The following table provides summary statistics for contract job vacancies advertised in Cardiff with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Service Management (ITSM)
South Wales / Cardiff
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 28 32 43
Rank change year-on-year +4 +11  
Contract jobs citing ITSM 11 7 1
As % of all contract IT jobs advertised in Cardiff 3.40% 2.51% 0.30%
As % of the Processes & Methodologies category 3.83% 3.27% 0.36%
Number of daily rates quoted 9 1 1
Median daily rate £310 £450 £450
Median daily rate % change year-on-year -31.11% -  
UK excluding London median daily rate £400 £365 £387
% change year-on-year +9.58% -5.68%  
Number of hourly rates quoted 1 1 0
Median hourly rate £13.00 £13.00 -
UK excluding London median hourly rate £17.50 £17.38 £12.50
% change year-on-year +0.71% +39.00%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cardiff with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Cardiff
Contract job vacancies with a requirement for process and methodology skills 287 214 278
As % of all contract IT job vacancies advertised in Cardiff 88.58% 76.70% 82.74%
Number of daily rates quoted 220 161 225
Median daily rate £360 £388 £350
Median daily rate % change year-on-year -7.09% +10.71%  
90% offered a daily rate of more than £280 £260 £241
10% offered a daily rate of more than £500 £500 £450
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 17 4 9
Median hourly rate £16.28 £13.50 £15.75
Median hourly rate % change year-on-year +20.59% -14.28%  
90% offered a hourly rate of more than £13.00 £13.00 £12.20
10% offered a hourly rate of more than £51.00 £35.00 £23.05
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

ITSM
Job Vacancy Trend in Cardiff

The job posting trend of jobs advertised in Cardiff citing ITSM as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Cardiff

ITSM
Contractor Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITSM in Cardiff.

Contractor daily rate trend for ITSM in Cardiff

ITSM
Contractor Daily Rate Histogram in Cardiff

The daily rate distribution of IT jobs citing ITSM in Cardiff over the 3 months to 26 June 2017.

Contractor daily rate histogram for ITSM in Cardiff

ITSM
Contractor Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITSM in Cardiff.

Contractor hourly rate trend for ITSM in Cardiff

For the 6 months to 26 June 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cardiff region with a requirement for ITSM.

1 17 (94.44%) ITIL
2 12 (66.67%) Service Management
3 11 (61.11%) Service Delivery
3 11 (61.11%) PRINCE2
4 9 (50.00%) ITIL V3
5 8 (44.44%) Degree
5 8 (44.44%) ISEB
6 6 (33.33%) LAN
6 6 (33.33%) Windows
6 6 (33.33%) WAN
6 6 (33.33%) IBM
6 6 (33.33%) Security Cleared
7 5 (27.78%) CCAA
7 5 (27.78%) Information Governance
7 5 (27.78%) ISTQB Foundation Certification
7 5 (27.78%) WebSphere
7 5 (27.78%) SQL Server Integration Services
7 5 (27.78%) HL7
7 5 (27.78%) Release Management
7 5 (27.78%) IBM Integration Bus
7 5 (27.78%) JCAPS
7 5 (27.78%) POP3
7 5 (27.78%) SMTP
7 5 (27.78%) TCP/IP
7 5 (27.78%) SQL Server
7 5 (27.78%) XML
7 5 (27.78%) BizTalk Server
7 5 (27.78%) Citrix
7 5 (27.78%) CCA
7 5 (27.78%) Citrix Certification

ITSM
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (27.78%) BizTalk Server
1 5 (27.78%) JCAPS
1 5 (27.78%) WebSphere
Business Applications
1 1 (5.56%) Remedy ITSM
Communications & Networking
1 6 (33.33%) LAN
1 6 (33.33%) WAN
2 5 (27.78%) POP3
2 5 (27.78%) SMTP
2 5 (27.78%) TCP/IP
3 2 (11.11%) NetScaler
4 1 (5.56%) Cisco Wireless
4 1 (5.56%) F5 BIG-IP LTM
4 1 (5.56%) SMS
4 1 (5.56%) Wireless
4 1 (5.56%) WLAN
Database & Business Intelligence
1 5 (27.78%) SQL Server
1 5 (27.78%) SQL Server Integration Services
Development Applications
1 1 (5.56%) HP UFT
1 1 (5.56%) LoadRunner
General
1 5 (27.78%) Legal
2 1 (5.56%) Finance
2 1 (5.56%) Telecoms
Job Titles
1 9 (50.00%) Analyst
2 5 (27.78%) Business Analyst
3 3 (16.67%) Support Analyst
4 2 (11.11%) Applications Manager
4 2 (11.11%) Applications Support
4 2 (11.11%) Applications Support Manager
4 2 (11.11%) Citrix Engineer
4 2 (11.11%) Citrix Specialist
4 2 (11.11%) SC Cleared Business Analyst
4 2 (11.11%) Senior Data Warehouse Specialist
4 2 (11.11%) Support Manager
4 2 (11.11%) Technical Analyst
4 2 (11.11%) Technical Business Analyst
4 2 (11.11%) Technical Support
4 2 (11.11%) Technical Support Analyst
5 1 (5.56%) Delivery Manager
5 1 (5.56%) Infrastructure Support Engineer
5 1 (5.56%) ITIL Manager
5 1 (5.56%) Senior Citrix Engineer
5 1 (5.56%) Systems Support Engineer
Libraries, Frameworks & Software Standards
1 5 (27.78%) IBM Integration Bus
1 5 (27.78%) XML
2 4 (22.22%) XSLT
3 1 (5.56%) Web Services
Miscellaneous
1 4 (22.22%) NHS
2 3 (16.67%) Data Centre
3 2 (11.11%) Management Information System
4 1 (5.56%) Client/Server
4 1 (5.56%) Fintech
Operating Systems
1 6 (33.33%) Windows
2 1 (5.56%) Windows 7
2 1 (5.56%) Windows XP
Processes & Methodologies
1 17 (94.44%) ITIL
2 12 (66.67%) Service Management
3 11 (61.11%) PRINCE2
3 11 (61.11%) Service Delivery
4 9 (50.00%) ITIL V3
5 5 (27.78%) Information Governance
5 5 (27.78%) Project Management
5 5 (27.78%) Release Management
6 4 (22.22%) Business Analysis
6 4 (22.22%) Service Design
7 3 (16.67%) Business Continuity
8 2 (11.11%) Capacity Planning
8 2 (11.11%) Disaster Recovery
8 2 (11.11%) Incident Management
8 2 (11.11%) Load Balancing
8 2 (11.11%) Performance Analysis
9 1 (5.56%) Agile Software Development
9 1 (5.56%) Performance Management
9 1 (5.56%) Problem Management
9 1 (5.56%) Statistics
Programming Languages
1 1 (5.56%) SQL
Qualifications
1 8 (44.44%) Degree
1 8 (44.44%) ISEB
2 6 (33.33%) Security Cleared
3 5 (27.78%) CCA
3 5 (27.78%) CCAA
3 5 (27.78%) Citrix Certification
3 5 (27.78%) ISTQB Foundation Certification
4 4 (22.22%) SC Cleared
5 1 (5.56%) CCNA
5 1 (5.56%) Cisco Certification
Quality Assurance & Compliance
1 5 (27.78%) HL7
System Software
1 2 (11.11%) Hyper-V
1 2 (11.11%) Microsoft App-V
1 2 (11.11%) XenApp
1 2 (11.11%) XenServer
2 1 (5.56%) Active Directory
Systems Management
1 1 (5.56%) BMC Marimba
1 1 (5.56%) HP Quality Center
1 1 (5.56%) SCCM
1 1 (5.56%) WhatsUp Gold
1 1 (5.56%) WSUS
Vendors
1 6 (33.33%) IBM
2 5 (27.78%) Citrix
2 5 (27.78%) Fiorano
2 5 (27.78%) InterSystems
3 2 (11.11%) VMware
4 1 (5.56%) Blue Coat
4 1 (5.56%) BMC
4 1 (5.56%) CheckPoint
4 1 (5.56%) Cisco
4 1 (5.56%) F5
4 1 (5.56%) HP
4 1 (5.56%) Remedy
4 1 (5.56%) ServiceNow
4 1 (5.56%) SolarWinds