Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in Cardiff with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
South Wales > Cardiff
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 47 42 74
Rank change year-on-year -5 +32 -22
Contract jobs citing Incident Management 12 11 11
As % of all contract IT jobs advertised in Cardiff 1.96% 2.02% 1.26%
As % of the Processes & Methodologies category 2.27% 2.42% 1.54%
Number of daily rates quoted 7 5 7
Cardiff median daily rate £180 £413 £250
Median daily rate % change year-on-year -56.36% +65.00% -26.74%
10th Percentile £104 £318 £146
90th Percentile £185 £460 £290
South Wales median daily rate £180 £413 £250
% change year-on-year -56.36% +65.00% -26.74%
Number of hourly rates quoted 3 6 3
Cardiff median hourly rate £13.00 £13.00 £18.00
Median hourly rate % change year-on-year - -27.78% -
South Wales median hourly rate £13.00 £13.00 £19.00
% change year-on-year - -31.58% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Cardiff with a requirement for process or methodology skills.

All Process and Methodology Skills
Cardiff
Contract vacancies with a requirement for process or methodology skills 529 454 712
As % of all contract IT jobs advertised in Cardiff 86.58% 83.30% 81.46%
Number of daily rates quoted 368 367 593
Cardiff median daily rate £375 £375 £350
Median daily rate % change year-on-year - +7.14% -
10th Percentile £175 £187 £221
90th Percentile £500 £525 £462
South Wales median daily rate £375 £400 £350
% change year-on-year -6.25% +14.29% -
Number of hourly rates quoted 19 16 14
Cardiff median hourly rate £17.50 £14.25 £14.88
Median hourly rate % change year-on-year +22.81% -4.20% +35.23%
10th Percentile £13.00 £10.75 £10.05
90th Percentile £35.45 £37.13 £21.05
South Wales median hourly rate £19.00 £18.75 £15.88
% change year-on-year +1.33% +18.11% +11.40%

Incident Management
Job Vacancy Trend in Cardiff

Job postings citing Incident Management as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for Incident Management in Cardiff

Incident Management
Contractor Daily Rate Trend in Cardiff

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in Cardiff.

Contractor daily rate trend for Incident Management in Cardiff

Incident Management
Contractor Hourly Rate Trend in Cardiff

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in Cardiff.

Contractor hourly rate trend for Incident Management in Cardiff

For the 6 months to 20 November 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Cardiff region with a requirement for Incident Management.

1 9 (75.00%) ITIL
2 6 (50.00%) CCNA
2 6 (50.00%) SLA
2 6 (50.00%) Cisco Certification
2 6 (50.00%) VMware
3 5 (41.67%) ITIL Foundation Certificate
3 5 (41.67%) Cisco
3 5 (41.67%) Microsoft
3 5 (41.67%) Windows
4 4 (33.33%) AIX
4 4 (33.33%) Linux
4 4 (33.33%) Active Directory
4 4 (33.33%) HP
4 4 (33.33%) Citrix
4 4 (33.33%) Internet
4 4 (33.33%) Tivoli
4 4 (33.33%) Tivoli Storage Manager
4 4 (33.33%) Analytical Skills
4 4 (33.33%) HP Data Protector
4 4 (33.33%) Firewall
5 3 (25.00%) SC Cleared
5 3 (25.00%) Security Cleared
6 2 (16.67%) VMware Infrastructure
6 2 (16.67%) Windows Server 2008
6 2 (16.67%) ITSM
6 2 (16.67%) Management Information System
6 2 (16.67%) BIG-IP
6 2 (16.67%) Statistics
6 2 (16.67%) Problem Management
6 2 (16.67%) Time Management

Incident Management
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) Apache
1 2 (16.67%) IBM Notes
1 2 (16.67%) IIS
1 2 (16.67%) Tomcat
Cloud Services
1 2 (16.67%) Amazon AWS
Communications & Networking
1 4 (33.33%) Firewall
1 4 (33.33%) Internet
2 2 (16.67%) BIG-IP
2 2 (16.67%) DHCP
2 2 (16.67%) DNS
2 2 (16.67%) Remote Desktop
2 2 (16.67%) VPN
Database & Business Intelligence
1 2 (16.67%) MySQL
1 2 (16.67%) Oracle Reports
1 2 (16.67%) SQL Server
Job Titles
1 6 (50.00%) Analyst
1 6 (50.00%) Service Analyst
1 6 (50.00%) Service Desk Analyst
2 5 (41.67%) 1st Line Support
3 4 (33.33%) 1st Line Engineer
3 4 (33.33%) 1st Line Service Desk Analyst
3 4 (33.33%) 1st Line Support Engineer
3 4 (33.33%) 1st Line Technical Support
3 4 (33.33%) Support Engineer
3 4 (33.33%) Technical Engineer
3 4 (33.33%) Technical Support
3 4 (33.33%) Technical Support Engineer
4 2 (16.67%) Service Desk Support
5 1 (8.33%) 1st Line Support Analyst
5 1 (8.33%) Deskside Support
5 1 (8.33%) Desktop Support
5 1 (8.33%) Service Desk Support Analyst
Miscellaneous
1 4 (33.33%) Analytical Skills
2 2 (16.67%) Management Information System
Operating Systems
1 5 (41.67%) Windows
2 4 (33.33%) AIX
2 4 (33.33%) Linux
3 2 (16.67%) Windows 7
3 2 (16.67%) Windows Server 2003
3 2 (16.67%) Windows Server 2008
3 2 (16.67%) Windows Server 2012
3 2 (16.67%) Windows XP
4 1 (8.33%) Windows Server
Processes & Methodologies
1 9 (75.00%) ITIL
2 2 (16.67%) Change Management
2 2 (16.67%) Continuous Improvement
2 2 (16.67%) ITSM
2 2 (16.67%) Proactive Management
2 2 (16.67%) Problem Management
2 2 (16.67%) Statistics
2 2 (16.67%) Time Management
3 1 (8.33%) Ticket Management
Qualifications
1 6 (50.00%) CCNA
1 6 (50.00%) Cisco Certification
2 5 (41.67%) ITIL Foundation Certificate
3 3 (25.00%) SC Cleared
3 3 (25.00%) Security Cleared
4 1 (8.33%) CCENT
4 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 6 (50.00%) SLA
System Software
1 4 (33.33%) Active Directory
2 2 (16.67%) Hyper-V
2 2 (16.67%) iptables
2 2 (16.67%) VMware ESXi
2 2 (16.67%) VMware Infrastructure
Systems Management
1 4 (33.33%) HP Data Protector
1 4 (33.33%) Tivoli
1 4 (33.33%) Tivoli Storage Manager
Vendors
1 6 (50.00%) VMware
2 5 (41.67%) Cisco
2 5 (41.67%) Microsoft
3 4 (33.33%) Citrix
3 4 (33.33%) HP
4 2 (16.67%) Lotus
4 2 (16.67%) NetApp
4 2 (16.67%) Oracle
5 1 (8.33%) Remedy