Period
to 20 February 2018

The following table provides summary statistics for contract job vacancies advertised in Cardiff with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 20 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South Wales > Cardiff
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 61 49 58
Rank change year-on-year -12 +9 +5
Contract jobs citing ITSM 6 11 26
As % of all contract IT jobs advertised in Cardiff 0.81% 1.78% 2.98%
As % of the Processes & Methodologies category 0.94% 2.12% 3.49%
Number of daily rates quoted 3 11 12
Cardiff median daily rate £128 £325 £313
Median daily rate % change year-on-year -60.77% +4.00% -0.79%
10th Percentile £123 £166 £240
90th Percentile £266 £375 £513
South Wales median daily rate £214 £338 £350
% change year-on-year -36.67% -3.57% +11.11%
Number of hourly rates quoted 2 2 5
Cardiff median hourly rate £13.50 £12.25 £13.00
Median hourly rate % change year-on-year +10.20% -5.77% -
South Wales median hourly rate £13.50 £12.25 £13.00
% change year-on-year +10.20% -5.77% -

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cardiff with a requirement for process or methodology skills.

All Process and Methodology Skills
Cardiff
Contract vacancies with a requirement for process or methodology skills 636 519 745
As % of all contract IT jobs advertised in Cardiff 86.30% 83.98% 85.44%
Number of daily rates quoted 438 422 602
Cardiff median daily rate £383 £395 £350
Median daily rate % change year-on-year -3.16% +12.86% -
10th Percentile £190 £180 £230
90th Percentile £490 £538 £456
South Wales median daily rate £400 £400 £350
% change year-on-year - +14.29% -
Number of hourly rates quoted 17 16 17
Cardiff median hourly rate £17.50 £20.50 £13.00
Median hourly rate % change year-on-year -14.63% +57.69% -14.75%
10th Percentile £13.00 £12.12 £11.80
90th Percentile £21.53 £40.00 £19.40
South Wales median hourly rate £25.00 £20.75 £15.00
% change year-on-year +20.48% +38.33% -1.64%

ITSM
Job Vacancy Trend in Cardiff

Job postings citing ITSM as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for ITSM in Cardiff

ITSM
Contractor Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Cardiff.

Contractor daily rate trend for ITSM in Cardiff

ITSM
Contractor Daily Rate Histogram in Cardiff

The daily rate distribution of IT jobs citing ITSM in Cardiff over the 6 months to 20 February 2018.

Contractor daily rate histogram for ITSM in Cardiff

ITSM
Contractor Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Cardiff.

Contractor hourly rate trend for ITSM in Cardiff

For the 6 months to 20 February 2018, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Cardiff region with a requirement for ITSM.

1 6 (100.00%) Windows
2 4 (66.67%) Windows 7
2 4 (66.67%) Active Directory
3 3 (50.00%) Windows XP
3 3 (50.00%) ITIL
4 2 (33.33%) Service Management
4 2 (33.33%) Service Delivery
4 2 (33.33%) Change Management
4 2 (33.33%) HP Quality Center
4 2 (33.33%) ServiceNow
4 2 (33.33%) PRINCE2
4 2 (33.33%) IBM
4 2 (33.33%) HP
4 2 (33.33%) BMC
4 2 (33.33%) HP UFT
4 2 (33.33%) LoadRunner
4 2 (33.33%) Remedy
4 2 (33.33%) WSUS
4 2 (33.33%) BMC Marimba
4 2 (33.33%) QA
4 2 (33.33%) CMDB
4 2 (33.33%) Remedy ITSM
4 2 (33.33%) Release Management
4 2 (33.33%) SCCM
5 1 (16.67%) Incident Management
5 1 (16.67%) Statistics

ITSM
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (33.33%) Remedy ITSM
Development Applications
1 2 (33.33%) HP UFT
1 2 (33.33%) LoadRunner
Job Titles
1 5 (83.33%) Analyst
2 3 (50.00%) Service Analyst
2 3 (50.00%) Service Desk Analyst
3 2 (33.33%) Deployment Analyst
3 2 (33.33%) Release Analyst
4 1 (16.67%) IT Technician
Miscellaneous
1 2 (33.33%) CMDB
Operating Systems
1 6 (100.00%) Windows
2 4 (66.67%) Windows 7
3 3 (50.00%) Windows XP
Processes & Methodologies
1 3 (50.00%) ITIL
2 2 (33.33%) Change Management
2 2 (33.33%) PRINCE2
2 2 (33.33%) Release Management
2 2 (33.33%) Service Delivery
2 2 (33.33%) Service Management
3 1 (16.67%) Incident Management
3 1 (16.67%) Statistics
Quality Assurance & Compliance
1 2 (33.33%) QA
System Software
1 4 (66.67%) Active Directory
Systems Management
1 2 (33.33%) BMC Marimba
1 2 (33.33%) HP Quality Center
1 2 (33.33%) SCCM
1 2 (33.33%) WSUS
Vendors
1 2 (33.33%) BMC
1 2 (33.33%) HP
1 2 (33.33%) IBM
1 2 (33.33%) Remedy
1 2 (33.33%) ServiceNow