1st Line Service Desk Analyst Contract Job Trends in Cardiff

First Line Service Desk Analyst
South Wales > Cardiff

As of 21 March 2026, there is not enough information available from job vacancies posted within the last 6 months to determine the median First Line Service Desk Analyst daily rate in Cardiff.

6 months to
21 Mar 2026
Same period 2025 Same period 2024
Rank 34 - -
Rank change year-on-year - - -
Contract jobs requiring a 1st Line Service Desk Analyst 2 0 0
As % of all contract jobs in Cardiff 0.77% - -
As % of the Job Titles category 0.82% - -
Number of daily rates quoted 0 0 0
Median daily rate (50th Percentile) - - -
South Wales median daily rate - - -
Number of hourly rates quoted 2 0 0
Median hourly rate £21.00 - -
South Wales median hourly rate £21.00 - -

All Contract IT Job Roles
Cardiff

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Cardiff with a recognized job title 245 164 217
% of contract IT jobs with a recognized job title 94.23% 94.80% 93.94%
Number of daily rates quoted 180 132 182
10th Percentile £245 £171 £157
25th Percentile £304 £248 £256
Median daily rate (50th Percentile) £414 £417 £425
Median % change year-on-year -0.66% -1.88% -5.03%
75th Percentile £500 £538 £538
90th Percentile £615 £600 £600
South Wales median daily rate £425 £400 £438
% change year-on-year +6.25% -8.57% -2.78%
Number of hourly rates quoted 13 7 5
10th Percentile - £20.15 £11.32
25th Percentile £12.21 £21.25 £11.75
Median hourly rate £13.50 £24.00 £13.50
Median % change year-on-year -43.75% +77.78% -21.75%
75th Percentile £20.75 £27.00 £18.00
90th Percentile £21.00 £38.00 £39.45
South Wales median hourly rate £21.25 £24.00 £21.49
% change year-on-year -11.46% +11.71% +18.44%

1st Line Service Desk Analyst
Job Vacancy Trend in Cardiff

Historical trend showing the proportion of contract IT job postings featuring '1st Line Service Desk Analyst' in the job title relative to all contract IT jobs advertised in Cardiff.

1st Line Service Desk Analyst job vacancy trend in Cardiff

1st Line Service Desk Analyst
Daily Rate Trend in Cardiff

Contractor daily rate distribution trend for 1st Line Service Desk Analyst job vacancies in Cardiff.

Contractor daily rate distribution trend for 1st Line Service Desk Analyst job vacancies in Cardiff

1st Line Service Desk Analyst
Hourly Rate Trend in Cardiff

Contractor hourly rate distribution trend for 1st Line Service Desk Analyst job vacancies in Cardiff.

Contractor hourly rate distribution trend for 1st Line Service Desk Analyst job vacancies in Cardiff

1st Line Service Desk Analyst Skill Set
Top 7 Co-Occurring Skills & Capabilities in Cardiff

For the 6 months to 21 March 2026, 1st Line Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Cardiff region featuring 1st Line Service Desk Analyst in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) Customer Service
1 2 (100.00%) ITIL
1 2 (100.00%) ITSM
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Windows

1st Line Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Cardiff by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 2 (100.00%) Microsoft 365
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) ITIL
1 2 (100.00%) ITSM
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft