Period
to 24 January 2019

The following table provides summary statistics for contract job vacancies advertised in South Wales with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 24 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
Wales > South Wales
6 months to
24 Jan 2019
Same period 2018 Same period 2017
Rank 87 68 71
Rank change year-on-year -19 +3 +21
Contract jobs citing Incident Management 13 16 17
As % of all contract IT jobs advertised in South Wales 0.92% 1.54% 1.51%
As % of the Processes & Methodologies category 1.06% 1.84% 1.76%
Number of daily rates quoted 13 7 9
South Wales median daily rate £227 £130 £375
Median daily rate % change year-on-year +74.62% -65.33% +172.73%
10th Percentile £208 £112 £288
90th Percentile £330 £268 £475
Wales median daily rate £227 £145 £375
% change year-on-year +56.55% -61.33% +172.73%
Number of hourly rates quoted 0 3 7
South Wales median hourly rate - £13.56 £13.00
Median hourly rate % change year-on-year - +4.31% -27.78%
Wales median hourly rate £13.00 £13.56 £13.00
% change year-on-year -4.13% +4.31% -27.78%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in South Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
South Wales
Contract vacancies with a requirement for process or methodology skills 1,230 871 965
As % of all contract IT jobs advertised in South Wales 87.05% 83.91% 85.85%
Number of daily rates quoted 882 585 699
South Wales median daily rate £423 £390 £400
Median daily rate % change year-on-year +8.33% -2.50% +14.29%
10th Percentile £294 £190 £185
90th Percentile £600 £525 £538
Wales median daily rate £425 £398 £400
% change year-on-year +6.92% -0.63% +14.29%
Number of hourly rates quoted 40 36 43
South Wales median hourly rate £22.01 £36.25 £18.75
Median hourly rate % change year-on-year -39.29% +93.33% +17.19%
10th Percentile £11.13 £13.00 £10.95
90th Percentile £38.13 £77.50 £61.00
Wales median hourly rate £18.87 £35.50 £18.00
% change year-on-year -46.85% +97.22% +20.00%

Incident Management
Job Vacancy Trend in South Wales

Job postings citing Incident Management as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for Incident Management in South Wales

Incident Management
Contractor Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in South Wales.

Contractor daily rate trend for Incident Management in South Wales

Incident Management
Contractor Daily Rate Histogram in South Wales

The daily rate distribution of IT jobs citing Incident Management in South Wales over the 6 months to 24 January 2019.

Contractor daily rate histogram for Incident Management in South Wales

Incident Management
Contractor Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in South Wales.

Contractor hourly rate trend for Incident Management in South Wales

Incident Management
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South Wales region over the 6 months to 24 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -13 12 £251 +93.08% 3
Newport -8 1 £188 -
Incident Management
Wales

For the 6 months to 24 January 2019, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South Wales region with a requirement for Incident Management.

1 11 (84.62%) ITIL
2 7 (53.85%) Service Management
3 6 (46.15%) Windows
3 6 (46.15%) Problem Management
4 5 (38.46%) Management Information System
4 5 (38.46%) Finance
4 5 (38.46%) MCP
4 5 (38.46%) SLA
4 5 (38.46%) Self-Motivation
5 4 (30.77%) ITSM
5 4 (30.77%) ITIL V3
5 4 (30.77%) Data Quality
5 4 (30.77%) Microsoft Office
5 4 (30.77%) Microsoft Excel
5 4 (30.77%) Microsoft
6 3 (23.08%) Stakeholder Management
6 3 (23.08%) Workflow
7 2 (15.38%) IT Governance
7 2 (15.38%) AS400
7 2 (15.38%) Risk Management
7 2 (15.38%) IBM
7 2 (15.38%) Change Management
8 1 (7.69%) Service Delivery
8 1 (7.69%) Active Directory
8 1 (7.69%) Avaya
8 1 (7.69%) MS Exchange
8 1 (7.69%) Telecoms
8 1 (7.69%) Agile Software Development
8 1 (7.69%) Release Management
8 1 (7.69%) SCCM

Incident Management
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) MS Exchange
1 1 (7.69%) Skype for Business
Applications
1 4 (30.77%) Microsoft Excel
1 4 (30.77%) Microsoft Office
Communications & Networking
1 1 (7.69%) Skype
General
1 5 (38.46%) Finance
2 1 (7.69%) Telecoms
Job Titles
1 11 (84.62%) Analyst
2 9 (69.23%) Incident Analyst
3 3 (23.08%) Service Analyst
4 2 (15.38%) Service Management Analyst
5 1 (7.69%) 1st/2nd Line Support
5 1 (7.69%) 1st/2nd Line Support Analyst
5 1 (7.69%) 2nd Line Support
5 1 (7.69%) 2nd Line Support Analyst
5 1 (7.69%) Active Directory Engineer
5 1 (7.69%) Avaya Engineer
5 1 (7.69%) Business Analyst
5 1 (7.69%) Implementation Analyst
5 1 (7.69%) SCCM Engineer
Miscellaneous
1 5 (38.46%) Management Information System
1 5 (38.46%) Self-Motivation
2 2 (15.38%) AS400
3 1 (7.69%) Analytical Skills
3 1 (7.69%) Taxonomies
Operating Systems
1 6 (46.15%) Windows
2 1 (7.69%) Windows 7
Processes & Methodologies
1 11 (84.62%) ITIL
2 7 (53.85%) Service Management
3 6 (46.15%) Problem Management
4 4 (30.77%) ITIL V3
4 4 (30.77%) ITSM
5 3 (23.08%) Stakeholder Management
5 3 (23.08%) Workflow
6 2 (15.38%) Change Management
6 2 (15.38%) IT Governance
6 2 (15.38%) Risk Management
7 1 (7.69%) Agile Software Development
7 1 (7.69%) Business Analysis
7 1 (7.69%) Collaborative Working
7 1 (7.69%) Demand Management
7 1 (7.69%) Organisational Awareness
7 1 (7.69%) Portfolio Management
7 1 (7.69%) Problem-Solving
7 1 (7.69%) Release Management
7 1 (7.69%) Service Delivery
Qualifications
1 5 (38.46%) MCP
2 1 (7.69%) Degree
2 1 (7.69%) SC Cleared
2 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 5 (38.46%) SLA
2 4 (30.77%) Data Quality
System Software
1 1 (7.69%) Active Directory
1 1 (7.69%) BitLocker
Systems Management
1 1 (7.69%) SCCM
Vendors
1 4 (30.77%) Microsoft
2 2 (15.38%) IBM
3 1 (7.69%) Avaya
3 1 (7.69%) Lumension
3 1 (7.69%) ServiceNow