Period
to 21 January 2018

The following table provides summary statistics for contract job vacancies advertised in South Wales with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 21 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
Wales > South Wales
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 66 73 87
Rank change year-on-year +7 +14 -23
Contract jobs citing Incident Management 15 15 18
As % of all contract IT jobs advertised in South Wales 1.47% 1.36% 1.48%
As % of the Processes & Methodologies category 1.76% 1.61% 1.77%
Number of daily rates quoted 7 8 12
South Wales median daily rate £130 £394 £138
Median daily rate % change year-on-year -66.98% +186.36% -31.25%
10th Percentile £112 £288 £129
90th Percentile £268 £475 £267
Wales median daily rate £145 £375 £138
% change year-on-year -61.33% +172.73% -31.25%
Number of hourly rates quoted 3 7 4
South Wales median hourly rate £13.56 £13.00 £19.00
Median hourly rate % change year-on-year +4.31% -31.58% +58.33%
10th Percentile £13.11 £10.75 £12.93
90th Percentile £41.71 £35.65 £23.50
Wales median hourly rate £13.56 £13.00 £19.00
% change year-on-year +4.31% -31.58% +58.33%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in South Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
South Wales
Contract vacancies with a requirement for process or methodology skills 851 930 1,015
As % of all contract IT jobs advertised in South Wales 83.35% 84.39% 83.61%
Number of daily rates quoted 569 673 779
South Wales median daily rate £393 £400 £350
Median daily rate % change year-on-year -1.88% +14.29% -
10th Percentile £199 £185 £225
90th Percentile £525 £538 £475
Wales median daily rate £399 £400 £350
% change year-on-year -0.31% +14.29% -
Number of hourly rates quoted 36 41 36
South Wales median hourly rate £36.25 £18.75 £16.00
Median hourly rate % change year-on-year +93.33% +17.19% +10.34%
10th Percentile £13.00 £10.75 £10.31
90th Percentile £77.50 £61.25 £51.02
Wales median hourly rate £35.50 £18.00 £16.00
% change year-on-year +97.22% +12.50% +2.40%

Incident Management
Job Vacancy Trend in South Wales

Job postings citing Incident Management as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for Incident Management in South Wales

Incident Management
Contractor Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in South Wales.

Contractor daily rate trend for Incident Management in South Wales

Incident Management
Contractor Daily Rate Histogram in South Wales

The daily rate distribution of IT jobs citing Incident Management in South Wales over the 6 months to 21 January 2018.

Contractor daily rate histogram for Incident Management in South Wales

Incident Management
Contractor Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in South Wales.

Contractor hourly rate trend for Incident Management in South Wales

Incident Management
Contractor Hourly Rate Histogram in South Wales

The hourly rate distribution of IT jobs citing Incident Management in South Wales over the 6 months to 21 January 2018.

Contractor hourly rate histogram for Incident Management in South Wales

Incident Management
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South Wales region over the 6 months to 21 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -3 11 £130 -66.98% 1
Newport +13 1 - -
Blaenau Gwent - 1 - -
Neath Port Talbot - 1 £225 -
Incident Management
Wales

For the 6 months to 21 January 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region with a requirement for Incident Management.

1 7 (46.67%) SC Cleared
1 7 (46.67%) Security Cleared
2 6 (40.00%) Continuous Improvement
2 6 (40.00%) ITIL
3 5 (33.33%) Windows
4 4 (26.67%) Ticket Management
4 4 (26.67%) Windows Server 2008
4 4 (26.67%) VPN
4 4 (26.67%) Time Management
4 4 (26.67%) Change Management
5 3 (20.00%) VMware
5 3 (20.00%) Lotus
5 3 (20.00%) Problem Management
5 3 (20.00%) SLA
5 3 (20.00%) Active Directory
5 3 (20.00%) Windows Server 2003
5 3 (20.00%) IBM Notes
5 3 (20.00%) SQL Server
5 3 (20.00%) VMware Infrastructure
6 2 (13.33%) Windows 7
6 2 (13.33%) Amazon AWS
6 2 (13.33%) Remote Desktop
6 2 (13.33%) Windows Server
6 2 (13.33%) Hyper-V
6 2 (13.33%) VMware ESXi
6 2 (13.33%) Windows Server 2012
6 2 (13.33%) Proactive Management
6 2 (13.33%) iptables
6 2 (13.33%) IIS
6 2 (13.33%) MySQL

Incident Management
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (20.00%) IBM Notes
2 2 (13.33%) Apache
2 2 (13.33%) IIS
2 2 (13.33%) Tomcat
3 1 (6.67%) Exchange Server 2010
3 1 (6.67%) JCAPS
3 1 (6.67%) MS Exchange
Applications
1 1 (6.67%) Microsoft Excel
1 1 (6.67%) Microsoft Office
1 1 (6.67%) Microsoft PowerPoint
1 1 (6.67%) Microsoft Project
1 1 (6.67%) MS Visio
Cloud Services
1 2 (13.33%) Amazon AWS
Communications & Networking
1 4 (26.67%) VPN
2 2 (13.33%) BIG-IP
2 2 (13.33%) DHCP
2 2 (13.33%) DNS
2 2 (13.33%) PBX
2 2 (13.33%) Remote Desktop
3 1 (6.67%) Cisco ASA
3 1 (6.67%) Firewall
3 1 (6.67%) LAN
3 1 (6.67%) VoIP
3 1 (6.67%) WAN
Database & Business Intelligence
1 3 (20.00%) SQL Server
2 2 (13.33%) MySQL
2 2 (13.33%) Oracle Reports
3 1 (6.67%) SQL Server 2005
3 1 (6.67%) SQL Server 2008
3 1 (6.67%) SQL Server 2012
General
1 1 (6.67%) Finance
1 1 (6.67%) Telecoms
Job Titles
1 6 (40.00%) Analyst
1 6 (40.00%) Service Analyst
1 6 (40.00%) Service Desk Analyst
2 5 (33.33%) 1st Line Service Desk Analyst
3 3 (20.00%) 1st Line Support
4 2 (13.33%) Service Desk Support
4 2 (13.33%) Support Engineer
5 1 (6.67%) 1st Line Engineer
5 1 (6.67%) 1st Line Support Analyst
5 1 (6.67%) 1st Line Support Engineer
5 1 (6.67%) Governance Manager
5 1 (6.67%) Information Governance Manager
5 1 (6.67%) Infrastructure Support
5 1 (6.67%) Service Desk Support Analyst
5 1 (6.67%) Support Specialist
5 1 (6.67%) VMware Engineer
5 1 (6.67%) VMware Support Engineer
5 1 (6.67%) Windows Engineer
5 1 (6.67%) Windows Infrastructure Engineer
5 1 (6.67%) Windows Support Engineer
Miscellaneous
1 2 (13.33%) Management Information System
2 1 (6.67%) Data Protection Act
2 1 (6.67%) Freedom of Information
2 1 (6.67%) Freedom of Information Act
2 1 (6.67%) NHS
2 1 (6.67%) Video Conferencing
2 1 (6.67%) Virtual Team
Operating Systems
1 5 (33.33%) Windows
2 4 (26.67%) Windows Server 2008
3 3 (20.00%) Windows Server 2003
4 2 (13.33%) Windows 7
4 2 (13.33%) Windows Server
4 2 (13.33%) Windows Server 2012
5 1 (6.67%) Windows XP
Processes & Methodologies
1 6 (40.00%) Continuous Improvement
1 6 (40.00%) ITIL
2 4 (26.67%) Change Management
2 4 (26.67%) Ticket Management
2 4 (26.67%) Time Management
3 3 (20.00%) Problem Management
4 2 (13.33%) Proactive Management
4 2 (13.33%) Service Management
5 1 (6.67%) Active Listening
5 1 (6.67%) Asset Management
5 1 (6.67%) Biometrics
5 1 (6.67%) Data Protection
5 1 (6.67%) Information Security
5 1 (6.67%) Internal Audit
5 1 (6.67%) ITSM
5 1 (6.67%) Matrix Organization
5 1 (6.67%) Performance Monitoring
5 1 (6.67%) Performance Tuning
5 1 (6.67%) Service Delivery
5 1 (6.67%) Statistics
Programming Languages
1 1 (6.67%) C
1 1 (6.67%) SQL
1 1 (6.67%) T-SQL
Qualifications
1 7 (46.67%) SC Cleared
1 7 (46.67%) Security Cleared
2 2 (13.33%) CCNA
2 2 (13.33%) Cisco Certification
2 2 (13.33%) Microsoft Certification
3 1 (6.67%) BPSS Clearance
3 1 (6.67%) Degree
3 1 (6.67%) MCDST
3 1 (6.67%) MCTS
3 1 (6.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (20.00%) SLA
2 1 (6.67%) GDPR
2 1 (6.67%) HMG Security Policy Framework
2 1 (6.67%) ISO/IEC 27001
System Software
1 3 (20.00%) Active Directory
1 3 (20.00%) VMware Infrastructure
2 2 (13.33%) Hyper-V
2 2 (13.33%) iptables
2 2 (13.33%) VMware ESXi
3 1 (6.67%) vSphere
Systems Management
1 1 (6.67%) Norton AntiVirus
Vendors
1 3 (20.00%) Lotus
1 3 (20.00%) VMware
2 2 (13.33%) Cisco
2 2 (13.33%) HP
2 2 (13.33%) Microsoft
2 2 (13.33%) NetApp
2 2 (13.33%) Oracle
3 1 (6.67%) Citrix
3 1 (6.67%) Fiorano
3 1 (6.67%) IBM
3 1 (6.67%) SAP
3 1 (6.67%) Symantec