Period
to 26 September 2018

The following table provides summary statistics for contract job vacancies advertised in Cardiff with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 26 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South Wales > Cardiff
6 months to
26 Sep 2018
Same period 2017 Same period 2016
Rank 78 48 38
Rank change year-on-year -30 -10 +34
Contract jobs citing ITSM 6 12 17
As % of all contract IT jobs advertised in Cardiff 0.74% 1.95% 3.20%
As % of the Processes & Methodologies category 0.82% 2.24% 3.88%
Number of daily rates quoted 5 9 6
Cardiff median daily rate £288 £310 £261
Median daily rate % change year-on-year -7.26% +18.66% -5.00%
10th Percentile £263 £253 £163
90th Percentile £300 £408 £422
South Wales median daily rate £300 £310 £356
% change year-on-year -3.23% -12.98% +23.91%
Number of hourly rates quoted 1 2 7
Cardiff median hourly rate £13.00 £13.00 £11.50
Median hourly rate % change year-on-year - +13.04% -
10th Percentile £12.50 £13.00 £10.65
90th Percentile £13.50 £13.00 £13.00
South Wales median hourly rate £13.00 £13.00 £11.50
% change year-on-year - +13.04% -

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cardiff with a requirement for process or methodology skills.

All Process and Methodology Skills
Cardiff
Contract vacancies with a requirement for process or methodology skills 729 536 438
As % of all contract IT jobs advertised in Cardiff 89.34% 87.15% 82.49%
Number of daily rates quoted 577 397 337
Cardiff median daily rate £400 £365 £375
Median daily rate % change year-on-year +9.59% -2.67% +7.14%
10th Percentile £285 £175 £206
90th Percentile £543 £515 £513
South Wales median daily rate £408 £375 £388
% change year-on-year +8.67% -3.23% +9.93%
Number of hourly rates quoted 16 26 15
Cardiff median hourly rate £11.78 £16.07 £13.00
Median hourly rate % change year-on-year -26.70% +23.62% -11.11%
10th Percentile £10.75 £13.00 £10.75
90th Percentile £18.00 £38.50 £27.25
South Wales median hourly rate £13.00 £23.07 £15.50
% change year-on-year -43.65% +48.84% +10.71%

ITSM
Job Vacancy Trend in Cardiff

Job postings citing ITSM as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for ITSM in Cardiff

ITSM
Contractor Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Cardiff.

Contractor daily rate trend for ITSM in Cardiff

ITSM
Contractor Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Cardiff.

Contractor hourly rate trend for ITSM in Cardiff

For the 6 months to 26 September 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cardiff region with a requirement for ITSM.

1 6 (100.00%) ITIL
2 5 (83.33%) Incident Management
2 5 (83.33%) ITIL V3
2 5 (83.33%) Data Quality
3 4 (66.67%) Microsoft Office
3 4 (66.67%) Microsoft Excel
3 4 (66.67%) Microsoft
4 3 (50.00%) Service Management
4 3 (50.00%) Workflow
4 3 (50.00%) Stakeholder Management
4 3 (50.00%) Problem Management
5 1 (16.67%) Windows 10
5 1 (16.67%) Windows 7
5 1 (16.67%) Active Directory
5 1 (16.67%) Windows

ITSM
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (66.67%) Microsoft Excel
1 4 (66.67%) Microsoft Office
Job Titles
1 5 (83.33%) Analyst
2 4 (66.67%) Incident Analyst
3 3 (50.00%) Service Analyst
4 2 (33.33%) Service Management Analyst
5 1 (16.67%) Incident Engineer
5 1 (16.67%) Service Desk Analyst
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 10
1 1 (16.67%) Windows 7
Processes & Methodologies
1 6 (100.00%) ITIL
2 5 (83.33%) Incident Management
2 5 (83.33%) ITIL V3
3 3 (50.00%) Problem Management
3 3 (50.00%) Service Management
3 3 (50.00%) Stakeholder Management
3 3 (50.00%) Workflow
Quality Assurance & Compliance
1 5 (83.33%) Data Quality
System Software
1 1 (16.67%) Active Directory
Vendors
1 4 (66.67%) Microsoft