th Percentile - - £130
Median daily rate (50th Percentile) £200 - £200
Median % change year-on-year - - +17.65%
75th Percentile - - £213
90th Percentile - - -
Tower Hamlets median daily rate £200 - £200
% change year-on-year - - +17.65%

All Process and Methodology Skills
Canary Wharf

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Canary Wharf.

Contract vacancies with a requirement for process or methodology skills 63 91 98
As % of all contract IT jobs advertised in Canary Wharf 100.00% 97.85% 91.59%
Number of daily rates quoted 53 86 86
10th Percentile £378 £443 £450
25th Percentile £495 £495 £500
Median daily rate (50th Percentile) £585 £540 £545
Median % change year-on-year +8.33% -0.92% -9.17%
75th Percentile £588 £625 £669
90th Percentile £630 £770 £800
Tower Hamlets median daily rate £585 £540 £550
% change year-on-year +8.33% -1.82% -10.20%
Number of hourly rates quoted 2 0 0
10th Percentile £42.25 - -
25th Percentile £45.63 - -
Median hourly rate £51.25 - -
75th Percentile £56.88 - -
90th Percentile £60.25 - -
Tower Hamlets median hourly rate £40.00 - -

Customer Service
Job Vacancy Trend in Canary Wharf

Job postings citing Customer Service as a proportion of all IT jobs advertised in Canary Wharf.

Job vacancy trend for Customer Service in Canary Wharf

Customer Service
Contractor Daily Rate Trend in Canary Wharf

3-month moving average daily rate quoted in jobs citing Customer Service in Canary Wharf.

Daily rate trend for Customer Service in Canary Wharf

Customer Service
Contractor Hourly Rate Trend in Canary Wharf

3-month moving average hourly rates quoted in jobs citing Customer Service in Canary Wharf.

Hourly rate trend for Customer Service in Canary Wharf

Customer Service
Co-occurring Skills and Capabilities in Canary Wharf by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) Firewall
Job Titles
1 1 (100.00%) 2nd Line Support
1 1 (100.00%) 2nd Line Support Analyst
1 1 (100.00%) Analyst
1 1 (100.00%) Support Analyst
Miscellaneous
1 1 (100.00%) Replication
1 1 (100.00%) Self-Motivation
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server
1 1 (100.00%) Windows Server 2019
Processes & Methodologies
1 1 (100.00%) Infrastructure Monitoring
1 1 (100.00%) Performance Monitoring
1 1 (100.00%) Proactive Monitoring
1 1 (100.00%) Problem-Solving
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft